Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37894.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text Only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, follow the instructions under "Service". Note! Do not replace any parts. A software product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
36569.5.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 3 png files and 1 mp4 file CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.
37516.3.0
Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 PDF - If the customer reports the navigation map in the DIM become black during driving or at start-up, follow the instructions under "Service" (see attached picture TJ_37516_1.pdf).
37439.5.0
Service Bulletin/Repair Instructions
This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
35844.8.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
37798.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text only - no attachment - Do not perform fault tracing or replace any parts before reading this journal. An acceleration constraint from a standstill when the driver's seatbelt is unbuckled has been implemented and should be regarded as expected behavior. The models listed in this journal are the first to receive this software, but it will be rolled out progressively throughout the coming months to all BEV vehicles.
37517.3.0
Service Bulletin/Repair Instructions
This is a TJ text only no attachments - If customer complains it is not possible to download or update third-party apps follow advice under "Service" Workaround is to perform a "factory reset". analysis will now continue to find the root cause
37723.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text plus 3 PD's - If customer complains about any of the symptoms regarding Bluetooth / Cellular as noted in this TJ Do not replace any components for this issue, follow but not limited to the 10 steps, and all instructions under "Service".
37797.1.0
Service Bulletin/Repair Instructions
This is a TJ - text only, no attachments - f the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service". Work is ongoing for a software fix and is planned for release in quarter 2 2026 for vehicles with structure week before 2023w46, and in quarter 4 2026 for vehicles with structure week 2023w46 and later.
35844.7.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
37439.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
36628.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Connectivity Certificates
37385.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Text Plus 1 .jpg Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out
37475
Service Bulletin/Repair Instructions
This is a TJ - Text only - No attachment - If a customer reports that the DC charging power no longer exceeds 150 kW, please follow the advice under "Service".
37314
Service Bulletin/Repair Instructions
This is a Technical Journal: Text file + mp3 file Noise From The ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly
35844
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
37413
Service Bulletin/Repair Instructions
This is a Technical Journal: PS IHU - Prior Approval. In most cases, the IHU does not need to be replaced and can be retained by following the fault tracing in VIDA. If the normal fault tracing is unsuccessful, and the next step is to replace the IHU, this TJ must be followed
37439
Service Bulletin/Repair Instructions
This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
37523
Service Bulletin/Repair Instructions
This is a TJ If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service". There have been cases where the IEM has been replaced incorrectly for this DTC, and instead, a faulty one-way valve in the coolant system was the root cause. To determine if this coolant valve is faulty, the IEM transistor temperature parameters for phases U, V, and W can be monitored and plotted with VIDA.
37242
Service Bulletin/Repair Instructions
This is a TJ - Text only - No attachment - If the customer claims the Service Reminder Indicator (SRI) lamp is illuminated earlier than the actual service interval, please follow the instructions under "service". This is only valid for vehicles produced from, or DIM-units replaced after, structure week 2024w46 (when new BOSCH DIM-unit was introduced).
37441
Service Bulletin/Repair Instructions
This is a Technical Journal: PS Critical Guidelines for Replacing IHU. After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW) 2. Perform a Total Upgrade 3. Manually order and download SP 32303725
37396
Service Bulletin/Repair Instructions
This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
37385
Service Bulletin/Repair Instructions
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out
37289
Service Bulletin/Repair Instructions
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
37084
Service Bulletin/Repair Instructions
This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.
36655
Service Bulletin/Repair Instructions
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose to outside sunlight for 48hrs.
37104
Service Bulletin/Repair Instructions
This is a Technical Journal: AC Compressor Drilling Noise. Proceed with replacement of the AC compressor bracket spring kit
37151
Service Bulletin/Repair Instructions
This is a Technical Journal: Shudder/Vibrations during acceleration. If shudder/vibration is still present in seat/structure during medium-to-hard acceleration replace both rear driveshafts.
36527
Service Bulletin/Repair Instructions
This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.
37127
Service Bulletin/Repair Instructions
This is a Technical Journal: Green stripe/pixels on CSD. Software update.
37102
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC IEM P060796. Do not replace any parts, clear the DTCs, and release the vehicle to the customer
35888
Service Bulletin/Repair Instructions
This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.
36987
Service Bulletin/Repair Instructions
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Water and/or dirt can be stuck between the sensor and the sensor holder. Verify that the holder is clean and test that water can easily be drained away via the drain hole and clean the sensor. For cleaning of sensors and holder use Isopropanol.
37038
Service Bulletin/Repair Instructions
This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
36851
Service Bulletin/Repair Instructions
This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout.
36931
Service Bulletin/Repair Instructions
This is a Technical Journal: "Disconnect charge cable" message, none attached. An improved software is available in VIDA from 2024 week 26 and planned to be available via OTA a few weeks later.
36569.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.
36930.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Google acceptance required for SW 3.0.3. After installing software v3.0.3, the customer must accept the Googles Terms of Service
36763.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
35563.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA
36694.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP, âSearching for GPSâ message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.
36876.1.1
Service Bulletin/Repair Instructions
This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
36418.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary
36851.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout.
36829.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
36527.5.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.
36819.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update.
36779.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Model Year 2024 Electrical Powertrain, First Year Policy
SMB00043P
Service Bulletin/Repair Instructions
Polestar 2 Updates.
36577.5.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Software Update Fails and VIDA Canât Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does not show up in VIDA. The car might be readable with DICE, but it will not be possible to perform a reload or get out of this unresponsive state via the DICE. Follow steps in VIDA.
36604.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Digital Key, intermittent function. A software improvement for the PAKM (Phone as Key Module) has been released as of year 2023 week 42.
36518.5.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.
36756.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise.
36527.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Upper front suspension creaking/knocking noise. waiting for availability of new upper bearing.
36694.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Searching for GPS Message in DIM / CSD
36086.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.
36694.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP, âSearching for GPSâ message in DIM / CSD. Restart IHU via home button
36697.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.
36664
Service Bulletin/Repair Instructions
This is a Technical Journal: Replacement of OBC or HLCM, SW download failure. Perform a new software reload of unit.
36666.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal. Report feedback to Google in CSD. Follow steps to report feedback on Center Screen Display.
36658.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal. Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sofware release (2.10).
36662.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal. IHU Sofware release Contents: VUSW2320 (2.9). A sofware update with many IHU improvements was released in Week 21 (~5/22/2023). The details of these improvements are included in the Service section attached Technical Journal
PB85-S10239
Service Bulletin/Repair Instructions
SERVICE ACTION S10239 DESCRIPTION.
S10239
Service Bulletin/Repair Instructions
SERVICE ACTION S10239 DESCRIPTION.
SJ 1001860P
Service Bulletin/Repair Instructions
Service Journal.