Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37894.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text Only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, follow the instructions under "Service". Note! Do not replace any parts. A software product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37356.2.0
Service Bulletin/Repair Instructions
This is a TJ text only no attachments - If you are unable to open or close the glovebox compartment, follow the advice under Service. A replacement of the glovebox motor is recommended as a fix. Please follow the method in VIDA
35844.8.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
37421.4.0
Service Bulletin/Repair Instructions
- This is a Technical Journal: Wind Noise from Side Window. Before replacing any parts, follow the checklist below. 1. Check the calibration of the window. Recalibrate if needed. 2. Inspect the sealing for any damages or deformations. Replace if needed
37743.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text only - If there are problems starting the vehicle after a VIDA software download, see the information under service. If the UWB key, key tag or digital key is kept in the vehicle during software download with VIDA, the UWB key be will deactivated. This is caused by the PAK reset, which is part of software download. This will be updated during 2026 quarter 2.
37489.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text only - no attachment - If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service".
37807.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text and a .PNG - f vehicles within the below structure week range are built with TCAM2 units and the TCAM needs to be replaced, you may receive a TCAM3 unit instead, to confirm this, please follow the 3 steps guidance under "Service".
36628.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Connectivity Certificates
37601
Service Bulletin/Repair Instructions
This is a TJ - text - no attachment - If the customer switches profiles and does not experience the automatic adjustment of driver seat and side mirrors to work, please follow the instructions under "Service". This only applies on vehicles with core specification = manual adjustable steering column (RR02 Steering Column Type Steering column type B manual adj. )
37626
Service Bulletin/Repair Instructions
This is a TJ - Text only - no attachments - If a customer reports seeing the message "Drive to calibrate sensors. Support functions affected. Check the manual." on the CSD and the DIMD doesn't disappear after 15-20 minutes, please follow the advice provided under "Service".
37287
Service Bulletin/Repair Instructions
This is a TJ - document no attachment - Before replacing the VCU, follow advice under "Service". *In most cases the VCU does not need to be replaced. Support can be provided by your local technical helpdesk or from Volvo Cars central technical helpdesk. The script in VIDA for VCU reload is now working
37520
Service Bulletin/Repair Instructions
This is a TJ text only - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under "Service". If VIDA shows message "A problem was detected with PAK and its UWB antennas...":
37567
Service Bulletin/Repair Instructions
This is a TJ Text only no attachment - Complaints about poor or degraded sound quality are not covered by this Technical Journal (TJ) and must be reported separately via a Nebula report. DO NOT replace any parts due to No Phone Sound issue. Partial improvements and extended diagnostic collections have been introduced in software release (1.4.12 SW). Please perform a software upgrade according to TJ 35361. If any issues remain after the upgrade, report them so we can collect logs and Nebula reports for further analysis.
37421
Service Bulletin/Repair Instructions
- This is a Technical Journal: Wind Noise from Side Window. Before replacing any parts, follow the checklist below. 1. Check the calibration of the window. Recalibrate if needed. 2. Inspect the sealing for any damages or deformations. Replace if needed
37362
Service Bulletin/Repair Instructions
This is a TJ + 1 .mov and 1 .jpeg file- If step-in lights are flashing, sometimes in alternating colours on one or more doors as attached movie TJ_37362_1.MOV, please follow advice under service. 1. Disconnect the affected step-in lamps from its connector and wait for one minute 2. Reconnect the lamp and then run the service function “Auto-addressing Interior Illumination” using VIDA. If this resolves the issue, release the car to the customer. If the issue persists, replace the affected step-in lights.
37477
Service Bulletin/Repair Instructions
This is a TJ -Text + .jpg attachment - If SWDL fails for any reason, it may result in the vehicle having invalid certificates. In such cases, follow the advice under "Service".
37468
Service Bulletin/Repair Instructions
This is a TJ - Text only - No attachment -If one or a combination of the listed ADPU DTCs below are set, follow advice under "Service".
37489
Service Bulletin/Repair Instructions
This is a TJ - Text only - no attachment - If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service".
37455
Service Bulletin/Repair Instructions
This is a Technical Journal: Software download issue to HUD (Polestar). Do not perform a HUD Reload. HUD Reload has been removed from the Software Installation menu in VIDA. If the HUD has been replaced and software needs to be installed, please create a Nebula report, and these need to be handled manually.
37396
Service Bulletin/Repair Instructions
This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
37391
Service Bulletin/Repair Instructions
This is a Technical Journal: Digital Key, Activation Fails. Open VIDA application and go to Polestar App "Set up" page.
37274
Service Bulletin/Repair Instructions
This is a Technical Journal: PDS software upgrade - Best Practice. Follow VIDA checklist.
37112
Service Bulletin/Repair Instructions
This is a Technical Journal: Car unresponsive due to approach feature or unlocking. 1.Place the NFC key card on the driver’s side door handle in the indicated area of the picture and hold it for 5 seconds
36876.1.1
Service Bulletin/Repair Instructions
This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles