Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
NTB09-131C
Service Bulletin/Repair Instructions
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB25-042
Service Bulletin/Repair Instructions
EXCESSIVE WIND NOISE FROM WINDSHIELD AREA YOU CONFIRM The customer states there is a screeching, humming, buzzing, whistling and/or squealing type wind noise from the windshield/roof area of the vehicle, AND The wind noise is most noticeable at speeds of 50 mph or higher. ACTION Use the SERVICE PROCEDURE starting on page 4 to install two (2) pieces of foam (one on each side) between the windshield molding and the body roof line. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB19-033G
Service Bulletin/Repair Instructions
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
NTB19-042F
Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword “blinking” in the ESM.
NTB19-071D
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
NTB20-075E
Service Bulletin/Repair Instructions
SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of NTB20-075.
NTB20-085C
Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. Some models will store DTC B2E1B-97 for “Automatic eCAll locked” as “CURRENT” when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B-97 for “Automatic eCAll locked” set as “CURRENT”, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming the TCU condition is “UNLOCK”.
NTB22-027B
Service Bulletin/Repair Instructions
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to allow DTC B2E01-96 for “Internal battery” to be cleared in the TCU. If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2.
NTB22-103B
Service Bulletin/Repair Instructions
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION APPLIED VEHICLES: 2021-2024 Armada (Y62) 2022-2024 Frontier (D41) – Pro-X and Pro-4X 2022-2024 Pathfinder (R53) 2021-2023 Rogue (T33) 2020-2024 Titan (A61) 2023-2024 Z (Z34) SERVICE INFORMATION When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV Control Unit following the procedure in the ESM. 2. Configure the AV Control Unit following the procedure in the ESM. 3. Write the VIN to the AV Control Unit following the procedure in the ESM along with the supplemental information in this bulletin. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV Control Unit following the procedure in the ESM. 2. Configure the AV Control Unit following the procedure in the ESM. 3. Write the VIN to the AV Control Unit following the procedure in the ESM along with the supplemental information in this bulletin. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit
NTB23-031A
Service Bulletin/Repair Instructions
DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2021-2022 Armada (Y62) 2022-2023 Frontier (D41) 2023 Kicks (P15) 2021-2023 Maxima (A36) 2022-2023 Pathfinder (R53) 2021, 2023 Rogue (T33) 2022-2023 Sentra (B18) 2020-2021, 2023 Titan/Titan XD (A61) 2023 Versa (N18) AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION April 6, 2023 NTB23-031 Original bulletin published July 22, 2024 NTB23-031A Bulletin no longer active This bulletin is no longer active. Please discard previous versions of NTB23-031.
NTB21-115B
Service Bulletin/Repair Instructions
FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2021-2022 Altima (L34) 2022-2023 Frontier (D41) 2020-2022 Sentra (B18) APPLIED DATES: Altima: All Frontier: All Sentra: Built on or before March 10, 2022 APPLIED SYSTEMS: Automatic Emergency Braking/Forward Collision Warning IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB10-066C
Service Bulletin/Repair Instructions
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-027D
Service Bulletin/Repair Instructions
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-107G
Service Bulletin/Repair Instructions
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-127C
Service Bulletin/Repair Instructions
INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB21-106B
Service Bulletin/Repair Instructions
DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB24-005A
Service Bulletin/Repair Instructions
ENGINE RPM HIGHER THAN EXPECTED WHEN USING INTELLIGENT CRUISE CONTROL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K
Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I
Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H
Service Bulletin/Repair Instructions
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-104A
Service Bulletin/Repair Instructions
DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-042E
Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018G
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
NTB23-018F
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
NTB24-005
Service Bulletin/Repair Instructions
ENGINE RPM HIGHER THAN EXPECTED WHEN USING INTELLIGENT CRUISE CONTROL IF YOU CONFIRM The customer states the engine RPM is higher than expected after a downshift when using ICC. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable. 3. Configure the ICC/ADAS 2. 4. Erase the DTCs.
