Vehicle report

2015 RAM 3500

Compare every RAM 3500 yearNHTSA and EPA records

Service bulletins

415 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S1203000003 REV.A

Service Bulletin/Repair Instructions

Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning

112906

Service Bulletin/Repair Instructions

BEARING - CRANKSHAFT THRUST and KIT

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000032

Service Bulletin/Repair Instructions

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

110603

Service Bulletin/Repair Instructions

SPEAKER - NONE

110604

Service Bulletin/Repair Instructions

SPEAKER - NONE

9100735

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

S2503000004

Service Bulletin/Repair Instructions

Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies.

106241

Service Bulletin/Repair Instructions

LAMP - DOME

104974

Service Bulletin/Repair Instructions

LAMP - DOME

103774

Service Bulletin/Repair Instructions

LAMP - DOME

S1625000002 REV.B

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set

9100496

Service Bulletin/Repair Instructions

Antilock brake system Attention: Please return removed ABS modules ASAP to the supplier. Components are needed by Engineering and Production due to limited availability. To avoid being charged the full replacement value, return within 60 days 68295359AD 68347098AC 68232683AG 68347099AC

S1425000019 REV.A

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.

102387

Service Bulletin/Repair Instructions

SEAL - OUTPUT SHAFT

102389

Service Bulletin/Repair Instructions

SEAL - OUTPUT SHAFT

102307

Service Bulletin/Repair Instructions

GEAR - REACTION SUN

101232

Service Bulletin/Repair Instructions

Plate - Planetary

67A Rev 4 Combo

Service Bulletin/Repair Instructions

Emission Recall 67A D Truck Engine Calibration

67A Rev 3 Combo

Service Bulletin/Repair Instructions

EMISSION RECALL 67A D Truck Engine Calibration

S1625000004 REV.A

Service Bulletin/Repair Instructions

On Board Diagnosis (OBD) Monitor Readiness Information

25-003-24 REV. A

Service Bulletin/Repair Instructions

6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension

25-003-24

Service Bulletin/Repair Instructions

6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension

98016

Warranty Program/Extension

Warranty Bulletin D-24-10 (XQ1) Emission Control System Components – Select 2013 - 2019 RAM 2500 Pickup (DJ) and 2013- 2019 RAM 3500 Pickup (D2)

Reference67A

Service Bulletin/Repair Instructions

Emission Recall 67A D Truck Engine Calibration

S1408000384

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9100268

Service Bulletin/Repair Instructions

Steering Drag Link If drag link had been welded due to V06 recall repair and there is an alignment concern, prior to drag link replacement ensure that the welded draglink toe setting procedure has been followed first. ~ ~ Service Library: 02 - Front Suspension / Wheel Alignment / Standard Procedure / TOE SETTING PROCEDURE FOR TRUCKS WITH DRAG LINK RECALL WELD ~

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Recall06A

Service Bulletin/Repair Instructions

Emissions Recall 06A - Vehicle Emission Control Information Label

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

0901323

Service Bulletin/Repair Instructions

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

S1623000028 Rev.

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1625000003 Rev.

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

S2214000003

Service Bulletin/Repair Instructions

Guidelines For The Use Of Alternative Diesel Fuels.

9004470

Service Bulletin/Repair Instructions

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

85049

Service Bulletin/Repair Instructions

COOLER - EGR

0900522REVA

Service Bulletin/Repair Instructions

Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension This bulletin involves replacing the turbocharger actuator. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following DTCs have been set: U010C - Lost Communication With Turbocharger/Supercharger Control Module. P003A - Turbocharger Boost Control Module Position Exceeded Learning Limit. P00AF - Turbocharger Boost Control Module Performance. P0046 - Turbocharger Boost Control Circuit Performance.

1810722REVA

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs): P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire.

1811322

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. There will be a choice between two calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have hadthe ammonia sensor removed. Be sure to select the correct software based on vehicle configuration.Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Uponfurther investigation the technician may find that one or more of the following DTCs have been set: P064F - Unauthorized Software/Calibration Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. U0001 - Can C Bus. P20EE - Selective Catalytic Reduction (SCR) NOx Catalyst Efficiency BelowThreshold - Bank 1 (For ammonia sensor equipped vehicles). P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1 (For ammonia sensor deletedsystems only). P218F - Reductant No Flow Detected. P242F - Diesel Particulate Filter Restriction - Ash Accumulation. U110E - Lost Ambient Temperature Message. P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor CircuitIntermittent (setting when the block heater is plugged in). P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. U3017 - Control Module Timer/Clock Performance. U1421 - Implausible Ignition Key Off Time Received. P2281 - Air Leak Between MAF And Throttle Body. In addition, the following software enhancements are also available: A/C pressure sensor update. wiTECH engine cooling fan actuation test update. Ambient air temperature improvements. Operational improvement for dual alternators. Selective Catalytic Reduction (SCR) efficiency scan tool test improvement. Fuel filter minder calibration changes. wiTECH Fuel Pressure Override and Fuel System Run Up test improvements. Exhaust Gas Recirculation (EGR) system improvement to help prevent freezeup. Diesel Exhaust Fluid (DEF) system enhancement during stationary regeneration.

1810722

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. The customer may describe extended engine cranking or starting times when the Compressed Natural Gas (CNG) tank level is low(DJ only) (Sales Code EZF only).Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigationthe technician may find one or more of the following Diagnostic Trouble Codes (DTCs)P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire.

1807622

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of thefollowing DTCs have been set: P064F - Unauthorized Software/Calibration Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P1C55 - NOx Sensor Intermittent ? Bank 1 Sensor 1. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P020A - Fuel Injector 1 Performance. P020B - Fuel Injector 2 Performance. P020C - Fuel Injector 3 Performance. P020D - Fuel Injector 4 Performance. P020E - Fuel Injector 5 Performance. P020F - Fuel Injector 6 Performance. U0001 - Can C Bus. P1451 - Diesel Particulate Filter System Performance. P229E - NOx Sensor Circuit - Bank 1 Sensor 2. P218F - Reductant No Flow Detected. P242F - Diesel Particulate Filter Restriction - Ash Accumulation. P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor CircuitIntermittent (setting when the block heater is plugged in). U110E - Lost Ambient Temperature Message. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P2281 - Air Leak Between MAF And Throttle Body. P1477 - Intake Air Diverter Valve Position Sensor Circuit Shorted To Ground. U1421 - Implausible Ignition Key Off Time Received. P026B - Injection Timing Performance. In addition, the following software enhancements are also available: A/C pressure sensor update. Improvements made to reduce misfire. wiTECH engine cooling fan actuation test update. Improved Exhaust Gas Recirculation (EGR) valve response. Over Running Clutch (ORC) software improvement. Unpleasantodor in the vehicle at low speeds during regeneration cycle.

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

V51

Service Bulletin/Repair Instructions

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

0900522

Service Bulletin/Repair Instructions

Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension This bulletin involves replacing the turbocharger actuator. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: U010C - Lost Communication With Turbocharger/Supercharger Control Module. P003A - Turbocharger Boost Control Module Position Exceeded Learning Limit. P00AF - Turbocharger Boost Control Module Performance. P0046 - Turbocharger Boost Control Circuit Performance. P0234 - Turbocharger Overboost Condition.

