36628.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Connectivity Certificates
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
36628.3.0
This is a Technical Journal: Connectivity Certificates
37396
This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
36986
This is a Technical Journal: SENSUS Software IHU improvements. Download software.
36876.1.1
This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
PB30-S10230
Polestar Software Update.
PB3028-S10230
Polestar Software Update.
TJ3648310
Backup Battery DTC TCAM-U210993
3554220
Checklist if 12 Volt battery is drained - Perform SW Upgrade
TJ3638010
DIM message and DTC VCU1 U016800
TJ3647110
Google assistant voice commands not responding
TJ3560250
Backup Battery DTC TCAM-U210993
TJ35798
PS Over The Air Software Update (OTA)
TJ35928
CSC Customer Symptom Codes
TJ35951
Mobile data services
TJ35954-2
No Remote key function
TJ36379
General Radio Deviations
TJ36404
DTC SRS-B15381B High Voltage battery loop control
TJ36445
software upgrade
TJ35866-1
DTC Diagnostic Trouble Codes
TJ35954-1
No Remote key function
TJ35954
Readded TCAM Reset Method under Service
TJ36418
BEV High Voltage Battery Replacement
TJ35866
Swapping TCAM?s for fault tracing purposes is strictly forbidden unless instructed
WTE-013P
Mandatory Tools.
TJ36260.1.1
TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity.
TJ 3622210
Technical Journal.
TJ3614920
If IHU and CCD are not responding after a PDS/Total/Service 2.0 software upgrade, then see advice under SERVICE.
Service Manager
Scheduled service is complementary on any Polestar 2 vehicle for the first 3 years and 30,000 miles
SJ 1001365
Polestar HV-Battery Claim Types
TJ3614111
When listening to SiriusXM radio, the customer may experience the song/artist information not updating on the center screen when changing channels or when the song changes. CAR MARKET: United States and Canada
TJ361091
DIM Map constant re-draw/slow performance.
TJ 3571311
suspension setting values changed.
SMB 17 003P
Pre delivery service.
TJ 3601311
Frontseat /Squeak/ rattle.
Old file TJ 3600
Driver may find that vehicle speed is restricted after speed restriction is removed during
PB85-001P-2021-0
This is a Parts Bulletin requesting part return to DC.
SMB31-005P-2021-
This is a Service Manager Bulletin: SDS
SMB31-006P-2021-
This is a Service Manager Bulletin: SDS
WTE-010P-2021-01
This is a workshop tools and equipment bulletin: mandatory tools
WTE-008P-2020-12
This is a Tools and Equipment bulletin: High Voltage vehicle tool adaptor
PB89-001P-2020-1
This is an Accessary Bulletin:
SMB00-008P-2020-
This is a Service Manager Bulletin: Polestar Replacement Car Policy
SMB00-007P-2020-
This is a Service Manager Bulletin: Creating a Vehicle Report
SMB00-003P-2020-
This is a Service Manager Bulletin: Temporary Warranty Submission
SMB86-001P-2020-
This is a Service Manager Bulletin: Polestar Front License Plate Fitment
WTE-005P-2020-10
This is a Special Tool bulletin: Mandrel 9997792
PB31-001P-2020-1
Parts Bulletin: Polestar Battery Application Guide. Replacement part numbers and specifications
SMB17-002P-2020-
This is a Service Manager Bulletin: Polestar 1 - Polestar Connect Setup Process
SMB17-2021P-2020
This is a Service Manger Bulletin: Retailer care delivery process 2021.
SMB00-002P-2020-
This is a Service Manager Bulletin: It identifies Polestar models and vehicle types
SMB77-001P-2020-
This is a Service Manager Bulletin: Polestar Tire Application Chart
TJ35407.2.0-2020
This is a Technical Journal: Polestar: Changed Wi-FI Hotspot Name, "MyPolestar"
TJ35542.1.0-2020
This is a Technical Journal: Polestar - Checklist if 12 Volt battery is drained
TJ35561.2.0-2020
This is a Technical Journal: Seat Belt Catch, Foriegn Objects
TJ35608.1.1-2020
This is a Technical Journal: Cleaning
TJ35621.1.1-2020
This is a Technical Journal: Polestar 1 Front license plate screws
WTE-002P-2020-08
This is a Workshop Tools & Equipment Bulletin: special tooling & workshop equipment requirements for a Polestar Authorized Service Point.
TJ35361.1.0-2020
This is a Technical Journal: Software Upgrade, process description
SJ376947-66.1.0-
This document contains information about and location of the different types of stored energy (for example. pyrotechnical, fuel, and electric voltage). All emergency services personnel should be familiar with this document to avoid accidental activation or ignition during rescue actions. The information is not exact, it shall be regarded as general. The information shown applies to left-hand drive vehicles. On right-hand drive vehicles, certain parts may have reversed positions.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.