Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
NTB26-026
STEERING WHEEL SWITCH ILLUMINATION IS TOO DARK AT DUSK AND/OR DAWN IF YOU CONFIRM The customer states that the steering wheel switches are too dark at dusk and/or dawn. ACTION 1. Replace the Light & Rain Sensor. 2. Configure the BCM to "Mode 2" with CONSULT 4.
NTB09-131C
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB25-032B
HVAC INSUFFICIENT COOLING CONCERNS IF YOU CONFIRM The customer states a lack of comfort due to insufficient cooling, AND The outside ambient temperature is considered hot, for example around 40°C (104°F). ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current Amplifier-Control, Air Conditioner (A/C auto amp) part number. 2. Reprogram the A/C auto amp, if applicable. 3. Confirm the current Controller Assy – Refrigerator (Heat pump control unit) part number. 4. Reprogram the Controller Assy – Refrigerator (Heat pump control unit) after reprogramming the A/C auto amp, if applicable. 5. Erase all DTCs. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB19-033G
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
NTB19-042F
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword “blinking” in the ESM.
NTB24-009A
SIDE RADAR ALIGNMENT SERVICE INFORMATION The SERVICE INFORMATION in this bulletin can be used in conjunction with the ESM if experiencing difficulty while performing Side Radar alignment, including but not limited to the following DTCs: C1E50-54 - SIDE RADAR ALIGNMENT C1E50-78 - SIDE RADAR ALIGNMENT C1ED0-54 - SIDE RADAR ALIGNMENT C1ED0-78 - SIDE RADAR ALIGNMENT C1E10-54 - SIDE RADAR ALIGNMENT C1E10-78 - SIDE RADAR ALIGNMENT C1E90-54 - SIDE RADAR OFF-CENTER C1E90-78 - SIDE RADAR OFF-CENTER To increase the chance of successful completion of Side Radar alignment, follow the recommendations below: Ideal road conditions are long, straight two (2) lane roads with minimal stop signs/signals and some structures along the sides of the roads. Keep speeds between 20-40 MPH and avoid interstates. Minimize stops. Minimize driving below 13 MPH. Utilize a USB cable to connect CONSULT 4 to the VI. A continuous internet connection is not required to complete the alignment, only to start it. Side Radar LH and RH alignment may not proceed at the same rate to 100%. Continue Side Radar alignment if only one (1) LH or RH side displays 100% until BOTH LH and RH sides display 100%. HINT: If the above conditions are being met, the alignment will take approximately 30 minutes.
NTB24-040
VEHICLE NOT CHARGING THROUGH HIGH VOLTAGE CHARGE PORT IF YOU CONFIRM The vehicle is not charging from the level 3 high voltage charger, AND One (1) or two (2) Terminal Cap(s) are missing at the level 3 High Voltage Charge Port. ACTION Refer to the SERVICE PROCEDURE to: 1. Inspect the bottom two (2) terminals and check for missing Terminal Cap(s). 2. Replace any missing Terminal Cap(s) as needed. 3. Erase any DTCs using CONSULT 4. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB23-077A
ADAS DTC SERVICE INFORMATION SERVICE INFORMATION If one or more of the following ADAS (Advanced Driver Assistance System) DTCs are stored, but continue to be current after the vehicle is turned OFF (IGN OFF) and then back to Ready Mode (IGN ON), C1F90-97 – ADAS control unit 2 circuit C1F05-49 – Front camera unit C1F05-97 – Front camera unit C1F05-04 – Front camera unit U19BC-87 – CAN comm err (Side radar rear LH) U19BD-87 – CAN comm err (Side radar rear RH) U19C2-87 – Ethernet circuit ERROR(AVM) U19C7-87 – Ethernet comm err (HD map module) U19C6-87 – Ethernet comm err (Front camera) C21F6-49 – Camera C258E-86 – Steering Angle Sensor C2500-49 – Camera unit malf C2506-49 – Front camera unit U2159-87 – CAN communication error (steering control unit) C2540-04 – Backup mode C1F95-11 – System BU func power supply circ
NPSB 15-460
P4A30 (CAN Gateway Reprogram) Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2023-2024 ARIYA (FE0) 31,241 4,036 November 15, 2024 NO P4A31 (IVI Reprogram) Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2023-2024 ARIYA (FE0) 36,280 6,774 November 15, 2024 NO *****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2023-2024 Nissan ARIYA vehicles identified in Service Comm and National Service History – Open Campaigns. On certain Nissan ARIYA vehicles, a customer might encounter a no-start condition following a failed Over the Air (OTA) update for the navigation system. When the OTA begins, the navigation clock may reset to the production time, causing the system to determine that the OTA campaign period has expired, leading to the cancellation of the update. Consequently, the IVI unit is unable to send the OTA completion notification to the CAN gateway (CGW). As a result, the vehicle’s IGN ON inhibit control, which is active during the OTA process, is not released, preventing the vehicle from starting. Dealers will update the IVI software and, if needed, also update the CAN gateway software. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History – Open Campaigns I.D. P4A30 and P4A31 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the updated software is available.