NTB21-019C
Service Bulletin/Repair Instructions
FRONT MAP LAMP NOT WORKING OR SWITCH COMING APART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-032B
Service Bulletin/Repair Instructions
SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097L
Service Bulletin/Repair Instructions
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC984 2023 Front
Service Bulletin/Repair Instructions
Transfer Case Range Sensor Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certain specific MY2023 Nissan Frontier and Titan vehicles identified in Service Comm and National Service History â Open Campaigns. Due to a manufacturing concern that has since been corrected, the 4WD system on affected vehicles may malfunction resulting in disablement of the 4WD system and owners may notice warning messages and lamps illuminated of ATP, 4WD, ABS, VDC, AEB, RAB and others. Dealers will remedy the vehicle by replacing the transfer case range sensor. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History â Open Campaigns I.D. PC984 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the transfer case range sensor will be replaced free of charge. 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.
NTB23-071
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2023 FRONTIER & 2023 TITAN/TITAN XD; TRANSFER CASE RANGE SENSOR INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2023 Frontier and 2023 Titan/Titan XD vehicles, to replace the Transfer Case Range Sensor. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC984 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealerâs inventory.
NTB23-018E
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018D
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-058
Service Bulletin/Repair Instructions
DTE INACCURATE WHEN FILLING FUEL TANK FROM 3/4 TO CAPACITY IF YOU CONFIRM The customer states that the Distance to Empty (DTE) does not accurately represent the correct DTE, when the fuel tank is at ¾ full and then filled to capacity. ACTION Replace the Combination Meter.
PC982 2022-2023
Service Bulletin/Repair Instructions
Automatic Park Function Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certain specific MY2022-2023 Nissan Frontier and MY2023 Nissan Titan vehicles identified in Service Comm and National Service History â Open Campaigns. Factory mode may have been left active resulting in a disabled Auto Park function. Dealers will inspect, and if necessary, remedy the vehicle by configuring the Automatic Park Function. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History â Open Campaigns I.D. PC982 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the configuration update is available. 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.
NTB23-056
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2022-2023 FRONTIER AND 2023 TITAN/TITAN XD; AUTOMATIC PARK FUNCTION INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2022- 2023 Frontier and 2023 Titan/Titan XD vehicles, to configure the Automatic Park function. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC982 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealerâs inventory.
NTB23-049
Service Bulletin/Repair Instructions
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect âTest with DCAâ and âReplaceâ results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: ï· CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 ï· CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ ï· DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ ï· DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
NTB23-053
Service Bulletin/Repair Instructions
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
NTB22-103A
Service Bulletin/Repair Instructions
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC928_PC975 2022
Service Bulletin/Repair Instructions
Trailer Hitch Ownerâs Manual Supplement & Label Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign (PC928) to provide owners of certain 2022 Nissan Frontier Crew Cab SV Long Wheel Base vehicles with a supplement to be placed with the Ownerâs Manual and a warning label to be applied to the trailer hitch. In addition, under service campaign (PC975), Nissan will provide owners of certain 2022-2023 Nissan Frontier Crew Cab SV Long Wheel Base vehicles with a supplement to be placed with the Ownerâs Manual (Note: these hitches were previously labeled and these owners do NOT require a warning label for the trailer hitch). The information contained in the Ownerâs Manual supplement revises or adds to the âTowing a Trailerâ, Towing Safetyâ, âTrailer hitchâ and âClass IV hitchâ sections of the âTechnical and consumer informationâ section of the Ownerâs Manual. The supplement and the label will remind current and future operators that the trailer hitch should not be removed or replaced. *****What Dealers Should Do***** 1. If a dealer receives a supplemental Ownerâs Manual addendum for a vehicle they have retailed, currently have in their new vehicle or pre-owned inventory, or a Nissan Rental Car (NRC), the dealer should either forward the ownerâs manual addendum to the current owner or add the addendum to the Ownerâs Manual in the glove box of any affected vehicle they currently control.
NTB13-107F
Service Bulletin/Repair Instructions
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-037
Service Bulletin/Repair Instructions
MANUAL SEAT TRACK ADJUSTMENT DOES NOT LOCK INTO POSITION IF YOU CONFIRM The seat track latching pawls for a front seat (left or right) are not synchronized. ï· The inboard track latches, but the outboard track does not latch unless the seat is pushed/pulled into position. HINT: The customer may report the following if this issue should occur: ï· The seat track seems loose when braking or accelerating. ï· The seat track is difficult to lock in place. ï· After adjusting the seat track, it shifts/locks into place while driving. ACTION Adjust/synchronize the outboard seat track following the SERVICE PROCEDURE in this bulletin.
