Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100898
Service Bulletin/Repair Instructions
Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05148163AE). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness (PN 05148163AE) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68450915AA OCV PNs: 53022338AB Phaser PNs: 53022298AA 53022298AB
114072
Service Bulletin/Repair Instructions
MOTOR - WINDOW REGULATOR
114073
Service Bulletin/Repair Instructions
MOTOR - WINDOW REGULATOR
9100274 Rev 1
Service Bulletin/Repair Instructions
Blindspot Module For concern on Blindspot Module setting U11FB-00 Lost Communication with Left Blind Spot Sensor, U11FA-00 Lost Communication with Right Blind Spot Sensor. Some vehicle(s) where the Blindspot Module was replaced had no issues found with the Blindspot Module after testing. Please verify no wiring or connector issues are present prior to module replacement.
08-291-26
Service Bulletin/Repair Instructions
R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: ● Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. ● When on the HVAC page, the Display Screen Module may not respond to touch. All other pages operate as intended.
08-288-26
Service Bulletin/Repair Instructions
Radio Does Not Display Selected Drive Mode Customers may experience the following: SYMPTOM: ● Drive Mode setting reverts back to "Auto" on Display Screen Module while the Instrument Panel Cluster (IPC) shows the Drive Mode that has been requested.
S2608000033
Service Bulletin/Repair Instructions
Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
08-270-26
Service Bulletin/Repair Instructions
Uconnect® Screen Image Changes Size, Customers may experience the following: SYMPTOM: ● The Uconnect® screen image changes size, moves or is out of place unprompted.
21-057-26
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling during upshifts (1st - 5th). ● Harsh or slipping feeling during kickdown events under throttle. ● Transmission fluid odor (burnt smell). This bulletin involves reprogramming the TCM with the latest available software.
113276
Service Bulletin/Repair Instructions
CORE – HEATER
113277
Service Bulletin/Repair Instructions
CORE – HEATER
9100833 REV1
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
113069
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
113070
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
113123
Service Bulletin/Repair Instructions
SPRING KIT - DISC BRAKE PAD
S2208000045 REV.D
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
S2508000025 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
113065
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
113066
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
9100833
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
9100845
Service Bulletin/Repair Instructions
For concerns of an inoperative A/C system (no relay activation, no compressor engagement, or no response to commands), technicians need to utilize Star Online Publication S2624000007 prior to component replacement. Failure to follow this star online publication may result in repeat repairs or misdiagnosis.
S268A000014
Service Bulletin/Repair Instructions
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
S2609000009
Service Bulletin/Repair Instructions
Check Engine Light (CEL) Illuminated with Diagnostic Trouble Code (DTC) P0106 Manifold Absolute Pressure Sensor Performance Setting In The Powertrain Control Module (PCM)
23-007-26 REV. A
Service Bulletin/Repair Instructions
Instrument Panel Delamination Customers may comment on the following: ● Wrinkles or bubbles in the instrument panel cover Fig. 1. This bulletin involves inspecting and possibly replacing the instrument panel cover.
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
112651
Service Bulletin/Repair Instructions
SHOCK ABSORBER - SUSPENSION
112652
Service Bulletin/Repair Instructions
SHOCK ABSORBER - SUSPENSION
9100839
Service Bulletin/Repair Instructions
3-way valves are available in STAR Parts as two distinct components and must be selected correctly based on application. The High Temp 3-way valve (68309834AC) is located between the engine and the bulkhead at the rear of the engine compartment. The Low Temp 3-way valve (68448241AA) is located between the engine and the radiator at the front of the engine. When ordering or servicing, ensure the correct valve is identified and installed in the proper location, as incorrect part selection may lead to improper thermal system operation and repeat repairs.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9100831
Service Bulletin/Repair Instructions
For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
112633
Service Bulletin/Repair Instructions
HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
112634
Service Bulletin/Repair Instructions
HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
111751
Service Bulletin/Repair Instructions
GRILLE - SPEAKER
9100820
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
08-208-26 REV. A
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111830
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111831
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111833
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111834
Service Bulletin/Repair Instructions
SENSOR – KNOCK
08-207-26
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
S2623000032
Service Bulletin/Repair Instructions
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
S2308000034 REV.B
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
S2523000003 REV.A
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
9100799
Service Bulletin/Repair Instructions
WARNING: Shorting the 48V output stud to the 12V output stud can cause immediate and irreversible damage to the power pack unit. Always use insulated tools and protective stud covers when performing service operations. NOTE: A loose or high resistance ground connection may result in abnormal voltage behavior and can increase the risk of electrical component damage. Always verify ground integrity before system power up. For P0AFA repair: Please follow the Service library steps 1 through 7 without fail. Only replace PPU or MGU after verifying the final step of the procedure.
111396
Service Bulletin/Repair Instructions
COOLER - AUXILIARY LOW TEMPERATURE
9100702Rev1
Service Bulletin/Repair Instructions
Camshaft cap bolts within the cylinder head assembly may cause damage to other components. DO NOT replace entire long block when only left OR right cylinder heads need to be replaced.
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
18-044-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2208000045 REV.C
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
23-007-26
Service Bulletin/Repair Instructions
Instrument Panel Delamination Customers may comment on the following: SYMPTOM: ● Wrinkles or bubbles in the instrument panel cover Fig. 1. This bulletin replacing the instrument panel cover. NOTE: Only vehicles still under the basic warranty are covered in this TSB.
S2621000003 REV.A
Service Bulletin/Repair Instructions
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110599
Service Bulletin/Repair Instructions
SPEAKER - NONE
110600
Service Bulletin/Repair Instructions
SPEAKER - NONE
110603
Service Bulletin/Repair Instructions
SPEAKER - NONE
110604
Service Bulletin/Repair Instructions
SPEAKER - NONE
S2621000003
Service Bulletin/Repair Instructions
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
110463
Service Bulletin/Repair Instructions
SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.
S228A000025 REV.A
Service Bulletin/Repair Instructions
Harman R1H Uconnect 5 Radio Software Flash Error Codes
S268A000008
Service Bulletin/Repair Instructions
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19 or B1570-93
S1923000010 REV.A
Service Bulletin/Repair Instructions
Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
S268A000007
Service Bulletin/Repair Instructions
Navigation Is Active On The Radio But Not Available On The Cluster
9100767
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
18-021-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle **must** SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300-00 - Multiple Cylinder Misfire - in Active or Stored status set during cold start catalyst heating. ● P0301-00 - Cylinder 1 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0302-00 - Cylinder 2 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0303-00 - Cylinder 3 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0304-00 - Cylinder 4 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0305-00 - Cylinder 5 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0306-00 - Cylinder 6 Misfire - in Active or Stored status set during cold start catalyst heating.** ● P2097 - Downstream Fuel Trim System 1 Rich. ● P2099 - Downstream Fuel Trim System 2 Rich. **Customers may comment on one or more of the following: ● Vehicle has a rough idle. ● Engine has a miss. ● Noisy valvetrain.** ● Lack power/responsiveness for the first couple of minutes or about 90 seconds after a cold start and later performs as expected. This bulletin involves reprogramming the PCM with the latest available software.
S1408000384 REV.I
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
109724
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109727
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109152
Service Bulletin/Repair Instructions
CORE – HEATER
109153
Service Bulletin/Repair Instructions
CORE – HEATER
08-394-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
08-219-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: ● **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: ● **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: ● **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.
08-376-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: ● **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin involves reprogramming the TBM with the latest available software.Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: ● **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin involves reprogramming the TBM with the latest available software.
9100568 Rev 1
Service Bulletin/Repair Instructions
Order regular part number for New, Unsold and Warranty units only. Verify Z part number availability. Order a Z part number for all Exchange Orders, Mopar, customer pay and service contract.
9100734
Service Bulletin/Repair Instructions
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
9100735
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
S2505000003
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
S2523000090
Service Bulletin/Repair Instructions
MOPAR Bed Divider Kit Missing Lock Cylinder
S2523000091
Service Bulletin/Repair Instructions
Antilock Brake (ABS) Light On. Intermittent Or Implausible Wheel Speed Sensor Signal Diagnostic Trouble Codes (DTCs)
08-394-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108886
Service Bulletin/Repair Instructions
SENSOR - ACCELERATION
S258A000021
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
S2502000001
Service Bulletin/Repair Instructions
Lower Ball Joint / Lower Control Arm Servicing Updates.
08-376-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 Customers may experience the following: ● No connectivity. This bulletin involves reprogramming the TBM with the latest available software.
S2308000034 REV.A
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
9100724
Service Bulletin/Repair Instructions
If you receive a customer complaint regarding a missing Bed Divider Lock Cylinder on DT vehicles, do NOT install the part. This component is not part of the equipment for DT models since 2022 model year. Parts for Reference (Do NOT install): PN 68312242AE PN 68438041AA
108409
Service Bulletin/Repair Instructions
CORE - HEATER
108410
Service Bulletin/Repair Instructions
CORE - HEATER
S2508000100
Service Bulletin/Repair Instructions
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S1805000006 REV.B
Service Bulletin/Repair Instructions
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
9100702
Service Bulletin/Repair Instructions
Dealer technicians have reported failures involving camshaft cap bolts breaking within the cylinder head assembly. This can lead to damage to camshaft towers, camshafts, and other cylinder head components. In many cases, the entire long block has been replaced unnecessarily. Do NOT replace the entire long block unless absolutely necessary. Perform a thorough inspection and replace only the cylinder head assembly if the damage is localized.
S2509000009
Service Bulletin/Repair Instructions
Engine Oil Leak
S2524000012
Service Bulletin/Repair Instructions
High Voltage Air Conditioning Refrigerant Dye
S2522000003
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.
