NTB13-107G
Service Bulletin/Repair Instructions
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
NTB13-107G
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097L
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-049
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect âTest with DCAâ and âReplaceâ results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: ï· CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 ï· CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ ï· DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ ï· DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
NTB23-053
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
NTB13-107F
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-003C
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB09-081J
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028H
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097K
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-126C
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB99-001F
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB99-001e
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09131B
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
NTB13028A
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
NTB00042D
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
NTB-08-055-A
NISSAN: SRS PRECAUTIONS DURING SERVICE;IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL NISSAN MODELS WITH THE SRS SYSTEMS. *PE UPDATED 2/21/14. *PE
NTB08055C
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
NTB92123D
Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.
NTB00033E
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
NTB04094A
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
NTB98018G
As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
NTB-13-038
NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS
NTB99001A
SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
NTB-09-101
NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB
NTB-09-129
NISSAN: VENT CONTROL VALVE REPLACEMENT. WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE MANUALS (ESM; WHEN INSTALLING THE NEW VALVE, DO NOT ADD ANY LUBE TO ITS O RING; FOR FRONTIER (D40 SERIES) ONLY, INSTALL THE PROTECTOR LISTED IN PARTS INFORMATION. *PE INCLUDES 2005-09 FRONTIER. UPDATED 12/8/10. *PE
NTB-09-030
NISSAN: THE 12 VOLT BATTERY IS AN IMPORTANT PART OF THE VEHICLE ELECTRICAL SYSTEM AND IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. TO PREVENT DAMAGE TO VEHICLE ELECTRONIC COMPONENTS FOLLOW THE INSTRUCTIONS/CAUTIONS. NO MODEL YEARS LISTED. *PE
06029
ENGINE OIL COOLER GASKET AVAILABLE. *TT
99022
FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT
99063C
ENGINE WILL NOT START. NISSAN VEHICLE IMMOBILIZER SYSTEM / NISSAN ANTI-THEFT SYSTEM (NVIS/NATS) DESCRIPTION KEY REGISTRATION. *TT UPDATE. *TT
04133
AUTO-DIMMING ELECTROCHROMIC (EC) MIRROR DIAGNOSIS. *TT
00070A
MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0420 (THREE WAY CATALYST FUNCTION) STORED IN THE ECM. *TT
NTB99067A
NISSAN INTEGRATED HOMELINK TRANSMITTER SYSTEM USED TO ACTIVATE MOST ELECTRONIC GARAGE DOORS AND SECURTY GATES. VARIOUS MODELS INCLUDING THE 2004 PATHFINDER ARMADA. *TT
NTB99022C
FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT
02051A
MALFUNCTION INDICATOR LAMP ON WITH REAR O2 SENSOR DIAGNOSTIC TROUBLE CODES P0138, P0139, P0158, P0159, P1147 AND P1167 SET. *TT
NTB02051A
MALFUNCTION INDICATOR LAMP ON WITH REAR 02 SENSOR DIAGNOSTIC TROUBLE CODES P0138, P0139, P0158, P0159, P1147 AND P1167 SET. *TT
NTB02001C
