Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100898
Service Bulletin/Repair Instructions
Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05148163AE). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness (PN 05148163AE) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68450915AA OCV PNs: 53022338AB Phaser PNs: 53022298AA 53022298AB
114072
Service Bulletin/Repair Instructions
MOTOR - WINDOW REGULATOR
114073
Service Bulletin/Repair Instructions
MOTOR - WINDOW REGULATOR
S2608000033
Service Bulletin/Repair Instructions
Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
113276
Service Bulletin/Repair Instructions
CORE – HEATER
113277
Service Bulletin/Repair Instructions
CORE – HEATER
113069
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
113070
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
S2208000045 REV.D
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
113065
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
113066
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
9100845
Service Bulletin/Repair Instructions
For concerns of an inoperative A/C system (no relay activation, no compressor engagement, or no response to commands), technicians need to utilize Star Online Publication S2624000007 prior to component replacement. Failure to follow this star online publication may result in repeat repairs or misdiagnosis.
23-007-26 REV. A
Service Bulletin/Repair Instructions
Instrument Panel Delamination Customers may comment on the following: ● Wrinkles or bubbles in the instrument panel cover Fig. 1. This bulletin involves inspecting and possibly replacing the instrument panel cover.
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
112651
Service Bulletin/Repair Instructions
SHOCK ABSORBER - SUSPENSION
112652
Service Bulletin/Repair Instructions
SHOCK ABSORBER - SUSPENSION
9100839
Service Bulletin/Repair Instructions
3-way valves are available in STAR Parts as two distinct components and must be selected correctly based on application. The High Temp 3-way valve (68309834AC) is located between the engine and the bulkhead at the rear of the engine compartment. The Low Temp 3-way valve (68448241AA) is located between the engine and the radiator at the front of the engine. When ordering or servicing, ensure the correct valve is identified and installed in the proper location, as incorrect part selection may lead to improper thermal system operation and repeat repairs.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
112633
Service Bulletin/Repair Instructions
HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
112634
Service Bulletin/Repair Instructions
HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
111751
Service Bulletin/Repair Instructions
GRILLE - SPEAKER
08-208-26 REV. A
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
08-208-26
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
S2623000032
Service Bulletin/Repair Instructions
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
S2523000003 REV.A
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
9100799
Service Bulletin/Repair Instructions
WARNING: Shorting the 48V output stud to the 12V output stud can cause immediate and irreversible damage to the power pack unit. Always use insulated tools and protective stud covers when performing service operations. NOTE: A loose or high resistance ground connection may result in abnormal voltage behavior and can increase the risk of electrical component damage. Always verify ground integrity before system power up. For P0AFA repair: Please follow the Service library steps 1 through 7 without fail. Only replace PPU or MGU after verifying the final step of the procedure.
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
18-044-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2208000045 REV.C
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
23-007-26
Service Bulletin/Repair Instructions
Instrument Panel Delamination Customers may comment on the following: SYMPTOM: ● Wrinkles or bubbles in the instrument panel cover Fig. 1. This bulletin replacing the instrument panel cover. NOTE: Only vehicles still under the basic warranty are covered in this TSB.
S2621000003 REV.A
Service Bulletin/Repair Instructions
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110603
Service Bulletin/Repair Instructions
SPEAKER - NONE
110604
Service Bulletin/Repair Instructions
SPEAKER - NONE
S2621000003
Service Bulletin/Repair Instructions
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S1923000010 REV.A
Service Bulletin/Repair Instructions
Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
S1408000384 REV.I
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
109621
Warranty Program/Extension
D-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements
109724
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109727
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109767
Warranty Program/Extension
ID-25-14 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements
109152
Service Bulletin/Repair Instructions
CORE – HEATER
109153
Service Bulletin/Repair Instructions
CORE – HEATER
9100735
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
9100743
Service Bulletin/Repair Instructions
If Safety Recall Z46 has not been completed, order 68235275AB.
9100744
Service Bulletin/Repair Instructions
If Safety Recall Z46 has been completed, order 68632011AA.
S2505000003
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
S2523000091
Service Bulletin/Repair Instructions
Antilock Brake (ABS) Light On. Intermittent Or Implausible Wheel Speed Sensor Signal Diagnostic Trouble Codes (DTCs)
S2502000001
Service Bulletin/Repair Instructions
Lower Ball Joint / Lower Control Arm Servicing Updates.
108409
Service Bulletin/Repair Instructions
CORE - HEATER
108410
Service Bulletin/Repair Instructions
CORE - HEATER
S1805000006 REV.B
Service Bulletin/Repair Instructions
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
S2509000009
Service Bulletin/Repair Instructions
Engine Oil Leak
S2524000012
Service Bulletin/Repair Instructions
High Voltage Air Conditioning Refrigerant Dye
107563
Warranty Program/Extension
D-25-17 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements
107564
Warranty Program/Extension
ID-25-14 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements
S2323000020 REV.B
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
96C Combo
Service Campaign
Customer Satisfaction Notification 96C – Park Assis Module - Dealer Notification
02-002-25 REV. A
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
106352
Service Bulletin/Repair Instructions
SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
9100639
Service Bulletin/Repair Instructions
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
08-240-25
Service Bulletin/Repair Instructions
Flash: Park Assist Module (PAM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B128E-25 - PTS Sensor 1-Signal Shape/Waveform Failure. ● B128F-25 - PTS Sensor 2-Signal Shape/Waveform Failure. ● B1290-25 - PTS Sensor 3-Signal Shape/Waveform Failure. ● B1291-25 - PTS Sensor 4-Signal Shape/Waveform Failure. ● B1292-25 - PTS Sensor 5-Signal Shape/Waveform Failure. ● B1293-25 - PTS Sensor 6-Signal Shape/Waveform Failure. ● B1295-25 - PTS Sensor 8-Signal Shape/Waveform Failure. ● B1296-25 - PTS Sensor 9-Signal Shape/Waveform Failure. ● B1297-25 - PTS Sensor 10-Signal Shape/Waveform Failure. ● B1298-25 - PTS Sensor 11-Signal Shape/Waveform Failure. ● B1299-25 - PTS Sensor 12-Signal Shape/Waveform Failure. **Customers must also experience one or more of the following:** ● **Park Assist is inoperative.** ● False braking alerts while backing up when there’s nothing behind the vehicle. ● When backing up, the park assist feature will apply the brakes when no object is behind the vehicle. This bulletin involves updating the PAM module with the latest available software.
106241
Service Bulletin/Repair Instructions
LAMP - DOME
S2509000001 REV.B
Service Bulletin/Repair Instructions
Engine Rattle Noise
S2422000001 REV.D
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-221-25
Service Bulletin/Repair Instructions
115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated. This bulletin involves replacing the inverter switch.
9100627
Service Bulletin/Repair Instructions
To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.
S2519000006
Service Bulletin/Repair Instructions
Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.
14-013-25 REV. A
Service Bulletin/Repair Instructions
Hard To Fill With Fuel Customers may experience one or more of the following: ● Hard, difficult, or unable to fill the fuel tank. ● Fuel nozzle shuts off prematurely before the fuel tank is full. This bulletin involves replacing the fuel tank.
18-033-25 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430 - Catalyst System Efficiency Below Threshold Bank 2. ● P0456 - EVAP System Small Leak. ● P06EF - Engine Restart Performance. ● P0175 - Fuel System 2/1 Rich. ● P258B - Electronic Vacuum Pump Performance. ● P0128 - Thermostat Rationality. ● C0062 - Longitudinal Acceleration Sensor. In addition, the customer may experience one or more of the following: ● Vehicle fails emissions inspection testing due to OBD catalyst monitor readiness. ● Engine RPM erratic and or bucking, when accelerating after slowing down. ● Occasional engine shut off while shifting from 4WD low to 2WD. ● Improvements to the vacuum pump cycle time. ● Rough idle after cold start. This bulletin involves reprogramming the PCM with the latest available software.
S2208000138 REV.B
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9100622
Service Bulletin/Repair Instructions
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
S2523000062
Service Bulletin/Repair Instructions
Bumper Mounted 7 Pin Trailer Tow Connector
18-033-25
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430 - Catalyst System Efficiency Below Threshold Bank 2.** ● P0456 - EVAP System Small Leak. ● P06EF - Engine Restart Performance. ● P0175 - Fuel System 2/1 Rich. ● P258B - Electronic Vacuum Pump Performance. ● P0128 - Thermostat Rationality. ● C0062 - Longitudinal Acceleration Sensor. In addition, the customer may experience one or more of the following: ● **Vehicle fails emissions inspection testing due to OBD catalyst monitor readiness.** ● Engine RPM erratic and or bucking, when accelerating after slowing down. ● Occasional engine shut off while shifting from 4WD low to 2WD. ● Improvements to the vacuum pump cycle time. ● Rough idle after cold start. This bulletin involves reprogramming the PCM with the latest available software.
9100614
Service Bulletin/Repair Instructions
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
104974
Service Bulletin/Repair Instructions
LAMP - DOME
105590
Service Bulletin/Repair Instructions
Warranty Newsletter – Volume 11, Issue 6
105591
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
14-013-25
Service Bulletin/Repair Instructions
Hard To Fill With Fuel Customers may experience one or more of the following: ● Hard, difficult, or unable to fill the fuel tank. ● Fuel nozzle shuts off prematurely before the fuel tank is full. This bulletin involves replacing the fuel tank.
104970
Service Bulletin/Repair Instructions
CORE - HEATER
9100592
Service Bulletin/Repair Instructions
LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.
02-002-25
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
09-011-25
Service Bulletin/Repair Instructions
Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.
S2323000002 REV.A
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
105038
Service Bulletin/Repair Instructions
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
03-004-25
Service Bulletin/Repair Instructions
Front Drive Unit Vibrates Customers may experience the following: ● Vibration in the front of the vehicle from the front drive unit This bulletin involves replacing the right front output shaft.
105039
Service Bulletin/Repair Instructions
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
9100498 Rev 3
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
9100534 Rev 1
Service Bulletin/Repair Instructions
Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
103774
Service Bulletin/Repair Instructions
LAMP - DOME
S2523000035
Service Bulletin/Repair Instructions
Door Trim Panel Fitment. Warpage, Buzz Squeak Rattle (BSR) Noises. Poor Audio Sound Quality From Door Speaker.
S2523000038
Service Bulletin/Repair Instructions
Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.
S2523000024
Service Bulletin/Repair Instructions
Rear Defogger Solder Terminals Detached.
S2408000015 REV.D
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
S2509000004
Service Bulletin/Repair Instructions
Misfire DTCs, Rough Idle, Valvetrain Noise
S2509000001 REV.A
Service Bulletin/Repair Instructions
Engine Rattle Noise
9100534
Service Bulletin/Repair Instructions
Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
9100471
Service Bulletin/Repair Instructions
CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.
S2509000002
Service Bulletin/Repair Instructions
Engine Noise
S2505000001
Service Bulletin/Repair Instructions
CEL (Check Engine Lamp) C006A-49 Multi-Axis Acceleration Sensor Internal Electronic Failure And C10CC-00 ESC Sensors.
02-001-25
Service Bulletin/Repair Instructions
Front Lower Control Arm Stabilizer Link Noise Customers may experience the following: ● Rattle or clunk noise coming from the front end of the vehicle when driving over bumps, performing turns or during normal operation. This bulletin involves road testing and possibly tightening the stabilizer link attachment to lower control arm nut.
9100498 REV 1
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
14-005-25
Service Bulletin/Repair Instructions
Hard To Fill With Fuel Customers may experience one or more of the following: ● Hard, difficult, or unable to fill the fuel tank. ● Fuel nozzle shuts off prematurely before the fuel tank is full. ● Fuel spits or spills out while filling the fuel tank. This bulletin involves replacing the fuel tank.
9100500
Service Bulletin/Repair Instructions
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
103237
Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING
S2509000001
Service Bulletin/Repair Instructions
Engine Rattle Noise
103288
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
103289
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
103291
Service Bulletin/Repair Instructions
PANEL - B PILLAR LOWER TRIM
S2323000004 REV.A
Service Bulletin/Repair Instructions
Defogger Is Not Working. Terminal Detached From The Glass.
03-001-25 REV. A
Service Bulletin/Repair Instructions
Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
9100498
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).
03-001-25
Service Bulletin/Repair Instructions
Clicking Noise While In 4WD ustomers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. his bulletin involves replacing the front driveshaft
9003980
Service Bulletin/Repair Instructions
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.
S1408000384 REV.H
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
102948
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
102950
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
S2523000005
Service Bulletin/Repair Instructions
Squeak Noise From Brake Pedal When Pressed And Or Released.
9100460 REV1
Service Bulletin/Repair Instructions
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
S2523000003
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
S1408000384 REV.G
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100468
Service Bulletin/Repair Instructions
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
S2208000045 REV.B
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
9100460
Service Bulletin/Repair Instructions
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
25-009-24
Service Bulletin/Repair Instructions
Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0441 - EVAP Purge System Performance. ● P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: ● Hard to fill fuel tank with fuel. ● Premature shut-off of the gas nozzle when refueling. ● Flow back of fuel while refueling.
101935
Service Bulletin/Repair Instructions
GLASS - BACKLITE
101936
Service Bulletin/Repair Instructions
GLASS - BACKLITE
101789
Service Bulletin/Repair Instructions
BUSHING - STABILIZER BAR
S2422000001 REV.C
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
101232
Service Bulletin/Repair Instructions
Plate - Planetary
S2423000043
Service Bulletin/Repair Instructions
Dome Lamp LED And Incandescent Bulb Servicing.