9100670
Service Bulletin/Repair Instructions
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
S2323000020 REV.B
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
S2519000009
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) C221F-00, C2223-00, C221C-00, C0051-54 Present After Electric Power Steering (EPS) Replacement.
03-008-25
Service Bulletin/Repair Instructions
Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.
23-008-25 REV. A
Service Bulletin/Repair Instructions
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
02-002-25 REV. A
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
106352
Service Bulletin/Repair Instructions
SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S258A000017
Service Bulletin/Repair Instructions
Door speaker Inoperative or No Sound
106241
Service Bulletin/Repair Instructions
LAMP - DOME
S2509000001 REV.B
Service Bulletin/Repair Instructions
Engine Rattle Noise
S2422000001 REV.D
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-221-25
Service Bulletin/Repair Instructions
115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated. This bulletin involves replacing the inverter switch.
08-219-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Over The Air Software Update From 5.39.1 To 5.65 Customers may experience the following: ● 'SOS unavailable' popup message. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.
105648
Service Bulletin/Repair Instructions
MODULE - ENGINE CONTROLLER
9100627
Service Bulletin/Repair Instructions
To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.
S2519000006
Service Bulletin/Repair Instructions
Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.
S2524000008
Service Bulletin/Repair Instructions
Customer Indicates The Air Conditioning Blows Warm
9100624
Service Bulletin/Repair Instructions
Verify Reman part number availability. Order the "R" part number for all orders:
21-009-25 REV. C
Service Bulletin/Repair Instructions
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
21-029-25 REV. A
Service Bulletin/Repair Instructions
8HP75 D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: ● Vehicle enter limp home mode. This bulletin involves replacing the D clutch.
S2208000138 REV.B
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9100622
Service Bulletin/Repair Instructions
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
23-027-25
Service Bulletin/Repair Instructions
Front Bumper Paint Is Dull Customers may comment on the following: ● Front bumper paint is dull Fig. 1 This bulletin involves inspecting and possibly replacing the front bumper.
S2523000062
Service Bulletin/Repair Instructions
Bumper Mounted 7 Pin Trailer Tow Connector
14-010-25 REV. C
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as diesel fuel filters. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris.
9100614
Service Bulletin/Repair Instructions
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
104974
Service Bulletin/Repair Instructions
LAMP - DOME
105590
Service Bulletin/Repair Instructions
Warranty Newsletter – Volume 11, Issue 6
105591
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
OTHERDOC_132
Over The Air
Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ].
14-010-25 REV. B
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris
14-010-25 REV. A
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri
104970
Service Bulletin/Repair Instructions
CORE - HEATER
9100592
Service Bulletin/Repair Instructions
LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.
02-002-25
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
09-011-25
Service Bulletin/Repair Instructions
Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.
S2508000038
Service Bulletin/Repair Instructions
Key Fob is Damaged, Case is Separating
S2508000039
Service Bulletin/Repair Instructions
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
S2323000002 REV.A
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
105038
Service Bulletin/Repair Instructions
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
104686
Service Bulletin/Repair Instructions
BOLT - HEX FLANGE HEAD
105039
Service Bulletin/Repair Instructions
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
9100498 Rev 3
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
9100534 Rev 1
Service Bulletin/Repair Instructions
Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
9100570
Service Bulletin/Repair Instructions
Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.
S258A000015
Service Bulletin/Repair Instructions
Wrong Graphic In Ram TRX Performance Pages
104684
Service Bulletin/Repair Instructions
HEADLINER - NONE
S2518000004
Service Bulletin/Repair Instructions
Mil-On/Check Engine Lamp-On
103774
Service Bulletin/Repair Instructions
LAMP - DOME
S2523000035
Service Bulletin/Repair Instructions
Door Trim Panel Fitment. Warpage, Buzz Squeak Rattle (BSR) Noises. Poor Audio Sound Quality From Door Speaker.
S2523000038
Service Bulletin/Repair Instructions
Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.
9100568
Service Bulletin/Repair Instructions
DISPLAY Order regular part number for New unsold and Warranty units only. Verify Z part number availability. Order a Z part number for all Exchange Orders: Mopar, customer pay and service contract.
S258A000014
Service Bulletin/Repair Instructions
SOS Unavailable Message Pop Up On Radio During A Remote Start Event.
21-009-25 REV. B
Service Bulletin/Repair Instructions
850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
03-002-25
Service Bulletin/Repair Instructions
Rear Propshaft clunk Customers may experience the following: ● A clunk noise from the driveshaft while coming to a stop or when just starting to tip into throttle at take off This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software. *This bulletin involves greasing the rear driveshaft and installing a boot kit
21-029-25
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: ● Vehicle enter limp home mode. This bulletin involves replacing the D clutch.
S2523000024
Service Bulletin/Repair Instructions
Rear Defogger Solder Terminals Detached.
S2408000015 REV.D
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
S2509000004
Service Bulletin/Repair Instructions
Misfire DTCs, Rough Idle, Valvetrain Noise
S2509000001 REV.A
Service Bulletin/Repair Instructions
Engine Rattle Noise
9100534
Service Bulletin/Repair Instructions
Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
9100390 Rev 1
Service Bulletin/Repair Instructions
D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
9100471
Service Bulletin/Repair Instructions
CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.
103849
Service Bulletin/Repair Instructions
D-25-05 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers
103858
Service Bulletin/Repair Instructions
ID-25-04 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers
S2509000002
Service Bulletin/Repair Instructions
Engine Noise
S258A000009
Service Bulletin/Repair Instructions
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
S2505000001
Service Bulletin/Repair Instructions
CEL (Check Engine Lamp) C006A-49 Multi-Axis Acceleration Sensor Internal Electronic Failure And C10CC-00 ESC Sensors.
02-001-25
Service Bulletin/Repair Instructions
Front Lower Control Arm Stabilizer Link Noise Customers may experience the following: ● Rattle or clunk noise coming from the front end of the vehicle when driving over bumps, performing turns or during normal operation. This bulletin involves road testing and possibly tightening the stabilizer link attachment to lower control arm nut.
9100498 REV 1
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
S2108000015 REV.J
Service Bulletin/Repair Instructions
Uconnect Box Require Service Message
9100500
Service Bulletin/Repair Instructions
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
103237
Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING
103238
Service Bulletin/Repair Instructions
RADIATOR - AUXILIARY
S2509000001
Service Bulletin/Repair Instructions
Engine Rattle Noise
103288
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
103289
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
103291
Service Bulletin/Repair Instructions
PANEL - B PILLAR LOWER TRIM
09-003-25
Service Bulletin/Repair Instructions
Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle.
S258A000006
Service Bulletin/Repair Instructions
Rear ParkView Backup Camera Guidelines Not Appearing On Radio
23-008-25
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2323000004 REV.A
Service Bulletin/Repair Instructions
Defogger Is Not Working. Terminal Detached From The Glass.
03-001-25 REV. A
Service Bulletin/Repair Instructions
Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
S228A000005 REV.E
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
9100498
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).
03-001-25
Service Bulletin/Repair Instructions
Clicking Noise While In 4WD ustomers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. his bulletin involves replacing the front driveshaft
21-009-25 REV.A
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch
9003980
Service Bulletin/Repair Instructions
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.
S1408000384 REV.H
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
102948
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
102950
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
S2523000005
Service Bulletin/Repair Instructions
Squeak Noise From Brake Pedal When Pressed And Or Released.
9100460 REV1
Service Bulletin/Repair Instructions
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
21-009-25
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
S2523000003
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
S1408000384 REV.G
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100468
Service Bulletin/Repair Instructions
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
21-039-24 REV. H
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch
S2208000045 REV.B
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
9100460
Service Bulletin/Repair Instructions
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
S248A000018
Service Bulletin/Repair Instructions
Trailer Tow Pages App Gauges Not Showing Data After Radio Update
25-009-24
Service Bulletin/Repair Instructions
Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0441 - EVAP Purge System Performance. ● P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: ● Hard to fill fuel tank with fuel. ● Premature shut-off of the gas nozzle when refueling. ● Flow back of fuel while refueling.
101935
Service Bulletin/Repair Instructions
GLASS - BACKLITE
101936
Service Bulletin/Repair Instructions
GLASS - BACKLITE
101789
Service Bulletin/Repair Instructions
BUSHING - STABILIZER BAR
S2422000001 REV.C
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
21-039-24 REV. G
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
101232
Service Bulletin/Repair Instructions
Plate - Planetary
101010
Service Bulletin/Repair Instructions
SWITCH – MULTIFUNCTION
21-039-24 REV. F
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
21-039-24 REV. E
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2423000043
Service Bulletin/Repair Instructions
Dome Lamp LED And Incandescent Bulb Servicing.
100774
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
97802
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
09-020-24
Service Bulletin/Repair Instructions
Loss of Power in Reverse Customers may comment on one or more of the following: ● During engine cold start, the vehicle exhibits low torque when shifted into reverse gear. ● Loss of power in reverse gear. This bulletin provides information regarding the loss of engine torque when performing a cold start and immediately shifting into gear
S2423000024 REV.B
Service Bulletin/Repair Instructions
Door Ajar Light On With Door(s) Closed.
S2208000153 REV.B
Service Bulletin/Repair Instructions
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster
100681
Warranty Program/Extension
Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)
21-039-24 REV. D
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
100595
Warranty Program/Extension
WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
100599
Warranty Program/Extension
FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
S228A000017 REV.A
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
95542
Service Bulletin/Repair Instructions
CLUSTER - INSTRUMENT PANEL
100418
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
100421
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
21-039-24 REV. C
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
9100409
Service Bulletin/Repair Instructions
TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB 21-048-24 for potential transfer case shift motor replacement
S2423000027 REV.A
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Or Inoperative.
