Vehicle report

2021 NISSAN FRONTIER

Service bulletins

59 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

NTB09-131C

Service Bulletin/Repair Instructions

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB10-066C

Service Bulletin/Repair Instructions

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027D

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

Service Bulletin/Repair Instructions

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-127C

Service Bulletin/Repair Instructions

INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB09-081K

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028I

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-019H

Service Bulletin/Repair Instructions

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-018G

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

NTB23-018F

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.

NTB08-097L

Service Bulletin/Repair Instructions

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-018E

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-018D

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-049

Service Bulletin/Repair Instructions

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect “Test with DCA” and “Replace” results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT:  CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000  CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/  DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/  DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

NTB23-053

Service Bulletin/Repair Instructions

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

NTB13-107F

Service Bulletin/Repair Instructions

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-003C

Service Bulletin/Repair Instructions

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB18-071C

Service Bulletin/Repair Instructions

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-018C

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB03-074Q

Service Bulletin/Repair Instructions

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB12-055J

Service Bulletin/Repair Instructions

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-018B

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-018A

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-145B

Service Bulletin/Repair Instructions

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-018

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

NTB09-081J

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028H

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB08-097K

Service Bulletin/Repair Instructions

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-126C

Service Bulletin/Repair Instructions

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB20-010C

Service Bulletin/Repair Instructions

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-014

Service Bulletin/Repair Instructions

WIRELESS CHARGER DOES NOT CHARGE IPHONE 12 OR NEWER IF YOU CONFIRM The customer states that their Wireless Charger does not charge an iPhone 12 or newer. HINT: The customer may describe that when an iPhone is placed on the Wireless Charger, the indicator light illuminates orange, but after approximately 15 seconds it flashes and turns off, and does not charge the phone. ACTION 1. Confirm the current Wireless Charger part number is in Table 1 on page 4. 2. Reprogram the Wireless Charger, if applicable.

NTB22-101

Service Bulletin/Repair Instructions

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability.  If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer.  If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

NTB22-092

Service Bulletin/Repair Instructions

MIL ON WITH GEAR RATIO DTCS STORED IN THE TCM SERVICE INFORMATION If one or more of the following DTCs is stored in the TCM as current or past, please check Service COMM or Dealer Business Systems (DBS) National Service History to confirm if campaign R22B1 or R22A9 has been applied.  P0731 – 1GR INCORRECT RATIO  P0732 – 2GR INCORRECT RATIO  P0733 – 3GR INCORRECT RATIO  P0734 – 4GR INCORRECT RATIO  P0735 – 5GR INCORRECT RATIO  P0729 – 6GR INCORRECT RATIO  P076F – 7GR INCORRECT RATIO  P07D9 – 8GR INCORRECT RATIO  P07F6 – 9GR INCORRECT RATIO  P0893 – MULTIPLE GEARS ENGAGED 1. Has campaign R22B1 or R22A9 and the drive cycle (after performing the campaign) on page 2 of this bulletin already been completed?  No: a. Complete the related campaign. b. Perform the drive cycle on page 2, and then proceed to step 2.  Yes: Proceed to step 2. 2. If one or more of the DTCs, listed above are still being stored as current or past, refer to the ESM for further diagnostic information not covered by this bulletin.

NTB21-086A

Service Bulletin/Repair Instructions

A/T WARNING LIGHT IS ON WITHOUT PAST OR CURRENT DTC STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-073A

Service Bulletin/Repair Instructions

HESITATION AND/OR SHIFT SHOCK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB22-087

Service Bulletin/Repair Instructions

NOISE AND/OR VIBRATION FROM FRONT OR REAR PROPELLER SHAFT SERVICE INFORMATION If you confirm abnormal noise and/or vibration is coming from the front or rear propeller shaft of an APPLIED VEHICLE, inspect the propeller shaft journals (U-Joints) for binding and/or abnormal noise before replacing the propeller shaft. If binding and/or abnormal noise is confirmed from the propeller shaft U-Joints, replace the propeller shaft U-Joints. Refer to the ESM for the propeller shaft U-Joint replacement procedure. NOTE: Replacement of the propeller shaft due to noise and/or vibration caused by the propeller shaft U-Joints may result in warranty charge back.