82296

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-06 (X99) 6.7L Cummins Turbocharger Actuator - Certain 2015 Ram 2500 Pickup (DJ) and 2015 Ram 3500 Pickup (D2)

S1709000010

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S1709000010 RevB

Service Bulletin/Repair Instructions

S1709000010RevB

Service Bulletin/Repair Instructions

9004445

Service Bulletin/Repair Instructions

Transfer Case Shift Lever Design Change

S1723000001

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

78880

Service Bulletin/Repair Instructions

UPDATES - SAFETY RECALL Y26 WHEEL STUDS

18-073-21

Service Bulletin/Repair Instructions

Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P218F - Reductant No Flow Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. The customer will not notice any drivability issues associated with these DTCs. These DTCs may set when the vehicles is parked for a long time and the ambient temperatures are below -11 °C (12 °F).

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S1723000001RevD

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

9004374 Rev. A

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

9004374-1

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

9004374RevA

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

9004374

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S1723000001 Rev.

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1723000001RevC

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer complaint may include engine oil leak/consumption.

9004351

Service Bulletin/Repair Instructions

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

S1709000010 Rev.

Service Bulletin/Repair Instructions

S1908000028 Rev.

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S1908000102

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S2008000144

Service Bulletin/Repair Instructions

External Fuel Pump Relay Kit Now Available

9003814

Service Bulletin/Repair Instructions

Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

9004299

Service Bulletin/Repair Instructions

Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

09-011-20

Service Bulletin/Repair Instructions

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

0901120

Service Bulletin/Repair Instructions

S2019000004

Service Bulletin/Repair Instructions

Click Or Pop From Drag Link

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

0806120

Service Bulletin/Repair Instructions

Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.

23-016-20

Service Bulletin/Repair Instructions

5th Wheel/Gooseneck Trailer Hitch Does Not Fit

2301620

Service Bulletin/Repair Instructions

5th Wheel/Gooseneck Trailer Hitch Does Not Fit

S2009000003

Service Bulletin/Repair Instructions

Turbocharger vs Turbocharger Actuator Replacement

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

S2021000002

Service Bulletin/Repair Instructions

Valve Body Pressure Testing Plug Inspection

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

9004251

Service Bulletin/Repair Instructions

RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body.

S1508000480

Service Bulletin/Repair Instructions

Speed Control Operates Intermittently

S2003000002

Service Bulletin/Repair Instructions

Chatter, Shudder, or Vibration From Rear Axle During Turns

9004022

Service Bulletin/Repair Instructions

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

08-111-19 REV. A

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

21-017-19 REV. A

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).

2101719

Service Bulletin/Repair Instructions

VB3

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

VB3 REV1

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

31-003-19

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-006-19

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

D-19-25

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

D1925

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

08-111-19

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

0811119

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

18-089-19

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

1808919

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

9004144

Service Bulletin/Repair Instructions

RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.

08-089-19

Service Bulletin/Repair Instructions

Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

55488

Service Bulletin/Repair Instructions

PadKit- Front Disc Brake

55502

Service Bulletin/Repair Instructions

PadKit- Front Disc Brake

55189

Service Bulletin/Repair Instructions

Actuator-Multiaitr

55308

Service Bulletin/Repair Instructions

Bin- Storage

55429

Service Bulletin/Repair Instructions

Mat Kit- Floor Front

9003988

Service Bulletin/Repair Instructions

Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 or stacey.davis@fcagroup.com if the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.

Volume 5 Issue 5

Service Bulletin/Repair Instructions

Warranty Operations Newsletter ? Volume 5, Issue 5

OD55473

Service Bulletin/Repair Instructions

SAFETY RECALL U74 & V44 ? TAILGATE LATCH (UPDATED) WIC ARTICLE 2688- RECALL RELATED DAMAGE 2015-2017MY RAM TRUCKS

54935

Service Bulletin/Repair Instructions

Sensor-nitrous oxlde

55134

Service Bulletin/Repair Instructions

Latch- Front Door

55309

Service Bulletin/Repair Instructions

Power Transfer Unit

55310

Service Bulletin/Repair Instructions

Run-Front Door Glass

55312

Service Bulletin/Repair Instructions

Molding-Wheel Plane

OD55431

Service Bulletin/Repair Instructions

Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information

55311

Service Bulletin/Repair Instructions

Damper-Steering

55322

Service Bulletin/Repair Instructions

Head-Cylinder

55324

Service Bulletin/Repair Instructions

Head-Cylinder

55272

Service Bulletin/Repair Instructions

Tube- Fuel Filler

OD55341

Service Bulletin/Repair Instructions

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

55221

Service Bulletin/Repair Instructions

Engine Oil- OW20

55136

Service Bulletin/Repair Instructions

Tube- Fuel Filler

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.

55096

Service Bulletin/Repair Instructions

Engine Oil- OW20

54966

Service Bulletin/Repair Instructions

Module-Parking Assist

54973

Service Bulletin/Repair Instructions

Outlet- Air conditioning & heater

54931

Service Bulletin/Repair Instructions

TAILPIPE - EXHAUST

54583

Service Bulletin/Repair Instructions

Transmission ? With Torque Converter

54698

Service Bulletin/Repair Instructions

POWER DISTRIBUTION CENTER - INTELLIGENT POWER

54920

Service Bulletin/Repair Instructions

Panel Assembly-Door Trim

54637

Service Bulletin/Repair Instructions

FASCIA - REAR

54638

Service Bulletin/Repair Instructions

ASH RECEIVER - INSTRUMENT PANEL

Volume 5 Issue 4

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Volume 5, Issue 4

BJA46597

Service Bulletin/Repair Instructions

Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.

9003585

Service Bulletin/Repair Instructions

Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

9003600

Service Bulletin/Repair Instructions

USB Charging port.

08-019-17 REV. B

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play first message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient tempe

9003355

Service Bulletin/Repair Instructions

3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.

08-028-17 REV. B

Service Bulletin/Repair Instructions

RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

9003319

Service Bulletin/Repair Instructions

Turbocharger, Turbo Speed Sensor, Turbo Gaskets and Seals 1. Do Not Replace Turbocharger for Exhaust Brake Operation Complaints. Do not replace the turbocharger for complaints of exhaust brake operating when the Exhaust Brake switch is off. Replacing the turbocharger will not address these complaints. Update the PCM with the new software version to correct this issue. 2. Turbo Speed Sensor is Now Serviceable. If a Turbocharger Speed Sensor is being replaced for a P2580 or any other reason, the Turbo Speed Sensor is now available separate from the Turbocharger Kit. do not replace the entire Turbocharger Kit. 2013-2015 Chassis Cab or Pickup - PN 68210095A$ 2007-2012 Chassis Cab or Pickup - PN 68039104A$. 3. Replace Exhaust Gaskets with Turbocharger Removal.~ If turbocharger is removed/replaced, the following items are not reusable and must be replaced: Turbocharger Gasket Turbocharger Outlet Seal Turbocharger Band Clamp If the front exhaust pipe is removed/replaced, the following items are not reusable and must be replaced. Turbocharger Outlet Seal Turbocharger Band Clamp

0802817

Service Bulletin/Repair Instructions

This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.

68234041A$

Service Bulletin/Repair Instructions

9003740

Service Bulletin/Repair Instructions

Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.

08-019-17 REV. A

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.

