Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
NTB09-131C
Service Bulletin/Repair Instructions
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB19-071D
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
NTB10-066C
Service Bulletin/Repair Instructions
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-027D
Service Bulletin/Repair Instructions
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-107G
Service Bulletin/Repair Instructions
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K
Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I
Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H
Service Bulletin/Repair Instructions
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097L
Service Bulletin/Repair Instructions
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB11-088D
Service Bulletin/Repair Instructions
AV CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT 8This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-049
Service Bulletin/Repair Instructions
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect âTest with DCAâ and âReplaceâ results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: ï· CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 ï· CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ ï· DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ ï· DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
NTB23-053
Service Bulletin/Repair Instructions
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
NTB13-107F
Service Bulletin/Repair Instructions
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-003C
Service Bulletin/Repair Instructions
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB03-074Q
Service Bulletin/Repair Instructions
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB12-055J
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-071C
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-145B
Service Bulletin/Repair Instructions
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081J
Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028H
Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097K
Service Bulletin/Repair Instructions
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-126C
Service Bulletin/Repair Instructions
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-100
Service Bulletin/Repair Instructions
3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Tâs 3G network connection, including Nissan Group, have had connectivity services affected. NissanConnect® Services are no longer available on the APPLIED VEHICLES listed above.
NTB12-055I
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-071B
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-027C
Service Bulletin/Repair Instructions
CAN COMMUNICATION â NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB99-001F
Service Bulletin/Repair Instructions
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB12-013A
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2012 LEAF; SOFTWARE UPDATE Service Campaign ID # P1272 is no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # P1272. ï· Discard all previous versions of NTB12-013.
NTB12-015A
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2011-2012 LEAF; SOFTWARE UPDATES Service Campaign ID # P1274 is no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # P1274. ï· Discard all previous versions of NTB12-015.
NTB12-007A
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2011 - 2012 LEAF®; APRON LOWER BRACKET Service Campaign ID # P2501 is no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # P2501. ï· Discard all previous versions of NTB12-007.
NTB12-055H
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-077A
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2011-2015 LEAF; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB10-135H
Service Bulletin/Repair Instructions
2011-2017 LEAF; TELEMATICS SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
NTB19-071A
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB99-001e
Service Bulletin/Repair Instructions
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
EXPIRATION NOTIF
Service Bulletin/Repair Instructions
Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, Nissan launched a Customer Satisfaction Initiative (CSI) that provided clients with an opportunity to update the Telematics Control Unit (TCU) in vehicles equipped with a TCU designed to connect to the 2G cellular network. AT&T stopped accepting enrollments on the 2G cellular network, and discontinued its 2G cellular network coverage on December 31, 2016. Once the 2G cellular network was discontinued, there was no access to the NissanConnect features without a TCU hardware upgrade. Because AT&T will shut down its 3G network on December 31, 2021, Nissan is discontinuing this Customer Satisfaction Initiative to upgrade from 2G to 3G compatible hardware effective immediately. 3G services will continue to be provided until December 31, 2021. Vehicles equipped with a TCU that connects to the 3G cellular network will have no access to the NissanConnect EV features, including Remote Charge Status Check, Remote Climate Control and Driving History after that time. What Dealers Should Do 1.Service Comm will deactivate PC449 and PC450 on any VINs on December 22, 2020. No further dealer action is required.
NTB17-015c
Service Bulletin/Repair Instructions
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC449 and PC450 are no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # PC449 or PC450. ï· Please discard all previous versions of NTB17-015.
NTB11-088c
Service Bulletin/Repair Instructions
A/V CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB12-055g
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB14-059d
Service Bulletin/Repair Instructions
2011-2016 LEAF; 24 KWH HIGH VOLTAGE REPLACEMENT BATTERY PACK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-074
Service Bulletin/Repair Instructions
2011-2012 LEAF; 24 KWH TYPE 1 BATTERY PACK GASKET INSPECTION SERVICE INFORMATION When servicing a 24 kWh Type 1 battery pack, the gasket between the upper and lower cases should be reused/reinstalled, unless it is visually damaged and/or fails the air leak inspection. ï· Only replace the battery pack case gasket when necessary. ï· To confirm that the battery pack case is air tight, follow the 24 kWh Service Procedure Inspection instructions, for air leak inspection, starting on page 2. NOTE: This bulletin does not apply to service replacement battery packs that are sealed with a liquid urethane adhesive.
