Vehicle report

2016 NISSAN MURANO HYBRID

Service bulletins

120 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

NTB09-131C

Service Bulletin/Repair Instructions

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB19-033G

Service Bulletin/Repair Instructions

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

NTB19-042F

Service Bulletin/Repair Instructions

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions:  When contamination or foreign material adhere to the lane camera viewing window on the windshield.  When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield.  When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information:  Refer to the following pages.  Use the search keyword “blinking” in the ESM.

NTB19-071D

Service Bulletin/Repair Instructions

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

NTB10-066C

Service Bulletin/Repair Instructions

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027D

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

Service Bulletin/Repair Instructions

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-106B

Service Bulletin/Repair Instructions

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081K

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028I

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-019H

Service Bulletin/Repair Instructions

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB19-042E

Service Bulletin/Repair Instructions

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-003F

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-094B

Service Bulletin/Repair Instructions

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB08-097L

Service Bulletin/Repair Instructions

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-049

Service Bulletin/Repair Instructions

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect “Test with DCA” and “Replace” results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT:  CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000  CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/  DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/  DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

NTB23-053

Service Bulletin/Repair Instructions

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

NTB13-107F

Service Bulletin/Repair Instructions

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB14-012I

Service Bulletin/Repair Instructions

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-003C

Service Bulletin/Repair Instructions

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB03-074Q

Service Bulletin/Repair Instructions

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB19-042D

Service Bulletin/Repair Instructions

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB19-071C

Service Bulletin/Repair Instructions

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-106A

Service Bulletin/Repair Instructions

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-145B

Service Bulletin/Repair Instructions

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081J

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028H

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB08-097K

Service Bulletin/Repair Instructions

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-126C

Service Bulletin/Repair Instructions

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-009L

Service Bulletin/Repair Instructions

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB22-101

Service Bulletin/Repair Instructions

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability.  If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer.  If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

NTB10-029I

Service Bulletin/Repair Instructions

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB14-012H

Service Bulletin/Repair Instructions

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-003E

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-094A

Service Bulletin/Repair Instructions

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-029H

Service Bulletin/Repair Instructions

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB19-071B

Service Bulletin/Repair Instructions

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB22-026

Service Bulletin/Repair Instructions

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately.  P0460 (FUEL LEV SEN SLOSH)  P0461 (FUEL LEVEL SENSOR)  P0462 (FUEL LEVL SEN/CIRC)  P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

NTB10-029G

Service Bulletin/Repair Instructions

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-003D

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027C

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-003C

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-097J

Service Bulletin/Repair Instructions

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-082E

Service Bulletin/Repair Instructions

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-045C

Service Bulletin/Repair Instructions

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB99-001F

Service Bulletin/Repair Instructions

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-106

Service Bulletin/Repair Instructions

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the “PAST” column:  Erase the DTC.  DO NOT replace any parts. If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the "CURRENT" column, refer to the applicable ESM for instructions.

NTB21-094

Service Bulletin/Repair Instructions

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cover seal replacement is required. Refer to the SERVICE PROCEDURE in this bulletin.

NTB15-077D

Service Bulletin/Repair Instructions

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-028D

Service Bulletin/Repair Instructions

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-003B

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-009K

Service Bulletin/Repair Instructions

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-001E

Service Bulletin/Repair Instructions

AV CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-077C

Service Bulletin/Repair Instructions

NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-028C

Service Bulletin/Repair Instructions

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-099C

Service Bulletin/Repair Instructions

SERVICE INFORMATION FOR DTCS C1A12 AND C1A16 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB16-093A

Service Bulletin/Repair Instructions

NAVIGATION FREEZES, BLUETOOTH CALL VOLUME FLUCTUATES, BUTTON ILLUMINATION DIM, OR USB DEVICE NOT RECOGNIZED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-014A