9003413

Service Bulletin/Repair Instructions

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

08-047-17

Service Bulletin/Repair Instructions

Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may be off by several hours (RA3 only). ? HVAC temperature out of sync with radio display (KL vehicles). ? Some Uconnect App remote commands do not execute with the vehicle. ? Radio Apps are inoperative. ? Radio will lock up. Radio display screen is black or blank. Battery drain due to radio staying on.** Rearview Camera image appears jittery (UF vehicles only). Inability to establish a WiFi connection when security feature is enabled (UF vehicles only). Audio distortion/popping heard while playing Apple devices through the USB port (UF vehicles only). Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running (UF vehicles only). HVAC temperature out of sync with radio display (KL vehicles). Intermittently blind spot chime will not turn off (KL vehicles only). The radio may switch from SiriusXMT to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Audio muted after AUX device is disconnected. In addition, the following Improvements are included: **Adds Apple SiriT Eyes Free capability for iPhoneT owners. Add the ability to drag and drop icons into the menu bar. Auto Play can now be configured. Enhanced VR performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature.**

9003109

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

D-17-12

Service Bulletin/Repair Instructions

Shop Certification Program Guidelines

31056

Service Bulletin/Repair Instructions

Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

31115

Service Bulletin/Repair Instructions

Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

31127

Service Bulletin/Repair Instructions

Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

9003059

Service Bulletin/Repair Instructions

Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.

9003696

Service Bulletin/Repair Instructions

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

30731

Service Bulletin/Repair Instructions

04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

30948

Service Bulletin/Repair Instructions

Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

D-17-11

Service Bulletin/Repair Instructions

Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)

30928

Service Bulletin/Repair Instructions

55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017

08-028-17

Service Bulletin/Repair Instructions

RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

30865

Service Bulletin/Repair Instructions

04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.

D-17-08

Service Bulletin/Repair Instructions

Essential Flash Management

9003693

Service Bulletin/Repair Instructions

Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext: 4720271 to arrange for Fastrac shipper

9003694

Service Bulletin/Repair Instructions

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

30657

Service Bulletin/Repair Instructions

R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

9003216

Service Bulletin/Repair Instructions

Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.

9003687

Service Bulletin/Repair Instructions

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

25-001-17

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.

9003681

Service Bulletin/Repair Instructions

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

D-16-28 Rev. A

Service Bulletin/Repair Instructions

DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)

Revised T13

Service Bulletin/Repair Instructions

Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

T13

Service Bulletin/Repair Instructions

08-046-16 REV. A

Service Bulletin/Repair Instructions

Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: Cluster stays awake after ignition is turned off for 10 minutes or more. False message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may occur when the vehicle is first started and the suspension is switched from alternate trailer ride height to normal ride height.

68158770

Service Bulletin/Repair Instructions

USB Charging Port Before replacing this part - this is a charge only USB port intended to charge smart phones and other low power USB devices. To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues with some charging cables including Apple Lightning cables. For questions regarding the charging port functionality, please call Dave Diovardi at Cell (248) 941-8704 or Rick Gordon at Cell (248) 630-6281.~

05086755

Service Bulletin/Repair Instructions

Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2015 or 2016 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A, 05086754A, 05015705A. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~_________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

68234041

Service Bulletin/Repair Instructions

Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

05152029

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

68332810

Service Bulletin/Repair Instructions

Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 N·m [21 ft. lbs.].

18-099-16

Service Bulletin/Repair Instructions

Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module (ECM) with the latest available software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. NOTE: There will be a choice between two calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration. Improvements to prevent or reduce Malfunction Indicator Lamp (MIL) illumination when no defect is present for the following Diagnostic Trouble Codes (DTCs): · **P20EE - Selective Catalytic Reduction (SCR) NOx Catalyst Efficiency Below Threshold - Bank 1 (For ammonia sensor equipped vehicles).** · P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1 (For ammonia sensor deleted systems only). · P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation. · U110E - Lost Ambient Temperature Message. · P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). · P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. · U3017 - Control Module Timer/Clock Performance. · U1421 - Implausible Ignition Key Off Time Received. · P2281 - Air Leak Between MAF And Throttle Body. Other Software Improvements: · Ambient Air Temperature Improvements. · Operational Improvement for Dual Alternators. · Selective Catalytic Reduction (SCR) Efficiency scan tool test improvement. · Fuel Filter Minder calibration changes. · wiTECH Fuel Pressure Override and Fuel System Run Up test improvements. · Exhaust Gas Recirculation (EGR) system improvement to help prevent freeze up. · Diesel Exhaust Fluid (DEF) system enhancement during stationary regeneration.

68210071A$

Service Bulletin/Repair Instructions

Intake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

5LT86XDVA$

Service Bulletin/Repair Instructions

Center Console If vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by the hinge. ~ If the above complaint is verified and the console DOES NOT have a green dot sticker near the hinge (behind the back panel), order kit PN 68315574AA and install per the included instructions. Otherwise continue with the repair. Please reference TSB 23-001-16 Rev. E (or later version).

Parts

Service Bulletin/Repair Instructions

Center Console.

18-097-16

Service Bulletin/Repair Instructions

Powertrain diagnostic and system improvements.

20614

Service Bulletin/Repair Instructions

P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.

22842

Service Bulletin/Repair Instructions

05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.

22843

Service Bulletin/Repair Instructions

Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

20610

Service Bulletin/Repair Instructions

P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

20624

Service Bulletin/Repair Instructions

68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

17598

Service Bulletin/Repair Instructions

68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.

68093354A

Service Bulletin/Repair Instructions

Tailgate controller If the vehicle is in for tailgate issue on all RAMs 2014, 2015, 2016 MY, FCA is looking to gather information prior to repairing the vehicle. Please contact Jim Smith via Cell Phone (248) 765-8972 If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair.

68093354A$

Service Bulletin/Repair Instructions

68232786A$

Service Bulletin/Repair Instructions

Housing: Oil Filter Adapter Cummins equipped trucks ONLY; If you are replacing the oil filter adapter as a result of thread damage to the oil filter connector (Spud), DO NOT replace the entire adapter assembly. The oil filter connector is available separately (Part Number 04429355).~ If ordering an adapter due to some other issue, you must also order an oil bypass valve Mopar Part # 04797726AB, as these are not reusable. Please refer to all applicable published service information for oil bypass valve installation

08-072-16

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and if required, updating the radio software.A small number of customers may experience one or more of the following: · Blind Spot module beep or chime sound may be heard continuously (KL Only). · Radio may keep the CAN bus network awake, causing a battery drain. · Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature.· Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). · Teleprompter does not appear when pressing the VR button.· VR operation cancels while in media mode. · Radio may display camera?s previous image before displaying the current image. · Navigation lost vehicle position during route calculation. · Navigation displays are missing after vehicle heading changes. · Navigation giving incorrect guidance to exit the highway. · FM audio may switch to AM after ignition cycle. · Text messages appear as sender?s phone number not their name. · VR phone button may not work at times. · Audio muted after AUX device is disconnected. · VR ?Listen? to text will only play 1st message. · Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). · Speed adjusted volume may not work.· AM/FM seek or tuner soft keys may be missing.· Display screen shows ambient temperature as ?- - ? not normal values. Improvements:· **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect.Improvements:· **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect.· HVAC temperature out of sync with radio display (KL Only).** · Spanish translation. · Radio station, scroll feature. · Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). · Displays correct media, song titles and tracks. · Incoming calls, audio enhance

21-025-16

Service Bulletin/Repair Instructions

Transmission Torque Converter Replacement After Drone Noise Verification This bulletin involves test driving the vehicle to listen for audible ?drone? noise at approximately 2,000 RPM. If drone noise is verified, normal torque converter replacement should be performed. The customer may describe a ?heavy droning noise? coming from the vehicle at an engine speed range of 1,800 RPM to 2,000 RPM with mid to deep throttle applied.

