Vehicle report

2017 RAM 1500

Compare every RAM 1500 yearNHTSA and EPA records

Service bulletins

364 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000032

Service Bulletin/Repair Instructions

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

9100743

Service Bulletin/Repair Instructions

If Safety Recall Z46 has not been completed, order 68235275AB.

9100744

Service Bulletin/Repair Instructions

If Safety Recall Z46 has been completed, order 68632011AA.

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

9100639

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

106241

Service Bulletin/Repair Instructions

LAMP - DOME

104974

Service Bulletin/Repair Instructions

LAMP - DOME

103774

Service Bulletin/Repair Instructions

LAMP - DOME

S2505000001

Service Bulletin/Repair Instructions

CEL (Check Engine Lamp) C006A-49 Multi-Axis Acceleration Sensor Internal Electronic Failure And C10CC-00 ESC Sensors.

103288

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

103289

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

S1408000384 REV.H

Service Bulletin/Repair Instructions

S1408000384 REV.G

Service Bulletin/Repair Instructions

9100468

Service Bulletin/Repair Instructions

FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

25-009-24

Service Bulletin/Repair Instructions

Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0441 - EVAP Purge System Performance. ● P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: ● Hard to fill fuel tank with fuel. ● Premature shut-off of the gas nozzle when refueling. ● Flow back of fuel while refueling.

101232

Service Bulletin/Repair Instructions

Plate - Planetary

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

98354

Other

Valve - EGR

97961

Other

BRUSH - VACUUM

S1408000384

Service Bulletin/Repair Instructions

0902323

Service Bulletin/Repair Instructions

Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 °C (-20 °F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.

9100279

Service Bulletin/Repair Instructions

COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2307000002

Service Bulletin/Repair Instructions

Suspected engine coolant leak.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

S2308000101

Service Bulletin/Repair Instructions

The Replacement CSWM/HSM Sets DTC?s U1446-00, B1EB4-1B, B1EB3-1B, B11DC-13

S2308000102

Service Bulletin/Repair Instructions

The Heated Seats Do Not Meet The Customers Expectations

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

S2208000080

Service Bulletin/Repair Instructions

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

S2025000001

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S1623000028 Rev.

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S2218000022

Service Bulletin/Repair Instructions

Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.

S2214000003

Service Bulletin/Repair Instructions

Guidelines For The Use Of Alternative Diesel Fuels.

9004470

Service Bulletin/Repair Instructions

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

85049

Service Bulletin/Repair Instructions

COOLER - EGR

S1925000008

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

9004500

Service Bulletin/Repair Instructions

ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

S2209000003

Service Bulletin/Repair Instructions

Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1623000028

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

S1723000001

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S2218000001

Service Bulletin/Repair Instructions

Customer concern includes Mil-On/Check Engine Lamp-On. There also may or may not be driveability-related concerns that accompany the Mil-On condition. Upon further investigation, there may be a fault code for P062A-FUEL PUMP CONTROL PERFORMANCE.

S1309000030 Rev.

Service Bulletin/Repair Instructions

Engine Oil Filter Interchangeability

S1818000024

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S1818000024RevB

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S2109000010

Service Bulletin/Repair Instructions

3.0L Ecodiesel Engine Oil Information

14-007-21

Service Bulletin/Repair Instructions

3.0L Diesel Crankshaft Tone Wheel Loss of Signal - X94 Warranty Extension This bulletin involves replacing the crankshaft tone wheel. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0335-00 - Crankshaft Position Sensor Circuit. P0336-00 - Crankshaft Position Sensor Performance. Customers may also comment on one or more of the following: The vehicle will not accelerate quickly over 80 kph (50 mph) (vehicle is in limp mode). Vehicle periodically stalls.This symptom/condition is caused from missing magnetic material on the crankshaft tone wheel

76964

Service Bulletin/Repair Instructions

Warranty Bulletin D-21-10 (X94) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 RAM 1500 Pickup (DS)

S1623000028RevE

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

9003759

Service Bulletin/Repair Instructions

Housing, Overhead Console If you have a 2017 RAM Truck with a lighting concern in the overhead console, please call Jeff Pagel at cell (248) 421-3265. If no response in 15 minutes, continue with repair. Send photographs to jeff.pagel@fcagroup.com.

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S2109000003

Service Bulletin/Repair Instructions

Vehicle Cranks But Does Not Start Additional Diagnostics.

S1723000001RevD

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

S2123000028

Service Bulletin/Repair Instructions

Noise From Under Seat With Occupant Seated.

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1818000024 Rev.

