Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
MI26-00
The gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. Increasing the gasket thickness ensures sufficient clearance between the collar ends and thus guarantees optimal tightening.
IS-23019A
Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.
IS-23019
SWAY BAR COLLARS IMPROVEMENT
IS-22106
H3 LAVATORY FAN RETROFIT KIT
IS-18106
KIT POWER STEERING TANK CONVERTION CUMMINS TO ZF WITH D13 ENGINE
MI16-32
Improved bearings are now available to replace the original bearings used on some Prevost vehicles idler pulleys.
IS-19900J
ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION WITH BOSCH ALTERNATOR. REVISION : J - Note added regarding power cable connection
IS-19910i
ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION WITH DELCO REMY ALTERNATOR. REVISION : i Note added regarding power cable connection
MI22-12B
Air Tanks Draining Sequence. Revision: B - General Update
MI22-12A
Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location.
MI22-12
Air Tanks Draining Sequence
IS-22902
TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW
IS21-072
STEERING GATEWAY, revision A : Cancel watch dog removal from EFD part of the instruction
MI20-08C
STORAGE AND STARTUP GUIDELINES : part number updates
IS21-072A
STEERING GATEWAY Revision A Cancel watch dog removal from EFD part of the instruction
IS20-925A
CENTRAL HVAC MERV FILTERS INSTALLATION
IS20-932A
H3 SERIES ENVIROCARE - IONS AIR SANITIZER
IS19_908E
BOSCH TO DELCO REMY ALTERNATOR INSTALLATION, H3-45 REVISION : E, Updated electrical schematic. Added instructions for H series GHG17 engine variant.
MI18-16B
BOSCH HD10 ALTERNATOR DIAGNOSTIC GUIDE Revision B To avoid replacement of alternators that are in fact in good working order, perform the steps which follow to help you perform a more precise diagnosis.
MI21-06
Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair â From US10 to newer engine generation
is_20089
LAVATORY COMPARTMENT SLIDING DOOR LATCH IMPROVEMENT
Mi21-07A
RONT & TAG AXLE â UNITIZED HUB BEARING END PLAY VERIFICATION AND REPLACEMENT
IS-20932A
H3 SERIES ENVIROCARE - IONS AIR SANITIZER REV A
IS-20925A
CENTRAL HVAC MERV FILTERS INSTALLATION REVA
IS-20932
H3 SERIES ENVIROCARE - IONS AIR SANITIZER
IS-18091A
TIE ROD 610052 FIRST INSTALLATION INSTRUCTIONS: Use these instructions when replacing the drop joint tie rod on S82, S84 / S84U I-beam axles. The new tie rod will be adjusted to the length of the original; however, a steering alignment needs to be performed after replacement.
MI20-19B
INTRODUCING A NEW ENGINE COOLANT INTO PREVOST SERVICE CENTER NETWORK
MI20-19A
Rev A: Mention added concerning DDC Series 60 engine SCA requirement
MI21-01
VOLVO I-SHIFT TRANSMISSION REPLACEMENT - DIFFERENCE BETWEEN CONNECTIONS AT THE TOP OF THE OIL FILTER HOUSING
MI20-19
INTRODUCING A NEW ENGINE COOLANT INTO SERVICE
MI02-17A
Revision : A Torque value reduced
MI18-02A
ENGINE OIL & FILTER CHANGE INTERVALS - VOLVO D13 ENGINE, FROM US10 Revision: A Updated for OBD20 engines
IS-19165A
LAVATORY FAN RETROFIT KIT Applicable for H3 Series coaches from R-1012 (1994) Revision A: Added installation detail at step 8
IS-13169A
PREVOST AWARE ADAPTIVE CRUISE BRAKING (ACB) FLR20 RADAR SENSOR REPLACEMENT KIT Revision A: KIT IS13169-1 & IS13169-2 CANCELED, USE 145373 &145372
IS-20923
H3 DRIVERâS PARTITION LITE INSTALLATION
IS-20929
UV LIGHTS INSTALLATION IN AC COMPARTMENT
MI20-08B
STORAGE AND STARTUP GUIDELINES Revision: B Parts added to Suggested Material 08-10-2020
P040200
Engine Exhaust Gas Recirculation Differential Pressure - Mechanical system not responding properly US13 â US20 Emissions
U17_P040200
Engine Exhaust Gas Recirculation Differential Pressure - Mechanical system not responding properly US13 â US20 Emissions
MI20-12
JERKY, NOISY OR HARD TO TURN STEERING GEARBOX. HYDRAULIC END LIMITER ADJUSTMENT. All models â equipped with RB Bosch/ZF Servocom or Servocomtronic steering gearbox
MI18-18B
GENERAL HOISTING AND TOWING PROCEDURES Revision: B Updated 2.1 to show rubber chocks, secure front and rear.