S2308000155
Service Bulletin/Repair Instructions
Water Intrusion Of The RFH Causes Erratic Operation Of Start/Stop Button And Other RFH Functions Accompanied By Multiple RFH DTCs
21-048-24
Service Bulletin/Repair Instructions
Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. ● C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ● "4WD Overheated Temporarily Unavailable" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor.
99985
Other
AIR BAG - DRIVER
S2023000024 REV.C
Service Bulletin/Repair Instructions
Water Leak Rear Of Cab Rear Seat Or Headliner
S2423000039
Service Bulletin/Repair Instructions
Wiper Motor Inoperative. Wiper Doesn’t Work or Stops Randomly On Glass
S2108000071 REV.E
Service Bulletin/Repair Instructions
Message Displayed on the Cluster, "Service Active Dampening Suspension System"
21-039-24 REV. B
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
23-004-24 REV. A
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
9100399
Service Bulletin/Repair Instructions
MODULE Door Windows does not function at 100% or is completely inoperative. Check DTCs in DCM and check the component they are pointing to, depending on the case follow one of the procedures below: If DTC Door Lock/Unlock Switch Stuck is present: - check wiring between door module and lock/unlock switch, if there is no problem there, check lock/unlock switch and replace it. If DTC Lost communication with Master window switch is present: - check the window switch wiring, if there is no problem there, check the window switch and replace it. If DTCs related to window circuit control shorted and/or window lost calibration are present: - check Wiring between motor and hall sensor to Door module. If there is no problem there, check window seal and track to allow travel only within proper limits, reset module and perform window calibration, if problem continues, check window motor, and if needed, replace it. At the end of the procedure: Reset DDM/PDM and perform window calibration, if DTC goes stored, the repair is correct. If the window does not work replace DDM/PDM. ************DO NOT USE THIS PROCEDURE FOR REAR WINDOWS, REAR WINDOWS ARE NOT CONTROLED BY DDM or PDM***************
08-173-24
Service Bulletin/Repair Instructions
Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: ● Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. ● Cannot change satellite stations, display shows one station on screen but is playing another. ● Battery drain. ● A Black screen after clicking accept at start up (Rearview camera functions normally). ● Radio resets (Rearview camera functions normally). ● Wireless connectivity disconnecting. ● CarPlay® icon does not appear in device manager. ● Audio disruptions. ● SXMT inoperative. ● Audio mute. ● Passenger screen blank. ● Passenger screen apps missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer tire pressure configurations deleted. ● Steering wheel controls skipping SXMT channels. ● Recent calls not displayed. ● Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: ● Icon size/layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46.
31-001-24
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
99500
Other
CARRIER – PLANETARY & SHAFT KIT - OUTPUT
S2409000003
Service Bulletin/Repair Instructions
Engine Oil Leak
S248A000010
Service Bulletin/Repair Instructions
Satellite Radio Displays “Satellite Hardware Error” Message
9100390 Rev1
Service Bulletin/Repair Instructions
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits
99399
Other
MODULE - ANTI-LOCK BRAKE SYSTEM
S2421000001
Service Bulletin/Repair Instructions
No Reverse And/Or Forward Gear After D-Clutch Repair.
9100390
Service Bulletin/Repair Instructions
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
09-001-24 REV. C
Service Bulletin/Repair Instructions
Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold.
S2408000015 REV.C
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
03-006-24
Service Bulletin/Repair Instructions
Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.
S2402000001
Service Bulletin/Repair Instructions
Clunking Noise From Front Stabilizer Bar / Sway Bar Link.
08-150-24
Service Bulletin/Repair Instructions
Flash: Air Suspension Control Module (ASCM) Flash Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● C151E-2A - Left Front Ride Height Sensor - Stuck. ● C1522-2A - Right Front Ride Height Sensor - Stuck. ● C1526-2A - Left Rear Ride Height Sensor - Stuck. ● C152A-2A - Right Rear Ride Height Sensor - Stuck. **Customers may also comment on one or more of the following: ● The air suspension is stuck in a lowered entry/exit ride height after lowering the vehicle to load the rear cargo bed of the truck and then driving on the freeway.** ● “Service Air Suspension” message notification in the instrument panel cluster. This bulletin involves reprogramming the ASCM with the latest available software.
S2408000066
Service Bulletin/Repair Instructions
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
09-015-24
Service Bulletin/Repair Instructions
Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.
99040
Warranty Program/Extension
Warranty Operations Newsletter – Volume 10, Issue 6
99043
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 10, Issue 6
96076
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
98927
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
S1408000384 REV.F
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2408000047 REV.A
Service Bulletin/Repair Instructions
Electric Start Stop (ESS) Does Not Function After a Recent Service Repair
S2308000120 REV.B
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
21-039-24 REV. A
Service Bulletin/Repair Instructions
D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S228A000005 REV.D
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
03-004-24
Service Bulletin/Repair Instructions
Rear Propshaft Clunk Customers may experience the following: ● A clunk noise from the driveshaft while coming to a stop or when just starting to tip into throttle at take off. This bulletin involves inspecting and possibly replacing the rear driveshaft.
S2307000002 REV.B
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
S2111000001 REV.B
Service Bulletin/Repair Instructions
Customer complains of a brief metallic ticking/rattling/ringing noise after a cold start-up. It can be heard while standing outside the vehicle, resonating from the front wheel well areas. If the noise is present, it is normally heard at idle and the frequency of the noise will follow engine speed.
S2423000024 REV.A
Service Bulletin/Repair Instructions
Door Ajar Light On With Door(s) Closed.
98323
Other
MODULE - TELEMATICS
98354
Other
Valve - EGR
S2423000027
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Or Inoperative
21-039-24
Service Bulletin/Repair Instructions
D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2408000047
Service Bulletin/Repair Instructions
Electric Start Stop (ESS) Does Not Function After a Recent Service Repair
9100338REV1
Service Bulletin/Repair Instructions
GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.
S2408000050
Service Bulletin/Repair Instructions
After A Recent Service Repair The Vehicle is Setting Diagnostic Trouble Codes (DTCs) B0090-49 Left Frontal Acceleration Sensor-Internal Electronic Failure, B0095- 49 Right Frontal Acceleration Sensor-Internal Electronic Failure
S1908000050 REV.A
Service Bulletin/Repair Instructions
Checking Radio Software Level On A VP2 Radio
07-005-24
Service Bulletin/Repair Instructions
Broken Internal Coolant Valve Gear **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P26A3 - Engine Coolant Bypass Valve A Range-Performance. ● P26A6 - Engine Coolant Bypass Valve Position Sensor Circuit Low. ● P2681 - Engine Coolant Bypass Valve Control Circuit Open. This bulletin involves replacing the 3-way coolant valve.
S2308000151 REV. A
Service Bulletin/Repair Instructions
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
18-046-24
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300 - Multiple Cylinder Misfire. ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may also comment on the following: ● Vehicle runs rough and is sluggish. This bulletin involves reprogramming the PCM with the latest available software.
9100344
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement.
97961
Other
BRUSH - VACUUM
S238A000026 REV.A
Service Bulletin/Repair Instructions
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
S2408000015 REV.B
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
9100337
Service Bulletin/Repair Instructions
PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
0802824
Service Bulletin/Repair Instructions
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0803324
Service Bulletin/Repair Instructions
Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA - Voltage Sense A Circuit. ? P0B3D - Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E - Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 - Control Module Timer/Clock Performance. ? P0E55 - DC/DC Converter Current Sensor Circuit "A". ? P0DAF - Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
9100301
Service Bulletin/Repair Instructions
UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis.
2101024
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P1DB7-00 - Torque Converter Clutch Performance. This bulletin involves reprogramming the TCM with the latest available software.
S238A000028
Service Bulletin/Repair Instructions
Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
S2408000008
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
Reference83A
Service Bulletin/Repair Instructions
Emission Recall 83A Sales Code Alignment
0900124
Service Bulletin/Repair Instructions
Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
9100287
Service Bulletin/Repair Instructions
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
0800624A
Service Bulletin/Repair Instructions
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
2300424
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100274
Service Bulletin/Repair Instructions
Blindspot Module For concern on Blindspot Module setting U11FB-00 Lost Communication with Left Blind Spot Sensor, U11FA-00 Lost Communication with Right Blind Spot Sensor. Some vehicle(s) where the Blindspot Module was replaced had no issues found with the Blindspot Module after testing. Please verify no wiring or connector issues are present prior to module replacement. Prior to replacing the Blindspot Module, Please Contact Engineering: FCA REDACTED CONTENT If no response in 15 minutes, please proceed with repair.
S2308000151
Service Bulletin/Repair Instructions
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
0815823
Service Bulletin/Repair Instructions
Radio Over The Air Update to T25.48 Software Version Customers may experience one or more of the following: ? Unable to exit FamCam. ? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rear view camera functions normally). ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit electric vehicle page. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.
9100271
Service Bulletin/Repair Instructions
Short Runner Valve Acutator 1. Please follow service procedure before ordering SRV. 2. SRV-related DTCs are mostly related to PCM, wiring/connector damage, misconnection (loose, not attached), drained battery. Please check these conditions before ordering a new SRV.
0902323
Service Bulletin/Repair Instructions
Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 °C (-20 °F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.
9100279
Service Bulletin/Repair Instructions
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.
S2308000150
Service Bulletin/Repair Instructions
No Start, No Crank
0820323
Service Bulletin/Repair Instructions
Radio Over The Air Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.