68206041A

Service Bulletin/Repair Instructions

Fan Support Assembly, Fan Support Bearing, Fan Pulley If you are replacing this part due to fan hub bearing failure, please also replace the fan clutch assembly using current Mopar stock (part number 52014729A$).~ Once installed, contact Christine Donegan at (866) 799-1692 ext 1257 to initiate a fast track request for the return of the parts for analysis.

68206041A$

Service Bulletin/Repair Instructions

17161

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17191

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17202

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

16887

Service Bulletin/Repair Instructions

Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

17109

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17124

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17127

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17135

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

11-002-15

Service Bulletin/Repair Instructions

Poor weld on muffler.

1100215

Service Bulletin/Repair Instructions

Poor weld on muffler.

17006

Service Bulletin/Repair Instructions

68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17007

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

05066241A$

Service Bulletin/Repair Instructions

Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.

05091960A$

Service Bulletin/Repair Instructions

Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

68103198A$

Service Bulletin/Repair Instructions

A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?

68184926A$

Service Bulletin/Repair Instructions

Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~

25-001-16

Service Bulletin/Repair Instructions

Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases the metal heater protrudes through the rubber membrane. The rubber material used in this unit is designed to withstand Diesel Exhaust Fluid (DEF) only. Exposure to fluids that contain hydrocarbons (i.e. diesel fuel) will damage the unit beyond repair. Units returned that exhibit this failure mode will have warranty claims that are rejected. Units that exhibit this failure mode should be considered customer abuse and should not be covered under warranty. Use the Hydroscopic test paper (P/N 223-44-863) available through MoparEssentialTools.com to confirm exposure.

2500116

Service Bulletin/Repair Instructions

18-062-16

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **P0335 - Crankshaft Position Sensor Circuit. · P0456 - EVAP System Small Leak. · P2610 - PCM Internal Engine Off Timer Performance.** · P0300 - Multiple Cylinder Misfire. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P0305 - Cylinder 5 Misfire. · P0306 - Cylinder 6 Misfire. · P0307 - Cylinder 7 Misfire. · P0308 - Cylinder 8 Misfire.

1806216

Service Bulletin/Repair Instructions

5RR541XRA

Service Bulletin/Repair Instructions

Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.

68105583A

Service Bulletin/Repair Instructions

Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~

RL305553A

Service Bulletin/Repair Instructions

9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

23-001-16 REV. E

Service Bulletin/Repair Instructions

Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**

2300116REVE

Service Bulletin/Repair Instructions

0805316REVB

Service Bulletin/Repair Instructions

RA3/RA4 Radio Software Enhancements

68141352A

Service Bulletin/Repair Instructions

3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~

08-053-16A

Service Bulletin/Repair Instructions

Radio software enhancement.

08-053-16B

Service Bulletin/Repair Instructions

Radio software enhancement.

0805316A

Service Bulletin/Repair Instructions

Radio software enhancement.

0805316B

Service Bulletin/Repair Instructions

Radio software enhancement.

0805316REVA

Service Bulletin/Repair Instructions

RA3/RA4 Radio Software Enhancements

05183348A$

Service Bulletin/Repair Instructions

KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik

68210084A$

Service Bulletin/Repair Instructions

Engine Out NOX Sensor 1/1 If causal part replacement is the Engine Out NOx sensor (Bank 1, Sensor 1/NOx A) PNs 68085740AA, or 68197109AA, please file claim under LOP 250809~

16103

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

16388

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Z5091195A

Service Bulletin/Repair Instructions

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

Z5091195A$

Service Bulletin/Repair Instructions

16374

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

16387

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

08-053-16

Service Bulletin/Repair Instructions

Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). · Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). · The Radio may switch from SiriusXM to an AM station by itself. · Uconnect registration always present, can not remove Uconnect account. · Teleprompter does not appear when pressing the Voice Recognition (VR) button. · VR operation cancels while in media mode. · Radio may display previous image before displaying the current image. · Navigation lost vehicle position during route calculation. · Navigation displays are missing after vehicle heading changes. · Navigation giving incorrect guidance to exit the highway. · FM audio may switch to AM after ignition cycle. · Text messages appear as sender?s phone number not their name. VR phone button may not work at times. · Audio muted after AUX device is disconnected. · VR, ? Listen? to text will only play first message. · Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). · Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). · SirusXM station information does not update. · Speed adjusted volume, may not work. · AM or FM seek or tuner soft keys may be missing. · Display screen show ambient temperature as ?- - ? not normal values. Improvements: · **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. · Ability to press VR button for more than one second.**

18-037-16

Service Bulletin/Repair Instructions

Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation. · P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). · U110E - Lost Ambient Temperature Message. · P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. · P2281 - Air Leak Between MAF And Throttle Body. · P1477 - Intake Air Diverter Valve Position Sensor Circuit Shorted To Ground. · U1421 - Implausible Ignition Key Off Time Received. · P026B - Injection Timing Performance. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release: · **NOx sensor calibration improvements. (Sales Code DG7). · Enhanced software for a No crank/No start issue. (U0100 - Lost Communication · Ambient Air Temperature (AAT) improvements. · 68RFE Transmission overall shift quality improvements. · SCR Efficiency scan tool test improvement. · Charging system improvements for single alternator applications (Changes the cutout threshold from 600 to 500 RPM). · Diesel Exhaust Fluid (DEF) system calibration improvement during Stationary Regeneration. · Cold idle speed stability improvement. · Charging system improvements for dual alternator applications. · Torque increase to 865 ft/lbs (D2 vehicles equipped with the Aisin transmission sales code DF2 only). · Fuel Filter Minder calibration changes. · wiTECH Fuel Pressure Override and Fuel System Run Up test improvements.

18-037-16 REV. A

Service Bulletin/Repair Instructions

Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation. P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). · U110E - Lost Ambient Temperature Message. · P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. · P2281 - Air Leak Between MAF And Throttle Body. P1477 - Intake Air Diverter Valve Position Sensor Circuit Shorted To Ground. U1421 - Implausible Ignition Key Off Time Received. · P026B - Injection Timing Performance. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release: · NOx sensor calibration improvements. (Sales Code DG7). Enhanced software for a No crank/No start issue. (U0100 - Lost Communication With ECM/PCM). (Sales Code DG7).** · Ambient Air Temperature (AAT) improvements. · 68RFE Transmission overall shift quality improvements. · SCR Efficiency scan tool test improvement. · Charging system improvements for single alternator applications (Changes the cutout threshold from 600 to 500 RPM). · Diesel Exhaust Fluid (DEF) system calibration improvement during Stationary Regeneration. · Cold idle speed stability improvement. Charging system improvements for dual alternator applications. · Torque increase to 865 ft/lbs (D2 vehicles equipped with the Aisin transmission sales code DF2 only). Fuel Filter Minder calibration changes. · wiTECH Fuel Pressure Override and Fuel System Run Up test improvements.

