Vehicle report

2021 RAM 2500

Compare every RAM 2500 yearNHTSA and EPA records

Service bulletins

397 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

9100901

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

114254

Service Bulletin/Repair Instructions

RADIATOR - ENGINE COOLING

114255

Service Bulletin/Repair Instructions

RADIATOR - ENGINE COOLING

113742

Service Bulletin/Repair Instructions

SENSOR - TURBOCHARGER SPEED

113744

Service Bulletin/Repair Instructions

SENSOR - TURBOCHARGER SPEED

113276

Service Bulletin/Repair Instructions

CORE – HEATER

113277

Service Bulletin/Repair Instructions

CORE – HEATER

113069

Service Bulletin/Repair Instructions

SWITCH – HEADLAMP

113070

Service Bulletin/Repair Instructions

SWITCH – HEADLAMP

S2208000045 REV.D

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

113065

Service Bulletin/Repair Instructions

OUTLET - AIR CONDITIONING & HEATER

113066

Service Bulletin/Repair Instructions

OUTLET - AIR CONDITIONING & HEATER

9100841 Rev 1

Service Bulletin/Repair Instructions

If customer concern diagnosis leads to suspect u-joint issue with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.

112906

Service Bulletin/Repair Instructions

BEARING - CRANKSHAFT THRUST and KIT

9100841

Service Bulletin/Repair Instructions

HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect u-joint issue or failure with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

9100831

Service Bulletin/Repair Instructions

For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

111478

Service Bulletin/Repair Instructions

RADIATOR - ENGINE COOLING

9100692 Rev 1

Service Bulletin/Repair Instructions

On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter originally installed on the vehicle. The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

08-208-26

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

S2623000032

Service Bulletin/Repair Instructions

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

S2509000005 REV.B

Service Bulletin/Repair Instructions

Light Random Tick Noise From The Engine.

S2614000002

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the Powertrain Control Module (PCM) or Under Fueling or Over Fueling Condition After Fuel Injector(s) Replacement

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2208000045 REV.C

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110599

Service Bulletin/Repair Instructions

SPEAKER - NONE

110600

Service Bulletin/Repair Instructions

SPEAKER - NONE

110603

Service Bulletin/Repair Instructions

SPEAKER - NONE

110604

Service Bulletin/Repair Instructions

SPEAKER - NONE

09-003-26

Service Bulletin/Repair Instructions

Cummins 6.7L Air Filter Replacement DTC P0299 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0299-00 - Turbocharger Underboost. Customers may also comment on the following: ● Low power/acceleration or lag condition. This bulletin involves performing an Air Handling Performance Test (APT) and possibly replacing the air filter.

S1923000010 REV.A

Service Bulletin/Repair Instructions

Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

S2610000001

Service Bulletin/Repair Instructions

Seatbelt Slow Retraction.

9100735

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

S2505000003

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.

S2503000004

Service Bulletin/Repair Instructions

Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies.

108409

Service Bulletin/Repair Instructions

CORE - HEATER

108410

Service Bulletin/Repair Instructions

CORE - HEATER

9100678

Service Bulletin/Repair Instructions

1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins equipped vehicles has been updated. New Part: 68645327AA (Non-Oiled Air Filter) Replaces: 53034051AA (Oiled Air Filter) - This part is superseded and should no longer be installed. The air filter for all other applications remains unchanged: Continue to use 68517554AA for: All 2018 MY and older 6.7L Cummins equipped vehicles. All 2019 MY and newer vehicles with non-6.7L engines. 2. Special Service Procedure for DTC P0299 Application: 2019-2024 MY HD Trucks with 6.7L Diesel (ETM/ETN) Condition: If DTC P0299 is active and the vehicle is equipped with the previous oiled air filter (PN# 53034051AA). Procedure: Replace the oiled air filter (53034051AA) with the new non-oiled filter (68645327AA). Service Catalog reflects these updated usages.

S2516000001

Service Bulletin/Repair Instructions

Driveline Vibration. Prop Shaft Diagnostic Information.

09-029-25

Service Bulletin/Repair Instructions

Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: ● Ticking noise. ● Clicking noise. ● Engine noise.

9100692

Service Bulletin/Repair Instructions

On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter (57008652AA). The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.

