Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100898
Service Bulletin/Repair Instructions
Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05148163AE). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness (PN 05148163AE) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68450915AA OCV PNs: 53022338AB Phaser PNs: 53022298AA 53022298AB
113854
Service Bulletin/Repair Instructions
SWITCH AND BEZEL - FRONT DOOR
113855
Service Bulletin/Repair Instructions
SWITCH AND BEZEL - FRONT DOOR
114072
Service Bulletin/Repair Instructions
MOTOR - WINDOW REGULATOR
114073
Service Bulletin/Repair Instructions
MOTOR - WINDOW REGULATOR
9100274 Rev 1
Service Bulletin/Repair Instructions
Blindspot Module For concern on Blindspot Module setting U11FB-00 Lost Communication with Left Blind Spot Sensor, U11FA-00 Lost Communication with Right Blind Spot Sensor. Some vehicle(s) where the Blindspot Module was replaced had no issues found with the Blindspot Module after testing. Please verify no wiring or connector issues are present prior to module replacement.
08-291-26
Service Bulletin/Repair Instructions
R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: ● Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. ● When on the HVAC page, the Display Screen Module may not respond to touch. All other pages operate as intended.
08-288-26
Service Bulletin/Repair Instructions
Radio Does Not Display Selected Drive Mode Customers may experience the following: SYMPTOM: ● Drive Mode setting reverts back to "Auto" on Display Screen Module while the Instrument Panel Cluster (IPC) shows the Drive Mode that has been requested.
S2608000033
Service Bulletin/Repair Instructions
Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
08-270-26
Service Bulletin/Repair Instructions
Uconnect® Screen Image Changes Size, Customers may experience the following: SYMPTOM: ● The Uconnect® screen image changes size, moves or is out of place unprompted.
21-054-26
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling during upshifts (1st - 5th). ● Harsh or slipping feeling during kickdown events under throttle. ● Transmission fluid odor (burnt smell).
08-268-26
Service Bulletin/Repair Instructions
SXM Radio Doesn't Reflect Station Or Song Changing Customers may experience the following: SYMPTOM: ● When playing SXM stations the radio does not reflect the current station or recognize a song changing.
08-269-26
Service Bulletin/Repair Instructions
R1L/R1H Trailer Brake Setting In Radio Cannot Be Changed Customers may experience the following: SYMPTOM: ● Trailer brake setting in radio cannot be changed.
113276
Service Bulletin/Repair Instructions
CORE – HEATER
113277
Service Bulletin/Repair Instructions
CORE – HEATER
9100833 REV1
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S2508000025 REV. B
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
113069
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
113070
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
113123
Service Bulletin/Repair Instructions
SPRING KIT - DISC BRAKE PAD
S2208000045 REV.D
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
S2508000025 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
113065
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
113066
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
9100833
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
9100845
Service Bulletin/Repair Instructions
For concerns of an inoperative A/C system (no relay activation, no compressor engagement, or no response to commands), technicians need to utilize Star Online Publication S2624000007 prior to component replacement. Failure to follow this star online publication may result in repeat repairs or misdiagnosis.
S268A000014
Service Bulletin/Repair Instructions
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
S2609000009
Service Bulletin/Repair Instructions
Check Engine Light (CEL) Illuminated with Diagnostic Trouble Code (DTC) P0106 Manifold Absolute Pressure Sensor Performance Setting In The Powertrain Control Module (PCM)
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
112651
Service Bulletin/Repair Instructions
SHOCK ABSORBER - SUSPENSION
112652
Service Bulletin/Repair Instructions
SHOCK ABSORBER - SUSPENSION
9100839
Service Bulletin/Repair Instructions
3-way valves are available in STAR Parts as two distinct components and must be selected correctly based on application. The High Temp 3-way valve (68309834AC) is located between the engine and the bulkhead at the rear of the engine compartment. The Low Temp 3-way valve (68448241AA) is located between the engine and the radiator at the front of the engine. When ordering or servicing, ensure the correct valve is identified and installed in the proper location, as incorrect part selection may lead to improper thermal system operation and repeat repairs.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9100831
Service Bulletin/Repair Instructions
For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
112633
Service Bulletin/Repair Instructions
HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
112634
Service Bulletin/Repair Instructions
HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2408000018 REV.B
Service Bulletin/Repair Instructions
New Key Will Not Program, 0x22 Scan Tool Error
111751
Service Bulletin/Repair Instructions
GRILLE - SPEAKER
9100820
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
08-208-26 REV. A
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111830
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111831
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111833
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111834
Service Bulletin/Repair Instructions
SENSOR – KNOCK
08-208-26
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
08-207-26
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
S2623000032
Service Bulletin/Repair Instructions
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
S2308000034 REV.B
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
S2523000003 REV.A
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
S2408000018 REV.A
Service Bulletin/Repair Instructions
New Key Will Not Program, 0x22 Scan Tool Error
9100799
Service Bulletin/Repair Instructions
WARNING: Shorting the 48V output stud to the 12V output stud can cause immediate and irreversible damage to the power pack unit. Always use insulated tools and protective stud covers when performing service operations. NOTE: A loose or high resistance ground connection may result in abnormal voltage behavior and can increase the risk of electrical component damage. Always verify ground integrity before system power up. For P0AFA repair: Please follow the Service library steps 1 through 7 without fail. Only replace PPU or MGU after verifying the final step of the procedure.
111396
Service Bulletin/Repair Instructions
COOLER - AUXILIARY LOW TEMPERATURE
111128
Service Bulletin/Repair Instructions
THERMOSTAT – NONE
111129
Service Bulletin/Repair Instructions
THERMOSTAT – NONE
9100702Rev1
Service Bulletin/Repair Instructions
Camshaft cap bolts within the cylinder head assembly may cause damage to other components. DO NOT replace entire long block when only left OR right cylinder heads need to be replaced.
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
18-044-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2208000045 REV.C
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
S2621000003 REV.A
Service Bulletin/Repair Instructions
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
23-005-26
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110599
Service Bulletin/Repair Instructions
SPEAKER - NONE
110600
Service Bulletin/Repair Instructions
SPEAKER - NONE
110603
Service Bulletin/Repair Instructions
SPEAKER - NONE
110604
Service Bulletin/Repair Instructions
SPEAKER - NONE
S2621000003
Service Bulletin/Repair Instructions
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
110463
Service Bulletin/Repair Instructions
SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.
S228A000025 REV.A
Service Bulletin/Repair Instructions
Harman R1H Uconnect 5 Radio Software Flash Error Codes
S268A000008
Service Bulletin/Repair Instructions
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19 or B1570-93
S1923000010 REV.A
Service Bulletin/Repair Instructions
Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
S2423000027 REV.D
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S268A000007
Service Bulletin/Repair Instructions
Navigation Is Active On The Radio But Not Available On The Cluster
9100767
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
S1408000384 REV.I
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
S2308000120 REV.F
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
18-016-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300-00 - Multiple Cylinder Misfire - in Active or Stored status set during cold start catalyst heating. ● P0301-00 - Cylinder 1 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0302-00 - Cylinder 2 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0303-00 - Cylinder 3 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0304-00 - Cylinder 4 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0305-00 - Cylinder 5 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0306-00 - Cylinder 6 Misfire - in Active or Stored status set during cold start catalyst heating. Customers may comment on one or more of the following: ● Vehicle has a rough idle. ● Engine has a miss. ● Noisy valvetrain. This bulletin involves reprogramming the PCM with the latest available software.