NTB19-071
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. ï· Refer to SERVICE PROCEDURE on page 5. HINT: âOCSâ may also be referred to as âODSâ. 2. Perform â75-zero RESETâ.
NTB19-055a
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2011-2019 LEAF; LITHIUM-ION BATTERY BONDING PLATES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
P9312 2011-19 LE
Service Bulletin/Repair Instructions
Lithium-ion Battery Bonding Plate Voluntary Service Campaign ***** Campaign Summary***** Nissan is committed to the safety, security and satisfaction of our customers and their passengers, as well as the safety of Nissan technicians. Nissan will be conducting a voluntary service campaign in North America on certain MY 2011-19 Nissan LEAF vehicles to replace the Lithium-ion Battery Bonding Plates. The plates may corrode and in areas where road salt is extensively used, could break. In rare cases during vehicle servicing in which both plates fail, the battery cover plate is removed and the vehicle is left in READY mode, a technician could be exposed to electric shock if all EV servicing safety instructions are not followed. Although no such incidents have been reported to Nissan, this voluntary service campaign is being conducted as a preventative measure out of an abundance of caution. The issue does not affect battery or vehicle performance. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History ? Open Campaigns I.D. P9312. - New vehicles in dealer inventory can be also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information 2. Dealers are requested to repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB19-055 to remedy any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
P9312 LEAF Autom
Service Bulletin/Repair Instructions
2011?2019 LEAF Lithium?ion Battery Bonding Plate Voluntary Service Campaign Automatic Parts Shipment
NTB19-055
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2011-2019 LEAF; LITHIUM-ION BATTERY BONDING PLATES This bulletin applies to 2018-2019 vehicles equipped with a 40kWh lithium-ion battery. INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2011-2019 LEAF vehicles to replace the Lithium-Ion battery bonding plates. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P9312 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
NTB13-097g
Service Bulletin/Repair Instructions
ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NTB17-082b
Service Bulletin/Repair Instructions
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NTB17-015b
Service Bulletin/Repair Instructions
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with navigation. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB18-045b
Service Bulletin/Repair Instructions
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics Control Unit. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB18-045a
Service Bulletin/Repair Instructions
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics Control Unit. This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NTB18-045
Service Bulletin/Repair Instructions
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics control unit. IF YOU CONFIRM The 12 V battery continuously loses its charge and/or Remote Telematics services do not work. NOTE: DTCs P3131 (SYSTEM SHUTOFF ERROR) and/or P31C2 (TCU) may be found stored. ACTION 1. Refer to page 2, step 2 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle being worked on. 2. If this bulletin applies, reprogram the Telematics control unit (TCU).
NTB03-074m
Service Bulletin/Repair Instructions
FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
NTB11-044c
Service Bulletin/Repair Instructions
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
NTB10-135g_optim
Service Bulletin/Repair Instructions
2011-2017 LEAF; TELEMATICS SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
NTB11-044b
Service Bulletin/Repair Instructions
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
P7332
Service Bulletin/Repair Instructions
Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a Voluntary Service Campaign on certain specific 2011-2015 LEAF vehicles to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject LEAF vehicles are equipped with Continental GEN1 TCU devices transmitting at 2/2.5G (GSM/GPRS/UMTS) frequencies and are designed to work with 2G cellular service. The 2G cellular service is no longer active in the United States. The subject 2G TCUs are no longer connected to telematics services and no longer perform any function in the affected vehicles. This campaign is being performed out of abundance of caution to help safeguard against potential cybersecurity issues. - All eligible vehicles that enter the service department for any reason should have the subject 2G TCU deactivated. This campaign will be performed at no charge to the customer for parts or labor. - Vehicles that have been upgraded to 3G TCUs are not subject to this campaign. - For customers interested in the 3G TCU upgrade as opposed to deactivation, please refer to NTB17-015 (PC449 or PC450). ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm I.D. P7332. 2. Dealers are requested to remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB17-077 to disable the 2G TCU, for any vehicles subject to this campaign.