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S1723000001 Rev.

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1723000001RevC

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1723000007 Rev.

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

S1723000007RevF

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

S1623000028RevD

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

9004351

Service Bulletin/Repair Instructions

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

S2123000011

Service Bulletin/Repair Instructions

Rattle Tapping Fluttering Noise From A Pillar Or Dash Driving At Highway Speeds

EmissionsW91

Service Bulletin/Repair Instructions

Emissions Recall W91 Reprogram Powertrain Control Module

W91 Combo

Service Bulletin/Repair Instructions

Emissions Recall W91 Reprogram Powertrain Control Module

25-001-21

Service Bulletin/Repair Instructions

Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister filter.This kit should not be installed on vehicles driven in normal conditions that are not subjected to the below symptom/conditions. Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience the following conditions:Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling.

2500121

Service Bulletin/Repair Instructions

72498

Service Bulletin/Repair Instructions

SAFETY RECALL W58 - LOSS OF CRANK POSITION Overlap with V08/V11/V16 Population

S1709000010 Rev.

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S2008000081 Rev.

Service Bulletin/Repair Instructions

Cruise Control Inoperative.

S1625000005

Service Bulletin/Repair Instructions

(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

S1625000005 Rev.

Service Bulletin/Repair Instructions

S1925000008 Rev.

Service Bulletin/Repair Instructions

(Rev. B) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

S1908000028 Rev.

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S1908000102

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S2025000001 Rev.

Service Bulletin/Repair Instructions

(Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

31-002-20

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

3100220

Service Bulletin/Repair Instructions

08-094-20

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

0809420

Service Bulletin/Repair Instructions

S2008000144

Service Bulletin/Repair Instructions

External Fuel Pump Relay Kit Now Available

S1725000002 Rev.

Service Bulletin/Repair Instructions

(Revision A): P2463-00-DIESEL PARTICULATE FILTER - SOOT ACCUMLATION

9003814

Service Bulletin/Repair Instructions

Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

9003817

Service Bulletin/Repair Instructions

9004299

Service Bulletin/Repair Instructions

Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

18-068-20 REV. B

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D30-00 - Oil Viscosity Too Low. Attempting to clear the DTC P1D30-00 will be unsuccessful. P2453-00 - Diesel Particulate Filter Differential Pressure Sensor Circuit Performance. P0401-00 - EGR Flow Insufficient Detected. P0133-00 - O2 Sensor 1/1 Slow Response. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P050E-00 - Cold Start Engine Exhaust Temperature Too Low. P0299-00 - Turbocharger Underboost condition. P0402-00 - EGR Flow Excessive Detected. P245B - EGR Cooler Bypass Control Circuit Performance. P20C6 - Reductant Heater 4 Control Circuit Performance. P208B - Reductant Pump 1 Control Performance. P249C - Excessive Time To Enter Closed Loop Reductant Injection Control. P20E8-00 - Reductant Pressure Too Low. P20E9-00 - Reductant Pressure Too High. The following software enhancement is available:Some vehicles may have experienced a slight engine hesitation or lag in acceleration from engine start-up until the engine and exhaust warmed up. This update is intended to reduce the hesitation or lag in acceleration from engine start-up. In addition, the following software enhancement is also available:Ability to enable the ?Fuel System Cleaning? routine in wiTECH.

18-068-20 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D30-00 - Oil Viscosity Too Low.Attempting to clear the DTC P1D30-00 will be unsuccessful. P2453-00 - Diesel Particulate Filter Differential Pressure Sensor Circuit Performance. P0401-00 - EGR Flow Insufficient Detected. P0133-00 - O2 Sensor 1/1 Slow Response. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P050E-00 - Cold Start Engine Exhaust Temperature Too Low. P0299-00 - Turbocharger Underboost Condition. P0402-00 - EGR Flow Excessive Detected. P245B - EGR Cooler Bypass Control Circuit Performance. P20C6 - Reductant Heater 4 Control Circuit Performance. P208B - Reductant Pump 1 Control Performance. P249C - Excessive Time To Enter Closed Loop Reductant Injection Control. P20E8-00 - Reductant Pressure Too Low. P20E9-00 - Reductant Pressure Too High. The following software enhancement is available:Some vehicles may have experienced a slight engine hesitation or lag in acceleration from engine start-up until the engine and exhaust warmed up. This update is intended to reduce the hesitation or lag in acceleration from engine start-up. In addition, the following software enhancement is also available:Ability to enable the ?Fuel System Cleaning? routine in wiTECH.

