S1203000003 REV.A
Service Bulletin/Repair Instructions
Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning
Vehicle report
2017 RAM 3500
Service bulletins
326 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
112906
Service Bulletin/Repair Instructions
BEARING - CRANKSHAFT THRUST and KIT
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000032
Service Bulletin/Repair Instructions
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
110603
Service Bulletin/Repair Instructions
SPEAKER - NONE
110604
Service Bulletin/Repair Instructions
SPEAKER - NONE
S2610000001
Service Bulletin/Repair Instructions
Seatbelt Slow Retraction.
9100735
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
S2503000004
Service Bulletin/Repair Instructions
Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies.
106241
Service Bulletin/Repair Instructions
LAMP - DOME
104974
Service Bulletin/Repair Instructions
LAMP - DOME
103774
Service Bulletin/Repair Instructions
LAMP - DOME
S1625000002 REV.B
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set
103288
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
103289
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
S1425000019 REV.A
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.
102387
Service Bulletin/Repair Instructions
SEAL - OUTPUT SHAFT
102389
Service Bulletin/Repair Instructions
SEAL - OUTPUT SHAFT
102307
Service Bulletin/Repair Instructions
GEAR - REACTION SUN
101232
Service Bulletin/Repair Instructions
Plate - Planetary
67A Rev 4 Combo
Service Bulletin/Repair Instructions
Emission Recall 67A D Truck Engine Calibration
67A Rev 3 Combo
Service Bulletin/Repair Instructions
EMISSION RECALL 67A D Truck Engine Calibration
98354
Other
Valve - EGR
S1625000004 REV.A
Service Bulletin/Repair Instructions
On Board Diagnosis (OBD) Monitor Readiness Information
25-003-24 REV. A
Service Bulletin/Repair Instructions
6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension
25-003-24
Service Bulletin/Repair Instructions
6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension
98016
Warranty Program/Extension
Warranty Bulletin D-24-10 (XQ1) Emission Control System Components – Select 2013 - 2019 RAM 2500 Pickup (DJ) and 2013- 2019 RAM 3500 Pickup (D2)
Reference67A
Service Bulletin/Repair Instructions
Emission Recall 67A D Truck Engine Calibration
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100268
Service Bulletin/Repair Instructions
Steering Drag Link If drag link had been welded due to V06 recall repair and there is an alignment concern, prior to drag link replacement ensure that the welded draglink toe setting procedure has been followed first. ~ ~ Service Library: 02 - Front Suspension / Wheel Alignment / Standard Procedure / TOE SETTING PROCEDURE FOR TRUCKS WITH DRAG LINK RECALL WELD ~
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Recall06A
Service Bulletin/Repair Instructions
Emissions Recall 06A - Vehicle Emission Control Information Label
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0901323
Service Bulletin/Repair Instructions
6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
S2208000080
Service Bulletin/Repair Instructions
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
S2223000063
Service Bulletin/Repair Instructions
Ambient Temperature Sensor Servicing.
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S1623000028 Rev.
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1625000003 Rev.
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.
S2214000003
Service Bulletin/Repair Instructions
Guidelines For The Use Of Alternative Diesel Fuels.
9004470
Service Bulletin/Repair Instructions
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
9100062
Service Bulletin/Repair Instructions
Bed Step If you are installing the AH level or older Bed Step kit on a D2 3500 truck, then also order two units of washer 06508010AA. Reference I-sheet K6862947AC from the bed step kit, page 2, graphic 2. Washers are to be installed on bolts D, between the bed step A and vehicle. Note washers are not required with AH level or older kits installed on DJ 2500 trucks, or with AI or newer level bed steps.
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
85049
Service Bulletin/Repair Instructions
COOLER - EGR
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S1708000118
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
1800722
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may findthat one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P064F - Unauthorized Software/Calibration Detected. P2201 - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 1. P24C7 - Particulate Matter Sensor Temperature Circuit Performance. P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P202E - Reductant Injector Performance. P218F - Reductant No Flow Detected. In addition, the following software enhancements are also available: Fuel filter minder improvement. Calibration changes to engine-off timer. Changes to engine warm up protection. Hydrocarbon Desorption (HCD) driveability improvements. A/C pressure sensor update. Exhaust Gas Recirculation (EGR) calibration changes.
