Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100898
Service Bulletin/Repair Instructions
Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05148163AE). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness (PN 05148163AE) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68450915AA OCV PNs: 53022338AB Phaser PNs: 53022298AA 53022298AB
9100892
Service Bulletin/Repair Instructions
Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative.
9100867 Rev 1
Service Bulletin/Repair Instructions
MODULE Air Bag Control CAUTION: If ORC contains active or stored B2207 DTC AND the vehicle contains a Pulse module (or other 3rd party non-approved devices, see below for more details) - DO NOT SUBMIT ORC WARRANTY CLAIM. Please ensure vehicle voltage is within specified limits. Most faults will store after an ignition cycle if the vehicle voltage is within specified limits. Check TERMINAL RETENTION ON CONNECTOR C1 PIN 11, CIRCUT D 282 CAN FD+_2 and repair any loose connection. For Loss OF Communication faults, please follow the diagnostic service routine in Service Library and confirm these steps before ORC replacement. Reference Service Library Section 28 - DTC-Based Diagnostics / MODULE, Body Control (BCM) / Diagnosis and Testing / U0151-00-LOST COMMUNICATION WITH RESTRAINTS CONTROL MODULE. The Standard Procedure / COMMUNICATION DIAGNOSTIC PROCEDURE must be performed before replacing any component(s) or module(s). AT A MINIMUM THESE PROCEEDURES MUST BE CHECKED: 1). (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) / Standard Procedure). 2). COMMUNICATIONS DIAGNOSTIC PROCEDURE - LOSS OF COMMUNICATION DIAGNOSTIC PROCEDURE If the vehicle has ORC fault B2207 - Occupant Restraint Controller Internal 1 either active or stored, please check for 3rd party (non-Mopar) installed "Pulse" unit at the CHMSL & Cargo Lamp wires. Please take the Service action to check & remove Pulse unit (or other 3rd party brands) spliced in circuit# L56, L14, L51, and/or ground Z946 for the Center High Mounted Stop Lamp (CHMSL) and Cargo Lamps. Please correct the wiring to original OEM standard and replace the ORC module. Please document the "Pulse" unit (and/or other device names for the same function) in the service repair history. The "Pulse" unit (or other brand names) is a 3rd party, non-MOPAR circuit that when spliced into the CHIMSL circuit, can make the CHIMSL blink 3 times before becoming solid on upon activation of the brake switch. Please do not submit warranty claim when the Internal-1 DTC is confirmed to be caused by the "Pulse" or similar unit.
S2418000012 REV.C
Service Bulletin/Repair Instructions
Mil On/Check Engine Lamp (CEL) On, Engine Runs Rough
9100886
Service Bulletin/Repair Instructions
Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power Systems/ Power Top, Sunroof/ Diagnosis and Testing. 2. If sunroof motors continue to be inoperative, please contact STAR and reference SET 1599. ***This should be done before trying to replace the sunroof motors.***
18-077-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0300 - Multiple Cylinder Misfire. Customers may experience one of the following: ● Vehicle runs rough on initial cold start only after an overnight or extended soak. **This bulletin involves reprogramming the PCM with the latest available software.**
9100861 Rev 4
Service Bulletin/Repair Instructions
PUMP, Auxiliary Coolant, High Temperature Before replacing the High Temperature Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.
114072
Service Bulletin/Repair Instructions
MOTOR - WINDOW REGULATOR
114073
Service Bulletin/Repair Instructions
MOTOR - WINDOW REGULATOR
9100879
Service Bulletin/Repair Instructions
Front Passenger Display Module Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
08-305-26
Service Bulletin/Repair Instructions
Flash: Brake System Control Module (BSCM) Updates **Customers may experience one or more of the following: SYMPTOM: ● Warning message "Selec-Speed Unavailable" appears in the Instrument Panel Cluster (IPC) when trying to enable the Selec-Speed Control (SSC) function. NOTE: There will be no Diagnostic Trouble Codes (DTCs) and no driveability concerns with this symptom.** ● Anti-Lock Brake System (ABS), Electronic Stability Control (ESC) and 'Decel ACC' lights on in the IPC. Technicians may also find the following: ● DTC C121A-00 - Steering Angle Sensor Not Initialized - Is stored with no Malfunction Indicator Lamp (MIL). This bulletin involves reprogramming the BSCM with the latest available software.
9100867
Service Bulletin/Repair Instructions
MODULE Air Bag Control Please ensure vehicle voltage is within specified limits. Most faults will store after an ignition cycle if the vehicle voltage is within specified limits. Check TERMINAL RETENTION ON CONNECTOR C1 PIN 11, CIRCUT D 282 CAN FD+_2 and repair any loose connection. For Loss OF Communication faults, please follow the diagnostic service routine in Service Library and confirm these steps before ORC replacement. Reference Service Library Section 28 - DTC-Based Diagnostics / MODULE, Body Control (BCM) / Diagnosis and Testing / U0151-00-LOST COMMUNICATION WITH RESTRAINTS CONTROL MODULE. The Standard Procedure / COMMUNICATION DIAGNOSTIC PROCEDURE must be performed before replacing any component(s) or module(s). AT A MINIMUM THESE PROCEEDURES MUST BE CHECKED: 1). (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) / Standard Procedure). 2). COMMUNICATIONS DIAGNOSTIC PROCEDURE - LOSS OF COMMUNICATION DIAGNOSTIC PROCEDURE If the vehicle has ORC fault B2207 - Occupant Restraint Controller Internal 1 either active or stored, please check for 3rd party (non-Mopar) installed "Pulse" unit at the CHMSL & Cargo Lamp wires. Please take the Service action to check & remove Pulse unit (or other 3rd party brands) spliced in circuit# L56, L14, L51, and/or ground Z946 for the Center High Mounted Stop Lamp (CHMSL) and Cargo Lamps. Please correct the wiring to original OEM standard and replace the ORC module. Please document the "Pulse" unit (and/or other device names for the same function) in the service repair history. The "Pulse" unit (or other brand names) is a 3rd party, non-MOPAR circuit that when spliced into the CHIMSL circuit, can make the CHIMSL blink 3 times before becoming solid on upon activation of the brake switch. Please do not submit warranty claim when the Internal-1 DTC is confirmed to be caused by the "Pulse" or similar unit.
9100861 Rev 3
Service Bulletin/Repair Instructions
PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash. If correct repair is not performed then the claim or condition will be recovered by Warranty Operations.
113672
Service Bulletin/Repair Instructions
GEAR KIT - RING AND PINION
18-071-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **U0104-00 - Lost Communication With Cruise Control Module (NA Market Only) (In Active or Stored status). ● U0405-00 - Invalid Data Received From Cruise Control Module (NA Market Only) (In Active or Stored status). NOTE: Vehicles setting DTCs U0405-00 and U0104-00 may experience an inability to be cleared.** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. ● P0071-00 - Ambient Air Temperature Sensor Performance. ● P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ● P1CEA-00 - Boost Side EVAP Purge System Performance. ● P05BD-00 - Stop-start Mode Switch Range/Performance. ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. ● U0673-00 - Lost Communication With Ion Sense Module. ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking - in ACTIVE or STORED status. ● P0325-00 - Knock/Combustion Vibration Sensor 1 Circuit - in ACTIVE or STORED status. ● P0330-00 - Knock/Combustion Vibration Sensor 2 Circuit - in ACTIVE or STORED status. ● P032A-00 - Knock-Combustion Vibration Sensor C Circuit - in ACTIVE or STORED status. ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance - in ACTIVE or STORED status. ● P2AF6-00 - Starter Relay 3 Stuck Off - in ACTIVE or STORED status. ● P0300-00 - Multiple Cylinder Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0301-00 - Cylinder 1 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0302-00 - Cylinder 2 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0303-00 - Cylinder 3 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
18-072-26
Service Bulletin/Repair Instructions
GMET6 SO MIL Changes At Elevation Above 1,000 FT Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P0305-00 - Cylinder 5 Misfire. ● P0306-00 - Cylinder 6 Misfire. Customers may experience the following: ● Engine missing or running rough.
08-283-26
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation SYMPTOM: the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set: ● **P1A29-00 - Cell Supervisory Circuit A Failure. ● U3017-00 - Control Module Timer/Clock Performance.** ● P0E55-00 - DC/DC Converter Current Sensor Circuit "A" Intermittent/erratic. Customers may also experience one or more of the following: ● **Vehicle in limp-home mode. ● Start/Stop feature will be disabled.** ● The 12-volt battery is not charging properly. ● The battery charge stays low or dies quickly, even after driving. ● The vehicle had to be towed due to battery not charging.
9100861 Rev 1
Service Bulletin/Repair Instructions
PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.
08-278-26
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. Digital Key Control Module (DKCM) SOP 5.0 FOTA Only The customer may comment on the following: SYMPTOM: ● Smart Phone As Key does not work. ● Unable to pair their device as a Digital Key. ● Unable to see Digital Key tile in their RAM App. ● Ability to pair the key but unable to see the Lock/Unlock/Panic/Remote Climate buttons in their wallet. (Even though their phone is qualified to have the feature). ● Vehicle proximity lights wake up too often when near the vehicle with their phone.
S2608000032
Service Bulletin/Repair Instructions
Instrumental Panel Cluster (IPC) Mechanical Gauge Stuck, Inaccurate
9100861
Service Bulletin/Repair Instructions
PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Ensure the PCM is up-to-date with the latest available flash. 6) Inspect battery terminals for damage to rule out a battery drainage issue.
08-267-26
Service Bulletin/Repair Instructions
Power Tailgate Module (PTGM) Setting In Radio Reverts Customers may experience the following: SYMPTOM: ● PTGM setting in radio reverts back to Auto mode after selecting Manual mode.
9100855 Rev 1
Service Bulletin/Repair Instructions
2 WAY LUMBAR SWITCH If the Driver Seat Lumbar Support is inoperative, stuck, or not responding as expected, obtain the following information from the customer prior to replacing the lumbar switch: 1.Which lumbar function is not operating properly? -Inflate (Extend) -Deflate (Retract) -Both directions 2.Is the concern constant or intermittent? 3.If intermittent, how often does it occur? -Daily -Weekly -Randomly 4.Is the lumbar support stuck in the extended or retracted position? -Extended -Retracted -Neither 5.Does the lumbar support respond after pressing the switch multiple times? -Yes / No 6.Does the concern occur only while driving, only at key-on, or while the vehicle is parked? 7.Has the concern occurred after the vehicle has been sitting for an extended period (overnight or several hours)? -Yes / No 8.Is the lumbar switch physically sticking or binding in either direction? -Yes / No 9.Has the lumbar switch, seat assembly, or lumbar support assembly been previously repaired or replaced? -Yes / No Before replacing the lumbar switch, verify proper power and ground, connector engagement, wiring integrity, and inspect for damaged harnesses, disconnected components, or signs of physical damage/abuse. If no external issues are identified, verify lumbar motor operation and related circuits prior to replacing the lumbar switch.
113276
Service Bulletin/Repair Instructions
CORE – HEATER
113277
Service Bulletin/Repair Instructions
CORE – HEATER
9100833 REV1
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
9100853
Service Bulletin/Repair Instructions
SWITCH Power Window 25-26 DJ and D2. Driver door mirror switches are sticking down. This is being caused by excess trim panel material extending into the switch opening which puts pressure on the switch bezel. Material needs to be removed from the opening. Reference SOL S2523000066.
9100855
Service Bulletin/Repair Instructions
2 WAY LUMBAR SWITCH If the Driver Seat Lumbar Support is inoperative, stuck, or not responding as expected, obtain the following information from the customer prior to replacing the lumbar switch: 1.Which lumbar function is not operating properly? -Inflate (Extend) -Deflate (Retract) -Both directions 2.Is the concern constant or intermittent? 3.If intermittent, how often does it occur? -Daily -Weekly -Randomly 4.Is the lumbar support stuck in the extended or retracted position? -Extended -Retracted -Neither 5.Does the lumbar support respond after pressing the switch multiple times? -Yes / No 6.Does the concern occur only while driving, only at key-on, or while the vehicle is parked? 7.Has the concern occurred after the vehicle has been sitting for an extended period (overnight or several hours)? -Yes / No 8.Is the lumbar switch physically sticking or binding in either direction? -Yes / No 9.Has the lumbar switch, seat assembly, or lumbar support assembly been previously repaired or replaced? -Yes / No Before replacing the lumbar switch, verify proper power and ground, connector engagement, wiring integrity, and inspect for damaged harnesses, disconnected components, or signs of physical damage/abuse. If no external issues are identified, verify lumbar motor operation and related circuits prior to replacing the lumbar switch.
S2508000025 REV. B
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
08-195-26 REV. B
Service Bulletin/Repair Instructions
Flash: Door Control Module (DCM) Updates Technician may find the following Diagnostic Trouble Code (DTC): SYMPTOM: ● B2577-00 - Window Not Calibrated / Lost Calibration.** Customers may experience one or more of the following: ● Driver and passenger window 'auto up' function is inoperative. This bulletin involves inspecting and possibly reprogramming the DDM and PDM with the latest available software
S2418000012 REV.B
Service Bulletin/Repair Instructions
Mil On/Check Engine Lamp (CEL) On, Engine Runs Rough
113069
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
113070
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
113123
Service Bulletin/Repair Instructions
SPRING KIT - DISC BRAKE PAD
08-253-26
Service Bulletin/Repair Instructions
Digital Key Control Module (DKCM) SOP 5.0 FOTA Backup Release The customer may comment on the following: ● Customer unable to add digital key to the vehicle / Customer not able to pair phone in the digital key app. ● Customer unable to see digital key tile in radio / GMA App (Ram App). ● Customer accepted FOTA multiple times but did not get the digital key (SPAAK) capability. **This bulletin involves reprogramming the DKCM with the latest available software.**
90 Combo Rev2
Service Campaign
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Purge Valve Hose SYMPTOM DESCRIPTION The purge valve hose on about 15,000 of the above vehicles may become disconnected from the intake manifold or the purge solenoid. This condition can cause an engine misfire, rough running and hard starting. In addition, the Malfunction Indicator Lamp (MIL) may illuminate on the instrument panel cluster.
S2208000045 REV.D
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
S2508000025 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
113065
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
113066
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
S2523000066 REV.A
Service Bulletin/Repair Instructions
Driver Side Window Switch Buttons Stuck Or Inoperative. Rev A.
112845
Service Bulletin/Repair Instructions
WIRING – INJECTOR
9100833
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
9100845
Service Bulletin/Repair Instructions
For concerns of an inoperative A/C system (no relay activation, no compressor engagement, or no response to commands), technicians need to utilize Star Online Publication S2624000007 prior to component replacement. Failure to follow this star online publication may result in repeat repairs or misdiagnosis.
S268A000014
Service Bulletin/Repair Instructions
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112836
Service Bulletin/Repair Instructions
ARMREST - FRONT DOOR TRIM & PANEL - FRONT DOOR TRIM
112837
Service Bulletin/Repair Instructions
ARMREST - FRONT DOOR TRIM & PANEL - FRONT DOOR TRIM
112860
Service Bulletin/Repair Instructions
COVER - ACCESS
OTHERDOC_171
Other
Smart Phone As A Key Module
S2624000004 REV.B
Service Bulletin/Repair Instructions
A/C Inoperative, A/C Relay Not Engaging.