S2323000085
Service Bulletin/Repair Instructions
Drone Noise From Bed Or Rear Of Truck While Driving At Speeds Between 20 And 45 MPH
S2308000147
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) On, Electronic Throttle Control (ETC) Lamp Flashes, Diagnostic Trouble Code (DTC) P2127 Accelerator Pedal Position Circuit Low
9100276
Service Bulletin/Repair Instructions
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
S2309000013
Service Bulletin/Repair Instructions
Verifying Camshaft Diagnosis
S2309000012
Service Bulletin/Repair Instructions
Mil-On/Check Engine Lamp-On with DTC P06DD set in the powertrain control module (PCM).
9100264
Service Bulletin/Repair Instructions
PSU Oil Pump Assy
9100265
Service Bulletin/Repair Instructions
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.
S2321000009
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.
9100262
Service Bulletin/Repair Instructions
SWITCH Headlamp Before replacing the Headlamp Switch, due to an issue on the I/P Dimmer. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the resistance value between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). If a problem is found in the resistor values. Please replace the Switch.
08A
Service Bulletin/Repair Instructions
Customer Satisfaction Notification 08A ? Powertrain Control Module Software (Document incorrectly indicated a September edition)
S2323000079
Service Bulletin/Repair Instructions
Scraping sound from steering column
S238A000026
Service Bulletin/Repair Instructions
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
S238A000049
Service Bulletin/Repair Instructions
SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
S238A000051
Service Bulletin/Repair Instructions
The customer may observe SAT radio is not operating.
0823023
Service Bulletin/Repair Instructions
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.
9100243
Service Bulletin/Repair Instructions
MODULE Air Bag Control 22MY and 23MY DT - If ORC module replacement is required, replace 68500728A$ with 68500728A$ and replace 68615034A$ with 68615034A$. Failure to do so will create an active DTC.
0821223
Service Bulletin/Repair Instructions
Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customers may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin supersedes Technical Service Bulletin (TSB) 08-212-23, date of issue September 01, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.
0901923
Service Bulletin/Repair Instructions
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
S2309000010
Service Bulletin/Repair Instructions
Customer complaint may include a noise from under the hood described as a ?belt-related? noise.
9100247
Service Bulletin/Repair Instructions
ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.
0805223
Service Bulletin/Repair Instructions
Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay® drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM® 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.
S2309000007
Service Bulletin/Repair Instructions
Customer complaint may include a noise from under the hood described as a ?belt-related? noise.
9100241
Service Bulletin/Repair Instructions
FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure. If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. 2. Check for damage to headlamp lens, housing and flanges. Provide digital pictures of any damage found. Please make sure that pictures show location and severity of the damage is on the part. Please send the pictures along with the VIN, part number and mileage to the following: FCA Redacted Content
S238A000046
Service Bulletin/Repair Instructions
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
1800123
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?**P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. ? P219A - Bank 1 Air-Fuel Ratio Imbalance.** ? U0402-00 Implausible Data Received from the TCM. (When U0402-00 sets in the PCM, the module will start to deny torque requests from the Transmission Control Module (TCM). The transmission will fault and go to a fixed gear limp-inreaction, and send the MIL request to PCM.) The customer may also experence the following: ? A limp mode when the DTC sets in the PCM. This bulletin involves reprogramming the PCM with the latest available software.
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2323000075
Service Bulletin/Repair Instructions
2nd Row Center Seat Lazy Or Slow When Folding.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S2221000003
Service Bulletin/Repair Instructions
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
S238A000014
Service Bulletin/Repair Instructions
Radio Shutting Off Due to Hot Display
S2319000008
Service Bulletin/Repair Instructions
Clicking Noise From Steering Column While Turning Steering Wheel.
0818523
Service Bulletin/Repair Instructions
Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.
S2208000011
Service Bulletin/Repair Instructions
Wireless Qi Charger Not Charging
S1923000044
Service Bulletin/Repair Instructions
Dust Intrusion Or Air Leak Into Cab
9100212
Service Bulletin/Repair Instructions
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
1809823
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. ? P219A - Bank 1 Air-Fuel Ratio Imbalance. This bulletin involves reprogramming the PCM with the latest available software.
0820923
Service Bulletin/Repair Instructions
Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.6, S26.15 and T25.43 to T25.48. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.
S2307000002
Service Bulletin/Repair Instructions
Suspected engine coolant leak.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
S2308000109
Service Bulletin/Repair Instructions
Check Engine Light On, DTC?s P2008 P2016 P2017 Circuit F342, Spread Terminal At Solenoid Short Runner Valve Connector
9100195
Service Bulletin/Repair Instructions
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.
S2308000110
Service Bulletin/Repair Instructions
Check Engine Light On, P0113 Intake Air Temperature Sensor 1 Circuit High
2400623
Service Bulletin/Repair Instructions
A/C Diagnostic LOP Change
S238A000043
Service Bulletin/Repair Instructions
SiriusXM (SXM) Advertisements Pop Up On Radio
TSB0820123
Service Bulletin/Repair Instructions
This bulletin applies to vehicles built on and before June 05, 2023 (MDH 0605XX) equipped with a Global Telematics Box Module (Sales Code RDG)
S2308000100
Service Bulletin/Repair Instructions
Multiple Warning Lights, Sealer Between Ground Stud G908A And Eyelet
S2308000101
Service Bulletin/Repair Instructions
The Replacement CSWM/HSM Sets DTC?s U1446-00, B1EB4-1B, B1EB3-1B, B11DC-13
S2308000102
Service Bulletin/Repair Instructions
The Heated Seats Do Not Meet The Customers Expectations
S238A000041
Service Bulletin/Repair Instructions
The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48
S1808000097
Service Bulletin/Repair Instructions
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
S2023000037
Service Bulletin/Repair Instructions
Wind Whistle Noise From Dash A Pillar Area While Driving
S2108000093
Service Bulletin/Repair Instructions
Apple CarPlay Does Not Work Or Not Connecting
0700923
Service Bulletin/Repair Instructions
Broken Internal Coolant Valve Gear Engine Coolant Bypass Valve Control Circuit Open. This bulletin involves replacing the 3-way coolant valve.
1808523
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
S2308000042
Service Bulletin/Repair Instructions
EPS And Other CAN C Modules Offline, U0001-00, U0002-00, and U0131-00 Can C Bus Diagnostic Trouble Codes (DTCs).
S238A000037
Service Bulletin/Repair Instructions
Radio Resets Intermittently After A Screech Or Buzz Sound
S2308000094
Service Bulletin/Repair Instructions
Check Engine Lamp (CEL) On, Service Transmission Message
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0818123
Service Bulletin/Repair Instructions
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
0808223
Service Bulletin/Repair Instructions
Radio R160.00.21 USB Software Update
1803723
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: ? P2097 - Downstream Fuel Trim System 1 Rich. ? P2099 - Downstream Fuel Trim System 2 Rich.** The customer may experience the following: ? Lack power/responsiveness for the first couple of minutes or about 90 seconds after a cold start and later performs as expected. This bulletin involves reprogramming the PCM with the latest available software.
0817723
Service Bulletin/Repair Instructions
Flash: Global Telematics Box Module (TBM) Updates The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). This bulletin involves reprogramming the TBM with the latest available software.
9004433
Service Bulletin/Repair Instructions
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
9100186
Service Bulletin/Repair Instructions
Brake Vacuum Pump For DTC Code P258B. Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
S238A000034
Service Bulletin/Repair Instructions
USB Hub In-Operable
S238A000030
Service Bulletin/Repair Instructions
Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
9100181
Service Bulletin/Repair Instructions
Transfer case rear output seal For customer concerns related to Transfer Case Rear Output Seal leak please call FCA Redacted Content prior to repair. If no response within 15 minutes, proceed with the repair.
S238A000033
Service Bulletin/Repair Instructions
Offroad Pages App Does Not Show Coolant Temp Or Oil Pressure
0815423
Service Bulletin/Repair Instructions
Radio Over The Air R141.01.12 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or ?Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep.
9100160
Service Bulletin/Repair Instructions
Power wndow switch passenger
Reference70A
Service Bulletin/Repair Instructions
Customer Satisfaction Notification 70A - Radio Date/Time Update
S2323000020
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
0813023
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.13 to 5.25 to 5.39.1 (DS) and 5.25 to 5.39.1 (DJ, DD, D2, DP, DF). NOTE: The (DS) TBM software update will be a two-step update. NOTE: The national launch for the FOTA is expected to begin June 16, 2023.
S2323000044
Service Bulletin/Repair Instructions
rear door high closing effort.
0807923
Service Bulletin/Repair Instructions
Radio Over The Air Uconnect R1L Radio Software Update to R160 ? None available at this time. This bulletin supersedes Technical Service Bulletin (TSB) 08-079-23, date of issue April 4, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.
S2309000002
Service Bulletin/Repair Instructions
MIL lamp-on. Engine noise, rattle. Misfire or rough running.
0812723
Service Bulletin/Repair Instructions
Flash: Air Suspension Control Module (ASCM) Updates Customers or technicians may experience a Malfunction Indicator Lamp (MIL) illumination after a ?manual or automatic ride height change?. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? C151E-2A - Left Front Ride Height Sensor-Stuck. ? C1522-2A - Right Front Ride Height Sensor-Stuck. ? C1526-2A - Left Rear Ride Height Sensor-Stuck. ? C152A-2A - Right Rear Ride Height Sensor-Stuck. Customers may also experience: ? ?Service Air Suspension? message notification in the instrument panel cluster. This bulletin involves reprogramming the ASCM with the latest available software.
2305823
Service Bulletin/Repair Instructions
Door Trim/Audio Related Noise This bulletin involves replacing the door trim panel retainer clips and securingthe door panel. The customer may describe a buzzing heard when playing music at higher volume,speaker rattles and/or crackles. Can occur on any or all doors.