18-068-20

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D30-00 - Oil Viscosity Too Low. Attempting to clear the DTC will be unsuccessful. P2453-00 - Diesel Particulate Filter Differential Pressure Sensor Circuit Performance. P0401-00 - EGR Flow Insufficient Detected. P0133-00 - O2 Sensor 1/1 Slow Response. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P050E-00 - Cold Start Engine Exhaust Temperature Too Low. P0299-00 - Turbocharger Underboost Condition. P0402-00 - EGR Flow Excessive Detected. P245B - EGR Cooler Bypass Control Circuit Performance. P20C6 - Reductant Heater 4 Control Circuit Performance. P208B - Reductant Pump 1 Control Performance. P249C - Excessive Time To Enter Closed Loop Reductant Injection Control. P20E8-00 - Reductant Pressure Too Low. P20E9-00 - Reductant Pressure Too High. In addition, the following software enhancement is available:Ability to enable the ?Fuel System Cleaning? routine in wiTECH.

1806820

Service Bulletin/Repair Instructions

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S1925000008RevA

Service Bulletin/Repair Instructions

(Revision A) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

9003704

Service Bulletin/Repair Instructions

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

9003968

Service Bulletin/Repair Instructions

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

S2008000090

Service Bulletin/Repair Instructions

The Passenger Exterior Mirror Does Not Auto Dim

S2025000005

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set

S2009000002

Service Bulletin/Repair Instructions

Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)

S1723000007

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

S2021000002

Service Bulletin/Repair Instructions

Valve Body Pressure Testing Plug Inspection

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

9004081

Service Bulletin/Repair Instructions

APPLIQUE, Storage Bin (Rambox) For concern of Rambox applique fading, do not replace the applique. This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.

S1508000480

Service Bulletin/Repair Instructions

Speed Control Operates Intermittently

09-005-20

Service Bulletin/Repair Instructions

3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.

9004242

Service Bulletin/Repair Instructions

Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover manufacturer Fold-a-Cover at 1-800-322-0522.

S2023000014

Service Bulletin/Repair Instructions

Single Pop Noise From Rear Of Sunroof While Opening

S2008000013

Service Bulletin/Repair Instructions

Key Programming, Security Pin Request, Pin Invalid

9004196

Service Bulletin/Repair Instructions

Handle, Swivel Release and Grommet, Pivot Joint The box bed divider swivel release handle and pivot joint grommet are intended for DS only, and not to be used on DJ or DT. These parts were removed from DJ and DT, since the bed extender obstructs tail lamp visibility requirements at some angles. Installing these parts onto the 2019 or later DJ and DT trucks will violate lighting obstruction requirements.

OD61336

Service Bulletin/Repair Instructions

Safety Recall VB1: 2014-2019 DS 3.0L EGR Cooler Customer Handling

OD61336A

Service Bulletin/Repair Instructions

VB1 2014-2019MY DS 3.0L Diesel EGR Cooler (OD61336 Linked Document - Coolant Level Check Tutorial)

OD61336B

Service Bulletin/Repair Instructions

Parts Escalation Process (OD61336 Linked Document - Parts Support Instructions)

9004022

Service Bulletin/Repair Instructions

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

08-111-19 REV. A

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

VB3

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

VB3 REV1

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

31-003-19

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-006-19

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

D-19-25

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

D1925

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

08-111-19

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

0811119

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

18-089-19

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

1808919

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

9004154

Service Bulletin/Repair Instructions

BOX, Pickup (assembly) This service part has additional brackets used in manufacturing that will need to be removed by cutting them off prior to installation. This backet is on the front crossmember.

9004144

Service Bulletin/Repair Instructions

RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.

9004147

Service Bulletin/Repair Instructions

SEAT BELT, Front (RT / LT) Prior to replacing this part take pictures of the conector area at the harness and send to carmen.gonzalez@fcagroup.com. Please contact the following to return parts back to the Quality Engineering Center (QEC): maria.pineda@fcagroup.com (248) 202-5341.

09-003-19

Service Bulletin/Repair Instructions

GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.

08-089-19

Service Bulletin/Repair Instructions

Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.