S2624000007
Service Bulletin/Repair Instructions
A/C Inoperative Or Intermittently Inoperative.
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
08-237-26
Service Bulletin/Repair Instructions
Flash: Brake System Control Module (BSCM) Update Customers may comment on the following: ● Anti-Lock Brake System (ABS), Electronic Stability Control (ESC), 'Decel ACC' lights on in Instrument Panel Cluster (IPC). Technicians may find the following: ● Diagnostic Trouble Code (DTC) "C121A-00 - Steering Angle Sensor Not Initialized" is stored with no Malfunction Indicator Lamp (MIL) illuminated This bulletin involves reprogramming the BSCM with the latest available software.
112747
Service Bulletin/Repair Instructions
SHIFTER - TRANSMISSION
112748
Service Bulletin/Repair Instructions
SHIFTER - TRANSMISSION
112651
Service Bulletin/Repair Instructions
SHOCK ABSORBER - SUSPENSION
112652
Service Bulletin/Repair Instructions
SHOCK ABSORBER - SUSPENSION
9100832
Service Bulletin/Repair Instructions
Before replacing the starter, please follow the published diagnostics in the Service Information at 08 - Electrical / 8F - Engine Systems / Starting / Diagnosis and Testing / STANDARD STARTING SYSTEM. Updates to this procedure have been recently made and should be followed.
9100838
Service Bulletin/Repair Instructions
Before replacing any parts check for applicable TSBs/RSUs. If no applicable TSBs/RSUs, or they have already been applied, please refer to the updated Service Library diagnostic procedure for P1CEA-00-BOOST SIDE EVAP PURGE SYSTEM PERFORMANCE (MODULE, Powertrain Control (PCM), 3.0L GMET6) and SOL S2518000008.
9100839
Service Bulletin/Repair Instructions
3-way valves are available in STAR Parts as two distinct components and must be selected correctly based on application. The High Temp 3-way valve (68309834AC) is located between the engine and the bulkhead at the rear of the engine compartment. The Low Temp 3-way valve (68448241AA) is located between the engine and the radiator at the front of the engine. When ordering or servicing, ensure the correct valve is identified and installed in the proper location, as incorrect part selection may lead to improper thermal system operation and repeat repairs.
18-060-26
Service Bulletin/Repair Instructions
Depleted 12v Battery - Front Axle Disconnect (FAD) Cycling With Ignition OFF Customers may experience one or more of the following: ● Battery is depleted, vehicle does not start. ● Frequent noise heard from the front of the vehicle with the engine not running and ignition OFF
23-018-26 REV. A
Service Bulletin/Repair Instructions
Whistling Noise Heard From Left Side Mirror While Driving Customers may comment on the following: ● Wind noise or whistle noise heard from the driver door mirror area while driving. This bulletin involves replacing the left-hand door mirror access cover.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2608000027
Service Bulletin/Repair Instructions
Power Tailgate Will Open, But Not Power Close, Validate Tailgate is Not in Manual Mode
112633
Service Bulletin/Repair Instructions
HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
112634
Service Bulletin/Repair Instructions
HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
111785
Service Bulletin/Repair Instructions
MODULE - CENTRAL ADAS DECISION and DRIVER MONITORING
08-195-26 REV. A
Service Bulletin/Repair Instructions
Flash: Door Control Module (DCM) Updates Technician may find the following Diagnostic Trouble Code (DTC): ● B2577-00 - Window Not Calibrated / Lost Calibration.** Customers may experience one or more of the following: ● Driver and passenger window 'auto up' function is inoperative This bulletin involves inspecting and possibly reprogramming the DDM and PDM with the latest available software.
08-228-26
Service Bulletin/Repair Instructions
Selec-Speed Control Inoperable Customers may experience the following: ● Warning message "Selec-Speed Unavailable" appears in the Instrument Panel Cluster (IPC) when customer attempts to enable Selec-Speed Control function. NOTE: No Diagnostic Trouble Codes (DTCs). No driveability concerns.
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
13D Combo
Warranty Program/Extension
Emissions Recall 13D - ESS Function Disabled After Valve Body Service - Dealer Notification
S2624000004 REV.A
Service Bulletin/Repair Instructions
A/C Inoperative, A/C Relay Not Engaging.
111846
Service Bulletin/Repair Instructions
AIR BAG - DRIVER
111847
Service Bulletin/Repair Instructions
AIR BAG - DRIVER
23-018-26
Service Bulletin/Repair Instructions
Whistling Noise Heard From Left Side Mirror While Driving Customers may comment on the following: ● Wind noise or whistle noise heard from the driver door mirror area while driving. This bulletin involves replacing the left-hand door mirror access cover.
08-219-26
Service Bulletin/Repair Instructions
Flash: Heating Ventilation And Cooling (HVAC) Module Updates Customers may experience one or more of the following: ● The HVAC randomly blows cold air while in the heat position. NOTE: Hot air will eventually return but the HVAC still intermittently blows cold air. ● When the heated seat feature is turned on with cloth seats, the heat cycles off after a period of time with out the occupant commanding it to turn off. This bulletin involves reprogramming the HVAC module with the latest software.
111751
Service Bulletin/Repair Instructions
GRILLE - SPEAKER
9100786 Rev 1
Service Bulletin/Repair Instructions
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
08-208-26 REV. A
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111830
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111831
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111833
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111834
Service Bulletin/Repair Instructions
SENSOR – KNOCK
112037
Service Bulletin/Repair Instructions
MODULE - IGNITION
112045
Service Bulletin/Repair Instructions
MODULE - DOOR
S2623000033
Service Bulletin/Repair Instructions
Front Passenger Door Window Switch, Left or Right Rear Window Switch Buttons Stuck, Click or Are Inoperative. Window Switches Are Sticking, Making a Clicking Noise or Not Operating the Window Glass.
08-208-26
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
08-206-26
Service Bulletin/Repair Instructions
Flash: Power Tailgate Module (PTGM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B25E3-11 - Tailgate Absolute Position Sensor-Circuit Short To Ground. ● B25E3-12 - Tailgate Absolute Position Sensor-Circuit Short To Battery. ● B25E4-92 - Tailgate Absolute Sensor Supply-Performance Or Incorrect Operation. Customers may also comment on one or more of the following: ● Tailgate won't stay down. ● Tailgate inoperative This bulletin involves reprogramming the PTGM with the latest available software.
08-207-26
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
S268A000013
Service Bulletin/Repair Instructions
Radio Volume Jumping Up To Max Volume After Radio Wake Up
08-195-26
Service Bulletin/Repair Instructions
Door Control Module (DCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2577-00 - Window Not Calibrated / Lost Calibration. Customers may experience one or more of the following: ● Power windows are inoperative and will not respond to switch inputs. ● Driver and passenger window auto up/down functions inoperative. *This bulletin involves inspecting and possibly reprogramming the DDM and PDM with the latest available software.
S2623000031
Service Bulletin/Repair Instructions
Active Damping Control Module (ADCM) Stored Diagnostic Trouble Codes (DTCs).
S2623000032
Service Bulletin/Repair Instructions
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
9100808
Service Bulletin/Repair Instructions
Thermostat assembly PN 68361650AH already includes gasket PN 68361649AB, so do not order an additional gasket or list one separately in a claim. Please refer to the thermostat's MEDIA image.
S2623000029
Service Bulletin/Repair Instructions
B235C-64-TRAILER CONNECTION - SIGNAL PLAUSIBILITY FAILURE Diagnostic Trouble Code (DTC) Set.
9100806
Service Bulletin/Repair Instructions
DTC C008F Calibration Not Learned remains active until the EPB Assembly Check is successfully completed at the vehicle assembly plant. This function is performed using the EPB Assembly Check Routine. Dealers must run the EPB Assembly Check Routine and confirm successful completion before replacing the EPB module, as module replacement should not be performed to address this condition. Note: Replacement modules leave supplier with C008F active.
S2308000034 REV.B
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
S2602000004
Service Bulletin/Repair Instructions
Excessive Payload Message In Cluster Display Appears Even After Owner Removes The Cargo.
S2609000006
Service Bulletin/Repair Instructions
P000B Bank 1 Cam 2 Position Slow Response - Malfunction Indicator Light (MIL) - Check Engine Light (CEL)
23-011-26
Service Bulletin/Repair Instructions
Power Tailgate Latch Will Not Open Or Close, Tailgate Ajar Light On When Tailgate Is Close Customers may experience one or more of the following: ● Power tailgate not opening or closing intermittently. ● Tailgate is hard to open or close. ● 'Tailgate Ajar' light on in the Instrument Panel Cluster (IPC) when the tailgate is closed. ● Diagnostic Trouble Code (DTC) stored for tailgate latch switches causing intermittent failure.
S2523000003 REV.A
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
S2623000027
Service Bulletin/Repair Instructions
Power Tailgate Not Closing, Not Opening, Inoperative, Incorrect Ajar Status On Cluster.
08-166-26
Service Bulletin/Repair Instructions
Rear Mid Range Radar (MRR) Bracket Revision Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C00C4-76 - Rear Radar Module "A" - Wrong Mounting Position. ● C00C5-76 - Rear Radar Module "B" - Wrong Mounting Position. Customers may also comment on the following: ● Blind Spot Warning indicator displayed on the Instrument Panel Cluster (IPC). This bulletin involves replacing the right and left side rear MRR brackets.
S2408000018 REV.A
Service Bulletin/Repair Instructions
New Key Will Not Program, 0x22 Scan Tool Error
S2608000016
Service Bulletin/Repair Instructions
Heated Steering Wheel Operates Intermittently
S2623000025
Service Bulletin/Repair Instructions
Front Seat Massage Function Inoperative.
S2623000026
Service Bulletin/Repair Instructions
High Beams Will Not Stay On When Turn Stalk Is Pressed Forward
08-140-26 REV. A
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates Customer may experience one or more of the following: SYMPTOM: ● **Excessive Ignition Off Draw (IOD) on 12v vehicle battery if keys are left within proximity range.** (NA vehicles only). ● RFHM software update fails when attempting to perform a flash. ● Low vehicle battery. ● Key fob is inoperable. ● Proximity is inoperable. This bulletin involves inspecting and possibly reprogramming the RFHM module with the latest available software.
08-150-26
Service Bulletin/Repair Instructions
Flash: Occupant Restraint Controller Module (ORC) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B0090-49 Left Frontal Acceleration Sensor-Internal Electronic Failure. ● B0095-49 Right Frontal Acceleration Sensor-Internal Electronic Failure. ● B2761-49 Left B-Pillar Impact Acceleration Sensor-Internal Electronic Failure. ● B2762-49 Left C-Pillar Impact Acceleration Sensor-Internal Electronic Failure. ● B2764-49 Right B-Pillar Impact Acceleration Sensor-Internal Electronic Failure. ● B2765-49 Right C-Pillar Impact Acceleration Sensor-Internal Electronic Failure. Customers may also experience the following symptom: ● Airbag warning light is on in the Instrument Panel Cluster (IPC). NOTE: Airbag deployment is not affected. This bulletin involves reprogramming the ORC module with the latest software.
S2608000018
Service Bulletin/Repair Instructions
Truck Bed or Ram Box 400W Power Outlets Inoperative.
9100795
Service Bulletin/Repair Instructions
If the 12v power outlet is inoperable or appears to have over heated, please confirm with the customer by asking the following questions: 1.- Which device was connected to the outlet when or before the issue appeared 2.- For how long was the device connected before the power outlet stopped working?
9100799
Service Bulletin/Repair Instructions
WARNING: Shorting the 48V output stud to the 12V output stud can cause immediate and irreversible damage to the power pack unit. Always use insulated tools and protective stud covers when performing service operations. NOTE: A loose or high resistance ground connection may result in abnormal voltage behavior and can increase the risk of electrical component damage. Always verify ground integrity before system power up. For P0AFA repair: Please follow the Service library steps 1 through 7 without fail. Only replace PPU or MGU after verifying the final step of the procedure.
111409
Service Bulletin/Repair Instructions
LINE - A/C SUCTION AND LIQUID
111469
Service Bulletin/Repair Instructions
HANDLE - EXTERIOR DOOR
111472
Service Bulletin/Repair Instructions
HANDLE - EXTERIOR DOOR
S2623000024
Service Bulletin/Repair Instructions
U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).
111396
Service Bulletin/Repair Instructions
COOLER - AUXILIARY LOW TEMPERATURE
111405
Service Bulletin/Repair Instructions
COVER - CYLINDER HEAD
111406
Service Bulletin/Repair Instructions
COVER - CYLINDER HEAD
111127
Service Bulletin/Repair Instructions
HEADLINER – NONE
111128
Service Bulletin/Repair Instructions
THERMOSTAT – NONE
111129
Service Bulletin/Repair Instructions
THERMOSTAT – NONE
9100702Rev1
Service Bulletin/Repair Instructions
Camshaft cap bolts within the cylinder head assembly may cause damage to other components. DO NOT replace entire long block when only left OR right cylinder heads need to be replaced.
9100793
Service Bulletin/Repair Instructions
Please review all wiring Connectors for latches between Latch and PTGM and Middle Connector to make sure they fully seated and Connectors are clipped in. No Latch to be replaced for stored DTCs. DTCs trigger due to loose connectors. Unplug and plug connectors back and clear DTCs and check the system.
08-143-26
Service Bulletin/Repair Instructions
Traffic Sign Assist Unavailable – Service Required The customer may experience one or more of the following: SYMPTOM: ● “Traffic Sign Assist Unavailable – Service Required” message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. ● The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S2623000020
Service Bulletin/Repair Instructions
Aux Switches Below Radio Screen Do Not Work.
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
109383
Service Bulletin/Repair Instructions
CLUSTER - INSTRUMENT PANEL
9100786
Service Bulletin/Repair Instructions
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
08-140-26
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates Customer may experience one or more of the following: SYMPTOM: ● **12V vehicle battery dies if keys are left within proximity range (NA vehicles only).** ● RFHM software update fails when attempting to perform a flash. ● Low vehicle battery. ● Key fob is inoperable. ● Proximity is inoperable. and a new LOPs.
S2608000017
Service Bulletin/Repair Instructions
Intermittent Unintended Wiper Swipe While Driving
S268A000011
Service Bulletin/Repair Instructions
Radio Remains On After Ignition Off
9100789
Service Bulletin/Repair Instructions
Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"
9100790
Service Bulletin/Repair Instructions
Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"
08-134-26
Service Bulletin/Repair Instructions
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
18-044-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2608000015
Service Bulletin/Repair Instructions
Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
S2523000070 REV.A
Service Bulletin/Repair Instructions
Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
S2608000011
Service Bulletin/Repair Instructions
Park Assist is Disabled and The Module is Setting One or More of the Following Diagnostic Trouble Codes (DTCs) for "Performance or Incorrect Operation"
110706
Service Bulletin/Repair Instructions
SPAT - BOX SIDE
S2408000070 REV.E
Service Bulletin/Repair Instructions
Vehicle Does Not Respond to Lock/Unlock Button Presses from The Keyfob and “Key Not Detected” Message is Displayed on the Cluster When Attempting To Start The Vehicle With KIN press, No Start No Crank.