9004445
Service Bulletin/Repair Instructions
Transfer Case Shift Lever Design Change
S1623000028
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
S1723000001
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
78880
Service Bulletin/Repair Instructions
UPDATES - SAFETY RECALL Y26 WHEEL STUDS
18-073-21
Service Bulletin/Repair Instructions
Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P218F - Reductant No Flow Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. The customer will not notice any drivability issues associated with these DTCs. These DTCs may set when the vehicles is parked for a long time and the ambient temperatures are below -11 °C (12 °F).
S1623000028RevE
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
9003759
Service Bulletin/Repair Instructions
Housing, Overhead Console If you have a 2017 RAM Truck with a lighting concern in the overhead console, please call Jeff Pagel at cell (248) 421-3265. If no response in 15 minutes, continue with repair. Send photographs to jeff.pagel@fcagroup.com.
S2108000163
Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S1723000001RevD
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S2108000144
Service Bulletin/Repair Instructions
No Start, No Crank
9004386
Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
9004374 Rev. A
Service Bulletin/Repair Instructions
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
9004374-1
Service Bulletin/Repair Instructions
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
9004374RevA
Service Bulletin/Repair Instructions
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
9004374
Service Bulletin/Repair Instructions
NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
S1608000226
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S2008000113
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S2008000113 Rev.
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S16080002261
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S1723000001 Rev.
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1723000001RevC
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer complaint may include engine oil leak/consumption.
S1623000028RevD
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Appears Loose Or Shakes
9004351
Service Bulletin/Repair Instructions
PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
S1625000007 Rev.
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
S1625000007RevA
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
S2109000001
Service Bulletin/Repair Instructions
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
S1709000010 Rev.
Service Bulletin/Repair Instructions
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
S1908000028 Rev.
Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings
S1908000102
Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings
S1918000003 Rev.
Service Bulletin/Repair Instructions
Revision A: Intermittent Engine Buck, Surge, or Misfire.
S1918000003RevA
Service Bulletin/Repair Instructions
Revision A: Intermittent Engine Buck, Surge, or Misfire.
08-094-20
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
0809420
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
S2008000144
Service Bulletin/Repair Instructions
External Fuel Pump Relay Kit Now Available
9003814
Service Bulletin/Repair Instructions
Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
9004299
Service Bulletin/Repair Instructions
Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
S2005000004 Rev.
Service Bulletin/Repair Instructions
(Revision C) C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
9003637
Service Bulletin/Repair Instructions
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
09-011-20
Service Bulletin/Repair Instructions
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
0901120
Service Bulletin/Repair Instructions
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
S2019000004
Service Bulletin/Repair Instructions
Click Or Pop From Drag Link
S2008000093
Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation
0806120
Service Bulletin/Repair Instructions
Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
23-016-20
Service Bulletin/Repair Instructions
5th Wheel/Gooseneck Trailer Hitch Does Not Fit
2301620
Service Bulletin/Repair Instructions
5th Wheel/Gooseneck Trailer Hitch Does Not Fit
S2008000079
Service Bulletin/Repair Instructions
Cluster Engine Run Hours Resets To Zero While Driving
S2009000003
Service Bulletin/Repair Instructions
Turbocharger vs Turbocharger Actuator Replacement
9004245
Service Bulletin/Repair Instructions
GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star case.
S1625000007
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
S2009000002
Service Bulletin/Repair Instructions
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
03-001-20
Service Bulletin/Repair Instructions
Rear Axle Vibration, Shudder Or Chatter This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration. The customer may describe the following: A chatter, shudder, or vibration from the rear axle during turns. This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axlefluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components.This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every2 years or 20,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual.