NTB12-055I

Service Bulletin/Repair Instructions

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

REVISION 2 PC916

Service Bulletin/Repair Instructions

Automatic Transmission REVISED September 2, 2022 Please discard earlier versions of this bulletin. The announcement from August 29, 2022 has been revised to include the following:  Affected population added  SERVICE COMM activation date added  Frequently Asked Questions (FAQ) section added  Campaign ID added

REVISION 1 2020-

Service Bulletin/Repair Instructions

Automatic Transmission REVISED August 29, 2022 Please discard earlier versions of this bulletin. The announcement from August 25, 2022 has been revised to include the following: • This Quality Assurance Hold has been amended to include all 2023 Nissan Z vehicles equipped with automatic transmission.

2020-22 Frontier

Service Bulletin/Repair Instructions

Transmission *****Dealer Announcement***** Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customers’ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance Hold on all 2020-2022 Nissan Frontier and 2020-2023 Nissan Titan vehicles due to an investigation of a potential transmission issue. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. Dealers may continue to repair vehicles subject to Recall R22A1 and R22A7; however these vehicles are subject to this quality hold after repair. *****What Dealers Should Do***** 1. Please do not drive, loan, rent, sell or trade the specific vehicles in dealer inventory subject to this quality hold. 2. Nissan is currently investigating a potential concern with the transmission. Additional information on next steps will be provided as soon as possible.

NTB20-068A

Service Bulletin/Repair Instructions

TRANSFER CASE SEAL SERVICE PARTS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB22-026

Service Bulletin/Repair Instructions

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately.  P0460 (FUEL LEV SEN SLOSH)  P0461 (FUEL LEVEL SENSOR)  P0462 (FUEL LEVL SEN/CIRC)  P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

NTB22-015

Service Bulletin/Repair Instructions

REAR SLIDING CENTER GLASS SEAL LOOSE OR DETACHED IF YOU CONFIRM One or more of the rear sliding center glass seals is loose or detached (Figure 1). ACTION Do not replace the complete rear window assembly. Follow the SERVICE PROCEDURE in this bulletin to replace any loose or detached rear sliding center glass seals.

NTB13-027C

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-127B

Service Bulletin/Repair Instructions

NISSAN; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB18-071B

Service Bulletin/Repair Instructions

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-097J

Service Bulletin/Repair Instructions

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-082E

Service Bulletin/Repair Instructions

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-045C

Service Bulletin/Repair Instructions

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB99-001F

Service Bulletin/Repair Instructions

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-103D

Service Bulletin/Repair Instructions

MANUAL SEAT TRACK ADJUSTMENT DOES NOT LOCK INTO POSITION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-086

Service Bulletin/Repair Instructions

A/T WARNING LIGHT IS ON WITHOUT PAST OR CURRENT DTC STORED IF YOU CONFIRM The Automatic Transmission check warning light is ON, AND There are no TCM related DTCs stored that are PAST or CURRENT. ACTION 1. Confirm the current TCM part number. 2. Reprogram the TCM, if applicable. 3. Drive the vehicle and complete a transmission drive cycle. 4. Confirm that the A/T warning light does not come back ON.  See the Repair Overview on page 2.

NTB21-080

Service Bulletin/Repair Instructions

MIL ON WITH DTC P0223, P0507 AND/OR P2135 STORED IN THE ECM IF YOU CONFIRM The MIL is ON and one or more of the following DTCs is stored in the ECM:  P0223 - TP SEN 1/CIRC-B1  P0507 - ISC SYSTEM  P2135 - TP SENSOR-B1 AND There are no drivability concerns. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.

NTB21-073

Service Bulletin/Repair Instructions

HESITATION AND/OR SHIFT SHOCK IF YOU CONFIRM The customer reports hesitation and/or shift shock during acceleration, OR Shift shock during deceleration, AND There are no TCM related DTCs stored. ACTION 1. Confirm the current TCM part number. 2. Reprogram the TCM, if applicable.

NTB12-055H

Service Bulletin/Repair Instructions

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-077D

Service Bulletin/Repair Instructions

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-118B

Service Bulletin/Repair Instructions

NISSAN; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-027

Service Bulletin/Repair Instructions

MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period of time (i.e., the battery voltage was low while attempting to start the engine). ACTION 1. Test the vehicle’s 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs.

NTB99-001e

Service Bulletin/Repair Instructions

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2021 Nissan Frontier Service Bulletins: 59 bulletins | CarFathom