S2522000003

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.

08-316-25

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● B143B-12 - ANC Microphone 1-Circuit Short To Battery. ● B143C-12 - ANC Microphone 2-Circuit Short To Battery. ● B143E-12 - ANC Microphone 3-Circuit Short To Battery. ● B143F-12 - ANC Microphone 4-Circuit Short To Battery. NOTE: The DTCs are wrongly set and do not affect Active Noise Cancellation (ANC) performance This bulletin involves updating the AMP with the latest available software.

S2323000020 REV.B

Service Bulletin/Repair Instructions

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

S2509000005 REV.A

Service Bulletin/Repair Instructions

Light Random Tick Noise From The Engine

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

9100642

Service Bulletin/Repair Instructions

When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

106241

Service Bulletin/Repair Instructions

LAMP - DOME

18-068-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0868-00 - Transmission Fluid Pressure Low. ● P0933-00 - Hydraulic Pressure Sensor Range/performance ● P0735-00 - Gear 5 Shift Incorrect Ratio. ● P0729-00 - Gear 6 Shift Incorrect Ratio. Customers may also experience one or more of the following: ● While driving the vehicle, the Instrument Panel Cluster (IPC) is showing a transmission overheat message. ● Check engine light illuminates and will turn on and off while driving. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.

S2422000001 REV.D

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

08-221-25

Service Bulletin/Repair Instructions

115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated. This bulletin involves replacing the inverter switch.

105648

Service Bulletin/Repair Instructions

MODULE - ENGINE CONTROLLER

S2523000062

Service Bulletin/Repair Instructions

Bumper Mounted 7 Pin Trailer Tow Connector

104974

Service Bulletin/Repair Instructions

LAMP - DOME

105590

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 6

105591

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 6

08-182-25

Service Bulletin/Repair Instructions

Power Seat Not Adjusting Customers may experience one or more of the following: ● Driver and/or passenger seat moves backwards but not forward. ● Driver and/or passenger seat inoperative. This bulletin involves replacing the front power seat adjusters.

14-010-25 REV. B

Service Bulletin/Repair Instructions

Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris

14-010-25 REV. A

Service Bulletin/Repair Instructions

Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri

S2509000005

Service Bulletin/Repair Instructions

Light Random Tick Noise From The Engine.

104970

Service Bulletin/Repair Instructions

CORE - HEATER

105322

Service Bulletin/Repair Instructions

D-19-02 Rev. L Fast Feedback Program - 6.7L Cummins Complete Engine, Long Block & Short Block - 2019 - 2024 HD Ram - (D2/DD/DF/DJ/DP)

9100592

Service Bulletin/Repair Instructions

LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.

9100598

Service Bulletin/Repair Instructions

Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control Circuit High / U11C1-00 (Reductant Control Module Received Implausible Data From ECM/PCM), do not replace the DEF Pump. Follow TSB's released and appropriate Service Diagnostics.

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

14-010-25

Service Bulletin/Repair Instructions

Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

103774

Service Bulletin/Repair Instructions

LAMP - DOME

09-004-25 REV. A

Service Bulletin/Repair Instructions

Clicking Noisse from Engine At Idle Customers may comment on the following: ● A clicking noise from the engine at idle. This bulletin involves adding oil system protection and letting the engine idle.

104558

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 4

104557

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 4

S2523000024

Service Bulletin/Repair Instructions

Rear Defogger Solder Terminals Detached.

S2408000015 REV.D

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

9100508

Service Bulletin/Repair Instructions

6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD / DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service DCU 68458603AB. Do not replace parts until after the TSB 25-008-24 is performed. If the DTC(s) continue to set, then follow the Service Diagnostics for the applicable DTC.

09-004-25

Service Bulletin/Repair Instructions

Clicking Noise From Engine At Idle Customers may comment on the following: ● A clicking noise from the engine at idle. REPAIR SUMMARY: This bulletin involves adding oil system protection and letting the engine idle.

