PB_572.4
Other
Introduction of tri-crimp, Spiralock™ chassis/aerial hardware.
Vehicle report
2001 PIERCE ARROW
Service bulletins
17 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PB_750
Service Bulletin/Repair Instructions
To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.
SB_747
Service Bulletin/Repair Instructions
IMMI, the creator and supplier for Rolltek and other Supplemental Restraint System (SRS) products, is implementing design changes due to obsolescence of select parts. Most recently, the AB8 Front Impact Protection (FIP) sensors are no longer available and cannot be ordered. If you believe there is an issue with the AB8 FIP sensor, please contact customer service for technical support. We now require all active and inactive diagnostic codes be included when starting a Technical Incident for an SRS issue. Having the codes at the start of the incident ticket process will provide efficient troubleshooting and increase the accuracy of the suggested corrective actions.
SB_732
Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to validate Command Zone device software versions in Pierce custom chassis apparatus.
SB_733
Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded via the CZ Webpages application. This procedure is applicable to apparatus equipped with either CL-711 or CL-714 series Displays.
SB_734
Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded onto a USB stick. This procedure is applicable only to apparatus with a CL-714 series Display, with Telematics Control Unit software version 6.0.X or greater, and with a ‘Tech Module’ port installed.
SB_735
Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to apply an Over-The-Air Programming (OTAP) software update to applicable Command Zone devices installed in Pierce custom chassis apparatus with a CL-714 series Display and with Telematics Control Unit version 7.0.3 or greater.
SB_736
Service Bulletin/Repair Instructions
This bulletin provides additional information regarding the Command Zone Telematics Control Unit (TCU), its functions, device locations in custom chassis apparatus, how ClearSky Intelligence subscribers can request the latest available TCU software version (7.4.2), and why TCU software should be updated.
SB_446_4
Service Bulletin/Repair Instructions
The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1.
SB_714
Service Bulletin/Repair Instructions
Secondary lock-tab washers are commonly used in applications where parts are subjected to rotational forces. It is crucial for safe operation of the apparatus that these retainers remain in place.
PB_725
Other
As a product improvement, Pierce is now offering an exclusive HosemateTM Safety Swivel. These flanges will be bolt-on and retrofitted to any Akron/Elkhart four-bolt flanged valves using the same bolts and gaskets found on the standard swivel and plug. We also offer the Trident Hosemate in the flange sizes for the F1, F3, and F5 lengths. This new safety swivel allows the end user to avoid twists in hose lines as they are charged.
SB_709.1
Service Bulletin/Repair Instructions
This bulletin will provide proper installation instructions and torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Fire Apparatus.
SB_446.3
Service Bulletin/Repair Instructions
The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1.
SB_651_1
Service Bulletin/Repair Instructions
This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
SB_474_1
Service Bulletin/Repair Instructions
Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
WB_706
Warranty Program/Extension
All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 201·70. The light will be returned to the purchaser prepaid.
SB_446.1
Service Bulletin/Repair Instructions
The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2 Husky 3 foam pump in place of the GEN 1.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.