Vehicle report

2020 PETERBILT 320

Service bulletins

23 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

32-025

Service Bulletin/Repair Instructions

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

7-700

Warranty Program/Extension

7/700 Service Agreement - Letter Only.

45-064

Service Bulletin/Repair Instructions

Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

13-060

Service Bulletin/Repair Instructions

The service information for Bendix Air Dryer maintenance is being updated to include new procedures.

51-013

Service Bulletin/Repair Instructions

Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation.

43-071

Service Bulletin/Repair Instructions

Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.

02-160

Service Bulletin/Repair Instructions

Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.

13-055

Service Bulletin/Repair Instructions

Fix as Fail: Peterbilt has introduced an improved mounting bracket for low mount air tanks for vehicles built between January 01, 2017 and July 06, 2020. Torsional vibration may stress the currently-installed brackets and cause them to fail near the bottom of the frame rail.

14-027

Service Bulletin/Repair Instructions

Information only: In 2020, Peterbilt and Kenworth began using the same M10, M12, M16, and M20 frame fasteners on all vehicles. Torque specifications for these fasteners are different from previous fasteners.

13-054

Service Bulletin/Repair Instructions

Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking

43-067

Service Bulletin/Repair Instructions

Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.

32-015

Service Bulletin/Repair Instructions

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

11-001

Service Bulletin/Repair Instructions

Information only: Hendrickson Softek front axle maintenance intervals and requirements.

20PBB

Service Bulletin/Repair Instructions

Safety Recall: Peterbilt has decided that certain Model 320 and 520 trucks built between 2/20/2015 and 7/16/2019 may have been built without a quick release valve. The absence of this valve could affect rear brake timing on certain vehicles equipped with a tri-drive or liftable tag axle and Dual Seated or Right Hand Stand-Up steering configurations. Resolutoin is to inspect for a quick release valve installed, and if there is not one, to install a quick release valve.

32-016

Service Bulletin/Repair Instructions

Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

03-071

Service Bulletin/Repair Instructions

Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.

02-151

Service Bulletin/Repair Instructions

Fix as Fail: Peterbilt has initiated an improvement to the Model 320/520 power window module. A vapor barrier will be installed over the module to prevent moisture.

02-153

Service Bulletin/Repair Instructions

Information only: Some model 320 and 520 vehicles built before 3/11/2019 may experience loss or loosening of doghouse insulation. Reference the procedure in the attachment section to properly remove and replace the insulation.

01-075

Service Bulletin/Repair Instructions

Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.

TIB43-062

Service Bulletin/Repair Instructions

Information Only – This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).

42-056

Service Bulletin/Repair Instructions

Fix-As-Fail -“ Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.

42-058

Service Bulletin/Repair Instructions

Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.

34-066

Service Bulletin/Repair Instructions

Information Only - Quick Reference Guide for Electric harness damage repairs.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2020 Peterbilt 320 Service Bulletins: 23 bulletins | CarFathom