E324
Service Bulletin/Repair Instructions
The campaign expiration date has been changed to 03/01/2027.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
E324
The campaign expiration date has been changed to 03/01/2027.
32-025
Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.
02-194
Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit. A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.
14-043
Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents the rub.
13-060
The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
43-071
Fix-As-Fail â Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.
E271
An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues.
02-160
Information Only â Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-158
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles.
13-054
Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
43-067
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (âSOCâ) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.
32-015
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
11-001
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
18PBB
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
20 PBC
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
43-066
DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover by adding bottom tank washers.
32-016
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
34-085
Information Only â Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
03-071
Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
01-075
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
13-044
Non Safety Campaign: Certain Model 367, 389, and 567 vehicles manufactured between October 12, 2015 and November 24, 2015 with Meritor MFS-20 or MFS-23 steer axles, disc brakes, and deep inset wheels, may experience reduced braking capability if the tie rod end attachment nut interferes with the disc brake caliper.
TIB43-062
Information Only â This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
42-056
Fix-As-Fail -ÃÂ Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.
42-058
Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
03-070
Fix as Fail: Vehicles built 11/30/15 to 7/18/16 may display an error message in the Service Advised display after updating CECU software.
34-066
Information Only - Quick Reference Guide for Electric harness damage repairs.
34-077
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
13-049
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
03-064
Information - Recommended Practices for Updating ESA Software
26-031
Non-Safety Campaign - Chassis with Eaton Manual or Ultrashift transmissions may experience loosening of the bellhousing bolts.
7-17
Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.
10161
FIX-AS-NEEDED - SMARTNAV SOFTWARE UPDATE IS AVAILABLE FOR IMPROVEMENTS TO IN-CALL AUDIO, RADIO SETTINGS AND WHEEL SEEK FUNCTIONALITY.
FRN215-3Custltr
Sample Customer Letter - 215-3 Sleeper Heater Core O-Ring Leaking
16-16
FIX-AS-FAIL: UPDATED PROCEDURE FOR MODELS WITH ENGINE-OVERSPEED WARNING BROUGHT TO DEALERSHIP.
FRN3161
NON-SAFETY CAMPAIGN - THIS BULLETIN PROVIDES INSTRUCTIONS TO ACTIVATE DRIVER REWARD DISPLAY FUNCTIONS.
TT-7491EN
ALLISON TRANSMISSION (PETERBILT): DUE TO WINDSHIELD WIPER LINKAGE OR UNSECURED TRANSMISSION CONTROL MODULE (TCM), THE TRANSMISSION HARNESS IS DAMAGED AND DIAGNOSTIC TROUBLE CODES (DTC) MAY BE DUE TO RAINY OR WET WEATHER CONDITIONS AND IS INTERMITTENT. MODEL 365, 367, 384. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.