S2607000002
Service Bulletin/Repair Instructions
Hemi Water Pump Coolant Leak Inspection
109724
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109727
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
S2308000120 REV.E
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
109152
Service Bulletin/Repair Instructions
CORE – HEATER
109153
Service Bulletin/Repair Instructions
CORE – HEATER
08-381-25 REV. B
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Software Updating From 5.39 To 5.65 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch. Customers may experience the following: ● SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00 This bulletin involves updating the TBM to the latest software level in the case that the FOTA did not function.
08-394-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
08-219-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: ● **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: ● **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: ● **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.
08-381-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: ● **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin involves reprogramming the TBM with the latest available software.Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: ● **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin involves reprogramming the TBM with the latest available software.
9100568 Rev 1
Service Bulletin/Repair Instructions
Order regular part number for New, Unsold and Warranty units only. Verify Z part number availability. Order a Z part number for all Exchange Orders, Mopar, customer pay and service contract.
9100734
Service Bulletin/Repair Instructions
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
9100735
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
S2505000003
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
S2523000090
Service Bulletin/Repair Instructions
MOPAR Bed Divider Kit Missing Lock Cylinder
S2523000091
Service Bulletin/Repair Instructions
Antilock Brake (ABS) Light On. Intermittent Or Implausible Wheel Speed Sensor Signal Diagnostic Trouble Codes (DTCs)
08-394-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108953
Service Bulletin/Repair Instructions
DUCT - CLEAN AIR
108886
Service Bulletin/Repair Instructions
SENSOR - ACCELERATION
S258A000021
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
S2502000001
Service Bulletin/Repair Instructions
Lower Ball Joint / Lower Control Arm Servicing Updates.
08-381-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 Customers may experience the following: ● No connectivity. This bulletin involves reprogramming the TBM with the latest available software.
S2308000034 REV.A
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
108458
Service Bulletin/Repair Instructions
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
Service Bulletin/Repair Instructions
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
9100724
Service Bulletin/Repair Instructions
If you receive a customer complaint regarding a missing Bed Divider Lock Cylinder on DT vehicles, do NOT install the part. This component is not part of the equipment for DT models since 2022 model year. Parts for Reference (Do NOT install): PN 68312242AE PN 68438041AA
108409
Service Bulletin/Repair Instructions
CORE - HEATER
108410
Service Bulletin/Repair Instructions
CORE - HEATER
S2508000100
Service Bulletin/Repair Instructions
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S1805000006 REV.B
Service Bulletin/Repair Instructions
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
9100702
Service Bulletin/Repair Instructions
Dealer technicians have reported failures involving camshaft cap bolts breaking within the cylinder head assembly. This can lead to damage to camshaft towers, camshafts, and other cylinder head components. In many cases, the entire long block has been replaced unnecessarily. Do NOT replace the entire long block unless absolutely necessary. Perform a thorough inspection and replace only the cylinder head assembly if the damage is localized.
S2509000009
Service Bulletin/Repair Instructions
Engine Oil Leak
9100672 Rev 3
Service Bulletin/Repair Instructions
Replacement components for transfer case are no longer available. To repair issue, use the following part numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE Please note that the part numbers listed here are transfer case components, not full transfer case part numbers.
S2524000012
Service Bulletin/Repair Instructions
High Voltage Air Conditioning Refrigerant Dye
S2522000003
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.
9100670
Service Bulletin/Repair Instructions
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
9100672
Service Bulletin/Repair Instructions
Tech tip used to notify that if any of the part numbers for replacement for the TRX/RHO t-case is no longer available, dealers will need to request the new DDG parts for service replacements. They need to order the following new part numbers: 68738079AA, 68738084AA, 68738085AA, 68737112AA and follow the iSheet instructions for assembly.
9100672 Rev 1
Service Bulletin/Repair Instructions
Replacement T-Case is no longer available. To repair issue, use the following parts numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE
S2323000020 REV.B
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
S2519000009
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) C221F-00, C2223-00, C221C-00, C0051-54 Present After Electric Power Steering (EPS) Replacement.
03-008-25
Service Bulletin/Repair Instructions
Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.
23-008-25 REV. A
Service Bulletin/Repair Instructions
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
02-002-25 REV. A
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
08-300-25
Service Bulletin/Repair Instructions
Flash: Security Gateway Module (SGW) Update Customers may experience the following: ● Intermittent 'A/C change mode' message popup on radio screen. Rear View Camera (RVC) not affected. This bulletin involves updating the SGW with the latest available software.
106352
Service Bulletin/Repair Instructions
SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S258A000017
Service Bulletin/Repair Instructions
Door speaker Inoperative or No Sound
106241
Service Bulletin/Repair Instructions
LAMP - DOME
S2509000001 REV.B
Service Bulletin/Repair Instructions
Engine Rattle Noise
23-006-25 REV. B
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
S2422000001 REV.D
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-221-25
Service Bulletin/Repair Instructions
115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated. This bulletin involves replacing the inverter switch.
08-219-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Over The Air Software Update From 5.39.1 To 5.65 Customers may experience the following: ● 'SOS unavailable' popup message. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.
S258A000018
Service Bulletin/Repair Instructions
Intermittent HVAC Pop Up Window On The Radio Screen
105648
Service Bulletin/Repair Instructions
MODULE - ENGINE CONTROLLER
9100627
Service Bulletin/Repair Instructions
To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.
S2519000006
Service Bulletin/Repair Instructions
Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.
S2524000008
Service Bulletin/Repair Instructions
Customer Indicates The Air Conditioning Blows Warm
9100624
Service Bulletin/Repair Instructions
Verify Reman part number availability. Order the "R" part number for all orders:
21-009-25 REV. C
Service Bulletin/Repair Instructions
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
21-029-25 REV. A
Service Bulletin/Repair Instructions
8HP75 D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: ● Vehicle enter limp home mode. This bulletin involves replacing the D clutch.
S2208000138 REV.B
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2408000104 REV.A
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) has Reduced Range, Remote Start Inoperative, Multiple Keyless-Go Push Attempts to Start, Key not Detected message, Tire Pressure Warning Lamp On
9100622
Service Bulletin/Repair Instructions
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
S2523000062
Service Bulletin/Repair Instructions
Bumper Mounted 7 Pin Trailer Tow Connector
105288
Service Bulletin/Repair Instructions
VALVE - CHECK
14-010-25 REV. C
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as diesel fuel filters. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris.
9100614
Service Bulletin/Repair Instructions
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
104974
Service Bulletin/Repair Instructions
LAMP - DOME
105590
Service Bulletin/Repair Instructions
Warranty Newsletter – Volume 11, Issue 6
105591
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
OTHERDOC_132
Over The Air
Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ].
14-010-25 REV. B
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris
14-010-25 REV. A
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri
104970
Service Bulletin/Repair Instructions
CORE - HEATER
9100592
Service Bulletin/Repair Instructions
LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.