100774
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
97802
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
S2423000024 REV.B
Service Bulletin/Repair Instructions
Door Ajar Light On With Door(s) Closed.
S2208000153 REV.B
Service Bulletin/Repair Instructions
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster
100681
Warranty Program/Extension
Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)
100595
Warranty Program/Extension
WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
100599
Warranty Program/Extension
FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
S228A000017 REV.A
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
99939
Service Bulletin/Repair Instructions
GLASS - BACKLITE
100418
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
100421
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
9100409
Service Bulletin/Repair Instructions
TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB 21-048-24 for potential transfer case shift motor replacement
S2423000027 REV.A
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Or Inoperative.
S2308000155
Service Bulletin/Repair Instructions
Water Intrusion Of The RFH Causes Erratic Operation Of Start/Stop Button And Other RFH Functions Accompanied By Multiple RFH DTCs
S2023000024 REV.C
Service Bulletin/Repair Instructions
Water Leak Rear Of Cab Rear Seat Or Headliner
S2423000039
Service Bulletin/Repair Instructions
Wiper Motor Inoperative. Wiper Doesn’t Work or Stops Randomly On Glass
31-001-24
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
99500
Other
CARRIER – PLANETARY & SHAFT KIT - OUTPUT
09-001-24 REV. C
Service Bulletin/Repair Instructions
Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold.
S2408000015 REV.C
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
S2402000001
Service Bulletin/Repair Instructions
Clunking Noise From Front Stabilizer Bar / Sway Bar Link.
96076
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
98927
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
S1408000384 REV.F
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2307000002 REV.B
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
23-042-24
Service Bulletin/Repair Instructions
Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ● A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). ● Water leak from at top of the backlite. This bulletin involves applying urethane to the sliding backlite.
S2423000024 REV.A
Service Bulletin/Repair Instructions
Door Ajar Light On With Door(s) Closed.
98354
Other
Valve - EGR
S2423000027
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Or Inoperative
S2408000050
Service Bulletin/Repair Instructions
After A Recent Service Repair The Vehicle is Setting Diagnostic Trouble Codes (DTCs) B0090-49 Left Frontal Acceleration Sensor-Internal Electronic Failure, B0095- 49 Right Frontal Acceleration Sensor-Internal Electronic Failure
S1908000050 REV.A
Service Bulletin/Repair Instructions
Checking Radio Software Level On A VP2 Radio
97961
Other
BRUSH - VACUUM
S2408000015 REV.B
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
9100337
Service Bulletin/Repair Instructions
PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
0803024
Service Bulletin/Repair Instructions
Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA - Voltage Sense A Circuit. ? P0B3D - Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E - Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 - Control Module Timer/Clock Performance. ? P0E55 - DC/DC Converter Current Sensor Circuit "A". ? P0DAF - Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
0900124
Service Bulletin/Repair Instructions
Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
ReferenceY40A
Service Bulletin/Repair Instructions
Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates
S248A000001
Service Bulletin/Repair Instructions
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
ReferenceY40
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Y40 Control Module Software Updates
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0902323
Service Bulletin/Repair Instructions
Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 °C (-20 °F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.
9100279
Service Bulletin/Repair Instructions
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.
S2323000085
Service Bulletin/Repair Instructions
Drone Noise From Bed Or Rear Of Truck While Driving At Speeds Between 20 And 45 MPH
S2309000013
Service Bulletin/Repair Instructions
Verifying Camshaft Diagnosis
0901923
Service Bulletin/Repair Instructions
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
2309823
Service Bulletin/Repair Instructions
Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.
9100247
Service Bulletin/Repair Instructions
ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
93438
Service Bulletin/Repair Instructions
Warranty Bulletin D-23-17 (XL1) Backlite Select 2019 - 2021 RAM 1500 Pickup (DT)
93446
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-21 (XL1) Backlite Select 2019 - 2021 RAM 1500 Pickup (DT)
S2221000003
Service Bulletin/Repair Instructions
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
S2319000008
Service Bulletin/Repair Instructions
Clicking Noise From Steering Column While Turning Steering Wheel.
S2208000011
Service Bulletin/Repair Instructions
Wireless Qi Charger Not Charging
S1923000044
Service Bulletin/Repair Instructions
Dust Intrusion Or Air Leak Into Cab
9100212
Service Bulletin/Repair Instructions
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
S2307000002
Service Bulletin/Repair Instructions
Suspected engine coolant leak.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
S2308000101
Service Bulletin/Repair Instructions
The Replacement CSWM/HSM Sets DTC?s U1446-00, B1EB4-1B, B1EB3-1B, B11DC-13
S2308000102
Service Bulletin/Repair Instructions
The Heated Seats Do Not Meet The Customers Expectations
1808723
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0420 - Catalyst System Efficiency Below Threshold Bank 1. ? P0430 - Catalyst System Efficiency Below Threshold Bank 2. This bulletin involves reprogramming the PCM with the latest available software.
1808823
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:? P0420 - Catalyst System Efficiency Below Threshold Bank 1. ? P0430 - Catalyst System Efficiency Below Threshold Bank 2. This bulletin involves reprogramming the PCM with the latest available software.
S2023000037
Service Bulletin/Repair Instructions
Wind Whistle Noise From Dash A Pillar Area While Driving
S2108000093
Service Bulletin/Repair Instructions
Apple CarPlay Does Not Work Or Not Connecting
S2308000042
Service Bulletin/Repair Instructions
EPS And Other CAN C Modules Offline, U0001-00, U0002-00, and U0131-00 Can C Bus Diagnostic Trouble Codes (DTCs).
S1808000152
Service Bulletin/Repair Instructions
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
ZD7
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software update
2307423
Service Bulletin/Repair Instructions
Water Leak at Center High Mounted Stop Lamp (CHMSL) Warranty Extension XG1 Customers may experience one or more of the following: ? Water on the headliner. ? Water at the back of the cab. ? A leak from the third brake/cargo light/CHMSL. This bulletin involves replacing the CHMSL assembly.
91742
Service Bulletin/Repair Instructions
Warranty Bulletin D-23-11 (XG1) Center High Mounted Stop Lamp (CHMSL) - Select 2019 - 2021 RAM 1500 Pickup (DT)
91745
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-13 (XG1) Center High Mounted Stop Lamp (CHMSL) - Select 2019 - 2021 RAM 1500 Pickup (DT)
S2323000020
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
ReferenceZD7
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software Update
BulletinA
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software Update
S2309000002
Service Bulletin/Repair Instructions
MIL lamp-on. Engine noise, rattle. Misfire or rough running.
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
S238A000024
Service Bulletin/Repair Instructions
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
9004073
Service Bulletin/Repair Instructions
SENSOR, Wheel Speed When replacing a front wheel speed sensor, hold the convolute towards the sensor head and add a zip tie over the convolute to secure it with the sensor pigtail wire to prevent movement. This will protect the wire from the brake splash shield.
9100133
Service Bulletin/Repair Instructions
ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
9100143
Service Bulletin/Repair Instructions
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
9100114
Service Bulletin/Repair Instructions
Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal. It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. It could have been blown into the hose or CAC. If that is the only concern with the CAC Hose Assembly, then replace the seal with a new replacement seal instead of replacing the entire hose assembly.
9100142
Service Bulletin/Repair Instructions
Mirror
S2208000080
Service Bulletin/Repair Instructions
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
S2223000063
Service Bulletin/Repair Instructions
Ambient Temperature Sensor Servicing.
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S2223000048
Service Bulletin/Repair Instructions
Heated Seat Cushion Element Inoperative
S2025000001
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S2307000001
Service Bulletin/Repair Instructions
Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.
9003357A
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357a
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
S228A000028
Service Bulletin/Repair Instructions
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
9003357
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
S2323000016
Service Bulletin/Repair Instructions
Power Side Step Does Not Operate Or Operates Intermittently
S2323000017
Service Bulletin/Repair Instructions
Enabling A New Power Side Step Module.
3100123
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-038-23
Service Bulletin/Repair Instructions
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
S1623000028 Rev.
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1918000013 Rev.
Service Bulletin/Repair Instructions
Crank, No Start Condition, Diagnostic Trouble Code (DTC) P0688 - Auto Shutdown Relay Sense Circuit
08-008-23
Service Bulletin/Repair Instructions
UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode (LA, LD, LX only). Can not change the time on the clock (LA, LD and LX only). USB hub inoperable (D-Trucks only). Backup camera gridlines missing (D-Trucks only). Device not supported message (D-Trucks only). Remote app inoperative (D-Trucks only). Unable to adjust volume (D-Trucks only). Heated steering wheel inoperable (D-Trucks only). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. **This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**
S2323000004
Service Bulletin/Repair Instructions
Defogger Is Not Working. Terminal Detached From The Glass.
S2323000002
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
S2214000005
Service Bulletin/Repair Instructions
Upgrading To A Larger Capacity Fuel Tanks
08-003-22 REV. A
Service Bulletin/Repair Instructions
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
31-002-22
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-229-22
Service Bulletin/Repair Instructions
Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device
S2218000022
Service Bulletin/Repair Instructions
Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.
0821522
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Updates
2305122
Service Bulletin/Repair Instructions
RamBox Applique Separation/Delamination
0809522
Service Bulletin/Repair Instructions
UAX And UCX KR20.12 To PR40.1 Software Version Updates
0821422
Service Bulletin/Repair Instructions
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
S2208000177
Service Bulletin/Repair Instructions
Speed Control Operates Intermittently
S2223000076
Service Bulletin/Repair Instructions
Rear 60/40 Seat Back Will Not Unlatch To Fold Forward.
S2208000138RevA
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2223000070
Service Bulletin/Repair Instructions
Exterior Mirror Lamp Service
S1808000097
Service Bulletin/Repair Instructions
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
2302922REVA
Service Bulletin/Repair Instructions
Active Air Dam Not Functioning - X96 Warranty Extension This bulletin involves replacing the active front air dam. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatthe following Diagnostic Trouble Code (DTC) has been set: U0645 - Lost Communication With Active Air Dam Module. The customer may also comment on the following: The Active Air Dam is inoperable.
S2208000162
Service Bulletin/Repair Instructions
Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00 Lost Communication with Master Power Window Switch
S2214000003
Service Bulletin/Repair Instructions
Guidelines For The Use Of Alternative Diesel Fuels.
9004470
Service Bulletin/Repair Instructions
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
0901122
Service Bulletin/Repair Instructions
Cold Engine Ticking Noise From Exhaust Manifold Area This bulletin involves replacing the exhaust manifolds. The customer may describe an ticking noise from the exhaust manifold location(s) when cold.
S1902000008
Service Bulletin/Repair Instructions
Air Suspension Compressor Module Assembly Replacement.
S1923000052RevA
Service Bulletin/Repair Instructions
Wind Noise From Lower Center Windshield Area At Highway Speed
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
S2223000059
Service Bulletin/Repair Instructions
Rattle Squeak Noise From Sunroof Area
S2023000037RevB
Service Bulletin/Repair Instructions
Wind Whistle Noise From Dash A Pillar Area While Driving
S1823000030RevA
Service Bulletin/Repair Instructions
Buzz Squeak Noise From Steering Column Area While Turning Steering Wheel
S228A000017
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
S2224000001RevA
Service Bulletin/Repair Instructions
Customer indicates AC does not blow cool air. Possible DTC B11FE-11 or B11FE-15 Variable Compressor Control Circuits.
0814422
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. The technician may find one or more of the following DTCs: C1415-92 - Transfer Case Motor Current-Performance or Incorrect Operation. U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updating the DTCM. In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WD AUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).
S2208000143
Service Bulletin/Repair Instructions
Driver And Passenger Window Make a Small Window Reversal After Stopping the Express Up Request at The Mid-way Point And Re-engaging The Express Up Request
2302922
Service Bulletin/Repair Instructions
Active Air Dam Not Functioning - X96 Warranty Extension This bulletin involves replacing the active front air dam. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatthe following Diagnostic Trouble Code (DTC) has been set: U0645 - Lost Communication With Active Air Dam Module. The customer may also comment on the following: The Active Air Dam is inoperable.
84819
Service Bulletin/Repair Instructions
Warranty Bulletin D-22-12 (X96) Active Air Dam - Select 2019 Ram 1500 Pickup (DT)
S1908000193RevA
Service Bulletin/Repair Instructions
The Tailgate Ajar Warning Lamp Does Not Illuminate
S2208000138
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S228A000004RevB
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
S2223000051
Service Bulletin/Repair Instructions
Drone Buzz Noise In MDS Mode 1200 RPM And Up
2302422
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.
S2108000060RevB
Service Bulletin/Repair Instructions
Service Park Assist Message Or Rear Park Assist Unavailable Message Displaying On The Cluster
S1808000265RevA
Service Bulletin/Repair Instructions
Key Programming Process, Key Already Programmed Message, Low Battery Message
S228A000004RevA
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
S1823000056RevE
Service Bulletin/Repair Instructions
Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
S2202000006
Service Bulletin/Repair Instructions
Air Suspension Compressor Quick Connect Adaptor Fitting Service.
S228A000004
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
9004419
Service Bulletin/Repair Instructions
SCREW, Hex Flange Head, Rack and Pinion Gear to Frame NEW MOUNTING BOLTS ARE REQUIRED WHEN EPS GEAR IS REPLACED. The steering gear mounting washers between the gear and frame were eliminated, and threads internal to the EPS mounts were repositioned which may cause the old bolt (or new bolts manufactured prior to 7/31/2021) to bottom out prior to achieving torque which can cause an NVH issue. For a new EPS gear (with mounting washers eliminated) please use 06510880AA bolts manufactured after 7/31/21). New bolts have a shorter shoulder length (approx 130mm) than bolts made prior to 7/31/21 (approx 140mm).