08-046-16

Service Bulletin/Repair Instructions

Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message Battery Voltage Low - Start Engine to Change Ride Height which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and trying to move the suspension from trailer ride height to normal ride height.

0804616

Service Bulletin/Repair Instructions

This Bulletin involves updating the (ASCM) software.

68277402A

Service Bulletin/Repair Instructions

Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

23-001-16 REV. D

Service Bulletin/Repair Instructions

This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

23-001-16 REV.D

Service Bulletin/Repair Instructions

SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.

2300116REVD

Service Bulletin/Repair Instructions

This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

09-004-16 REV. A

Service Bulletin/Repair Instructions

Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.

0900416 REV A

Service Bulletin/Repair Instructions

This bulletin involves replacing the engine assembly.

0900416REVA

Service Bulletin/Repair Instructions

This bulletin involves replacing the engine assembly.

18-036-16

Service Bulletin/Repair Instructions

SUBJECT: Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module (ECM) with the latest available software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel.

18-038-16

Service Bulletin/Repair Instructions

P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory.

1803616

Service Bulletin/Repair Instructions

Diagnostic And System Improvements.

1803716

Service Bulletin/Repair Instructions

Diagnostic And System Improvements.

1803816

Service Bulletin/Repair Instructions

This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and,

52029762A$

Service Bulletin/Repair Instructions

Urea tank shell Trucks equipped with a 6.7L Cummins Turbo Diesel only; If vehicle comes in with a P207F DTC, record the following information to be shared with the engineer. All Active and Inactive P-Codes~ - Refractometer concentration~ - WiTech Concentration~ - WiTech Concentration Sensor Temperature ~ - Urea Tank Temperature~ - Urea Tank level when fault was set~ - Hydrocarbon reading~ - Known fill history before and after the fault was set~ - Recent weather conditions in the area~ - Actions Taken since vehicle had been brought to the dealership ~ Please contact Gary Pleyte at cell (248) 705-3567 or Makenna Coe Smith at cell (248) 202-7545 with the above information. If you are unable to get a response within 15 mins, please continue with the repair according to the trouble tree for P207F.

15640

Service Bulletin/Repair Instructions

Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

08-028-16

Service Bulletin/Repair Instructions

RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.

18-023-16

Service Bulletin/Repair Instructions

Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:

09-004-16

Service Bulletin/Repair Instructions

68315574A$

Service Bulletin/Repair Instructions

Bumper Kit If you are ordering a Center Console bumper kit to repair a vehicle for TSB 23-001- 16 or RRT 16-011 and you receive kit PN 68315574AA, discard the instruction sheet shipped with the kit and reference TSB 23-001-16 REV. B for correct bumper installation instructions. ~ Note: This only applies to the AA level of the kit

0801416

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest

05150945A$

Service Bulletin/Repair Instructions

Powertrain Control Module If a PCM/ECM is being replaced due to liquid being present inside of the PCM/ECM electrical connector(s) on a 2015-2016 model year 5.7L Hemi DS, D2, DD, DJ or DX truck, please call Lou Nigro at cell (810) 293-3858. If no response is received within 15 minutes, please continue with repair.~

RL108213A$

Service Bulletin/Repair Instructions

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

53034160A

Service Bulletin/Repair Instructions

Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

17-002-15

Service Bulletin/Repair Instructions

Air Suspension Compressor Inoperative This bulletin involves replacing the Air Suspension Compressor Assembly. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find the following Diagnostic Trouble Code may have been set: ? C1556-14-Ride Height Air Pressure Sensor - Circuit Short To Ground Or Open In addition to the DTC listed above, customers may also experience one or more of the following conditions: ? Auto Level Rear Air Suspension does not operate.

05-013-15

Service Bulletin/Repair Instructions

Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. The customer may describe the Electronic Stability Control (ESC) Warning lamp is illuminated on the instrument cluster. Upon further inspection, the technician may find the following Diagnostic Trouble Code (DTC): C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.

0501315

Service Bulletin/Repair Instructions

Anti Lock Brake (ABS) Module System Enhancements.

68170201A

Service Bulletin/Repair Instructions

Part Description: Rotor - Front 2 Piece Issue Description: For SRT vehicles with the 2-piece Front Rotor (BR7 sales code), do NOT replace the rotor for a clicking noise occuring while turning at low parking lot speeds. Instead, remove front wheels and rotors and clean mating surfaces (wheel mounting face, rotor mounting faces (both sides), and hub mounting face) with a Scotch Brite Pad or equivalent, and re-assemble.~

03-004-15

Service Bulletin/Repair Instructions

Vibration During Quick Launch While Towing This bulletin involves replacing the rear prop shaft, if required. The customer may describe a vibration feeling during a fast launch from 0 mph (0 kph) to 11 mph (18 kph) and the vehicle hauling a heavy load. This vibration is most noticeable at a launch from a stop, at Wide Open Throttle (WOT) while towing a heavy trailer.

1700215

Service Bulletin/Repair Instructions

This bulletin involves replacing the Air Suspension Compressor Assembly.

18-088-15

Service Bulletin/Repair Instructions

P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory.

52106937A

Service Bulletin/Repair Instructions

Part Description: Dually Truck Front Wheel Cover Issue Description: If the customer complaint is for a noisy wheel cover, please verify the wheel cover is properly seated by removing and re-installing. Drive vehicle to verify noise. If noise is present, replace the wheel cover

18-002-15 REV B

Service Bulletin/Repair Instructions

Flash: Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. NOTE: This bulletin contains optional software update that should only be used in situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage ?OPTIONAL?. The other file is the standard software that does not contain improvements for the Drone/Shudder concern. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version. Both software versions will address the remaining conditions noted in the bulletin. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 64-129 km/h (40-80 mph). During normal diagnostics a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) present: ? P3426 - Cylinder 4 Deactivation Control Performance. ? P3402 - Cylinder 1 Deactivation Control Performance. ? P3442 - Cylinder 6 Deactivation Control Performance. ? P3450 - Cylinder 7 Deactivation Control Performance. ? U0140 - Lost Communication With Body Control Module. (Attempting to clear this DTC will be unsuccessful). ? P030X - Cylinder X Misfire Detected. ? P0300 - Multiple Cylinder Misfire Detected. Additionally the following enhancements have been implemented: Improved Cruise Control Acceleration mode. Improved Multi Displacement System operation. 6-Speed Automatic 66RFE transmission (Sales Code DFP). Multi Displacement System function improved while in stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). Potential small improvement

18-002-15 REV. B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

1800215 REV B

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated

1800215REVB

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated

08-111-15

Service Bulletin/Repair Instructions

RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio. A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted. Any of DTCs B1400-92-Front Left Audio Speaker Output - Performance Incorrect Operation and/or B1404-92- Front Right Audio Speaker Output - Performance Incorrect Operation and/or B1408-92-Rear Left Audio Speaker Output - Performance Incorrect Operation and/or B140C-92-Rear Right Audio Speaker Output - Performance Incorrect Operation, maybe active or stored. ? Radio display screen may turn off. ? Radio will stay on after the vehicle is turned off with remote. (Applies to vehicle with Mopar remote start add on package only). ? Radio will stay on for 20 minutes after ignition is turned off and the only way to turn off the radio is by pressing the power button on the radio. Software was updated to have the radio shut off based on the cluster accessory delay setting.

