Vehicle report

2014 PETERBILT 384

Service bulletins

23 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

32-025

Service Bulletin/Repair Instructions

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

13-060

Service Bulletin/Repair Instructions

The service information for Bendix Air Dryer maintenance is being updated to include new procedures.

02-160

Service Bulletin/Repair Instructions

Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.

02-158

Service Bulletin/Repair Instructions

Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles.

43-067

Service Bulletin/Repair Instructions

Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.

32-015

Service Bulletin/Repair Instructions

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

11-001

Service Bulletin/Repair Instructions

Information only: Hendrickson Softek front axle maintenance intervals and requirements.

18PBB

Service Bulletin/Repair Instructions

Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.

20 PBC

Service Bulletin/Repair Instructions

Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.

32-016

Service Bulletin/Repair Instructions

Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

34-085

Service Bulletin/Repair Instructions

Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.

03-071

Service Bulletin/Repair Instructions

Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.

01-075

Service Bulletin/Repair Instructions

Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.

16-041

Service Bulletin/Repair Instructions

Non Safety Campaign: Peterbilt has determined that certain Model 365, 384, 386, 388, 389, 3895, 587 and 579 vehicles built between March 27, 2012 and January 20, 2019 with Flex Air suspension in a 6x2 configuration have U-bolts that may fail prematurely.

TIB43-062

Service Bulletin/Repair Instructions

Information Only – This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).

42-058

Service Bulletin/Repair Instructions

Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.

34-066

Service Bulletin/Repair Instructions

Information Only - Quick Reference Guide for Electric harness damage repairs.

34-077

Service Bulletin/Repair Instructions

Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.

13-049

Service Bulletin/Repair Instructions

Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.

03-064

Service Bulletin/Repair Instructions

Information - Recommended Practices for Updating ESA Software

7-17

Service Bulletin/Repair Instructions

Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.

RN-714-1

Service Bulletin/Repair Instructions

PETERBILT: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN TRUCKS, AT TIME OF ASSEMBLY, MAY NOT HAVE A PROPERLY SEATED UPPER REVERSE IDLER FEED TUBE (OIL SUPPLY LINE), RESULTING IN BEARINGS HAVING REDUCED OIL PRESSURE. *PE

SB-E-097

Service Bulletin/Repair Instructions

PETERBILT: THE MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES DUE TO AN ENGINE CONTROL UNIT (ECU) SOFTWARE ISSUE, REAR NOX SENSOR, OPERATING CORRECTLY. *PE

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2014 Peterbilt 384 Service Bulletins: 23 bulletins | CarFathom