110707
Service Bulletin/Repair Instructions
SPAT - BOX SIDE
S2621000003 REV.A
Service Bulletin/Repair Instructions
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2605000002
Service Bulletin/Repair Instructions
Whoosh Or Click Noise Heard From Brake Assembly eBooster When Pressing Brake Pedal And After A Recent Repair.
S2623000012
Service Bulletin/Repair Instructions
Window Switch Feels Loose In The Door Trim Panel.
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S2624000003 REV.A
Service Bulletin/Repair Instructions
Heated Seats Shutting Off Prematurely
S2624000004
Service Bulletin/Repair Instructions
A/C Inoperative, A/C Relay Not Engaging.
110627
Service Bulletin/Repair Instructions
PANEL - FRONT SEAT BACK
23-005-26
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110599
Service Bulletin/Repair Instructions
SPEAKER - NONE
110600
Service Bulletin/Repair Instructions
SPEAKER - NONE
110603
Service Bulletin/Repair Instructions
SPEAKER - NONE
110604
Service Bulletin/Repair Instructions
SPEAKER - NONE
9100777
Service Bulletin/Repair Instructions
Before replacing any parts check for applicable TSBs/RSUs. If no applicable TSBs/RSUs, or they have already been applied, please refer to SOL S2518000008.
S2624000003
Service Bulletin/Repair Instructions
Note: error in document release number, should be S2624000003. Heated Seats Shutting Off Prematurely
S2625000002
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated, Diagnostic Trouble Codes (DTCs) P208B, P2D1F, P218F, P202E, P2048, P20E8, Setting In The Powertrain Control Module (PCM)
03D Campaign
Other
Fleet Campaign Parts Ordering Process (03D)
109520
Service Bulletin/Repair Instructions
MODULE – DOOR
109522
Service Bulletin/Repair Instructions
MODULE – DOOR
S2621000003
Service Bulletin/Repair Instructions
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S268A000009
Service Bulletin/Repair Instructions
Customer States Navigation is Inaccurate, Showing Wrong City or State.
110463
Service Bulletin/Repair Instructions
SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.
S228A000025 REV.A
Service Bulletin/Repair Instructions
Harman R1H Uconnect 5 Radio Software Flash Error Codes
109394
Service Bulletin/Repair Instructions
BUMPER - FRONT
110403
Service Bulletin/Repair Instructions
SWITCH - POWER WINDOW
S268A000008
Service Bulletin/Repair Instructions
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19 or B1570-93
S1923000010 REV.A
Service Bulletin/Repair Instructions
Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
S2423000027 REV.D
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S2514000003 REV.B
Service Bulletin/Repair Instructions
MIL-On/Check Engine Lamp (CEL)-On
S2623000009
Service Bulletin/Repair Instructions
Buzz Squeak Rattle (BSR) Noises Turning The Steering Wheel. May Occur After Recent Repair.
S268A000007
Service Bulletin/Repair Instructions
Navigation Is Active On The Radio But Not Available On The Cluster
08-070-26
Service Bulletin/Repair Instructions
Flash: Telematics Box Module Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1560-11-Cellular Antenna 1-Circuit Short To Ground. ● B1561-11-Cellular Antenna 2-Circuit Short To Ground. ● B1562-14-GPS Antenna-Circuit Short To Ground Or Open. ● B22A9-96-ECU Internal Performance-Component Internal Failure. Customers may also experience the following: ● "Uconnect Box Required Service" Message in Radio Display. This bulletin involves reprogramming the TBM with the latest available software.
9100591 Rev 1
Service Bulletin/Repair Instructions
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
9100764
Service Bulletin/Repair Instructions
Whistling Noise from Driver Side 6x9 Exterior Mirror Area Issue present on MY25 onward standard (6x9) exterior mirrors. The hole shape and surface around the ambient temperature sensor can cause a whistle. If there are customer complaints for wind noise or whistle on the driver side the mirror temperature sensor access door could be the root cause. The cause can be verified by re-creating the issue and then taping over the sensor opening. If after taping the noise is eliminated this is the cause. The temperature sensor access door is serviceable and should be the only component replaced. Do not swap a full mirror assembly.
S1408000384 REV.I
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S268A000005
Service Bulletin/Repair Instructions
Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
S268A000006
Service Bulletin/Repair Instructions
Hands-Free Voice Concerns Including No Voice Pickup, Muffled Audio, Distortion, or Intermittent Microphone Operation
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
9100763
Service Bulletin/Repair Instructions
DT Power Running Board Dealer installed Kit (82219228AA and 82219228AB) may require Module Software Update to latest release level. All other parts in Kit are OK. Tech will need to confirm module provided in kit part number and re-flash if not part number 68601712AC. Please reference TSBs 08-007-26 and 08-008-26 for Software re-flash information.
03D Recall - 2.10
Other
From: FCA REDCACTED CONTENT Sent: Wednesday, February 11, 2026 1:03 PM To FCA REDCACTED CONTENT Subject: FW: PLEASE READ- IMPORTANT- 03D Recall - Launching Today - 2.10 FCA REDCACTED CONTENT List of people and emails that received the recall list: FCA REDCACTED CONTENT Thank you, FCA REDCACTED CONTENT From: FCA REDCACTED CONTENT Sent: Tuesday, February 10, 2026 11:52 AM To: FCA REDCACTED CONTENT Subject: PLEASE READ- IMPORTANT- 03D Recall - Launching Today - 2.10 Please see the attached sheet for those units you have impacted in stock. As soon as more information becomes available I will get that out to you ASAP. 03D - Certain 2025 and 2026 model year equipped with a trailer tow package. •(DT) Ram 1500 Pickup •(DJ) Ram 2500 Pickup •(D2) Ram 3500 Pickup •(DD) Ram 3500 Cab Chassis •(DP) Ram 4500/5500 Cab Chassis •2024 through 2026 model year (KM) Jeep Wagoneer S •2026 model year (KM) Jeep Cherokee vehicles NOTE: The recall units are NOT showing in VOIM properly right now – HQ is aware •VINs show properly on Service, VIN Inquiry, Configurator Any communications regarding Recalls that are sent to multiple Dealer recipients are required to be uploaded to the NHTSA portal. This includes Vin Lists of Unsold and completion % updates. Thank you, FCA REDCACTED CONTENT
HOT! 03D Recall
Other
From: FCA REDACTED CONTENT Sent: Tuesday, February 10, 2026 11:29 AM Subject: HOT! 03D Recall - Launching Today - 2.10 Cleveland West / East Ohio! For your information, VINs live for the below recall went live today with remedy available. Please reach out with any questions! 03D - Certain 2025 and 2026 model year equipped with a trailer tow package. •(DT) Ram 1500 Pickup •(DJ) Ram 2500 Pickup •(D2) Ram 3500 Pickup •(DD) Ram 3500 Cab Chassis •(DP) Ram 4500/5500 Cab Chassis •2024 through 2026 model year (KM) Jeep Wagoneer S •2026 model year (KM) Jeep Cherokee vehicles NOTE: The recall units are NOT showing in VOIM properly right now – HQ is aware •VINs show properly on Service, VIN Inquiry, Configurator FCA REDACTED CONTENT
PLEASE READ 03D Recall
Other
Please see thr attached sheet for those units you have impacted in stock. You can filter down on the excel file by your dealer name or dealer code. There are two tabs at the bottom of the sheet- showing the VIN detail and overall snapshot for Cinci. As soon as more information becomes available I will get that out to to ASAP. 03D - Certain 2025 and 2026 model year equipped with a trailer tow package. •(DT) Ram 1500 Pickup •(DJ) Ram 2500 Pickup •(D2) Ram 3500 Pickup •(DD) Ram 3500 Cab Chassis •(DP) Ram 4500/5500 Cab Chassis •2024 through 2026 model year (KM) Jeep Wagoneer S •2026 model year (KM) Jeep Cherokee vehicles NOTE: The recall units are NOT showing in VOIM properly right now – HQ is aware •VINs show properly on Service, VIN Inquiry, Configurator Any communications regarding Recalls that are sent to multiple Dealer recipients are required to be uploaded to the NHTSA portal. This includes Vin Lists of Unsold and completion % updates.
110081
Service Bulletin/Repair Instructions
MODULE - TRAILER BRAKE & TOWING CONTROL
110082
Service Bulletin/Repair Instructions
MODULE - TRAILER BRAKE & TOWING CONTROL
S2308000120 REV.F
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
S2508000076 REV.B
Service Bulletin/Repair Instructions
Power Side Steps May Deploy and Retract While the Vehicle is in Motion
S2523000044 REV.A
Service Bulletin/Repair Instructions
Whistling Noise From Left Side Exterior Mirror Area While Driving.
S2607000002
Service Bulletin/Repair Instructions
Hemi Water Pump Coolant Leak Inspection
S2508000076 REV.A
Service Bulletin/Repair Instructions
Power Side Steps May Deploy and Retract While the Vehicle is in Motion
109419
Service Bulletin/Repair Instructions
SPEAKER – NONE
109724
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109727
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
106354
Service Bulletin/Repair Instructions
MODULE - CENTRAL ADAS DECISION
08-012-26
Service Bulletin/Repair Instructions
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
S2308000120 REV.E
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
109152
Service Bulletin/Repair Instructions
CORE – HEATER
109153
Service Bulletin/Repair Instructions
CORE – HEATER
08-007-26
Service Bulletin/Repair Instructions
Flash: Power Side Step Module (PSSM) Updates Customers may experience the following: ● Deploy and retraction of the steps while the vehicle is in motion or while driving. This bulletin involves reprogramming the PSSM with the latest available software.
21-011-25 REV. B
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1B14-00 - Park By Wire Unintended Park Position. ● P1DF3-00 - ECU Not Initialized.** The customer may describe one or more of the following: ● **Secure idle feature not working with Powerpanel On. ● When shifting from Drive to Reverse and vice versa, the transmission detects a mismatch in Neutral as the gear shifter goes from Drive to Reverse through Neutral (D-N-R or R-N-D) and flashes the Neutral indication blinking on the shifter. ● The gear shifter takes too long to get ready when the driver starts the car, and the transmission system couldn't recognize which gear was selected. This gives a warning message "Shift to Park to Obtain Drivability" in the IPC and MIL lamp On. NOTE: For the condition above, the transmission remains in the Park position. ● Shifter can be moved with engine Off and key On while the transmission is in Park and a warning message is displayed in the IPC "Shift to Park to Start". NOTE: For the condition above, the Electric Park Brake (EPB) is activated. ● Auto parking issue.** ● No perceptible change when drive mode is selected. ● Harsh or unstable launches in slippery or off-road conditions. ● Drive mode operating in incorrect drivetrain configurations. ● Bump or jerk felt during Engine Start/Stop (ESS) operation in normal and snow modes. ● Bump during tip-in downshift while in Normal or Sport modes. ● Transmission shifting concerns when vehicle has less than 2,414 km (1,500 mi). ● Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers. **The following software improvements are also included: ● Secure idle fix. ● Shift by wire updates.* This bulletin involves reprogramming the TCM with the latest available software.
S2508000083 REV.A
Service Bulletin/Repair Instructions
Keyless Ignition Node (KIN) Sets Diagnostic Trouble Codes (DTCs) B1A7D-2A, U103C-00, or B1A7D-01, P05BD-00
109011
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT – TRANSMISSION
S2508000078 REV.A
Service Bulletin/Repair Instructions
Ambient Temperature Readings Incorrect After a Heat Soak
S2521000007
Service Bulletin/Repair Instructions
P0607 stored in the ESM (Electronic Shifter Module)
S258A000025
Service Bulletin/Repair Instructions
Customer states Navigation is inaccurate, showing in wrong city or state.
08-394-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
S2508000107
Service Bulletin/Repair Instructions
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
S2523000095
Service Bulletin/Repair Instructions
U0285-00-LOST COMMUNICATION WITH ACTIVE GRILLE AIR SHUTTER MODULE B. P05AE-00-ACTIVE GRILL AIR SHUTTER B PERFORMANCE/STUCK OFF.
109035
Service Bulletin/Repair Instructions
SHIFTER - TRANSMISSION
109036
Service Bulletin/Repair Instructions
SHIFTER - TRANSMISSION
9100730 Rev 1
Service Bulletin/Repair Instructions
The ambient temperature sensor mounted on the mirror may read higher than expected, sensor must NOT be removed before reviewing the following cases. There are two cases: 1) DTC codes are present, proceed according to the following TSBs: 1.1) 18-031-25 (25 MY DT with DTC: P0071-00 & P0073-00) 1.2) 18-032-25 (25 MY DT with DTC: P0071-00 & P0073-00 for vehicles built on or after July 01, 2024 and before July 29, 2025) 1.3) 08-357-25 (26 MY DT with DTC: P0071-00 & P0073-00) 2) No DTC codes are present, but temperature shown in the cluster/radio is higher than expected, proceed according to SOL S2508000078. To allow the sensor to update properly, drive the vehicle at highway speeds (above 20 MPH) for several miles (15 minutes). This ensures sufficient airflow and temperature sampling for accurate readings. If the temperature still does not update, proceed with standard diagnostic procedures.
9100734
Service Bulletin/Repair Instructions
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
9100735
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
9100739
Service Bulletin/Repair Instructions
Please ensure vehicle voltage is within specified limits. Most faults will store after an ignition cycle if the vehicle voltage is within specified limits. Check TERMINAL RETENTION ON CONNECTOR C1 PIN 11, CIRCUT D 282 CAN FD+_2 and repair any loose connection. For Loss OF Communication faults, please follow the diagnostic service routine in Service Library and confirm these steps before ORC replacement. Reference Service Library Section 28 - DTC-Based Diagnostics / MODULE, Body Control (BCM) / Diagnosis and Testing / U0151-00-LOST COMMUNICATION WITH RESTRAINTS CONTROL MODULE. The Standard Procedure / COMMUNICATION DIAGNOSTIC PROCEDURE must be performed before replacing any component(s) or module(s). AT A MINIMUM THESE PROCEEDURES MUST BE CHECKED: 1). (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) / Standard Procedure). 2). COMMUNICATIONS DIAGNOSTIC PROCEDURE - LOSS OF COMMUNICATION DIAGNOSTIC PROCEDURE
S2505000003
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
S2523000090
Service Bulletin/Repair Instructions
MOPAR Bed Divider Kit Missing Lock Cylinder
S2523000091
Service Bulletin/Repair Instructions
Antilock Brake (ABS) Light On. Intermittent Or Implausible Wheel Speed Sensor Signal Diagnostic Trouble Codes (DTCs)
S258A000023
Service Bulletin/Repair Instructions
Intermittent Audio, No Audio, Distorted Audio
9100463REV1
Service Bulletin/Repair Instructions
2024-2025 DT with DTC P0070 OR P0073 If Mirror Ambient Temperature Sensor (AATS) isnot reading temp correctly or setting DTC P0073, P0070 - allow the sensor to updateproperly by driving the vehicle at highway speeds (above 20 MPH) for several miles (15minutes). This ensures sufficient airflow and temperature sampling for accurate readings. If the temperature still does not update, proceed with standard diagnostic procedures. 2025-2026 DT with DTC P0071 AND P0073 (vehicles built on or between 07/01/2025 -07/29/2025 - If BOTH DTCs are present, before replacing the sensor, refer to the latest TSBin Service Library for additional repair procedure(s). - If NO DTC is present, but temperatureshown in the cluster/radio is higher than expected, allow the sensor to update properly bydriving the vehicle at highway speeds (above 20 MPH) for several miles (15 minutes). Thisensures sufficient airflow and temperature sampling for accurate readings. If thetemperature still does not update, proceed with standard diagnostic procedures.