S1925000008
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.
9004484
Service Bulletin/Repair Instructions
Motor Generator Unit Engineering is looking to avoid unnecessary part replacements for Motor Generator Unit (MGU) underhood whining noise and P1C64 faults. When replacing the MGU for a bearing noise, connect the scan tool to the vehicle and create a scan report to include with the claim prior to replacement of the MGU. See SOL case S2208000009 for added details. Please check Service Library for available TSBs for your concern. Follow current Service Procedures for each complaint, but call Engineering before removing MGU to gather further information. Contacts: FCA Redacted Content If no response in 15 minutes, proceed with repair.
0809122
Service Bulletin/Repair Instructions
Battery Pack Control Module (BPCM) Updates
0807622
Service Bulletin/Repair Instructions
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates
1807022
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates RAM 1500 PickupThis bulletin applies to vehicles within the following markets/countries: North America, APAC, EMEA and LATAM. This bulletin applies to vehicles equipped with a 3.6L V6 24V VVT Etorque Engine Upgrade I (Sales Code ERG). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs have been set: P0607 - ECU Internal Performance. P04FC - Crankcase ventilation system performance. U1817 - Lost Communication With Hybrid Powertrain Control Module On D-PT. U0074 - Dedicated Powertrain D-PT Can Bus Off. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine ifa leak is present in the system. P06EF - Engine Restart Performance. P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal Acceleration Sensor. In addition, customers may experience one or more of the following concerns: A 2-3 kmh (1-2 mph) difference between cruise set speed and the actualvehicle speed (APAC, EMEA and LATAM Only). An inability to tap up cruise control in kph/mph increments. A rough idle during engine warm-up condition. A hesitation during aggressive accelerations after an Electronic Stop/Start(ESS) event and the engine is not fully at warm operational temperature. Engine RPM erratic and or bucking, when accelerating after slowing down. Occasional engine shut off while shifting from 4WD low to 2WD. Improvements to the vacuum pump cycle time. Rough idle after cold start.
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
9004510
Service Bulletin/Repair Instructions
FRAME, Front Seat Cushion If replacing this for a power seat does not move, refer to STAR parts section 050 - Interior Trim 905.02 - Adjusters, Recliners, Shields and Risors - Drivers Seat, Power Seat Motors The motors are available separately from the frame Assembly
9004500
Service Bulletin/Repair Instructions
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.
9004505
Service Bulletin/Repair Instructions
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process. To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
S2209000003
Service Bulletin/Repair Instructions
Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.
S2223000026
Service Bulletin/Repair Instructions
Front Tire Rub On Fender Liner Splash Shield
S2208000073
Service Bulletin/Repair Instructions
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000011 RevB
Service Bulletin/Repair Instructions
Wireless Qi Charger Not Charging
S1708000118
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2208000068
Service Bulletin/Repair Instructions
?Device Not Supported? Message on the radio screen
S2209000002
Service Bulletin/Repair Instructions
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.
S2023000037 RevA
Service Bulletin/Repair Instructions
Wind Whistle Noise From Dash A Pillar Area While Driving
S2123000059
Service Bulletin/Repair Instructions
Water Leak At Headliner Near Driver Microphone
S2123000059 RevA
Service Bulletin/Repair Instructions
Water Leak At Headliner Near Driver Microphone
9004468
Service Bulletin/Repair Instructions
Fuel Pump Control Module, PCM, and Fuel Pump Module Do not replace the PCM, Fuel Pump Control Module, or Fuel Pump Module for a P062A DTC. Please email FCA Redacted Content with your contact information and provide a vehicle scan report from WiTECH showing the DTC in Active, Pending, or Stored status. If no response in 15 minutes, proceed with repair.
1400122
Service Bulletin/Repair Instructions
Hard To Fill With Fuel This bulletin involves replacing the fuel tank. Customers may experience one or more of the following:Hard, difficult, or unable to fill the fuel tank. Fuel nozzle shuts off prematurely before the fuel tank is full. Fuel spits or spills out while filling the fuel tank.
2300222
Service Bulletin/Repair Instructions
Dust Infiltration Inside Cabin This bulletin involves possibly replacing the exhausters and sealing cabin body joints. Customers may comment on the following:Dust infiltration inside the cabin and on cabin surfaces, even with the windows up.
S1623000028
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
S1723000001
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S2208000009
Service Bulletin/Repair Instructions
Motor Generator Unit (MGU) Replacement For Bearing Noise. Updating The MGU Flash Table
S2208000016
Service Bulletin/Repair Instructions
Headlamps Or Fog Lamps Do Not Follow Steering Input When Turning
S2208000028
Service Bulletin/Repair Instructions
Connected Services Will Not Work After Radio Replacement
S2218000001
Service Bulletin/Repair Instructions
Customer concern includes Mil-On/Check Engine Lamp-On. There also may or may not be driveability-related concerns that accompany the Mil-On condition. Upon further investigation, there may be a fault code for P062A-FUEL PUMP CONTROL PERFORMANCE.
S1309000030 Rev.
Service Bulletin/Repair Instructions
Engine Oil Filter Interchangeability
23-039-21
Service Bulletin/Repair Instructions
Front Door Lock Grommet Retrofit This bulletin involves retrofitting the front door lock grommet with a new part to allow the door lock to be recessed into the grommet on both front doors The customer may comment on the following:The arm, elbow or skin may be contacted during a auto door lock cycle event.
08-119-21 REV. A
Service Bulletin/Repair Instructions
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - Current software 34.2RM will be update to 34.31FRM. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM® button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
08-137-21 REV. B
Service Bulletin/Repair Instructions
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following:Vibration felt or noise heard when turning right at low speeds.
08-137-21 REV. A
Service Bulletin/Repair Instructions
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following: Vibration felt or noise heard when turning right at low speeds.
S2108000267
Service Bulletin/Repair Instructions
SXM Travel Link Weather map doesn't show precipitation properly
S2108000266
Service Bulletin/Repair Instructions
Surround View Camera 360 View Left Side Top Rear Image Goes Black
S2123000076
Service Bulletin/Repair Instructions
Both Exterior Mirrors Not Power Folding
S1818000024
Service Bulletin/Repair Instructions
Diesel Fuel Injector Cleaning Procedure
S1818000024RevB
Service Bulletin/Repair Instructions
Diesel Fuel Injector Cleaning Procedure
23-028-21
Service Bulletin/Repair Instructions
Water Leak At CHMSL This bulletin involves replacing the Center High Mounted Stop Lamp (CHMSL) assembly. The customer may experience on one or more of the following:Water on the headliner. Water at the back of the cab. A leak from the third brake light/CHMSL.
S2108000204
Service Bulletin/Repair Instructions
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S2109000010
Service Bulletin/Repair Instructions
3.0L Ecodiesel Engine Oil Information
04-001-21
Service Bulletin/Repair Instructions
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
08-138-21
Service Bulletin/Repair Instructions
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.
9004074
Service Bulletin/Repair Instructions
MIRROR, Outside Rearview - w/ Memory If the outside rearview mirror is being replaced for concern of "Mirrors tilt in reverse but do not return to the pre-set position after shifting out of reverse gear or continue to tilt downwards even after shifting out of reverse gear". Do not replace the mirror as it will not correct the issue. A software update has been released. Please review TSB 08-116-21 for the repair procedure which would involve reprogramming the DDM and PDM with the latest available software.
S2108000198
Service Bulletin/Repair Instructions
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
08-137-21
Service Bulletin/Repair Instructions
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following: Vibration felt or noise heard when turning right at low speeds.
S1623000028RevE
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
08-133-21
Service Bulletin/Repair Instructions
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel change by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD)Truck USB HUB improvements. HD Truck heated steering wheel improvements.
S2118000013
Service Bulletin/Repair Instructions
Customer complaint may include the transmission going into neutral on its own. A Mil-on/check engine lamp-on condition may also be present. Upon further investigation, one or more of the following DTCs may be set in the powertrain control module (PCM): P219A-Bank 1 Air-Fuel Ratio Imbalance P219B-Bank 2 Air-Fuel Ratio Imbalance P2173-High Airflow/Vacuum Leak Detected (Slow Accumulation) P2172-High Airflow/Vacuum Leak Detected (Instantaneous Accumulation) P0172-Fuel System 1/1 Rich P0175-Fuel System 2/1 Rich (Incorrect "July 2021" on document)
S2123000057
Service Bulletin/Repair Instructions
Tail lamp Is Tight To The Pickup Box In Upper Inboard Corner
0811921
Service Bulletin/Repair Instructions
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM® button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
S2108000169
Service Bulletin/Repair Instructions
Radio Display Abnormality
S2108000170
Service Bulletin/Repair Instructions
Head unit button stuck DTC code B14DA-2A
0811721
Service Bulletin/Repair Instructions
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. USB hub inoperable. Heated steering wheel inoperable. SXM favorite song not displaying/playing. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperable. Travel-link fuel price incorrect. Navigation displays incorrect location. Backup camera grid lines missing. Unable to adjust volume.
S2108000163
Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
2302321
Service Bulletin/Repair Instructions
Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps. Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2109000003
Service Bulletin/Repair Instructions
Vehicle Cranks But Does Not Start Additional Diagnostics.
S2108000022
Service Bulletin/Repair Instructions
Service Trailer Brake Warning Message Displayed On The Cluster
S2108000022RevA
Service Bulletin/Repair Instructions
Service Trailer Brake Warning Message Displayed On The Cluster
S1723000001RevD
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S2121000012
Service Bulletin/Repair Instructions
Automatic Transmission Does Not Shift To Next Gear, Limp In Mode
S2123000041
Service Bulletin/Repair Instructions
Wind Or Whistle Noise From Sunroof And Or Rear Cab
S2123000041RevA
Service Bulletin/Repair Instructions
Wind Or Whistle Noise From Sunroof And Or Rear Cab
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S2023000024
Service Bulletin/Repair Instructions
Water Leak Rear Of Cab Rear Seat Or Headliner
S2023000024RevB
Service Bulletin/Repair Instructions
Water Leak Rear Of Cab Rear Seat Or Headliner
S2008000151RevA
Service Bulletin/Repair Instructions
Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
S2008000059RevB
Service Bulletin/Repair Instructions
Error Code 20 Message On the Radio Screen
9004386
Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S2008000059RevA
Service Bulletin/Repair Instructions
Error Code 20 Message On the Radio Screen
S2108000098RevB
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
S2123000044
Service Bulletin/Repair Instructions
Wind Whistle Noise From Front Door Or A Pillar
S2108000007
Service Bulletin/Repair Instructions
Increase In Steering Effort After Recent Repairs, DTC?s B210B-00 System Voltage High Or C2129-17 Battery Voltage Circuit Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative
S2108000007 Rev.
Service Bulletin/Repair Instructions
Increase In Steering Effort After Recent Repairs, DTC?s B210B-00 System Voltage High Or C2129-17 Battery Voltage Circuit Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative
S2108000127 Rev.
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000127-1
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000127REVA
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000127RevA
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000130
Service Bulletin/Repair Instructions
Bubbles Or Delamination On The Radio Display
S2108000119
Service Bulletin/Repair Instructions
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
S1923000014
Service Bulletin/Repair Instructions
Ram Box Lid Fitment And Or Closing Effort Issues
S1923000014 Rev.
Service Bulletin/Repair Instructions
Ram Box Lid Fitment And Or Closing Effort Issues
S2108000127
Service Bulletin/Repair Instructions
Radio Reboot Continually
08-093-21
Service Bulletin/Repair Instructions
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
0809321
Service Bulletin/Repair Instructions
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
S2008000010
Service Bulletin/Repair Instructions
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000010 Rev.
Service Bulletin/Repair Instructions
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2108000120
Service Bulletin/Repair Instructions
Radio Volume Uncontrollable Or Changing On Its Own
S2123000028
Service Bulletin/Repair Instructions
Noise From Under Seat With Occupant Seated.
S2123000033
Service Bulletin/Repair Instructions
Underbody Ticking Noise That Increases With Vehicle Speed
S2123000034
Service Bulletin/Repair Instructions
C15A1-00 Unable To Obtain Desired Ride Height Service Air Suspension Message On Cluster
S2108000098
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
S2108000098 Rev.
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
74244
Service Bulletin/Repair Instructions
Warranty Bulletin D-20-23 Part Order Restriction Program - 48V Power Pack Unit (PPU) - Select 2018 - 2021 Jeep Wrangler (JL) and 2019 - 2021 RAM (DT) (Rev. A)
S2124000003
Service Bulletin/Repair Instructions
A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11
08-067-21
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. The technician may find one or more of the following DTCs:U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updatingthe DTCM.In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WDAUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditionsare present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present,follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).
0806721
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. The technician may find one or more of the following DTCs:U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updatingthe DTCM.In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WDAUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditionsare present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present,follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).
S2108000104
Service Bulletin/Repair Instructions
No Start, On Stop Start Vehicles A MIL Lamp On With DTC P0A97 Combined With The No Start
S1818000024 Rev.
Service Bulletin/Repair Instructions
Diesel Fuel Injector Cleaning Procedure
S1708000118 Rev.