08-110-15

Service Bulletin/Repair Instructions

LED Lamp Configuration Update This bulletin involves configuring the Body Control Module (BCM). The customer may describe LED Turn Signals do not properly display.

0811015

Service Bulletin/Repair Instructions

This bulletin involves configuring the Body Control Module (BCM).

18-041-15 REV A

Service Bulletin/Repair Instructions

Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). ? U110E - Lost Ambient Temperature Message. ? P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. ? P2281 - Air Leak Between MAF And Throttle Body. ? P1477 - Intake Air Diverter Valve Position Sensor Circuit Shorted To Ground. ? U1421 - Implausible Ignition Key Off Time Received. ? P026B - Injection Timing Performance. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release. ? SCR Efficiency scan tool test improvement. ? 68RFE Transmission Shift Quality Improvements for low speed First to Neutral and Neutral to First (Garage Shifts). ? Charging system improvements for single alternator applications (Changes the cutout threshold from 600 to 500 RPM). ? Diesel Exhaust Fluid (DEF) system calibration improvement during Stationary Regeneration. ? Cold idle speed stability improvement. ? Charging system improvements for dual alternator applications. ? Torque increase to 865 ft/lbs (D2 vehicles equipped with the Aisin transmission sales code DF2 only). ? Fuel Filter Minder calibration changes. ? wiTECH Fuel Pressure Override and Fuel System Run Up test improvements.

08-108-15

Service Bulletin/Repair Instructions

Vehicle System Interface Module Unresponsive This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the latest available software. Customers may notice uplift components connected to the VSIM inoperative at times. This is caused by a condition where as the VSIM locks up and becomes unresponsive. No DTCs will be reported for loss of communication between the VSIM and Central Body Controller (CBC). This can be corrected by updating the VSIM with the latest available software. SYMPTOM ONLY FOR 2013 DD AND DP with Power Take Off Prep (Sales Code LBN) Customers may experience after 30 minutes of operation the PTO may shut off. The PTO will start working again after the ignition is cycled.

0810815

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the

18-002-15 REV A

Service Bulletin/Repair Instructions

Flash: Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. During normal diagnostics a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) present: ? P3426 - Cylinder 4 Deactivation Control Performance. ? P3402 - Cylinder 1 Deactivation Control Performance. ? P3442 - Cylinder 6 Deactivation Control Performance. ? P3450 - Cylinder 7 Deactivation Control Performance. ? U0140 - Lost Communication With Body Control Module. (Attempting to clear this DTC will be unsuccessful.) ? P030X - Cylinder X Misfire Detected. ? P0300 - Multiple Cylinder Misfire Detected. Additionally the following enhancements have been implemented: ? Improved Cruise Control Acceleration mode. ? Improved Multi Displacement System operation. 6-Speed Automatic 66RFE transmission (Sales Code DFP). ? Multi Displacement System function improved while in stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). ? Potential small improvement in fuel economy at higher altitudes. ? Potential improvement in high altitude engine idle RPM stability.

18-002-15 REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

1800215 REV A

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated

1800215REVA

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated

13289

Service Bulletin/Repair Instructions

Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

68085740A

Service Bulletin/Repair Instructions

Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information. Please contact Christine Donegan at (866) 799-1692 ext 1257~ If causal part replacement is the System Out NOx sensor (Bank 1, Sensor 2) PNs 68085740AA, or 68197109AA, please file claim under LOP 250810. If for the Engine Out NOx Sensor (Bank 1, Sensor 1) use LOP 250809.

68085740A$

Service Bulletin/Repair Instructions

13284

Service Bulletin/Repair Instructions

Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13286

Service Bulletin/Repair Instructions

Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13225

Service Bulletin/Repair Instructions

Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

56046094A

Service Bulletin/Repair Instructions

Part Description: Cruise Control Switch Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair

56046094A$

Service Bulletin/Repair Instructions

13110

Service Bulletin/Repair Instructions

Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13111

Service Bulletin/Repair Instructions

Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13303

Service Bulletin/Repair Instructions

Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13317

Service Bulletin/Repair Instructions

Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com

23-037-15

Service Bulletin/Repair Instructions

Windshield Wiper Blade/Element Maintenance

13059

Service Bulletin/Repair Instructions

Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13104

Service Bulletin/Repair Instructions

Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

12877

Service Bulletin/Repair Instructions

Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com

13003

Service Bulletin/Repair Instructions

Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com

08-090-15

Service Bulletin/Repair Instructions

Rear Park Assist Chime Incorporation This bulletin involves the introduction of speakers to support the ParkSense Rear Park Assist chime. The customer may describe a lack of the audible chime during the use of the Park Sense Rear Park Assist system.

SB08-090-15

Service Bulletin/Repair Instructions

RAM 3500 CAB CHASSIS AND RAM 4500/5500 CAB CHASSIS: LACK OF AUDIBLE CHIME DURING THE USE OF PARKSENSE REAR PARK ASSIST SYSTEM *CN

18-055-15

Service Bulletin/Repair Instructions

MIL Illuminates On Rough Roads This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination while driving on rough roads. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: ? P0300 - Multiple Cylinder Misfire ? P0301 - Cylinder 1 Misfire ? P0302 - Cylinder 2 Misfire ? P0303 - Cylinder 3 Misfire ? P0304 - Cylinder 4 Misfire ? P0305 - Cylinder 5 Misfire ? P0306 - Cylinder 6 Misfire ? P0307 - Cylinder 7 Misfire ? P0308 - Cylinder 8 Misfire

SB18-055-15

Service Bulletin/Repair Instructions

2015 RAM 2500 PICKUP AND 2015 RAM 3500 PICKUP: VEHICLES WITH 5.7L ENGINES, WHILE DRIVING ON ROUGH ROADS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP ILLUMINATION. PROCEDURE ON REPROGRAMMING POWERTRAIN CONTROL MODULE WITH LATEST SOFTWARE *CN

12446

Service Bulletin/Repair Instructions

Inspection and Return: 68261532AA: Evaporator - Air Conditioning

12457

Service Bulletin/Repair Instructions

Molding Sill-Rear

31-001-15

Service Bulletin/Repair Instructions

Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.

12442

Service Bulletin/Repair Instructions

Inspection and Return: Motor - Window Regulator,Frt. &Rear Door

12408

Service Bulletin/Repair Instructions

TAILLIGHT.

82214909A

Service Bulletin/Repair Instructions

Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?

08-081-15

Service Bulletin/Repair Instructions

Unable To Register With Uconnect This bulletin involves retrieving MDN and MEID numbers from the radio. Creating a Star case and recording the MDN and MEID with in the Star Case. The Star center will reply back with an access code that will need to be entered into the radio. The customer may notice that their Uconnect Apps do not work and they can?t register with Uconnect.

12398

Service Bulletin/Repair Instructions

STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification

82214739A

Service Bulletin/Repair Instructions

Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.

12395

Service Bulletin/Repair Instructions

Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification

68317270A

Service Bulletin/Repair Instructions

2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.

12351

Service Bulletin/Repair Instructions

Inspection and Return:Brake Rotor-52121050AA

12357

Service Bulletin/Repair Instructions

Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification

68258392A

Service Bulletin/Repair Instructions

RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.

