9100901
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Vehicle report
2020 RAM 2500
Service bulletins
490 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
114254
Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING
114255
Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING
113742
Service Bulletin/Repair Instructions
SENSOR - TURBOCHARGER SPEED
113744
Service Bulletin/Repair Instructions
SENSOR - TURBOCHARGER SPEED
113276
Service Bulletin/Repair Instructions
CORE – HEATER
113277
Service Bulletin/Repair Instructions
CORE – HEATER
113069
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
113070
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
S2208000045 REV.D
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
113065
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
113066
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
112906
Service Bulletin/Repair Instructions
BEARING - CRANKSHAFT THRUST and KIT
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9100835
Service Bulletin/Repair Instructions
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000040
Service Bulletin/Repair Instructions
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
9100831
Service Bulletin/Repair Instructions
For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
111478
Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING
9100692 Rev 1
Service Bulletin/Repair Instructions
On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter originally installed on the vehicle. The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.
08-208-26 REV. A
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
08-208-26
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
S2623000032
Service Bulletin/Repair Instructions
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
S2614000002
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the Powertrain Control Module (PCM) or Under Fueling or Over Fueling Condition After Fuel Injector(s) Replacement
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
18-044-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2208000045 REV.C
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
S2621000003 REV.A
Service Bulletin/Repair Instructions
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110603
Service Bulletin/Repair Instructions
SPEAKER - NONE
110604
Service Bulletin/Repair Instructions
SPEAKER - NONE
09-003-26
Service Bulletin/Repair Instructions
Cummins 6.7L Air Filter Replacement DTC P0299 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0299-00 - Turbocharger Underboost. Customers may also comment on the following: ● Low power/acceleration or lag condition. This bulletin involves performing an Air Handling Performance Test (APT) and possibly replacing the air filter.
S1923000010 REV.A
Service Bulletin/Repair Instructions
Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
S1408000384 REV.I
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
S2610000001
Service Bulletin/Repair Instructions
Seatbelt Slow Retraction.
9100735
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
S2505000003
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
S2503000004
Service Bulletin/Repair Instructions
Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies.
108409
Service Bulletin/Repair Instructions
CORE - HEATER
108410
Service Bulletin/Repair Instructions
CORE - HEATER
9100678
Service Bulletin/Repair Instructions
1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins equipped vehicles has been updated. New Part: 68645327AA (Non-Oiled Air Filter) Replaces: 53034051AA (Oiled Air Filter) - This part is superseded and should no longer be installed. The air filter for all other applications remains unchanged: Continue to use 68517554AA for: All 2018 MY and older 6.7L Cummins equipped vehicles. All 2019 MY and newer vehicles with non-6.7L engines. 2. Special Service Procedure for DTC P0299 Application: 2019-2024 MY HD Trucks with 6.7L Diesel (ETM/ETN) Condition: If DTC P0299 is active and the vehicle is equipped with the previous oiled air filter (PN# 53034051AA). Procedure: Replace the oiled air filter (53034051AA) with the new non-oiled filter (68645327AA). Service Catalog reflects these updated usages.
S2516000001
Service Bulletin/Repair Instructions
Driveline Vibration. Prop Shaft Diagnostic Information.
09-029-25
Service Bulletin/Repair Instructions
Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: ● Ticking noise. ● Clicking noise. ● Engine noise.
9100692
Service Bulletin/Repair Instructions
On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter (57008652AA). The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.
S2323000020 REV.B
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
02-002-25 REV. A
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
9100642
Service Bulletin/Repair Instructions
When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.
S258A000017
Service Bulletin/Repair Instructions
Door speaker Inoperative or No Sound
106241
Service Bulletin/Repair Instructions
LAMP - DOME
18-069-25
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0868-00 - Transmission Fluid Pressure Low. ● P0933-00 - Hydraulic Pressure Sensor Range/performance ● P0735-00 - Gear 5 Shift Incorrect Ratio. ● P0729-00 - Gear 6 Shift Incorrect Ratio. Customers may also experience one or more of the following: ● While driving the vehicle, the Instrument Panel Cluster (IPC) is showing a transmission overheat message. ● Check engine light illuminates and will turn on and off while driving.** ● 68RFE Transmission sump temperature derate. **This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.**
S2422000001 REV.D
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-221-25
Service Bulletin/Repair Instructions
115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated. This bulletin involves replacing the inverter switch.
S2523000062
Service Bulletin/Repair Instructions
Bumper Mounted 7 Pin Trailer Tow Connector
104974
Service Bulletin/Repair Instructions
LAMP - DOME
105590
Service Bulletin/Repair Instructions
Warranty Newsletter – Volume 11, Issue 6
105591
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
14-010-25 REV. B
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris
14-010-25 REV. A
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri
104970
Service Bulletin/Repair Instructions
CORE - HEATER
105322
Service Bulletin/Repair Instructions
D-19-02 Rev. L Fast Feedback Program - 6.7L Cummins Complete Engine, Long Block & Short Block - 2019 - 2024 HD Ram - (D2/DD/DF/DJ/DP)
9100592
Service Bulletin/Repair Instructions
LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.
9100598
Service Bulletin/Repair Instructions
Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control Circuit High / U11C1-00 (Reductant Control Module Received Implausible Data From ECM/PCM), do not replace the DEF Pump. Follow TSB's released and appropriate Service Diagnostics.
02-002-25
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
14-010-25
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris
S2323000002 REV.A
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
103774
Service Bulletin/Repair Instructions
LAMP - DOME
104558
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
104557
Warranty Program/Extension
Warranty Newsletter – Volume 11, Issue 4
S2523000024
Service Bulletin/Repair Instructions
Rear Defogger Solder Terminals Detached.