NTB14-012I
Service Bulletin/Repair Instructions
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-003C
Service Bulletin/Repair Instructions
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB18-071C
Service Bulletin/Repair Instructions
SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018C
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-031
Service Bulletin/Repair Instructions
DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. 1. When diagnosing DTC B2E1B-06 (AUTOMATIC ECALL) on an APPLIED VEHICLE: ï· If DTC B2E1B-06 is not âCRNTâ in the IVC, DO NOT replace the TCU. Erase the DTC. No further steps are needed. ï· If DTC B2E1B-06 is âCRNTâ in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU
NTB03-074Q
Service Bulletin/Repair Instructions
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REV1 PC972 2023
Service Bulletin/Repair Instructions
Tire Replacement UPDATE April 4, 2023 Please discard earlier versions of this bulletin. The announcement from March 29, 2023 has been revised to include the following: ⢠The labor operation has been increased from FRT 1.8 hours to 2.1 hours for this procedure ï Claims that have processed and paid with the incorrect FRT will automatically be credited for appropriate reimbursement. No dealer action is necessary.
NTB12-055J
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC972 2023 Titan
Service Bulletin/Repair Instructions
Tire Replacement *****Dealer Announcement***** Nissan is updating the temporary Quality Assurance hold (PC972) on 723 specific 2023 Nissan Titan and Frontier vehicles identified in Service Comm to a dealer inventory Quality Action to replace all five (5) tires (including spare tire). Due to a manufacturing issue, which since has been corrected, the bead area of tires on affected vehicles may have been sliced during mounting, which could allow the rubber to separate from the bead steel reinforcement and potentially lead to tire rupture. Nissanâs investigation into this mounting issue is continuing at this time. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â Open Campaigns I.D. PC972 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale.
NTB23-018B
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-019B
Service Bulletin/Repair Instructions
FRONT MAP LAMP NOT WORKING OR SWITCH COMING APART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018A
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-042D
Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-071C
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-106A
Service Bulletin/Repair Instructions
DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-145B
Service Bulletin/Repair Instructions
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and âbugâ fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
PC957 2023 Titan
Service Bulletin/Repair Instructions
Automatic Park Function Cancel Dealer Inventory *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action on certain specific MY2023 Nissan Titan and Frontier vehicles identified in Service Comm and National Service History â Open Campaigns. Due to a manufacturing concern, which has since been corrected, the âFactory Modeâ was left in the âONâ position. Please follow the attached instructions to remedy any vehicles affected by this dealer inventory quality action. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â Open Campaigns I.D. PC957 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale.
NTB09-081J
Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028H
Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097K
Service Bulletin/Repair Instructions
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-126C
Service Bulletin/Repair Instructions
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-010C
Service Bulletin/Repair Instructions
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-014
Service Bulletin/Repair Instructions
WIRELESS CHARGER DOES NOT CHARGE IPHONE 12 OR NEWER IF YOU CONFIRM The customer states that their Wireless Charger does not charge an iPhone 12 or newer. HINT: The customer may describe that when an iPhone is placed on the Wireless Charger, the indicator light illuminates orange, but after approximately 15 seconds it flashes and turns off, and does not charge the phone. ACTION 1. Confirm the current Wireless Charger part number is in Table 1 on page 4. 2. Reprogram the Wireless Charger, if applicable.
NTB20-075D
Service Bulletin/Repair Instructions
SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB20-085B
Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REVISION 1 PC929
Service Bulletin/Repair Instructions
Stop Lamp CHMSL Harness Dealer Inventory UPDATE January 19, 2023 Please discard earlier versions of this bulletin. The announcement from January 18, 2023 has been revised to include the following: ⢠The part number for Terminal Joint (Red Solder Sleeve) has been revised: ï The revised part number is 24HRK-9002R Solder Sleeve Red (Package of 25 Sleeves) o A single package of sleeves can remedy approximately 6 vehicles ï This remedy requires four (4) solder sleeves per vehicle repaired ï Note: Claim reimbursement is per solder sleeve unit used in each vehicle repair ⢠Part number 25320-3KA0A Clip has been removed and is not required for this remedy
NTB22-027A
Service Bulletin/Repair Instructions
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC929 2022-23 Fr
Service Bulletin/Repair Instructions
Stop Lamp CHMSL Harness Dealer Inventory *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to add a relay to the stop lamp CHMSL harness and reprogram the ABS control module on specific MY2022-2023 Nissan Frontier vehicles identified in Service Comm and National Service History â Open Campaigns to prevent against a potential no start condition. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â Open Campaigns I.D. PC929 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed to close the campaign notice in Service Comm/NSH and release the vehicle for sale.