Service Bulletin/Repair Instructions

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

NTB17-067A

Service Bulletin/Repair Instructions

2016-2017 MURANO; PHONE WILL NOT CONNECT WITH VEHICLE AND BLUETOOTH® AND PHONE BUTTONS ARE GRAYED OUT IN SETTINGS MENU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB19-071A

Service Bulletin/Repair Instructions

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB99-001e

Service Bulletin/Repair Instructions

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB19-042b

Service Bulletin/Repair Instructions

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB12-110d

Service Bulletin/Repair Instructions

POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB19-042a

Service Bulletin/Repair Instructions

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-029f

Service Bulletin/Repair Instructions

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle during the following conditions:  When making turns  On dry roads  At low speeds (under 40 MPH) And  The above vibration does not occur if the Electric Controlled Coupling is electrically disconnected. NOTE: In some cases, electrically disconnecting the Electric Controlled Coupling may not eliminate the vibration as described above. In these cases, further confirm the incident by removing the rear propeller shaft and retest. If the vibration does not occur with the rear propeller shaft removed, the incident is confirmed. IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. See ACTION on page 2.

NTB17-003a

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB20-011

Service Bulletin/Repair Instructions

2015-2020 MURANO; CARPET PULLED OUT FROM UNDER INNER KICKING PLATE IF YOU CONFIRM The carpet is pulling out from under the driver side front, passenger side front or the passenger side rear inner kicking plates (See Figure 1 for example). ACTION Add foam padding to the floor spacer plate near the affected area of the vehicle.  - See page 2 for Driver Side Front.  - See page 6 for Passenger Side Front.  - See page 9 for Passenger Side Rear.

NTB18-035b

Service Bulletin/Repair Instructions

2015-2020 MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB19-071

Service Bulletin/Repair Instructions

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on page 5. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”.

NTB14-012e

Service Bulletin/Repair Instructions

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB18-036b

Service Bulletin/Repair Instructions

2015-2017 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard previous versions of this bulletin.

NTB19-042

Service Bulletin/Repair Instructions

AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: - When contamination or foreign material adhere to the lane camera viewing window on the windshield - When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield - When the lane camera viewing window on the windshield is temporarily fogged up NOTE: - If DTCs are present in any of the following related systems: - Laser/Radar, - ICC/ADAS, or - Lane Camera, Refer to the related Electronic Service Manual (ESM) for diagnosis. - Refer to the following pages for further information.

NTB18-035a

Service Bulletin/Repair Instructions

2015-2019 MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB19-021

Service Bulletin/Repair Instructions

NISSAN; MIL ON WITH DTC P219A AND/OR P219B STORED This bulletin applies to Titan XD vehicles equipped with a VK56D gas engine only. SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.

NTB16-028b

Service Bulletin/Repair Instructions

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-009j

Service Bulletin/Repair Instructions

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSINGOR WRONG CARD INSTALLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-097g

Service Bulletin/Repair Instructions

ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

NTB15-073d

Service Bulletin/Repair Instructions

2015-2018 MURANO; AUTOMATIC BACK DOOR DOES NOT OPERATE AND RELATED DTCS This bulletin has been amended. See AMENDMENT HISTORY on page 27. Please discard previous versions of this bulletin.

NTB17-082b

Service Bulletin/Repair Instructions

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

NTB18-036a

Service Bulletin/Repair Instructions

2015-2017 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-077b

Service Bulletin/Repair Instructions

NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

NTB17-040b

Service Bulletin/Repair Instructions

REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended to add 2018-2019 Kicks. Please discard previous versions of this bulletin.

NTB13-077d

Service Bulletin/Repair Instructions

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT). This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

NTB15-009i

Service Bulletin/Repair Instructions

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. The tables on pages 6 - 9 have been revised. No other changes have been made. Please discard previous versions of this bulletin.

NTB18-035

Service Bulletin/Repair Instructions

MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM IF YOU CONFIRM The front passenger carpet of an applied vehicle has pulled out from under the dash side finisher (see example in Figure 1). ACTION Reposition and secure the front passenger carpet. - Apply ?hook & loop? fasteners to the back side of the carpet and foot well area.