IS-09900i
ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION WITH BOSCH ALTERNATOR Revision i: Parts obsolete: 050303, 391028, 562112 Replaced by: 830165 24V RED TELLTALE LIGHT MODULE QTY: 1x 381594 BRACKET, TELLTALE QTY:1x 561540 TAB TERMINAL, ST,16-14,1/4 INS QTY: 2x New holes drilled for cooling pack relocation
IS-19910H
ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION WITH DELCO REMY ALTERNATOR Revision H: Parts obsolete: 050303, 391028, 562112 Replaced by: 830165 24V RED TELLTALE LIGHT MODULE QTY: 1x 381594 BRACKET, TELLTALE QTY:1x 561540 TAB TERMINAL, ST,16-14,1/4 INS QTY: 2x New holes drilled for cooling pack relocation
MI20-08A
STORAGE AND STARTUP GUIDELINES: Rev A: 21516229 replaced by 23381562 20523393 replaced by 21454749 800383 removed 611471 replaced by 611360 70376808 replaced by 21036050 21396642 replaced by 20967831
IS-20906
Plexiglass Shield Behind Driver H3 Series
IS-19084
Accessory air filter replacement Replaces 642192
MI20-09
PREVOST VEHICLE DISINFECTION PROCEDURE Revision A
IS-19064
BAGGAGE DOOR SEAL REPLACEMENT
MI20-08
STORAGE AND STARTUP GUIDELINES - ALL PREVOST VEHICLES & VOLVO 9700
P029800
Repair instructions to address fault codes P029800
P107017
Repair instructions to address fault codes P107017 Gearbox Brake Valve (VAGB) - Circuit voltage above threshold
P107575
Repair instructions to address fault codes P107575 Clutch System - Emergency position not reachable
P10CE97
Repair instructions to address fault codes P10CE97 Reductant Return: No Flow Detected - Componentor System Operation Obstructed or Blocked
P203115
Repair instructions to address fault codes P203115 Exhaust Gas Temperature Sensor Bank 1 Sensor 2 - Circuit Short To Battery or Open
P203F00
Repair instructions to address fault codes P203F00 Reductant Level Low
P204713
Repair instructions to address fault codes P204713 Reductant Injection Valve Control Bank 1 Unit 1 â Circuit Open
P204A13
Repair instructions to address fault codes P204A13 Reductant Pressure Sensor - Circuit Open
P208464
Repair instructions to address fault codes P208464 Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 2 - Signal plausibility failure
P20E892
Repair instructions to address fault codes P20E892 Reductant Pressure Too Low - Performance orincorrect operation
P242A15
Repair instructions to address fault codes P242A15 Exhaust Gas Temperature Sensor Bank 1 Sensor 3 - Circuit Short To Battery or Open
P256000
Repair instructions to address fault codes P256000 Engine Coolant Level Low
U029D00
Repair instructions to address fault codes U029D00 Lost Communication With NOx Sensor "A"
U029E00
Repair instructions to address fault codes U029E00 Lost Communication With NOx Sensor "B"
U02A200
Repair instructions to address fault codes U02A200 Lost Communication with Reductant Quality Module
MI15-24
Added: Power cables for L.H. side alternator & fan drive breaker box
FUELFILTER
Repair instructions to address fault codes P008A-00; P0087-00
NOX_Conv1
Repair instructions to address fault codes P207F-00 - Reductant Quality
NOx_Conv2
Repair instructions to address fault codes P207F-00; P20EE-00
P021700
Repair instructions to address fault codes P021700 Engine Coolant Over Temperature Condition
IS-14076
This instruction sheets explains how to replace the fuel tank on H-series vehicles. (Replacing older series tanks by newer model)
IS-19921A
This instruction Sheet explains how to install a seatbelt cutter in the driver's area
IS-19066
This instruction sheet describes how to cut the air dryer bracket, to avoid dirt accumulation, and applies to vehicles with the air dryer located into the wheel pit .