SUBJECT REGARDING DRIVERS POWER SEAT WILL NOT MOVE FORWARD OR BACKWARD. *JG
NTB02001B
SUBJECT REGARDING DRIVERS POWER SEAT WILL NOT MOVE FORWARD OR BACKWARD. *JG
NTB02001A
SUBJECT REGARDING DRIVER'S POWER SEAT WILL NOT MOVE FORWARD OR BACKWARD. *JG
NTB01076B
SOME VEHICLES MAY EXHIBIT A MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE STOREED, ENGINE NO START, AND MALFUNCTIONS WITH THE A/C, ROUGH IDLE, OIL PRESSURE LIGHT INOPERATIVE. *TT
NTB02007
CONCERNS WITH ALL DOORS INTERMITTENTLY LOCKING BY THEMSELVES. *JB
NTB02001
SUBJECT REGARDING DRIVER'S POWER SEAT WILL NOT MOVE FORWARD OR BACKWARD. *TT
NTB02002
SOME VEHICLES MAY EXHIBIT MALFUNCTION INDICATOR LAMP ON WITH FRONT O2 SENSOR DIAGNOSTIC TROUBLE CODES P0134, P0135, P0154, OR P0155. *TT
NTB01076
SUBJECT REGARDING EGI HARNESS, WIRE BREAKAGE. *JG
NTB01051A
SUBJECT REGARDING BOSE AUDIO; REAR PARCEL SHELF RATTLE/BUZZ NOISE. *JG
NTB01018A
SUBJECT REGARDING MANUAL TRANSMISSION; ON/OFF THROTTLE SENSITIVITY. *JG
NTB01071
SUBJECT REGARDING DRIVERS SEAT MOVING SIDE TO SIDE. *JG
NTB00039D
SOME VEHICLES MAY EXHIBIT SLOW OR DELAYED SHIFTING FROM FIRST TO SECOND GEAR OR FROM SECOND TO THIRD GEAR. *TT
NTB01036
INFORMATION REGARDING MIL ON DTC MASSAIRFLOW SENSOR, MAFS.*JB
NTB01036A
SUBJECT REGARDING MALFUNCTION INDICATOR LAMP
NTB01065
VEHICLES MAY EXPERIENCE DOOR MIRROR VIBRATION.*JB
NTB01016B
SUBJECT REGARDING MALFUNCTION INDICATOR LAMP
NTB01063
INFORMATION ON VALVE SHIM LIFTER SET.*JB
NTB01059
SUBJECT REGARDING MALFUNCTION INDICATOR LAMP 'ON' WITH DIAGNOSTIC TROUBLE CODE P1320 AND/OR SPARK KNOCK (DETONATION) DUE TO IGNITION COIL(S). *JG
NTB01057
SUBJECT REGARDING REVISED MAINTENANCE PROCEDURES. *SLC
NTB01054
SUBJECT REGARDING FRONT GLASS RUN RUBBER SQUEAK/SQUEAL NOISE. *SLC
NTB01-051
INFORMATION ON REPAIRING VEHICLES WITH BOSE AUDIO, REAR PARCEL SHELF RATTLE / BUZZ NOISE AND / OR DISTORTION TYPE NOISE FROM THE REAR SUB-WOOFER. *YD
NTB01051
SUBJECT REGARDING RATTLE OR BUZZ NOISE FROM REAR PARCEL SHELF WHEN LISTENING TO LOW FREUENCY / HIGH BASS BOSE AUDIO. *TT
NTB01016A
THIS BULLETIN FOCUSES ON VEHICLES EXHIBIT A MALFUNCTION INDICATOR LAMP ON WITH REAR O2 SENSOR DIAGNOSTIC TROUBLE CODES P0138 - P0140 OR P0158 - P0160. *SB
NTB01044
SERVICE INFORMATION REGARDING INNER TIE ROD WRENCHES. *SB
NTB01037
SUBJECT REGARDING NO OPERATION OF THE DRIVER'S FRONT POWER WINDOW. *TT
NTB01042
SUBJECT REGARDING WINDOW REGULATOR POP/TICK NOISE. *TT
NTB01029
INFORMATION ON WIND NOISE REAR GLASS RUN RUBBER.*YD
NTB99022B
SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT
NTB00039B
SOME VEHICLES MAY EXHIBIT DELAYED SHIFTING FROM FIRST TO SECOND GEAR OR FROM SECOND TO THIRD GEAR (PARTICULARLY AT ONE-HALF THROTTLE OR GREATER APPLICATION). *TT
NTB01010
SOME VEHICLES MAY EXHIBIT A BUZZING NOISE COMING FROM THE ENGINE COMPARTMENT FOR SEVERAL SECONDS AFTER THE IGNITION KEY IS TURNED OFF. *TT
NTB99056E
SUBJECT REGARDING INTERIOR SQUEAK AND RATTLE REPAIR. *TT
NTB00039A
SOME VEHICLES MAY EXHIBIT SLOW OR DELAYED SHIFTING FROM FIRST TO SECOND GEAR OR FROM SECOND TO THIRD GEAR (PARTICULARLY AT ONE-HALF THROTTLE OR GREATER APPLICATION). *TT
NTB00090
ON SOME VEHICLES, THE TRUNK ROOM SIDE FINISHER MAY POP OUT OF PLACE. *TT
NTB00088
SOME VEHICLES MAY EXHIBIT STEERING WHEEL / BODY VIBRATION OR BRAKE PEDAL PULSATION WHEN BRAKING (ESPECIALLY DURING HIGH SPEED BRAKING),AND / OR BRAKE JUDDER. *TT
NTB99077B
INFORMATION REGARDING INTRODUCTION OF FACTORY-INSTALLED R-134A A/C SYSTEM REFRIGERANT DYE. *TT
NTB00077
SUBJECT REGARDING ESSENTIAL TOOL - FUEL PRESSURE GAUGE KIT. *TT
NTB99063B
A CONDITION MAY EXIST WHERE THE NISSAN VEHICLE IMMOBILIZER SYSTEM / NISSAN ANTI-THEFT SYSTEM WILL NOT ALLOW THE ENGINE TO START WITHOUT THE USE OF A REGISTERED IGNITION KEY. *TT