23-043-25
Service Bulletin/Repair Instructions
Water Leak At Center High Mounted Stop Lamp (CHMSL) Customers may experience one or more of the following: ● Water on the headliner. ● Water at the back of the cab. ● A leak from the third brake/cargo light/CHMSL
08-394-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108953
Service Bulletin/Repair Instructions
DUCT - CLEAN AIR
S2318000005 REV.C
Service Bulletin/Repair Instructions
The customer’s complaint may include a message appearing in the cluster’s information center stating, “See User’s Manual For Proper Oil And Fuel” or “Service Engine See Dealer”. The customer may also mention a “low power” complaint.
S258A000022
Service Bulletin/Repair Instructions
No Audio Or No Sound From Door Speaker
108886
Service Bulletin/Repair Instructions
SENSOR - ACCELERATION
90C Combo Rev1
Service Campaign
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 90C Purge Valve Hose
S258A000021
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
108789
Service Bulletin/Repair Instructions
SWITCH - MULTIFUNCTION
108790
Service Bulletin/Repair Instructions
SWITCH - MULTIFUNCTION
108543
Service Bulletin/Repair Instructions
SHIFTER - TRANSMISSION
108545
Service Bulletin/Repair Instructions
SWITCH - SEAT 24 WAY
S2502000001
Service Bulletin/Repair Instructions
Lower Ball Joint / Lower Control Arm Servicing Updates.
08-378-25
Service Bulletin/Repair Instructions
Flash: Central ADAS Decision Module (CADM) Updates Customers may experience one or more of the following: ● ADAS unavailable message in Instrument Panel Cluster (IPC), chime will sound and blind spot lights will default to on. The following software update is also available: ● Improved hands free performance. This bulletin involves inspecting and possibly reprogramming the CADM with the latest available software.
08-379-25
Service Bulletin/Repair Instructions
Security Gateway Module (SGW) Firmware Over The Air (FOTA) Update Customers may experience the following: ● Wifi cannot be setup This bulletin involves inspecting and possibly updating the SGW to the latest software level in the case that the FOTA did not function
08-380-25
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● The battery is draining from interior lighting. ● Lock/unlock may not work on the key FOB. This bulletin involves inspecting and possibly reprogramming the BCM with the latest available software.
9100730
Service Bulletin/Repair Instructions
The ambient temperature sensor mounted on the mirror may read higher than expected, sensor must NOT be removed before reviewing the following cases. There are two cases: 1) DTC codes are present, proceed according to the following TSBs: 1.1) 18-031-25 (25 MY DT with DTC: P0071-00 & P0073-00) 1.2) 18-032-25 (25 MY DT with DTC: P0071-00 & P0073-00 for vehicles built on or after July 01, 2024 and before July 29, 2025) 1.3) 08-357-25 (26 MY DT with DTC: P0071-00 & P0073-00) 2) No DTC codes are present, but temperature shown in the cluster/radio is higher than expected, proceed according to SOL S2508000078. To allow the sensor to update properly, drive the vehicle at highway speeds (above 20 MPH) for several miles (15 minutes). This ensures sufficient airflow and temperature sampling for accurate readings. If the temperature still does not update, proceed with standard diagnostic procedures.
S2308000034 REV.A
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
108458
Service Bulletin/Repair Instructions
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
Service Bulletin/Repair Instructions
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
90C Combo
Service Campaign
Customer Satisfaction Notification 90C – Purge Valve Hose - Dealer Notification
9100724
Service Bulletin/Repair Instructions
If you receive a customer complaint regarding a missing Bed Divider Lock Cylinder on DT vehicles, do NOT install the part. This component is not part of the equipment for DT models since 2022 model year. Parts for Reference (Do NOT install): PN 68312242AE PN 68438041AA
9100725
Service Bulletin/Repair Instructions
If returning multiple sensors, please label the back of the sensors with a letter and refer to that letter in your dealer narrative. This will help us understand which sensors had what concern.
108409
Service Bulletin/Repair Instructions
CORE - HEATER
108410
Service Bulletin/Repair Instructions
CORE - HEATER
18-032-25 REV. B
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ● P0111-00 - Intake Air Temperature Sensor 1 Circuit Performance. ● P0071-00 - Ambient Air Temperature Sensor Performance. ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High.** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance. Customers may experience one or more of the following: ● Vehicle speed limited to 157 KPH (98 MPH). ● A potential to stall when coming to a stop with an immediate restart. If the engine were to stall while stopping, a message would display in the cluster informing the driver to shift to park to restart the engine. This bulletin involves Inspecting and possibly reprogramming the PCM with the latest available software.
S2508000100
Service Bulletin/Repair Instructions
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
08-093-25 REV. B
Service Bulletin/Repair Instructions
Flash: Electronic Power Steering (EPS) Module Updates Customers may comment on one or more of the following: ● The steering feels heavy while returning steering wheel to center during a lower speed turn. ● The vehicles pulls slightly at highway speeds This bulletin involves inspecting and possibly reprogramming the EPS module with the latest available software
S2523000086
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) B1810-00 And Or B25C7- 00 Setting In PCM.
S1805000006 REV.B
Service Bulletin/Repair Instructions
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
08-360-25
Service Bulletin/Repair Instructions
Headlamps Aimed Too Low Customers may ex perience the following:This bulletin involves performing the headlamp alignment procedure. ● Headlamps are aimed too low. This bulletin involves performing the headlamp alignment procedure.
08-363-25
Service Bulletin/Repair Instructions
Radio Over The Air (FOTA) Update from U31.42 to U35.26 Software Version he customer may experience one or more of the following: ● When selecting the "Ride Height" setting for the air suspension in the radio there is no feedback on the radio screen to indicate the vehicle is actively lowering until it has reached the desired height. ● The default "Ride Height" button setting does not have an information icon that describes its function. ● Navigation widget blacks out after switching driver profiles. ● Incorrect Smart Phone As A Key (SPAAK) key configuration, registration and detection. SPAAK devices that are not in range are showing as "Connected" and SPAAK devices that are in range are showing as "Suspended". In addition, the following software enhancement is available: ● In Vehicle Advertising feature. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U31.42 to **U35.26**
9100676
Service Bulletin/Repair Instructions
Please refer SOL "S2508000083" published in October 2025. DO NOT REPLACE KIN/ignition switch module PN 68548293A*, 68548293A*, 68595832AA due to stored RFH DTC B1A7D-2A: Start Button-Stuck, P05BD: STOP-START MODE SWITCH RANGE/PERFORMANCE Please do not replace KIN/ignition switch module if all the following conditions are TRUE 1-3. 1. Stored RFH DTC B1A7D-2A: Start Button-Stuck 2. No functional issues observed or reported 3. Don't replace KIN if you find the DTC P05BD: STOP-START MODE SWITCH RANGE/PERFORMANCE. THIS IS NOT a KIN DTC. This DTC is related to the Electronic Shift Module- stop start on off button
9100702
Service Bulletin/Repair Instructions
Dealer technicians have reported failures involving camshaft cap bolts breaking within the cylinder head assembly. This can lead to damage to camshaft towers, camshafts, and other cylinder head components. In many cases, the entire long block has been replaced unnecessarily. Do NOT replace the entire long block unless absolutely necessary. Perform a thorough inspection and replace only the cylinder head assembly if the damage is localized.
08-093-25 REV. A
Service Bulletin/Repair Instructions
Flash: Electronic Power Steering (EPS) Module Updates Customers may comment **on one or more** of the following: ● The steering feels heavy while returning steering wheel to center during a lower speed turn. ● The vehicles pulls slightly at highway speeds. This bulletin involves **inspecting and possibly** reprogramming the EPS module with the latest available software
S2519000010
Service Bulletin/Repair Instructions
Steering Pull That Improves As The Truck Is Driven. Vehicle May Have Had Recent Steering Or Suspension Repair.
18-031-25 REV. C
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. ● P0071-00 - Ambient Air Temperature Sensor Performance. ● P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ● P1CEA-00 - Boost Side EVAP Purge System Performance. ● P05BD-00 - Stop-start Mode Switch Range/Performance. ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. ● U0673-00 - Lost Communication With Ion Sense Module.** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking - in ACTIVE or STORED status. ● P0325-00 - Knock/Combustion Vibration Sensor 1 Circuit - in ACTIVE or STORED status. ● P0330-00 - Knock/Combustion Vibration Sensor 2 Circuit - in ACTIVE or STORED status. ● P032A-00 - Knock-Combustion Vibration Sensor C Circuit - in ACTIVE or STORED status. ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance - in ACTIVE or STORED status. ● P2AF6-00 - Starter Relay 3 Stuck Off - in ACTIVE or STORED status. ● P0300-00 - Multiple Cylinder Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0301-00 - Cylinder 1 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0302-00 - Cylinder 2 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0303-00 - Cylinder 3 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0304-00 - Cylinder 4 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0305-00 - Cylinder 5 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0306-00 - Cylinder 6 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. NOTE: To confirm the cold start catalyst heating, use WiTech Freeze Frame data, and confirm "Time Since Engine Start" less than 30 seconds and "Engine Coolant Temperature °F" less than 50 °C (122 °F) when Misfire Code was set. See Step 3 for more details. ● U0104-00 - Lost Communication With Cruise Control Module - in ACTIVE or STORED status. This software update will allow this permanent fault code to naturally clear. ● U0405-00 - Invalid Data Received From Cruise Control Module - in ACTIVE or STORED status. This software update will allow this permanent fault code to naturally clear. Customers may also experience one or more of the following: ● **Rough running engine. ● "Excessive Oil - Service Vehicle" message display in the Instrument Panel Cluster (IPC). ● Vehicle is difficult to start. ● Potential stalling when coming to a stop with an immediate restart. NOTE: If the engine were to stall while stopping, a message would display in the IPC informing the driver to shift to Park to restart the engine.* This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
9100694
Service Bulletin/Repair Instructions
Dealerships are replacing entire brake pedal assemblies to resolve accelerator pedal concerns. SBOM provides the accelerator as a separately serviceable assembly. Tech Tip Message Requested: "For your awareness, if replacement of the accelerator pedal is necessary, it can be ordered individually rather than as part of the complete pedal assembly. This helps prevent unnecessary repairs and potential chargebacks."
S2509000009
Service Bulletin/Repair Instructions
Engine Oil Leak
S2508000080
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Not Functional With One of the Paired Keyfobs, Passive Entry/ Keyless Go functions Would be Operational
08-346-25
Service Bulletin/Repair Instructions
Flash: Instrument Panel Cluster (IPC) Updates Customer may comment on one or more of the following: ● Analog gauges flickers when vehicle is asleep and the door is opened. ● IPC "Navigation" option does not show in the menu. This can be accessed by selecting it in the "Favorites" screen. ● Menu item number five is "Audio" and when cycling through the menu, but "Navigation" is menu item number five in the "Favorites" menu. ● Battery voltage gauge fill goes to "0%" at all voltages above 14.0v. ● After enabling head up display one, nothing is displayed in the HUD when layout simple or layout standard is selected. ● Only "Driver Assist" is displayed in the HUD when layout advanced is selected. ● "Driver Assist" and turn by turn "Navigation" are displayed when layout custom (layout four from radio) is selected (only applicable with radios using theme 143 This bulletin involves reprogramming the IPC with the latest available software.
S2508000090
Service Bulletin/Repair Instructions
Brakes Appear to Drag After Setting Trailer Brake Feature in the Radio Settings
S2508000089
Service Bulletin/Repair Instructions
Rear Window Switch Inoperative
9100672 Rev 3
Service Bulletin/Repair Instructions
Replacement components for transfer case are no longer available. To repair issue, use the following part numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE Please note that the part numbers listed here are transfer case components, not full transfer case part numbers.
08-334-25 REV. A
Service Bulletin/Repair Instructions
Unable To Start Vehicle - Shifter Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B2199-16 - Battery Voltage-circuit Voltage Below Threshold. ● B21DD-84 - System Voltage-signal Below Allowable Range. ● C2129-00 - Battery Voltage. Customers may also comment on one or more of the following: ● Unable to start vehicle. ● Gear shifter spins freely with no PRNDL LED indication on the Automatic Gear Shift Module (AGSM). This bulletin involves replacing the AGSM.
08-341-25
Service Bulletin/Repair Instructions
Security Gateway Module (SGW) Firmware Over The Air (FOTA) Update Customers may experience the following: ● Wifi cannot be setup. The following software enhancements are also available: ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
08-340-25
Service Bulletin/Repair Instructions
Smartphone As A Key (SPAAK) SOP 5.0 FOTA Backup Release The customer may comment on the following: ● Customer unable to add digital key to the vehicle / Customer not able to pair phone in the digital key app. ● Customer unable to see digital key tile in radio / GMA App (Ram App). ● Customer accepted FOTA multiple times but did not get the digital key (SPAAK) capability. This bulletin involves updating the SPAAK module with the latest available software.
S2505000009
Service Bulletin/Repair Instructions
Diagnostic Strategies For Brake System Control Module (BSCM) Diagnostic Trouble Code(s) (DTC).
08-339-25
Service Bulletin/Repair Instructions
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update From R5N to R5T Software Level The customer may comment on the following: ● Radio screen displays "Uconnect Box Error" with the message "Uconnect Box requires service. Please visit an authorized dealer" Fig. 1. Rear View Camera (RVC) functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5N to R5T software level.
S2508000086
Service Bulletin/Repair Instructions
Cluster Display Goes Blank Intermittently
08-113-25 REV. D
Service Bulletin/Repair Instructions
Flash: Security Gateway Module (SGW) Update Customers may experience the following: ● Wi-Fi cannot be setup. The following software enhancements are also available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline. This bulletin involves inspecting and possibly updating the SGW with the latest available software.
08-333-25
Service Bulletin/Repair Instructions
Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ● P0E55-00 - DC/DC Converter Current Sensor Circuit "A" Intermittent/erratic. Customers may also experience one or more of the following: ● The 12-volt battery is not charging properly. ● The battery charge stays low or dies quickly, even after driving. ● The vehicle had to be towed due to battery not charging. This bulletin involves updating the BPCM with the latest available software.
08-334-25
Service Bulletin/Repair Instructions
Unable To Start Vehicle - Shifter Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B2199-16 - Battery Voltage-circuit Voltage Below Threshold. ● B21DD-84 - System Voltage-signal Below Allowable Range. ● C2129-00 - Battery Voltage. Customers may also comment on one or more of the following: ● Unable to start vehicle. ● Gear shifter spins freely with no PRNDL LED indication on the Automatic Gear Shift Module (AGSM). This bulletin involves replacing the AGSM.
S2508000042 REV.C
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Erroneous Message at Start Up, “Warning Light Illumination Unavailable Service Required”
S2508000083
Service Bulletin/Repair Instructions
Keyless Ignition Node (KIN) Sets Diagnostic Trouble Codes (DTCs) B1A7D-2A, U103C-00, or B1A7D-01
S2524000012
Service Bulletin/Repair Instructions
High Voltage Air Conditioning Refrigerant Dye
S2522000003
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.