IS-19900G
THIS INSTRUCTION SHEET EXPLAINS HOW TO INSTALL THE ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION KIT WITH BOSCH ALTERNATOR - H3 SERIES US10 COOLING SYSTEM
IS-19910E
This Instruction sheet explains how to perform an Electric Fan Drive Cooling System Conversion with Delco Remy Alternator - H3 Series US10 To GHG17 Included
IS-17151
THIS INSTRUCTION SHEET EXPLAINS HOW TO REPLACE HALOGEN FOG LIGHT TO LED'S
SCI19-01C
The intent of this procedure is to guide you through the steps required to program a MCM especially for the control of the electric fan drive as required for conversion kit of instruction sheets IS-19900, IS-19901, IS19910, IS-19912.
IS-19043
THIS INSTRUCTION SHEET EXPLAINS HOW TO RELOCATE THE WHEEL CHAIR LIFT PARCEL RACK FAN
IS-18091
This Instruction Sheet explains how to perform the first installation of Tie Rod 610052 on Prevost vehicles equipped with Dana S82, S84 / S84U I-beam axles, 1994- today
IS-19900E
THIS INSTRUCTION SHEET EXPLAINS HOW TO INSTALL THE ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION KIT WITH BOSCH ALTERNATOR - H3 SERIES US10 COOLING SYSTEM
IS-19910D
This Instruction sheet explains how to perform an Electric Fan Drive Cooling System Conversion with Delco Remy Alternator - H3 Series US10 To GHG17 Included
IS-19900D
ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION WITH BOSCH ALTERNATOR - H3 SERIES US10 COOLING SYSTEM
IS-19910C
ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION WITH DELCO REMY ALTERNATOR - H3 SERIES US10 up to GHG17
WB19-14
NEUTRAL GEAR - SOFTWARE UPDATE
IS-19911C
INTELLIGENT SLEEP MODE INSTALLATION
Mi14-34D
PREVOST AWARE ADAPTIVE CRUISE BRAKING (ACB) - FLR20 & FLR21 RADAR SENSOR ALIGNMENT
MI18-45A
Vehicles identified below are compatible with a new tie rod design. This new tie rod 610052 has updated ball joints and a fine adjuster sleeve. It replaces former drop type ball joint tie rods. Refer to IS-18091 for installation instructions. This document details maintenance inspection and toe-in adjustment with the new design tie rod.
IS-17900A
WHEEL FENDER STAINLESS STEEL PROTECTOR
IS-18910
This instruction sheet shows how to install a flap over the diesel filling cap.
IS-19908E
This instruction sheet explains how to perform alternator conversion, from Bosch to Delco Remy, on H3 vehicles
WB19-07
On the independent front suspension (IFS) of the vehicles affected by this bulletin, check and make sure that there is enough clearance between the brake hoses identified in the procedure and their respective support bracket.
IS-19900A
This instruction sheet explains how to convert H3 SERIES US10 vehicles equipped with Bosch Alternators to Electric Fan Drive (EFD) cooling system
IS-19908A
This instruction sheet explains how to perform alternator conversion, from Bosch to Delco Remy, on H3 vehicles
IS-18115
This instruction sheet explains how to install a GM Glove box Lock on H-Series vehicles
IS-17071A
This instruction sheet explains how to install an ELD interface on OBD vehicles
SCI19-01A
This procedure explains how to program a MCM especially for the control of the electric fan drive, as required for conversion kit of instruction sheets IS-19900 & IS-19910.