NTB17-077
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2011-2015 LEAF; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Nissan is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2011-2015 LEAF vehicles equipped with 2G Telematics Hardware to disable the 2G Telematics Control Unit (TCU). The 2G cellular service is no longer active in the United States and the subject TCUs are no longer connected to telematics services (Nissan Connect EVTM) and no longer perform any function in the affected vehicles. This campaign is being performed out of abundance of caution to help prevent potential cybersecurity issues. - Applied vehicles equipped with the 2G Telematics Control Unit (TCU) that enter the service department for any reason should have the subject TCU deactivated. This campaign will be performed at no charge to the customer for parts or labor. - For customers interested in the TCU update as opposed to deactivation, please refer to NTB17-015. IDENTIFICATION NUMBER Nissan has assigned identification number P7332 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
NTB12-055f
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NTB14-059c
Service Bulletin/Repair Instructions
2011-2017 LEAF; REPLACEMENT HIGH VOLTAGE BATTERY PACK This bulletin has been amended. The Parts Information has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NTB17-015a
Service Bulletin/Repair Instructions
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with navigation system. This bulletin has been amended to correct the CO-PAY INFORMATION on page one. No other changes have been made. Please discard all previous versions of this bulletin.
NTB17-038
Service Bulletin/Repair Instructions
2011-2017 LEAF; LABEL REQUIRED FOR BATTERY MODULE WARRANTY RETURN SERVICE INFORMATION LEAF battery modules that are replaced under warranty are required to have a return label affixed to the module being returned, with the repair date recorded on it. See Figure 1. The return label is included with the new replacement battery module.
Revision 2_PC449
Service Bulletin/Repair Instructions
2G Telematics Hardware Replacement Customer Satisfaction Initiative The announcement from December 15, 2016 has been revised to include: - Campaign repair bulletin, NTB17-015, has been developed and is now available on NNAnet, and ASIST Please discard earlier versions of this bulletin.
NTB17-015
Service Bulletin/Repair Instructions
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with a navigation system. SERVICE INFORMATION On February 26, 2016 Nissan announced that it was sending a reminder notification to owners affected by AT&T?s planned discontinuation of the 2G cellular network. At this time, Nissan is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified above. This upgrade may require an owner to make a copayment in order to receive the 3G hardware update. Please refer to the Claims Information below to determine if an owner co-pay is required. This customer satisfaction initiative will cover some or all of the parts and labor cost required to upgrade the vehicle?s telematics hardware to be 3G compatible. You MUST use Service Comm to confirm bulletin Applicability. Dealer?s Responsibility It is the dealer?s responsibility to check SERVICE COMM using the appropriate Service Comm I.D. for the status on each vehicle falling within the range of this customer satisfaction initiative which for any reason enters the service department. If a vehicle subject to this customer satisfaction activity was part of a dealer trade, the letter associated with that vehicle should be forwarded to the appropriate dealer for upgrade completion. NOTE: - Vehicle eligibility will be viewed on the second page of Service Comm. This activity is not displayed on the main page of Service Comm because it is optional for customers to participate. - Vehicles without Navigation are ineligible as they are not equipped with TCUs.
Revision 1_PC449
Service Bulletin/Repair Instructions
2G Telematics Hardware Replacement Customer Satisfaction Initiative The announcement from November 17th, 2016 has been revised to include: o A correction to the steps for determining TCU type on MY11-MY15 LEAF o Clarification that no special parts approval or ordering process is required. Dealers may order replacement TCUs using normal service parts ordering processes. - Please discard earlier versions of this bulletin.
PC449_PC450
Service Bulletin/Repair Instructions
2G Telematics Hardware Replacement Customer Satisfaction Initiative ***** Customer Satisfaction Initiative Summary ***** On February 26, 2016 Nissan announced that it was sending a reminder notification to owners affected by AT&T?s planned discontinuation of the 2G cellular network. At this time, Nissan is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified above. This upgrade may require an owner to make a co-payment in order to receive the 3G hardware update. Please refer to the chart provided on page 2 to determine if an owner co-pay is required. This customer satisfaction initiative will cover some or all of the parts and labor cost required to upgrade the vehicle?s telematics hardware to be 3G compatible. Note: Vehicle eligibility will be viewed on the second page of Service Comm. This activity is not displayed on the main page of Service Comm because it is optional for customers to participate.
NTB13-097D
Service Bulletin/Repair Instructions
ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED. THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN.
NTB11027B
Service Bulletin/Repair Instructions
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
NTB09099A
Service Bulletin/Repair Instructions
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
NTB09131B
Service Bulletin/Repair Instructions
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
NTB03074J
Service Bulletin/Repair Instructions
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
NTB09081C
Service Bulletin/Repair Instructions
SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
NTB16009
Service Bulletin/Repair Instructions
SERVICE INFORMATION If a customer states "vehicle charger is not working" or "the EVSE is broken", verify EVSE (Electric Vehicle Service Equipment) condition and operation before replacing it. - The EVSE is also known as a trickle charge cable, L1charger, and 120VAC charger. Refer to the following pages in this bulletin for supplemental diagnosis and service information. See this bulletin for further detail.