S1625000002 REV.B

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set

03-001-25 REV. B

Service Bulletin/Repair Instructions

Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

103621

Service Bulletin/Repair Instructions

MODULE - ANTI-LOCK BRAKE SYSTEM

103622

Service Bulletin/Repair Instructions

MODULE - ANTI-LOCK BRAKE SYSTEM

9100500

Service Bulletin/Repair Instructions

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

103288

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

103289

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

103291

Service Bulletin/Repair Instructions

PANEL - B PILLAR LOWER TRIM

102940

Service Bulletin/Repair Instructions

CONVERTER - CATALYTIC

103214

Service Bulletin/Repair Instructions

CONVERTER - CATALYTIC

9100393 Rev 1

Service Bulletin/Repair Instructions

TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary.

9003980

Service Bulletin/Repair Instructions

SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.

S1408000384 REV.H

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

99668

Service Bulletin/Repair Instructions

WIRING - JUMPER

S1425000019 REV.A

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.

S1408000384 REV.G

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2310000003

Service Bulletin/Repair Instructions

The customer may experience an airbag light on or seat belt chime when buckled.

102387

Service Bulletin/Repair Instructions

SEAL - OUTPUT SHAFT

102307

Service Bulletin/Repair Instructions

GEAR - REACTION SUN

S2208000045 REV.B

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

101683

Service Bulletin/Repair Instructions

CONVERTER - CATALYTIC

101773

Service Bulletin/Repair Instructions

CONVERTER - CATALYTIC

25-008-24

Service Bulletin/Repair Instructions

Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P21C4-00 - Reductant Line Heater Relay Control Circuit High. ● U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software.

S2422000001 REV.C

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

101232

Service Bulletin/Repair Instructions

Plate - Planetary

101092

Service Bulletin/Repair Instructions

TRANSMISSION KIT - WITH TORQUE CONVERTER

101094

Service Bulletin/Repair Instructions

TRANSMISSION KIT - WITH TORQUE CONVERTER

S2422000003

Service Bulletin/Repair Instructions

Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.

100498

Service Bulletin/Repair Instructions

MODULE - ENGINE CONTROLLER

S2423000043

Service Bulletin/Repair Instructions

Dome Lamp LED And Incandescent Bulb Servicing.

100774

Service Bulletin/Repair Instructions

SWITCH - HEADLAMP

97802

Service Bulletin/Repair Instructions

SWITCH - HEADLAMP

25-006-24

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software

25-007-24

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software

S2208000153 REV.B

Service Bulletin/Repair Instructions

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster

100681

Warranty Program/Extension

Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)

14-008-24

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software.

100595

Warranty Program/Extension

WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A

100599

Warranty Program/Extension

FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

S2423000027 REV.A

Service Bulletin/Repair Instructions

Horn Sound Is Weak, Off Tone, Or Inoperative.

S2423000039

Service Bulletin/Repair Instructions

Wiper Motor Inoperative. Wiper Doesn’t Work or Stops Randomly On Glass

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

9100393

Service Bulletin/Repair Instructions

TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary

99399

Other

MODULE - ANTI-LOCK BRAKE SYSTEM

99400

Other

MODULE - ANTI-LOCK BRAKE SYSTEM

S2408000015 REV.C

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

99150

Other

MODULE KIT - UREA PUMP/LEVEL UNIT

03-006-24

Service Bulletin/Repair Instructions

Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.

14-005-24

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Fluid Freezing **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank.** This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.

90A Combo Rev1

Service Campaign

Customer Satisfaction Notification 90A Diesel Exhaust Fluid

96076

Other

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

98927

Other

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

94006

Other

WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER

98861

Other

WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.

98323

Other

MODULE - TELEMATICS

98354

Other

Valve - EGR

S1625000004 REV.A

Service Bulletin/Repair Instructions

On Board Diagnosis (OBD) Monitor Readiness Information

98171

Other

MODULE - ENGINE CONTROLLER

9100338REV1

Service Bulletin/Repair Instructions

GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.

S1908000050 REV.A

Service Bulletin/Repair Instructions

Checking Radio Software Level On A VP2 Radio

98105

Other

DAMPER - STRUT

S2408000015 REV.B

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed

0802824

Service Bulletin/Repair Instructions

Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

0802924

Service Bulletin/Repair Instructions

Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.51 to LR35.41. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

0802624

Service Bulletin/Repair Instructions

Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

0802524

Service Bulletin/Repair Instructions

Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.