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
08-055-21 REV. A
Service Bulletin/Repair Instructions
Key FOBIK Shortage and Restriction This bulletin is to inform customers, FOBIKs will be on restriction due to a temporary semi conductor shortage. Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
08055211
Service Bulletin/Repair Instructions
Key FOBIK Shortage and Restriction This bulletin is to inform customers, FOBIKs will be on restriction due to a temporary semi conductor shortage. Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
23-016-21
Service Bulletin/Repair Instructions
Water Leaks At Sliding Backlite This bulletin involves inspecting and if needed replacing the rear sliding backlite if leaking. The customer may comment on the following: Water leaks from the cab back, evident on rear seats, carpet, and potentiallyroof.
2301621
Service Bulletin/Repair Instructions
Water Leaks At Sliding Backlite This bulletin involves inspecting and if needed replacing the rear sliding backlite if leaking. The customer may comment on the following: Water leaks from the cab back, evident on rear seats, carpet, and potentially roof.
S2108000087
Service Bulletin/Repair Instructions
CEL (Check Engine Lamp) On, Stop Start Inoperative, DTC B25C9 Driver Door Ajar Switch 2 Stuck Closed
S2108000099
Service Bulletin/Repair Instructions
CEL (Check Engine Lamp) Lamp On, No Apparent Drivability Complaints
S1608000226
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S2008000113
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S2008000113 Rev.
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S16080002261
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
S1924000019
Service Bulletin/Repair Instructions
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
S1924000019 Rev.
Service Bulletin/Repair Instructions
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
9004365 Rev. A
Service Bulletin/Repair Instructions
TRANSMITTER, Integrated Key Fob (Cut and Uncut) Due to a global semiconductor shortage, service availability of this part is limited. To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available.
9004365A
Service Bulletin/Repair Instructions
TRANSMITTER, Integrated Key Fob (Cut and Uncut) Due to a global semiconductor shortage, service availability of this part is limited. To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available.
S2023000024 Rev.
Service Bulletin/Repair Instructions
Water Leak Rear Of Cab Rear Seat Or Headliner
S2108000063
Service Bulletin/Repair Instructions
Crank No Start, Cluster Warning Lamps Flash On And Remain On At Start Up, Wipers Turn On Stay On
UCAKit19+GM1500
Service Bulletin/Repair Instructions
Service Bulletin to dealerships regarding 2019+ GM 1500 Series Upgraded Upper Control Arm Kit: install new upper control arm and perform a front-end alignment.
08-055-21
Service Bulletin/Repair Instructions
Key FOBIK Shortage and Restriction This bulletin is to inform customers, technicians and sales staff that vehicles are being delivered with only one key FOBIK due to a temporary semi conductor shortage. The customer may notice that they only have one key FOBIK when the vehicle was delivered or need an additional key FOBIK due to a lost or damaged keyFOBIK.Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
0805521
Service Bulletin/Repair Instructions
Key FOBIK Shortage and Restriction This bulletin is to inform customers, technicians and sales staff that vehicles are being delivered with only one key FOBIK due to a temporary semi conductor shortage. The customer may notice that they only have one key FOBIK when the vehicle was delivered or need an additional key FOBIK due to a lost or damaged keyFOBIK.Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
9004365
Service Bulletin/Repair Instructions
TRANSMITTER, Integrated Key Fob (Cut and Uncut) Due to a global semiconductor shortage, service availability of this part is limited. To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available. On some 2021 vehicles, they will be sold with only one FOBIK, and will have sales code ?GXZ?. For these vehicles a CSN (Customer Satisfaction Notification) will be released to replace the FOBIK once supply is available. A unique part number will be used for this campaign. For these vehicles, only order a replacement FOBIK in a vehicle down situation. Due to the global shortage, once service inventory of this part is depleted, there may not be any additional parts available for service for an extended period of time. This may cause customer dissatisfaction and extended vehicle down time. We appreciate everyone?s consideration and cooperation to only order this part in a vehicle down situation.
S2023000049
Service Bulletin/Repair Instructions
Driver And/Or Passenger Exterior Mirror Glass Intermittently Does Not Return To Original Position From Tilt Down Or Appears Stuck In Down Position
S2023000049 Rev.
Service Bulletin/Repair Instructions
Driver And/Or Passenger Exterior Mirror Glass Intermittently Does Not Return To Original Position From Tilt Down Or Appears Stuck In Down Position
S1823000029
Service Bulletin/Repair Instructions
Water Leak Carpet Wet At Front And Or Rear Seats
S1823000029 Rev.
Service Bulletin/Repair Instructions
Water Leak Carpet Wet At Front And Or Rear Seats
S1723000001 Rev.
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1723000001RevC
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1723000007 Rev.
Service Bulletin/Repair Instructions
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
S1723000007RevF
Service Bulletin/Repair Instructions
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
S1623000028RevD
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Appears Loose Or Shakes
S2108000081
Service Bulletin/Repair Instructions
Electronic Parking Brake (EPB) DTC?s Setting For Opposite Side of vehicle. EPB Circuits Swapped
S1908000048 Rev.
Service Bulletin/Repair Instructions
Chime Stuck On In The Audio System
S1908000048RevB
Service Bulletin/Repair Instructions
Chime Stuck On In The Audio System
S2108000082
Service Bulletin/Repair Instructions
Interior Lighting Inoperative, Dome, Reading, Glove Box, Center Console, Vanity Lamp, Rambox Lighting
S2108000080
Service Bulletin/Repair Instructions
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S1908000022 Rev.
Service Bulletin/Repair Instructions
Navigation Search Feature Does Not Work
S1908000022RevB
Service Bulletin/Repair Instructions
Navigation Search Feature Does Not Work
S2008000126 Rev.
Service Bulletin/Repair Instructions
RKE Has Reduced Range, Remote Start Inoperative, Multiple Keyless Go Push Attempts To Start, Key Not Detected Message, Tire Pressure Warning Lamp On
S2008000126RevD
Service Bulletin/Repair Instructions
RKE Has Reduced Range, Remote Start Inoperative, Multiple Keyless Go Push Attempts To Start, Key Not Detected Message, Tire Pressure Warning Lamp On
S1924000019RevB
Service Bulletin/Repair Instructions
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
S1808000097 Rev.
Service Bulletin/Repair Instructions
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
S1808000097RevA
Service Bulletin/Repair Instructions
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
S2123000019
Service Bulletin/Repair Instructions
Water In Hood And/Or Slosh Noise From Hood
S2105000002
Service Bulletin/Repair Instructions
ESC ABS MIL light on DTC?s P0507, P04FC, P2172 set
S2124000004
Service Bulletin/Repair Instructions
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
S2108000069
Service Bulletin/Repair Instructions
SXM Channels Inoperative Above Channel 450
S2123000013
Service Bulletin/Repair Instructions
Sunroof And Or Sunshade Does Not Move
S2108000060 Rev.
Service Bulletin/Repair Instructions
Service Park Assist Message Or Rear Park Assist Unavailable Message Displaying On The Cluster
S21080000601
Service Bulletin/Repair Instructions
Service Park Assist Message Or Rear Park Assist Unavailable Message Displaying On The Cluster
S2108000060
Service Bulletin/Repair Instructions
Service Park Assist Message Or Rear Park Assist Unavailable Message Displaying On The Cluster
9004017
Service Bulletin/Repair Instructions
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
21-009-21
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1DDE-00 - Ignition Run-Start Input 1-2 Correlation. P1DF3-00 - ECU Not Initialized. P07E4-00 - Unable To Engage Park. P0735-00 - Gear 5 Shift Incorrect Ratio. The customer may also notice the following condition: Drivetrain "clunks" or harsh/rough upshifts, specifically going into 2nd, 3rd or 4th gears. The following enhancements are also included in this software update:Improvement to the 5-3-2 downshift to preventDTC P0735-00. Shifter auto-position correction with ignition in the ?Run/Acc? positions during an AutoPark event.
2100921
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1DDE-00 - Ignition Run-Start Input 1-2 Correlation. P1DF3-00 - ECU Not Initialized. P07E4-00 - Unable To Engage Park. P0735-00 - Gear 5 Shift Incorrect Ratio. The customer may also notice the following condition: Drivetrain "clunks" or harsh/rough upshifts, specifically going into 2nd, 3rd or 4th gears. The following enhancements are also included in this software update:Improvement to the 5-3-2 downshift to preventDTC P0735-00. Shifter auto-position correction with ignition in the ?Run/Acc? positions during an AutoPark event.
9004308
Service Bulletin/Repair Instructions
COVER, Tonneau If the tonneau retaining strap or hold down latch is broken, there are repair straps and latches available. It is not necessary to replace the full tonneau cover.
S2123000011
Service Bulletin/Repair Instructions
Rattle Tapping Fluttering Noise From A Pillar Or Dash Driving At Highway Speeds
S1924000019RevA
Service Bulletin/Repair Instructions
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
S2108000052
Service Bulletin/Repair Instructions
Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
S21080000049
Service Bulletin/Repair Instructions
Windshield Washer Fluid Pump Does Not Function. Interior Rear Dome, Vanity And Glove Box Lamps Do Not Illuminate
S2108000049
Service Bulletin/Repair Instructions
Windshield Washer Fluid Pump Does Not Function. Interior Rear Dome, Vanity And Glove Box Lamps Do Not Illuminate
S2008000042 Rev.
Service Bulletin/Repair Instructions
Radio Display Is Black After Replacing The Rear View Camera
S2008000042RevA
Service Bulletin/Repair Instructions
Radio Display Is Black After Replacing The Rear View Camera
S2123000009 Rev.
Service Bulletin/Repair Instructions
Water is leaking into cab through the third brake light CHMSL
S2123000009RevA
Service Bulletin/Repair Instructions
Water is leaking into cab through the third brake light CHMSL
S2008000126RevC
Service Bulletin/Repair Instructions
RKE Has Reduced Range, Remote Start Inoperative, Multiple Keyless Go Push Attempts To Start, Key Not Detected Message
S2108000045
Service Bulletin/Repair Instructions
Favorite Song On-Air Alert List Empty
25-001-21
Service Bulletin/Repair Instructions
Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister filter.This kit should not be installed on vehicles driven in normal conditions that are not subjected to the below symptom/conditions. Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience the following conditions:Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling.
2500121
Service Bulletin/Repair Instructions
Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister filter.This kit should not be installed on vehicles driven in normal conditions that are not subjected to the below symptom/conditions. Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience the following conditions:Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling.
S2108000039
Service Bulletin/Repair Instructions
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
S2123000009
Service Bulletin/Repair Instructions
Water is leaking into cab through the third brake light CHMSL
S2008000041 Rev.
Service Bulletin/Repair Instructions
Device Not Supported Message On Radio Screen
S2008000041RevA
Service Bulletin/Repair Instructions
Device Not Supported Message On Radio Screen
S1808000233 Rev.
Service Bulletin/Repair Instructions
The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
S1808000233RevA
Service Bulletin/Repair Instructions
The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
S2024000003 Rev.
Service Bulletin/Repair Instructions
Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
S2024000003RevC
Service Bulletin/Repair Instructions
Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
23-006-21
Service Bulletin/Repair Instructions
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
S2023000005 Rev.
Service Bulletin/Repair Instructions
Water Leak On Sliding Rear Window Or Back Of Cab
08-016-21
Service Bulletin/Repair Instructions
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
S1808000282 Rev.
Service Bulletin/Repair Instructions
CEL, Check Engine Lamp On, Idles Rough Or Drivability Concerns
S2108000025 Rev.
Service Bulletin/Repair Instructions
CEL Check Engine Lamp On, DTC P0158 O2 Sensor 2/2 Circuit High
S2108000025
Service Bulletin/Repair Instructions
CEL Check Engine Lamp On, DTC P0158 O2 Sensor 2/2 Circuit High
S1923000042 Rev.
Service Bulletin/Repair Instructions
Service Air Suspension System And Power Side Steps Obstructed message With Chime When Power Side Steps Are Obstructed
S2023000019 Rev.
Service Bulletin/Repair Instructions
Noise From Headliner Roof Area
S2109000001
Service Bulletin/Repair Instructions
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
S1709000010 Rev.
Service Bulletin/Repair Instructions
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
S2108000006 Rev.
Service Bulletin/Repair Instructions
Cluster Speedometer Digital Value Appears Slightly Discolored
S1923000026 Rev.
Service Bulletin/Repair Instructions
Water Leak At A Pillar Onto Floor
S2108000006
Service Bulletin/Repair Instructions
Cluster Speedometer Digital Value Appears Slightly Discolored
9004039
Service Bulletin/Repair Instructions
Spat, Wheel Well Splash Shield If replacing this for a warrantable concern, prior to removal of the Spat, please contact FCA Redacted Content by phone at FCA Redacted Content. If no response within 15 minutes. Please take pictures and highlight the area concern; email pictures to FCA Redacted Content.
S2123000001
Service Bulletin/Repair Instructions
Rear Wheel Spat Has A Gap Or Appears Loose
S2008000193
Service Bulletin/Repair Instructions
Air Bag Warning Lamp Illuminates, DTC B007F-2B Passenger Seat Belt Pretensioner Circuit
S2008000081 Rev.
Service Bulletin/Repair Instructions
Cruise Control Inoperative.