NTB16003
Service Bulletin/Repair Instructions
SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
NTB10135F
Service Bulletin/Repair Instructions
SERVICE INFORMATION This bulletin contains important service procedures that must be performed in order to set-up and maintain the Nissan LEAF Telematics system. Sections: Turning ON the TCU During PDI When a TCU Needs To Be Replaced After A/V Control Unit Replacement - Enter "NissanConnect EV" User ID and Password See this bulletin for more detail. NOTE: Detailed Telematics system information outside the scope of this bulletin can be found in the AV section of the Electronic Service Manual (ESM).
NTB09022G
Service Bulletin/Repair Instructions
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
NTB13028A
Service Bulletin/Repair Instructions
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
NTB11069C
Service Bulletin/Repair Instructions
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
NTB-14-059-A
Service Bulletin/Repair Instructions
NISSAN: ON SOME VEHICLES, THE HIGH VOLTAGE BATTERY PACK WOULD NEED TO BE REPLACED AND NOT REQUIRE ADDITIONAL PARTS AND ON OTHER VEHICLES, HIGH VOLTAGE BATTERY PACK CAN BE RETROFITTED USING ADDITIONAL PARTS. MODEL 2011-15 LEAF. *PE
NTB13088A
Service Bulletin/Repair Instructions
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
NTB14059A
Service Bulletin/Repair Instructions
SERVICE INFORMATION If the High Voltage (HV) Battery pack needs to be replaced for any reason: 2013 - 2015 LEAF * The HV Battery Pack listed in the Parts Information table is a direct replacement and does not require any additional parts. NOTE: * Refer to the applicable Electronic Service Manual (ESM) section EVB EV Battery System for the procedure to replace the HV Battery Pack. * Refer to Service Information Overview on page 2 for additional services required when replacing the HV Battery Pack. 2011 - 2012 LEAF * The HV Battery Pack listed in the Parts Information table can be retrofitted with the list of additional parts and the Service Procedure starting on page 2. IMPORTANT: DO NOT "READ & WRITE" any Li-ion Battery Controller (LBC) data to the new HV Battery Pack assembly. * Writing the old HV Battery Pack LBC data to the new HV Battery Pack assembly will cause the vehicle to read only 8 bars of capacity and will require the LBC to be replaced. See this bulletin for further details.
NTB14057A
Service Bulletin/Repair Instructions
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
NTB12055E
Service Bulletin/Repair Instructions
IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and 2013 LEAF vehicles, see the Service Procedure torque specifications on page 4. See this bulletin for further detail.
NTB15060
Service Bulletin/Repair Instructions
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
NTB15043
Service Bulletin/Repair Instructions
SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
NTB10112E
Service Bulletin/Repair Instructions
SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.
NTB99060G
Service Bulletin/Repair Instructions
SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain, iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
NTB00042D
Service Bulletin/Repair Instructions
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
NTB13015A
Service Bulletin/Repair Instructions
SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
NTB14102
Service Bulletin/Repair Instructions
SERVICE INFORMATION The diagnosic and repair procedures from the Electronic Service Manual (ESM) for DTC P3141 (On-Board Charger) have been amended. When diagnosing or repairing P3141, please use only the SERVICE PROCEDURE (page 2) from this bulletin unless otherwise directed by this bulletin. Please see this bulletin for further details.
NTB10066A
Service Bulletin/Repair Instructions
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
NTB14032
Service Bulletin/Repair Instructions
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Nissan vehicles has changed. This bulletin gives an outline of the technician?s responsibilities in assisting the dealer?s claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
NTB12086a
Service Bulletin/Repair Instructions
IF YOU CONFIRM Customer may experience some brake sensitivity at speeds below 15 mph. The customer may experience this issue while in stop-and-go traffic conditions. And No DTCs are present in the Electrically-driven Intelligent Brake Control Unit. -- If DTCs are present, refer to the specific section of the applicable Electronic Service Manual (ESM) and diagnose first. ACTION 1. Refer to step 14 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the Electrically-driven Intelligent Brake Control Unit with CONSULT III plus (CIII plus). Please see this bulletin for further details.