08-232-25 REV. C
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates *Customers or technicians may experience one or more of the following: ● RFHM software update fails when attempting to perform a flash. ** ● Low vehicle battery. ● Key fob is inoperable. ● Proximity is inoperable. NOTE: Intermittent proximity not working is not an RFHM issue. ● If Smart Phone As A Key (SPAAK) is used exclusively and then the driver reverts back to using key fob, the Remote Keyless Entry (RKE) on the fob is in operable. SA Only - This bulletin involves inspecting and possibly reprogramming the RFHM module with the latest available software. All Other Markets - This bulletin involves reprogramming the RFHM module with the latest available software.
08-113-25 REV. C
Service Bulletin/Repair Instructions
Flash: Security Gateway Module (SGW) Update Customers may experience the following: ● Wi-Fi cannot be setup. **The following software enhancements are also available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline.** This bulletin involves inspecting and possibly updating the SGW with the latest available software.
S2508000003 REV.E
Service Bulletin/Repair Instructions
Speed Sensing Rolling Auto Door Locks do Not Operate or Other Customer Programmable Features
9100325 Rev 1
Service Bulletin/Repair Instructions
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.
S2523000077 REV.A
Service Bulletin/Repair Instructions
Power Side-Step Module (PSSM) In Plant Mode, Power Running Boards do Not Deploy
107531
Service Bulletin/Repair Instructions
HANDLE - EXTERIOR DOOR
18-031-25 REV. B
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking - in ACTIVE or STORED status. ● P0325-00 - Knock/Combustion Vibration Sensor 1 Circuit - in ACTIVE or STORED status. ● P0330-00 - Knock/Combustion Vibration Sensor 2 Circuit - in ACTIVE or STORED status. ● P032A-00 - Knock-Combustion Vibration Sensor C Circuit - in ACTIVE or STORED status. ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance - in ACTIVE or STORED status. ● P2AF6-00 - Starter Relay 3 Stuck Off - in ACTIVE or STORED status. ● P0300-00 - Multiple Cylinder Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0301-00 - Cylinder 1 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0302-00 - Cylinder 2 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0303-00 - Cylinder 3 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0304-00 - Cylinder 4 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0305-00 - Cylinder 5 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. ● P0306-00 - Cylinder 6 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. NOTE: To confirm the cold start catalyst heating, use WiTech Freeze Frame data, and confirm "Time Since Engine Start" less than 30 seconds and "Engine Coolant Temperature °F" less than 122°F (50°C) when Misfire Code was set. See Step 3 for more details. ● U0104-00 - Lost Communication With Cruise Control Module - in ACTIVE or STORED status. This software flash will allow these permanent fault codes to naturally clear. ● U0405-00 - Invalid Data Received From Cruise Control Module - in ACTIVE or STORED status. This software flash will allow these permanent fault codes to naturally clear.** Customers may experience the following: ● A potential to stall when coming to a stop with an immediate restart. If the engine were to stall while stopping, a message would display in the Instrument Panel Cluster (IPC) informing the driver to shift to park to restart the engine This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
S2508000076
Service Bulletin/Repair Instructions
Power Side Steps Deploy and Retract While the Vehicle is in Motion
S2518000008
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Is On
08-113-25 REV. B
Service Bulletin/Repair Instructions
Flash: Security Gateway Module (SGW) Update Customers may experience the following: ● Wi-Fi cannot be setup. ● SGW is not responding to diagnostics and showing offline. This bulletin involves **inspecting and possibly** updating the SGW with the latest available software.
S2508000075 REV.A
Service Bulletin/Repair Instructions
Integrated Trailer Brake (ITB) Switch Removal
9100670
Service Bulletin/Repair Instructions
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
9100672
Service Bulletin/Repair Instructions
Tech tip used to notify that if any of the part numbers for replacement for the TRX/RHO t-case is no longer available, dealers will need to request the new DDG parts for service replacements. They need to order the following new part numbers: 68738079AA, 68738084AA, 68738085AA, 68737112AA and follow the iSheet instructions for assembly.
9100672 Rev 1
Service Bulletin/Repair Instructions
Replacement T-Case is no longer available. To repair issue, use the following parts numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE
S2323000020 REV.B
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
S2505000008
Service Bulletin/Repair Instructions
C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))
S2519000009
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) C221F-00, C2223-00, C221C-00, C0051-54 Present After Electric Power Steering (EPS) Replacement.
S2408000031 REV.A
Service Bulletin/Repair Instructions
Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station
03-008-25
Service Bulletin/Repair Instructions
Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.
23-008-25 REV. A
Service Bulletin/Repair Instructions
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
18-032-25 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance. Customers may experience **one or more of ** the following: ● **Vehicle speed limited to 98 MPH (157.7 KPH).** ● A potential to stall when coming to a stop with an immediate restart. If the engine were to stall while stopping, a message would display in the cluster informing the driver to shift to park to restart the engine **This bulletin involves Inspecting and possibly reprogramming the PCM with the latest available software.**
08-304-25
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. RH1 Radio and Security Gateway Module (SGW) Firmware Over The Air (FOTA) Update The customer may not experience any symptoms for the FOTA update. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update: ● The radio software will be updated from U31.42 to U35.26. ● The SGW software will be updated from 40.03AE to 40.03AF
S258A000020
Service Bulletin/Repair Instructions
No Audio From Door Speakers
02-002-25 REV. A
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
08-232-25 REV. B
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates customers may experience one or more of the following: ● Low vehicle battery. ● Key fob is inoperable. ● Proximity is inoperable. NOTE: Intermittent proximity not working is not an RFHM issue. ● If Smart Phone As A Key (SPAAK) exclusively and then the driver reverts back to using key fob, the Remote Keyless Entry (RKE) on the fob is in operabl
08-016-25 REV. C
Service Bulletin/Repair Instructions
Key Fob Not Detected When Near Wireless Charger Customers may comment on one or more of the following: ● Vehicle may not start. ● Key Fob intermittently is not detected when the key fob is placed at or near the wireless charger.
08-141-25 REV. B
Service Bulletin/Repair Instructions
Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on one or more of the following: ● "Inflate to 50 psi" is displayed in the Instrument Panel Cluster (IPC) even though the tire pressure displayed in the IPC shows correct psi for the rear tires. ● A five second delay in the cluster on the PRNDL when shiftin This bulletin involves inspecting and possibly reprogramming the IPC with the latest available software.
106350
Service Bulletin/Repair Instructions
SHIFTER - TRANSMISSION
106351
Service Bulletin/Repair Instructions
SHIFTER - TRANSMISSION
S2508000078
Service Bulletin/Repair Instructions
Ambient Temperature Readings Incorrect After a Heat Soak
S2408000082 REV.A
Service Bulletin/Repair Instructions
Replacement Electric Power Steering (EPS) Setting C221C 00 ECU Flash Required.
OTHERDOC_136
Over The Air
Smart Phone As A Key Module Over The Air Update from SOP4.0 and SOP4.3 to SOP5.0 SPAAK Software Version (FOTA) Smart Phone As A Key Module Over The Air Update from SOP4.0 and SOP4.3 to SOP5.0 SPAAK Software Version (FOTA) - Key deletion failed showing device message failure when vehicle is offline. - Vehicle not waking up from deep sleep while approaching the vehicle when one smart device configured as a key is near the vehicle. - Remote Keyless Entry (RKE) range works over 50 meters when walking away from the truck. once connection is lost RKE options became unavailable, the Smart Phone As A Key (SPAAK) device would have to get within 30 meters of the truck in order for the RKE options to be available again.
OTHERDOC_146
Over The Air
Global Telematics Box Module Over The Air Update from R5N to R5T TBM2.H Software Version (FOTA) This bulletin applies to vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases.
S2508000075
Service Bulletin/Repair Instructions
Integrated Trailer Brake (ITB) Switch Removal
S2508000077
Service Bulletin/Repair Instructions
Radio Frequency Hub (RFH) Fails Flash Update Fails
18-031-25 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. ● P0325-00 - Knock/Combustion Vibration Sensor 1 Circuit. ● P0330-00 - Knock/Combustion Vibration Sensor 2 Circuit. ● P032A-00 - Knock-Combustion Vibration Sensor C Circuit. ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. ● P2AF6-00 - Starter Relay 3 Stuck Off. ● P1CEA-00 - Boost Side EVAP Purge System Performance. ● U0104-00 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. Customers may experience the following: ● A potential to stall when coming to a stop with an immediate restart. If the engine were to stall while stopping, a message would display in the Instrument Panel Cluster (IPC) informing the driver to shift to park to restart the engine. Other software improvements: ● **High pressure fuel pump actuation during cold start have been changed to shorten the cranking phase.** ● Improvements related to fault codes P0300, P0301, P0302, P0303, P0304, P0305 and P0306 for cold start catalyst heating misfire. **This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.**
9100593 Rev 4
Service Bulletin/Repair Instructions
In case of TPMS concerns, please follow the below: - Verify that the 12V Vehicle battery is good, as low or dead batteries may cause TPMS to not function as designed. - In case of Tire Rotation or Tire Change for Sensata TPM sensors. - Perform TPMS Autolearn Procedure. - (Autolearn Procedure - Drive over a speed of 25Kmph or 15 Mph for 20 mins) - If an RFH is replaced for any other concern, please program the TPMS sensor IDs and placard values into the new RFH and perform the autolearn procedure. - Verify if the RFHM and IPC SWs are up to date. If not, update to the latest SW versions. - Disconnect the Remote Start Antenna Coaxial cable, wait for a minute and plug it back in and verify if the antenna is working as expected, as any issues with it can cause TPMS and Fob issues. - Study the Remote Start Antenna wiring for pinches or damages, as any of these can cause issues with the TPMS and the fob functions. - If DTCs - C15CB00 ("Front Axle Tire Pressure Placard Implausible") and/or C15CC00 ("Rear Axle Tire Pressure Placard Implausible") are being triggered, program the placard values. Also, check if the placard values were programmed previously. - Make sure the sensors are fitted correctly to the rim. Incorrect positioning and loose tire sensors will cause the TPMS system to not work as expected. - If there are any issues in terms of tire pressure, inflate or deflate to the recommended placard pressures. - Verify if the sensor IDs are correct. If they are incorrect, autolearn the sensors. (Autolearn Procedure - Drive over a speed of 25Kmph or 15 Mph for 20 mins) - If the sensor is still not working as expected, Swap the sensor that is having issues to another wheel location on the vehicle relatively closer to RFHM, and check if the problem exists in the new location after autolearning. If yes, the sensor would be inspected. If no, check for aftermarket parts on the vehicle as they can affect the TPMS system. - Aftermarket parts that can impact TPMS functioning: Electrical LED LIGHTING RV equipment, Rear cameras (After Market) Toll Road Transponder Transceivers radios such as FRS /CB. DC/AC inverter Wiring loose grounds. After-market added wiring causing RF coupling Off road / Uplift modifications Aftermarket illuminated splash shields. RFH antenna disconnected. Another aftermarket device introducing RF noise around 433Mhz. Aftermarket GPS devices Aftermarket Wi-Fi hotspots Broken RFH antenna. Nonelectrical Aftermarket devices Steel reinforced tires. Metal Bedliner installed. After Market Tire Incorrect Installation of sensor in winter tires (example TPM upside down) Damages to sensor during tires service Aftermarket Metal splash shields Aftermarket stem valve cup Tinted Glasses (some of them contain metal).
106352
Service Bulletin/Repair Instructions
SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
106353
Service Bulletin/Repair Instructions
HEADLAMP - NONE
08-113-25 REV. A
Service Bulletin/Repair Instructions
Flash: Security Gateway Module (SGW) Update Customers may experience the following: ● **Wi-Fi Cannot Be Setup. ● SGW is not responding to diagnostics and showing offline.* This bulletin involves updating the SGW with the latest available software.
08-232-25 REV. A
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● **Low vehicle battery.** ● Key fob is inoperable. ● Proximity is inoperable. NOTE: Intermittent proximity not working is not an RFHM issue. ● If Smart Phone As A Key (SPAAK) exclusively and then the driver reverts back to using key fob, the Remote Keyless Entry (RKE) on the fob is in operable. This bulletin involves reprogramming the RFHM module with the latest available software.
08-283-25
Service Bulletin/Repair Instructions
Door Control Module (DCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B2577-00 - Window Not Calibrated / Lost Calibration. Customers may experience one or more of the following: ● Power windows are inoperative and will not respond to switch inputs.. ● Driver and passenger window auto up/down functions inoperative. This bulletin involves reprogramming the DDM and PDM with the latest available software.
S2508000003 REV.D
Service Bulletin/Repair Instructions
Speed Sensing Door Locks do Not Operate or Other Customer Programmable Features
09-025-25
Service Bulletin/Repair Instructions
Disconnected Purge Line Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300-00 - Multiple Cylinder Misfire. ● P0171-00 - System Too Lean Bank 1. ● P0174-00 - Fuel System 2/1 Lean. Customers may also experience one or more of the following: ● Vehicle running rough. ● Hissing noise from the engine. ● Vehicle does not start. This bulletin involves replacing the purge hose and canister purge tube.
S2522000002
Service Bulletin/Repair Instructions
Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.
S2523000076
Service Bulletin/Repair Instructions
Active Air Dam Diagnostic Trouble Codes (DTC) U0645, C0604.
S2523000077
Service Bulletin/Repair Instructions
Power Side Step Module (PSSM) In Plant Mode.
08-224-25 REV. A
Service Bulletin/Repair Instructions
Flash: Wireless Charging Pad Module (WCPM) Updates Customers may comment on the following: ● Apple® phones are not identifying the correct vehicle brand when the using the wireless charger This bulletin involves inspecting and possibly reprogramming the WCPM with the latest available software.
31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
21-016-25 REV. C
Service Bulletin/Repair Instructions
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S2523000075
Service Bulletin/Repair Instructions
Multifunction Tailgate Latch Inoperative Seized / Sticking.
9100646
Service Bulletin/Repair Instructions
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
9100647
Service Bulletin/Repair Instructions
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
9100648
Service Bulletin/Repair Instructions
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
S258A000019
Service Bulletin/Repair Instructions
Radio Does Not Turn On Automatically When Vehicle Is Started
21-016-25 REV. B
Service Bulletin/Repair Instructions
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear. This bulletin involves replacing the transmission valve body assembly.
S2518000006
Service Bulletin/Repair Instructions
MIL-On/Check Engine Lamp-On
S258A000017
Service Bulletin/Repair Instructions
Door speaker Inoperative or No Sound
08-232-25
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● Key fob is inoperable. ● Proximity is inoperable. NOTE: Intermittent proximity not working is not an RFHM issue. ● If Smart Phone As A Key (SPAAK) exclusively and then the driver reverts back to using key fob, the Remote Keyless Entry (RKE) on the fob is in operable. This bulletin involves reprogramming the RFHM module with the latest available software.
S2508000042 REV.B
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Erroneous Message at Start Up, “Warning Light Illumination Unavailable Service Required”
106241
Service Bulletin/Repair Instructions
LAMP - DOME
S2509000001 REV.B
Service Bulletin/Repair Instructions
Engine Rattle Noise
08-224-25
Service Bulletin/Repair Instructions
Flash: Wireless Charging Pad Module (WCPM) Updates Customers may comment on the following: ● Apple® phones are not identifying the correct vehicle brand when the using the wireless charger This bulletin involves inspecting and possibly reprogramming the WCPM with the latest available software.