0800624A

Service Bulletin/Repair Instructions

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

S1408000384

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

0825223

Service Bulletin/Repair Instructions

Radio Over The Air Update to LR34.31 to LR35.41 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.31 to LR35.41. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

0824523

Service Bulletin/Repair Instructions

Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

0823023

Service Bulletin/Repair Instructions

Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Recall06A

Service Bulletin/Repair Instructions

Emissions Recall 06A - Vehicle Emission Control Information Label

S2208000011

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

93335

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-16 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

93341

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-22-22 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

2400623

Service Bulletin/Repair Instructions

A/C Diagnostic LOP Change

0901723

Service Bulletin/Repair Instructions

Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.

S1808000097

Service Bulletin/Repair Instructions

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

S2108000093

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Work Or Not Connecting

RecallY43

Service Bulletin/Repair Instructions

Emission Recall Y43 - Particulate Matter Sensor (Date on document incorrectly states "July 2023")

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

ZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software update

0818123

Service Bulletin/Repair Instructions

Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023

S2109000011

Service Bulletin/Repair Instructions

Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.

9004433

Service Bulletin/Repair Instructions

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.

S238A000034

Service Bulletin/Repair Instructions

USB Hub In-Operable

0901323

Service Bulletin/Repair Instructions

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.

0300323

Service Bulletin/Repair Instructions

Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

S2323000020

Service Bulletin/Repair Instructions

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

ReferenceZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

0812923

Service Bulletin/Repair Instructions

Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not working. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from PR39.92 to PR40.12. NOTE: National launch for this FOTA update is expected to begin June 23, 2023.

1802423

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? **P0299 - Turbocharger Underboost.** ? P061B - Internal Control Module Torque Calculation Performance. ? P0755 - Shift Solenoid B (DG7 Only). ? P0765 - Shift Solenoid D (DG7 Only). ? P0401 - EGR System Performance. ? P0755 - 2C Solenoid Circuit. ? P0765 - UD Solenoid Circuit. ? P244A - Diesel Particulate Filter Differential Pressure Too Low. ? P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. ? P242F - Diesel Particulate Filter Restriction - Ash Accumulation. ? P1451 - Diesel Particulate Filter System Performance. ? P2463 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. ? P0607-00 - ECU Internal Performance. ? P0299-00 - Turbocharger Underboost. ? P1451-00 - Diesel Particulate Filter System Performance (Sales Code ETL Only).

BulletinA

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

S238A000024

Service Bulletin/Repair Instructions

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

S2321000004

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination And Transmission Harsh Shift. Diagnostic Trouble Code (DTC) P2701 ? Transmission Friction Element ?B? Apply Time Range/Performance, Set.

9100142

Service Bulletin/Repair Instructions

Mirror

S2208000080

Service Bulletin/Repair Instructions

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

1400323

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

0806423

Service Bulletin/Repair Instructions

Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.

S228A000028

Service Bulletin/Repair Instructions

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

1801723

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. ? Multiple Displacement System (MDS) transition causing a transmission clunk noise under light throttle when coasting in fourth gear. This bulletin involves reprogramming the PCM with the latest available software.

S238A000003

Service Bulletin/Repair Instructions

Backup Camera Blue Screen After Flat Bed Install

08-022-23

Service Bulletin/Repair Instructions

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

S2318000001

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.

S1623000028 Rev.

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

08-014-23

Service Bulletin/Repair Instructions

Radio Over The Air Updating to 39.92 Software Version Text displayed on radio ?Installing pop up message? for entire key cycle. Improper NAV search results. Lost SXM presets after remote start through Uconnect app. Rear shelf speaker crackles/popping noise. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 37.4, 39.1, 39.5, 39.6, 39.62, 39.7 or 39.74 to 39.92.

S2323000002

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

S2324000002

Service Bulletin/Repair Instructions

Customer Indicates Heat Is Blowing Warm Not Hot.

S1625000003 Rev.