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
S238A000024
Service Bulletin/Repair Instructions
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
0900923
Service Bulletin/Repair Instructions
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE ALL 12 INTAKE HYDRAULIC LASH ADJUSTERS TO BE REPLACED**.
9004073
Service Bulletin/Repair Instructions
SENSOR, Wheel Speed When replacing a front wheel speed sensor, hold the convolute towards the sensor head and add a zip tie over the convolute to secure it with the sensor pigtail wire to prevent movement. This will protect the wire from the brake splash shield.
S2323000021
Service Bulletin/Repair Instructions
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
S2303000004
Service Bulletin/Repair Instructions
Service 4WD Message, Front Axle Disconnect (FAD) Diagnostic Trouble Codes (DTCs) Set.
0810523
Service Bulletin/Repair Instructions
Radio S26.17 USB Software Update The customer may describe one or more of the following: ? Blank screen (Rear view camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is
0812123
Service Bulletin/Repair Instructions
Technician findings after the repair, the vehicle has one or multiple conditions listed above setting one or more of the Diagnostic Trouble Codes (DTCs) B170B Right Side Reverse Lamp Control Circuit, B16DE Right Tail Lamp Control Circuit, B25B5 External.
S238A000021
Service Bulletin/Repair Instructions
Radio Display Screen Blank Or Screen Cuts In And Out
9100133
Service Bulletin/Repair Instructions
ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
9100143
Service Bulletin/Repair Instructions
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
0810823
Service Bulletin/Repair Instructions
Pickup Box Lighting Is Missing Customers may comment one or more of the following: ? Lack of lighting in the pickup box. ? Pickup box bed missing lamps. This bulletin involves installing pickup box lighting.
S2325000004
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P2047 ? Reductant Injector 1/1 Circuit, Set.
9100114
Service Bulletin/Repair Instructions
Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal. It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. It could have been blown into the hose or CAC. If that is the only concern with the CAC Hose Assembly, then replace the seal with a new replacement seal instead of replacing the entire hose assembly.
9100142
Service Bulletin/Repair Instructions
Mirror
9100161
Service Bulletin/Repair Instructions
Parking Assist For any of the following concerns: (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) WARNING (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) INOP (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) SERVICE (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) DOES NOT OPERATE PROPERLY Please contact FCA Redacted Content prior to part replacement. If no response in 15 minutes, proceed with repair.
S2208000080
Service Bulletin/Repair Instructions
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
9100097
Service Bulletin/Repair Instructions
3.5 INCH - SPEAKER ASSY P2 Before ordering a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement
S2223000063
Service Bulletin/Repair Instructions
Ambient Temperature Sensor Servicing.
Notification48A
Service Bulletin/Repair Instructions
Customer Satisfaction Notification 48A 12-Volt Battery Discharge
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S2223000048
Service Bulletin/Repair Instructions
Heated Seat Cushion Element Inoperative
0808423
Service Bulletin/Repair Instructions
Flash: Electronic Shift Module (ESM) Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? U11E3-00 - TCM Lost communication with ESM on D-PT CAN. ? U0103-00 - Lost Communication with Electric Gear Shift Module. ? U1267-00 - No Valid data available from ESM on CAN-C or CAN D-PT. The customer may also experience one or more of the following: ? **Instrument cluster remains illuminated when vehicle is off. ? Discharged/dead battery. ? Unable to rotate the gear shifter knob out of the PARK position, customer is unable to drive the vehicle. The technician may also find the following: ? DTCs may or may not be stored in Transmission Control Module (TCM) or the ESM.** This bulletin involves reprogramming the ESM with the latest available software.
S2324000007
Service Bulletin/Repair Instructions
Customer Indicates Low Air Flow Coming From Rear Vents.
S238A000018
Service Bulletin/Repair Instructions
Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96
Newsletter
Service Bulletin/Repair Instructions
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
9100158
Service Bulletin/Repair Instructions
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace the switch.
S238A000016
Service Bulletin/Repair Instructions
Intermittent Blank Radio Screen
S2025000001
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S2308000018
Service Bulletin/Repair Instructions
Battery Drain, No Start, Cluster Remains on After Ignition is Turned Off
S2308000022
Service Bulletin/Repair Instructions
No Start, No Crank, Diagnostic Trouble Codes (DTC) P2504 Charging System Output High
2302923
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
9003357A
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357a
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
S2108000015
Service Bulletin/Repair Instructions
Uconnect Box Require Service Message
S238A000006
Service Bulletin/Repair Instructions
Radio Home Screen Not Loading
S228A000028
Service Bulletin/Repair Instructions
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
0804423
Service Bulletin/Repair Instructions
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.
9003357
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
S2208000015
Service Bulletin/Repair Instructions
FM/AM/SXM Presets Lost After Ignition Cycle
S228A000015
Service Bulletin/Repair Instructions
Audio Cuts Out When Volume Level Is At 30 Or Above
S2323000016
Service Bulletin/Repair Instructions
Power Side Step Does Not Operate Or Operates Intermittently
S2323000017
Service Bulletin/Repair Instructions
Enabling A New Power Side Step Module.
S238A000007
Service Bulletin/Repair Instructions
Radio Loss Of Communication To Body Control Module (BCM) Diagnostic trouble Code (DTC) U0140-00
9100132
Service Bulletin/Repair Instructions
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.
3100123
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
0804023
Service Bulletin/Repair Instructions
Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
NotificationZD2
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD2 Engine Misfire
9100100
Service Bulletin/Repair Instructions
Front Drive Shaft If replacing DT 5.7L front propeller shaft for concerns of a noise, please contact FCA Redacted Content prior to ordering part to create a FasTrack for return to analyze. If no response in 15 min, proceed with repair.
08-025-23
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1C64 - Hybrid Perf Engine Speed Below Target During Autostart. U0402 - Implausible Data Received From TCM. Customers may also comment on one or more of the following: During an Engine Stop/Start (ESS) event, the autostart fails and the AutoPark engages. Transmission is in Limp Mode. This bulletin involves updating the HCP with the latest available software.
08-026-23
Service Bulletin/Repair Instructions
RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.
08-028-23
Service Bulletin/Repair Instructions
Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA update is expected to begin February 09, 2023.
08-022-23
Service Bulletin/Repair Instructions
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
S2318000002
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Intake Manifold Runner Valve Diagnostic Trouble Codes (DTCs) Setting In Extreme Cold Ambient Temperatures.
S1623000028 Rev.
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9004148
Service Bulletin/Repair Instructions
SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.
S1918000013 Rev.
Service Bulletin/Repair Instructions
Crank, No Start Condition, Diagnostic Trouble Code (DTC) P0688 - Auto Shutdown Relay Sense Circuit
9100020
Service Bulletin/Repair Instructions
LATCH Front Door,LATCH, Rear door, Front Door 2022 to 2024 RAM (DT) Inside door lock rod binding. If customer comes in with the issue described, please adjust interior trim panel and rod to verify proper assembly and check if the issue goes away before replacing the latch. Please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2323000008
Service Bulletin/Repair Instructions
Buzz Squeak Or Rattle Noise From Left Side Driver Door Area.
S238A000001
Service Bulletin/Repair Instructions
Dead Battery Appears To Be Caused By Radio, Excessive Current Draw
S2323000004
Service Bulletin/Repair Instructions
Defogger Is Not Working. Terminal Detached From The Glass.
18-001-23
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
21-001-23
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.
S2323000002
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
S2324000002
Service Bulletin/Repair Instructions
Customer Indicates Heat Is Blowing Warm Not Hot.
S2214000005
Service Bulletin/Repair Instructions
Upgrading To A Larger Capacity Fuel Tanks
S228A000021 Rev.
Service Bulletin/Repair Instructions
Speaker Pop Noise When Opening Door
S2208000197
Service Bulletin/Repair Instructions
Cluster Message ?Service Air Suspension?
08-160-22 REV. C
Service Bulletin/Repair Instructions
Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA)update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio softwarewill be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15.The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Radio wireless connectivity Inoperative. Screen Lockup, Slow Response (rear view camera still operable). Caller cannot hear the driver and/or driver cannot hear the caller. Cannot switch stations after a call, lockup due to the phone remaining onthe call. Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up (rear view camera still operable). SXM® presets are lost for all profiles. SXM® has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android® auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it ishard to see the position icon. Black on black coloring. Black out on SXM® after switching Profiles. During connecting phone radio does not handle audio source correctly whenmaking a phone call. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it canbe selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume popsup. Inconsistently Siri® assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM® background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme3 or theme 4 is selected. Mirr
31-002-22
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S228A000005 Rev.
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
S2208000071 Rev.
Service Bulletin/Repair Instructions
Weather App May Freeze, Lockup Or Has Error Loading
08-093-22 REV. B
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs have been set: U0402-00 - Implausible Data Received From TCM. P1C64 - Hybrid Perf - Engine Speed Below Target During Autostart. In addition, the following software enhancement is available: Engine Stop/Start (ESS) improvements - Improvements to make ESS more smooth/consistent. Customers may complain of rough or inconsistentautostarts. The customer may also describe one or more of the following: Coast down engine idle improvements (related to two-foot driving below 19kph (12 mph). During an ESS event, the autostart fails and the AutoPark engages. Transmission is in Limp Mode.
18-160-22
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may also experience one or more of the following: Low speed tip in bumps/hesitation. Rough Engine Start Stop (ESS) restarts. ESS active in manual gear mode (GT Package Only). The following enhancement is also available: Low speed coast down throttle improvements during hot/cold conditions/faultedHybrid Control Processor (HCP) system state.
