Vehicle report

2015 NISSAN PATHFINDER HYBRID

Service bulletins

62 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

ITB09-063C

Service Bulletin/Repair Instructions

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB09-131C

Service Bulletin/Repair Instructions

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB10-066C

Service Bulletin/Repair Instructions

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027D

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

Service Bulletin/Repair Instructions

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081K

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028I

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-019H

Service Bulletin/Repair Instructions

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB08-097L

Service Bulletin/Repair Instructions

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-049

Service Bulletin/Repair Instructions

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect “Test with DCA” and “Replace” results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT:  CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000  CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/  DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/  DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

NTB23-053

Service Bulletin/Repair Instructions

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

NTB13-107F

Service Bulletin/Repair Instructions

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-003C

Service Bulletin/Repair Instructions

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB03-074Q

Service Bulletin/Repair Instructions

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-145B

Service Bulletin/Repair Instructions

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081J

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028H

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB08-097K

Service Bulletin/Repair Instructions

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-126C

Service Bulletin/Repair Instructions

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-029I

Service Bulletin/Repair Instructions

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-029H

Service Bulletin/Repair Instructions

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-029G

Service Bulletin/Repair Instructions

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027C

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-097J

Service Bulletin/Repair Instructions

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-082E

Service Bulletin/Repair Instructions

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-045C

Service Bulletin/Repair Instructions

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB99-001F

Service Bulletin/Repair Instructions

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-077D

Service Bulletin/Repair Instructions

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-018D

Service Bulletin/Repair Instructions

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

NTB17-081A

Service Bulletin/Repair Instructions

THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-077C

Service Bulletin/Repair Instructions

NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-014A

Service Bulletin/Repair Instructions

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

NTB99-001e

Service Bulletin/Repair Instructions

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB12-110d

Service Bulletin/Repair Instructions

POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB10-029f

Service Bulletin/Repair Instructions

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle during the following conditions:  When making turns  On dry roads  At low speeds (under 40 MPH) And  The above vibration does not occur if the Electric Controlled Coupling is electrically disconnected. NOTE: In some cases, electrically disconnecting the Electric Controlled Coupling may not eliminate the vibration as described above. In these cases, further confirm the incident by removing the rear propeller shaft and retest. If the vibration does not occur with the rear propeller shaft removed, the incident is confirmed. IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. See ACTION on page 2.

NTB20-008

Service Bulletin/Repair Instructions

2013-2019 PATHFINDER; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat:  - Heating and cooling features do not operate And  - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit.

NTB14-012e

Service Bulletin/Repair Instructions

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-097g

Service Bulletin/Repair Instructions

ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

NTB17-082b

Service Bulletin/Repair Instructions

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

NTB18-080

Service Bulletin/Repair Instructions

AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.

NTB10-029e

Service Bulletin/Repair Instructions

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-077b

Service Bulletin/Repair Instructions

NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

NTB10-029d

Service Bulletin/Repair Instructions

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

NTB13-077d

Service Bulletin/Repair Instructions

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT). This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

NTB03-074m

Service Bulletin/Repair Instructions

FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.

NTB16-018c

Service Bulletin/Repair Instructions

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin does NOT apply to Titan equipped with Cummins V8 Diesel engine. This bulletin has been amended to add a NOTE in the Applied Vehicles. No other changes have been made. Please discard previous versions of this bulletin.

NTB13-107b

Service Bulletin/Repair Instructions

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

NTB11-044c

Service Bulletin/Repair Instructions

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

NTB11-044b

Service Bulletin/Repair Instructions

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

NTB17-064a

Service Bulletin/Repair Instructions

2013 ? 2017 ALTIMA AND PATHFINDER; SHIFT LOCK SOLENOID REMOVAL AND INSTALLATION This bulletin has been amended to change the PFP in the Claims Information. Please discard all previous versions of this bulletin.

NTB13-077c

Service Bulletin/Repair Instructions

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT). This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

NTB17-082a

Service Bulletin/Repair Instructions

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.

NTB17-025b

Service Bulletin/Repair Instructions

2013 ? 2016 PATHFINDER OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

NTB17-081

Service Bulletin/Repair Instructions

THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED IF YOU CONFIRM Intermittently, the theft alarm triggers (horn sounds and lights flash) when one of the following occur: - Using the lock, unlock, or trunk open function on the Intelligent Key - Pushing a handle request switch (door or trunk) - Opening a door or the trunk with the vehicle unlocked and CONSULT-III plus (C-III plus) shows the last item to trigger the theft alarm is BATTERY. - Refer to Check Last Item to Trigger Theft Alarm on the next page. ACTION Replace the Body Control Module (BCM). - Refer to the Electronic Service Manual, section BCS-Body Control Systems, for replacement information. - Use the new BCM listed in the PARTS INFORMATION section.

NTB17-064

Service Bulletin/Repair Instructions

2013 ? 2017 ALTIMA AND PATHFINDER; SHIFT LOCK SOLENOID REMOVAL AND INSTALLATION SERVICE INFORMATION If an Applied Vehicle needs the shift lock solenoid replaced for any reason, use the Service Procedure in this bulletin.

NTB17-025

Service Bulletin/Repair Instructions

2014 - 2016 PATHFINDER OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns have been completed. Follow the steps in this bulletin to determine if this OCS retrofit procedure is applicable to the vehicle you are working on.

NTB12-110c

Service Bulletin/Repair Instructions

POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.

NTB12-110b

Service Bulletin/Repair Instructions

POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other changes have been made Please discard previous versions of this bulletin.

NTB13-077b

Service Bulletin/Repair Instructions

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

NTB13-097D

Service Bulletin/Repair Instructions

ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED. THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN.

NTB09-118D

Service Bulletin/Repair Instructions

INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY NTB15-077. NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN.

NTB15-077A

Service Bulletin/Repair Instructions

NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENTLY OR CONTINUOUSLY DOES NOT FUNCTION. ACTION CHECK THE BATTERY CONDITION WITH THE SIGNAL TECH-II “I-KEY BATTERY TEST”. IMPORTANT: CONFIRM THAT THE SIGNAL TECH-II HAS THE MOST RECENT UPDATE. UPDATE CAN BE PERFORMED THROUGH ASIST / SPECIALTY TOOLS / SIGNAL TECH-II.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.