NTB08055C
Service Bulletin/Repair Instructions
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
NTB-13-105
Service Bulletin/Repair Instructions
NISSAN: PEP CHARGING STATIONS IN OPERATIONS BUT NOT IN COMPLIANCE WITH ALL SAE J1772 STANDARD SPECIFICATIONS FOR ERROR FREE CHARGING THAT FAILS TO START AND EV WARNING LIGHT ILLUMINATES (DTC P3171, P3170, P316C FOR PD MODULE SYSTEM) OR CHARGING BEGINS AND COMPLETE TO 100% BUT P3171, 03170, P316C PD MODULE SYSTEM WILL SET AND PREVENT CHARGING. MODEL 2011-2013 LEAF. *PE
NTB13105
Service Bulletin/Repair Instructions
SERVICE INFORMATION "PEP Charging Stations" that are in operation as of the publication date of this bulletin may not comply with all of the SAE J1772 Standard specifications for error free charging of the LEAF. Please see this bulletin for further details.
NTB-13-097
Service Bulletin/Repair Instructions
NISSAN: CERTAIN VEHICLES WOULD DISPLAY, IN THE INSTRUMENT CLUSTER, A WARNING LIGHT ILLUMINATION OF A LOOSE FUEL CAP WARNING. MODEL YEARS 2012-2014. NO MODELS LISTED. *PE
NTB-13-088
Service Bulletin/Repair Instructions
NISSAN: INFORMATION REGARDING TIRE PRESSURE MONITOR SYSTEM (TPMS) AND LOW TIRE PRESSURE WARNING SYSTEM (LTPWS) FOR SENSOR LEAKS, AIR PRESSURE CHANGES WITH ALTITUDE AND AMBIENT TEMPERATURES, AFTERMARKET WHEELS, RADIO FREQUENCY INTERFERENCE CAUSING NO DATA CONDITION AND INFLATING/DEFLATING TIRES WITH TPMS/LTPWS SENSORS. MODEL ALL. NO MODELS YEARS. *PE
NTB11005D
Service Bulletin/Repair Instructions
Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
NTB92123D
Service Bulletin/Repair Instructions
Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.
NTB13027A
Service Bulletin/Repair Instructions
SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulleitn for further details.
NTB13082
Service Bulletin/Repair Instructions
SERVICE INFORMATION The DC Fast Charger requires periodic air filter maintenance. If the air filters are not serviced and become restricted, the DC Fast Charger will set DTC 0x051E Thermostat Error (Charger malfunction) and suspend operation until the restriction is cleared and the power to the DC Fast Charger is cycled. The air filters should all be inspected 30 days after the unit is first put into service, to determine the levels of individual restriction. - Any air filters found to be heavily restricted during the initial 30 day inspection should be serviced at a monthly or bi-monthly interval. - If none of the air filters are heavily restricted, they should be serviced and then rechecked at 90 day intervals (some air filters may require less maintenance than others). The Internal air filter may only need annual replacement unless the site is extremely dusty. It is the only air filter that requires the removal of the external charger casing. This should only be performed by a licensed electrician. See this bulletin for further detail.
NTB00033E
Service Bulletin/Repair Instructions
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
NTB04094A
Service Bulletin/Repair Instructions
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
P3227OL
Service Bulletin/Repair Instructions
Nissan is conducting a Voluntary Service Campaign which is providing a new software enhancement for model year 2011-2012 LEAF vehicles, updating them with the software currently used in production for 2013 model year LEAF vehicles.
NTB-13-061
Service Bulletin/Repair Instructions
NISSAN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, TO IMPROVE THE ACCURACY OF BATTERY CAPACITY LEVEL GAUGE, THE LITHIUM ION BATTERY CONTROLLER IS REPROGRAMMED AND IS INTENDED TO EXPAND ON BOARD CHARGER AND NUMBER OF COMPATIBLE CHARGERS. MODELS 2011-2012 LEAF. *PE
NTB13061
Service Bulletin/Repair Instructions
INTRODUCTION This voluntary service campaign provides complimentary update of certain vehicle software in MY11-12 LEAFs to match current MY13 production specifications. The reprogramming of the Lithium Ion Battery controller is intended to improve the accuracy of the Battery Capacity Level Gauge. The reprogramming of the On-Board Charger is intended to expand the number of compatible chargers. Please see this bulletin for further details.
P3227
Service Bulletin/Repair Instructions
Nissan is conducting a Voluntary Service Campaign which is providing a new software enhancement for model year 2011-2012 LEAF vehicles, updating them with the software currently used in production for 2013 model year LEAF vehicles.