NTB24-054
VOLUNTARY SERVICE CAMPAIGN 2023-2024 ARIYA; 8-CHANNEL CAN GATEWAY REPROGRAMMING CAMPAIGN ID #: P4A30 APPLIED VEHICLES: 2023-2024 ARIYA (FE0) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2023- 2024 ARIYA vehicles to inspect and, if necessary, reprogram the 8-Channel CAN Gateway. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P4A30 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.
NTB24-055
VOLUNTARY SERVICE CAMPAIGN 2023-2024 ARIYA; IVI (AV CONTROL UNIT) REPROGRAM CAMPAIGN ID #: P4A31 APPLIED VEHICLES: 2023-2024 ARIYA (FE0) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2023 - 2024 ARIYA vehicles to reprogram the AV Control Unit for IVI. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P4A31 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.
NTB21-037D
DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The customer experiences an issue with the NissanConnect® Service remote commands, AND Any of the following DTCs are displayed as CRNT in the Telematics Control Unit (TCU): B2E4B-06 B2E60-06 B2E61-06 HINT: These DTCs are caused by an issue with a cloud-server that is related to the TCU. ACTION 1. Do NOT replace the TCU. Replacing the TCU will not resolve the concern. 2. Send an email to NTB21-037@Nissan-Usa.com. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB23-076B
INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-052C
REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-073C
INTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-074B
BCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-076A
INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-042E
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-062A
LICENSE PLATE BRACKET INSTALLATION ON FRONT FASCIA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB24-009
SIDE RADAR ALIGNMENT SERVICE INFORMATION The SERVICE INFORMATION in this bulletin can be used in conjunction with the ESM if experiencing difficulty while performing Side Radar alignment, including but not limited to the following DTCs: ï· C1E50-54 - SIDE RADAR ALIGNMENT ï· C1E50-78 - SIDE RADAR ALIGNMENT ï· C1ED0-54 - SIDE RADAR ALIGNMENT ï· C1ED0-78 - SIDE RADAR ALIGNMENT ï· C1E10-54 - SIDE RADAR ALIGNMENT ï· C1E10-78 - SIDE RADAR ALIGNMENT ï· C1E90-54 - SIDE RADAR OFF-CENTER ï· C1E90-78 - SIDE RADAR OFF-CENTER To increase the chance of successful completion of Side Radar alignment, follow the recommendations below: ï· Ideal road conditions are long, straight two (2) lane roads with minimal stop signs/signals and some structures along the sides of the roads. ï· Keep speeds between 20-40 MPH and avoid interstates. ï· Minimize stops. ï· Minimize driving below 13 MPH. ï· Utilize a USB cable to connect CONSULT 4 to the VI. ï· A continuous internet connection is not required to complete the alignment, only to start it. ï· Side Radar LH and RH alignment may not proceed at the same rate to 100%. ï· Continue Side Radar alignment if only one (1) LH or RH side displays 100% until BOTH LH and RH sides display 100%. HINT: If the above conditions are being met, the alignment will take approximately 30 minutes.
NTB08-097L
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.