Vehicle report

2026 POLESTAR POLESTAR 2

Service bulletins

10 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

36569.5.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Text plus 3 png files and 1 mp4 file CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.

37516.3.0

Service Bulletin/Repair Instructions

This is a TJ - Text plus 1 PDF - If the customer reports the navigation map in the DIM become black during driving or at start-up, follow the instructions under "Service" (see attached picture TJ_37516_1.pdf).

35844.8.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on

37475

Service Bulletin/Repair Instructions

This is a TJ - Text only - No attachment - If a customer reports that the DC charging power no longer exceeds 150 kW, please follow the advice under "Service".

37314

Service Bulletin/Repair Instructions

This is a Technical Journal: Text file + mp3 file Noise From The ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly

37413

Service Bulletin/Repair Instructions

This is a Technical Journal: PS IHU - Prior Approval. In most cases, the IHU does not need to be replaced and can be retained by following the fault tracing in VIDA.
 If the normal fault tracing is unsuccessful, and the next step is to replace the IHU, this TJ must be followed

37523

Service Bulletin/Repair Instructions

This is a TJ If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service". There have been cases where the IEM has been replaced incorrectly for this DTC, and instead, a faulty one-way valve in the coolant system was the root cause.
 To determine if this coolant valve is faulty, the IEM transistor temperature parameters for phases U, V, and W can be monitored and plotted with VIDA.

37416

Service Bulletin/Repair Instructions

This is a Technical Journal: DTC CEM B109A4A Incorrect BBS. This DTC is not valid, and it does not affect the function. Erase the DTC and release the vehicle back to the customer.
 A SW solution is planned during 2025 quarter 4

37396

Service Bulletin/Repair Instructions

This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.

37385

Service Bulletin/Repair Instructions

This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.