NTB03-074m

Service Bulletin/Repair Instructions

FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.

NTB16-018c

Service Bulletin/Repair Instructions

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin does NOT apply to Titan equipped with Cummins V8 Diesel engine. This bulletin has been amended to add a NOTE in the Applied Vehicles. No other changes have been made. Please discard previous versions of this bulletin.

NTB15-009h

Service Bulletin/Repair Instructions

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. The tables on page 5 and 6 have been revised. No other changes have been made. Please discard previous versions of this bulletin.

NTB13-107b

Service Bulletin/Repair Instructions

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

NTB11-044c

Service Bulletin/Repair Instructions

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

NTB15-073c

Service Bulletin/Repair Instructions

2015-2018 MURANO; AUTOMATIC BACK DOOR DOES NOT OPERATE AND RELATED DTCS This bulletin has been amended. The Applied Vehicles section and Table A on page 10 have been revised, and additional steps were applied to pages 14 and 15. No other changes have been made. Please discard previous versions of this bulletin.

NTB15-009g

Service Bulletin/Repair Instructions

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. The Applied Vehicles section has been revised, and changes have been made to the table beginning on page 5. No other changes have been made. Please discard previous versions of this bulletin.

NTB17-040a

Service Bulletin/Repair Instructions

REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended to add 2018 Versa Sedan and 2018 Versa Note. No other changes have been made. Please discard previous versions of this bulletin.

NTB11-044b

Service Bulletin/Repair Instructions

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

NTB17-006b

Service Bulletin/Repair Instructions

2013 ? 2016 ALTIMA AND 2015 ? 2016 MURANO; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 18 and 21 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

NTB13-077c

Service Bulletin/Repair Instructions

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT). This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

NTB17-082a

Service Bulletin/Repair Instructions

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.

NTB17-067

Service Bulletin/Repair Instructions

2016-2017 MURANO; PHONE WILL NOT CONNECT WITH VEHICLE AND BLUETOOTH® AND PHONE BUTTONS ARE GRAYED OUT IN SETTINGS MENU IF YOU CONFIRM Or if the customer states their phone, approved for an APPLIED VEHICLE, will not connect with the vehicle. NOTE: - When the incident occurs, the ?Bluetooth? and ?Phone? buttons in the settings menu of the multi AV display are grayed out (not highlighted) and do not respond when pressed. - When pressing the ?Phone? button in the toolbar or on steering wheel, the message ?Please wait..? displays. - The incident may be intermittent. ACTION Update the Navigation system software using the SD card shown on page 2 and the SERVICE PROCEDURE beginning on page 3.

NTB17-006A

Service Bulletin/Repair Instructions

2013 ? 2016 ALTIMA AND 2015 ? 2016 MURANO; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

NTB15-009f

Service Bulletin/Repair Instructions

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. Changes have been made to the parts table on page 5 under 17.5MY Murano. No other changes were made. Please discard previous versions of this bulletin.

NTB15-001d

Service Bulletin/Repair Instructions

AV CONTROL UNIT REPLACEMENT This bulletin applies only to vehicles equipped with Navigation. This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.

NTB15-009e

Service Bulletin/Repair Instructions

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.

NTB17-040

Service Bulletin/Repair Instructions

REVISED WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles, some wheel alignment specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the Electronic Service Manual (ESM) have been revised. Updated ESMs will be distributed to the field as quickly as possible. Until the updated ESMs are made available, please use the corrected specifications listed in this bulletin.

NTB14-068b

Service Bulletin/Repair Instructions

POWER MOONROOF INITIALIZATION SERVICE INFORMATION This bulletin has been amended. The APPPLIED VEHICES section and step 3 on page 3 have been revised. No other changes have been made. Please discard all previous versions.

