SLG-11.13.2024
Other
This Slingshot help center article provides information regarding changing the oil on Model Year 2020 and newer Slingshot vehicles equipped with Prostar 2.0 engines.
Vehicle report
2020 POLARIS SLINGSHOT SL
Service bulletins
45 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
2024-03
Service Campaign
On some Polaris models equipped with a Dual Sweep Analog (C4) gauge cluster, dealers and customers may see moisture intrusion or fogging present in the gauge clusters, similar to gauge clusters in other off-road and marine applications.
T-24-07-01
Service Campaign
Polaris has received an increasing number of claims for vehicles not charging. Testing of returned alternators indicates that the alternator was not the root cause and did not require replacement.
T-24-01
Service Bulletin/Repair Instructions
We recently determined that some Model Year 2020-2023 Slingshot vehicles updated with RIDE COMMAND software update SLS7AB.M32336A (sent over the air in September 2023) may not be able to access Vehicle Health and Vehicle Location in the Slingshot App and website, and are also no longer able to receive future OTA (Over The Air) updates. A software update to resolve this issue was made available for installation in November 2023 (software update SLS7AB.M32343A). Please visit ridecommand.slingshot.polaris.com to obtain this software update, along with how-to guides and instruction videos.
T-23-12-01
Service Bulletin/Repair Instructions
This Team Tip is designed to bring awareness to audio system changes starting in Model Year 2024 with RIDE COMMAND 7" Display software November 2023. In addition to new speakers, Model Year 2020+ Slingshot vehicles will now require RIDE COMMAND 7" Display displays to have the appropriate tune file set during RIDE COMMAND 7" Display installation, or when upgrading to the new speakers.
TSA-23-01
Service Bulletin/Repair Instructions
Polaris has identified that some Model Year 2020+ Slingshot vehicles may exhibit a brake warning light and a shift to neutral condition on AutoDrive equipped vehicles when coming to a stop as a result of a faulty brake pressure switch. Fault codes commonly associated with these symptoms are C2144 (SPN 2584) and P150A (SPN 520275). Starting in Model Year 2024, Slingshot will use a new single switch configuration. Polaris has released a single brake pressure switch service kit that is compatible to retrofit prior model years. This Service Advisory provides instruction to update vehicles with the new single switch service kit in the event of a brake pressure switch failure.
SLG-11.16.2023
Service Bulletin/Repair Instructions
This article contains some of the theory of operation with the Steering Angle Sensors (SAS) on Slingshot models. It highlights the operation of the MY20+ models as well as some issues we have been seeing and some of the challenges in diagnostics.
2023-01-10.26.23
Service Bulletin/Repair Instructions
Some RIDE COMMAND 7â displays may experience a blank screen, blackout, or the impression that it wonât turn on, leading to display replacement.
SLG-7.19.23
Service Bulletin/Repair Instructions
This Slingshot Help Center article provides information regarding updating slingshot software and maps on the 2020+ 7" Display Powered by RIDE COMMAND.
SLG-05.01.2023
Service Bulletin/Repair Instructions
This communication was provided to dealers regarding Ride Command Software Updates for MY2020 and newer Slingshot models.
SLG-04-18-2023
Service Bulletin/Repair Instructions
This article provides information regarding battery maintenance on MY2020+ Slingshot vehicles.
T-20-01
Service Bulletin/Repair Instructions
Polaris has determined that 2020 Slingshot vehicles may exhibit increased oil consumption through the PCV system under certain driving conditions which can lead to a low oil level and premature wear to the engine. To resolve this concern, Polaris has developed a new PCV fitting with a decreased orifice size and increased the engine oil quantity from 5 to 6 quarts. The coverage period has been extended to December 31, 2023.
T-22-01
Service Bulletin/Repair Instructions
Slingshot has determined that some 2020-2022 Slingshot vehicles may experience a failure of the oil pressure switch which could lead to engine damage.
T-22-08-01
Service Bulletin/Repair Instructions
Slingshot has received a small number of post-repair contacts due to improperly installed rear axles, sprockets, and bearings. This Team Tip outlines the importance of all Loctite residue being removed from components as well as proper installation.
T-22-08-02
Service Bulletin/Repair Instructions
This Team Tip is designed to bring awareness to clutch service for 2020 and newer Slingshot models. Updated information has been added to the Service Manual to provide dealers with clear direction on how to properly install the clutch assembly as well as additional repair steps.
G-08.02.2022
Service Bulletin/Repair Instructions
Polaris and Indian Motorcycle has determined that certain Ride Command displays (produced between 2019 and 2021) installed in vehicles do not fully conform to Federal Communications Commission (FCC) requirements. As part of our program to address this matter, Polaris is sending letters to impacted consumers to outline the nature of this matter and provide options on having updated software installed. Consumers will be encouraged to perform the update themselves but will be given the option to bring vehicles into a dealership for this software update to be performed at no cost to them.
SLG2022-06-16
Service Bulletin/Repair Instructions
Information regarding the theory of operation for Steering Angle Sensors (SAS) on MY20-MY22 Slingshot models are explained for awareness. Additionally, steps are provided on how to properly calibrate the SAS.
TSA-22-01
Service Bulletin/Repair Instructions
This Service Advisory provides authorized Slingshot dealers the ability to upgrade 2020-2021 AutoDrive models to the new 2022 transmission calibration at no cost. The 2022 TCM calibration provides further refinements to the 2021 calibration including fine-tuning to shift speed and reverse engagement engine speed. The calibration is currently available through Digital Wrench II for all 2020-2021 AutoDrive vehicles even if they had TSA-20-01 previously performed.