23-006-25 REV. B
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
S2523000072
Service Bulletin/Repair Instructions
Central ADAS Decision Module (CADM), Long Range Camera Front (LRCF), Advanced Driver Assist System (ADAS). AEB ACC FCW Message On Cluster.
S2422000001 REV.D
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-221-25
Service Bulletin/Repair Instructions
115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated. This bulletin involves replacing the inverter switch.
21-015-25 REV.A
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1B14 - Park By Wire Unintended Park Position. ● P1DF3 - ECU Not Initialized.** The customer must describe one or more of the following: ● **Secure Idle feature not working with Powerpanel on. ● When the driver tries to shift from Drive to Reverse and vice versa, transmission detects a mismatch in Neutral as the gear shifter goes from Drive to Reverse through Neutral (D-N-R or R-N-D) and flashes the Neutral indication blinking on the shifter. ● The transmission continues to stay in Park sometimes when the driver shifts to Drive or Reverse via gear shifter. Warning message on the Instrument Panel Cluster (IPC) and Check Engine Lamp ON. ● The gear shifter takes too long to get ready when the driver starts the car, and the transmission system couldn't recognize which gear was selected. Warning message on the IPC and Check Engine Lamp ON. ● Driver is able to move the shifter with engine off and key on while the transmission is in Park and a warning message is displayed in the IPC "Shift to Park to Start" ● Auto Parking is not working when the transmission goes to neutral. ● Engine over revs in manual mode.** ● Bump or jerk felt during Engine Start/Stop (ESS) operation in normal and snow modes. ● Bump during tip-in downshift while in Normal or Sport modes. ● Transmission shifting concerns when vehicle has less than 2414 Km (1500 miles). ● Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers. This bulletin involves reprogramming the TCM with the latest available software.
S2523000070
Service Bulletin/Repair Instructions
Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
08-141-25 REV. A
Service Bulletin/Repair Instructions
Flash: Instrument Panel Cluster (IPC) Updates **Customers may comment on one or more of the following: ● "Inflate to 50 psi" is displayed in the Instrument Panel Cluster (IPC) even though the tire pressure displayed in the IPC shows correct psi for the rear tires.** ● A five second delay in the cluster on the PRNDL when shifting. NOTE: The rotary shifter LEDs always indicate the correct gear position This bulletin involves inspecting and possibly reprogramming the IPC with the latest available software.
08-123-25 REV. B
Service Bulletin/Repair Instructions
NOTE: Does not apply to vehicles built for US Market. Lumbar Seat Inoperable Customers may experience the following: ● All lumbar seat controls inoperable. This bulletin involves updating the radio software level from 31.42 to U35.26.
105648
Service Bulletin/Repair Instructions
MODULE - ENGINE CONTROLLER
S2519000006
Service Bulletin/Repair Instructions
Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.
08-016-25 REV. B
Service Bulletin/Repair Instructions
Key Fob Not Detected When Near Wireless Charger **Customers may comment on one or more of the following:** ● **Vehicle may not start.** ● Key Fob intermittently is not detected when the key fob is placed at or near the wireless charger
09-017-25
Service Bulletin/Repair Instructions
Loose Charge Air Cooler Case Crimp Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P219C-00 - Cylinder 1 Air-fuel Ratio Imbalance. ● P219D-00 - Cylinder 2 Air-fuel Ratio Imbalance. ● P219F-00 - Cylinder 4 Air-fuel Ratio Imbalance. ● P21A0-00 - Cylinder 5 Air-fuel Ratio Imbalance. ● P21A1-00 - Cylinder 6 Air-fuel Ratio Imbalance. Customers may experience one or more of the following: ● Audible whistle type noise heard from the engine area. ● Reduced boost to performance This bulletin involves inspecting for a crimp in the Charge Air Cooler case and possibly replacing the Charge Air Cooler.
S2523000066
Service Bulletin/Repair Instructions
Driver Side Window Switch Buttons Stuck Or Inoperative.
S2508000003 REV.C
Service Bulletin/Repair Instructions
Speed Sensing Door Locks do Not Operate or Other Customer Programmable Features
S2524000008
Service Bulletin/Repair Instructions
Customer Indicates The Air Conditioning Blows Warm
08-210-25
Service Bulletin/Repair Instructions
Flash: Power Tailgate Module (PTGM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B25E3-11 - Tailgate Absolute Position Sensor-Circuit Short To Ground. ● B25E3-12 - Tailgate Absolute Position Sensor-Circuit Short To Battery. ● B25E4-92 - Tailgate Absolute Sensor Supply-Performance Or Incorrect Operation. Customers may also comment on the following: ● Tailgate won't stay down. ● Tailgate inoperative. This bulletin involves updating the PTGM with the latest software.
21-009-25 REV. C
Service Bulletin/Repair Instructions
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
S2208000138 REV.B
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2408000104 REV.A
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) has Reduced Range, Remote Start Inoperative, Multiple Keyless-Go Push Attempts to Start, Key not Detected message, Tire Pressure Warning Lamp On
S2508000042 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Erroneous Message at Start Up, “Warning Light Illumination Unavailable Service Required”
9100622
Service Bulletin/Repair Instructions
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
08-160-25 REV. A
Service Bulletin/Repair Instructions
International Maps Missing Customers may comment on the following: ● The vehicle has North American maps installed instead of the International maps. This bulletin involves inspecting the navigation map region and possibly installing International maps to the radio via USB.
09-008-25 REV. B
Service Bulletin/Repair Instructions
Improperly Installed Wastegate Rod Retention Clips Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0248-00 - Turbocharger-Supercharger Wastegate Actuator B Range-performance. ● P2B94-00 - Wastegate Position Sensor B Exceeded Learning Limit. Customers may also experience the following: ● Lack of acceleration from the turbo. This bulletin involves inspecting the wastegate rod retention clips and possibly replacing them if needed.
18-042-25
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P0300 - Multiple Cylinder Misfire. Customers may experience one of the following: ● Vehicle runs rough on initial cold start only after an overnight or extended soak. This bulletin involves reprogramming the PCM with the latest available software.
9100621
Service Bulletin/Repair Instructions
For Dealer awareness, 24 MY DT Bed Step does not work for 25MY Trucks and forward. If replacing or installing new rear bed step, note that 24MY Bed Step part number 82215289A$ / 68276196A$ will not work on 25MY Trucks. 25MY Standard Truck requires 82216597A$ / 68582251A$. Use of incorrect step will cause contact to body and exhaust.
9100593
Service Bulletin/Repair Instructions
DT25 TPMS Issues - TPMS not working, TPMS working intermittently, TPMS displaying wrong values, TPMS warnings on cluster In case of TPMS concerns, please follow the below: - Verify that the 12V Vehicle battery is good, as low or dead batteries may cause TPMS to not function as designed. - Verify if the RFHM and IPC SWs are up to date. If not, update to the latest SW versions. - Disconnect the Remote Start Antenna Coaxial cable, wait for a minute and plug it back in and verify if the antenna is working as expected, as any issues with it can cause TPMS and Fob issues. - Study the Remote Start Antenna wiring for pinches or damages, as any of these can cause issues with the TPMS and the fob functions. - Perform TPMS Autolearn Procedure After Tire Rotation or Tire Change for Sensata TPM sensors. - Verify if the sensor IDs are correct. If they are incorrect, autolearn the sensors. (Autolearn Procedure - Drive over a speed of 25Kmph or 15 Mph for 20 mins) - If there are any issues in terms of tire pressure, inflate or deflate to the recommended pressure. - If DTCs - C15CB00 ("Front Axle Tire Pressure Placard Implausible") and/or C15CC00 ("Rear Axle Tire Pressure Placard Implausible") are being triggered, program the placard values. Also, check if the placard values were programmed previously. - Please make sure that the Tire placard values match the recommended tire pressure values in case of any TPMS concern. - If the sensors are loose, fix them to the wheel properly. - If an RFH is replaced for any other concern, please program the TPMS sensor IDs into the new RFH and perform the autolearn procedure. - If there are aftermarket parts that can potentially affect the TPMS functions, any repairs will not be considered for warranty. - Aftermarket parts that can impact TPMS functioning: Electrical LED LIGHTING RV equipment, Rear cameras (After Market) Toll Road Transponder Transceivers radios such as FRS /CB. DC/AC inverter Wiring loose grounds. After-market added wiring causing RF coupling Off road / Uplift modifications Aftermarket illuminated splash shields. RFH antenna disconnected. Another aftermarket device introducing RF noise around 433Mhz. Aftermarket GPS devices Aftermarket Wi-Fi hotspots Broken RFH antenna. Nonelectrical Aftermarket devices Steal reinforced tires. Metal Bedliner installed. After Market Tire Incorrect Installation of sensor in winter tires (example TPM upside down) Damages to sensor during tires service Aftermarket Metal splash shields Aftermarket stem valve cup Tinted Glasses (some of them contain metal).
21-011-25 REV. A
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates The customer must describe one or more of the following: ● **No perceptible change when drive mode is selected. ● Harsh or unstable launches in slippery or off-road conditions. ● Drive mode operating in incorrect drivetrain configurations.** ● Bump or jerk felt during Engine Start/Stop (ESS) operation in normal and snow modes. ● Bump during tip-in downshift while in Normal or Sport modes. ● Transmission shifting concerns when vehicle has less than 1500 miles (2414 Km). ● Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers This bulletin involves reprogramming the TCM with the latest available software.
S2508000054
Service Bulletin/Repair Instructions
Wipers Stay on All the Time, Do Not Shut Off
S2523000062
Service Bulletin/Repair Instructions
Bumper Mounted 7 Pin Trailer Tow Connector
S2408000099 REV.B
Service Bulletin/Repair Instructions
Body Control Module (BCM) Sets Loss of Communication Diagnostic Trouble Codes (DTCs) with One or More Modules
105288
Service Bulletin/Repair Instructions
VALVE - CHECK
9100614
Service Bulletin/Repair Instructions
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
S2508000031 REV.A
Service Bulletin/Repair Instructions
No Crank, No Start, Start Stop Inoperative, Check Engine Lamp (CEL) on
9100593REV1
Service Bulletin/Repair Instructions
Receiver Module DT25 TPMS Issues - TPMS not working, TPMS working intermittently, TPMS displaying wrong values, TPMS warnings on cluster In case of TPMS concerns, please follow the below: - Verify that the 12V Vehicle battery is good, as low or dead batteries may cause TPMS to not function as designed. - Verify if the RFHM and IPC SWs are up to date. If not, update to the latest SW versions. - Disconnect the Remote Start Antenna Coaxial cable, wait for a minute and plug it back in and verify if the antenna is working as expected, as any issues with it can cause TPMS and Fob issues. - Study the Remote Start Antenna wiring for pinches or damages, as any of these can cause issues with the TPMS and the fob functions. - Perform TPMS Autolearn Procedure After Tire Rotation or Tire Change for Sensata TPM sensors. - Verify if the sensor IDs are correct. If they are incorrect, autolearn the sensors. (Autolearn Procedure - Drive over a speed of 25Kmph or 15 Mph for 20 mins) - If there are any issues in terms of tire pressure, inflate or deflate to the recommended pressure. - If DTCs - C15CB00 ("Front Axle Tire Pressure Placard Implausible") and/or C15CC00 ("Rear Axle Tire Pressure Placard Implausible") are being triggered, program the placard values. Also, check if the placard values were programmed previously. - If the sensors are loose, fix them to the wheel properly. - If there are aftermarket parts that can potentially affect the TPMS functions, any repairs will not be considered for warranty.
105286
Service Bulletin/Repair Instructions
APPLIQUE - GRILLE
18-031-25
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking.** ● P0325 - Knock/Combustion Vibration Sensor 1 Circuit. ● P0330 - Knock/Combustion Vibration Sensor 2 Circuit. ● P032A - Knock-Combustion Vibration Sensor C Circuit. ● P018B - Fuel Pressure Sensor "B" Circuit Range/performance. ● P2AF6 - Starter Relay 3 Stuck Off. ● P1CEA - Boost Side EVAP Purge System Performance. ● U0104 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. NOTE: If the software update is not completed, customers may have issues with registering vehicle in states with inspections due to the MIL being on (Only an issue if U0104/U0405 have set in life of vehicle). Customers may experience the following: ● **A potential to stall when coming to a stop with an immediate restart. If the engine were to stall while stopping, a message would display in the cluster informing the driver to shift to park to restart the engine.** Other software improvements: ● Improvements related to fault codes P0300, P0301, P0302, P0303, P0304, P0305 and P0306 for cold start catalyst heating misfire.. This bulletin involves reprogramming the PCM and Ignition System Control Module (ISCM) and the with the latest available software
104974
Service Bulletin/Repair Instructions
LAMP - DOME
S2508000003 REV.B
Service Bulletin/Repair Instructions
Speed Sensing Door Locks do Not Operate or Other Customer Programmable Features
S2514000003 REV.A
Service Bulletin/Repair Instructions
MIL-On/Check Engine Lamp (CEL)-On
S2508000049
Service Bulletin/Repair Instructions
Auto Emergency Braking Unavailable/Service Required Message in Cluster
S2521000002
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P1DF3 – ECU Not Initialized, Set.
S2508000046
Service Bulletin/Repair Instructions
Power Window Auto Express Up and Down Feature Does not Function as Expected
S2509000006
Service Bulletin/Repair Instructions
Mil-On/Check Engine Lamp (CEL)-On
S2514000003
Service Bulletin/Repair Instructions
MIL-On/Check Engine Lamp (CEL)-On
S2508000045
Service Bulletin/Repair Instructions
Illuminated Approach Feature Inoperative on Vehicles Equipped With Base Exterior Lighting
03-005-25
Service Bulletin/Repair Instructions
4WD Inoperative Or Noisy Customers may experience one or more of the following: ● Noise while in 4WD. ● 4WD inoperative. This bulletin involves inspecting and possibly replacing the output shafts.
S2408000099 REV.A
Service Bulletin/Repair Instructions
Body Control Module (BCM) Sets Loss of Communication Diagnostic Trouble Codes (DTCs) with One or More Modules
09-012-25
Service Bulletin/Repair Instructions
Flexplate Bolts Loose Customers may experience the following: ● Noise coming from under the hood. This bulletin involves replacing all flexplate to crankshaft bolts.
104970
Service Bulletin/Repair Instructions
CORE - HEATER
9100592
Service Bulletin/Repair Instructions
LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.
9100599
Service Bulletin/Repair Instructions
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
S2509000003REVA
Service Bulletin/Repair Instructions
Engine Overheating Customer Complaint/Technician Observation: Customer complaint may include engine “overheating”. Discussion: When dealing with a customer complaint of engine ”overheating”, it is most important to understand exactly what the customer’s definition is of “overheating”. An explanation from the customer of what exactly happened is necessary. Overheating descriptions could include warning lamp(s), messages in the cluster, steam/smoke coming from under the hood, gauge “running higher than normal”, actual engine temperature higher than what the customer considers normal, smells hot, coolant leaking under the vehicle, etc. Observed engine operating temperatures of 245 F (118 C) degrees or lower are typical and are NOT considered overheating.