S2408000015 REV.D
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
9100508
Service Bulletin/Repair Instructions
6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD / DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service DCU 68458603AB. Do not replace parts until after the TSB 25-008-24 is performed. If the DTC(s) continue to set, then follow the Service Diagnostics for the applicable DTC.
S1625000002 REV.B
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set
03-001-25 REV. B
Service Bulletin/Repair Instructions
Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
103621
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
103622
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
9100500
Service Bulletin/Repair Instructions
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
103288
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
103289
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
103291
Service Bulletin/Repair Instructions
PANEL - B PILLAR LOWER TRIM
102940
Service Bulletin/Repair Instructions
CONVERTER - CATALYTIC
103214
Service Bulletin/Repair Instructions
CONVERTER - CATALYTIC
9100393 Rev 1
Service Bulletin/Repair Instructions
TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary.
9003980
Service Bulletin/Repair Instructions
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.
S1408000384 REV.H
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
99668
Service Bulletin/Repair Instructions
WIRING - JUMPER
S1425000019 REV.A
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.
S1408000384 REV.G
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
102387
Service Bulletin/Repair Instructions
SEAL - OUTPUT SHAFT
102307
Service Bulletin/Repair Instructions
GEAR - REACTION SUN
S2208000045 REV.B
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
101683
Service Bulletin/Repair Instructions
CONVERTER - CATALYTIC
101773
Service Bulletin/Repair Instructions
CONVERTER - CATALYTIC
25-008-24
Service Bulletin/Repair Instructions
Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P21C4-00 - Reductant Line Heater Relay Control Circuit High. ● U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software.
S2422000001 REV.C
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
101232
Service Bulletin/Repair Instructions
Plate - Planetary
101092
Service Bulletin/Repair Instructions
TRANSMISSION KIT - WITH TORQUE CONVERTER
101094
Service Bulletin/Repair Instructions
TRANSMISSION KIT - WITH TORQUE CONVERTER
S2422000003
Service Bulletin/Repair Instructions
Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
100498
Service Bulletin/Repair Instructions
MODULE - ENGINE CONTROLLER
S2423000043
Service Bulletin/Repair Instructions
Dome Lamp LED And Incandescent Bulb Servicing.
100774
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
97802
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
25-006-24
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software
25-007-24
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software
S2208000153 REV.B
Service Bulletin/Repair Instructions
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster
100681
Warranty Program/Extension
Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)
14-008-24
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software.
100595
Warranty Program/Extension
WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
100599
Warranty Program/Extension
FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
S228A000017 REV.A
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
S2423000027 REV.A
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Or Inoperative.
S2423000039
Service Bulletin/Repair Instructions
Wiper Motor Inoperative. Wiper Doesn’t Work or Stops Randomly On Glass
31-001-24
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
9100393
Service Bulletin/Repair Instructions
TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary
99399
Other
MODULE - ANTI-LOCK BRAKE SYSTEM
99400
Other
MODULE - ANTI-LOCK BRAKE SYSTEM
S2408000015 REV.C
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
99150
Other
MODULE KIT - UREA PUMP/LEVEL UNIT
03-006-24
Service Bulletin/Repair Instructions
Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.
14-005-24
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid (DEF) Fluid Freezing **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank.** This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.
90A Combo Rev1
Service Campaign
Customer Satisfaction Notification 90A Diesel Exhaust Fluid
96076
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
98927
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
94006
Other
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
98861
Other
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.
98354
Other
Valve - EGR
S1625000004 REV.A
Service Bulletin/Repair Instructions
On Board Diagnosis (OBD) Monitor Readiness Information
98171
Other
MODULE - ENGINE CONTROLLER
S1908000050 REV.A
Service Bulletin/Repair Instructions
Checking Radio Software Level On A VP2 Radio
98105
Other
DAMPER - STRUT
18-020-24 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ● 68RFE Transmission sump temperature derate. This bulletin involves reprogramming the ECM/PCM with the latest available software.
S2408000015 REV.B
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
0802924
Service Bulletin/Repair Instructions
Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.51 to LR35.41. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
S248A000001
Service Bulletin/Repair Instructions
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Recall06A
Service Bulletin/Repair Instructions
Emissions Recall 06A - Vehicle Emission Control Information Label
S2208000011
Service Bulletin/Repair Instructions
Wireless Qi Charger Not Charging
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
S1808000097
Service Bulletin/Repair Instructions
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
S2108000093
Service Bulletin/Repair Instructions
Apple CarPlay Does Not Work Or Not Connecting
S1808000152
Service Bulletin/Repair Instructions
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
ZD7
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software update
0818323
Service Bulletin/Repair Instructions
Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software version will be updated from LR34.4 to LR35.41 and the radio cell modem firmware level from MR5 to MR6. NOTE: National launch for this FOTA update is expected to begin August 16, 2023.
S2109000011
Service Bulletin/Repair Instructions
Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.
9004433
Service Bulletin/Repair Instructions
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
0901323
Service Bulletin/Repair Instructions
6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
S2323000020
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
ReferenceZD7
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software Update
0814023
Service Bulletin/Repair Instructions
Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.
1806723
Service Bulletin/Repair Instructions
. This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.
BulletinA
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software Update
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
S238A000024
Service Bulletin/Repair Instructions
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
9100142
Service Bulletin/Repair Instructions
Mirror
S2208000080
Service Bulletin/Repair Instructions
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
S2223000063
Service Bulletin/Repair Instructions
Ambient Temperature Sensor Servicing.
1400323
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S228A000028
Service Bulletin/Repair Instructions
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
0804523
Service Bulletin/Repair Instructions
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
08-038-23
Service Bulletin/Repair Instructions
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
S238A000003
Service Bulletin/Repair Instructions
Backup Camera Blue Screen After Flat Bed Install
08-022-23
Service Bulletin/Repair Instructions
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
S2318000001
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.