9100599
Service Bulletin/Repair Instructions
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
9100576
Service Bulletin/Repair Instructions
Transfer Case Motor Gear: Confirm the attachment points from the wiring routes when they inspect a shift motor on the t-case. Review the connection of the connector X238A, make sure it's fully seated and that the lever is fully locked on the connector.
08-157-25 REV. A
Service Bulletin/Repair Instructions
R1H Radio Over The Air Update from T27.46 to U29.44 then U35.26 Software Version (FOTA)
02-002-25
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
9100574
Service Bulletin/Repair Instructions
Radio: Capture software version from radio. Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.
09-011-25
Service Bulletin/Repair Instructions
Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.
S2508000038
Service Bulletin/Repair Instructions
Key Fob is Damaged, Case is Separating
S2508000039
Service Bulletin/Repair Instructions
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
S2308000120 REV.D
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S2323000002 REV.A
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
105038
Service Bulletin/Repair Instructions
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
104686
Service Bulletin/Repair Instructions
BOLT - HEX FLANGE HEAD
105039
Service Bulletin/Repair Instructions
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
9100498 Rev 3
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
9100534 Rev 1
Service Bulletin/Repair Instructions
Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
9100570
Service Bulletin/Repair Instructions
Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.
08-157-25
Service Bulletin/Repair Instructions
R1H Radio Over The Air Update from T27.46 to U29.44 then U35.36 Software Version (FOTA) 2023 - 2024 (DT) RAM 1500 Pickup This bulletin applies to vehicles equipped with a Global Telematics Box Module (Sales Code RDG) and without IP Badge "TRX" (Sales Code XHD) and one of the following radios: ● Uconnect 5 Nav w 8.4" Display (USA) (Sales Codes UBL). ● Uconnect 5 Nav w 8.4" Display (CAN) (Sales Codes UEL). ● Uconnect 5 Nav w 12.0" Display (USA) (Sales Code UBQ) ● Uconnect 5 Nav W 12.0" Display (CAN) (Sales Code UEQ) ● Uconnect 5 NAV W 14.4" Display (USA) (Sales Code UBW) ● Uconnect 5 NAV W 14.4" Display (CAN) (Sales Code UEW) This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.46 to U29.44 then U35.36.
S258A000015
Service Bulletin/Repair Instructions
Wrong Graphic In Ram TRX Performance Pages
104684
Service Bulletin/Repair Instructions
HEADLINER - NONE
S2518000004
Service Bulletin/Repair Instructions
Mil-On/Check Engine Lamp-On
103774
Service Bulletin/Repair Instructions
LAMP - DOME
S2523000035
Service Bulletin/Repair Instructions
Door Trim Panel Fitment. Warpage, Buzz Squeak Rattle (BSR) Noises. Poor Audio Sound Quality From Door Speaker.
S2523000038
Service Bulletin/Repair Instructions
Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.
9100568
Service Bulletin/Repair Instructions
DISPLAY Order regular part number for New unsold and Warranty units only. Verify Z part number availability. Order a Z part number for all Exchange Orders: Mopar, customer pay and service contract.
S2308000120 REV.C
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S258A000014
Service Bulletin/Repair Instructions
SOS Unavailable Message Pop Up On Radio During A Remote Start Event.
21-009-25 REV. B
Service Bulletin/Repair Instructions
850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
03-002-25
Service Bulletin/Repair Instructions
Rear Propshaft clunk Customers may experience the following: ● A clunk noise from the driveshaft while coming to a stop or when just starting to tip into throttle at take off This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software. *This bulletin involves greasing the rear driveshaft and installing a boot kit
21-029-25
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: ● Vehicle enter limp home mode. This bulletin involves replacing the D clutch.
S2523000024
Service Bulletin/Repair Instructions
Rear Defogger Solder Terminals Detached.
S2408000015 REV.D
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
104179
Service Bulletin/Repair Instructions
MODULE - IGNITION
S2509000004
Service Bulletin/Repair Instructions
Misfire DTCs, Rough Idle, Valvetrain Noise
S2509000001 REV.A
Service Bulletin/Repair Instructions
Engine Rattle Noise
9100534
Service Bulletin/Repair Instructions
Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
9100390 Rev 1
Service Bulletin/Repair Instructions
D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
9100471
Service Bulletin/Repair Instructions
CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.
S258A000005 REV.A
Service Bulletin/Repair Instructions
Trailer Tow App Gauges Not Showing Data in Widget Screen
103849
Service Bulletin/Repair Instructions
D-25-05 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers
103858
Service Bulletin/Repair Instructions
ID-25-04 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers
S2509000002
Service Bulletin/Repair Instructions
Engine Noise
S258A000009
Service Bulletin/Repair Instructions
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
S2505000001
Service Bulletin/Repair Instructions
CEL (Check Engine Lamp) C006A-49 Multi-Axis Acceleration Sensor Internal Electronic Failure And C10CC-00 ESC Sensors.
02-001-25
Service Bulletin/Repair Instructions
Front Lower Control Arm Stabilizer Link Noise Customers may experience the following: ● Rattle or clunk noise coming from the front end of the vehicle when driving over bumps, performing turns or during normal operation. This bulletin involves road testing and possibly tightening the stabilizer link attachment to lower control arm nut.
9100498 REV 1
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
S2108000015 REV.J
Service Bulletin/Repair Instructions
Uconnect Box Require Service Message
9100500
Service Bulletin/Repair Instructions
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
103237
Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING
103238
Service Bulletin/Repair Instructions
RADIATOR - AUXILIARY
S2509000001
Service Bulletin/Repair Instructions
Engine Rattle Noise
103288
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
103289
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
103291
Service Bulletin/Repair Instructions
PANEL - B PILLAR LOWER TRIM
09-003-25
Service Bulletin/Repair Instructions
Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle.
S258A000006
Service Bulletin/Repair Instructions
Rear ParkView Backup Camera Guidelines Not Appearing On Radio
23-008-25
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2323000004 REV.A
Service Bulletin/Repair Instructions
Defogger Is Not Working. Terminal Detached From The Glass.
03-001-25 REV. A
Service Bulletin/Repair Instructions
Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
S228A000005 REV.E
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
9100498
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).
03-001-25
Service Bulletin/Repair Instructions
Clicking Noise While In 4WD ustomers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. his bulletin involves replacing the front driveshaft
S258A000005
Service Bulletin/Repair Instructions
Trailer Tow App Gauges Not Showing Data in Widget Screen
21-009-25 REV.A
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch
S2523000007
Service Bulletin/Repair Instructions
Trailer Brake Information Displays In Cluster With No Trailer Connected.
9003980
Service Bulletin/Repair Instructions
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.
