Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
P001
Service Bulletin/Repair Instructions
KW: The chassis list has been updated to include 1 chassis. The total chassis count is now 53. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 8 chassis. The total chassis count is now 130. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.
P002
Service Bulletin/Repair Instructions
KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.
P003
Service Bulletin/Repair Instructions
KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 1 chassis. The total chassis count is now 10. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.
43-089
Service Bulletin/Repair Instructions
This optional software update is expected to be available after 08/28/2026.
01-093
Service Bulletin/Repair Instructions
KW: On certain T680 BEV chassis, installing an updated A/C suction line between the A/C compressor and thermostatic expansion valve (TXV) will help maintain optimal performance and protect the evaporator core tubing and TXV seals. PB: On certain Model 579 BEV chassis, installing an updated A/C suction line between the A/C compressor and thermostatic expansion valve (TXV) will help maintain optimal performance and protect the evaporator core tubing and TXV seals.
24KWC/24PBC
Service Bulletin/Repair Instructions
Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure
24KWL/PBL
Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated.
43-088
Service Bulletin/Repair Instructions
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.
46-029
Service Bulletin/Repair Instructions
When DAVIE version 26.21.2 is used to update the VECU3 to software version 3.4.46.0, the VECU3 5071 component group may display as --- after programming.
14-037
Service Campaign
An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12 transmission, featuring a more durable design for enhanced long-term performance.
46-020
Service Bulletin/Repair Instructions
Certain unaffected chassis have been removed from the chassis population.
41-029
Service Bulletin/Repair Instructions
Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings.
T024
Service Bulletin/Repair Instructions
KW & PB: New software is available for download. The DAVIE4 cache must be cleared before attempting to reprogram a chassis that is experiencing problems to ensure the latest version of software is installed. Follow all steps in the attached procedures before submitting a TCS case.
46-027
Service Bulletin/Repair Instructions
The currently published HD BEV Chassis with PACCAR EPowertrain Service (Built After 1/14/2026) de-energizing Procedures on ServiceNet cannot be utilized for certain pre-production Battery Electric Vehicle (BEV) chassis.
T-024
Service Bulletin/Repair Instructions
The repair procedure has been updated to include diagnostic steps.
27-012
Service Bulletin/Repair Instructions
The attachment for Eaton bulletin TAIB-1015 has been updated to the latest version to improve process flow.
43-080
Service Bulletin/Repair Instructions
KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions.
R2601
Service Bulletin/Repair Instructions
Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation.
99-051
Emissions
There is an update to the CARB Base Emissions Warranty Limits table and Manufacturer’s Warranty Coverage section in certain Engine Model Year (EMY) 2025 MX-11 and MX-13 Operator’s Manuals.
02-177
Service Bulletin/Repair Instructions
Troubleshooting procedures for 2.1m cab power windows are now available.
43-087
Service Bulletin/Repair Instructions
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.
41-024
Service Bulletin/Repair Instructions
Procedures have been updated to include additional truck models in the service intervals table.
E338
Service Campaign
Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications.
45-070
Service Bulletin/Repair Instructions
The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
14-034
Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
36-010
Service Campaign
Bendix Fusion Camera Parameter Correction - (KW) Certain Kenworth T680 chassis may have certain software parameters out of specification. Certain out of specification parameters may result in customer dissatisfaction. (PB) Certain Peterbilt Model 579 chassis may have certain software parameters out of specification. Certain out of specification parameters may result in customer dissatisfaction.
E326
Emissions
EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines.
01-090
Service Bulletin/Repair Instructions
Bulletin Update 03/02/2026 - A Meritor OnTrac case submission is required prior to repairs being completed. Failure to do so may result in warranty claim denial. See the procedure section for more details.
24KWF/PBF
Service Bulletin/Repair Instructions
Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
37-004
Service Campaign
PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a Vehicle Electronic Control Unit (VECU3) software update.
43-083
Service Bulletin/Repair Instructions
Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat. Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat.
14-036
Other
One-Piece Aluminum Crossmember Repair - Repair procedures are available to support the replacement of intermediate or midship one-piece aluminum crossmembers.
46-024
Service Bulletin/Repair Instructions
CARB Label Procedure Update The repair procedure removes the aftermarket change request, adds GHG label inspection, and directs dealers to open a TCS365 case to order new labels. Warranty codes for inspection and label replacement have been updated. Certain Battery Electric Vehicles that are subject to California Air Resources Board (CARB) regulations have GHG labels that are missing the CARB Enhanced EV and FCEV Statement.
25PACF
Service Bulletin/Repair Instructions
Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.