9100576
Service Bulletin/Repair Instructions
Transfer Case Motor Gear: Confirm the attachment points from the wiring routes when they inspect a shift motor on the t-case. Review the connection of the connector X238A, make sure it's fully seated and that the lever is fully locked on the connector.
S2524000005
Service Bulletin/Repair Instructions
Customer Indicates Front Seat Comfort Seat Options Are Not Working Complaint/Technician Observation: Upon further inspection it can be found that the comfort seat options are intermittently operational. The heated and ventilated seat button on the display screen can show gray at times. Loss of communication faults may set in the system when this occurs, they can be active or stored faults.
02-002-25
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
08-117-25 REV. A
Service Bulletin/Repair Instructions
Smartphone As A Key (SPAAK) SOP 4.0 SW update (FOTA) Software Enhancements included: ● **Removes keyless sharing.** ● Apply Owner Pairing and Key Sharing. ● Passive Entry and Passive Start Features. ● Improve NFC entry timing from sleep state. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The SPAAK software will be updated to 4.0.
9100574
Service Bulletin/Repair Instructions
Radio: Capture software version from radio. Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.
9100575
Service Bulletin/Repair Instructions
Gear rack and pinion: Custodian would encounter steer feel being heavier and may feel some pulling. Customer may complain the steering feels heavy while returning to steering wheel to center during a lower speed turn. Customer may also complain the vehicles pulls slightly at highway speeds. There are no DTCs associated with that scenario. Older software pull drift compensation and zero-point learning is not optimized. New Software has optimized pull drift compensation and zero-point learning. Do not replace the steering gear for these scenarios when an EPS DTC is not present. Reflash software instead.
08-160-25
Service Bulletin/Repair Instructions
International Maps Missing Customers may comment on the following: ● The vehicle has North American maps installed instead of the International maps This bulletin involves inspecting the navigation map region and possibly installing International maps to the radio via USB.
08-161-25
Service Bulletin/Repair Instructions
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update Customers may experience the following: ● Communication with phone app: setup as keys, wrong names, duplicates and add/delete not working properly. The following software enhancement is available: ● Optimization of VHR (Vehicle Health Report) & RDA (Remote Diagnostics Assistance). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5C.1 or R5E.1 or R5E.2 or R5F or R5F1 to R5N software level. NOTE: National launch for this FOTA update is expected to begin: May 21, 2025
09-011-25
Service Bulletin/Repair Instructions
Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.
21-016-25 REV. A
Service Bulletin/Repair Instructions
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.
S2508000038
Service Bulletin/Repair Instructions
Key Fob is Damaged, Case is Separating
S2508000039
Service Bulletin/Repair Instructions
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
S2308000120 REV.D
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S2323000002 REV.A
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
S2508000003 REV.A
Service Bulletin/Repair Instructions
Speed Sensing Door Locks do Not Operate or Other Customer Programmable Features
104686
Service Bulletin/Repair Instructions
BOLT - HEX FLANGE HEAD
104967
Service Bulletin/Repair Instructions
CHARGER - WIRELESS DEVICE
105139
Warranty Program/Extension
Warranty Newsletter – Volume 11, Issue 5
105141
Service Bulletin/Repair Instructions
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 11, ISSUE 5
104687
Service Bulletin/Repair Instructions
SPEAKER - SUB WOOFER
9100498 Rev 3
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
9100570
Service Bulletin/Repair Instructions
Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.
S2509000003
Service Bulletin/Repair Instructions
Engine Overheating
S2523000044
Service Bulletin/Repair Instructions
Whistling Noise From Left Side Exterior Mirror Area While Driving.
104684
Service Bulletin/Repair Instructions
HEADLINER - NONE
S2518000004
Service Bulletin/Repair Instructions
Mil-On/Check Engine Lamp-On
08-141-25
Service Bulletin/Repair Instructions
Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● A five second delay in the cluster on the PRNDL when shifting. NOTE: Rotary shifter LEDs always indicate the correct gear position. This bulletin involves inspecting and possibly reprogramming the IPC with the latest available software.
S2508000031
Service Bulletin/Repair Instructions
No Crank, No Start, Start Stop Inoperative, Check Engine Lamp (CEL) on
08-140-25
Service Bulletin/Repair Instructions
Smartphone As A Key (SPAAK) Module Damaged Customers may experience the following: ● Smartphone as key capable is not working. This bulletin involves inspecting and possibly replacing the SPAAK Module
103774
Service Bulletin/Repair Instructions
LAMP - DOME
08-139-25
Service Bulletin/Repair Instructions
Digital Key Control Module (DKCM) Transceiver Position Calibration Technicians may comment on the following: ● Technician finds Diagnostic Trouble Code (DTC) "B1898-00 - Digital Key Control Module Sensors Not Learned" has set erroneously with no Malfunction Indicator Lamp (MIL) illumination or actual customer facing symptoms This bulletin involves performing the DKCM Transceiver Position calibration.
S2523000035
Service Bulletin/Repair Instructions
Door Trim Panel Fitment. Warpage, Buzz Squeak Rattle (BSR) Noises. Poor Audio Sound Quality From Door Speaker.
S2523000038
Service Bulletin/Repair Instructions
Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.
08-123-25 REV.A
Service Bulletin/Repair Instructions
Lumbar Seat Inoperable Customers may experience the following: ● All lumbar seat controls inoperable. This bulletin involves updating the radio software level from 31.42 to U35.26.
S2308000120 REV.C
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
08-123-25
Service Bulletin/Repair Instructions
Lumbar Seat Inoperable Customers may experience the following: ● All lumbar seat controls inoperable. This bulletin involves updating the radio software level from 31.42 to U35.26.
08-121-25
Service Bulletin/Repair Instructions
R1L Radio R370.02.32 USB Software Update The customer may describe one or more of the following: ● Clock resets to default when vehicle is turned off. This bulletin involves updating the software via USB to R370.02.32.
09-008-25
Service Bulletin/Repair Instructions
Improperly Installed Wastegate Rod Retention Clips Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0248-00 - Turbocharger-Supercharger Wastegate Actuator B Range-performance. ● P2B94-00 - Wastegate Position Sensor B Exceeded Learning Limit. Customers may also experience the following: ● Lack of acceleration from the turbo. This bulletin involves inspecting the wastegate rod retention clips and possibly replacing them if needed.
08-117-25
Service Bulletin/Repair Instructions
Smartphone As A Key (SPAAK) SOP 3.0 SW Update (FOTA) Software Enhancements included: ● Apply Owner Pairing and Key Sharing. ● Passive Entry and Passive Start Features. ● Improve NFC entry timing from sleep state. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The SPAAK software will be updated to 3.0.
08-113-25
Service Bulletin/Repair Instructions
Flash: Security Gateway(SCG) Update Customers may experience the following: ● If message for FOTA failure appears, then manual flash is required for SGW module This bulletin involves updating the SGW with the latest available software
21-009-25 REV. B
Service Bulletin/Repair Instructions
850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
S2523000023
Service Bulletin/Repair Instructions
Trailer Tow Lights Inoperative. Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.
S2523000024
Service Bulletin/Repair Instructions
Rear Defogger Solder Terminals Detached.
104089
Service Bulletin/Repair Instructions
CARPET - REAR FLOOR
104179
Service Bulletin/Repair Instructions
MODULE - IGNITION
S2509000004
Service Bulletin/Repair Instructions
Misfire DTCs, Rough Idle, Valvetrain Noise
08-093-25
Service Bulletin/Repair Instructions
Flash: Electronic Power Steering (EPS) Module Updates Customers may comment on the following: ● The steering feels heavy while returning steering wheel to center during a lower speed turn. ● The vehicles pulls slightly at highway speeds. This bulletin involves reprogramming the EPS module with the latest available software.
S2508000014 REV.B
Service Bulletin/Repair Instructions
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid
S2509000001 REV.A
Service Bulletin/Repair Instructions
Engine Rattle Noise
08-087-25
Service Bulletin/Repair Instructions
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mustexhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0305-00 - Cylinder 5 Misfire. ● P0306-00 - Cylinder 6 Misfire. ● P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: ● Engine misfires. ● Damage to catalyst. This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software.
9100522
Service Bulletin/Repair Instructions
Ebooster When replacing the brake ebooster under warranty. Please return all associated parts which includes the snap rings so that the parts can be review by engineering.
08-016-25 REV. A
Service Bulletin/Repair Instructions
Key Fob Not Detected When Near Wireless Charger Customers may comment on the following: ● Key Fob intermittently is not detected when the key fob is placed at or near the wireless charger.
S2508000020
Service Bulletin/Repair Instructions
Odometer Blinking, Security Gateway (SGW) Diagnostic Trouble Codes (DTCs) Diagnostics
9100471
Service Bulletin/Repair Instructions
CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.
08-066-25
Service Bulletin/Repair Instructions
Security Gateway Module (SGW) Firmware Over The Air (FOTA) Update The following software enhancement is available: lThis software update enables FOTA update capability for several modules. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The SGW software will be updated from 68630763AE to 68630763AF.
S2508000014 REV.A
Service Bulletin/Repair Instructions
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid
103849
Service Bulletin/Repair Instructions
D-25-05 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers
103858
Service Bulletin/Repair Instructions
ID-25-04 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers
08-055-25 REV. A
Service Bulletin/Repair Instructions
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire Detected. ● P0302-00 - Cylinder 2 Misfire Detected. ● P0303-00 - Cylinder 3 Misfire Detected. ● P0304-00 - Cylinder 4 Misfire Detected. ● P0305-00 - Cylinder 5 Misfire Detected. ● P0306-00 - Cylinder 6 Misfire Detected. ● P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: ● Engine hesitates/misfires *This bulletin involves reprogramming the ISCM with the latest available software.**
103620
Service Bulletin/Repair Instructions
SHAFT - AXLE HALF
S2509000002
Service Bulletin/Repair Instructions
Engine Noise
08-031-25 REV. B
Service Bulletin/Repair Instructions
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire Detected. ● P0302-00 - Cylinder 2 Misfire Detected. ● P0303-00 - Cylinder 3 Misfire Detected. ● P0304-00 - Cylinder 4 Misfire Detected. ● P0305-00 - Cylinder 5 Misfire Detected. ● P0306-00 - Cylinder 6 Misfire Detected. ● P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430-00 - Catalyst System Efficiency Below Threshold Bank 2.** ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: ● Engine hesitates/misfires This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software.
08-055-25
Service Bulletin/Repair Instructions
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire Detected. ● P0302-00 - Cylinder 2 Misfire Detected. ● P0303-00 - Cylinder 3 Misfire Detected. ● P0304-00 - Cylinder 4 Misfire Detected. ● P0305-00 - Cylinder 5 Misfire Detected. ● P0306-00 - Cylinder 6 Misfire Detected. ● P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: ● Engine hesitates/misfires. This bulletin involves inspecting and possibly reprogramming the ISCM with the latest available software
S2408000070 REV.D
Service Bulletin/Repair Instructions
Vehicle Does Not Respond to Lock/Unlock Button Presses From Keyfob and “Key Not Detected” Message is Displayed on the Cluster When Starting, No Start
9100498 REV 1
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
S2519000001 REV.A
Service Bulletin/Repair Instructions
Steering Drift And Or Pull.
S2108000015 REV.J
Service Bulletin/Repair Instructions
Uconnect Box Require Service Message
08-031-25 REV. A
Service Bulletin/Repair Instructions
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: ● Engine hesitates/misfires.
102935
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT - TRANSMISSION
103237
Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING
S2509000001
Service Bulletin/Repair Instructions
Engine Rattle Noise
103288
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
09-003-25
Service Bulletin/Repair Instructions
Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle.
S2519000001
Service Bulletin/Repair Instructions
Steering Drift And Or Pull.
23-008-25
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2323000004 REV.A
Service Bulletin/Repair Instructions
Defogger Is Not Working. Terminal Detached From The Glass.
17-002-25 REV. A
Service Bulletin/Repair Instructions
Rear Air Spring Leak Customers may experience the following: ● An air leak from the rear air springs is causing the vehicle to lean to the left or right side, or lower at the rear. This bulletin involves inspecting and possibly replacing one or both rear air springs.
S228A000005 REV.E
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
9100498
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).
S2508000014
Service Bulletin/Repair Instructions
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid
21-015-25
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates The customer must describe one or more of the following: ● Bump or jerk felt during Engine Start/Stop (ESS) operation in normal and snow modes. ● Bump during tip-in downshift while in Normal or Sport modes. ● Transmission shifting concerns when vehicle has less than 1500 miles (2414 Km). ● Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine
08-031-25
Service Bulletin/Repair Instructions
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: ● Engine hesitates/misfires. This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software
21-009-25 REV.A
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch
S2523000007
Service Bulletin/Repair Instructions
Trailer Brake Information Displays In Cluster With No Trailer Connected.
9003980
Service Bulletin/Repair Instructions
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.
17-002-25
Service Bulletin/Repair Instructions
Rear Air Spring Leak Customers may experience the following: ● An air leak from the rear air springs is causing the vehicle to lean to the left or right side, or lower at the rear. This bulletin involves inspecting and possibly replacing one or both rear air springs.
S1408000384 REV.H
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-016-25
Service Bulletin/Repair Instructions
Keyfob Not Detected When Near Wireless Charger Customers may comment on the following: ● Keyfob intermittently is not detected when the keyfob is placed at or near the wireless charger.
21-011-25
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates The customer must describe one or more of the following: ● Bump or jerk felt during Engine Start/Stop (ESS) operation in normal and snow modes. ● Bump during tip-in downshift while in Normal or Sport modes. ● Transmission shifting concerns when vehicle has less than 1500 miles (2414 Km). ● Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers This bulletin involves reprogramming the TCM with the latest available software.
S2523000005
Service Bulletin/Repair Instructions
Squeak Noise From Brake Pedal When Pressed And Or Released.
9100460 REV1
Service Bulletin/Repair Instructions
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
21-009-25
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
9100480
Service Bulletin/Repair Instructions
Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the sensors are clean and the message is still present there are 2 items that need to be checked - 1. Verify that the decoupling ring, the thin rubber ring directly around each park sensor, is not rolled or pinched. If an edge is rolled it can put excessive pressure on the sensor and cause the module to think that the sensor is blocked. 2. Verify the PAM PN. If the PN is 56029962AH, then the s/w is old and requires an update to at least 56029962AI level to fix the issue. If the PAM PN is 56029962AH please update it to the latest available PN.
S2523000003
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
9100479
Service Bulletin/Repair Instructions
Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the sensors are clean and the message is still present there are 2 items that need to be checked - 1. Verify that the decoupling ring, the thin rubber ring directly around each park sensor, is not rolled or pinched. If an edge is rolled it can put excessive pressure on the sensor and cause the module to think that the sensor is blocked. 2. Verify the PAM PN. If the PN is 56029962AH, then the s/w is old and requires an update to at least 56029962AI level to fix the issue. If the PAM PN is 56029962AH please update it to the latest available PN
S2523000002
Service Bulletin/Repair Instructions
Outside Exterior Mirror Power Extend And/Or Retract Is Not Fully Functional.