S1623000028 Rev.
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2323000002
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
S1625000003 Rev.
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.
S2214000005
Service Bulletin/Repair Instructions
Upgrading To A Larger Capacity Fuel Tanks
08-234-22
Service Bulletin/Repair Instructions
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal
S2207000003
Service Bulletin/Repair Instructions
Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.
31-002-22
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S2208000194
Service Bulletin/Repair Instructions
Right or Left Reverse Back Up Lamp Inoperative, Cluster Warning Message for a Lamp Out
0809522
Service Bulletin/Repair Instructions
UAX And UCX KR20.12 To PR40.1 Software Version Updates
0821422
Service Bulletin/Repair Instructions
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
0818022
Service Bulletin/Repair Instructions
Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch issue, features, modes and App?s change without drivers input (does not affect rearview camera). Wireless connectivity pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
S2223000070
Service Bulletin/Repair Instructions
Exterior Mirror Lamp Service
S2208000162
Service Bulletin/Repair Instructions
Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00 Lost Communication with Master Power Window Switch
S2214000003
Service Bulletin/Repair Instructions
Guidelines For The Use Of Alternative Diesel Fuels.
9004470
Service Bulletin/Repair Instructions
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
85507
Service Bulletin/Repair Instructions
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev. J)
S2008000186REVA
Service Bulletin/Repair Instructions
Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted
S1923000015RevB
Service Bulletin/Repair Instructions
Transmission Column Shifter Lever Feels Loose
S2223000058
Service Bulletin/Repair Instructions
Water Leak At Upper D-pillar Or Liftgate Area
1810222REVA
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following (DTCs) have been set: P0506 - Idle Control System RPM Lower Than Expected. P0299-00 - Turbocharger Underboost. P20EE-00 - NOx Catalyst Efficiency Below Threshold. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P1451-00 - Diesel Particulate Filter System Performance. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P026B - Injection Timing Performance. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Idle Instability. Harsh downshift clunk during exhaust brake deceleration. Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Engine surge felt while driving(Sales Code ETM). Idle fluctuation.
S228A000017
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
9100021
Service Bulletin/Repair Instructions
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.
S228A000004RevB
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
S228A000004RevA
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
S1823000056RevE
Service Bulletin/Repair Instructions
Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
S2208000117
Service Bulletin/Repair Instructions
Check Engine Light and/or Service Air Suspension, Service Diesel Exhaust System or Multiple Cluster Warning Lamps Illuminated With Electronic Vehicle Information Center (EVIC) Messages
S2121000008RevC
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0765 ? UD Solenoid Circuit, P0871 ? Transmission Fluid Pressure Sensor/Switch ?C? Circuit Performance, and/or P0755 ? 2C Solenoid Circuit, Set.
14-008-22
Service Bulletin/Repair Instructions
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences between the CP4 style high-pressure fuel injection pump, and the new CP3.3 style high-pressure fuel injection pumps installed under the Y78 recall. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.
18-102-22
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following (DTCs) have been set: P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Harsh downshift clunk during exhaust brake deceleration. Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low. Stall when putting in
S228A000004
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
9004254
Service Bulletin/Repair Instructions
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.
S2223000039
Service Bulletin/Repair Instructions
Left Front Driver Seat Power Functions Inoperative
9004414
Service Bulletin/Repair Instructions
DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2223000028
Service Bulletin/Repair Instructions
Noise From A-Pillar Floor Area On Turns Or Body Movement
82304
Service Bulletin/Repair Instructions
Safety Recall Z20- Electronic Stability Control MY22 Repair Information
S2208000073
Service Bulletin/Repair Instructions
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
82294
Service Bulletin/Repair Instructions
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)
S2208000011 RevB
Service Bulletin/Repair Instructions
Wireless Qi Charger Not Charging
S1708000118
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2208000068
Service Bulletin/Repair Instructions
?Device Not Supported? Message on the radio screen
S2209000002
Service Bulletin/Repair Instructions
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.
S1923000050
Service Bulletin/Repair Instructions
Hood Shake Or Flutter While Driving
S1923000050 RevA
Service Bulletin/Repair Instructions
Hood Shake Or Flutter While Driving
S1623000028
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
S1723000001
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S2008000120RevB
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set
S2124000017 Rev.
Service Bulletin/Repair Instructions
Customer Indicates No Air Flow To Rear Seats
08-119-21 REV. A
Service Bulletin/Repair Instructions
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - Current software 34.2RM will be update to 34.31FRM. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM® button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
08-175-21
Service Bulletin/Repair Instructions
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructed or Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe:Air suspension system is inoperable. During key ?On? or while driving, the ?service air suspension? light illuminates. Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. Chime and "Service Air Suspension Immediately" message appeared in the cluster for 5 seconds. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn't physically lower. Ride height changes/valve actuations without operator request on rough roads.
S2108000267
Service Bulletin/Repair Instructions
SXM Travel Link Weather map doesn't show precipitation properly
18-034-21 REV. A
Service Bulletin/Repair Instructions
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.
9004406
Service Bulletin/Repair Instructions
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. If no response in 15 minutes, proceed with repair
S2108000204
Service Bulletin/Repair Instructions
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
08-138-21
Service Bulletin/Repair Instructions
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.
S2108000198
Service Bulletin/Repair Instructions
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S2109000009
Service Bulletin/Repair Instructions
2019-Current 6.7L Engine Oil Supply Information
S2018000007
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
S2109000006
Service Bulletin/Repair Instructions
Oil Leak From The Oil Pan Gasket.
S2118000012
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.