9004125

Service Bulletin/Repair Instructions

GLASS, Backlite, Sliding, Assembly Before replacing this part, please call Lori Millen at (248) 379-1888. If no response in 15 minutes, proceed with repair. Please wrap back glass frame assembly in replacement part packing material to prevent twisting during shipping and return assembly to FCA Quality Engineering Center for analysis. If any questions, contact Lori Millen at (248) 379-1888.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

55488

Service Bulletin/Repair Instructions

PadKit- Front Disc Brake

55502

Service Bulletin/Repair Instructions

PadKit- Front Disc Brake

55189

Service Bulletin/Repair Instructions

Actuator-Multiaitr

55308

Service Bulletin/Repair Instructions

Bin- Storage

55429

Service Bulletin/Repair Instructions

Mat Kit- Floor Front

9002885

Service Bulletin/Repair Instructions

CALIPER ASSEMBLY, Disc Brake, Front For an issue with drift ONLY when braking, please replace the complete front caliper assemblies including adapters and pads as a unit, unbolting them from the knuckle. Also replace both front rotors, labeling right (RT) and left (LT). Call Mark Randall at (248) 520-3863, if no answer leave a message with last 8 of VIN, dealer code, and mileage. Save the Caliper Assemblies and Rotors for FasTrack return and root cause analysis. If no response in 15 minutes, proceed with repair.

9003988

Service Bulletin/Repair Instructions

Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 or stacey.davis@fcagroup.com if the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.

Volume 5 Issue 5

Service Bulletin/Repair Instructions

Warranty Operations Newsletter ? Volume 5, Issue 5

OD55473

Service Bulletin/Repair Instructions

SAFETY RECALL U74 & V44 ? TAILGATE LATCH (UPDATED) WIC ARTICLE 2688- RECALL RELATED DAMAGE 2015-2017MY RAM TRUCKS

54935

Service Bulletin/Repair Instructions

Sensor-nitrous oxlde

55134

Service Bulletin/Repair Instructions

Latch- Front Door

55309

Service Bulletin/Repair Instructions

Power Transfer Unit

55310

Service Bulletin/Repair Instructions

Run-Front Door Glass

55312

Service Bulletin/Repair Instructions

Molding-Wheel Plane

OD55431

Service Bulletin/Repair Instructions

Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information

55311

Service Bulletin/Repair Instructions

Damper-Steering

55322

Service Bulletin/Repair Instructions

Head-Cylinder

55324

Service Bulletin/Repair Instructions

Head-Cylinder

55272

Service Bulletin/Repair Instructions

Tube- Fuel Filler

OD55341

Service Bulletin/Repair Instructions

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

55221

Service Bulletin/Repair Instructions

Engine Oil- OW20

55136

Service Bulletin/Repair Instructions

Tube- Fuel Filler

55096

Service Bulletin/Repair Instructions

Engine Oil- OW20

54966

Service Bulletin/Repair Instructions

Module-Parking Assist

54973

Service Bulletin/Repair Instructions

Outlet- Air conditioning & heater

54931

Service Bulletin/Repair Instructions

TAILPIPE - EXHAUST

54583

Service Bulletin/Repair Instructions

Transmission ? With Torque Converter

54698

Service Bulletin/Repair Instructions

POWER DISTRIBUTION CENTER - INTELLIGENT POWER

54920

Service Bulletin/Repair Instructions

Panel Assembly-Door Trim

54637

Service Bulletin/Repair Instructions

FASCIA - REAR

54638

Service Bulletin/Repair Instructions

ASH RECEIVER - INSTRUMENT PANEL

Volume 5 Issue 4

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Volume 5, Issue 4

BJA46597

Service Bulletin/Repair Instructions

Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.

14-003-17

Service Bulletin/Repair Instructions

Fuel Weeping From Number Three Cylinder Injector Return Hose This bulletin involves inspecting the fuel return line connections at the number three cylinder fuel injector. Some customers may experience a fuel smell and/or weepage. Upon further investigation, a technician may notice the issue emanating from under the hood at the number three cylinder injector return hose connector.

9003600

Service Bulletin/Repair Instructions

USB Charging port.

9003293

Service Bulletin/Repair Instructions

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

9003809

Service Bulletin/Repair Instructions

Pinion Bearing Customer complaint of growling/groaning/grinding noise (not whine) from rear axle. Inspect pinion bearings for spalling. If spalling is found, replace the axle assembly without removing bearing cup from the housing. Please contact Ashley Gerebics at cell: (248) 472-6524 to arrange fast tracking of the axle to FCA. If no response in 15 minutes, proceed with repair.

0805317REVC

Service Bulletin/Repair Instructions

RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Enhanced Voice recognition (VR) performance. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.

9003718

Service Bulletin/Repair Instructions

Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the normal diagnostic procedure. Before replacing the camera, please disconnect and clean harness and camera connector. Clean & dry both connectors. If replacing the camera, please replace wire harness also and return parts to QEC.