NTB11088B
Service Bulletin/Repair Instructions
SERVICE INFORMATION When replacing (exchanging) an A/V Control Unit, do not remove the Map SD Card. The Map SD Card is matched to the unit. If an A/V Control Unit is sent to Clarion without the Original Map SD Card, Clarion will NOT accept it. The A/V Control Unit will be sent back to the dealer. See this bulletin for further detail.
NTB12060B
Service Bulletin/Repair Instructions
SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather, Travel Link Weather OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.
NTB13-039
Service Bulletin/Repair Instructions
NISSAN: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. *JS
NTB13039
Service Bulletin/Repair Instructions
SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.
NTB-13-038
Service Bulletin/Repair Instructions
NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS
NTB13038
Service Bulletin/Repair Instructions
SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.
NTB99001A
Service Bulletin/Repair Instructions
SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
NTB11012B
Service Bulletin/Repair Instructions
SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.
NTB13011
Service Bulletin/Repair Instructions
SERVICE INFORMATION For warranty documentation it may be necessary to print the Battery Information Sheet for the high voltage battery (EV Battery). Refer to the steps is this bulletin to obtain and print the Battery Information Sheet. See this bulletin for further detail.
NTB11044A
Service Bulletin/Repair Instructions
SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed - Make sure to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.
NTB12117
Service Bulletin/Repair Instructions
IF YOU CONFIRM: When using the NAVI system, it may display the incorrect city name. NOTE: The NAVI mapping functions still operate correctly. ACTION: 1. Go to Previous Destinations in the A/V (NAVI) control unit. 2. Check for a match in name(s) of cities in Previous Destinations to those in Table A (starting on page 3). 3. If a match is found, replace the A/V control unit. NOTE: - This bulletin applies only if there is a match in Previous Destinations and Table A. - There is no need to call TECH LINE to replace or order this part. - Follow the reman exchange program as it applies. See this bulletin for further detail.
NTB-11-041-B
Service Bulletin/Repair Instructions
NISSAN: ON SOME VEHICLES TELEMATICS SIGNAL OR CONNECTION WAS PREVIOUSLY OPERATIONAL AND NOW NO SYMBOL OR TELEMATICS SYMBOL, INDICATING NO CONNECTION OR SIGNAL IS PRESENT. MODEL 2011-2012 LEAF. *PE
NTB11041B
Service Bulletin/Repair Instructions
IF YOU CONFIRM The vehicle had a proper telematics signal/connection and operation previously, but now the telematics symbol indicates no signal/connection in any location. ACTION Perform Section 1 of the SERVICE PROCEDURE to determine if this bulletin applies. If this bulletin does appy, perform software updates for the AV Control Unit and/or TCU as instructed in the SERVICE PROCEDURE. See this bulletin for further detail.
NTB-09-019-A
Service Bulletin/Repair Instructions
NISSAN: RAIN SENSORS MAY OPERATE, INTERMITTENTLY OR UNEXPECTEDLY, WHEN EXHAUST GAS, MOISTURE, FINGERPRINTS, DIRT, OR INSECTS ARE NEAR OR AROUND RAIN SENSORS. NO MODELS OR MODEL YEARS LISTED. *PE
NTB-12-007
Service Bulletin/Repair Instructions
NISSAN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PERTAINING TO VEHICLES USED IN COLD WEATHER AREAS ON INSTALLATION OF THE LOWER APRON BRACKET, TO PREVENT ICE AND SNOW FROM ACCUMULATING AND ENTERING MOTOR COMPARTMENT. *PE
NTB-12-013
Service Bulletin/Repair Instructions
NISSAN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN MODEL YEAR VEHICLES ARE RECEIVING NEW OWNER'S MANUAL AND ALSO AN UPDATED SOFTWARE WITH ALERT DESIGNED FOR DRIVER'S DOOR. *PE
NTB-12-015
Service Bulletin/Repair Instructions
NISSAN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON CERTAIN VEHICLES, AN UPDATED COMPLIMENTARY SOFTWARE AND VEHICLE OWNER'S MANUAL HAS BEEN ISSUED. ADDED IS INFORMATION ON AN ALERT DESIGNED FOR DRIVER'S DOOR IN ON OR READY MODE. *PE
NTB12-009
Service Bulletin/Repair Instructions
NISSAN: DOOR LOCK/UNLOCK INOPERATIVE WITH INTELLIGENT KEY. *KB
NTB-11-074-B
Service Bulletin/Repair Instructions
NISSAN: INFORMATION IS BEING PROVIDED FOR REPROGRAMMABLE ECU ON ALL NISSAN VEHICLES. *PE