S2123000055
Service Bulletin/Repair Instructions
HD Truck Brake Pedal Feel On Gas Engine Equipped
0811921
Service Bulletin/Repair Instructions
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM® button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
S2108000169
Service Bulletin/Repair Instructions
Radio Display Abnormality
S2108000170
Service Bulletin/Repair Instructions
Head unit button stuck DTC code B14DA-2A
S2025000007
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
S2108000163
Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
2302321
Service Bulletin/Repair Instructions
Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps. Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2121000010
Service Bulletin/Repair Instructions
Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
S2108000159
Service Bulletin/Repair Instructions
New Vehicle, Lost Or No Keys When Delivered, Unable To Program A Key
1801221
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates OVERVIEW:
1801221REVB
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following (DTCs) have been set: P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Harsh downshift clunk
S2125000002
Service Bulletin/Repair Instructions
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
1900221
Service Bulletin/Repair Instructions
Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice the following:A noise coming from the tailshaft of the steering column while turning.
S2014000002RevB
Service Bulletin/Repair Instructions
Metal Or Other Debris Contamination In The High Pressure Fuel System. Star Parts Restriction Process
S2123000041
Service Bulletin/Repair Instructions
Wind Or Whistle Noise From Sunroof And Or Rear Cab
S2123000041RevA
Service Bulletin/Repair Instructions
Wind Or Whistle Noise From Sunroof And Or Rear Cab
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S2008000151RevA
Service Bulletin/Repair Instructions
Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
S2008000059RevB
Service Bulletin/Repair Instructions
Error Code 20 Message On the Radio Screen
1805421
Service Bulletin/Repair Instructions
Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0087-00 - Fuel Rail Pressure Too Low. P008A-00 - Low Pressure Fuel System Pressure - Too Low. P0201-00 - Fuel Injector 1 Circuit/Open. P0202-00 - Fuel Injector 2 Circuit/Open. P0203-00 - Fuel Injector 3 Circuit/Open. P0204-00 - Fuel Injector 4 Circuit/Open. P0205-00 - Fuel Injector 5 Circuit/Open. P0206-00 - Fuel Injector 6 Circuit/Open. The customer may also notice the following:Engine will not start.
9004386
Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S2008000059RevA
Service Bulletin/Repair Instructions
Error Code 20 Message On the Radio Screen
S2108000098RevB
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
S2108000127 Rev.
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000127-1
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000127REVA
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000127RevA
Service Bulletin/Repair Instructions
Radio Reboot Continually
74912
Service Bulletin/Repair Instructions
Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
9004380
Service Bulletin/Repair Instructions
SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content
9004383
Service Bulletin/Repair Instructions
TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.
S2108000127
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000120
Service Bulletin/Repair Instructions
Radio Volume Uncontrollable Or Changing On Its Own
S2018000007 Rev.
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
S2108000098
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
S2108000098 Rev.
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
S2121000009
Service Bulletin/Repair Instructions
Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.
S2121000008
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0756 ? UD Solenoid Circuit, and/or P0755 ? 2C Solenoid Circuit, Set.
08-072-21
Service Bulletin/Repair Instructions
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
0807221
Service Bulletin/Repair Instructions
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
S2118000005
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Fuel Injector Circuit Open DTC Additional Diagnostics.
S2124000003
Service Bulletin/Repair Instructions
A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11
9004369
Service Bulletin/Repair Instructions
CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set by the Central Vision Processing Module (CVPM) - B217A-92 Rear Camera-Performance or Incorrect Operation U0264-00 Lost Communication With Camera Module - Rear 1. Take picture of head unit display so we can verify what part of the image is not functioning (Surround View vs. Rearview Camera) 2. Take vehicle scan and config report so we can verify s/w, DTCs, and vehicle config 3. If rear camera is not functioning, disconnect and reconnect the camera to ensure that the same camera is still not functioning. We want to ensure that the connection at the rear camera is secure. 4. Send information to FCA Redacted Content.
23-017-21
Service Bulletin/Repair Instructions
Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step diagnosis and testing procedure has been updated in service information.
2301721
Service Bulletin/Repair Instructions
Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step diagnosis and testing procedure has been updated in service information.
08-052-21 REV. A
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
0805221
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
S1708000118 Rev.
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
08-061-21
Service Bulletin/Repair Instructions
Flash: Parktronics (PTS) Enhancements This bulletin involves reprogramming the PTS module with the latest software available. Customers may experience one or more of the following:False front object detection warning when a trailer is connected to the vehicle. Chime sounds when backing away from an object in front of the vehicle. Park assist system latches off when a trailer or snow plow is disconnected during the same key cycle. The system disabled message will still be displayed and the system will be turned off until a new key cycle.
0806121
Service Bulletin/Repair Instructions
Flash: Parktronics (PTS) Enhancements This bulletin involves reprogramming the PTS module with the latest software available. Customers may experience one or more of the following:False front object detection warning when a trailer is connected to the vehicle. Chime sounds when backing away from an object in front of the vehicle. Park assist system latches off when a trailer or snow plow is disconnected during the same key cycle. The system disabled message will still be displayed and the system will be turned off until a new key cycle.
S1608000226
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S2008000113
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S2008000113 Rev.
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S16080002261
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
S1924000019
Service Bulletin/Repair Instructions
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
S1924000019 Rev.
Service Bulletin/Repair Instructions
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
9004367
Service Bulletin/Repair Instructions
LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Do not replace the Rambox. Please ship all the replaced components to QEC. Please contact FCA Redacted Content or FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.
S1917000002
Service Bulletin/Repair Instructions
ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC
S1917000002 Rev.
Service Bulletin/Repair Instructions
ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
18-034-21
Service Bulletin/Repair Instructions
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.