MI19-05
This Maintenance Information expains how to adjust p/n 660865, 660699 draglinks
MI19-06
This Maintenance Information is published to answer some questions regarding the inverted or ?trailing? mounting position of the drive axle brake calipers on Prevost vehicles
IS-19911B
This Instruction sheet explains how to install Ism (Intelligent Sleep Mode) - on H Series with PRIME hardware
IS-19908
This instruction sheet explains how to perform alternator conversion, from Bosch to Delco Remy, on H3 vehicles
IS-19900
This instruction sheet explains how to convert H3 SERIES US10 vehicles equipped with Bosch Alternators to electric fan drive (EFD) cooling system
IS-19910
This instruction sheet explains how to convert H3 SERIES US10 vehicles (equipped with Delco Remy Alternators) to electric fan drive (EFD) cooling system
IS-15075
This instruction sheet explains how to replace fenders made of fiber glass with Aluminium
SCI19-01
This procedure explains how to program a MCM especially for the control of the electric fan drive, as required for conversion kit of instruction sheets IS-19900 & IS-19910.
SCI18-46
This Service Center Instructions explains how to install the Prevost Ultimate Entertainment System
Wb17-14B
On the vehicles affected by this bulletin, the power cable stud adapter on the alternator must be inspected and if needed, replaced.
IS-18905
This instruction sheet explains how to install hatches with fan on H3 vehicles.
WB18-04
On the vehicles affected by this bulletin, update EMS and ACM software to the latest version available.
WB18-01A
On the vehicles affected by this bulletin, it is necessary to add two metal reinforcement plates to all the parcel rack door supports that are holding a door gas shock.
MI18-21A
This Maintenance Information presents information about the Bitzer A/C compressor oil change interval and reminds technicians to clean the oil filter/strainer and the magnetic drain plug.
WB16-02H
On the vehicles affected by this bulletin, it is necessary to perform a Multiplex software update plus other corrective measures to improve the charging system.
MI16-17G
This Maintenance Information explains how to remove and install the Bosch HD10 (120A or 150A) alternators
MI18-18A
This maintenance information explains how to tow and hoist Prevost vehicles.
MI18-37
This Maintenance Information presents information about the removal or installation of the Lang KK73.1 electromagnetic clutch - part of the Bitzer (model 4NFCY) air conditioning compressor.
MI18-18
This maintenance information explains how to tow and hoist Prevost vehicles.
MI18-16A
This Maintenance Information presents guidelines to help with the diagnosis of the Bosch HD10 alternators
MI18-21
This Maintenance Information presents information about the Bitzer A/C compressor oil change interval and reminds technicians to clean the oil filter/strainer and the magnetic drain plug.
MI18-02
This Mainteannce Informaiton presents the latest engine oil & filter change intervals for the Volvo Engine
MI16-17F
This Maintenance Information explains how to remove and install the Bosch HD10 (120A or 150A) alternators
WB18-15
On the vehicles affected by this bulletin, the instrument cluster software must be updated. This mandatory cluster software update will raise the primary and secondary air system ?low pressure warning? set point.
IS-17905
This instruction sheet explains how to install an ELD interface kit on Pre-OBD Prevost Vehicles equipped with Volvo D13 Engines
IS-13009B
This instruction sheet explains how to install and adjust drag link # 660699
IS-18902
This instruction sheet explains how to installa parcel rack door kits
IS-17016
This instruciton sheet explains how to relocate the RV-3 Valve
Wb18-01
On the vehicles affected by this bulletin, it is necessary to add two metal reinforcement plates to all the parcel rack door supports that are holding a door gas shock.
IS-17043A
This instruction sheet explains how to optimise the operation of the lavatory fan
MI17-22
This Maintenance Information explains how to inspect the Fuel Tank Cradle Mounting Screws on a yearly basis
IS-17071
This instruction sheet explains how to install an ELD interface on OBD vehicles
IS-17907
This instruction sheet explains how to install the Volvo Electronic Logging Device (ELD)
IS-17043
This instruction sheet explains how to optimise the operation of the lavatory fan
CK17-30
On the vehicles affected by this bulletin, it is now possible to replace the older generation TGW 2.0 (3G network) by the newer 2.1 version (4G the network) using accessory kit 23266301 and the following procedure.
