Vehicle report

2017 NISSAN NV2500

Service bulletins

44 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

NTB09-131C

Service Bulletin/Repair Instructions

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB10-066C

Service Bulletin/Repair Instructions

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027D

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

Service Bulletin/Repair Instructions

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081K

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028I

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-019H

Service Bulletin/Repair Instructions

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB08-097L

Service Bulletin/Repair Instructions

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-049

Service Bulletin/Repair Instructions

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect “Test with DCA” and “Replace” results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT:  CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000  CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/  DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/  DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

NTB23-053

Service Bulletin/Repair Instructions

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

NTB13-107F

Service Bulletin/Repair Instructions

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-003C

Service Bulletin/Repair Instructions

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB03-074Q

Service Bulletin/Repair Instructions

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-145B

Service Bulletin/Repair Instructions

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081J

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028H

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB08-097K

Service Bulletin/Repair Instructions

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-126C

Service Bulletin/Repair Instructions

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB22-099A

Service Bulletin/Repair Instructions

VIBRATION DURING LIGHT OR MODERATE THROTTLE INPUT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB22-101

Service Bulletin/Repair Instructions

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability.  If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer.  If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

NTB22-026

Service Bulletin/Repair Instructions

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately.  P0460 (FUEL LEV SEN SLOSH)  P0461 (FUEL LEVEL SENSOR)  P0462 (FUEL LEVL SEN/CIRC)  P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

NTB13-027C

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-097J

Service Bulletin/Repair Instructions

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-082E

Service Bulletin/Repair Instructions

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-045C

Service Bulletin/Repair Instructions

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB99-001F

Service Bulletin/Repair Instructions

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB20-009A

Service Bulletin/Repair Instructions

MIL ON WITH DTC P0174 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-124H

Service Bulletin/Repair Instructions

EXTENDED STORAGE SWITCH AND BCM TRANSIT MODE This bulletin is no longer active. Please discard previous versions of NTB10-124.

NTB16-018D

Service Bulletin/Repair Instructions

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

NTB17-014A

Service Bulletin/Repair Instructions

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

NTB99-001e

Service Bulletin/Repair Instructions

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB18-063a

Service Bulletin/Repair Instructions

2016-2018 TITAN/TITAN XD AND 2012-2018 NV1500/2500/3500; ANTENNA STANDARDIZATION This bulletin has been amended. See Amendment History on the last page. Discard all previous versions of this bulletin.

NTB13-097g

Service Bulletin/Repair Instructions

ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

NTB17-082b

Service Bulletin/Repair Instructions

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

NTB18-080

Service Bulletin/Repair Instructions

AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.

NTB18-063

Service Bulletin/Repair Instructions

2016-2018 TITAN/TITAN XD AND 2012-2018 NV1500/2500/3500; ANTENNA STANDARDIZATION SERVICE INFORMATION For the applied vehicles, the replacement antenna base and antenna mast styles have changed to a new style, shown in Figure 1. The old style has been discontinued. If for any reason the old style antenna base needs to be replaced, both the base and the mast must be replaced as a set with the new style shown in Figure 1. If the vehicle still has the old style antenna base, as shown in Figure 2, and only the mast is damaged, a replacement antenna mast can be ordered.

NTB03-074m

Service Bulletin/Repair Instructions

FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.

NTB16-018c

Service Bulletin/Repair Instructions

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin does NOT apply to Titan equipped with Cummins V8 Diesel engine. This bulletin has been amended to add a NOTE in the Applied Vehicles. No other changes have been made. Please discard previous versions of this bulletin.

NTB11-044c

Service Bulletin/Repair Instructions

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

PC606 2017

Service Bulletin/Repair Instructions

Fan Noise ECM Reprogram Dealer Inventory This bulletin applies to vehicles equipped with a V8 engine only. *****Dealer Announcement***** Nissan is conducting a quality action to update the Engine Control Module (ECM) software for the auxiliary cooling fan motor on 564 specific 2017 Nissan NV2500/NV3500 vehicles equipped with a V8 engine only. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. In the interest of customer satisfaction, Nissan requests dealers to update the ECM software on the affected vehicles prior to retail sale. *****What Dealers Should Do***** 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History ? Open Campaign I.D. PC606 - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy vehicles affected by this quality action. 3. The service department should submit the applicable warranty claim for the action(s) performed so it can be closed on Service Comm and release the vehicle. ***** Dealer Responsibility ***** It is the dealer?s responsibility to check Service Comm or DBS National Service History - Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. Nissan requests dealers to perform this repair on new vehicles in inventory prior to being retailed to help ensure customer satisfaction.

NTB17-105a

Service Bulletin/Repair Instructions

2017 NV; MIL ON WITH DTC P0527 STORED, AND/OR SLOW 1-2 UPSHIFT, AND/OR LOUD ENGINE FAN NOISE This bulletin applies to vehicles equipped with a V8 gasoline engine. This bulletin has been amended. The Title and If You Confirm section have been revised. No other changes have been made. Please discard previous versions of this bulletin.

NTB11-044b

Service Bulletin/Repair Instructions

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

NTB17-105

Service Bulletin/Repair Instructions

2017 NV; MIL ON WITH DTC P0527 STORED IF YOU CONFIRM The MIL is ON with DTC P0527 (Cooling Fan Speed Sensor) stored, NOTE: If this issue should occur, the customer may report slow 1-2 up-shift and/or louder than normal engine fan noise. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM.

NTB10-124g

Service Bulletin/Repair Instructions

EXTENDED STORAGE SWITCH AND BCM TRANSIT MODE This bulletin has been amended. Changes have been made throughout. Please discard previous version of this bulletin.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.