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

S2214000005

Service Bulletin/Repair Instructions

Upgrading To A Larger Capacity Fuel Tanks

08-234-22

Service Bulletin/Repair Instructions

UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal

S2207000003

Service Bulletin/Repair Instructions

Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

9100112

Service Bulletin/Repair Instructions

Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only. If replacing the cylinder head cover/fuel injector harness gasket due to an oil leak, please also replace the following components: 1. 68445548A$ - Cover, Cylinder Head (includes gasket); 2. 05179087A$ - Housing, Rocker Arm; 3. 68005453A$ - Bolt and Grommet, Cylinder Head Cover to Cylinder Head (qty 6); 4. 05114418A$ - Gasket, Rocker Arm Housing; Engineering requires these parts for analysis to determine root cause of the leak. Once the repairs are complete, please contact FCA Redacted Content to set up a Fast Track for the return of the parts.

S2208000194

Service Bulletin/Repair Instructions

Right or Left Reverse Back Up Lamp Inoperative, Cluster Warning Message for a Lamp Out

9100008

Service Bulletin/Repair Instructions

Telematic box module 2

9100096

Service Bulletin/Repair Instructions

Base Headlamp Bright, Base Headlamp Black

S2223000070

Service Bulletin/Repair Instructions

Exterior Mirror Lamp Service

S2208000162

Service Bulletin/Repair Instructions

Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00 Lost Communication with Master Power Window Switch

S2214000003

Service Bulletin/Repair Instructions

Guidelines For The Use Of Alternative Diesel Fuels.

9004470

Service Bulletin/Repair Instructions

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

85507

Service Bulletin/Repair Instructions

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev. J)

S2008000186REVA

Service Bulletin/Repair Instructions

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted

S2208000080RevA

Service Bulletin/Repair Instructions

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

1400522REVB

Service Bulletin/Repair Instructions

Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0455 - EVAP System Large Leak. P0456 - EVAP System Small Leak. P04EC - EVAP System Large Leak Detected - Fuel Tank Side. P04EE - EVAP System Very Small Leak Detected - Fuel Tank Side.

S1923000015RevB

Service Bulletin/Repair Instructions

Transmission Column Shifter Lever Feels Loose

S2223000058

Service Bulletin/Repair Instructions

Water Leak At Upper D-pillar Or Liftgate Area

S228A000017

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

9100021

Service Bulletin/Repair Instructions

Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.

S2118000001RevB

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.

S228A000004RevB

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

9004245

Service Bulletin/Repair Instructions

GASKET, Timing Case Cover, Rear Gear Housing For 2021 Model Year only. If you are replacing the timing gear housing gasket due to an oil leak, please be sure to also replace all outer timing gear housing bolts (PN# 04638665 and 04882109). Do not discard these bolts as engineering will be requesting them to be returned for analysis.

S228A000009RevA

Service Bulletin/Repair Instructions

: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging

S228A000004RevA

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

S228A000009

Service Bulletin/Repair Instructions

An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A

S1823000056RevE

Service Bulletin/Repair Instructions

Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate

S2208000124

Service Bulletin/Repair Instructions

U0184 Loss Communication With Radio Setting In Multiple Modules

S2223000046

Service Bulletin/Repair Instructions

Upper Glove Box Door Does Not Open When Button Is Pressed

S2208000117

Service Bulletin/Repair Instructions

Check Engine Light and/or Service Air Suspension, Service Diesel Exhaust System or Multiple Cluster Warning Lamps Illuminated With Electronic Vehicle Information Center (EVIC) Messages

S2121000008RevC

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0765 ? UD Solenoid Circuit, P0871 ? Transmission Fluid Pressure Sensor/Switch ?C? Circuit Performance, and/or P0755 ? 2C Solenoid Circuit, Set.

S2223000043

Service Bulletin/Repair Instructions

Rear Seat Back Trim Cover Loose J-Clip Retainer

S228A000004

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

9004254

Service Bulletin/Repair Instructions

INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.

18-093-22

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0299 - Turbocharger Underboost. P0401 - EGR System Performance. P0755 - 2C Solenoid Circuit. P0765 - UD Solenoid Circuit. P244A - Diesel Particulate Filter Differential Pressure Too Low. P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P242F - Diesel Particulate Filter Restriction - Ash Accumulation. P1451 - Diesel Particulate Filter System Performance. P2463 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P0607-00 - ECU Internal Performance. P0299-00 - Turbocharger Underboost. P1451-00 - Diesel Particulate Filter System Performance(Sales Code ETL Only). In addition, the customer may notice one or more the following conditions: Idle instability. Air handling bump after startup. Harsh shifts during garage shift tip-in. 2-1-2 gear hunting at low speeds, especially on grades. Driveline ?clunk? ?bump? during D-R and R-D GarageShifts. Harsh 5-3 downshift. 2-1 ERS downshift with exhaust brake on, performance improvement. Intermittent shift bump. The following improvements are also included in this update: Fuel System Run-Up Test routine, wiTECH improvement. wiTECH PCM data improvements. wiTECH cylinder cut-out routine, wiTECH improvement. Oil pressure switch modifications. Urea (DEF fluid) level sensor calibration update, to help prevent bumpsin DEF level gauge.