9003805

Service Bulletin/Repair Instructions

Hub & Bearing Assy - Front For issues with front wheel Hub/Bearings appearing to leak grease, do not replace the parts. Please call Paul Kuehl for further assistance, at cell (248) 535-7013. If no response in 15minutes, proceed with repair, but do not replace bearing(s) unless there is visible damage, see Service Manual Diagnostic Procedure which includes a picture of typical bearing grease weepage.

23-045-17

Service Bulletin/Repair Instructions

Incorrect tint on backlite glass.

2304517

Service Bulletin/Repair Instructions

Incorrect tint on backlite glass.

9003773

Service Bulletin/Repair Instructions

DS Fuel Filler Housing If replacing the housing for a cracked/damaged condition, please call Jordan Weber at (818) 730-2758 prior to removing any parts. If there is no response within 15 minutes, please take a close-up picture that clearly shows the damage and send it and the VIN to Jordan.Weber@fcagroup.com, then replace the housing and filler tube as an assembly without further disturbing the rivets holding the housing to the tube. Please return the part to FCA for analysis.

9003794

Service Bulletin/Repair Instructions

Friction Modifier If you have a vehicle with customer complaint of Limited Slip Differential chatter or shudder, please do NOT add friction modifier to the axle, replace the axle, and contact Ashley Gerebics at cell: (248) 472-6524 to have the axle fast tracked back to FCA. If no response in 15 minutes, proceed with repair.

9003784

Service Bulletin/Repair Instructions

Fuel Delivery System Before replacing the Fuel Pump Module for rough idle or hard starting issue; please ensure that the Powertrain Control Module (PCM) is up to the latest flash level. If the problem persists with the vehicle up to latest PCM flash level, then proceed on replacing the Fuel Pump Module.

23-034-17 REV. A

Service Bulletin/Repair Instructions

Clicking Noise When Opening/Closing Power Sliding Backlite This bulletin involves identifying a clicking noise coming from the power sliding backlite center glass and replacing the backlitecable assembly. The customer may describe a noise when opening and/or closing the backlite center glass. The noise is described as clicking, popping,or ticking.

08-028-17 REV. B

Service Bulletin/Repair Instructions

RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

23-034-17

Service Bulletin/Repair Instructions

9003723

Service Bulletin/Repair Instructions

Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.

23-039-17

Service Bulletin/Repair Instructions

Rear Door Fixed Glass Cover is Loose This bulletin involves rework to the rear door fixed glass cover trim. The customer may notice the glass cover trim is loose or shows a gap on either of the rear doorFig. 1.Gap Identified at Door

23-040-17

Service Bulletin/Repair Instructions

Gap at Center Stack at the Instrument Panel This bulletin involves rework to the center stack trim at the instrument panel. The customer may notice a large gap where the center stack meets the instrument panelFig. 1.Gap at Center Stack Trim

0807417A

Service Bulletin/Repair Instructions

Headlamps and Wheel Alignment are out of Adjustment This bulletin involves adjusting the headlamps and correcting wheel alignment to proper specifications. The customer may describe that the headlamps are out of alignment, steering wheel is off-center or may notice premature front tire wear.

9003771

Service Bulletin/Repair Instructions

Radiator Before replacing the radiator call Matt Mihm at FCA Auburn Hills cell: (248) 736- 6542 to answer a few questions. If no response in 15 minutes, please proceed with repair. When replacing Radiator for damage on engine side of radiator, also replace fan module and ship the old fan using the same ticket number.

2103817

Service Bulletin/Repair Instructions

Tighten Transmission Extension Housing Bolts This bulletin involves tightening the fasteners extension housing bolts to propertorque. Some customers may experience noise and vibration in vehicle. This is due to improperly torqued transmission extension housing attachmentbolts.

0807417

Service Bulletin/Repair Instructions

Headlamps and Wheel Alignment Are Out of Adjustment This bulletin involves adjusting the headlamps and correcting wheel alignment to proper specifications. The customer may describe that the headlamps are out of alignment, steering wheel is off-center or may notice premature front tire wear.

9003762

Service Bulletin/Repair Instructions

Broken or non-funtioniong latches.

9003764

Service Bulletin/Repair Instructions

Brake Booster If replacing booster for squeak, click, or pop noise when applying brake pedal, please attempt greasing interface between brake pedal pin and brake booster eyelet. Use a general all-purpose grease such as MS-4178 used on steering linkages.

0805317A

Service Bulletin/Repair Instructions

This bulletin involves inspecting and if required, updating the radio software.