1803421
Service Bulletin/Repair Instructions
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer complaint may include engine oil leak/consumption.
S1923000015 Rev.
Service Bulletin/Repair Instructions
Transmission Column Shifter Lever Feels Loose
S1923000015RevA
Service Bulletin/Repair Instructions
Transmission Column Shifter Lever Feels Loose
08-029-21 REV. A
Service Bulletin/Repair Instructions
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
0802921REVA
Service Bulletin/Repair Instructions
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
08-052-21
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
S2108000080
Service Bulletin/Repair Instructions
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S1908000022 Rev.
Service Bulletin/Repair Instructions
Navigation Search Feature Does Not Work
S1908000022RevB
Service Bulletin/Repair Instructions
Navigation Search Feature Does Not Work
S1924000019RevB
Service Bulletin/Repair Instructions
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
S1808000097 Rev.
Service Bulletin/Repair Instructions
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
S1808000097RevA
Service Bulletin/Repair Instructions
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
S2123000019
Service Bulletin/Repair Instructions
Water In Hood And/Or Slosh Noise From Hood
S2014000002 Rev.
Service Bulletin/Repair Instructions
Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.
S2014000002RevA
Service Bulletin/Repair Instructions
Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.
S2123000017
Service Bulletin/Repair Instructions
Water Leak From Front Seat Grab Handle And Or A Pillar
S2124000004
Service Bulletin/Repair Instructions
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
S2108000069
Service Bulletin/Repair Instructions
SXM Channels Inoperative Above Channel 450
S2123000014
Service Bulletin/Repair Instructions
Winch Inoperative From Controller
18-012-21 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire (Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire (Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation (68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance (68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck (Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold (Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Harsh downshift clunk during exhaust brake
1801221REVA
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire (Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire (Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation (68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance (68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck (Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold (Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00
08-029-21
Service Bulletin/Repair Instructions
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
0802921
Service Bulletin/Repair Instructions
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
9004017
Service Bulletin/Repair Instructions
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
9004357
Service Bulletin/Repair Instructions
CABLE ASSY, Power Sliding Backlite Power Sliding Backlite inop, binding. When customer comes in for Power Sliding Backlite inop or binding make note of what condition the part is in and take pictures before disassembly. Please send pictures to FCA Redacted Content and load to the warranty claims system.
23-010-21
Service Bulletin/Repair Instructions
Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor. Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
2301021
Service Bulletin/Repair Instructions
Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor. Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
9004351
Service Bulletin/Repair Instructions
PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
S2018000007RevB
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
S2108000052
Service Bulletin/Repair Instructions
Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
S2008000042 Rev.
Service Bulletin/Repair Instructions
Radio Display Is Black After Replacing The Rear View Camera
S2008000042RevA
Service Bulletin/Repair Instructions
Radio Display Is Black After Replacing The Rear View Camera
S2124000001
Service Bulletin/Repair Instructions
High Speed Blower Position Inoperable When Using Plow Controls.
S2108000045
Service Bulletin/Repair Instructions
Favorite Song On-Air Alert List Empty
S2118000001
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.
S1625000007 Rev.
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
S1625000007RevA
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
18-012-21
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set. The customer may also notice one or more of the following:Harsh downshift clunk during exhaust brake decel
S2008000041 Rev.
Service Bulletin/Repair Instructions
Device Not Supported Message On Radio Screen
S2008000041RevA
Service Bulletin/Repair Instructions
Device Not Supported Message On Radio Screen
18-009-21
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0299-00 - Turbocharger Underboost.
1800921
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0299-00 - Turbocharger Underboost.
S2024000003 Rev.
Service Bulletin/Repair Instructions
Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
S2024000003RevC
Service Bulletin/Repair Instructions
Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
23-006-21
Service Bulletin/Repair Instructions
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
08-015-21
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
05-002-21
Service Bulletin/Repair Instructions
Uneven Front Brake Pad Wear This bulletin involves inspecting the front brake pads for uneven wear and it involvesre-torquing front brake fasteners and checking for proper caliper slide action. The customer may comment on the following: Unusual noise when braking, likely a grinding noise as though pads are wornout.
S2108000009 Rev.
Service Bulletin/Repair Instructions
RKE Does Not Unlock The Doors After A Remote Start Event
S2108000022
Service Bulletin/Repair Instructions
Service Trailer Brake Warning Message Displayed On The Cluster
S2018000005 Rev.
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
S2021000006 Rev.
Service Bulletin/Repair Instructions
Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
S2109000001
Service Bulletin/Repair Instructions
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
S1709000010 Rev.
Service Bulletin/Repair Instructions
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
S2108000003 Rev.
Service Bulletin/Repair Instructions
Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
9004342
Service Bulletin/Repair Instructions
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
S2108000009
Service Bulletin/Repair Instructions
RKE Does Not Unlock The Doors After A Remote Start Event
S2108000003
Service Bulletin/Repair Instructions
Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
22-002-20 REV. A
Service Bulletin/Repair Instructions
Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and programing all Tire Pressure Monitor (TPM) Sensors. The customer may notice: The TPMS light illuminated in the instrument panel.
22-002-20
Service Bulletin/Repair Instructions
Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and programing all Tire Pressure Monitor (TPM) Sensors. The customer may notice:The TPMS light illuminated in the instrument panel.
S2008000194
Service Bulletin/Repair Instructions
The Doors Will Not Unlock Using The Fob After A Remote Start Event
S2008000182 Rev.
Service Bulletin/Repair Instructions
Driver Or Passenger Power Windows Do Not Go Up Or Down
9004334
Service Bulletin/Repair Instructions
Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.