18-002-25
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0300 - Multiple Cylinder Misfire. ● P0301 - Cylinder 1 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0306 - Cylinder 6 Misfire. ● P0307 - Cylinder 7 Misfire. ● P3400 - Cylinder Deactivation System - Bank 1. ● P3497 - Cylinder Deactivation System - Bank 2. ● P3401 - Cylinder 1 Deactivation Control Circuit. ● P3425 - Cylinder 4 Deactivation Control Circuit. ● P3441 - Cylinder 6 Deactivation Control Circuit. ● P3449 - Cylinder 7 Deactivation Control Circuit. ● P1411 - Cylinder 1 Reactivation Control Performance. ● P1414 - Cylinder 4 Reactivation Control Performance. ● P1416 - Cylinder 6 Reactivation Control Performance. ● P1417 - Cylinder 7 Reactivation Control Performance.** ● P2097 - Downstream Fuel Trim System 1 Rich. ● P219A - Bank 1 Air-Fuel Ratio Imbalance. ● P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. **Customers may experience the following: ● Noticeable rough idle and/or misfire during engine warm up.** This bulletin involves reprogramming the PCM with the latest available software.
S1408000384 REV.H
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
102948
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
102950
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
S2523000005
Service Bulletin/Repair Instructions
Squeak Noise From Brake Pedal When Pressed And Or Released.
9100460 REV1
Service Bulletin/Repair Instructions
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
21-009-25
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
9100487
Service Bulletin/Repair Instructions
MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop, steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. 7.- Before replacing the SCCM disconnect it and reconnect it again. If there are no DTC's active, physical defects, steering controls inop, wipers inop, nor turn signal inop, horn inop, then SCCM does not need to be replaced.
S2523000003
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
S2523000002
Service Bulletin/Repair Instructions
Outside Exterior Mirror Power Extend And/Or Retract Is Not Fully Functional.
S1408000384 REV.G
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100468
Service Bulletin/Repair Instructions
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
21-039-24 REV. H
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch
S2208000045 REV.B
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
9100460
Service Bulletin/Repair Instructions
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
S248A000018
Service Bulletin/Repair Instructions
Trailer Tow Pages App Gauges Not Showing Data After Radio Update
25-009-24
Service Bulletin/Repair Instructions
Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0441 - EVAP Purge System Performance. ● P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: ● Hard to fill fuel tank with fuel. ● Premature shut-off of the gas nozzle when refueling. ● Flow back of fuel while refueling.
101935
Service Bulletin/Repair Instructions
GLASS - BACKLITE
101936
Service Bulletin/Repair Instructions
GLASS - BACKLITE
101789
Service Bulletin/Repair Instructions
BUSHING - STABILIZER BAR
08-234-24
Service Bulletin/Repair Instructions
Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ● Arabic text on the IPC is written in reverse order (left to right as opposed to right to left). This creates incomprehensible text on the screen. This bulletin involves updating the IPC with the latest available software.
08-224-24
Service Bulletin/Repair Instructions
Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ● Arabic text on the IPC is written in reverse order (left to right as opposed to right to left). This creates incomprehensible text on the screen. This bulletin involves updating the IPC with the latest available software.
S2422000001 REV.C
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
21-039-24 REV. G
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
101232
Service Bulletin/Repair Instructions
Plate - Planetary
S2403000006
Service Bulletin/Repair Instructions
Service 4WD System Message Displayed. Diagnostic Trouble Code (DTC) C1472-13 Transfer Case Clutch Control Circuit Open, Set.
101010
Service Bulletin/Repair Instructions
SWITCH – MULTIFUNCTION
21-039-24 REV. F
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
21-039-24 REV. E
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2423000043
Service Bulletin/Repair Instructions
Dome Lamp LED And Incandescent Bulb Servicing.
100774
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
97802
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
09-020-24
Service Bulletin/Repair Instructions
Loss of Power in Reverse Customers may comment on one or more of the following: ● During engine cold start, the vehicle exhibits low torque when shifted into reverse gear. ● Loss of power in reverse gear. This bulletin provides information regarding the loss of engine torque when performing a cold start and immediately shifting into gear
S2423000024 REV.B
Service Bulletin/Repair Instructions
Door Ajar Light On With Door(s) Closed.
S2208000153 REV.B
Service Bulletin/Repair Instructions
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster
21-039-24 REV. D
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2408000104
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) has Reduced Range, Remote Start Inoperative, Multiple Keyless-Go Push Attempts to Start, Key not Detected message, Tire Pressure Warning Lamp On
100595
Warranty Program/Extension
WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
100599
Warranty Program/Extension
FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
S228A000017 REV.A
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
95542
Service Bulletin/Repair Instructions
CLUSTER - INSTRUMENT PANEL
100418
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
100421
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
21-039-24 REV. C
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
9100409
Service Bulletin/Repair Instructions
TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB 21-048-24 for potential transfer case shift motor replacement
S2423000027 REV.A
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Or Inoperative.
S2308000155
Service Bulletin/Repair Instructions
Water Intrusion Of The RFH Causes Erratic Operation Of Start/Stop Button And Other RFH Functions Accompanied By Multiple RFH DTCs
21-048-24
Service Bulletin/Repair Instructions
Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. ● C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ● "4WD Overheated Temporarily Unavailable" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor.
100203
Warranty Program/Extension
WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 8
99985
Other
AIR BAG - DRIVER
07-007-24
Service Bulletin/Repair Instructions
Coolant Contamination / Coolant System Flush Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P26A3 - Engine Coolant Bypass Valve A Range-Performance. This bulletin involves flushing the cooling system and replacing the Three-way coolant valve.
S2023000024 REV.C
Service Bulletin/Repair Instructions
Water Leak Rear Of Cab Rear Seat Or Headliner
S2423000039
Service Bulletin/Repair Instructions
Wiper Motor Inoperative. Wiper Doesn’t Work or Stops Randomly On Glass
18-067-24
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● **P2097 - Downstream Fuel Trim System 1 Rich.** ● P219A - Bank 1 Air-Fuel Ratio Imbalance. ● P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. This bulletin involves reprogramming the PCM with the latest available software
S2408000092
Service Bulletin/Repair Instructions
Trailer Lamp Check Function Within the Radio Does not Function
S2108000071 REV.E
Service Bulletin/Repair Instructions
Message Displayed on the Cluster, "Service Active Dampening Suspension System"
21-039-24 REV. B
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
23-004-24 REV. A
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
9100399
Service Bulletin/Repair Instructions
MODULE Door Windows does not function at 100% or is completely inoperative. Check DTCs in DCM and check the component they are pointing to, depending on the case follow one of the procedures below: If DTC Door Lock/Unlock Switch Stuck is present: - check wiring between door module and lock/unlock switch, if there is no problem there, check lock/unlock switch and replace it. If DTC Lost communication with Master window switch is present: - check the window switch wiring, if there is no problem there, check the window switch and replace it. If DTCs related to window circuit control shorted and/or window lost calibration are present: - check Wiring between motor and hall sensor to Door module. If there is no problem there, check window seal and track to allow travel only within proper limits, reset module and perform window calibration, if problem continues, check window motor, and if needed, replace it. At the end of the procedure: Reset DDM/PDM and perform window calibration, if DTC goes stored, the repair is correct. If the window does not work replace DDM/PDM. ************DO NOT USE THIS PROCEDURE FOR REAR WINDOWS, REAR WINDOWS ARE NOT CONTROLED BY DDM or PDM***************
08-173-24
Service Bulletin/Repair Instructions
Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: ● Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. ● Cannot change satellite stations, display shows one station on screen but is playing another. ● Battery drain. ● A Black screen after clicking accept at start up (Rearview camera functions normally). ● Radio resets (Rearview camera functions normally). ● Wireless connectivity disconnecting. ● CarPlay® icon does not appear in device manager. ● Audio disruptions. ● SXMT inoperative. ● Audio mute. ● Passenger screen blank. ● Passenger screen apps missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer tire pressure configurations deleted. ● Steering wheel controls skipping SXMT channels. ● Recent calls not displayed. ● Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: ● Icon size/layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46.