CK17-27
This conversion kit explains how to to disable the ACB radar.
Sp17-20
On the vehicles affected by this bulletin, the Electronic Stability Program May Not Operate Properly.
WB17-02
This bulletin explains how install an extension to the linear thermal detector (LTD) over the alternators
WB16-02E
On the vehicles affected by this bulletin, it is necessary to perform a Multiplex software update plus other corrective measures to improve the charging system.
IS-17900
This Instruction Sheet explains how to install a wheel fender stainless steel protector
MI16-17E
This Maintenance Information explains how to remove and install the Bosch HD10 (120A or 150A) alternator.
MI16-17D
Use this procedure for the removal and installation of the twin Bosch HD10 (120A or 150A) Alternators.
WB16-02D
On the vehicles affected by this bulletin, it is necessary to perform a Multiplex software update plus other corrective measures to improve the charging system. The corrective measures of this bulletin are very important and must all be carried out on the involved vehicles.
WB16-02C
On the vehicles affected by this bulletin, it is necessary to perform a Multiplex software update plus other corrective measures to improve the charging system. The corrective measures of this bulletin are very important and must all be carried out on the involved vehicles.
MI16-10A
This maintenance information applies only to vehicles equipped with 19000 lb Independent Front Suspension (IFS) and 22.5 x 10.5 Alcoa aluminum wheels for 365/70 R 22.5 size tires. When balancing this wheel for installation on the IFS, a specific type and size of clamp-on wheel weight should be used to provide the appropriate clearance with components of the suspension.
SCI16-40A
On the vehicles affected by this bulletin, replace the engine information decal located in the engine compartment.
WB16-33A
On the vehicles affected by this bulletin, replace the engine information decal located in the engine compartment.
MI16-34
THIS MAINTENANCE INFORMATION DESCRIBES THE STEPS TO BE FOLLOWED ON YOUR COMPUTER TO ADD THE VOLVO ENGINE BRAKE AUTO MODE ON THE VEHICLE. THE AUTO MODE MAY BE ADDED ON US10 AND OBD13 VEHICLES THAT WERE BUILT BEFORE THE INTRODUCTION OF THE VOLVO ENGINE BRAKE AUTO MODE ON THE ASSEMBLY LINE. THE VEHICLE MUST BE EQUIPPED WITH THE ALLISON TRANSMISSION AND VOLVO ENGINE BRAKE (VEB).
WB15-19G
ON THE VEHICLES AFFECTED BY THIS BULLETIN, VIBRATION IS CAUSING DAMAGE TO A/C COMPRESSOR AND COMPRESSOR HARNESS CONNECTORS. ADDITION OF A REINFORCEMENT BRACKET TO BITZER A/C COMPRESSOR IS NEEDED TO INCREASE THE INSTALLATION STIFFNESS AND REDUCE VIBRATION AMPLITUDE.
MI16-15B
The Beru sensors used on Prevost vehicles to monitor tire pressure (TPMS system) are being replaced by new Huf sensors and their corresponding stainless valves stems. Since the older and newer sensors are using different valve stems, replacement of a defective sensor on older vehicles will require the use of a new kit number (valve stem and sensor assembly). The table below provides a quick overview between the older and newer part numbers depending on wheel application.
WB16-02B
On the vehicles affected by this bulletin, it is necessary to perform a Multiplex software update plus other corrective measures to improve the charging system.
MI16-14
Use this procedure when a suspension height check or adjustment must be performed.
Mi16-28
This Maintenance information explains that on vehicles equipped with Ramco rear-view mirrors in winter conditions, ice may accumulate in the gap between the glass bottom edge and shell. The ice may impede mirror adjustment. Installing a drip edge will prevent ice accumulation permanently by diverting water outwards. The proposed drip edge may only be installed on mirrors having a flat glass in the lower section of the mirror.
WB16-02
On the vehicles affected by this bulletin, it is necessary to perform a Multiplex software update plus other corrective measures to improve the charging system.