NTB17-006

Service Bulletin/Repair Instructions

2013 - 2016 ALTIMA AND 2015 - 2016 MURANO OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns have been completed. Follow the steps in this bulletin to determine if this OCS retrofit procedure is applicable to the vehicle you are working on. DETERMINE IF OCS RETROFIT APPLIES 1. Check Service COMM to confirm if OCS reprogramming campaign has been completed (R1609 / NTB16-052). Completed: - Write on the repair order the date it was completed and by which dealer. - Go to step 2. Not Completed: - Complete campaign R1609 / NTB16-052. - No further action needed. OCS retrofit does NOT apply.

NTB17-003

Service Bulletin/Repair Instructions

PATHFINDER, MURANO, AND ROGUE; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). NOTE: The fluid leak is not caused by the seal shown in Figure 1. ACTION 1. DO NOT REPLACE the transfer assembly. 2. Reseal the transfer assembly. - Refer to the Electronic Service Manual (ESM), section DLN ? Driveline, for transfer assembly removal, reseal, and installation information. - Refer to page 2 and 3 for additional information. CAUTION: Be careful not to damage the transfer assembly right side drive shaft seal when reinstalling the drive shaft.

NTB12-110c

Service Bulletin/Repair Instructions

POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.

NTB12-110b

Service Bulletin/Repair Instructions

POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other changes have been made Please discard previous versions of this bulletin.

NTB15-009d

Service Bulletin/Repair Instructions

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

NTB16-123

Service Bulletin/Repair Instructions

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.

NTB13-107a

Service Bulletin/Repair Instructions

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.

NTB16-116

Service Bulletin/Repair Instructions

NISSAN; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit. - Some vehicle features that can be affected by absent or incorrect ECM signals are: - Forward Emergency Braking (FEB) - Intelligent Cruise Control (ICC) - VDC/ABS/TCS

NTB16-093

Service Bulletin/Repair Instructions

NAVIGATION FREEZES, BLUETOOTH CALL VOLUME FLUCTUATES, BUTTON ILLUMINATION DIM, OR USB DEVICE NOT RECOGNIZED IF YOU CONFIRM A customer reports any of the following issues: For Maxima - - The Map screen freezes or goes blank while driving on a road that has more than eight lanes traveling in the same direction with a navigation route set. For Murano - - Bluetooth phone call volume fluctuates. - Button illumination is too dim. - iPhone not recognized when connected to USB port. AND - Step 6 on page 4 confirms this bulletin is applicable. See Software Version Check and Software Update Confirmation beginning on page 3 to confirm software version. ACTION Update the Navigation system software using the SD card shown on page 2 and the Service Procedure beginning on page 3.

NTB13-077b

Service Bulletin/Repair Instructions

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

NTB15-099B

Service Bulletin/Repair Instructions

SERVICE INFORMATION FOR DTCS C1A12 AND C1A16 THIS BULLETIN HAS BEEN AMENDED. THE APPLIED VEHICLES SECTION HAS BEEN REVISED, A PHOTO HAS BEEN ADDED TO PAGE 4, AND ICC/DISTANCE SENSOR LOCATION INFORMATION FOR MAXIMA AND ROGUE HAS BEEN ADJUSTED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN.

NTB13-097D

Service Bulletin/Repair Instructions

ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED. THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN.

NTB09-118D

Service Bulletin/Repair Instructions

INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY NTB15-077. NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN.

NTB15-077A

Service Bulletin/Repair Instructions

NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENTLY OR CONTINUOUSLY DOES NOT FUNCTION. ACTION CHECK THE BATTERY CONDITION WITH THE SIGNAL TECH-II “I-KEY BATTERY TEST”. IMPORTANT: CONFIRM THAT THE SIGNAL TECH-II HAS THE MOST RECENT UPDATE. UPDATE CAN BE PERFORMED THROUGH ASIST / SPECIALTY TOOLS / SIGNAL TECH-II.

NTB15-073B

Service Bulletin/Repair Instructions

2015-2016 Murano; Automatic back door does not operate and related DTCs

NTB15-039A

Service Bulletin/Repair Instructions

2015-2016 Murano; Side Door will not open or side door will not latch

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.