21-034-22
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Uponfurther investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0735 - Gear 5 Shift Incorrect Ratio. Customers may comment on one or more of the following: Low speed tip in bumps/hesitation. Low speed coast down bump in tow/haul mode. The following enhancement is also available: Low speed coast down throttle improvements during hot/cold conditions/faulted HybridControl Processor (HCP) system state.
S2208000189
Service Bulletin/Repair Instructions
Popup Message ?Service Notification - Battery? On The Radio Display After Turning The Vehicle On
S2208000190
Service Bulletin/Repair Instructions
Enhanced Vehicle Security, Valet Mode Operation and Personnel Identification Number (PIN)
2305122
Service Bulletin/Repair Instructions
RamBox Applique Separation/Delamination
9100103
Service Bulletin/Repair Instructions
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
9100104
Service Bulletin/Repair Instructions
SENSOR Intrusion Module
9100105
Service Bulletin/Repair Instructions
Seal, Sunroof
1813322
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Updates
0821122
Service Bulletin/Repair Instructions
Radio Over The Air Software Version Updated to S26.17
0821222
Service Bulletin/Repair Instructions
Drivetrain Control Module (DTCM) Connector Issue
9100008
Service Bulletin/Repair Instructions
Telematic box module 2
9100096
Service Bulletin/Repair Instructions
Base Headlamp Bright, Base Headlamp Black
87147
Service Bulletin/Repair Instructions
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue.
0819922
Service Bulletin/Repair Instructions
Incorrect Telematics Box Module (TBM) This bulletin involves replacing the TBM. Customers may experience the following: Connectivity features are lost, such as remote operation, Ecall or vehicle finderis inoperable.
0819422
Service Bulletin/Repair Instructions
Radio VIN Lock This bulletin involves performing a VIN Lock procedure. Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates.
S2208000177
Service Bulletin/Repair Instructions
Speed Control Operates Intermittently
Recall Notificat
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Z91 Telematics Box Module
S2223000076
Service Bulletin/Repair Instructions
Rear 60/40 Seat Back Will Not Unlatch To Fold Forward.
S2208000138RevA
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
0818822
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Firmware Over The Air Software 5.25.0 Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current level 5.13.0 update to 5.25.0, estimated launch date of 10/24/22. Customers may experience the following: All data App and remote operations feature are missing.
0818222
Service Bulletin/Repair Instructions
Flash: Electronic Shift Module (ESM) Updates This bulletin involves reprogramming the ESM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): U11E3-00 - TCM Lost communication with ESM on D-PT CAN. U0103-00 - Lost Communication with Electric Gear Shift Module. U1267-00 - No Valid data available from ESM on CAN-C or CAN D-PT. The customer may also experience the following: Unable to rotate the gear shifter knob out of the PARK position, customer is unable to drive the vehicle.
9100087
Service Bulletin/Repair Instructions
Electronic Shift Module Customer is unable to shift the vehicle out of PARK - ESM (Electronic Shift Module) rotary knob is stuck in PARK position. Technician observes the vehicle is setting DTCs in the ESM, P0928-00 (ESM detects an internal error with the BTSI Solenoid) and P0705 (ESM controller detects an error with the internal shifter position sensor). Vehicles equipped with one of the following ESM part numbers (68171964AI, 68171965AK, 68517473AA, 68517474AA) with stored or active DTCs listed above should receive replacement shifter part numbers, 68517473AB (without transfer case switch) or 68517474AB (with transfer case switch).
S2208000168
Service Bulletin/Repair Instructions
Vehicle Will Not Shift Out of Park, Diagnostic Trouble Codes (DTCs) Invalid Data and Loss of Communications with the Electronic Shift Module (ESM) U11E3-00, U0103-00, U1267-00
S228A000030RevA
Service Bulletin/Repair Instructions
Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off
S2223000070
Service Bulletin/Repair Instructions
Exterior Mirror Lamp Service
S228A000003
Service Bulletin/Repair Instructions
Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set
S228A000030
Service Bulletin/Repair Instructions
Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off
0816022REVB
Service Bulletin/Repair Instructions
Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15. The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Screen Lockup, Slow Response (rear view camera still operable). Caller cannot hear the driver and/or driver cannot hear the caller. Cannot switch stations after a call, lockup due to the phone remaining on the call. Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up (rear view camera still operable). SXM® presets are lost for all profiles. SXM® has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android® auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM® after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri® assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM® background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected.
S2214000002
Service Bulletin/Repair Instructions
Customer complaint of fuel filler tube loose or rattling at nozzle fill location.
S2208000162
Service Bulletin/Repair Instructions
Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00 Lost Communication with Master Power Window Switch
S2225000004
Service Bulletin/Repair Instructions
Customer complaint may include MIL-On/check engine lamp-on condition. Upon further inspection, a DTC for P0456-Small Leak Detected may be set in the PCM.
S2224000010
Service Bulletin/Repair Instructions
Wind Whistle Noise From Passenger Side Dash Board Area While Driving 45+ MPH
0300422REVB
Service Bulletin/Repair Instructions
Rear Propshaft Clunk This bulletin involves removing the rear driveshaft and greasing the slip yoke splines. The customer may describe the following: A clunk noise from the driveshaft while coming to a stop or when juststarting to tip into throttle at take off.
9004470
Service Bulletin/Repair Instructions
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
S2208000159
Service Bulletin/Repair Instructions
Error 715 ? Not A Valid Market Message Received In wiTECH When Trying To Program An Immobilizer Component
S228A000026
Service Bulletin/Repair Instructions
Static, Crackle Or Buzz In Wireless Connectivity Mode Only
S228A000027
Service Bulletin/Repair Instructions
Steering Wheel Audio Controls Inoperative Or Slow To Respond
1805523
Service Bulletin/Repair Instructions
This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU) 23122, date of issue May 03, 2023. All applicable RSU VINs have been loaded. To verify this RSU service action is applicable to the vehicle, use VIP or perform a VIN search in DealerCONNECT/ Service Library. All repairs are reimbursable within the provisions of warranty. This RSU will expire 18 months after the date of issue.
0816022REVA
Service Bulletin/Repair Instructions
Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15. The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up. SXM® presets are lost for all profiles. SXM® has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android® auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM® after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri® assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM® background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. Mirror dimmer button when added in shortcut widget does not work while driving. Missing one shortcut in the custom shortcuts widget. Cluster does not display incoming phone call popup when in other screen than audio. Mirror Dimmer gets unhighlighted after being selected.
S228A000025
Service Bulletin/Repair Instructions
Harman R1H Uconnect 5 Radio Software Flash Error Codes
S1902000008
Service Bulletin/Repair Instructions
Air Suspension Compressor Module Assembly Replacement.
S228A000023
Service Bulletin/Repair Instructions
Erroneous Email Or Mobile App Message Notification For Airbag Light On
0816622
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) and/or Battery Charge Warning Light illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). P0563-00 - System Voltage High.
NotificationZ62
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Z62 Grille Cover Missing
Z62
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Z62 Grille Cover Missing
S228A000021
Service Bulletin/Repair Instructions
Speaker Pop Noise When Opening Door
0816022
Service Bulletin/Repair Instructions
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15.The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Display shows a black screen on start up. SXM® presets are lost for all profiles. SXM® has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android® auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM® after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri® assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM® background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. Mirror dimmer button when added in shortcut widget does not work while driving. Missing one shortcut in the custom shortcuts widget. Cluster does not display incoming phone call popup when in other screen than audio. Mirror Dimmer gets unhighlighted after being selected.
S1923000052RevA
Service Bulletin/Repair Instructions
Wind Noise From Lower Center Windshield Area At Highway Speed
S2208000151
Service Bulletin/Repair Instructions
Check Engine Lamp (CEL) On, Diagnostic Trouble Code (DTC) U11E9 Lost Communication with Active Grill Shutter (AGS)
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
S2223000059
Service Bulletin/Repair Instructions
Rattle Squeak Noise From Sunroof Area
0300422REVA
Service Bulletin/Repair Instructions
Rear Propshaft Clunk This bulletin involves removing the rear driveshaft and greasing the slip yoke splines. The customer may describe the following: A clunk noise from the driveshaft while coming to a stop or when juststarting to tip into throttle at take off.
S2208000071REVA
Service Bulletin/Repair Instructions
Weather App May Freeze, Lockup Or Has Error Loading
S2023000037RevB
Service Bulletin/Repair Instructions
Wind Whistle Noise From Dash A Pillar Area While Driving
S2208000080RevA
Service Bulletin/Repair Instructions
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
S1823000030RevA
Service Bulletin/Repair Instructions
Buzz Squeak Noise From Steering Column Area While Turning Steering Wheel
S2025000006RevA
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P206D ? Reductant Quality Sensor Circuit High Set.
S228A000018
Service Bulletin/Repair Instructions
Radio intermittently mutes
9100012
Service Bulletin/Repair Instructions
Electric Power Steering, Wrg,GEAR ASSY - STEERING RACK & PINION ELECTRIC DT/TRX No Start/Limp Mode. EVIC displaying multiple service indicators, cluster displaying multiple messages. Verify CAN C BUS is offline on topology. Root cause using CAN C STAR connector. If confirmed to be related to EPS CAN C Communication, do not disconnect any connections at the Steering Gear module. If found, please call or email FCA Redacted Content to set up parts return for analysis. If no response in 15 minutes, proceed with repair and follow-up contact will be made to setup a parts FasTrak return for further analysis.
S228A000017
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
S2209000005
Service Bulletin/Repair Instructions
Rolling ESS (engine stop/start) strategy.
0300422
Service Bulletin/Repair Instructions
Rear Propshaft Clunk This bulletin involves removing the rear driveshaft and greasing the slip yoke splines. The customer may describe the following: A clunk noise from the driveshaft while coming to a stop or when juststarting to tip into throttle at take off.