0802817

Service Bulletin/Repair Instructions

This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.

68234041A$

Service Bulletin/Repair Instructions

2303217

Service Bulletin/Repair Instructions

Left Front Door Cup Holder Insert Missing This bulletin involves installing the missing cup holder in the driver?s interior door panel. Some customer?s may notice the cup holder insert is missing from left front door panel.

2101317

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a less than desirable shift quality or the vehicle stuck in a fixed gear during a limp in mode.

2303117

Service Bulletin/Repair Instructions

Wheel Liner to Steel Bumper Slip Fit Design This bulletin involves informing technicians that the wheel liners tabs are to be tucked behind the flange of the bumper bracket. No fasteners are used to attach the liner and the bumper when vehicle is equipped with a steel front bumper.

0805317

Service Bulletin/Repair Instructions

This bulletin involves inspecting and if required, updating the radio software.

9003629

Service Bulletin/Repair Instructions

Rear View Camera For trucks equipped with rear view camera part number 68274731AD, if it has been brought to the dealership due to a customer complaint of the rear view camera image being too dark or hard to see, or is exhibiting the issue while in for unrelated service, the issue resides in the rear view camera and NOT the radio screen or mirror (depending on vehicle content available), or corresponding wiring. Issues with a fully black screen or a blue screen are separate from this issue and therefore this Tech Tip does not apply. Updated cameras with part number 68274731AE will correct the complaint.

9003749

Service Bulletin/Repair Instructions

RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.

03-002-17

Service Bulletin/Repair Instructions

Replace Rear Axle This bulletin involves replacing the rear axle assembly. If the vehicle is driven for a short period of time the rear axle may develop a whine noise.

18-031-17 REV. B

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):U1424-00 - Implausible Engine Torque Signal Received. P062A - Fuel Pump Control Performance. In addition, customers may experience the following condition:When starting a cold engine the vehicle has a rough idle and/or the engine will shut off.

9003413

Service Bulletin/Repair Instructions

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

18-055-17

Service Bulletin/Repair Instructions

9003109

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

9003530

Service Bulletin/Repair Instructions

Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under brake pedal status in the ABS module. Before replacing the Brake Pedal Position Sensor, please call Rick Gordon at Cell (248) 630-6281. If no response within 15 minutes, proceed with repair.

9003734

Service Bulletin/Repair Instructions

Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.

23-026-17

Service Bulletin/Repair Instructions

Sublime Green Outside Door Handle Paint Adhesion Issue This bulletin involves inspecting the exterior door handles for paint chipping off and replacing all handles if chipping is found. VINs in the attached RRT list require handle replacement without inspection. This bulletin only applies to vehicles with the ?Sublime Green? color paint option (Sales Codes FFB).The customer may comment that the paint is chipping off one or more of the exterior door handles.

18-031-17

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): U1424-00 - Implausible Engine Torque Signal Received. P062A - Fuel Pump Control Performance.

21-013-17

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a less than desirable shift quality or the vehicle stuck in a fixed gear during a limp in mode.The following enhancement is included in the software update: Improved transmission shift quality and allowing the transmission to shift multiple gears during a limp mode condition.

23-017-17

Service Bulletin/Repair Instructions

Gap Between Door Trim Panel And Inner Belt Molding This bulletin involves measuring both rear door panel gaps and possibly replacing the rear door trim panels and inner belt moldings that measure out of specifications. The customer may comment there is a bulging gap between either the left, right or both rear door trim panels and the inner belt moldings.

D-17-12

Service Bulletin/Repair Instructions

Shop Certification Program Guidelines

31056

Service Bulletin/Repair Instructions

Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

31115

Service Bulletin/Repair Instructions

Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

31127

Service Bulletin/Repair Instructions

Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

9003059

Service Bulletin/Repair Instructions

Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.

9003273

Service Bulletin/Repair Instructions

Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful and can be sent to Enzo's cell phone or his email. Enzo's e-mail address is enzo.piazza@fcagroup.com.

9003696

Service Bulletin/Repair Instructions

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

30731

Service Bulletin/Repair Instructions

04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

30948

Service Bulletin/Repair Instructions

Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

D-17-11

Service Bulletin/Repair Instructions

Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)

30928

Service Bulletin/Repair Instructions

55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017

30865

Service Bulletin/Repair Instructions

04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.

D-17-08

Service Bulletin/Repair Instructions

Essential Flash Management

9002977

Service Bulletin/Repair Instructions

Door latch Before replacing this part please contact Kevin Murphree at Cell (248) 613-3417 or Samantha Kallman (248)-576-1532. If you are unable to get a response within 15 minutes, please continue with the repair.