24-001-20
Service Bulletin/Repair Instructions
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
2400120
Service Bulletin/Repair Instructions
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following:Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
70327
Service Bulletin/Repair Instructions
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev. F)
S2021000006
Service Bulletin/Repair Instructions
Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
23-032-20
Service Bulletin/Repair Instructions
Noise From Rear of Cab Area While Driving Over Rough Roads or Bumps This bulletin involves inspecting and replacing the C-Pillar body mounts if needed. The customer may describe a rattling noise heard around the C-Pillar area or back of the cab, while driving the vehicle overrough or bumpy roads.
2303220
Service Bulletin/Repair Instructions
Noise From Rear of Cab Area While Driving Over Rough Roads or Bumps This bulletin involves inspecting and replacing the C-Pillar body mounts if needed. The customer may describe a rattling noise heard around the C-Pillar area or back of the cab, while driving the vehicle overrough or bumpy roads.
S2008000186
Service Bulletin/Repair Instructions
Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted
08-101-20
Service Bulletin/Repair Instructions
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.
0810120
Service Bulletin/Repair Instructions
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.
W39
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W39 Bed Step
W39 Combo Rev1
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W39 Bed Step
S2008000172
Service Bulletin/Repair Instructions
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
14-002-20
Service Bulletin/Repair Instructions
50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).
1400220
Service Bulletin/Repair Instructions
50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).
S2008000169
Service Bulletin/Repair Instructions
Drivers Front Window Makes Noise While Raising And Lowering
S1918000003 Rev.
Service Bulletin/Repair Instructions
Revision A: Intermittent Engine Buck, Surge, or Misfire.
S1918000003RevA
Service Bulletin/Repair Instructions
Revision A: Intermittent Engine Buck, Surge, or Misfire.
18-060-20 REV. A
Service Bulletin/Repair Instructions
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.
1806020REVA
Service Bulletin/Repair Instructions
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.
08-094-20
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
0809420
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
S2008000151
Service Bulletin/Repair Instructions
Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
S2010000001
Service Bulletin/Repair Instructions
Customer complaint of air bag lamp on. B0029-11-RIGHT CURTAIN DEPLOYMENT SQUIB 1-CIRCUIT SHORT TO GROUND
68851
Service Bulletin/Repair Instructions
Safety Recall W44 Bed Step Updated Dealer Instructions
08-088-20
Service Bulletin/Repair Instructions
Squeak, Rattle, Or Metallic Tapping Sound From Under The Instrument Panel This bulletin involves Inspecting and replacing the AMP bracket fastener. The customer may describe one or both of the following:A bolt may have been found in the driver foot well. A squeak, rattle or metallic tapping sound from under the instrumentpanel (this is due to amp bracket being loose and hitting against the IP Cross Car Beam). They may mention noise worsens during whentraveling on rough/bumpy roads.
S2008000144
Service Bulletin/Repair Instructions
External Fuel Pump Relay Kit Now Available
S2014000002
Service Bulletin/Repair Instructions
Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.
S2008000120 Rev.
Service Bulletin/Repair Instructions
(Revision A) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set
S2008000141
Service Bulletin/Repair Instructions
Navigation Shows Incorrect Location
S2023000038
Service Bulletin/Repair Instructions
Rattle, Clunk, Chuckle Noise From C Pillar Of Crew And Mega Cab
S2008000140
Service Bulletin/Repair Instructions
Antilock Brake System (ABS) Lamp On, Rear Wheel Sensor DTC?s Present
9004298
Service Bulletin/Repair Instructions
Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed for service and the vehicle build date is between 02/24/20 to 08/07/20, please inspect the intake manifold for cracks around the intake manifold mounting bolt holes. If cracks are found please replace the intake manifold and intake manifold mounting bolts with P/N 06510314AA or later, torquing the bolts to specification when installing. If no cracks are found around the mounting holes, the intake manifold is OK to re-install during re-assembly using NEW mounting bolts p/n 06510314AA or later and torquing to specification.
08-048-20 REV. A
Service Bulletin/Repair Instructions
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.2. Customers may experience one or more of the following:Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets (DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
S2008000130
Service Bulletin/Repair Instructions
Radio UConnect GPS Based Trip Computer Missing
S2024000003
Service Bulletin/Repair Instructions
Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
W18
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W18 Front Tow Hooks
W18 Combo
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W18 Front Tow Hooks
W39 Combo
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W39 Bed Step
9003637
Service Bulletin/Repair Instructions
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2008000120
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set
9004276
Service Bulletin/Repair Instructions
PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming steps.
08-073-20
Service Bulletin/Repair Instructions
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructedor Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe: Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. During key ?On? or while driving, the ?service air suspension?light illuminates. Chime and "Service Air Suspension Immediately" message appeared in the clusterfor 5 seconds. Air suspension system is inoperable. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn'tphysically lower. Ride height changes/valve actuations without operator request on rough roads.
0807320
Service Bulletin/Repair Instructions
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructedor Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe: Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. During key ?On? or while driving, the ?service air suspension?light illuminates. Chime and "Service Air Suspension Immediately" message appeared in the clusterfor 5 seconds. Air suspension system is inoperable. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn'tphysically lower. Ride height changes/valve actuations without operator request on rough roads.
18-048-20 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Engine surge felt while driving(Sales Code ETM). Idle Fluctuation. The following improvements are also included in this update:wiTECH ?Fuel Injector Cutoff Test? fix. wiTECH Mass Air Flow (MAF) Sensor data display additional fix. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Engine Warmup Protection Improvement to help promote better oil delivery to engine bearings during cold starts. Hydrocarbon Desorption (HCD) Mode operational improvement. HCD mode resumes after key cycle. Engine stumble improvement, during engine warm up(Sales Code ETM). Smoke improvement during highway driving and lower altitudes (sea level)(Sales Code ETM).