MI16-23
This Maintenance Information explains that decals are available to update the front junction box on 2013 to 2016 Prevost vehicles; the decals will provide updated information and component descriptions. Refer to the identification part of this bulletin to locate the decal part number currently used on specific vehicles.
MI16-10
This information letter applies only to vehicles equipped with 19000 lb Independent Front Suspension (IFS) and 22.5 x 10.5 Alcoa aluminum wheels for 365/70 R 22.5 size tires. When balancing this wheel for installation on the IFS, a specific type and size of clamp-on wheel weight should be used to provide the appropriate clearance with components of the suspension.
MI16-15A
The Beru sensors used on Prevost vehicles to monitor tire pressure (TPMS system) are being replaced by new Huf sensors and their corresponding stainless valves stems. Since the older and newer sensors are using different valve stems, replacement of a defective sensor on older vehicles will require the use of a new kit number (valve stem and sensor assembly). The table below provides a quick overview between the older and newer part numbers depending on wheel application.
VBC-PREVOST 4
Communication letter from Accociate Administration for Enforcement, NHTSA From Prevost Subject Vehicle Brand: Prevost (EWR#000650)
Mi16-15
The Beru sensors used on Prevost vehicles to monitor tire pressure (TPMS system) are being replaced by new Huf sensors and their corresponding stainless valves stems. Since the older and newer sensors are using different valve stems, replacement of a defective sensor on older vehicles will require the use of a new kit number (valve stem and sensor assembly). The table below provides a quick overview between the older and newer part numbers depending on wheel application.
IS-16900C
This Instruction sheet explains how to install the Driver's Partition and Door
MI16-06
This Maintenance Information shares information about a new Automatic control mode now available on Prevost vehicles equipped with the Volvo Engine Brake (VEB).
MI16-16
This procedure explains how to perform a STARTER REMOVAL AND INSTALLATION, and does apply to Melco 105P70 starter part number #21212425.
IS-16900B
This Instruction sheet explains how to install the Driver's Partition and Door
WB16-04
On the vehicles affected by this bulletin the steering damping cylinder rod end spherical bearing may be loose in its housing. Replace as required and secure the steering damper spherical bearing with the provided hardware.
MI16-05
This Maintenance Information shares information about the Bendix M-32QR valve replaced by M-40QR model htat need to be taken into consideration, specially when switching them for the first time on a vehicle.
MI46-06
New Auto Engine Brake Volvo Engine Brake (VEB) with Automatic control mode A new Automatic control mode is now available on Prevost vehicles equipped with the Volvo Engine Brake (VEB), When running in AUTO mode (which is the default mode set at vehicle start-up), the engine brake is gradually applied to 100% brake power when the driver pushes the brake pedal. Since AUTO mode will not reduce vehicle momentum unless the brakes are applied, it will have no impact on fuel consumption. The driver can also choose two other modes using the steering wheel switches; Engine brake LOW and engine brake HIGH . When set to the engine brake LOW mode, 50% of the engine brake power will be applied when the driver releases the accelerator pedal. Using engine brake HIGH will apply 100% of the braking power. It must be noted that since engine brake LOW and engine brake HIGH will reduce vehicle speed upon release of the throttle pedal, they may negatively impact fuel consumption if used for extended periods of time.
IS-16900A
This Instruction sheet explains how to install the Driver's Partition and Door
IS-15907A
This Instruction Sheet explains how to assemble the BENDIX FLR10 AND FLR20 RADAR SENSOR ALIGNMENT TOOL
WB15-53A
On the vehicles covered by this bulletin, two DPF (diesel particulate filter) plugs may be loose. If a plug is loose, it may fall out under the effect of vibration. This may cause leakage of hot exhaust gases. It is therefore necessary to check if the plugs are tight and to tighten them properly if applicable.
MI15-18
This Maintenance Information does explain how five year old vehicles and older should be subjected to a thorough structural inspection.
IS-13169
This Instruction Sheet explains how to install the AWARE ADAPTIVE CRUISE BRAKING (ACB) FLR20 RADAR SENSOR REPLACEMENT kits # 145372 and 145373
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.