Vehicle report

2024 PETERBILT 589

Service bulletins

25 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

P002

Service Bulletin/Repair Instructions

KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.

43-089

Service Bulletin/Repair Instructions

This optional software update is expected to be available after 08/28/2026.

24KWL/PBL

Service Bulletin/Repair Instructions

The verbiage in the Introduction section has been updated.

P001

Service Bulletin/Repair Instructions

Chassis list has been updated to include 10 chassis. The total chassis count is now 101.

31-002

Service Bulletin/Repair Instructions

An installation guide is now available for temporary solar battery maintainers used on vehicles in dealer inventory. Using solar battery maintainers according to the attached guide can reduce instances of dead or undercharged batteries in stock vehicles at dealerships. Use of solar maintainers is considered a best practice for battery maintenance.

43-080

Service Bulletin/Repair Instructions

KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions.

02-177

Service Bulletin/Repair Instructions

Troubleshooting procedures for 2.1m cab power windows are now available.

43-087

Service Bulletin/Repair Instructions

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

41-024

Service Bulletin/Repair Instructions

Procedures have been updated to include additional truck models in the service intervals table.

45-070

Service Bulletin/Repair Instructions

The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

14-034

Service Bulletin/Repair Instructions

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

E326

Emissions

EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines.

37-004

Service Campaign

PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a Vehicle Electronic Control Unit (VECU3) software update.

43-083

Service Bulletin/Repair Instructions

Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat. Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat.

14-036

Other

One-Piece Aluminum Crossmember Repair - Repair procedures are available to support the replacement of intermediate or midship one-piece aluminum crossmembers.

25PACF

Service Bulletin/Repair Instructions

Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.

25PBE

Service Campaign

Parts and repair procedures are now available. Certain chassis may have a rear suspension tracking rod that interferes with the left rear brake valve components during full suspension travel. This interference could cause a loss of the rear service brake or ABS modulation for one rear axle wheel end, increasing the risk of a crash.

R2306 - PB

Service Bulletin/Repair Instructions

All EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Information label ordering and installation instructions. This label is required for all chassis involved in R2306. Included additional reference to Cummins bulletin C7014 in the procedure section for ordering emissions labels.

43-080 PB

Service Campaign

As of 03/25/2025, this campaign has resumed. Software updates are now available to complete this campaign.

24PBL

Service Bulletin/Repair Instructions

Safety Recall Updated software and procedures are now available. Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Electric Vehicles (BEV) and EC80 ABS ECU part numbers are not yet available. This bulletin will be updated when software update procedures are available for these chassis. Safety Recall publish date: 1/10/25

32-025

Service Bulletin/Repair Instructions

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

E290

Service Bulletin/Repair Instructions

FIX-AS-FAIL Updated to include EPA2024 compliant engines. Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E290 procedures – always use the most current document from the link in the bulletin.

27-010

Service Bulletin/Repair Instructions

Fix As Fail Approximately 150 chassis built with an Allison 6th Gen 4500 series 6-speed transmission were assembled with the incorrect transmission harness. A procedure to re-pin transmission harness has been developed. Fix-as-Fail start date is 09/18/2024.

24PBE

Service Bulletin/Repair Instructions

INTERIM Safety Recall Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

15-031

Service Bulletin/Repair Instructions

This Bulletin contains parts ordering and replacement procedures for Steering Gears identified as SUSPECT under 24PBC ONLY. Steering Gears repaired under this bulletin MUST be entered into the Serial Number Tracking Form for 24PBC.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2024 Peterbilt 589 Service Bulletins: 25 bulletins | CarFathom