BS5578E
Service Bulletin/Repair Instructions
The rear door operator is missing one bolt and washer.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
BS5578E
The rear door operator is missing one bolt and washer.
FT5567
Battery Unbalanced Light Logic with AGM Battery.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.