18-060-20
Service Bulletin/Repair Instructions
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.
1804820REVA
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Engine surge felt while driving(Sales Code ETM). Idle Fluctuation. The following improvements are also included in this update:wiTECH ?Fuel Injector Cutoff Test? fix. wiTECH Mass Air Flow (MAF) Sensor data display additional fix. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Engine Warmup Protection Improvement to help promote better oil delivery to engine bearings during cold starts. Hydrocarbon Desorption (HCD) Mode operational improvement. HCD mode resumes after key cycle. Engine stumble improvement, during engine warm up(Sales Code ETM). Smoke improvement during highway driving and lower altitudes (sea level)(Sales Code ETM).
1806020
Service Bulletin/Repair Instructions
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.
W51
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W51 Steering Gear
W51 Combo
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W51 Steering Gear
S2008000114
Service Bulletin/Repair Instructions
SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen
08-072-20
Service Bulletin/Repair Instructions
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
0807220
Service Bulletin/Repair Instructions
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
9004274
Service Bulletin/Repair Instructions
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.
S2008000111
Service Bulletin/Repair Instructions
Cluster Displays Message 4X4 Shift In Progress
09-011-20
Service Bulletin/Repair Instructions
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
0901120
Service Bulletin/Repair Instructions
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
S2023000018
Service Bulletin/Repair Instructions
Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
S2008000094
Service Bulletin/Repair Instructions
Uconnect Market Place APP Fatal Error Message
S2019000004
Service Bulletin/Repair Instructions
Click Or Pop From Drag Link
S2008000010
Service Bulletin/Repair Instructions
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000093
Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation
S2008000090
Service Bulletin/Repair Instructions
The Passenger Exterior Mirror Does Not Auto Dim
W38
Service Bulletin/Repair Instructions
Emissions Recall W38 Catalyst Y-Pipe
S2018000008
Service Bulletin/Repair Instructions
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
S2008000089
Service Bulletin/Repair Instructions
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
S19080000047
Service Bulletin/Repair Instructions
Volume Uncontrollable Or Stuck On High
S1908000047
Service Bulletin/Repair Instructions
Volume Uncontrollable Or Stuck On High
S1908000174
Service Bulletin/Repair Instructions
Radio Screen Black At Vehicle Startup After A Sleep Cycle
S1821000006
Service Bulletin/Repair Instructions
Oversized Tire Calibration For Customized Jeep Wrangler, Gladiator, 2019 Ram Heavy Duty DJ, MVP Update Required, MVP Hotline
08-061-20
Service Bulletin/Repair Instructions
Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
0806120
Service Bulletin/Repair Instructions
Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
23-016-20
Service Bulletin/Repair Instructions
5th Wheel/Gooseneck Trailer Hitch Does Not Fit
2301620
Service Bulletin/Repair Instructions
5th Wheel/Gooseneck Trailer Hitch Does Not Fit
D-19-02 Rev. E
Service Bulletin/Repair Instructions
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
D1902
Service Bulletin/Repair Instructions
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
S2008000077
Service Bulletin/Repair Instructions
VP2R Radio Clock Not Keeping Time
S2009000003
Service Bulletin/Repair Instructions
Turbocharger vs Turbocharger Actuator Replacement
S2008000073
Service Bulletin/Repair Instructions
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
S2018000005
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
9004245
Service Bulletin/Repair Instructions
GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star case.
S1625000007
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
S2009000002
Service Bulletin/Repair Instructions
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
23-015-20
Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19
S1908000022
Service Bulletin/Repair Instructions
Navigation Search Feature Does Not Work
S1908000065
Service Bulletin/Repair Instructions
Cargo Camera Image Off Center
9004250
Service Bulletin/Repair Instructions
CUPHOLDER, Center Console Please note: If the customer complains of the center console cupholder not latching or stuck closed, please follow the instructions below prior to replacing the part. The storage bin door located on the center console can get foreign material lodged on the underside of the door (which you cannot see). Please remove the cupholder bin per removal instructions, turn it over, remove the (4) M25 screws holding the shield down and look for/remove any foreign object found.
S2008000059
Service Bulletin/Repair Instructions
Error Code 20 Message On the Radio Screen
S2008000060
Service Bulletin/Repair Instructions
Radio Issues With iPhone 11
S2023000023
Service Bulletin/Repair Instructions
Automatic drop tailgate inoperative or not lowering
S2008000048
Service Bulletin/Repair Instructions
Phone Contacts Will Not Load
08-049-20
Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
9004255
Service Bulletin/Repair Instructions
SWITCH, Ignition, Push Button (Keyless Ignition Node) Prior to replacing parts for a B1A7D-2A Diagnostic trouble code on heavy duty trucks.Please call FCA Redacted Content , please email a scan and config report to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
18-039-20
Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
08-048-20
Service Bulletin/Repair Instructions
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS unable to load and find location. Bluetooth® device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Radio "locks up" or freezes. Rear view camera display will not turn off. This is an ?Information Only? Service Bulletin to inform the dealer how the FOTA update is performed. This document does not contain a LOP for reimbursement.
S2021000002
Service Bulletin/Repair Instructions
Valve Body Pressure Testing Plug Inspection
S2019000002
Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC
S2008000052
Service Bulletin/Repair Instructions
Service Trailer Brake Warning Message Displayed On The Cluster
9004251
Service Bulletin/Repair Instructions
RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body.