S1408000384 REV.G
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2508000003
Service Bulletin/Repair Instructions
Auto Door locking Speed Sensing Lock Feature Does Not Lock Doors
S2523000001
Service Bulletin/Repair Instructions
C00C4-97 And Or C00C5-97 - Rear Radar Module Component Or System Operation Obstructed Or Blocked.
9100468
Service Bulletin/Repair Instructions
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
S2408000070 REV.C
Service Bulletin/Repair Instructions
Vehicle does not respond to lock/unlock button presses from keyfob and “Key Not Detected” Message is Displayed on the Cluster when attempting to start the vehicle with KIN press, No Start No Crank.
08-256-24
Service Bulletin/Repair Instructions
Cancel Ring Unclipped Customers may experience the following: ● Buzz, squeak or rattle when turning steering wheel. This bulletin involves replacing the Steering Column Control Module (SCCM).
21-039-24 REV. H
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch
S2407000003
Service Bulletin/Repair Instructions
Customer Indicates Coolant Is Dripping From Under The Vehicle
18-088-24
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P0300 - Multiple Cylinder Misfire. Customers may experience one of the following: ● Vehicle runs rough on initial cold start only after an overnight or extended soak. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
9100460
Service Bulletin/Repair Instructions
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
25-009-24
Service Bulletin/Repair Instructions
Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0441 - EVAP Purge System Performance. ● P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: ● Hard to fill fuel tank with fuel. ● Premature shut-off of the gas nozzle when refueling. ● Flow back of fuel while refueling.
9100453
Service Bulletin/Repair Instructions
SWITCH Instrument Panel DT Switchbanks 68608990AC AND 68608991AC are changed from black accent to chrome accent in CN 40725-T09. If the black accent part is replaced with a new chrome accent part, please advise the customer that this is the correct replacement.
S2408000121
Service Bulletin/Repair Instructions
When Using an Apple iPhone with the Virtual Key Apple APP it May display an Incorrect Vehicle Brand
101789
Service Bulletin/Repair Instructions
BUSHING - STABILIZER BAR
101788
Service Bulletin/Repair Instructions
HOSE - COOLANT
S248A000017
Service Bulletin/Repair Instructions
No Audio, 18 Speaker Premium Audio System Sales Code RGE
08-242-24
Service Bulletin/Repair Instructions
Radio Over The Air (FOTA) Update from U31.42 to U35.36 Software Version The customer may experience one or more of the following: ● When selecting the "Ride Height" setting for the air suspension in the radio there is no feedback on the radio screen to indicate the vehicle is actively lowering until it has reached the desired height. ● The default "Ride Height" button setting does not have an information icon that describes its function. ● Navigation widget blacks out after switching driver profiles. ● Incorrect Smart Phone As A Key (SPAAK) key configuration, registration and detection. SPAAK devices that are not in range are showing as "Connected" and SPAAK devices that are in range are showing as "Suspended". In addition, the following software enhancement is available: ● In Vehicle Advertising feature. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U31.42 to U35.36
02-010-24
Service Bulletin/Repair Instructions
Left Front Strut Not Torqued Properly Customers may experience the following: ● Noise from left front wheel area while driving. This bulletin involves replacing the left front strut.
S2423000049
Service Bulletin/Repair Instructions
Blind Spot Warning Displayed On Instrument Cluster. Mid Range Radar Left And Or Right Setting C00C4-76 C00C5-76 Rear Radar Module Wrong Mounting Position.
08-205-24 REV. B
Service Bulletin/Repair Instructions
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: ● Engine hesitates/misfires. This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software.
101289
Service Bulletin/Repair Instructions
HEADLAMP - NONE
08-232-24
Service Bulletin/Repair Instructions
Keyfob Not Detected When Near Wireless Charger Customers may comment on the following: ● Keyfob intermittently is not detected when the keyfob is placed at or near the wireless charger.
S2423000048
Service Bulletin/Repair Instructions
Power Steering Assist With Transfer Case In Neutral.
18-071-24 REV. B
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0325 - Knock/Combustion Vibration Sensor 1 Circuit. ● P0330 - Knock/Combustion Vibration Sensor 2 Circuit. ● P032A - Knock-Combustion Vibration Sensor C Circuit.** ● P018B - Fuel Pressure Sensor "B" Circuit Range/performance. ● P2AF6 - Starter Relay 3 Stuck Off. ● P1CEA - Boost Side EVAP Purge System Performance. ● U0104 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. NOTE: If the software update is not completed, customers may have issues with registering vehicle in states with inspections due to the MIL being on (Only an issue if U0104/U0405 have set in life of vehicle). Other software improvements: ● Improvements related to fault codes P0300, P0301, P0302, P0303, P0304, P0305 and P0306 for cold start catalyst heating misfire. This bulletin involves reprogramming the PCM and Ignition System Control Module (ISCM) and the with the latest available software
S2418000012 REV.A
Service Bulletin/Repair Instructions
Mil On/Check Engine Lamp (CEL) On, Engine Runs Rough
S2407000002
Service Bulletin/Repair Instructions
Customer States Vehicle Is Overheating.
S2408000046 REV.C
Service Bulletin/Repair Instructions
Rear Back Glass Defroster Soft or Hard Button Will Not Turn on The Rear Back Glass Defroster, Wireless Charging Pad(s), Rain Sensing Wipers, Power Door Locks, Multifunction Tail Gate or Rear Window Switches Operate Erratically
08-205-24 REV. A
Service Bulletin/Repair Instructions
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: ● Engine hesitates/misfires. This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software.
100635
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT - TRANSMISSION
18-071-24 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P018B - Fuel Pressure Sensor "B" Circuit Range/performance. ● P2AF6 - Starter Relay 3 Stuck Off. ● P1CEA - Boost Side EVAP Purge System Performance. ● U0104 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. NOTE: If the software update is not completed, customers may have issues with registering vehicle in states with inspections due to the MIL being on (Only an issue if U0104/U0405 have set in life of vehicle). Other software improvements: ● Improvements related to fault codes P0300, P0301, P0302, P0303, P0304, P0305 and P0306 for cold start catalyst heating misfire. This bulletin involves reprogramming the PCM and Ignition System Control Module (ISCM) and the with the latest available software.
PDI Release: 2024_10_V1
Other
Open and close rear glass window 2 times and check seal is not hanging or loose
S2423000043
Service Bulletin/Repair Instructions
Dome Lamp LED And Incandescent Bulb Servicing.
100774
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
S2418000012
Service Bulletin/Repair Instructions
Mil On/Check Engine Lamp (CEL) On, Engine Runs Rough
97802
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
S2408000108
Service Bulletin/Repair Instructions
Keys do Not Program as Expected
S2423000024 REV.B
Service Bulletin/Repair Instructions
Door Ajar Light On With Door(s) Closed.
9100414
Service Bulletin/Repair Instructions
Parking assist Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the sensors are clean and the message is still present there are 2 items that need to be checked - 1. Verify that the decoupling ring, the thin rubber ring directly around each park sensor, is not rolled or pinched. If an edge is rolled it can put excessive pressure on the sensor and cause the module to think that the sensor is blocked. 2. Verify the PAM PN. If the PN is 56029962AH, then the s/w is old and requires an update to at least 56029962AI level to fix the issue. If the PAM PN is 56029962AH please update it to the latest available PN.
08-205-24
Service Bulletin/Repair Instructions
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: ● Engine hesitates/misfires. This bulletin involves reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software.
18-071-24
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P018B - Fuel Pressure Sensor "B" Circuit Range/performance. ● P2AF6 - Starter Relay 3 Stuck Off. ● P1CEA - Boost Side EVAP Purge System Performance. ● U0104 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. NOTE: If the software update is not completed, customers may have issues with registering vehicle in states with inspections due to the MIL being on (Only an issue if U0104/U0405 have set in life of vehicle). Other software improvements: ● Improvements related to fault codes P0300, P0301, P0302, P0303, P0304, P0305 and P0306 for cold start catalyst heating misfire. This bulletin involves reprogramming the PCM and Ignition System Control Module (ISCM) and the with the latest available software.
18-072-24
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P018B - Fuel Pressure Sensor "B" Circuit Range/performance. ● P2AF6 - Starter Relay 3 Stuck Off. ● P1CEA - Boost Side Evap Purge System Performance. ● U0104 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. NOTE: If the software update is not completed, customers may have issues with registering vehicle in states with inspections due to the MIL being on (Only an issue if U0104/U0405 have set in life of vehicle). Other software improvements: ● Improved to low speed parking lot running behavior such as chugging/bucking/jumpiness. This bulletin involves reprogramming the PCM and Ignition System Control Module (ISCM) and the with the latest available software.
S2408000103
Service Bulletin/Repair Instructions
Security Gateway (SGW) Module Sets Diagnostic Trouble Code (DTC) U0080-00 Ethernet BUS 1
08-204-24
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B0006-11 - Left Side Stowage Compartment Lid Latch Control - Circuit Short To Ground. ● B0007-11 - Right Side Stowage Compartment Lid Latch Control - Circuit Short To Ground. Customers may experience one or more of the following: ● Unable to open the RamBox® unless using the mechanical key. ● Security alarm sounds off intermittently. This bulletin involves updating the BCM with the latest available software.
S228A000017 REV.A
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
S2408000102
Service Bulletin/Repair Instructions
Check Engine Lamp (CEL) On
S2408000099
Service Bulletin/Repair Instructions
Body Control Module (BCM) Sets Loss of Communication Diagnostic Trouble Codes (DTCs) with One or More Modules
9100409
Service Bulletin/Repair Instructions
TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB 21-048-24 for potential transfer case shift motor replacement
S2423000027 REV.A
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Or Inoperative.
100209
Warranty Program/Extension
Warranty Newsletter Volume 10 Issue 8_ID
S2408000095
Service Bulletin/Repair Instructions
Check Engine Lamp (CEL) On
100203
Warranty Program/Extension
WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 8
S2408000046 REV.B
Service Bulletin/Repair Instructions
Rear Back Glass Defroster Soft or Hard Button Will Not Turn on The Rear Back Glass Defroster, Wireless Charging Pad(s), Raining Sensing Wiper Functions and MultiFunction Tailgate Inoperativ
S2418000010
Service Bulletin/Repair Instructions
MIL On/Check Engine Lamp On, Engine May Run Rough
08-191-24
Service Bulletin/Repair Instructions
Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C15A7-2A - Air Suspension Up Button - Stuck. ● C15A8-2A - Air Suspension Down Button - Stuck. Customers may experience one or more of the following: ● The "Warning Service Air Suspension" message is displayed on the Instrument Panel Cluster (IPC). ● The vehicle air suspension is stuck in Entry/Exit Height mode. This bulletin involves updating the ASCM module with the latest available software.
S2023000024 REV.C
Service Bulletin/Repair Instructions
Water Leak Rear Of Cab Rear Seat Or Headliner
S2408000085
Service Bulletin/Repair Instructions
Service Trailer Tow System” Message Displayed on The Cluster
99500
Other
CARRIER – PLANETARY & SHAFT KIT - OUTPUT
S2408000082
Service Bulletin/Repair Instructions
Electric Power Steering (EPS) Flash Not Available Setting C221C-00 ECU Flash Required
S2409000003
Service Bulletin/Repair Instructions
Engine Oil Leak
08-123-24 REV. A
Service Bulletin/Repair Instructions
Flash: Park Assist Module (PAM) Updates Customers may experience the following: ● A pop-up on the Instrument Panel Cluster (IPC) telling customer to wipe off the Park Assist Sensors (PAS), even though nothing is actually on the sensors. When this IPC pop-up is present, the front Parksense feature is disabled Fig. 1. This bulletin involves reprogramming the PAM with the latest software available.
S2408000070 REV.A
Service Bulletin/Repair Instructions
Key Not Detected Message Displayed on the Cluster, No Start No Crank
S2408000070
Service Bulletin/Repair Instructions
Key Not Detected Message Displayed on the Cluster, No Start No Crank
S2408000069
Service Bulletin/Repair Instructions
When Selecting Front Camera View Option, No Display Appears
9100381
Service Bulletin/Repair Instructions
Door Courtesy Mid RR Tech Tip: Clarification on Rear Door Lighting for DT Vehicles with Sales Code LB2 Dear Dealers, We want to provide clarity regarding the rear door lighting configuration for DT vehicles equipped with sales code LB2. It has come to our attention that there is some confusion regarding the number of lights on DT rear doors. 1. Background: In model year MY22 and earlier, DT rear doors were equipped with three lights. However, starting from MY23, DT rear doors are correctly built with only two lights. 3. Sales Code LB2: Vehicles with sales code LB2 are designed to have two lights on the rear doors. 4. Action Required: If a customer complains about missing rear door lights on an LB2-equipped vehicle, please do not order part number 68291943AC. LB2-equipped vehicles are correctly built with two lights, and adding a third light is unnecessary. Thank you for your attention to this matter. If you have any further questions or need assistance, feel free to reach out to our support team.
03-006-24
Service Bulletin/Repair Instructions
Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.
S2402000001
Service Bulletin/Repair Instructions
Clunking Noise From Front Stabilizer Bar / Sway Bar Link.
S2408000066
Service Bulletin/Repair Instructions
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
S2408000064
Service Bulletin/Repair Instructions
Blind Spot Warning Message Displayed on the Cluster
96076
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
98927
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
S2308000120 REV.B
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S2408000061
Service Bulletin/Repair Instructions
Interior Ambient Lighting Does Not Work at Times
S2408000059
Service Bulletin/Repair Instructions
Brake System Control Module (BSCM) sets Diagnostic Trouble Code (DTC) C121A - Steering Angle Sensor Not Initialized - Stored Fault
S2408000051
Service Bulletin/Repair Instructions
Door Does Not Unlock When Using the Unlock Tap to Open Feature, No Vehicle Response When Using the Near Field Communication Card (NFC) on First Tap
98354
Other
Valve - EGR
S2408000046 REV.A
Service Bulletin/Repair Instructions
Rear Back Glass Defroster Soft or Hard Button Will Not Turn on The Rear Back Glass Defroster, Wireless Charging Pad(s) May Not Function
S2408000054
Service Bulletin/Repair Instructions
Alarm Sounds Intermittently
S2418000008
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Flash Process-Related Failure
S2408000048 REV.A
Service Bulletin/Repair Instructions
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
S2408000048
Service Bulletin/Repair Instructions
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
08-123-24
Service Bulletin/Repair Instructions
Flash: Park Assist Module (PAM) Updates Customers may experience the following: ● A pop-up on the Instrument Panel Cluster (IPC) telling customer to wipe off the Park Assist Sensors (PAS), even though nothing is actually on the sensors. When this IPC pop-up is present, the front Parksense feature is disabled Fig. 1. This bulletin involves reprogramming the PAM with the latest software available.
S2408000046
Service Bulletin/Repair Instructions
Rear Back Glass Defroster Soft or Hard Button Will Not Turn on The Rear Back Glass Defroster
97961
Other
BRUSH - VACUUM
08-120-24
Service Bulletin/Repair Instructions
Flash: Park Assist Module (PAM) Updates Customers may experience the following: ● A pop-up on the Instrument Panel Cluster (IPC) telling customer to wipe off the Park Assist Sensors (PAS), even though nothing is actually on the sensors. When this IPC pop-up is present, the front Parksense feature is disabled Fig. 1. This bulletin involves reprogramming the PAM with the latest software available.