9100395
Service Bulletin/Repair Instructions
Shifter Binding Or "Service Shifter" Message On The Cluster. Scan the vehicle for DTCs. If one or more of the following are set, proceed to Repair. - U11E3 - TCM Lost Communication with ESM on D-PT CAN - U0103 - Loss Communication with Electric Gear Shift Module - U1267 - No Valid Data Available from ESM on CAN-C or CAN D-PT Perform the following checks. 1. Check the wiring connectors 2. Check that the connections are the battery are properly seated. 3. Disconnect and re connect the shifter 4. If the DTC is still present, erase it using the scan tool 5. If the issue is still present, do a hard reset through scan tool 6. If DTCs are still present, replace the part
99500
Other
CARRIER – PLANETARY & SHAFT KIT - OUTPUT
S2409000003
Service Bulletin/Repair Instructions
Engine Oil Leak
S248A000010
Service Bulletin/Repair Instructions
Satellite Radio Displays “Satellite Hardware Error” Message
9100390 Rev1
Service Bulletin/Repair Instructions
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits
S2421000001
Service Bulletin/Repair Instructions
No Reverse And/Or Forward Gear After D-Clutch Repair.
9100390
Service Bulletin/Repair Instructions
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
09-001-24 REV. C
Service Bulletin/Repair Instructions
Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold.
S2408000015 REV.C
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
9100362
Service Bulletin/Repair Instructions
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
9100381
Service Bulletin/Repair Instructions
Door Courtesy Mid RR Tech Tip: Clarification on Rear Door Lighting for DT Vehicles with Sales Code LB2 Dear Dealers, We want to provide clarity regarding the rear door lighting configuration for DT vehicles equipped with sales code LB2. It has come to our attention that there is some confusion regarding the number of lights on DT rear doors. 1. Background: In model year MY22 and earlier, DT rear doors were equipped with three lights. However, starting from MY23, DT rear doors are correctly built with only two lights. 3. Sales Code LB2: Vehicles with sales code LB2 are designed to have two lights on the rear doors. 4. Action Required: If a customer complains about missing rear door lights on an LB2-equipped vehicle, please do not order part number 68291943AC. LB2-equipped vehicles are correctly built with two lights, and adding a third light is unnecessary. Thank you for your attention to this matter. If you have any further questions or need assistance, feel free to reach out to our support team.
03-006-24
Service Bulletin/Repair Instructions
Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.
S2402000001
Service Bulletin/Repair Instructions
Clunking Noise From Front Stabilizer Bar / Sway Bar Link.
08-152-24
Service Bulletin/Repair Instructions
Flash: Air Suspension Control Module (ASCM) Flash Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● C151E-2A - Left Front Ride Height Sensor - Stuck. ● C1522-2A - Right Front Ride Height Sensor - Stuck. ● C1526-2A - Left Rear Ride Height Sensor - Stuck. ● C152A-2A - Right Rear Ride Height Sensor - Stuck. Customers may also comment on one or more of the following: ● The air suspension is stuck in a lowered entry/exit ride height after lowering the vehicle to load the rear cargo bed of the truck and then driving on the freeway.** ● “Service Air Suspension” message notification in the instrument panel cluster. This bulletin involves reprogramming the ASCM with the latest available software.
S2408000066
Service Bulletin/Repair Instructions
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
09-015-24
Service Bulletin/Repair Instructions
Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.
96076
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
98927
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
S1408000384 REV.F
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2408000047 REV.A
Service Bulletin/Repair Instructions
Electric Start Stop (ESS) Does Not Function After a Recent Service Repair
S2308000120 REV.B
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
21-039-24 REV. A
Service Bulletin/Repair Instructions
D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S228A000005 REV.D
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
03-004-24
Service Bulletin/Repair Instructions
Rear Propshaft Clunk Customers may experience the following: ● A clunk noise from the driveshaft while coming to a stop or when just starting to tip into throttle at take off. This bulletin involves inspecting and possibly replacing the rear driveshaft.
S2307000002 REV.B
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
9100354
Service Bulletin/Repair Instructions
SWITCH Multifunction Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Review the SCCM for any physical issue (Autolock, clockspring damaged) 3.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
S2111000001 REV.B
Service Bulletin/Repair Instructions
Customer complains of a brief metallic ticking/rattling/ringing noise after a cold start-up. It can be heard while standing outside the vehicle, resonating from the front wheel well areas. If the noise is present, it is normally heard at idle and the frequency of the noise will follow engine speed.
S2423000024 REV.A
Service Bulletin/Repair Instructions
Door Ajar Light On With Door(s) Closed.
98323
Other
MODULE - TELEMATICS
98354
Other
Valve - EGR
S2423000027
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Or Inoperative
21-039-24
Service Bulletin/Repair Instructions
D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2408000047
Service Bulletin/Repair Instructions
Electric Start Stop (ESS) Does Not Function After a Recent Service Repair
9100338REV1
Service Bulletin/Repair Instructions
GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.
S2408000050
Service Bulletin/Repair Instructions
After A Recent Service Repair The Vehicle is Setting Diagnostic Trouble Codes (DTCs) B0090-49 Left Frontal Acceleration Sensor-Internal Electronic Failure, B0095- 49 Right Frontal Acceleration Sensor-Internal Electronic Failure
S1908000050 REV.A
Service Bulletin/Repair Instructions
Checking Radio Software Level On A VP2 Radio
07-005-24
Service Bulletin/Repair Instructions
Broken Internal Coolant Valve Gear **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P26A3 - Engine Coolant Bypass Valve A Range-Performance. ● P26A6 - Engine Coolant Bypass Valve Position Sensor Circuit Low. ● P2681 - Engine Coolant Bypass Valve Control Circuit Open. This bulletin involves replacing the 3-way coolant valve.
08-126-24
Service Bulletin/Repair Instructions
ACC Etching on Start/Stop Button Shy Customers may experience: ● ACC (Accessory Position) etching missing on Stop/Start button.
S2308000151 REV. A
Service Bulletin/Repair Instructions
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
9100344
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement.
97960
Other
MODULE - STEERING CONTROL
97961
Other
BRUSH - VACUUM
S238A000026 REV.A
Service Bulletin/Repair Instructions
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
S2408000015 REV.B
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
9100337
Service Bulletin/Repair Instructions
PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
0802824
Service Bulletin/Repair Instructions
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0803424
Service Bulletin/Repair Instructions
Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA - Voltage Sense A Circuit. ? P0B3D - Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E - Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 - Control Module Timer/Clock Performance. ? P0E55 - DC/DC Converter Current Sensor Circuit "A". ? P0DAF - Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
9100301
Service Bulletin/Repair Instructions
UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis.
2101024
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P1DB7-00 - Torque Converter Clutch Performance. This bulletin involves reprogramming the TCM with the latest available software.