9004529

Service Bulletin/Repair Instructions

CALIPER ASSEMBLY, Disc Brake, Front/Rear For brake feel/sensation concerns, please call engineering FCA Redacted Content before performing repairs. If no response in 15 minutes, proceed with repair.

S2223000039

Service Bulletin/Repair Instructions

Left Front Driver Seat Power Functions Inoperative

9004414

Service Bulletin/Repair Instructions

DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

S2223000028

Service Bulletin/Repair Instructions

Noise From A-Pillar Floor Area On Turns Or Body Movement

82304

Service Bulletin/Repair Instructions

Safety Recall Z20- Electronic Stability Control MY22 Repair Information

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

82294

Service Bulletin/Repair Instructions

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)

S2208000011 RevB

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S2208000068

Service Bulletin/Repair Instructions

?Device Not Supported? Message on the radio screen

S2209000002

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

S1923000050

Service Bulletin/Repair Instructions

Hood Shake Or Flutter While Driving

S1923000050 RevA

Service Bulletin/Repair Instructions

Hood Shake Or Flutter While Driving

0802022

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B143B-12 - ANC Microphone 1-Circuit Short To Battery. B143C-12 - ANC Microphone 2-Circuit Short To Battery. B143E-12 - ANC Microphone 3-Circuit Short To Battery. B143F-12 - ANC Microphone 4-Circuit Short To Battery.The DTCs are wrongly set and do not affect Active Noise Cancelation (ANC) performance.

S1623000028

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

S1723000001

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S2008000120RevB

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set

S2208000011A

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

S2124000017 Rev.

Service Bulletin/Repair Instructions

Customer Indicates No Air Flow To Rear Seats

08-175-21

Service Bulletin/Repair Instructions

Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructed or Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe:Air suspension system is inoperable. During key ?On? or while driving, the ?service air suspension? light illuminates. Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. Chime and "Service Air Suspension Immediately" message appeared in the cluster for 5 seconds. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn't physically lower. Ride height changes/valve actuations without operator request on rough roads.

S2108000267

Service Bulletin/Repair Instructions

SXM Travel Link Weather map doesn't show precipitation properly

18-034-21 REV. A

Service Bulletin/Repair Instructions

P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.

08-171-21

Service Bulletin/Repair Instructions

Flash: Comfort Seat and Wheel Module (CSWM) Enhancements This bulletin involves updating the CSWM with the latest available software. The customer may describe the following:The heated steering wheel gets too hot for customer comfort.

9004406

Service Bulletin/Repair Instructions

TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. If no response in 15 minutes, proceed with repair

S2108000204

Service Bulletin/Repair Instructions

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)

08-138-21

Service Bulletin/Repair Instructions

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

18-071-21

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0607-00 - ECU Internal Performance. P0299-00 - Turbocharger Underboost. P1451-00 - Diesel Particulate Filter System Performance(ETL Sales Code only). The following improvements are also included in this update: Oil pressure switch modifications. Urea (DEF fliud) level sensor calibration update, to help prevent bumps in DEF level gauge.

S2109000009

Service Bulletin/Repair Instructions

2019-Current 6.7L Engine Oil Supply Information

S2109000006

Service Bulletin/Repair Instructions

Oil Leak From The Oil Pan Gasket.

S2118000012

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.