68232369A

Service Bulletin/Repair Instructions

HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.

12312

Service Bulletin/Repair Instructions

Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD

68224166A

Service Bulletin/Repair Instructions

HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288

12272

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 04779884AC

68222862A

Service Bulletin/Repair Instructions

Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.

68211004A

Service Bulletin/Repair Instructions

Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.

68210300A

Service Bulletin/Repair Instructions

Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.

12253

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 68188899AA

68174064A

Service Bulletin/Repair Instructions

Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.

68140664A

Service Bulletin/Repair Instructions

Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.

12213

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 04779712AA

25-001-15 REV-A

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Level Sensor Manufacturing Defect This bulletin involves replacing the DEF pump module. A manufacturing defect in the level sensor may have occurred, if the level sensor was built within the time frame listed above. There may be a Malfunction Indicator Lamp (MIL) illuminated. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P203B - Reductant Level Sensor Circuit Performance. ? P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. ? P203D - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit High.

68090604A

Service Bulletin/Repair Instructions

Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.

68080819A

Service Bulletin/Repair Instructions

Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com

68079375A

Service Bulletin/Repair Instructions

Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.

56041380A

Service Bulletin/Repair Instructions

Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.

55112621A

Service Bulletin/Repair Instructions

Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com

05191925A

Service Bulletin/Repair Instructions

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.

12137

Service Bulletin/Repair Instructions

Return: Molding Kit - Wheel Lip Opening

05154400A

Service Bulletin/Repair Instructions

Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.

05149141A

Service Bulletin/Repair Instructions

Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com

08-031-15 REV-B

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Intermittently blind spot chime will not turn off (KL vehicles only). ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Faster response time when using the Remote Service App (U.S. market only). ? Faster connection time with 911(U.S. market only). ? Keyboard improvements, in the Points Of Interest (POI) section. ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? D

SB-08-031-15REVB

Service Bulletin/Repair Instructions

SOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO CAMERA IMAGE IS DISPLAYED BEFORE CURRENT IMAGE. MODEL 2015 CHARGER, RAM 4500, 5500, RAM 3500, 2500, 1500 PICKUP, VIPER, CHEROKEE, CHALLENGER, GRAND CHEROKEE, DURANGO, CHRYSLER 300. *PE

04861963A

Service Bulletin/Repair Instructions

Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.

04610124A

Service Bulletin/Repair Instructions

Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair

1UU47DX9A

Service Bulletin/Repair Instructions

Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part

6th Edition 2015

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Volume 1, Issue 6

08-007-15 REVA

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? Blind Spot module beep or chime sound may be heard continuous (KL Only). ? Radio may keep the CAN bus network awake, causing a battery drain. ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? Voice Recognition (VR) operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? Voice Recognition (VR) phone button may not work at times. ? Audio muted after AUX device is disconnected. ? Voice Recognition (VR) , ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Displays correct media, song titles and tracks. ? Incoming calls, audio enhancements (LA, LD and LX Only). ? Audio for strong AM stations. ? VR performance. ? Settings can only be changed in run mode, not ACC. ? Notify user wh

SB08-031-15REV-A

Service Bulletin/Repair Instructions

RA3 RA4 RADIO ENHANCEMENTS. BULLETIN INVOLVES INSPECTING AND UPDATING RADIO SOFTWARE *CN

08-028-15 REVA

Service Bulletin/Repair Instructions

RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Audio mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud (Grand Cherokee only). ? U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only). Improvements: ? Only allow vehicle settings to be changed in run mode. To help ensure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.

08-029-15

Service Bulletin/Repair Instructions

CHRYSLER 2015 JEEP CHEROKEE, RAM 1500 PICKUP- RAM 2500,3500,4500. CUSTOMERS ARE NOT ABLE TO CHANGE TEMP. OF HEATED SEATS , RADIO NOT ALLOWING SELECTION OF PROPER LANGUAGE, RADIO FANS CONTINUE TO RUN AT HIGH SPEED. *LJ UPDATED 10/13/15. *PE

08-029-15 REVA

Service Bulletin/Repair Instructions

RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may be locked. ? Backup display may not turn off. ? Audio Mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud. ? The radio does not allow selection of the Polish language. ? The radio fan continually runs at high speed. ? Customer perception may be the radio fan is too loud. Improvements: ? Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.

25-001-15

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Level Gauge Inaccurate Or Stuck This bulletin involves verifying the correct DEF level in the tank and if necessary, replacing the DEF pump module. A small number of customers may comment that their DEF level gauge is stuck for long periods of time or is erratic. The customer may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P203B - Reductant Level Sensor Circuit Performance ? P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. ? P203D - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit High.

2500115

Service Bulletin/Repair Instructions

18-041-15

Service Bulletin/Repair Instructions

Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P2281 - Air Leak Between MAF And Throttle Body. ? P1477 - Intake Air Diverter Valve Position Sensor Circuit Shorted To Ground. ? U1421 - Implausible Ignition Key Off Time Received. ? P026B - Injection Timing Performance. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release. ? 68RFE Transmission Shift Quality Improvements for low speed First to Neutral and Neutral to First (Garage Shifts). ? Charging system improvements for single alternator applications (Changes the cutout threshold from 600 to 500 RPM). ? Diesel Exhaust Fluid (DEF) system calibration improvement during Stationary Regeneration. ? Cold idle speed stability improvement. ? Charging system improvements for dual alternator applications. ? Torque increase to 865 ft/lbs (D2 vehicles equipped with the Aisin transmission sales code DF2 only). ? Fuel Filter Minder calibration changes. ? wiTECH Fuel Pressure Override and Fuel System Run Up test improvements.

08-043-15

Service Bulletin/Repair Instructions

Mirror fold/unfold switch inoperable.

0804315

Service Bulletin/Repair Instructions

Mirror fold/unfold switch inoperable.

09-002-15 REV.A

Service Bulletin/Repair Instructions

CHRYSLER 2014-2015 DODGE RAM 2500, 3500 4500/5500 PICKUP , CAB CHASSIS. BULLETIN INFORMATION REGARDING KNOCKING NOISE COMING FROM THE ENGINE AFTER VEHICLE SITTING OVERNIGHT. ENGINE REPLACEMENT IS REQUIRED. *LJ

22-002-15 REV. A

Service Bulletin/Repair Instructions

Service Tire Pressure System Message This bulletin involves replacing all of the Tire Pressure Module (TPM) sensors. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): NOTE: The cluster will always display the low tire indicator if the tire pressure is under specification, or if there is a DTC set in the TPM system. If a DTC is set, the indicator will flash for 75 seconds, and then stay on solid when the vehicle is started. ? C1501-07 Tire Pressure Sensor 1 - Mechanical Failure. ? C1501-31 Tire Pressure Sensor 1 - No Signal. ? C1502-07 Tire Pressure Sensor 2 - Mechanical Failure. ? C1502-31 Tire Pressure Sensor 2 - No Signal. ? C1503-07 Tire Pressure Sensor 3 - Mechanical Failure. ? C1503-31 Tire Pressure Sensor 3 - No Signal. ? C1504-07 Tire Pressure Sensor 4 - Mechanical Failure. ? C1504-31 Tire Pressure Sensor 4 - No Signal.