S2208000113
Service Bulletin/Repair Instructions
No Start, DTC P0615 Starter Control Circuit Open
S2223000057
Service Bulletin/Repair Instructions
Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement
S2224000001RevA
Service Bulletin/Repair Instructions
Customer indicates AC does not blow cool air. Possible DTC B11FE-11 or B11FE-15 Variable Compressor Control Circuits.
RecallZ63
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Z63 Oil Starvation
Z63
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Z63 Oil Starvation
0814422
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. The technician may find one or more of the following DTCs: C1415-92 - Transfer Case Motor Current-Performance or Incorrect Operation. U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updating the DTCM. In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WD AUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).
0812322REVB
Service Bulletin/Repair Instructions
Flash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following:Black radio screen with audio at start up (backup camera functions normally).
S2121000015RevB
Service Bulletin/Repair Instructions
Driveline Clunk When Stopping Or Upon Take Off Launch Immediately After A Stop
S2208000143
Service Bulletin/Repair Instructions
Driver And Passenger Window Make a Small Window Reversal After Stopping the Express Up Request at The Mid-way Point And Re-engaging The Express Up Request
S1908000193RevA
Service Bulletin/Repair Instructions
The Tailgate Ajar Warning Lamp Does Not Illuminate
S2208000138
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2208000134
Service Bulletin/Repair Instructions
Power Door Locks Inoperative, Battery Drain, No Start, Alarm Goes Off Without Incident
S2208000133
Service Bulletin/Repair Instructions
Electronic Vehicle Information Center (EVIC) Message, Service The 4-Wheel Drive During Start Up
S2111000001RevA
Service Bulletin/Repair Instructions
Customer complains of a brief metallic ticking/rattling/ringing noise after a cold start-up. It can be heard while standing outside the vehicle, resonating from the front wheel well areas. If the noise is present, it is normally heard at idle and the frequency of the noise will follow engine speed.
S228A000004RevB
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
S2223000051
Service Bulletin/Repair Instructions
Drone Buzz Noise In MDS Mode 1200 RPM And Up
0812322REVA
Service Bulletin/Repair Instructions
Flash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following:Black radio screen with audio at start up (backup camera functions normally).
0806222REVC
Service Bulletin/Repair Instructions
UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Customers may experience one or more of the following:Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Compass not showing or showing incorrect direction. When on a phone call with wireless connectivity, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
0813022
Service Bulletin/Repair Instructions
Amplifier (AMP) Drone Noise This bulletin involves replacing the amplifier. Customers may experience the following: Audible drone after initial start up or during idle.
2302422
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.
S2108000060RevB
Service Bulletin/Repair Instructions
Service Park Assist Message Or Rear Park Assist Unavailable Message Displaying On The Cluster
S228A000010RevA
Service Bulletin/Repair Instructions
REV. A - Oil Pressure And Or Coolant Temp Readouts Are Not Shown In The Off Road Application
S1808000265RevA
Service Bulletin/Repair Instructions
Key Programming Process, Key Already Programmed Message, Low Battery Message
S228A000009RevA
Service Bulletin/Repair Instructions
: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
0812322
Service Bulletin/Repair Instructions
Flash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following: Black radio screen with audio at start up (backup camera functions normally).
0812022
Service Bulletin/Repair Instructions
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S23.13 to S24.13The national launch for the FOTA is expected to begin June 11, 2022. Customers may experience one or more of the following: No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes.The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update:Apple CarPlay® and Android Auto® improvements. Voice Recognition improvements. Uconnect Phone improvements.
S228A000004RevA
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
S228A000009
Service Bulletin/Repair Instructions
An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A
S1823000056RevE
Service Bulletin/Repair Instructions
Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
0806222REVB
Service Bulletin/Repair Instructions
UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with wireless connectivity, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
S228A000010
Service Bulletin/Repair Instructions
Oil Pressure And Or Coolant Temp Readouts Are Not Shown In The Off Road Application
S228A000011
Service Bulletin/Repair Instructions
SXM Loss of Meta Data and Audio Intermittently
0200722
Service Bulletin/Repair Instructions
Popping or Snapping in the Front End This bulletin involves torquing the lower control arm nut/fasteners to spec. The customer may describe one or more of the following: A popping or snapping noise in the front end.
S2202000006
Service Bulletin/Repair Instructions
Air Suspension Compressor Quick Connect Adaptor Fitting Service.
S2218000011
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Code (DTC) P00F3 ? Humidity Sensor Circuit Performance, Set.
S228A000008
Service Bulletin/Repair Instructions
Radio Screen Changes Modes Without Input
83674
Service Bulletin/Repair Instructions
CONTROL - HVAC CONTROL
S2208000115
Service Bulletin/Repair Instructions
Driver Side Mirror Surround View Camera Inoperative
Z49
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Z49 Hybrid Control Porcessor (HCP) Updates
9004542
Service Bulletin/Repair Instructions
Rain Sensor Before replacing the rain sensor during a front windshield replacement, contact: FCA Redacted Content If no response in 15 minutes, proceed with repair. If there is no visible damage to the original rain sensor it should be transfered to the new windshield using a new gel pad rather than replacing it.
S228A000004
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
S228A000005
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13
9004539
Service Bulletin/Repair Instructions
HOUSING, Air Inlet For concern of whistle noise from right side of vehicle at 45+mph, please contact one of the following: FCA Redacted Content If no response in 15 minutes, proceed with repair. Please investigate HVAC to firewall connection between the fresh/recirculation housing and the firewall. Identify any obstructions that could be causing a gap. Loosen HVAC housing and retorque and/or install additional packing 68396044A$ at the air inlet housing to the firewall to eliminate any potential gap. Please email pictures of the issue with results to FCA Redacted Content.
S2232000005
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13
08-093-22
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic trouble Codes (DTCs) have been set: P1C64 - Hybrid Perf - Engine Speed Below Target During Autostart. U0402 - Implausible Data Received From TCM. The customer may also describe one or more of the following: During a Engine Stop/Start (ESS) event, the autostart fails and the AutoParkengages. Transmission is in Limp Mode.
S2108000285
Service Bulletin/Repair Instructions
Blank Radio Display Screen
S1925000008
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.
S2218000009
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated, Remote Start Disabled, Diagnostic Trouble Code (DTC) P2183 ? Engine Coolant Temperature Sensor 2 Circuit Performance set.
9004484
Service Bulletin/Repair Instructions
Motor Generator Unit Engineering is looking to avoid unnecessary part replacements for Motor Generator Unit (MGU) underhood whining noise and P1C64 faults. When replacing the MGU for a bearing noise, connect the scan tool to the vehicle and create a scan report to include with the claim prior to replacement of the MGU. See SOL case S2208000009 for added details. Please check Service Library for available TSBs for your concern. Follow current Service Procedures for each complaint, but call Engineering before removing MGU to gather further information. Contacts: FCA Redacted Content If no response in 15 minutes, proceed with repair.
9004531
Service Bulletin/Repair Instructions
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar
82975
Service Bulletin/Repair Instructions
LATCH - FRONT DOOR
0806222REVA
Service Bulletin/Repair Instructions
UPD UFD UBD UED UBC UEC Radio Enhancements
1808422
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one ormore of the following Diagnostic Trouble Codes (DTCs) have been set: P0300 - Multiple Cylinder Misfire. P012A - Turbocharger/Supercharger Inlet Pressure Sensor 1. P012B - Turbocharger/Supercharger Inlet Pressure Sensor 1 Circuit Performance. The customer may also experience one or more of the following: Engine idles rough after start. Long crank during engine start. Engine speed dips / engine runs rough when shifting Park to Drive, Drive, to Reverse,Reverse to Drive, or a Park to Reverse after a cold start. Engine stalls during a gear engagement after a cold start.
83020
Service Bulletin/Repair Instructions
DAMPER - STEERING
83052
Service Bulletin/Repair Instructions
RECEIVER - HUB
82973
Service Bulletin/Repair Instructions
LAMP - TAIL
0807922
Service Bulletin/Repair Instructions
Body Control Module (BCM) Updates
82837
Service Bulletin/Repair Instructions
DAMPER - STEERING
S2208000094
Service Bulletin/Repair Instructions
Backup Camera Inoperative. Terminal Pushout Of Camera Coax Cables At The TRSCM
0200422
Service Bulletin/Repair Instructions
Vehicle Leans To The Left
S2108000242RevA
Service Bulletin/Repair Instructions
Wireless Android Auto Or Apple CarPlay Intermittent Operation From Interference
S2208000092
Service Bulletin/Repair Instructions
Audible Drone Noise After Initial Start Up Or During Idle
Z09
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Z09 Driver Side Seat Incorrect Fasteners
0700322
Service Bulletin/Repair Instructions
Coolant Charge Air Cooler Pump Associated To Low Coolant Level or Diagnostic Trouble Codes
S2221000001
Service Bulletin/Repair Instructions
Customer complaint may include a Mil/check engine lamp on condition. Other driveablility complaints may include, trans will not shift, stuck in gear, vehicle in limp mode, lack of power, vibration. Upon further investigation, a DTC for U0402 - Implausible Data Received From TCM may be set in the PCM.
S2218000008
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Fuel Pressure Sensor ?A? Circuit, and/or Fuel Pump Control Module Diagnostic Trouble Codes (DTCs) Set.
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
82581
Service Bulletin/Repair Instructions
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
9004510
Service Bulletin/Repair Instructions
FRAME, Front Seat Cushion If replacing this for a power seat does not move, refer to STAR parts section 050 - Interior Trim 905.02 - Adjusters, Recliners, Shields and Risors - Drivers Seat, Power Seat Motors The motors are available separately from the frame Assembly
0803122
Service Bulletin/Repair Instructions
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.