9003694

Service Bulletin/Repair Instructions

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

30657

Service Bulletin/Repair Instructions

R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

9003216

Service Bulletin/Repair Instructions

Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.

9003669

Service Bulletin/Repair Instructions

Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/release. Therefore, even after replacing the shifter for a noise complaint, the replacement part will also have a characteristic noise generated whenever the driver steps on the brake. Before performing a repair procedure for a noise complaint, please perform a subjective analysis of the noise coming from the rotary shifter. If the shifter noise is deemed abnormal sound (has an uncharacteristic buzz or grind), please proceed with normal replacement procedure. If so equipped, record the sound with a handheld microphone, or cell phone, and if noise is above 54dB @ 30cm away from the knob, please proceed with normal replacement procedure. For any further questions, please contact Theodore Kahiya at cell (519) 300-2443.

9003687

Service Bulletin/Repair Instructions

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

9003681

Service Bulletin/Repair Instructions

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

D-16-28 Rev. A

Service Bulletin/Repair Instructions

DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)

9002831

Service Bulletin/Repair Instructions

Water Pump For JK Bodies ONLY: If replacing the water pump for a chirp, squeal or NVH, please contact either: Nick Morand cell: (248) 410-5078 nick.morand@fcagroup.com Joe Lovell cell: (734) 309-6467 joe.lovell@fcagroup.com Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of when/where/how the pump makes noise to the above emails. If the dealer is located in the Detroit Metro Area, Engineering may send a representative to review with technician. Any information is appreciated. If a response is not received within 15 mins , then proceed with the necessary repair. For JK and DS: Before replacing water pumps for noise issues the heat shield on the catalytic converter needs to be checked to make sure it is not the source of the noise. Check while the engine is fully warmed up. If the heat shield is found to be the source of the noise tighten the bolts and, or add shims/washers as needed.

9003633

Service Bulletin/Repair Instructions

Water Pump Dealers are replacing water pumps because of a coolant leak. Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. Please inspect the bypass o-ring before replacing the pump as it is available separate for service.

9003636

Service Bulletin/Repair Instructions

Rear View Camera For trucks equipped with rear view camera part number 68274731A$, if there is a complaint of the rear view camera being inoperative, or the radio screen is black or blue when the truck is in reverse, DO NOT replace the rear camera or perform any repairs until attempting to contact Michael Talbert in Engineering Cell (248) 464- 2043, Monday - Friday between 8am - 7pm EST. If your call is not returned within 15 minutes, proceed with the normal diagnostic process

9003638

Service Bulletin/Repair Instructions

Fuel Tank Issue Description: Ram 1500 built between 7/1/16 and 8/15/16 with concern of "hard to fill" or "premature shut off", please remove the Canister line and Recirculation Line and retest. If the condition continues, tank replacement may be required. Please reference the proper diagnostic materials. Answers to the following questions can assist Engineering in their quality improvements: 1) At what level of fuel in the Tank does the Hard to Fill condition exist? 2) When did the customer start experiencing Hard to Fill condition? 3) Did the condition exist in a particular fuel station? If tank replacement is needed, please contact Sylvia Lopez at Cell (248) 520-9734 prior to replacing the Tank. She will help arrange shipment of the tank back to the Quality Engineering Center. If no response within 15 minutes proceed with repairs

23-053-16

Service Bulletin/Repair Instructions

Hemi Emblems Installed On Vehicles Equipped with A 3.6L Engine This bulletin involves removing the Hemi emblem on the front fenders of specifically equipped vehicles. of their 3.6L engine and midnight package (Sales Code 22Q) vehicle.

68140664

Service Bulletin/Repair Instructions

A/C compressor Before replacing the AC compressor for noise or in-op. call one of the individuals below.~ Steve Rice at cell (248) 867 0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.

68158770

Service Bulletin/Repair Instructions

USB Charging Port Before replacing this part - this is a charge only USB port intended to charge smart phones and other low power USB devices. To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues with some charging cables including Apple Lightning cables. For questions regarding the charging port functionality, please call Dave Diovardi at Cell (248) 941-8704 or Rick Gordon at Cell (248) 630-6281.~

68234041

Service Bulletin/Repair Instructions

Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

0807516

Service Bulletin/Repair Instructions

Body Control Module (BCM) Re-configure This bulletin involves re-configuring the BCM. when vehicles are not equipped with Front Park Assist.