S2023000050
Service Bulletin/Repair Instructions
Secondary Seal To Address DT Dual Pane Sunroof Water Leaks Through Car Washes
9004337
Service Bulletin/Repair Instructions
HANDLE, Tailgate For issues related to tailgate handle camera do not replace tailgate handle, the camera is serviceable and can be ordered through MOPAR separately as follows: 2019 - 68144068A$ 2020 - 68414414A$, 68144068A$ 2021 - 04672850A$
70801
Service Bulletin/Repair Instructions
Warranty Bulletin D-20-23 Part Order Restiction Program - 48V Power Pack Unit (PPU) - Select 2018-2020 Jeep Wrangler (JL) and 2019-2021 RAM (DT)
W73 Combo
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W73 Drivers Side Floor Mat
S2024000007 Rev.
Service Bulletin/Repair Instructions
Customer Indicates There Is A Whistle Noise After The Vehicle Is Turned Off.
05-004-20
Service Bulletin/Repair Instructions
Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following: A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on the first brake stop in forward or reverse, after vehicle has been sitting for lengthy periods of time (cold brakes).
0500420
Service Bulletin/Repair Instructions
Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following:A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on the first brake stop in forward or reverse, after vehicle has been sitting for lengthy periods of time (cold brakes).
24-001-20
Service Bulletin/Repair Instructions
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
2400120
Service Bulletin/Repair Instructions
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following:Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
S1908000102 Rev.
Service Bulletin/Repair Instructions
(Rev. A) Audio Mute On All Sources Except AM
S2008000126
Service Bulletin/Repair Instructions
(Rev. B) RKE Has Reduced Range, Remote Start Inoperative, Multiple Keyless Go Push Attempts To Start
S1625000005
Service Bulletin/Repair Instructions
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
S1625000005 Rev.
Service Bulletin/Repair Instructions
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
S1925000008 Rev.
Service Bulletin/Repair Instructions
(Rev. B) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.
S1923000044 Rev.
Service Bulletin/Repair Instructions
(Rev. D) Dust Intrusion Or Air Leak In Cab
S2008000172
Service Bulletin/Repair Instructions
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
S1908000028 Rev.
Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings
S1908000102
Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings
S2025000001 Rev.
Service Bulletin/Repair Instructions
(Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
05-003-20
Service Bulletin/Repair Instructions
Brake Pedal with Booster Service This bulletin is informing the technician that when servicing the brake pedal or the brake booster both components need to be serviced together.
0500320
Service Bulletin/Repair Instructions
Brake Pedal with Booster Service This bulletin is informing the technician that when servicing the brake pedal or the brake booster both components need to be serviced together.
18-076-20 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) has been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P258B - Electronic Vacuum Pump Performance. P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system.The customer may comment on one or more of the following:ECO light does not illuminate in the instrument cluster during Multiple Displacement Solenoid (MDS) event. 2-3 km (1.4 to 1.9 mph) difference between cruise set speed and the actual vehicle speed. ?Ready Not Ready? appearing message in the Electronic Vehicle InformationCenter (EVIC) while driving and before an Engine Stop Start (ESS) event. The engine may exhibit a crank and fail to start situation. Vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster(IPC). In addition, the following software enhancements are also available:Radiator cooling fan operation strategy. Updated electric vacuum pump calibration to reduce pump wear. Small leak detection in-use monitor performance ratio.
1807620
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) has been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P258B - Electronic Vacuum Pump Performance. P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system.The customer may comment on one or more of the following:ECO light does not illuminate in the instrument cluster during Multiple Displacement Solenoid (MDS) event. 2-3 km (1.4 to 1.9 mph) difference between cruise set speed and the actual vehicle speed. ?Ready Not Ready? appearing message in the Electronic Vehicle InformationCenter (EVIC) while driving and before an Engine Stop Start (ESS) event. The engine may exhibit a crank and fail to start situation. Vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster(IPC). In addition, the following software enhancements are also available:Radiator cooling fan operation strategy. Updated electric vacuum pump calibration to reduce pump wear. Small leak detection in-use monitor performance ratio.
S2008000169
Service Bulletin/Repair Instructions
Drivers Front Window Makes Noise While Raising And Lowering
23-025-20
Service Bulletin/Repair Instructions
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
2302520
Service Bulletin/Repair Instructions
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
18-074-20 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT)to determine if a leak is present in the system. P258B - Electronic Vacuum Pump Performance. The customer may experience one or more of the following:ECO light does not illuminate in the instrument cluster during MultipleDisplacement Solenoid (MDS) event. 2-3 km (1.4 to 1.9 mph) difference between cruise set speed and the actualvehicle speed. The engine may exhibit a crank and fail to start situation. The vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster(IPC). Radiator cooling fan inoperative.
1807420REVA
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT)to determine if a leak is present in the system. P258B - Electronic Vacuum Pump Performance. The customer may experience one or more of the following:ECO light does not illuminate in the instrument cluster during MultipleDisplacement Solenoid (MDS) event. 2-3 km (1.4 to 1.9 mph) difference between cruise set speed and the actualvehicle speed. The engine may exhibit a crank and fail to start situation. The vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster(IPC). Radiator cooling fan inoperative.
S1808000221 Rev.
Service Bulletin/Repair Instructions
Cluster Does Not Retain Selected Radio Theme Update
S1808000221RevB
Service Bulletin/Repair Instructions
Cluster Does Not Retain Selected Radio Theme Update
S2024000007
Service Bulletin/Repair Instructions
Customer Indicates There Is A Whistle Noise After The Vehicle Is Turned Off.
S2008000165
Service Bulletin/Repair Instructions
Cannot Program Newly Installed Mopar Remote Start, Key Programming Fails, Keys Already Programmed Failing Response
31-002-20
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
3100220
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S2008000159
Service Bulletin/Repair Instructions
CEL (Check Engine Lamp) On, Slightly Higher Than Expected Idle
08-094-20
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
0809420
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
S1923000014RevC
Service Bulletin/Repair Instructions
Ram Box Lid Fitment And Or Closing Effort Issues
S2008000151
Service Bulletin/Repair Instructions
Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
S1918000013RevA
Service Bulletin/Repair Instructions
No Crank No Start Condition. P0688 - Auto Shutdown Relay Sense Circuit Low Found In The PCM
S1908000046 Rev.
Service Bulletin/Repair Instructions
Audio Cuts Out In Two Second Intervals On Any Mode Or No Audio On Any Mode
S1908000046RevB
Service Bulletin/Repair Instructions
Audio Cuts Out In Two Second Intervals On Any Mode Or No Audio On Any Mode
S2008000144
Service Bulletin/Repair Instructions
External Fuel Pump Relay Kit Now Available
S1823000056 Rev.
Service Bulletin/Repair Instructions
(Revision D) Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
S1725000002 Rev.
Service Bulletin/Repair Instructions
(Revision A): P2463-00-DIESEL PARTICULATE FILTER - SOOT ACCUMLATION
9001496
Service Bulletin/Repair Instructions
CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring. The blue O-Ring (thicker cross section than green & black) is part 68029300A$.~ If ordering this oil filler cap for a warranty repair due to a damaged/missing O-ring, please note that returned caps replaced for an O-ring issue will be subject to chargeback.
9003817
Service Bulletin/Repair Instructions
Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
9004160
Service Bulletin/Repair Instructions
GLASS, Front Door For concern of front door window glass flaws such as bubbles or scratches, please contact FCA Redacted Content and email pictures of the concern to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
18-089-20
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Some vehicles may have experienced a slight engine hesitation or lag in acceleration from engine startup until the engine and exhaustwarmed up. This update is intended to reduce the hesitation or lag in acceleration from engine startup.
08-083-20
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. The technician may find one or more of the following DTCs: U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From Tcase. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation. If only DTC C1403 is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe one or more of the following: Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WDAUTO. An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle. An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering. A ?Service 4WD? message/fault without commanding a transfer case shift.If only the ?Service 4WD? message/fault is displayed inthe Instrument Panel Cluster (IPC) and no other symptom/conditions are present, follow normal diagnostic procedures before updating theDTCM. The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present,follow normal diagnostic procedures before updating the DTCM. During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift.
S1908000041 Rev.
Service Bulletin/Repair Instructions
(Revision A) Check Engine Lamp On, DTC?s P0480 Cooling Fan Circuit Open Or U0465 Loss Communication With Active Air Dam
S1908000097 Rev.
Service Bulletin/Repair Instructions
(Revision A) Radio Screen Black Or Blank
08-082-20
Service Bulletin/Repair Instructions
Flash: Park Assist Module (PAM) Enhancement This bulletin involves updating the PAM software with the latest available software. Customers may experience an Electronic Vehicle Information Center (EVIC) message. These DTCs may be setting erroneously and this software enhancement will remove these DTCs. Upon further investigation the technician may find that one or more of the following DTCs have beenset:The following DTCs apply to 2019 model year vehicles only.B128E-25 - PTS Sensor 1-Signal Shape/Waveform Failure. B128F-25 - PTS Sensor 2-Signal Shape/Waveform Failure. B1290-25 - PTS Sensor 3-Signal Shape/Waveform Failure. B1291-25 - PTS Sensor 4-Signal Shape/Waveform Failure. B1292-25 - PTS Sensor 5-Signal Shape/Waveform Failure. B1293-25 - PTS Sensor 6-Signal Shape/Waveform Failure. B1295-25 - PTS Sensor 8-Signal Shape/Waveform Failure. B1296-25 - PTS Sensor 9-Signal Shape/Waveform Failure. B1297-25 - PTS Sensor 10-Signal Shape/Waveform Failure. B1298-25 - PTS Sensor 11-Signal Shape/Waveform Failure. B1299-25 - PTS Sensor 12-Signal Shape/Waveform Failure. Customers may experience the following:False detection by the front sensors due to locking onto random moving objects or while coming to a stop when braking hard. When backing up, the park assist feature will apply the brakes when noobject is behind the vehicle.
S2008000141
Service Bulletin/Repair Instructions
Navigation Shows Incorrect Location
S2008000138
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Turns On, Electric Start Stop (ESS) Disabled Message On Cluster While Driving, Remote Start Feature Inoperative Intermittently
18-076-20
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs has been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P258B - Electronic Vacuum Pump Performance. P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system.The customer may comment on one or more of the following:?Ready Not Ready? appearing message in the Electronic Vehicle Information Center (EVIC) while driving and before an Engine Stop Start (ESS) event. The engine may exhibit a crank and fail to start situation. Vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster (IPC). In addition, the following software enhancements are also available:Radiator cooling fan operation strategy. Updated electric vacuum pump calibration to reduce pump wear. Small leak detection in-use monitor performance ratio.
08-048-20 REV. A
Service Bulletin/Repair Instructions
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.2. Customers may experience one or more of the following:Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets (DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
18-074-20
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P258B - Electronic Vacuum Pump Performance. The customer may experience one or more of the following:The engine may exhibit a crank and fail to start situation. The vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster (IPC). Radiator cooling fan inoperative.
S2008000130
Service Bulletin/Repair Instructions
Radio UConnect GPS Based Trip Computer Missing
S2024000003
Service Bulletin/Repair Instructions
Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
S2008000124
Service Bulletin/Repair Instructions
Power Side Steps, Running Boards, Do Not Extend When Exiting Vehicle Or Retract As Expected
S1908000046RevA
Service Bulletin/Repair Instructions
(Revision A) Audio Cuts Out In Two Second Intervals On Any Mode Or No Audio On Any Mode
9003637
Service Bulletin/Repair Instructions
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
9004018
Service Bulletin/Repair Instructions
LAMP, Cargo (CHMSL) If the CHMSL is being replaced for a water leak, new screws should be used, refer to STAR parts for the latest screw PN Ensure the screws are tightened to 2.8 NM / 24" lbs.
S1923000042RevC
Service Bulletin/Repair Instructions
(Revision C) Service Air Suspension System And Power Side Steps Obstructed message With Chime When Power Side Steps Are Obstructed
S1808000221RevA
Service Bulletin/Repair Instructions
(Revision A) Cluster Does Not Retain Selected Radio Theme Update
S1925000008RevA
Service Bulletin/Repair Instructions
(Revision A) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.
18-058-20
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0456 - EVAP System Small Leak. P06EF - Engine Restart Performance. P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal Acceleration Sensor. In addition, customers may comment on one or more of the following:A hesitation during aggressive accelerations after an Electronic Stop/Start (ESS) event and the engine is not fully at warm operational temperature. Engine RPM erratic and or bucking, when accelerating after slowing down. Occasional engine shut off while shifting from 4WD low to 2WD. Improvements to the vacuum pump cycle time. Rough idle after cold start.
1805820
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0456 - EVAP System Small Leak. P06EF - Engine Restart Performance. P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal Acceleration Sensor. In addition, customers may comment on one or more of the following:A hesitation during aggressive accelerations after an Electronic Stop/Start (ESS) event and the engine is not fully at warm operational temperature. Engine RPM erratic and or bucking, when accelerating after slowing down. Occasional engine shut off while shifting from 4WD low to 2WD. Improvements to the vacuum pump cycle time. Rough idle after cold start.
S2008000114
Service Bulletin/Repair Instructions
SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen
9004207
Service Bulletin/Repair Instructions
AIR DAM, Front, With Actuator (Active Air Dam) Prior to replacing this part, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2008000110
Service Bulletin/Repair Instructions
Oversized Tire Calibration For Mopar Custom Calibration for Dodge RAM, MVP Update Required, MVP Hotline
S1907000001
Service Bulletin/Repair Instructions
Skunk Like Smell From The Engine Compartment Area
9003704
Service Bulletin/Repair Instructions
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2008000105
Service Bulletin/Repair Instructions
Remote Start Inoperative
S2008000094
Service Bulletin/Repair Instructions
Uconnect Market Place APP Fatal Error Message
S2008000099
Service Bulletin/Repair Instructions
Vehicle Cranks And Does Not Start, Multiple Low Voltage DTC?s Setting
S2008000095
Service Bulletin/Repair Instructions
Service Shifter Is Displayed In the EVIC
9003968
Service Bulletin/Repair Instructions
CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
S2008000093
Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation
9004267
Service Bulletin/Repair Instructions
FUEL, Tank Please be advised, do not replace fuel tanks with a fuel tank that has a different capacity than the vehicle was equipped with from the factory. Please do not attempt to upfit vehicles at the dealer with increased capacity tanks, they are not compatible.