S2123000055

Service Bulletin/Repair Instructions

HD Truck Brake Pedal Feel On Gas Engine Equipped

S2108000169

Service Bulletin/Repair Instructions

Radio Display Abnormality

S2108000170

Service Bulletin/Repair Instructions

Head unit button stuck DTC code B14DA-2A

S2025000007

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

2302321

Service Bulletin/Repair Instructions

Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps. Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S2121000010

Service Bulletin/Repair Instructions

Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage

75745

Service Bulletin/Repair Instructions

HUB AND BEARING - WHEEL

75607

Service Bulletin/Repair Instructions

Pending Emissions Recall and REQUIRED Customer Communication - Ram Heavy Duty/Chassis Cab

75610

Service Bulletin/Repair Instructions

BASE - FLOOR CONSOLE

2302221

Service Bulletin/Repair Instructions

External AC Power Outlet Detaches From the Bezel This bulletin involves inspecting if the external AC power outlet is loose in the frame and repairing if needed Customers may comment on the following: The external AC power outlet is loose in the frame. AC power outlet Detached From Frame/Bezel1 - AC power outlet2 - Outlet Frame

S2108000157

Service Bulletin/Repair Instructions

Intermittently Backup Camera Does Not Display Red/Yellow/Green Gridlines Or Center Guideline

75567

Service Bulletin/Repair Instructions

LATCH - FRONT DOOR

75490

Service Bulletin/Repair Instructions

CAMSHAFT - INTAKE

75227

Service Bulletin/Repair Instructions

MUFFLER AND TAILPIPE ? EXHAUST

S2125000002

Service Bulletin/Repair Instructions

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

75446

Service Bulletin/Repair Instructions

GLASS - SUNROOF

S1723000001RevD

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S2123000041

Service Bulletin/Repair Instructions

Wind Or Whistle Noise From Sunroof And Or Rear Cab

S2123000041RevA

Service Bulletin/Repair Instructions

Wind Or Whistle Noise From Sunroof And Or Rear Cab

0808821

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers

0808821REVA

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S2008000151RevA

Service Bulletin/Repair Instructions

Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate

75267

Service Bulletin/Repair Instructions

TUBE - TURBO WATER FEED

S2108000098RevB

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

0807621

Service Bulletin/Repair Instructions

Flash: Amplifier AMP Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.

0807621REVB

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.

S2108000127 Rev.

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127-1

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127REVA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127RevA

Service Bulletin/Repair Instructions

Radio Reboot Continually

0900421

Service Bulletin/Repair Instructions

Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0013 - Bank 1 Camshaft 2 Position Actuator Circuit Open.

74912

Service Bulletin/Repair Instructions

Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)

9004380

Service Bulletin/Repair Instructions

SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content

9004383

Service Bulletin/Repair Instructions

TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.

S2108000127

Service Bulletin/Repair Instructions

Radio Reboot Continually

08-088-21

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers

14-003-21 Rev. B

Service Bulletin/Repair Instructions

Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.

14003212

Service Bulletin/Repair Instructions

Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.

08-076-21 Rev. A

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.

0807621-1

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.

0807621REVA

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.

S2108000120

Service Bulletin/Repair Instructions

Radio Volume Uncontrollable Or Changing On Its Own

08-082-21

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park.

0808221

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park.

14-003-21 Rev. A

Service Bulletin/Repair Instructions

Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.

1400321

Service Bulletin/Repair Instructions

Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.

S2108000098

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2108000098 Rev.

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

14-003-21

Service Bulletin/Repair Instructions

Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.

1400321-1

Service Bulletin/Repair Instructions

Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.

1400321REVA

Service Bulletin/Repair Instructions

Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.

S2108000109

Service Bulletin/Repair Instructions

Remote Key Fobs Only Work In Close Range

08-076-21

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.

9004375

Service Bulletin/Repair Instructions

RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.

S2121000008

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0756 ? UD Solenoid Circuit, and/or P0755 ? 2C Solenoid Circuit, Set.

08-072-21

Service Bulletin/Repair Instructions

Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

0807221

Service Bulletin/Repair Instructions

Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

S2124000003

Service Bulletin/Repair Instructions

A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11

23-017-21

Service Bulletin/Repair Instructions

Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step diagnosis and testing procedure has been updated in service information.

2301721

Service Bulletin/Repair Instructions

Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step diagnosis and testing procedure has been updated in service information.

08-052-21 REV. A

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.

0805221

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

S1924000019

Service Bulletin/Repair Instructions

Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

S1924000019 Rev.