9004253
Service Bulletin/Repair Instructions
MODULE, Trailer Tow (Integrated Trailer Brake Module For concern of error message ?Park Assist System Disabled? displayed on the Cluster with DTC U0137 stored or active, please review the communication path between the ITBM and PTS (Parktronics ? Park Assist System). Follow U0137 and Communication Diagnostic Procedure to rule out potential improper connector installation, damage harness / connector, water intrusion, or TPO issues. If the DTC U0137 is stored, please do 5 igniton cycles from bus sleep mode and verify if the DTC becomes active. If the DCT U0137 is active, please create and email a copy of the Scan Report to: FCA Redacted Content We will review the scan report and let you know next step as soon as we can. Please contact FCA Redacted Content for any questions. If no response in 15 minutes, proceed with repair.
S1923000010
Service Bulletin/Repair Instructions
Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
S2008000045
Service Bulletin/Repair Instructions
Apps Or Icons Grayed Out
S2008000044
Service Bulletin/Repair Instructions
Navigation Won't Save Address After Vehicle Sleep Cycle
S2008000042
Service Bulletin/Repair Instructions
Radio Display Is Black After Replacing The Rear View Camera
18-005-20 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the correct software. This vehiclemay have been programmed with incorrect software. The customer may experience Active Noise Control (ANC) system not working. Upon further investigation the technician may find the followingDiagnostic Trouble Codes (DTCs) has been set:B154F-64 - Lost Crankshaft Pulse Signal-Signal Plausibility Failure B154F-24 - Lost Crankshaft Pulse Signal-Signal Stuck High.
S2008000039
Service Bulletin/Repair Instructions
Radio Resetting Every 20 To 30 Seconds
S2008000041
Service Bulletin/Repair Instructions
Device Not Supported Message On Radio Screen
9004248
Service Bulletin/Repair Instructions
Compressor RAM HD/CC. For AC Compressor, If you detected any issue related with: The AC blows warm air, Not Cold, Not cold enough. There is an investigation in the HVAC system If you detected an issue in the HVAC system, follow the procedure "Heating and Air Conditioning Diagnosis and Testing (A/C PERFORMANCE)" Prior to replacement compressor please check first the Temperature on the Evaporator: at 5°C +/- 2 °C & compressor cycling. If you review it and the compressor gets the temperature & it cycling, please continue to your work in other possible HVAC issue. If you have any question or you need more information you can contact us by phone or email contact FCA Redacted Content or by email: FCA Redacted Content If no response in 15 minutes, proceed with repair.
D-19-02 Rev. D
Service Bulletin/Repair Instructions
Fast Feedback Program ? 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram ? All Models (Rev. D)
S2008000034
Service Bulletin/Repair Instructions
TravelLink Will Not Load In Split Screen Mode Display Shows No Data Available
S1808000147
Service Bulletin/Repair Instructions
Radio Does Not Save Sirius XM 360L Radio Presets
S1908000208
Service Bulletin/Repair Instructions
Satellite Radio Inoperative Radio Has Code B156B-13.
S2008000029
Service Bulletin/Repair Instructions
Heated Steering Wheel, Steering Wheel Switch Controls Inoperative
9004240
Service Bulletin/Repair Instructions
Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.
9004230
Service Bulletin/Repair Instructions
LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.
9004236
Service Bulletin/Repair Instructions
LATCH, Tailgate Striker position also affects closing effort. Prior to ordering this part for a customer stating the Tailgate will not auto release when the tailgate is closed or is hard to close, first try adjusting the tailgate strikers to minimize the force required to close. The strikers must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution if needed. If no response in 15 minutes, proceed with repair.
S2023000014
Service Bulletin/Repair Instructions
Single Pop Noise From Rear Of Sunroof While Opening
S1918000003
Service Bulletin/Repair Instructions
Intermittent Engine Buck, Surge, or Misfire.
S2008000013
Service Bulletin/Repair Instructions
Key Programming, Security Pin Request, Pin Invalid
S1925000004
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set
OD62891
Service Bulletin/Repair Instructions
Safety Recall W03 2019-2020 D Transmission Valve Body Recommended Operation Ahead of Recall Launch
9004212
Service Bulletin/Repair Instructions
MAT, Front Seat Cushion, Suspension If there is a BSR/Noise/Creak or misinstallation or damaged part related to the Flex Mat, the Spring, the Seat Bottom or Seat Cushion of the Front Seats DO NOT DISASSEMBLE the components. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
08-020-20
Service Bulletin/Repair Instructions
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.
9004157
Service Bulletin/Repair Instructions
MODULE, Air Suspension, [SEB] For replacement of Air Suspension Control Module (ASCM) due to the following DTCs, please contact FCA Redacted Content to aid in root-cause prior to repair at FCA Redacted Content or FCA Redacted Content U0132 (Loss of Comm) U0421 (Implausible Data) C220C (Software Supervision) C15DE-72 (Exhaust Solenoid Actuator Stuck Open) If no response in 15 minutes, proceed with repair. As per STAR Online case S1917000002: Do not replace any components. First record the DTC?s by creating and saving a vehicle scan report with WiTECH under the reports tab. Next, attempt to reset the ASCM by removing the F50 20A ASCM fuse in the Power Distribution Center. Then reinstall the fuse. Using WiTECH check for DTC?s. If U0132, U0421, U0422 DTCs are now stored, clear them. Perform a short test drive. If the codes do not return do not repair. Condition is under investigation by engineering.
9004123
Service Bulletin/Repair Instructions
DJ D2 Air Suspension Related Components For an air suspension light or any air suspension concern on 2019 or 2020 MY DJ D2, please call Phil Cataldo at (248) 220-0559 or Yussimil Libera at (248) 550-6086. If no response in 15 minutes, proceed with repair. Please be sure to accurately document the events and conditions associated with these concerns.
18-089-19
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1808919
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9004150
Service Bulletin/Repair Instructions
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
9002054
Service Bulletin/Repair Instructions
If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.
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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.