S2008000090
Service Bulletin/Repair Instructions
The Passenger Exterior Mirror Does Not Auto Dim
S2018000008
Service Bulletin/Repair Instructions
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
S2008000089
Service Bulletin/Repair Instructions
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
S19080000047
Service Bulletin/Repair Instructions
Volume Uncontrollable Or Stuck On High
S1908000047
Service Bulletin/Repair Instructions
Volume Uncontrollable Or Stuck On High
09-009-20
Service Bulletin/Repair Instructions
Improperly Installed Exhaust Gas Recirculation (EGR) Valve This bulletin involves removing and inspecting the vacuum tube, EGR tube gaskets, tube flange mounting bolts and possibly replacing the EGR tube gaskets and torquing the flange bolts. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P245B - EGR-Cooler-Bypass-Control-Circuit-Performance. The customer may also notice one or more of the following:An exhaust smell in the cabin. A whistle noise coming from the engine compartment.
0900920
Service Bulletin/Repair Instructions
Improperly Installed Exhaust Gas Recirculation (EGR) Valve This bulletin involves removing and inspecting the vacuum tube, EGR tube gaskets, tube flange mounting bolts and possibly replacing the EGR tube gaskets and torquing the flange bolts. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P245B - EGR-Cooler-Bypass-Control-Circuit-Performance. The customer may also notice one or more of the following:An exhaust smell in the cabin. A whistle noise coming from the engine compartment.
S1908000170
Service Bulletin/Repair Instructions
Radio Screen Black At Vehicle Startup After A Sleep Cycle
S1908000097
Service Bulletin/Repair Instructions
Radio Screen Black Or Blank
S1908000174
Service Bulletin/Repair Instructions
Radio Screen Black At Vehicle Startup After A Sleep Cycle
S1908000079
Service Bulletin/Repair Instructions
Travellink Fuel Prices Are Incorrect
S2023000031
Service Bulletin/Repair Instructions
Whistle Noise Inside Cab With Window Slightly Lowered
D1902
Service Bulletin/Repair Instructions
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
S1905000008
Service Bulletin/Repair Instructions
ABS Active DTC C006A-49 Multi-axis Acceleration Sensor-Internal Electronic Failure
S2008000077
Service Bulletin/Repair Instructions
VP2R Radio Clock Not Keeping Time
S2025000005
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set
S1909000002
Service Bulletin/Repair Instructions
Customer complaint may include an overfilled engine crankcase after an oil change.
S2018000006
Service Bulletin/Repair Instructions
Cold start rough idle condition.
9004259
Service Bulletin/Repair Instructions
Two-inch Lift Kit (Rear Shock) When installing the Mopar 2 Inch Lift Kit do not compress the rear shocks fully, as the rear shocks can be over-compressed prior to being installed; leading to damage of the shaft seal. Please go to STAR parts and download the latest I-sheet K6862538AC for further details. Lift Kit 77072424AC or later will have the updated I-sheet. NOTE- shocks with this type of damage are not considered warranty.
S2008000073
Service Bulletin/Repair Instructions
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
09-003-20 REV. C
Service Bulletin/Repair Instructions
Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the vehicle is in limp home mode.
S1908000193
Service Bulletin/Repair Instructions
The Tailgate Ajar Warning Lamp Does Not Illuminate
08-056-20
Service Bulletin/Repair Instructions
Flash: Battery Pack Control Module (BPCM) Updates This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find thefollowing DTCs have been set:If these codes re-occur after the software update then follow published service information.P0A82-00 - Hybrid/EV Cooling Fan 1 Performance/Stuck Off. P0A97-00 - Hybrid/EV Cooling Fan 2 Performance/Stuck Off. P0AC0-00 - Hybrid Battery Pack Current Sensor 1 Circuit Performance(2019MY Only). P1AEC - MCPA HV Battery Voltage Sensor Circuit Performance(2019 MY Only). If DTCs, P0AA1-00 - Hybrid Battery Positive Contactor Circuit Stuck Closedand P0AC0-00 - Hybrid Battery Pack Current Sensor 1 Circuit Performance is set together, follow the published service diagnostic informationfor P0AA1-00 before proceeding further with this bulletin(2019 MY Only).If DTC, P0AC0-00 is set without P0AA1-00, proceed with the bulletin(2019 MY Only).
S1908000048
Service Bulletin/Repair Instructions
Chime Stuck On In The Audio System
S2009000002
Service Bulletin/Repair Instructions
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
9004257
Service Bulletin/Repair Instructions
FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil.
S1923000027
Service Bulletin/Repair Instructions
Tail Light Too Close To Tailgate
S1723000007
Service Bulletin/Repair Instructions
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
S1908000090
Service Bulletin/Repair Instructions
GPS Clock Time Is Incorrect
S1908000101
Service Bulletin/Repair Instructions
Remote Phone App Does Not Communicate With Vehicle Radio
23-015-20
Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19
S1908000022
Service Bulletin/Repair Instructions
Navigation Search Feature Does Not Work
9004250
Service Bulletin/Repair Instructions
CUPHOLDER, Center Console Please note: If the customer complains of the center console cupholder not latching or stuck closed, please follow the instructions below prior to replacing the part. The storage bin door located on the center console can get foreign material lodged on the underside of the door (which you cannot see). Please remove the cupholder bin per removal instructions, turn it over, remove the (4) M25 screws holding the shield down and look for/remove any foreign object found.
S2008000059
Service Bulletin/Repair Instructions
Error Code 20 Message On the Radio Screen
S2008000060
Service Bulletin/Repair Instructions
Radio Issues With iPhone 11
S2019000003
Service Bulletin/Repair Instructions
Buzz Whine Noise From EPS At Slow Speeds on Tight Right Turns
21-033-20
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:P1DDE-00 - Ignition Run-Start Input 1-2 Correlation. P1DF3-00 - ECU Not Initialized. P07E4-00 - Unable To Engage Park. P0735-00 - Gear 5 Shift Incorrect Ratio. The following enhancement is included in this software update:Improvement to the 5-3-2 downshift to prevent DTC P0735-00. Shifter auto-position correction with ignition in RUN/ACC positions during an AutoPark event.
S2008000048
Service Bulletin/Repair Instructions
Phone Contacts Will Not Load
08-049-20
Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
08-048-20
Service Bulletin/Repair Instructions
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS unable to load and find location. Bluetooth® device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Radio "locks up" or freezes. Rear view camera display will not turn off. This is an ?Information Only? Service Bulletin to inform the dealer how the FOTA update is performed. This document does not contain a LOP for reimbursement.
S2019000002
Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC
S2008000052
Service Bulletin/Repair Instructions
Service Trailer Brake Warning Message Displayed On The Cluster
9004081
Service Bulletin/Repair Instructions
APPLIQUE, Storage Bin (Rambox) For concern of Rambox applique fading, do not replace the applique. This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.
9004253
Service Bulletin/Repair Instructions
MODULE, Trailer Tow (Integrated Trailer Brake Module For concern of error message ?Park Assist System Disabled? displayed on the Cluster with DTC U0137 stored or active, please review the communication path between the ITBM and PTS (Parktronics ? Park Assist System). Follow U0137 and Communication Diagnostic Procedure to rule out potential improper connector installation, damage harness / connector, water intrusion, or TPO issues. If the DTC U0137 is stored, please do 5 igniton cycles from bus sleep mode and verify if the DTC becomes active. If the DCT U0137 is active, please create and email a copy of the Scan Report to: FCA Redacted Content We will review the scan report and let you know next step as soon as we can. Please contact FCA Redacted Content for any questions. If no response in 15 minutes, proceed with repair.
D-18-36 Rev. A
Service Bulletin/Repair Instructions
Ram 1500 (DT) - All Models and Model Years Equipped With Truck Hero, Inc. Mopar Components - Warranty Coverage (Rev. A)
S1923000010
Service Bulletin/Repair Instructions
Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
S1908000074
Service Bulletin/Repair Instructions
The ABS Lamp Is Illuminated And C2200-48 - Anti-Lock Brake Module Internal - Supervision Software Failure Is Active
S2008000045
Service Bulletin/Repair Instructions
Apps Or Icons Grayed Out
S2008000044
Service Bulletin/Repair Instructions
Navigation Won't Save Address After Vehicle Sleep Cycle
S2008000042
Service Bulletin/Repair Instructions
Radio Display Is Black After Replacing The Rear View Camera
S1808000282
Service Bulletin/Repair Instructions
Customer complaint may include MIL/Check Engine lamp on, other driveability complaints. Upon further investigation, fault codes P0107- Map Sensor Circuit Low, P0108-Map Sensor Circuit High, P2172-High Airflow/Vacuum Leak Detected (Instantaneous Accumulation), P2173-High Airflow/Vacuum Leak Detected (Slow Accumulation) may be set in the powertrain control module (PCM).
S2008000041
Service Bulletin/Repair Instructions
Device Not Supported Message On Radio Screen
S2008000034
Service Bulletin/Repair Instructions
TravelLink Will Not Load In Split Screen Mode Display Shows No Data Available
S2008000035
Service Bulletin/Repair Instructions
Far End Caller Can Not Hear Driver During Phone Call
S2008000037
Service Bulletin/Repair Instructions
SXM Icon Missing After Radio Reset
S1808000147
Service Bulletin/Repair Instructions
Radio Does Not Save Sirius XM 360L Radio Presets
S1808000175
Service Bulletin/Repair Instructions
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
S1908000208
Service Bulletin/Repair Instructions
Satellite Radio Inoperative Radio Has Code B156B-13.
09-003-20 REV. B
Service Bulletin/Repair Instructions
Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.
S1508000480
Service Bulletin/Repair Instructions
Speed Control Operates Intermittently
09-005-20
Service Bulletin/Repair Instructions
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.
9004242
Service Bulletin/Repair Instructions
Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover manufacturer Fold-a-Cover at 1-800-322-0522.
S2023000019
Service Bulletin/Repair Instructions
Noise From Headliner Roof Area
23-010-20 REV. A
Service Bulletin/Repair Instructions
Sunroof Water Leak This bulletin involves testing the sunroof for leaks and replacing the power sunroof glass, if necessary. The customer may describe a water leak from A-pillar grab handle or headliner microphone.
9003950
Service Bulletin/Repair Instructions
Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no further repair needed.
S2008000025
Service Bulletin/Repair Instructions
Windshield Washer Spray Pattern Has Reduced Flow
S1908000109
Service Bulletin/Repair Instructions
Ambient Air Temperature Displayed Temperature Is Inaccurate
S2008000004
Service Bulletin/Repair Instructions
Left Side Steering Wheel EVIC And Radio Switches Are Inoperative
9004012
Service Bulletin/Repair Instructions
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switch is on the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.
S2023000014
Service Bulletin/Repair Instructions
Single Pop Noise From Rear Of Sunroof While Opening
9004228
Service Bulletin/Repair Instructions
CABLE ASSY, Power Sliding Backlite For concern of power sliding backlight will not close or window binding and replacing cable, please call FCA Redacted Content and send pictures to FCA Redacted Content prior to replacing the part. If no response in 15 minutes, proceed with repair.
9004234
Service Bulletin/Repair Instructions
COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required
S2008000015
Service Bulletin/Repair Instructions
Electronic Stability Control (ESC) Indicator Light Illuminated, DTC?s U1440, U0403 And No (DTCM) Drive Train Control Module Codes Present
S2008000013
Service Bulletin/Repair Instructions
Key Programming, Security Pin Request, Pin Invalid
S1805000006
Service Bulletin/Repair Instructions
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
S1808000206
Service Bulletin/Repair Instructions
Left Steering Wheel Switches, Radio Controls, Heated Steering Intermittently Operate, DTC U1446 Implausible Steering Wheel Temperature Received
S1808000221
Service Bulletin/Repair Instructions
Cluster Does Not Retain Selected Radio Theme Update
21-011-20
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:P1DDE-00 - Ignition Run-Start Input 1-2 Correlation(Sales Code DFR Only). P1DF3-00 - ECU Not Initialized(Sales Code DFR Only). P0456 - EVAP System Small Leak. P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0716-00 - Input Shaft Speed Sensor 1 Performance. P0721-00 - Output Shaft Speed Sensor Circuit Performance. P1DB6-00 - Vehicle Speed Signal Performance. P1DAB-00 - Vehicle Speed Undetermined. P215C-00 - Output Shaft Speed Wheel Speed Correlation. P0607-00 - ECU Internal Performance. P1DAC-00 - Engine Speed Undetermined. P07BF-00 - Input/Turbine Shaft Speed Sensor 1 Circuit Low. P07C0-00 - Input/Turbine Shaft Speed Sensor 1 Circuit High. P077C-00 - Output Shaft Speed Sensor Circuit Low. P077D-00 - Output Shaft Speed Sensor Circuit High. P177F-00 - Output Shaft Speed Sensor Out Of Range High. P1778-00 - Input-Turbine Shaft Speed Sensor A Out Of Range High. In addition, the following software enhancements are also available:Engine Stop/Start (ESS) Autostart improvements to adapt to Powertrain Control Module (PCM) and Hybrid Control Processor (HCP) changes. Coast-down downshift improvements for 4-3 on slight down hill and light braking. Low pedal kick-down bump improvement on 3-2 and 2-1 downshift. Improve 2-3 upshift at Wide Open Throttle (WOT) in tow/haul mode. Improve 5-6-5 gear hunt after cruise control resume acceleration. Cruise control improvement to help maintain speeds in tow/haul mode up hill. Improve 4-5 gear hunt in tow/haul up hill. Improve 7-8 gear hunt. Improve low speed upshift, stays in a lower gear to long. 1-2 coast-down shift improvements when coming to a stop. Shifter auto-position correction with ignition in RUN/ACC
23-010-20
Service Bulletin/Repair Instructions
Sunroof Water Leak This bulletin involves testing the sunroof for leaks and replacing the power sunroof glass if necessary. The customer may describe a water leak from A-pillar grab handle or headliner microphone.