08-030-15

Service Bulletin/Repair Instructions

Auto Headlamp Enhancements This bulletin involves checking Tunnel Detection values and performing a vehicle reconfiguration if needed. The customer may experience when exiting a dark parking structure or dark tunnel the auto headlamps may not turn off. The customer may also experience when driving on an over cast day the auto headlamps may cycle on and off frequently.

08-031-15

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Keyboard improvements, in the Points Of Interest (POI) section. ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Making assist calls. ? App functionality and screen displays. ? Displays correct media, song titles and tracks. ? Travel

08-028-15

Service Bulletin/Repair Instructions

RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud (Grand Cherokee only). ? U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only). Improvements: ? Only allow vehicle settings to be changed in run mode. To help ensure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.

22-002-15

Service Bulletin/Repair Instructions

Service Tire Pressure System Message This bulletin involves inspecting and replacing the Tire Pressure Module (TPM) sensor if required. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): NOTE: The cluster will always display the low tire indicator if the tire pressure is under specification, or if there is a DTC set in the TPM system. If a DTC is set, the indicator will flash for 75 seconds and then stay on solid when the vehicle is started. ? C1501-07 Tire Pressure Sensor 1 - Mechanical Failure. ? C1501-31 Tire Pressure Sensor 1 - No Signal. ? C1502-07 Tire Pressure Sensor 2 - Mechanical Failure. ? C1502-31 Tire Pressure Sensor 2 - No Signal. ? C1503-07 Tire Pressure Sensor 3 - Mechanical Failure. ? C1503-31 Tire Pressure Sensor 3 - No Signal. ? C1504-07 Tire Pressure Sensor 4 - Mechanical Failure. ? C1504-31 Tire Pressure Sensor 4 - No Signal.

2200215

Service Bulletin/Repair Instructions

18-013-15

Service Bulletin/Repair Instructions

Flash: U0140 Lost Communication With Body Control Module (BCM) This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated (latest available) software. During normal diagnostics a technician may find Diagnostic Trouble Code (DTC) U0140 Lost Communication With Body Control Module. Attempting to clear the DTC will be unsuccessful.

1801315

Service Bulletin/Repair Instructions

18-012-15

Service Bulletin/Repair Instructions

1801215

Service Bulletin/Repair Instructions

08-007-15

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? Voice Recognition (VR) operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? Voice Recognition (VR) phone button may not work at times. ? Audio muted after AUX device is disconnected. ? Voice Recognition (VR) , ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Displays correct media, song titles and tracks. ? Incoming calls, audio enhancements (LA, LD and LX Only). ? Audio for strong AM stations. ? VR performance. ? Settings can only be changed in run mode, not ACC. ? Notify user when messaging features are not supported on certain phones/devices. ? Shows direction and distance for POI when using VR.

18-002-15

Service Bulletin/Repair Instructions

08-079-14 REV. C

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only) The Radio may switch from SiriusXM to an AM station by itself Uconnect registration always present, can not remove Uconnect account Teleprompter does not appear when pressing the Voice Recognition (VR) button VR operation cancels while in media mode Radio may display previous cameras image before displaying the current image Navigation lost vehicle position, during route calculation Navigation displays are missing after vehicle heading changes Navigation giving incorrect guidance to exit the highway FM audio may switch to AM after ignition cycle Text messages appear as sender?s phone number not their name. VR phone button may not work at times Audio muted after AUX device is disconnected VR, ? Listen? to text, will only play 1st message Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only) SirusXM station information does not update. Speed adjusted volume, may not work AM or FM seek or tuner soft keys may be missing Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC.

08-079-14REV.C

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

0807914REVC

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous cameras image before displaying the current image. Navigation lost vehicle position, during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR, ? Listen? to text, will only play 1st message. Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). SirusXM station information does not update. Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC. Notify user when messaging features are not s

0807914b

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous cameras image before displaying the current image.

08-108-14

Service Bulletin/Repair Instructions

RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud (Grand Cherokee only). U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only).Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.

08-109-14

Service Bulletin/Repair Instructions

RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud. The radio does not allow selection of the Polish language. The radio fan continually runs at high speed. Customer perception may be the radio fan is too loud.Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.

0810814

Service Bulletin/Repair Instructions

0810914

Service Bulletin/Repair Instructions

08-099-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

17-008-14

Service Bulletin/Repair Instructions

CHRYSLER: 2014 RAM CAB CHASSIS: REPAIRS ON THE REAR STABILZER BAR ARE REIMBURSABLE WITHIN THE GUIDELINES OF THE WARRANTY WHICH ONLY APPLIES TO 2013-2014 MODEL VEHCLES. *LJ

08-096-14

Service Bulletin/Repair Instructions

Uconnect Access Buttons On The Rear View Mirror Are Inoperative This bulletin involves reconfiguring the vehicle for proper Uconnect Access operation. The customer may notice that the Uconnect Access feature is inoperative. Pressing either button (Assist or 9-1-1) on the rear view mirror will not activate that feature.

0809614

Service Bulletin/Repair Instructions

Uconnect Access Buttons On The Rear View Mirror Are Inoperative

21-037-14

Service Bulletin/Repair Instructions

66RFE Transmission Slip Under High Engine Load And Premature Wear This bulletin involves inspecting the torque converter build date and if necessary, replacing the torque converter. A small number of torque converters were manufactured with the oil grooves on the internal friction discs too wide. This may result in the transmission slipping under heavy loads causing premature wear.

2103714

Service Bulletin/Repair Instructions

66RFE Transmission Slip Under High Engine Load And Premature Wear

062509-42319

Service Bulletin/Repair Instructions

CHRYSLER: 2013-2014 RAM PICKUP, CHASSIS 3500/2500 SERIES: THE SPEEDOMETER SOFTWARE NEEDS TO BE UPDATED, REPROGRAMMING OF THE ABS MODULE SOFTWARE IS HIGHLY RECOMMENDED. *LJ

081617

Service Bulletin/Repair Instructions

CHRYSLER: 2013-2014 RAM CAB CHASSIS SERIES: PDC COVER. SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. *LJ

18-052-14

Service Bulletin/Repair Instructions

Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel.Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: P2281 - Air Leak Between MAF And Throttle Body. U1421 - Implausible Ignition Key Off Time Received. P026B - Injection Timing Performance.Other Software Improvements: Charging system improvements for dual alternator applications. Torque increase to 865 ft/lbs (D2 vehicles equipped with the Aisin transmission sales code DF2 only) Fuel Filter Minder calibration changes. wiTECH Fuel Pressure Override and Fuel System Run Up test improvements

1805214

Service Bulletin/Repair Instructions

6.7L Diagnostic And System Improvements

25-003-14

Service Bulletin/Repair Instructions

Information: P207F P1C70 And SCR Inducement Strategy

2500314

Service Bulletin/Repair Instructions

Information: P207F P1C70 And SCR Inducement Strategy

STAR News No. 85

Service Bulletin/Repair Instructions

STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.

MDH04117

Service Bulletin/Repair Instructions

CHRYSLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE RADIO FREQUENCY ON SOME HUB VEHICLES HAVE SOFTWARE PROBLEMS THAT CAUSE SLOW KEYLESS ENTRY RESPONSE. *LJ

08-026-13REV.B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

9002519

Service Bulletin/Repair Instructions

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.