Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
WB_706.1
All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipment Services option) without charge.
SB_792
Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
PB_774
The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.
SB_790
To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.
SB_787
This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a “wet” condition before installation, after installation, or on replacement filter assemblies.
PB_752
Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.
SB_768
This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.
SB_498.6
TCU Module software patch was created to prevent and resolve the following failure modes: • Prognostics Not Resetting or not Staying Reset after a battery cycle. • Cannot Access PierceCZ.com (HTTP ERROR 500) The procedure below outlines what part/s are needed to resolve the issue.
PB_572.4
Introduction of tri-crimp, Spiralock™ chassis/aerial hardware.
PB_750
To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.
SB_746
Single axle tillers can be retrofitted to have a 91° jackknife angle, an improvement from the previous jackknife angle of 88°. New tillers are configured with this change as per Sales Bulletin PSB1063.
SB_747
IMMI, the creator and supplier for Rolltek and other Supplemental Restraint System (SRS) products, is implementing design changes due to obsolescence of select parts. Most recently, the AB8 Front Impact Protection (FIP) sensors are no longer available and cannot be ordered. If you believe there is an issue with the AB8 FIP sensor, please contact customer service for technical support. We now require all active and inactive diagnostic codes be included when starting a Technical Incident for an SRS issue. Having the codes at the start of the incident ticket process will provide efficient troubleshooting and increase the accuracy of the suggested corrective actions.
SB_732
This bulletin provides a procedure by which to validate Command Zone device software versions in Pierce custom chassis apparatus.
SB_733
This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded via the CZ Webpages application. This procedure is applicable to apparatus equipped with either CL-711 or CL-714 series Displays.
SB_734
This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded onto a USB stick. This procedure is applicable only to apparatus with a CL-714 series Display, with Telematics Control Unit software version 6.0.X or greater, and with a ‘Tech Module’ port installed.
SB_735
This bulletin provides a procedure by which to apply an Over-The-Air Programming (OTAP) software update to applicable Command Zone devices installed in Pierce custom chassis apparatus with a CL-714 series Display and with Telematics Control Unit version 7.0.3 or greater.
SB_736
This bulletin provides additional information regarding the Command Zone Telematics Control Unit (TCU), its functions, device locations in custom chassis apparatus, how ClearSky Intelligence subscribers can request the latest available TCU software version (7.4.2), and why TCU software should be updated.
PB_572.3
Introduction of tri-crimp, Spiralock™ chassis/aerial hardware.
SB_446_4
The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1.
SB_714
Secondary lock-tab washers are commonly used in applications where parts are subjected to rotational forces. It is crucial for safe operation of the apparatus that these retainers remain in place.
PB_725
As a product improvement, Pierce is now offering an exclusive HosemateTM Safety Swivel. These flanges will be bolt-on and retrofitted to any Akron/Elkhart four-bolt flanged valves using the same bolts and gaskets found on the standard swivel and plug. We also offer the Trident Hosemate in the flange sizes for the F1, F3, and F5 lengths. This new safety swivel allows the end user to avoid twists in hose lines as they are charged.
SB_709.1
This bulletin will provide proper installation instructions and torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Fire Apparatus.
SB_446.3
The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1.
SB_651_1
This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
SB_474_1
Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
WB_706
All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 201·70. The light will be returned to the purchaser prepaid.
Dealer Letter -
Recall - Notice: 14V-660-Tak-4 Lower Control Arm Vehicle Safety Recall dealer nofication-Important. Pierce Manugacturing has determined that a defect which relates to motor vehicle safety exists in certain Impel, Quantum, Velocity, and Arrow XT custom fire apparatus models manufactured between 2009 and 2013 equipped with TAK-4 indekpendent susfpensions.
SB-74B178
PIERCE MFGR: A CHANGE IN THE MANUFACTURING PROCESS OF CERTAIN CAB DOOR LATCHES MAY HAVE AFFECTED PROPER PERFORMANCE OF THE LATCHING MECHANISM. MODEL YEARS UNKNOWN. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.