Vehicle report

2026 POLESTAR POLESTAR 3

Service bulletins

28 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

37894.1.0

Service Bulletin/Repair Instructions

This is a TJ - Text Only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, follow the instructions under "Service". Note! Do not replace any parts. A software product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.

35844.8.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on

37421.4.0

Service Bulletin/Repair Instructions

- This is a Technical Journal: Wind Noise from Side Window. Before replacing any parts, follow the checklist below. 1. Check the calibration of the window. Recalibrate if needed. 2. Inspect the sealing for any damages or deformations. Replace if needed

37515.1.0

Service Bulletin/Repair Instructions

This is a Tech Journal - If a customer experiences an Electric System Limited message along with reduced performance, and there are temperature-related DTCs in the HLCM, the root cause may be restricted coolant flow to the HLCM. Please follow the advice under "Service" to test the HLCM cooling performance. HLCM (High to Low Voltage Converter Module)

37743.1.0

Service Bulletin/Repair Instructions

This is a TJ - Text only - If there are problems starting the vehicle after a VIDA software download, see the information under service. If the UWB key, key tag or digital key is kept in the vehicle during software download with VIDA, the UWB key be will deactivated. This is caused by the PAK reset, which is part of software download. This will be updated during 2026 quarter 2.

37489.2.0

Service Bulletin/Repair Instructions

This is a TJ - Text only - no attachment - If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service".

37807.1.0

Service Bulletin/Repair Instructions

This is a TJ - Text and a .PNG - f vehicles within the below structure week range are built with TCAM2 units and the TCAM needs to be replaced, you may receive a TCAM3 unit instead, to confirm this, please follow the 3 steps guidance under "Service".

35844.7.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on

36628.3.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Connectivity Certificates

37601

Service Bulletin/Repair Instructions

This is a TJ - text - no attachment - If the customer switches profiles and does not experience the automatic adjustment of driver seat and side mirrors to work, please follow the instructions under "Service".
 This only applies on vehicles with core specification = manual adjustable steering column (RR02 Steering Column Type Steering column type B manual adj. )

37630

Service Bulletin/Repair Instructions

This is a TJ - Text only no attachments -If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service".Confirm the following:
 DC charging still works; only AC charging does not.
 One of the DTCs mentioned in this TJ is set.
 If both criteria are fulfilled, proceed with this TJ. Otherwise, continue with VIDA fault tracing.

37141

Service Bulletin/Repair Instructions

This is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions

37594

Service Bulletin/Repair Instructions

This sis a TJ plus 1 jpg - If the vehicle has any symptoms related to the exterior speaker system (AVAS) and the listed DTC is set, follow the instructions under "Service".

37626

Service Bulletin/Repair Instructions

This is a TJ - Text only - no attachments - If a customer reports seeing the message "Drive to calibrate sensors. Support functions affected. Check the manual." on the CSD and the DIMD doesn't disappear after 15-20 minutes, please follow the advice provided under "Service".

35844

Service Bulletin/Repair Instructions

This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on

37287

Service Bulletin/Repair Instructions

This is a TJ - document no attachment - Before replacing the VCU, follow advice under "Service". *In most cases the VCU does not need to be replaced.
 Support can be provided by your local technical helpdesk or from Volvo Cars central technical helpdesk. The script in VIDA for VCU reload is now working

37520

Service Bulletin/Repair Instructions

This is a TJ text only - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under "Service". If VIDA shows message "A problem was detected with PAK and its UWB antennas...":

37567

Service Bulletin/Repair Instructions

This is a TJ Text only no attachment - Complaints about poor or degraded sound quality are not covered by this Technical Journal (TJ) and must be reported separately via a Nebula report. DO NOT replace any parts due to No Phone Sound issue.
 Partial improvements and extended diagnostic collections have been introduced in software release (1.4.12 SW). Please perform a software upgrade according to TJ 35361. If any issues remain after the upgrade, report them so we can collect logs and Nebula reports for further analysis.

37421

Service Bulletin/Repair Instructions

- This is a Technical Journal: Wind Noise from Side Window. Before replacing any parts, follow the checklist below.
 1. Check the calibration of the window. Recalibrate if needed.
 2. Inspect the sealing for any damages or deformations. Replace if needed

37558

Service Bulletin/Repair Instructions

This is a PS TJ 37558. 1. 1 - 1 text doc and 1 png attachment - If customer complains of uneven temperature in front section with Climate set LO-LO and left side is warmer than right side, please follow advice under service. Remove the knee bolster airbag to gain access to the left side of the climate box and inspect the blend lever according to attached picture.

37468

Service Bulletin/Repair Instructions

This is a TJ - Text only - No attachment -If one or a combination of the listed ADPU DTCs below are set, follow advice under "Service".

37489

Service Bulletin/Repair Instructions

This is a TJ - Text only - no attachment - If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service".

37491

Service Bulletin/Repair Instructions

This is a TJ - Text Only - No attachment - If VIDA fault tracing indicates that the GHCA must be replaced, please follow the advice under "Service".

37455

Service Bulletin/Repair Instructions

This is a Technical Journal: Software download issue to HUD (Polestar). Do not perform a HUD Reload.
 HUD Reload has been removed from the Software Installation menu in VIDA.
 If the HUD has been replaced and software needs to be installed, please create a Nebula report, and these need to be handled manually.

37396

Service Bulletin/Repair Instructions

This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.

37391

Service Bulletin/Repair Instructions

This is a Technical Journal: Digital Key, Activation Fails. Open VIDA application and go to Polestar App "Set up" page.

37403

Service Bulletin/Repair Instructions

This is a Technical Journal: Polestar 3 VCU Replacement. Before completing the VCU reload please create a Support Needed case for assistance.

37404

Service Bulletin/Repair Instructions

This is a Technical Journal: Polestar 3 VCU Prior Approval.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.