46-019
Service Bulletin/Repair Instructions
Repair procedures and warranty information for model 520EV are now available. Certain Peterbilt 579EV and 520EV chassis have the First Responder Guide (FRG) label incorrectly showing the cut loop on the wrong side and are missing the Low Voltage Battery Disconnect Switch and Do Not Jump Start labels. These labels are now available for installation.
R2405
Service Bulletin/Repair Instructions
All parts necessary to complete Phase 2 of this bulletin are now available. This retrofit provides certain chassis equipped with Cummins X15N (Natural Gas) engines with production level parts to replace preproduction parts installed at the time of manufacture.
CE033
Warranty Program/Extension
32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.
E323
Service Bulletin/Repair Instructions
A required spacer tool set is now available to streamline the injector replacement process. The spacer tool set allows certain fuel system components to be loosened instead of removed to provide access to the injectors. See Bulletin 98-031 for details. Tools are not reimbursable through this Bulletin.
R2306 - PB
Service Bulletin/Repair Instructions
All EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Information label ordering and installation instructions. This label is required for all chassis involved in R2306. Included additional reference to Cummins bulletin C7014 in the procedure section for ordering emissions labels.
E318
Service Bulletin/Repair Instructions
Newly designed fuel injectors are available for EPA2021 compliant PACCAR MX-series engines to optimize engine performance. Injectors must be replaced as a full set (6 injectors) and associated software must be updated at the same time.
98-030
Service Bulletin/Repair Instructions
5/29/2025: A new Ethernet Multiplexed Architecture (EMUX) Service Tool Kit service manual (SM034-022) has been released to provide general use information. The new EMUX Service Tool Kit improves cab & chassis electrical troubleshooting efficiency, while reducing risk of component damage. 4/29/2025: The Ethernet Multiplexed Architecture (EMUX) Service Tool Kit and individual kit components are now available to order. Dealers that have received their first kit may order an additional kit. The EMUX Service Tool Kit Part number has been updated to match OEM drawings (P74-1045-001). Individual kit component part numbers can be found in the Reference Bill of Materials sheet. The new EMUX Service Tool Kit improves cab & chassis electrical troubleshooting efficiency, while reducing risk of component damage. Information Only New diagnostic tool is required to support PACCAR Ethernet Multiplexed Architecture (EMUX). The EMUX Service Tool Kit will help improve cab & chassis electrical troubleshooting efficiency, while reducing the risk of component damage.
25PBC
Service Bulletin/Repair Instructions
Certain Peterbilt Battery Electric Vehicle (BEV) chassis equipped with certain Accelera High Voltage Interlock Loop(HVIL) circuit configurations may experience a sudden loss of high voltage power with unintended opening of electrical contractors, which may occur without warning. This can result in a loss of propulsion and may increase the risk of a crash. Software version verification, along with the installation of an upgraded circuit overlay harness kit, is required to address this issue.
46-016
Service Campaign
4/29/2025: Campaign A software update is available for 520EV and 579EV Battery Electric Vehicles. This software update corrects or improves certain functions. Software update procedures have been revised. Campaign start date is 12/05/2024. Campaign A software update is available for 520EV and 579EV Battery Electric Vehicles. This software update corrects or improves certain functions. Campaign start date is 12/05/2024.
R2405 - PB
Service Bulletin/Repair Instructions
Due to parts availability issues, this bulletin will be divided into 2 phases. Phase 1 will enable these chassis to be brought into emissions compliancebefore 06/30/2025 to avoid fi nes and penalties. Phase 2 will include all parts that are not currently available but are necessary to bring chassis up toproduction level. This bulletin will be updated once all Phase 2 parts become available . The emissions exemption for all chassis involved in this retrofi t expires on 06/30/2025. After that date, all chassis that have not received this Retrofi t willbe out of compliance with emissions regulations and illegal to operate . NOTE If emissions exemptions are allowed to expire, vehicle owners could receive civil fines per regulation 40 CFR 19.4 up to $5,911 per engine. In addition, owners may be required to discontinue operation of the vehicle until the retrofit is completed. Campaign start date: 04/18/25
E327
Emissions
Vehicles equipped with PACCAR MX engines with Engine Software Version NA202 or NA206 may display a dash STOP lamp incorrectly. PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors) to prevent incorrect STOP lamp display.
11014768 20250304 E327 20250227 E327 Emissions PETERBILT 567 2025 ENGINE Vehicles equipped with PACCAR MX engines with Engine Software Version NA202 or NA206 may display a dash STOP lamp incorrectly. PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors) to prevent incorrect STOP lamp display.
E322 - PB
Service Bulletin/Repair Instructions
Campaign An MX-13 CARB Software update is available to improve reliability and uptime. The software must be updated to NA-110C before releasing any chassis to the final customer. Certain Vehicle Model Year 2025 567, 579, and 589 chassis equipped with Engine Model Year (EMY) 2024 CARB MX-13 engines and NA-100C software may experience a Malfunction Indicator Lamp (MIL) due to a software issue. Without this update, a derate may occur. Campaign start date is 01/15/2025.