0803122 REVA
Service Bulletin/Repair Instructions
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.
0803122REVA
Service Bulletin/Repair Instructions
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.
2301422
Service Bulletin/Repair Instructions
Driver Side Seat incorrect fasteners This bulletin involves inspecting and if necessary replacing the driver?s side seattrack bolts. The customer may describe that the driver's side seat feels loose when adjusting and makes a rattling/clunk noise over bumps.
S2208000082
Service Bulletin/Repair Instructions
Service 4WD Message Is Displayed In The Instrument Cluster
S2208000081
Service Bulletin/Repair Instructions
Radio Display Shows Mirror Image Displayed Under Time In Screen Off State
S2118000015
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0403 ? EGR Control Circuit Open, Set.
S2118000015 RevB
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0403 ? EGR Control Circuit Open, Set.
9004503
Service Bulletin/Repair Instructions
SWITCH, Instrument Panel (Air Suspension Switch) Suspension Switch INOP, after diagnosis do not swap the switch. Engineering needs to review the vehicle before any fix. Please contact FCA Redacted Content with the VIN number and contact name/phone if you are located in Detroit Metro area only. If no response in 15 minutes, proceed with repair.
9004505
Service Bulletin/Repair Instructions
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process. To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
9004506
Service Bulletin/Repair Instructions
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production. Shortage and error claims for this part are not reimbursable.
S2223000026
Service Bulletin/Repair Instructions
Front Tire Rub On Fender Liner Splash Shield
0806222
Service Bulletin/Repair Instructions
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
S2208000073
Service Bulletin/Repair Instructions
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000074
Service Bulletin/Repair Instructions
Vehicle Has Code B154F-00 Loss Crankshaft Pulse Signal
S2208000071
Service Bulletin/Repair Instructions
Weather App May Freeze, Lockup Or Has Error Loading
S2208000011 RevB
Service Bulletin/Repair Instructions
Wireless Qi Charger Not Charging
S1708000118
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2209000002
Service Bulletin/Repair Instructions
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.
S2023000037 RevA
Service Bulletin/Repair Instructions
Wind Whistle Noise From Dash A Pillar Area While Driving
S2123000059
Service Bulletin/Repair Instructions
Water Leak At Headliner Near Driver Microphone
S2123000059 RevA
Service Bulletin/Repair Instructions
Water Leak At Headliner Near Driver Microphone
S2208000061
Service Bulletin/Repair Instructions
Navigation Crashes, Freezes, Or displays ?Loading? Message
0804522
Service Bulletin/Repair Instructions
License Plate Lamp Harness Water Intrusion This bulletin involves replacing the rear bumper wiring harness. The customer may experience the following:There is a potential for water intrusion which over time could lead to an inoperable license plate lamp.
9004487
Service Bulletin/Repair Instructions
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
S2208000058
Service Bulletin/Repair Instructions
AUX Switch ?Recall Last State?, ?Latching? or ?Momentary? Functions Are Not Remembered
0900322
Service Bulletin/Repair Instructions
Yellow Warning Labels on the 3.0L Diesel Engines Cylinder Head Covers This bulletin outlines the correct procedure for all the repairs that involve: Fuel Injector(s). Cylinder head(s). Cylinder head cover(s). The engine may have a yellow warning label applied to the plastic cylinder head cover to alert the technician special procedures required for Injector Removal/Install. Failure to follow the procedure can result in excessive engine soot. If specific yellow warning labelsFig. 1are applied on engine cylinder head cover(s), follow the procedures reported in this bulletin.During the following repairs:Fuel injector(s) replacement, removal and installation. Cylinder head replacement Cylinder head cover replacement.
S2108000015 RevH
Service Bulletin/Repair Instructions
Uconnect Box Requires Service Message
0801522
Service Bulletin/Repair Instructions
Sirius XM Inoperable This bulletin involves calling Sirius XM to send a refresh signal to the radio so that Sirius XM can be setup. The customer may experience the following: Only channel ?1? on SXM is working, the rest of the channels ask to "Upgrade Your Plan" when selected.
9004468
Service Bulletin/Repair Instructions
Fuel Pump Control Module, PCM, and Fuel Pump Module Do not replace the PCM, Fuel Pump Control Module, or Fuel Pump Module for a P062A DTC. Please email FCA Redacted Content with your contact information and provide a vehicle scan report from WiTECH showing the DTC in Active, Pending, or Stored status. If no response in 15 minutes, proceed with repair.
0800922
Service Bulletin/Repair Instructions
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated for (DT and HD trucks) from S21C.6 to S21D.5 and for (WS) from S21B.5 to S21D.5.The national launch for the FOTA is expected to begin December 22, 2021. Customers may experience one or more of the following:Hissing, water sprinkler or salt shaker noise(WS only). Apple Carplay® concerns. Black screen. Loud buzzing noise followed by radio reboot. Unable to switch between media sources while playing SXM®. Radio shows screen off when comfort popup appears. Phone won't reconnect when connection is lost. Delete device in settings menu doesn't work. App pages have black background. Radio does not fall asleep with ignition off. Radio unresponsive. CarPlay® will not connect.
0800422
Service Bulletin/Repair Instructions
Sirius XM Inoperable This bulletin involves repinning one connector and installing it into another connector and making a connection. The customer may experience the following: Sirius XM is inoperable and the message "SAT Antenna Issue" is displayed on the radio.
S1623000028
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
S1723000001
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S2108000275
Service Bulletin/Repair Instructions
Sirius XM Screen Frozen At Start Up
S2121000015
Service Bulletin/Repair Instructions
Driveline Clunk When Stopping Or Upon Take Off Launch Immediately After A Stop
S2208000016
Service Bulletin/Repair Instructions
Headlamps Or Fog Lamps Do Not Follow Steering Input When Turning
S2208000024
Service Bulletin/Repair Instructions
Radio Does Not Work In Ignition Accessory Mode
S2218000001
Service Bulletin/Repair Instructions
Customer concern includes Mil-On/Check Engine Lamp-On. There also may or may not be driveability-related concerns that accompany the Mil-On condition. Upon further investigation, there may be a fault code for P062A-FUEL PUMP CONTROL PERFORMANCE.
S2108000015 Rev.
Service Bulletin/Repair Instructions
Uconnect Box Requires Service Message
08-180-21
Service Bulletin/Repair Instructions
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21B.5 to S21C.6 (DT and HD), and S21C.8 (WS). The national launch for the FOTA will begin November 24, 2021 for DT and HD and December 10, 2021 For WS 2021. Customers may experience one or more of the following:Apple Carplay® concerns. Multiple Human Machine Interface (HMI) issues. Weather App will not open. Temperature Control soft button difficult to press and get a response. Voice Recognition audio muted. Radio Freezes. Android Auto® widget screen smaller than normal. Navigation says ?You have reached your destination? before you are at the location when using Android Auto.
02-006-21
Service Bulletin/Repair Instructions
Front Shock Oil Weepage This bulletin involves re-torquing the front shock line fitting to stop a possible oil weepage issue. Customers may comment on the following: Oil from the shock fitting is seen on or around the shock fitting area, this may not leak or be seen on the ground where the vehicle is parked. Do not replace the shock assembly for this issue.
9004444
Service Bulletin/Repair Instructions
SPRING, Valve For conern of misfire or misfire related DTCs and diagnosis leads to a broken valve spring, please replace all valve springs and contact FCA Redacted Content to FasTrak all replaced parts to QEC for further analysis. If no response in 15 minutes, proceed with repair.
08-172-21 REV. A
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated from S21.8 or S21B.5 to S21C.6. Customers may experience one or more of the following:Valet mode inoperable(DT TRX only). Right and left trailer camera view is inoperable, soft buttons do not work, and "More Cams" button down does not show on Trailer 360 mode. Unable to program Trailer Tire Pressure Monitor (TTPM) warning. In addition the following enhancement are included:CarPlay® enhancements.
S2123000076
Service Bulletin/Repair Instructions
Both Exterior Mirrors Not Power Folding
08-172-21
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated from S21.8 or S21B.5 to S21C.6. Customers may experience one or more of the following:Valet mode inoperable(DT TRX only). Right and left trailer camera view is inoperable, soft buttons do not work, and "More Cams" button down does not show on Trailer 360 mode. Unable to program Trailer Tire Pressure Monitor (TTPM) warning. In addition the following enhancement are included:CarPlay® enhancements.
S2108000198
Service Bulletin/Repair Instructions
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S2108000189
Service Bulletin/Repair Instructions
SRT Tab Shown On RAM TRX Radio
S2123000057
Service Bulletin/Repair Instructions
Tail lamp Is Tight To The Pickup Box In Upper Inboard Corner
S2123000054
Service Bulletin/Repair Instructions
Hood Bezel Nameplate 6.2L Supercharged Is Missing, Coming Off, Loose Or Crooked
9004391
Service Bulletin/Repair Instructions
BEZEL, Hood If the DT TRX Hood Bezel Nameplate "6.2L Supercharged" is missing, coming off, loose or crooked, please replace only the Nameplate "6.2L Supercharged" P/N 68444262AB. It is a serviceable part. Please do not replace the entire DT TRX Hood Bezel Assembly. If you have any questions or need additional information, please contact FCA redacted content. If no response in 15 minutes, proceed with the repair.
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2108000157
Service Bulletin/Repair Instructions
Intermittently Backup Camera Does Not Display Red/Yellow/Green Gridlines Or Center Guideline
S1723000001RevD
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
74912
Service Bulletin/Repair Instructions
Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S2025000005
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set