9004216
Service Bulletin/Repair Instructions
MOLDING, Wheel Opening Flare, Rear For concern of anti-chip tape peeling or bubbling on rear wheel flare and you are replacing the rear wheel flare and or the anti-chip tape for a warrantable concern, please take pictures and highlight the area of concern prior to removal of the anti-chip tape or flare and email pictures to FCA Redacted Content as part of repair. If no response in 15 minutes, proceed with repair.
S1908000155
Service Bulletin/Repair Instructions
Mil Lamp Will Illuminate, ETC Lamp Flashing, Throttle Input And Vehicle Speed Are Limited
S1923000013
Service Bulletin/Repair Instructions
Rear Door Window Binding And Or Difficult To Move
21-009-20
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: P1DDE-00 - Ignition Run-Start Input 1-2 Correlation(Sales Code DFR Only). P1DF3-00 - ECU Not Initialized(Sales Code DFR Only). P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0716-00 - Input Shaft Speed Sensor 1 Performance. P0721-00 - Output Shaft Speed Sensor Circuit Performance. P1DB6-00 - Vehicle Speed Signal Performance. P1DAB-00 - Vehicle Speed Undetermined. P215C-00 - Output Shaft Speed Wheel Speed Correlation. P0607-00 - ECU Internal Performance. P1DAC-00-Engine Speed Undetermined. P07BF-00 - Input/Turbine Shaft Speed Sensor 1 Circuit Low. P07C0-00 - Input/Turbine Shaft Speed Sensor 1 Circuit High. P077C-00 - Output Shaft Speed Sensor Circuit Low. P077D-00 - Output Shaft Speed Sensor Circuit High. P177F-00 - Output Shaft Speed Sensor Out Of Range High. P1778-00 - Input-Turbine Shaft Speed Sensor A Out Of Range High. P0731-00 - Gear 1 Shift Incorrect Ratio. P0979-00 - Shift Solenoid 3 Control Circuit Low. P1DCD-00-TCM Monitoring Processor Performance Multiple Clutches Locked Up. In addition, the following software enhancements are also available:Auto-start Improvements. Low speed coast down bump improvements. Tip in bump improvements. Bump during tow/haul high throttle acceleration. Gear hunting during cruise resume. Gear hunting during uphill trailer tow. Cruise control under-speed during uphill trailer tow. Gear hunting during highway speed operation. Hang in gear when driver desires earlier upshift/lower engine speed operation. Coast-down downshift improvements for 6-5, 5-4 and 4-3. Coast-down downshift improvements for 2-1. Cold temperature downshift improvements for 6-5 and 4-3. Cold temperature upshift improvements for 1-2, 2-3, 3-4
08-014-20
Service Bulletin/Repair Instructions
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.
23-034-19 REV. A
Service Bulletin/Repair Instructions
Poor Rear Wheel Opening Molding Adhesion to The Body This bulletin involves inspecting and if necessary, replacing the affected rear wheel opening molding. The customer may describe what appears to be a gap between the rear wheel opening molding and the body of the vehicle.Rear wheel opening moldings may separate at body due to insufficient adhesive bond strength
9003958
Service Bulletin/Repair Instructions
Latch, Tailgate with Ajar Switch Tailgate ajar light is illuminated or intermittently illuminated when the tailgate is closed or tailgate will not auto release. Please contact release engineer Richard Sukhdeo at cell phone number (248) 982-3478 for diagnostic assistance and information to assist in problem resolution. If contact is not made within 15 minutes, please continue with the repair and make note of the presence of a tonneau cover and type of cover on the repair order.
9004196
Service Bulletin/Repair Instructions
Handle, Swivel Release and Grommet, Pivot Joint The box bed divider swivel release handle and pivot joint grommet are intended for DS only, and not to be used on DJ or DT. These parts were removed from DJ and DT, since the bed extender obstructs tail lamp visibility requirements at some angles. Installing these parts onto the 2019 or later DJ and DT trucks will violate lighting obstruction requirements.
23-034-19
Service Bulletin/Repair Instructions
Poor Rear Wheel Opening Molding Adhesion to The Body This bulletin involves inspecting and if necessary, replacing the affected rear wheel opening molding. The customer may describe what appears to be a gap between the rear wheel opening molding and the body of the vehicle.Rear wheel opening moldings may separate at body due to insufficient adhesive bond strengthFig. 1.Rear Wheel Opening Molding Separation
OD61336
Service Bulletin/Repair Instructions
Safety Recall VB1: 2014-2019 DS 3.0L EGR Cooler Customer Handling
OD61336A
Service Bulletin/Repair Instructions
VB1 2014-2019MY DS 3.0L Diesel EGR Cooler (OD61336 Linked Document - Coolant Level Check Tutorial)
OD61336B
Service Bulletin/Repair Instructions
Parts Escalation Process (OD61336 Linked Document - Parts Support Instructions)
9004171
Service Bulletin/Repair Instructions
COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.
9004180
Service Bulletin/Repair Instructions
LAMP, Center High Mounted Stop (CHMSL) Before replacing this part for a water leak or water intrusion, please contact Jeff Bither at (248) 736-6109. If no response in 15 minutes, proceed with repair.
9004135
Service Bulletin/Repair Instructions
WINDSHIELD For windshield optical imperfections, scratches, distortions on vehicles built after 11/30/18, please contact Sandeep Tummuri at (248) 425-3419 before replacing the Windshield. If no response in 15 minutes, proceed with repair.
23-013-19 REV. A
Service Bulletin/Repair Instructions
Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or cracking noises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
2301319
Service Bulletin/Repair Instructions
Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or cracking noises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
05-001-19 REV. B
Service Bulletin/Repair Instructions
Rear Brake Noise This bulletin involves replacing the rear caliper adapters, guide pins and brakepads. The customer may comment on the following:A high pitch ?squeal? originating from the rear brakes,often occurring in cold, humid weather and when driving in reverse, after the vehicle has been sitting for at least a few hours. Veryoften, the noise can be heard in the morning, when backing out of a driveway.
0500119
Service Bulletin/Repair Instructions
Rear Brake Noise This bulletin involves replacing the rear caliper adapters, guide pins and brakepads. The customer may comment on the following:A high pitch ?squeal? originating from the rear brakes,often occurring in cold, humid weather and when driving in reverse, after the vehicle has been sitting for at least a few hours. Veryoften, the noise can be heard in the morning, when backing out of a driveway.
23-032-19
Service Bulletin/Repair Instructions
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
2303219
Service Bulletin/Repair Instructions
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
31-004-19
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-005-19
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100519
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
9004005
Service Bulletin/Repair Instructions
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS cable connection at camera and radio head unit. Also verify harness connection between chassis, body, and IP harness for bent pins or loose connection at XY400A, XY306A, XY552A. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID to Bing Guo and Rafay Adil via email bingruo.guo@fcagroup.com (248) 500-7355 rafay.adil@fcagroup.com (248) 736-7059 Please call for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
9004168
Service Bulletin/Repair Instructions
AC Lines RAM LIGHT DUTY. For AC Refrigerant Low pressure, AC blows warm, Not Cold, not cold enough, there is an investigation for a low charge on the HVAC diagnosis. Please when you detected an issue related with the R134a or 1234YF as a possible leaks, AC blows warm or not cold, prior to replacement or reload refrigerant, contact Juan Carlos Mendez at +52 1 55 1339-0508 (Mexico phone number) or by email: Juan Mendez at juan.mendez1@fcagroup.com Elsy Valencia at elsy.valencia@fcagroup.com Manuel Cruz at manuel.cruz@external.fcagroup.com, to receive more information. In case of suspected loss of refrigerant, A/C system should be thoroughly inspected for evidence of leaks using black light. The system contains fluorescent die which should assist in determining a leak location and mark it. If there is an indication of any leak on the ports/caps, do not remove the ports, consider replacing the complete AC line and return it to FCA for analysis. If there is an indication of any leak on the seal washer, do not remove the washer, consider replacing the complete AC line and return it to FCA for analysis. If no response in 15 minutes, proceed with repair.
18-089-19
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1808919
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
08-056-19 REV. A
Service Bulletin/Repair Instructions
Flash: Active Noise Cancellation (ANC) Module Enhancements This bulletin involves updating the ANC system with the latest available software. The customer may describe one or more of the following inside the cabin: A drone noise. A booming sound. A humming noise. A muffled sound. A pulsing noise.
9004150
Service Bulletin/Repair Instructions
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
08-104-19
Service Bulletin/Repair Instructions
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: B1F04-15 - Mirror Fold Control-Circuit Short To Battery Or Open. This DTC cannot be cleared without resetting the modules. Customers may experience one or more of the following: Exterior mirrors do not return to the original position after shifting out of reverse gear. Exterior mirrors continue to tilt downwards even after shifting out of reverse gear. Automatic window express-up/down (driver and/or passenger) operation continues after an engine start without customer pushing/pulling the switches.
9004154
Service Bulletin/Repair Instructions
BOX, Pickup (assembly) This service part has additional brackets used in manufacturing that will need to be removed by cutting them off prior to installation. This backet is on the front crossmember.
9004147
Service Bulletin/Repair Instructions
SEAT BELT, Front (RT / LT) Prior to replacing this part take pictures of the conector area at the harness and send to carmen.gonzalez@fcagroup.com. Please contact the following to return parts back to the Quality Engineering Center (QEC): maria.pineda@fcagroup.com (248) 202-5341.
09-003-19
Service Bulletin/Repair Instructions
GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.
V87
Service Bulletin/Repair Instructions
Customer Satisfaction Notification V87 Motor-Generator Unit (MGU)
23-029-19
Service Bulletin/Repair Instructions
Rear Windows Squeaks or Binds When Closing This bulletin involves inspecting the rear window run channel seal and replacement if required. The customer may notice when closing the rear (one or both) windows:One or both may bind when closing. Squeak/squeal noise when closing. Pinched or rolled seal. Wind noise when driving.
08-003-19 REV.C
Service Bulletin/Repair Instructions
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
9003680
Service Bulletin/Repair Instructions
RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to brenton.swank@fcagroup.com. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or Brenton.Swank@FCAGroup.com If no response in 15 minutes, proceed with repair.
9004032
Service Bulletin/Repair Instructions
CENTER STACK, Upper (Disassociated Display 8.4" with ICS Bezel) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue will be corrected in an upcoming radio software available by end of Q3. The temporary fix is to perform a vehicle sleep cycle. If the dealer has any additional questions, please contact: Chhaviraj Chattha (248) 512-1734 - Chhavi.Chattha@fcagroup.com or Ashikur Rahman (248) 512-6715 - Ashikur.Rahman@external.fcagroup.com
9004125
Service Bulletin/Repair Instructions
GLASS, Backlite, Sliding, Assembly Before replacing this part, please call Lori Millen at (248) 379-1888. If no response in 15 minutes, proceed with repair. Please wrap back glass frame assembly in replacement part packing material to prevent twisting during shipping and return assembly to FCA Quality Engineering Center for analysis. If any questions, contact Lori Millen at (248) 379-1888.
08-028-19 REV. A
Service Bulletin/Repair Instructions
Flash: Battery Pack Control Module (BPCM) Updates This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTCs have been set: If DTCs, P0AA1-00 - Hybrid Battery Positive Contactor Circuit Stuck Closed and P0AC0-00 - Hybrid Battery Pack Current Sensor 1 Circuit Performance is set together, follow the published service diagnostic information for P0AA1-00 before proceeding further with this bulletin. If DTC, P0AC0-00 is set without P0AA1-00, proceed with the bulletin. P0AC0-00 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. P1AEC - MCPA HV Battery Voltage Sensor Circuit Performance.
23-019-19 REV. A
Service Bulletin/Repair Instructions
RamBox Applique Separation/Delamination This bulletin involves inspecting and possibly removing, installing new tape and re-installing one or both of the RamBox appliques. Customers may comment on the following: One or both of the RamBox appliques are separating/delaminating from the RamBox doors.