24PBL
Service Bulletin/Repair Instructions
Safety Recall Updated software and procedures are now available. Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Electric Vehicles (BEV) and EC80 ABS ECU part numbers are not yet available. This bulletin will be updated when software update procedures are available for these chassis. Safety Recall publish date: 1/10/25
46-011
Service Bulletin/Repair Instructions
Some 579EV and 520EV BEV trucks may have loose or improperly torqued ESS gland nuts. This may cause an intermittent warning light on the dash display.
E319
Service Campaign
Emissions Campaign Engine Model Year 2024 may not be displayed correctly on the PACCAR MX Engine Label. New and improved PACCAR MX Engine Labels are now available to be installed. Campaign start date is 11/26/2024
24PBH
Service Bulletin/Repair Instructions
Safety Recall Reference Cummins Safety Recall C7083 Cummins alerted Peterbilt to a defect which relates to motor vehicle safety that may affect certain Cummins X15 engines. Refer to Cummins Safety Recall C7083 for repair information.
E322
Service Campaign
E322 - EMY2024 CARB MX Software Update - INTERIM Campaign – Interim Notification Certain model year 2025 567, 579 and 589 chassis equipped with EMY2024 CARB MX-13 engines and NA-100C software may experience a Malfunction Indicator Lamp (MIL) due to a software issue. If ignored, a derate may occur. This bulletin will be updated once the software is available.
E290
Service Bulletin/Repair Instructions
FIX-AS-FAIL Updated to include EPA2024 compliant engines. Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E290 procedures – always use the most current document from the link in the bulletin.
46-001 HVAC Update
Other
BEV Phase 2 tools have been added to the BEV required tools lists.
24KWGD/24PBGD
Service Bulletin/Repair Instructions
This bulletin contains secondary inspection procedures and part replacement procedures for tie-rods identified as SUSPECT under 24PBGB ONLY. Certain chassis that have completed 24PBGB inspection with “GOOD” results but have not filed warranty claims to close out the campaign in SIR will need to file a claim and close out 24PBGD. Secondary inspection and replacement procedures are now available through this bulletin for parts found to be SUSPECT in the 24PBGB Safety Recall. Customers will be advised NOT TO DRIVE TRUCKS until this remedy is completed.
24PBF
Service Bulletin/Repair Instructions
SAFETY RECALL Repair parts and procedures are now available. Certain Peterbilt vehicles from Model Year 2025 may contain steering gear(s) with sector shaft gear teeth that may prematurely wear, crack, or fracture and interfere with the steering gear mechanism. This may lead to steering gear binding, which may increase the risk of a crash.
24PBGD
Service Bulletin/Repair Instructions
This bulletin contains secondary inspection procedures and part replacement procedures for tie-rods identified as SUSPECT under 24PBGB ONLY. Certain chassis that have completed 24PBGB inspection with “GOOD” results but have not filed warranty claims to close out the campaign in SIR will need to file a claim and close out 24PBGD. Secondary inspection and replacement procedures are now available through this bulletin for parts found to be SUSPECT in the 24PBGB Safety Recall. Customers will be advised NOT TO DRIVE TRUCKS until this remedy is completed.
24KWGB/24PBGB
Service Bulletin/Repair Instructions
Safety Recall Certain model year 2025 Peterbilt 220, 536, 537, 548, 567, 579, and 589 chassis may have a tie-rod with a ball stud that does not meet hardness specification. The ball stud may fracture, leading to a loss of steering and reduced vehicle control, increasing the risk of a crash. Customers will be advised NOT TO DRIVE TRUCKS until the remedy is completed.
36-191
Service Bulletin/Repair Instructions
Information Only Vehicles equipped with Digital Vision System (DVS) Mirror Mounted Cameras, that do not have optional left-hand or right-hand blind spotters, may set false Diagnostic Trouble Codes (DTC) 522490-9 or 522491-9. These DTCs can be ignored if corresponding blind spotter is not equipped. The next Digital Vision System Mirrors (DVS-M) software update will correct these false DTCs.
E307
Service Bulletin/Repair Instructions
CARB Emission s Manufacturer Warranty term and/or kilometers conversion displayed in certain EMY 2022-2023 PX-7 or PX-9 OperatorâÂÂs Manuals are incorrect.
15-031
Service Bulletin/Repair Instructions
This Bulletin contains parts ordering and replacement procedures for Steering Gears identified as SUSPECT under 24PBC ONLY. Steering Gears repaired under this bulletin MUST be entered into the Serial Number Tracking Form for 24PBC.