Service Bulletin/Repair Instructions

Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

9004367

Service Bulletin/Repair Instructions

LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Do not replace the Rambox. Please ship all the replaced components to QEC. Please contact FCA Redacted Content or FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.

S1917000002

Service Bulletin/Repair Instructions

ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC

S1917000002 Rev.

Service Bulletin/Repair Instructions

ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

18-034-21

Service Bulletin/Repair Instructions

P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.

1803421

Service Bulletin/Repair Instructions

P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.

S1823000029

Service Bulletin/Repair Instructions

Water Leak Carpet Wet At Front And Or Rear Seats

S1823000029 Rev.

Service Bulletin/Repair Instructions

Water Leak Carpet Wet At Front And Or Rear Seats

S1723000001 Rev.

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1723000001RevC

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer complaint may include engine oil leak/consumption.

S1923000015 Rev.

Service Bulletin/Repair Instructions

Transmission Column Shifter Lever Feels Loose

S1923000015RevA

Service Bulletin/Repair Instructions

Transmission Column Shifter Lever Feels Loose

08-029-21 REV. A

Service Bulletin/Repair Instructions

Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.

0802921REVA

Service Bulletin/Repair Instructions

Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.

08-052-21

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.

S2108000080

Service Bulletin/Repair Instructions

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

S1924000019RevB

Service Bulletin/Repair Instructions

Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

S1808000097 Rev.

Service Bulletin/Repair Instructions

Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse

S1808000097RevA

Service Bulletin/Repair Instructions

Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse

S2124000004

Service Bulletin/Repair Instructions

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

S2108000069

Service Bulletin/Repair Instructions

SXM Channels Inoperative Above Channel 450

S2123000014

Service Bulletin/Repair Instructions

Winch Inoperative From Controller

9004017

Service Bulletin/Repair Instructions

CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.

S2108000052

Service Bulletin/Repair Instructions

Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s

S2008000042 Rev.

Service Bulletin/Repair Instructions

Radio Display Is Black After Replacing The Rear View Camera

S2008000042RevA

Service Bulletin/Repair Instructions

Radio Display Is Black After Replacing The Rear View Camera

S2124000001

Service Bulletin/Repair Instructions

High Speed Blower Position Inoperable When Using Plow Controls.

S2108000045

Service Bulletin/Repair Instructions

Favorite Song On-Air Alert List Empty

S2108000043

Service Bulletin/Repair Instructions

Backup Camera has Black Screen with ?Check Entire Surroundings? Message

23-008-21

Service Bulletin/Repair Instructions

Missing (Power Wagon) Decals on Tailgate and Both Front Doors This bulletin involves inspecting and if necessary installing the ?Power Wagon? decals on the front doors and tailgate. Some of the (Sales Code A75) vehicles are missing the addition of the ?Power Wagon? decals for the tailgate and both front doors.

2300821

Service Bulletin/Repair Instructions

Missing (Power Wagon) Decals on Tailgate and Both Front Doors This bulletin involves inspecting and if necessary installing the ?Power Wagon? decals on the front doors and tailgate. Some of the (Sales Code A75) vehicles are missing the addition of the ?Power Wagon? decals for the tailgate and both front doors.

S2108000009 Rev.

Service Bulletin/Repair Instructions

RKE Does Not Unlock The Doors After A Remote Start Event

S2021000006 Rev.

Service Bulletin/Repair Instructions

Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.

S2109000001

Service Bulletin/Repair Instructions

Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

S1709000010 Rev.

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S2108000003 Rev.

Service Bulletin/Repair Instructions

Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change

9004342

Service Bulletin/Repair Instructions

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

S2108000003

Service Bulletin/Repair Instructions

Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change

S2008000194

Service Bulletin/Repair Instructions

The Doors Will Not Unlock Using The Fob After A Remote Start Event

S2008000182 Rev.

Service Bulletin/Repair Instructions

Driver Or Passenger Power Windows Do Not Go Up Or Down

9004334

Service Bulletin/Repair Instructions

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.

S2008000182

Service Bulletin/Repair Instructions

Driver Or Passenger Power Windows Do Not Go Up Or Down

S2008000186

Service Bulletin/Repair Instructions

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted

S2008000172

Service Bulletin/Repair Instructions

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

9002054

Service Bulletin/Repair Instructions

If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.