SLG-02.14.2022
Service Bulletin/Repair Instructions
Best practices for gauges, speedometers and tachometers regarding Slingshot vehicles. This version has been translated into French.
02SLG2021-12-07
Service Bulletin/Repair Instructions
Slingshot General Ride Command Diagnosis
03SLG2021-12-07
Service Bulletin/Repair Instructions
Slingshot Ride Command Cell Modem
04SLG2021-09-30
Service Bulletin/Repair Instructions
Best Operating Procedures : Slingshot Steering and Clockspring Service
02SLG2021-09-09
Service Bulletin/Repair Instructions
Slingshot AMT Won't Complete Grid Learn
01SLG2021-09-08
Service Bulletin/Repair Instructions
Slingshot ATM odd shifting/ harsh shifting, or shifting at wrong RPM
TDH-HOLD 4.29.21
Service Bulletin/Repair Instructions
STOP SALE on affected Slingshot units identified in your inventory until further notice.
02SLG2021-04-14
Service Bulletin/Repair Instructions
Customers come in with a key that was left off or a low battery event that caused their calculated DTE to be a random number. The quickest way to address this is the following: 1. Reset both Trip meters 2. Reset the AVG FUEL ECONOMY 3. Disconnect the battery for 20 minutes. 4. Reconnect and test ride vehicle for minimum 20 miles to get an average economy again.
SLG Calibrate
Service Bulletin/Repair Instructions
The 2021 Slingshot AutoDrive transmission has been refined and retuned to improve your driving experience.
TSA-20-01 R03
Service Bulletin/Repair Instructions
Slingshot has released updated Engine Control Module (ECM) and Transmission Control Module (TCM) calibrations to provide smoother transmission shifts, improved vehicle behavior when coming to a stop, and improved low speed drivability.
SLGCalibrate FAQ
Service Bulletin/Repair Instructions
The MY21 Slingshot AutoDrive transmission has been refined and retuned to deliver a superior driving experience. Key enhancements include improved shift times, shift feel and slow speed drivability.
TSA-20-01 R02
Service Bulletin/Repair Instructions
Slingshot has released updated Engine Control Module (ECM) and Transmission Control Module (TCM) calibrations to provide smoother transmission shifts, improved vehicle behavior when coming to a stop, and improved low speed drivability.
TSA-20-01 R01
Service Bulletin/Repair Instructions
Slingshot has released updated Engine Control Module (ECM) and Transmission Control Module (TCM) calibrations to provide smoother transmission shifts, improved vehicle behavior when coming to a stop, and improved low speed drivability.
T-20-01 Letter
Service Bulletin/Repair Instructions
With constant innovation and relentless focus on quality, weâve identified an opportunity to reduce oil consumption in your Polaris Slingshot. An updated Positive Crankcase Ventilation (PCV) system and dipstick are available for installation by an Authorized Polaris Slingshot dealer. We ask that you contact your dealer and schedule an appointment to have the update performed, at no cost to you, at your earliest convenience.
T-20-01 R02
Service Bulletin/Repair Instructions
Polaris has determined that 2020 Slingshot vehicles may exhibit increased oil consumption through the PCV system under certain driving conditions which can lead to a low oil level and premature wear to the engine. To resolve this concern, Polaris has developed a new PCV fitting with a decreased orifice size and increased the engine oil quantity from 5 to 6 quarts.
WIN 7
Service Bulletin/Repair Instructions
If your dealership computer(s) are not updated to Windows 10 on or before 12/31/2020, you will lose the ability to install any Digital Wrench updates.
TDH-20-01
Service Bulletin/Repair Instructions
Slingshot was investigating a potential concern regarding the vehicles impacted by this dealer hold.
DW 4.1
Service Bulletin/Repair Instructions
Digital Wrench version 4.1 is now available for download. Updating to version 4.1 is required to update the base Digital Wrench software version from 4.0 to 4.1 to allow for future MY20 vehicle support.
T-18-11-01 R03
Service Bulletin/Repair Instructions
Polaris has introduced new software and map updates for the Ride Command Display. Dealers should encourage Slingshot owners using Ride Command to bring their units in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map file may take up to 2 hours depending on PC configuration and internet speed.
T-18-11-01 R02
Service Bulletin/Repair Instructions
Polaris has introduced new software and map updates for the Ride Command Display. Dealers should encourage Slingshot owners using Ride Command to bring their units in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map file may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of and has practiced both update processes, so they can provide a positive customer experience.
T-18-11-01 R01
Service Bulletin/Repair Instructions
Polaris has introduced new software and map updates for the Ride Command Display. Dealers should encourage Slingshot owners using Ride Command to bring their units in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map file may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of and has practiced both update processes, so they can provide a positive customer experience.
G-17-10-02
Service Bulletin/Repair Instructions
At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. The following information can be used to help identify and report Product Safety Concerns.
G-16-11-01
Service Bulletin/Repair Instructions
Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage.
SAF-16-01
Service Bulletin/Repair Instructions
A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
G-15-12-01 R03
Service Bulletin/Repair Instructions
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
G-15-12-01 R02
Service Bulletin/Repair Instructions
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty â PCDX.
G-15-12-01 R01
Service Bulletin/Repair Instructions
This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.