S238A000028
Service Bulletin/Repair Instructions
Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
1800624
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0301 - Cylinder 1 Misfire. ? P0302 - Cylinder 2 Misfire. ? P0303 - Cylinder 3 Misfire. ? P0304 - Cylinder 4 Misfire. ? P0305 - Cylinder 5 Misfire. ? P0306 - Cylinder 6 Misfire. ? P0307 - Cylinder 7 Misfire. ? P0308 - Cylinder 8 Misfire. Customers may also experience the following: ? An engine misfire This bulletin involves reprogramming the PCM with the latest available software.
S2408000008
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
Reference83A
Service Bulletin/Repair Instructions
Emission Recall 83A Sales Code Alignment
0900124
Service Bulletin/Repair Instructions
Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
9100287
Service Bulletin/Repair Instructions
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
0800624A
Service Bulletin/Repair Instructions
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
2300424
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0819023
Service Bulletin/Repair Instructions
Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM® station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldn't add widget". SXM® presets grayed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM® station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM®, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the caller's vehicle has no echo issue. No response from Browse hard button when SXM® source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and it's not accessible f
9100274
Service Bulletin/Repair Instructions
Blindspot Module For concern on Blindspot Module setting U11FB-00 Lost Communication with Left Blind Spot Sensor, U11FA-00 Lost Communication with Right Blind Spot Sensor. Some vehicle(s) where the Blindspot Module was replaced had no issues found with the Blindspot Module after testing. Please verify no wiring or connector issues are present prior to module replacement. Prior to replacing the Blindspot Module, Please Contact Engineering: FCA REDACTED CONTENT If no response in 15 minutes, please proceed with repair.
S2308000151
Service Bulletin/Repair Instructions
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
9100271
Service Bulletin/Repair Instructions
Short Runner Valve Acutator 1. Please follow service procedure before ordering SRV. 2. SRV-related DTCs are mostly related to PCM, wiring/connector damage, misconnection (loose, not attached), drained battery. Please check these conditions before ordering a new SRV.
S2314000002
Service Bulletin/Repair Instructions
Difficult to put fuel in vehicle, supply nozzle pre-maturely shuts off before tank is full, and/or fuel spits back/spills out from fill pipe while fueling vehicle.
0902323
Service Bulletin/Repair Instructions
Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 °C (-20 °F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.
9100279
Service Bulletin/Repair Instructions
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.
S2308000150
Service Bulletin/Repair Instructions
No Start, No Crank
S2323000085
Service Bulletin/Repair Instructions
Drone Noise From Bed Or Rear Of Truck While Driving At Speeds Between 20 And 45 MPH
S2308000147
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) On, Electronic Throttle Control (ETC) Lamp Flashes, Diagnostic Trouble Code (DTC) P2127 Accelerator Pedal Position Circuit Low
S238A000056
Service Bulletin/Repair Instructions
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
9100276
Service Bulletin/Repair Instructions
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
S2309000013
Service Bulletin/Repair Instructions
Verifying Camshaft Diagnosis
0824423
Service Bulletin/Repair Instructions
Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM? station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldnt add widget". SXM? presets greyed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and 9X9 to cancel freezes screen (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM? station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM?, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15 (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the callers vehicle has no echo issue. No response from Browse hard key when SXM? source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and its not accessible from
S2309000012
Service Bulletin/Repair Instructions
Mil-On/Check Engine Lamp-On with DTC P06DD set in the powertrain control module (PCM).
9100264
Service Bulletin/Repair Instructions
PSU Oil Pump Assy
9100265
Service Bulletin/Repair Instructions
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.
0823723
Service Bulletin/Repair Instructions
Transfer Case Shift Motor Wire Harness Connector Not Secured Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? U0418-00 - Implausible Data Received From Brake System Control Module. ? C1444-98 - T-Case Motor Overuse-Component or System Over Temperature. ? C00A8-13 - 4WD/AWD Transfer Case Unit Actuator Position Sensor B-Circuit Open. ? C00A7-13 - 4WD/AWD Transfer Case Unit Actuator Position Sensor A-Circuit Open. ? C149E-64 - Transfer Case Motor Position Sensor-Signal Plausibility Failure. ? C1423-64 - Transfer Case Internal Performance-Signal Plausibility Failure. ? C1406-13 - Transfer Case Brake Control-Circuit Open. ? C1477-4B - Transfer Case Clutch-Over Temperature. ? C140A-13 - Transfer Case Motor Control-Circuit Open. ? U041E-00 - Invalid Data Received From All Wheel Drive Control Module. ? U0422-00 - Implausible Data Received From Body Control Module. ? U0418-00 - Implausible Data Received From Brake System Control Module 1. ? U041E-00 - Invalid Data Received Form All Wheel Drive Control Module. ? U0403-00 - Implausible Data Received From T-Case. The customer may also comment on the following: ? 4WD Service light displayed in the Instrument Panel Cluster (IPC). This bulletin involves performing a push?pull?push test on the transfer case shift motor wire harness connector.
S2321000009
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.
9100262
Service Bulletin/Repair Instructions
SWITCH Headlamp Before replacing the Headlamp Switch, due to an issue on the I/P Dimmer. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the resistance value between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). If a problem is found in the resistor values. Please replace the Switch.
08A
Service Bulletin/Repair Instructions
Customer Satisfaction Notification 08A ? Powertrain Control Module Software (Document incorrectly indicated a September edition)
S2323000079
Service Bulletin/Repair Instructions
Scraping sound from steering column
S238A000026
Service Bulletin/Repair Instructions
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
S238A000049
Service Bulletin/Repair Instructions
SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
S238A000051
Service Bulletin/Repair Instructions
The customer may observe SAT radio is not operating.
0823023
Service Bulletin/Repair Instructions
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.
9100243
Service Bulletin/Repair Instructions
MODULE Air Bag Control 22MY and 23MY DT - If ORC module replacement is required, replace 68500728A$ with 68500728A$ and replace 68615034A$ with 68615034A$. Failure to do so will create an active DTC.
0805223
Service Bulletin/Repair Instructions
Radio T25.48 or T25.47 USB Software Update The customer may describe one or more of the following: ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM® 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues. This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.
S2309000010
Service Bulletin/Repair Instructions
Customer complaint may include a noise from under the hood described as a ?belt-related? noise.
9100247
Service Bulletin/Repair Instructions
ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.
S2309000007
Service Bulletin/Repair Instructions
Customer complaint may include a noise from under the hood described as a ?belt-related? noise.
9100241
Service Bulletin/Repair Instructions
FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure. If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. 2. Check for damage to headlamp lens, housing and flanges. Provide digital pictures of any damage found. Please make sure that pictures show location and severity of the damage is on the part. Please send the pictures along with the VIN, part number and mileage to the following: FCA Redacted Content
S238A000046
Service Bulletin/Repair Instructions
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
9100225
Service Bulletin/Repair Instructions
Radio Frequency Hub Module RFHM Prior to replacing RFHM module, please contact FCA Redacted Content Please verify wiring connections including proper connection with external Remote Start Antenna and that passive entry feature is also functional and that wiring to the LF antennas is correct. Verify key fob battery to be in the range above 2.4V to 3.1V.