04-001-19
Service Bulletin/Repair Instructions
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
08-003-19 REV. B
Service Bulletin/Repair Instructions
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
9003220
Service Bulletin/Repair Instructions
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
9004114
Service Bulletin/Repair Instructions
CAMERA, Surround View Customer's complaining that their surround view camera image is blurry (sales code XAK) please contact, Sam Tkac at (248) 821-7819 or Bing Guo at (248) 500-7355 If no response in 15 minutes, proceed with repair. 1. Take a camera image picture on the radio screen and compare to the image of other cameras in the vehicle 2. Verify that the camera is clean, with no scratch or damage on the lens, no moisture or foreign material inside the camera 3. Disconnect and reconnect the camera 4. Swap the blurry camera with a known good camera, (or install the camera in a different position) 5. Verify / update radio software and perform a WiTech ECU reset
9004115
Service Bulletin/Repair Instructions
SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to brenton.swank@fcagroup.com with VIN, Mileage, Photos and indicate where the leak is identified using dye such as: 1. Leak between the outer diameter of the seal to front cover? 2. Leak between the seal and damper 3. Leak through the damper bolt This will help in determining root cause and corrective action. For additional questions, please contact: Brenton Swank: Cell (248) 804-9386 or brenton.swank@fcagroup.com If no response in 15 minutes, proceed with repair.
V81 Combo
Service Bulletin/Repair Instructions
Customer Satisfaction Notification V81 Incorrect Spare Wheel
55488
Service Bulletin/Repair Instructions
PadKit- Front Disc Brake
55502
Service Bulletin/Repair Instructions
PadKit- Front Disc Brake
55189
Service Bulletin/Repair Instructions
Actuator-Multiaitr
55308
Service Bulletin/Repair Instructions
Bin- Storage
55429
Service Bulletin/Repair Instructions
Mat Kit- Floor Front
9002885
Service Bulletin/Repair Instructions
CALIPER ASSEMBLY, Disc Brake, Front For an issue with drift ONLY when braking, please replace the complete front caliper assemblies including adapters and pads as a unit, unbolting them from the knuckle. Also replace both front rotors, labeling right (RT) and left (LT). Call Mark Randall at (248) 520-3863, if no answer leave a message with last 8 of VIN, dealer code, and mileage. Save the Caliper Assemblies and Rotors for FasTrack return and root cause analysis. If no response in 15 minutes, proceed with repair.
Volume 5 Issue 5
Service Bulletin/Repair Instructions
Warranty Operations Newsletter ? Volume 5, Issue 5
54935
Service Bulletin/Repair Instructions
Sensor-nitrous oxlde
55134
Service Bulletin/Repair Instructions
Latch- Front Door
55309
Service Bulletin/Repair Instructions
Power Transfer Unit
55310
Service Bulletin/Repair Instructions
Run-Front Door Glass
55312
Service Bulletin/Repair Instructions
Molding-Wheel Plane
9004082
Service Bulletin/Repair Instructions
FAN MODULE, Radiator Cooling For radiator fan concerns, please contact Sam Zarnegar at 248-944-5703 prior to replacement. If no response in 15 minutes, proceed with repair.
OD55431
Service Bulletin/Repair Instructions
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
55311
Service Bulletin/Repair Instructions
Damper-Steering
55322
Service Bulletin/Repair Instructions
Head-Cylinder
55324
Service Bulletin/Repair Instructions
Head-Cylinder
55272
Service Bulletin/Repair Instructions
Tube- Fuel Filler
OD55341
Service Bulletin/Repair Instructions
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
55221
Service Bulletin/Repair Instructions
Engine Oil- OW20
55136
Service Bulletin/Repair Instructions
Tube- Fuel Filler
55096
Service Bulletin/Repair Instructions
Engine Oil- OW20
02-002-19
Service Bulletin/Repair Instructions
Noise From Front Sway Bar Link This bulletin involves checking and if necessary, tightening one/both of the swaybar to link nut(s). The customer may describe: There is a loud clunking noise from the front of the vehicle.
08-047-19
Service Bulletin/Repair Instructions
Flash: Parktronic System (PTS) Module Updates This bulletin involves reprogramming the PTS module with the latest available software. Customers may experience an Electronic Vehicle Information Center (EVIC) message. These DTCs may be setting erroneously and this software enhancement will remove these DTCs. Upon further investigation the technician may find that one or more of the following DTCs have been set:B128E-25 - PTS Sensor 1-Signal Shape/Waveform Failure. B128F-25 - PTS Sensor 2-Signal Shape/Waveform Failure. B1290-25 - PTS Sensor 3-Signal Shape/Waveform Failure. B1291-25 - PTS Sensor 4-Signal Shape/Waveform Failure. B1292-25 - PTS Sensor 5-Signal Shape/Waveform Failure. B1293-25 - PTS Sensor 6-Signal Shape/Waveform Failure. B1295-25 - PTS Sensor 8-Signal Shape/Waveform Failure. B1296-25 - PTS Sensor 9-Signal Shape/Waveform Failure. B1297-25 - PTS Sensor 10-Signal Shape/Waveform Failure. B1298-25 - PTS Sensor 11-Signal Shape/Waveform Failure. B1299-25 - PTS Sensor 12-Signal Shape/Waveform Failure. Customers may experience the following: When backing up, the park assist feature will apply the brakes when no object is behind the vehicle.
08-046-19
Service Bulletin/Repair Instructions
Flash: Driver Assistance System Module (DASM) Updates This bulletin involves reprogramming the DASM with the latest software available. The customer may describe one or more of the following:Forward Facing Camera Issue, Service Required. An EVIC message indicating "Automatic Cruise Control/Forward CollisionWarning (ACC/FCW) limited functionality". Lane Sense inoperative. The Forward Collision Warning (FCW) warning light being illuminated. In addition, customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation thetechnician may find the following Diagnostic Trouble Code (DTC):C008E-00 - ECU Internal Performance.
54966
Service Bulletin/Repair Instructions
Module-Parking Assist
54973
Service Bulletin/Repair Instructions
Outlet- Air conditioning & heater
18-009-19 REV B
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal Acceleration Sensor. In addition, the customer may experience one or more of the following:Engine RPM erratic and or bucking, when accelerating after slowing down. Occasional engine shut off while shifting from 4WD low to 2WD. Improvements to the vacuum pump cycle time. Rough idle after cold start.
54931
Service Bulletin/Repair Instructions
TAILPIPE - EXHAUST
08-009-19 REV A
Service Bulletin/Repair Instructions
UAX and UCX Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.1. Customers may experience one or more of the following:Audio distortion. Uconnect App inoperative. Navigation route guidance incorrect. Radio locked up. Voice recognition inoperative. Navigation locks up and/or black screen. Missing CarPlay® message ?Device Not Present? when using the IPhone® display screen. Split screen with incorrect display. Radio display screen may flicker. Poor Bluetooth® audio. Split screen with incorrect display. Radio will intermittently reset. SXM® audio stops working. SXM missing the menu and/or display graphics. In addition, the following improvements are included:Radio reception improvements. AndroidAuto®/CarPlay enhancements. Language enhancements.
54583
Service Bulletin/Repair Instructions
Transmission ? With Torque Converter
54698
Service Bulletin/Repair Instructions
POWER DISTRIBUTION CENTER - INTELLIGENT POWER
54920
Service Bulletin/Repair Instructions
Panel Assembly-Door Trim
54637
Service Bulletin/Repair Instructions
FASCIA - REAR
08-045-19
Service Bulletin/Repair Instructions
Flash Over The Air (FOTA) Software Update UAV and UCV Radio This bulletin provides information regarding the latest FOTA software update to 21.10. Customers may experience one or more of the following:Backup camera screen is blue. Green horizontal lines appear across screen.
23-013-19
Service Bulletin/Repair Instructions
Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or crackingnoises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
54638
Service Bulletin/Repair Instructions
ASH RECEIVER - INSTRUMENT PANEL
9004054
Service Bulletin/Repair Instructions
GLOVE BOX, Instrument Panel, Lower If you are replacing the lower glove box for any reason, please call Steve Schurig at (586) 291-2347 or Mike Wicker at (248) 821-9350 prior to replacing the lower glove box. If no response in 15 minutes, proceed with repair.
Volume 5 Issue 4
Service Bulletin/Repair Instructions
Warranty Operations Newsletter Volume 5, Issue 4
BJA46597
Service Bulletin/Repair Instructions
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
D-17-12
Service Bulletin/Repair Instructions
Shop Certification Program Guidelines
31056
Service Bulletin/Repair Instructions
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
31115
Service Bulletin/Repair Instructions
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
31127
Service Bulletin/Repair Instructions
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
30731
Service Bulletin/Repair Instructions
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
30948
Service Bulletin/Repair Instructions
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
D-17-11
Service Bulletin/Repair Instructions
Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
30928
Service Bulletin/Repair Instructions
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
30865
Service Bulletin/Repair Instructions
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.
D-17-08
Service Bulletin/Repair Instructions
Essential Flash Management
30657
Service Bulletin/Repair Instructions
R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
D-16-28 Rev. A
Service Bulletin/Repair Instructions
DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)
20614
Service Bulletin/Repair Instructions
P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
22842
Service Bulletin/Repair Instructions
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
22843
Service Bulletin/Repair Instructions
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
20610
Service Bulletin/Repair Instructions
P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
20624
Service Bulletin/Repair Instructions
68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
17598
Service Bulletin/Repair Instructions
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
17161
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17191
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17202
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
16887
Service Bulletin/Repair Instructions
Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
17109
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17124
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17127
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17135
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17006
Service Bulletin/Repair Instructions
68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17007
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
05066241A$
Service Bulletin/Repair Instructions
Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.
05091960A$
Service Bulletin/Repair Instructions
Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
68103198A$
Service Bulletin/Repair Instructions
A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?
68184926A$
Service Bulletin/Repair Instructions
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~
68245074A$
Service Bulletin/Repair Instructions
Compressor, A/C lines, A/C Condenser This issue pertains to PF, UF, and KL only.~ During service of the AC lines, Compressor or Condenser, do not stow any AC lines in proximity to any heat sources, or sharp edges.~ After the vehicle is reassembled, confirm that all AC lines are in correct design position and not in contact with any heat sources, or sharp edges.~
16103
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.
16388
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
16374
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
16387
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
15640
Service Bulletin/Repair Instructions
Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
08-028-16
Service Bulletin/Repair Instructions
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
18-023-16
Service Bulletin/Repair Instructions
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:
13289
Service Bulletin/Repair Instructions
Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13284
Service Bulletin/Repair Instructions
Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13286
Service Bulletin/Repair Instructions
Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13225
Service Bulletin/Repair Instructions
Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13110
Service Bulletin/Repair Instructions
Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13111
Service Bulletin/Repair Instructions
Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13303
Service Bulletin/Repair Instructions
Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13317
Service Bulletin/Repair Instructions
Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com
23-037-15
Service Bulletin/Repair Instructions
Windshield Wiper Blade/Element Maintenance
13059
Service Bulletin/Repair Instructions
Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13104
Service Bulletin/Repair Instructions
Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
12877
Service Bulletin/Repair Instructions
Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com
13003
Service Bulletin/Repair Instructions
Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com
12446
Service Bulletin/Repair Instructions
Inspection and Return: 68261532AA: Evaporator - Air Conditioning
12457
Service Bulletin/Repair Instructions
Molding Sill-Rear
31-001-15
Service Bulletin/Repair Instructions
Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.
12442
Service Bulletin/Repair Instructions
Inspection and Return: Motor - Window Regulator,Frt. &Rear Door
12408
Service Bulletin/Repair Instructions
TAILLIGHT.
82214909A
Service Bulletin/Repair Instructions
Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?
12398
Service Bulletin/Repair Instructions
STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification
82214739A
Service Bulletin/Repair Instructions
Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.
12395
Service Bulletin/Repair Instructions
Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification
68317270A
Service Bulletin/Repair Instructions
2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.
12351
Service Bulletin/Repair Instructions
Inspection and Return:Brake Rotor-52121050AA
12357
Service Bulletin/Repair Instructions
Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
68258392A
Service Bulletin/Repair Instructions
RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
68232369A
Service Bulletin/Repair Instructions
HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
12312
Service Bulletin/Repair Instructions
Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD
68224166A
Service Bulletin/Repair Instructions
HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288
12272
Service Bulletin/Repair Instructions
Inspection and Return: Brake Rotor - PN 04779884AC
68222862A
Service Bulletin/Repair Instructions
Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.
68211004A
Service Bulletin/Repair Instructions
Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
68210300A
Service Bulletin/Repair Instructions
Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
12253
Service Bulletin/Repair Instructions
Inspection and Return: Brake Rotor - PN 68188899AA
68174064A
Service Bulletin/Repair Instructions
Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.
68140664A
Service Bulletin/Repair Instructions
Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
12213
Service Bulletin/Repair Instructions
Inspection and Return: Brake Rotor - PN 04779712AA
68090604A
Service Bulletin/Repair Instructions
Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
68080819A
Service Bulletin/Repair Instructions
Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com
68079375A
Service Bulletin/Repair Instructions
Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.
56046094A
Service Bulletin/Repair Instructions
Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
56041380A
Service Bulletin/Repair Instructions
Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
55112621A
Service Bulletin/Repair Instructions
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
05191925A
Service Bulletin/Repair Instructions
Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.
12137
Service Bulletin/Repair Instructions
Return: Molding Kit - Wheel Lip Opening
05154400A
Service Bulletin/Repair Instructions
Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
05149141A
Service Bulletin/Repair Instructions
Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com
04861963A
Service Bulletin/Repair Instructions
Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
04610124A
Service Bulletin/Repair Instructions
Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
1UU47DX9A
Service Bulletin/Repair Instructions
Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
6th Edition 2015
Service Bulletin/Repair Instructions
Warranty Operations Newsletter Volume 1, Issue 6
STAR News No. 85
Service Bulletin/Repair Instructions
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
08-026-13REV.B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
9002054
Service Bulletin/Repair Instructions
If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.