NTB22-104
Service Bulletin/Repair Instructions
DIAGNOSING DOOR LOCK OPERATION SERVICE INFORMATION If a customer describes a concern of a door not opening and/or unlocking properly, on any of the APPLIED VEHICLES, use the Questions for the Customer below to help reproduce the concern, and then follow the SERVICE PROCEDURE starting on page 2 to determine if the Door Lock should be replaced. ï· Do not replace a Door Lock unless instructed to by the SERVICE PROCEDURE. Questions for the Customer: ï· When did you first notice the issue? ï· Is it consistent or intermittent? ï· Under what conditions does it occur? ï· Does it seem more likely to happen to a specific passenger/person in your family? ï· Has there been any change to the issue since it first began?
NTB22-103
Service Bulletin/Repair Instructions
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV control unit. 2. Configure the AV control unit. 3. Write the VIN to the AV control unit. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below.
NTB22-101
Service Bulletin/Repair Instructions
DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. ï· If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. ï· If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.
NTB20-029F
Service Bulletin/Repair Instructions
TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB22-084
Service Bulletin/Repair Instructions
DTC C1116 AND/OR C1142 STORED IN THE ABS CONTROL MODULE IF YOU CONFIRM Customer states the ABS warning light is ON and âSystem fault See Ownerâs Manualâ appears in the message center (Figure 1), AND DTCs C1116 (Stop Lamp Switch) and/or C1142 (Press Sen Circuit) are stored in the ABS Control Module. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Install the Center High Mount Stop Lamp (CHMSL) Relay and Jumper Harness. 2. Install a new Stop Lamp Switch. 3. Reprogram the ABS Control Module. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB22-087
Service Bulletin/Repair Instructions
NOISE AND/OR VIBRATION FROM FRONT OR REAR PROPELLER SHAFT SERVICE INFORMATION If you confirm abnormal noise and/or vibration is coming from the front or rear propeller shaft of an APPLIED VEHICLE, inspect the propeller shaft journals (U-Joints) for binding and/or abnormal noise before replacing the propeller shaft. If binding and/or abnormal noise is confirmed from the propeller shaft U-Joints, replace the propeller shaft U-Joints. Refer to the ESM for the propeller shaft U-Joint replacement procedure. NOTE: Replacement of the propeller shaft due to noise and/or vibration caused by the propeller shaft U-Joints may result in warranty charge back.
NTB12-055I
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REVISION 2 PC916
Service Bulletin/Repair Instructions
Automatic Transmission REVISED September 2, 2022 Please discard earlier versions of this bulletin. The announcement from August 29, 2022 has been revised to include the following: ï Affected population added ï SERVICE COMM activation date added ï Frequently Asked Questions (FAQ) section added ï Campaign ID added
REVISION 1 2020-
Service Bulletin/Repair Instructions
Automatic Transmission REVISED August 29, 2022 Please discard earlier versions of this bulletin. The announcement from August 25, 2022 has been revised to include the following: ⢠This Quality Assurance Hold has been amended to include all 2023 Nissan Z vehicles equipped with automatic transmission.
NTB22-075
Service Bulletin/Repair Instructions
DRIVERâS POWER SEAT RECLINES UNINTENTIONALLY SERVICE INFORMATION Refer to the information in this bulletin when diagnosing a customer concern of the driverâs (LH) power seat recline position changing unintentionally on a 2022-2023 Frontier. Not all customer concerns mean there are broken or malfunctioning parts. Use this information to help explain normal operation to the vehicle owner. The driverâs seat recline switch (Figure 1) can be bumped when exiting/entering the vehicle (Figure 2), resulting in unintentional recline of the seat upper. Do not replace the side finisher/switch unless visible damage to the seat switch is present.