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2308000118
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) on, P0052, P0152, O2 Sensor High, P0113 Intake Air Sensor (IAT)
S2323000075
Service Bulletin/Repair Instructions
2nd Row Center Seat Lazy Or Slow When Folding.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S238A000014
Service Bulletin/Repair Instructions
Radio Shutting Off Due to Hot Display
S2319000008
Service Bulletin/Repair Instructions
Clicking Noise From Steering Column While Turning Steering Wheel.
0818523
Service Bulletin/Repair Instructions
Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.
S2208000011
Service Bulletin/Repair Instructions
Wireless Qi Charger Not Charging
S1923000044
Service Bulletin/Repair Instructions
Dust Intrusion Or Air Leak Into Cab
9100212
Service Bulletin/Repair Instructions
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
1809923
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Update Customers may experience the following: ? Poor fuel economy. This bulletin involves reprogramming the PCM with the latest available software.
0820923
Service Bulletin/Repair Instructions
Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.6, S26.15 and T25.43 to T25.48. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.
S2307000002
Service Bulletin/Repair Instructions
Suspected engine coolant leak.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
S2308000109
Service Bulletin/Repair Instructions
Check Engine Light On, DTC?s P2008 P2016 P2017 Circuit F342, Spread Terminal At Solenoid Short Runner Valve Connector
9100195
Service Bulletin/Repair Instructions
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.
S2308000110
Service Bulletin/Repair Instructions
Check Engine Light On, P0113 Intake Air Temperature Sensor 1 Circuit High
2400623
Service Bulletin/Repair Instructions
A/C Diagnostic LOP Change
S238A000043
Service Bulletin/Repair Instructions
SiriusXM (SXM) Advertisements Pop Up On Radio
TSB0820123
Service Bulletin/Repair Instructions
This bulletin applies to vehicles built on and before June 05, 2023 (MDH 0605XX) equipped with a Global Telematics Box Module (Sales Code RDG)
S2308000100
Service Bulletin/Repair Instructions
Multiple Warning Lights, Sealer Between Ground Stud G908A And Eyelet
S2308000101
Service Bulletin/Repair Instructions
The Replacement CSWM/HSM Sets DTC?s U1446-00, B1EB4-1B, B1EB3-1B, B11DC-13
S2308000102
Service Bulletin/Repair Instructions
The Heated Seats Do Not Meet The Customers Expectations
0814823
Service Bulletin/Repair Instructions
Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.
1808923
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P219A - Bank 1 Air-Fuel Ratio Imbalance. ? P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. This bulletin involves reprogramming the PCM with the latest available software.
S2023000037
Service Bulletin/Repair Instructions
Wind Whistle Noise From Dash A Pillar Area While Driving
S2108000093
Service Bulletin/Repair Instructions
Apple CarPlay Does Not Work Or Not Connecting
0700923
Service Bulletin/Repair Instructions
Broken Internal Coolant Valve Gear Engine Coolant Bypass Valve Control Circuit Open. This bulletin involves replacing the 3-way coolant valve.
S2308000042
Service Bulletin/Repair Instructions
EPS And Other CAN C Modules Offline, U0001-00, U0002-00, and U0131-00 Can C Bus Diagnostic Trouble Codes (DTCs).
S238A000037
Service Bulletin/Repair Instructions
Radio Resets Intermittently After A Screech Or Buzz Sound
0818623
Service Bulletin/Repair Instructions
Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.
TSB0818623
Service Bulletin/Repair Instructions
WiFi Hotspot does not work.
S2308000094
Service Bulletin/Repair Instructions
Check Engine Lamp (CEL) On, Service Transmission Message
0818423
Service Bulletin/Repair Instructions
ACC Etching on Start/Stop Button Shy Customers may experience: ? ACC (Accessory Position) etching missing on Stop/Start button. This bulletin involves inspecting and possibly replacing the Keyless Ignition Node (KIN). NOTE: There is no issue with the ignition switch or the switching of positions, but with the indication of the ACC lamp around the switch when in the ACC position. There is also cluster EVIC indication when the ignition is in the ACC position.
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0818123
Service Bulletin/Repair Instructions
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
0808223
Service Bulletin/Repair Instructions
Radio R160.00.21 USB Software Update
9100194
Service Bulletin/Repair Instructions
EPS Steering Gear Prior to replacing EPS gear for Can C Bus Diagnostic Trouble Codes (DTCs), U0001 & U0002, please contact FCA Redacted Content. Please have the following info available: VIN, vehicle complaint, diagnostics completed, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with part repair.
0818023
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ?Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.
0817723
Service Bulletin/Repair Instructions
Flash: Global Telematics Box Module (TBM) Updates The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). This bulletin involves reprogramming the TBM with the latest available software.
0815123
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at startup. ? Uconnect Box Error or Requires Service Message. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from **5.13 and** 5.25 to 5.39.1.
9004433
Service Bulletin/Repair Instructions
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
9100186
Service Bulletin/Repair Instructions
Brake Vacuum Pump For DTC Code P258B. Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
0817623
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the Electronic Stability Control (ESC) OFF. This feature is ON by default. This bulletin involves reprogramming the BCM module with the latest available software.
S238A000034
Service Bulletin/Repair Instructions
USB Hub In-Operable
1808223
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software.
2101923
Service Bulletin/Repair Instructions
Transmission Oil Cooler Line(s) Not Fully Seated Causing Potential Oil Leak Leaking transmission fluid toward the front of vehicle. This bulletin involves seating transmission oil cooler lines into the transmission oil cooler.
S238A000030
Service Bulletin/Repair Instructions
Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
9100181
Service Bulletin/Repair Instructions
Transfer case rear output seal For customer concerns related to Transfer Case Rear Output Seal leak please call FCA Redacted Content prior to repair. If no response within 15 minutes, proceed with the repair.
S238A000033
Service Bulletin/Repair Instructions
Offroad Pages App Does Not Show Coolant Temp Or Oil Pressure
91887
Service Bulletin/Repair Instructions
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)
91890
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)
9100160
Service Bulletin/Repair Instructions
Power wndow switch passenger
Reference70A
Service Bulletin/Repair Instructions
Customer Satisfaction Notification 70A - Radio Date/Time Update
S2323000020
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
S2323000045
Service Bulletin/Repair Instructions
Stamping Mark On Under Hood Reinforcement.
S2323000044
Service Bulletin/Repair Instructions
rear door high closing effort.
S2309000002
Service Bulletin/Repair Instructions
MIL lamp-on. Engine noise, rattle. Misfire or rough running.
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
9100153A
Service Bulletin/Repair Instructions
B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
S238A000024
Service Bulletin/Repair Instructions
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
0900923
Service Bulletin/Repair Instructions
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE ALL 12 INTAKE HYDRAULIC LASH ADJUSTERS TO BE REPLACED**.
9004073
Service Bulletin/Repair Instructions
SENSOR, Wheel Speed When replacing a front wheel speed sensor, hold the convolute towards the sensor head and add a zip tie over the convolute to secure it with the sensor pigtail wire to prevent movement. This will protect the wire from the brake splash shield.