05152029

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

68332810

Service Bulletin/Repair Instructions

Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 N·m [21 ft. lbs.].

20614

Service Bulletin/Repair Instructions

P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.

22842

Service Bulletin/Repair Instructions

05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.

22843

Service Bulletin/Repair Instructions

Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

20610

Service Bulletin/Repair Instructions

P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

20624

Service Bulletin/Repair Instructions

68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

17598

Service Bulletin/Repair Instructions

68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.

68232614A$

Service Bulletin/Repair Instructions

Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.

17161

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17191

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17202

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

16887

Service Bulletin/Repair Instructions

Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

17109

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17124

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17127

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17135

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17006

Service Bulletin/Repair Instructions

68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17007

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

05066241A$

Service Bulletin/Repair Instructions

Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.

05091960A$

Service Bulletin/Repair Instructions

Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

68103198A$

Service Bulletin/Repair Instructions

A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?

68184926A$

Service Bulletin/Repair Instructions

Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~

16103

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

16388

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

16374

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

16387

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

15640

Service Bulletin/Repair Instructions

Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

08-028-16

Service Bulletin/Repair Instructions

RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.

18-023-16

Service Bulletin/Repair Instructions

Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:

13289

Service Bulletin/Repair Instructions

Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13284

Service Bulletin/Repair Instructions

Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13286

Service Bulletin/Repair Instructions

Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13225

Service Bulletin/Repair Instructions

Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13110

Service Bulletin/Repair Instructions

Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13111

Service Bulletin/Repair Instructions

Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13303

Service Bulletin/Repair Instructions

Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13317

Service Bulletin/Repair Instructions

Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com

23-037-15

Service Bulletin/Repair Instructions

Windshield Wiper Blade/Element Maintenance

13059

Service Bulletin/Repair Instructions

Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13104

Service Bulletin/Repair Instructions

Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

12877

Service Bulletin/Repair Instructions

Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com

13003

Service Bulletin/Repair Instructions

Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com

12446

Service Bulletin/Repair Instructions

Inspection and Return: 68261532AA: Evaporator - Air Conditioning

12457

Service Bulletin/Repair Instructions

Molding Sill-Rear

31-001-15

Service Bulletin/Repair Instructions

Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.

12442

Service Bulletin/Repair Instructions

Inspection and Return: Motor - Window Regulator,Frt. &Rear Door

12408

Service Bulletin/Repair Instructions

TAILLIGHT.

82214909A

Service Bulletin/Repair Instructions

Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?

12398

Service Bulletin/Repair Instructions

STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification

82214739A

Service Bulletin/Repair Instructions

Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.

12395

Service Bulletin/Repair Instructions

Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification

68317270A

Service Bulletin/Repair Instructions

2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.

12351

Service Bulletin/Repair Instructions

Inspection and Return:Brake Rotor-52121050AA

12357

Service Bulletin/Repair Instructions

Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification

68258392A

Service Bulletin/Repair Instructions

RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.

68232369A

Service Bulletin/Repair Instructions

HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.

12312

Service Bulletin/Repair Instructions

Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD

68224166A

Service Bulletin/Repair Instructions

HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288

12272

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 04779884AC

68222862A

Service Bulletin/Repair Instructions

Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.

68211004A

Service Bulletin/Repair Instructions

Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.

68210300A

Service Bulletin/Repair Instructions

Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.

12253

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 68188899AA

68174064A

Service Bulletin/Repair Instructions

Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.

68140664A

Service Bulletin/Repair Instructions

Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.

12213

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 04779712AA

68090604A

Service Bulletin/Repair Instructions

Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.

68080819A

Service Bulletin/Repair Instructions

Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com

68079375A

Service Bulletin/Repair Instructions

Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.

56046094A

Service Bulletin/Repair Instructions

Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.

56041380A

Service Bulletin/Repair Instructions

Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.

55112621A

Service Bulletin/Repair Instructions

Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com

05191925A

Service Bulletin/Repair Instructions

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.

12137

Service Bulletin/Repair Instructions

Return: Molding Kit - Wheel Lip Opening

05154400A

Service Bulletin/Repair Instructions

Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.

05149141A

Service Bulletin/Repair Instructions

Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com

04861963A

Service Bulletin/Repair Instructions

Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.

04610124A

Service Bulletin/Repair Instructions

Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair

1UU47DX9A

Service Bulletin/Repair Instructions

Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part

6th Edition 2015

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Volume 1, Issue 6

STAR News No. 85

Service Bulletin/Repair Instructions

STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.

08-026-13REV.B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

9002054

Service Bulletin/Repair Instructions

If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.

9002519

Service Bulletin/Repair Instructions

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.