NTB00055
VEHICLES BUILT BEFORE JN1CA31D1YT766295, JN1CA31A6YT224079, JN1CA31D5YT555214, JN1CA31A3YT031422 MAY HAVE A SCRATCH(S) IN THE TOP OF THE REAR BUMPER JUST BELOW THE LOWER EDGE OF THE TRUNK LID. *TT
NTB00052
SUBJECT REGARDING ECM REPLACEMENT PROCEDURES FOR VEHICLES WITH REPROGRAMMABLE ECMS. *TT
NTB00030A
SERVICE INFORMATION REGRDING RIGHT FRONT STRUT NOISES. *TT
NTB00032
SOME VEHCILES REQUIRE THAT AN ADAPTER HARNESS BE USED TO CONNECT SRS MODULES OR SEAT BELT PRE-TENSIONERS TO THE DEPLOYMENT TOOL. *TT
NTB99-036A
INFORMATION REGARDING KEYLESS REMOTE ENTRY PROGRAMMING. *TT
NTB00042
SUBJECT REGARDING MODIFICATIONS TO AND / OR TAMPERING WITH THE SUPPLEMENTAL SIDE AIR BAG SYSTEM. *TT
NTB00041
SOME VEHICLES MAY EXHIBIT A DIAGNOSTIC TROUBLE CODE P0505 AAC/V STORED, WITH NO CUSTOMER DRIVEABILITY INCIDENT, DUE TO INCORRECT ENGINE IDLE SPEED SETTING. *TT
NTB00039
EXHIBITING SLOW OR DELAYED SHIFTING FROM FIRST TO SECOND GEAR (PARTICULARLY AT ONE-HALF OR GREATER THROTTLE APPLICATION). *TT
NTB00030
THIS BULLETIN CONTAINS REPAIR PROCEDURES FOR VEHICLES EXHIBITING A CLICK OR CLUNK NOISE FROM THE RIGHT FRONT STRUT. *TT
NTB00008A
SOME VEHICLE WITH VARIOUS VIN RANGES MAY EXHIBIT LOW / NO IDLE WHEN SHIFTING INTO D OR R RANGE AFTER COLD START. *TT
NTB00016
SOME VEHICLES MAY DEMONSTRATE A LOUD, LOW FREQUENCY GROAN NOISE COMING FROM THE FRONT BRAKES DURING STOPPING. *TT
NTB99017A
SOME CUSTOMERS MAY INDICATE THAT A LIGHT TICKING OR HUMMING NOISE CAN BE HEARD COMING FROM THE BLOWER MOTOR OF AN APPLIED VEHICLE WHEN THE MOTOR IS RUN AT LOW FAN SPEEDS. *TT
NTB99063A
THIS BULLETIN DESCRIBES AND INTRODUCES NEW FEATURES OF THE NISSAN VEHICLE IMMOBILIZER SYSTEM / NISSAN ANTI-THEFT SYSTEM (NVIS / NATS). *TT
NTB99055A
CONCERNS WITH THE HEADLINER SAGGING AT THE SUNROOF RAILING ON VEHICLES BUILT BEFORE JN1CA31A4YT010384, JN1CA31A8YT209437, JN1CA31D0YT524517, JN1CA31D2YT7334418. *TT
NTB00008
SOME VEHICLES MAY EXHIBIT LOW / NO IDLE WHEN SHIFTING INTO D OR R RANGE AFTER COLD START. *TT
NTB99078A
SOME VEHICLES EQUIPPED WITH TRACTION CONTROL SYSTEM (TCS) MAY EXHIBIT TCS AND SLIP INDICATOR LIGHTS ON DURING NORMAL DRIVING CONDITIONS. *TT
NTB99046A
CUSTOMERS MAY COMPLAIN THAT THE OUTER EDGE OF THE DOOR FINISHER CLOTH INSERTS ON ANY OF THE DOORS APPEAR ROUGH OR UNEVEN, OR IS NOT FULLY INSERTED INTO THE DOOR FINISHER. *TT
NTB99077
INFORMATION INTRODUCING THE FACTORY-INSTALLED R-134A AIR CONDITIONER SYSTEM REFRIGERANT DYE. *TT
NTB99056A
SUPPLEMENTAL INFORMATION FOR VEHICLES EXHIBITING SQUEAK AND RATTLE NOISE(S). *TT
NTB99078
A CONDITION MAY EXIST WITH THE TCS AND SLIP INDICATOR LIGHTS ON VEHICLES EQUIPPED WITH TRACTION CONTROL SYSTEM (TCS). *TT
NTB99056
INFORMATION USED TO IDENTIFY AND ISOLATE SQUEAK AND RATTLE NOISE(S) ON SOME VEHICLES. *TT
NTB99067
NISSAN INTEGRATED HOMELINK TRANSMITTER SYSTEM USED TO ACTIVATE MOST ELECTRONIC GARAGE DOORS AND SECURTY GATES. *TT
NTB99063
ON SOME VEHICLES, THE NISSAN VEHICLES IMMOBILIZER SYSTEM / NISSAN ANTI-THEFT SYSTEM (NVIS / NATS) WILL NOW ALLOW THE ENGINE TO START WITHOUT THE USE OF A REGISTERED IGNITION KEY. *TT
NTB99046
OWNERS OF VEHICLES BUILT PRIOR TO THE APPLIED VINS MAY COMMENT THAT THE OUTER EDGE OF THE DOOR FINISHER CLOTH INSERTS ON ANY OF THE DOORS APPEAR ROUGH OR UNEVEN, OR NOT FULLY INSERTED INTO THE DOOR FINISHER. *TT
NTB99045
THIS BULLETIN PROVIDES HELPFUL TIPS FOR REMOVAL AND REPLACEMENT OF INTERIOR TRIM ON CERTAIN VEHICLES. *TT
NTB99038
INFORMATION REGARDING THE PAINT PROTECTION DOOR HANDLE AREA AND EDGE. *TT
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.