S2323000021
Service Bulletin/Repair Instructions
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
S2303000004
Service Bulletin/Repair Instructions
Service 4WD Message, Front Axle Disconnect (FAD) Diagnostic Trouble Codes (DTCs) Set.
S238A000021
Service Bulletin/Repair Instructions
Radio Display Screen Blank Or Screen Cuts In And Out
9100133
Service Bulletin/Repair Instructions
ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
9100143
Service Bulletin/Repair Instructions
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
S2325000004
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P2047 ? Reductant Injector 1/1 Circuit, Set.
9100114
Service Bulletin/Repair Instructions
Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal. It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. It could have been blown into the hose or CAC. If that is the only concern with the CAC Hose Assembly, then replace the seal with a new replacement seal instead of replacing the entire hose assembly.
9100142
Service Bulletin/Repair Instructions
Mirror
9100161
Service Bulletin/Repair Instructions
Parking Assist For any of the following concerns: (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) WARNING (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) INOP (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) SERVICE (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) DOES NOT OPERATE PROPERLY Please contact FCA Redacted Content prior to part replacement. If no response in 15 minutes, proceed with repair.
S2208000080
Service Bulletin/Repair Instructions
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
9100097
Service Bulletin/Repair Instructions
3.5 INCH - SPEAKER ASSY P2 Before ordering a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement
S2223000063
Service Bulletin/Repair Instructions
Ambient Temperature Sensor Servicing.
1805023
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? U0402-00 - IMPLAUSIBLE DATA RECEIVED FROM TCM. When U0402-00 sets in the PCM, the module will start to deny torque requests from Transmission Control Module (TCM), the transmission will fault and go to a fixed gear limp-in reaction, and send the MIL request to PCM. The customer may also experience the following: ? A limp mode when DTC sets in the PCM. This bulletin involves reprogramming the PCM with the latest available software.
Notification48A
Service Bulletin/Repair Instructions
Customer Satisfaction Notification 48A 12-Volt Battery Discharge
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S2223000048
Service Bulletin/Repair Instructions
Heated Seat Cushion Element Inoperative
0808523
Service Bulletin/Repair Instructions
Flash: Electronic Shift Module (ESM) Updates The customer may also experience one or more of the following: ? Instrument cluster remains illuminated when vehicle is off. ? Discharged/dead battery. The technician may also find the following: ? Diagnostic Trouble Codes (DTCs) may or may not be stored in Transmission Control Module (TCM) or the ESM. This bulletin involves reprogramming the ESM with the latest available software.
S2324000007
Service Bulletin/Repair Instructions
Customer Indicates Low Air Flow Coming From Rear Vents.
S238A000018
Service Bulletin/Repair Instructions
Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96
Newsletter
Service Bulletin/Repair Instructions
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
0807923
Service Bulletin/Repair Instructions
Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen when Home Screen Loading. (rear view camera operation not affected). ? Radio Reboot. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 18, 2023.
9100158
Service Bulletin/Repair Instructions
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace the switch.
S2025000001
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S2308000022
Service Bulletin/Repair Instructions
No Start, No Crank, Diagnostic Trouble Codes (DTC) P2504 Charging System Output High
2302923
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
9003357A
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357a
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
0805123A
Service Bulletin/Repair Instructions
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). ? Suspension menu tile will be missing from vehicle settings list. ? Power side-step setting is missing from ?Safety & Driver Assistance? list. This bulletin involves performing a wiTECH routine.
0805123a
Service Bulletin/Repair Instructions
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). ? Suspension menu tile will be missing from vehicle settings list. ? Power side-step setting is missing from ?Safety & Driver Assistance? list. This bulletin involves performing a wiTECH routine.
S2108000015
Service Bulletin/Repair Instructions
Uconnect Box Require Service Message
0805123
Service Bulletin/Repair Instructions
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). ? Suspension menu tile will be missing from vehicle settings list. ? Power side-step setting is missing from ?Safety & Driver Assistance? list. This bulletin involves performing a wiTECH routine.
S228A000028
Service Bulletin/Repair Instructions
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
0804423
Service Bulletin/Repair Instructions
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.
9003357
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
S2323000016
Service Bulletin/Repair Instructions
Power Side Step Does Not Operate Or Operates Intermittently
S2323000017
Service Bulletin/Repair Instructions
Enabling A New Power Side Step Module.
9100132
Service Bulletin/Repair Instructions
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.
3100123
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
9100100
Service Bulletin/Repair Instructions
Front Drive Shaft If replacing DT 5.7L front propeller shaft for concerns of a noise, please contact FCA Redacted Content prior to ordering part to create a FasTrack for return to analyze. If no response in 15 min, proceed with repair.
08-028-23
Service Bulletin/Repair Instructions
Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA update is expected to begin February 09, 2023.
S2318000002
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Intake Manifold Runner Valve Diagnostic Trouble Codes (DTCs) Setting In Extreme Cold Ambient Temperatures.
S1623000028 Rev.
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9004148
Service Bulletin/Repair Instructions
SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.
9100020
Service Bulletin/Repair Instructions
LATCH Front Door,LATCH, Rear door, Front Door 2022 to 2024 RAM (DT) Inside door lock rod binding. If customer comes in with the issue described, please adjust interior trim panel and rod to verify proper assembly and check if the issue goes away before replacing the latch. Please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2323000008
Service Bulletin/Repair Instructions
Buzz Squeak Or Rattle Noise From Left Side Driver Door Area.
S238A000001
Service Bulletin/Repair Instructions
Dead Battery Appears To Be Caused By Radio, Excessive Current Draw
88509
Service Bulletin/Repair Instructions
Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)
S2323000004
Service Bulletin/Repair Instructions
Defogger Is Not Working. Terminal Detached From The Glass.
S2323000002
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
S2324000002
Service Bulletin/Repair Instructions
Customer Indicates Heat Is Blowing Warm Not Hot.
S2214000005
Service Bulletin/Repair Instructions
Upgrading To A Larger Capacity Fuel Tanks
S2208000197
Service Bulletin/Repair Instructions
Cluster Message ?Service Air Suspension?
31-002-22
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S228A000005 Rev.
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
S2208000071 Rev.
Service Bulletin/Repair Instructions
Weather App May Freeze, Lockup Or Has Error Loading
S2208000190
Service Bulletin/Repair Instructions
Enhanced Vehicle Security, Valet Mode Operation and Personnel Identification Number (PIN)
9100103
Service Bulletin/Repair Instructions
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
9100104
Service Bulletin/Repair Instructions
SENSOR Intrusion Module
9100105
Service Bulletin/Repair Instructions
Seal, Sunroof
87147
Service Bulletin/Repair Instructions
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue.
S2208000177
Service Bulletin/Repair Instructions
Speed Control Operates Intermittently
S2223000076
Service Bulletin/Repair Instructions
Rear 60/40 Seat Back Will Not Unlatch To Fold Forward.
S2208000168
Service Bulletin/Repair Instructions
Vehicle Will Not Shift Out of Park, Diagnostic Trouble Codes (DTCs) Invalid Data and Loss of Communications with the Electronic Shift Module (ESM) U11E3-00, U0103-00, U1267-00
9004470
Service Bulletin/Repair Instructions
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.