23-015-20
Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19
S2005000004
Service Bulletin/Repair Instructions
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
08-049-20
Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2021000002
Service Bulletin/Repair Instructions
Valve Body Pressure Testing Plug Inspection
S2019000002
Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC
9004251
Service Bulletin/Repair Instructions
RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body.
9004246
Service Bulletin/Repair Instructions
MODULE, Anti-Lock Brake System If ordering ECU PN 68347098AB or later to repair a C0020-01 ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE, The HCU Hydraulic Control Unit can be replaced alone for this DTC. For any other DTC's follow published diagnostics.
S1508000480
Service Bulletin/Repair Instructions
Speed Control Operates Intermittently
S2003000002
Service Bulletin/Repair Instructions
Chatter, Shudder, or Vibration From Rear Axle During Turns
S2023000014
Service Bulletin/Repair Instructions
Single Pop Noise From Rear Of Sunroof While Opening
S1918000003
Service Bulletin/Repair Instructions
Intermittent Engine Buck, Surge, or Misfire.
S2008000013
Service Bulletin/Repair Instructions
Key Programming, Security Pin Request, Pin Invalid
9004218
Service Bulletin/Repair Instructions
CASE ASSEMBLY, Differential For concern of shudder/chatter/vibration from the rear axle that is more prominent during turns and customer has the following: 1) Limited Slip Differential 2) No record of rear axle oil being serviced in the last 20,000 miles 3) No apparent damage to the axle/differential case or differential case internal gears Service the rear axle oil with new and test drive to see if condition is still present. If still present follow standard diagnostic procedures and contact FCA Redacted Content for further assistance.
9004022
Service Bulletin/Repair Instructions
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
08-111-19 REV. A
Service Bulletin/Repair Instructions
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
21-017-19 REV. A
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).
2101719
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).
VB3
Service Bulletin/Repair Instructions
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
VB3 REV1
Service Bulletin/Repair Instructions
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
31-003-19
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-004-19
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-005-19
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-006-19
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100519
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
D-19-25
Service Bulletin/Repair Instructions
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
D1925
Service Bulletin/Repair Instructions
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
08-111-19
Service Bulletin/Repair Instructions
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
0811119
Service Bulletin/Repair Instructions
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
18-089-19
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1808919
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9004144
Service Bulletin/Repair Instructions
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
08-089-19
Service Bulletin/Repair Instructions
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
9003220
Service Bulletin/Repair Instructions
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
55488
Service Bulletin/Repair Instructions
PadKit- Front Disc Brake
55502
Service Bulletin/Repair Instructions
PadKit- Front Disc Brake
55189
Service Bulletin/Repair Instructions
Actuator-Multiaitr
55308
Service Bulletin/Repair Instructions
Bin- Storage
55429
Service Bulletin/Repair Instructions
Mat Kit- Floor Front
9003988
Service Bulletin/Repair Instructions
Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 or stacey.davis@fcagroup.com if the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.
Volume 5 Issue 5
Service Bulletin/Repair Instructions
Warranty Operations Newsletter ? Volume 5, Issue 5
OD55473
Service Bulletin/Repair Instructions
SAFETY RECALL U74 & V44 ? TAILGATE LATCH (UPDATED) WIC ARTICLE 2688- RECALL RELATED DAMAGE 2015-2017MY RAM TRUCKS
54935
Service Bulletin/Repair Instructions
Sensor-nitrous oxlde
55134
Service Bulletin/Repair Instructions
Latch- Front Door
55309
Service Bulletin/Repair Instructions
Power Transfer Unit
55310
Service Bulletin/Repair Instructions
Run-Front Door Glass
55312
Service Bulletin/Repair Instructions
Molding-Wheel Plane
OD55431
Service Bulletin/Repair Instructions
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
55311
Service Bulletin/Repair Instructions
Damper-Steering
55322
Service Bulletin/Repair Instructions
Head-Cylinder
55324
Service Bulletin/Repair Instructions
Head-Cylinder
55272
Service Bulletin/Repair Instructions
Tube- Fuel Filler
OD55341
Service Bulletin/Repair Instructions
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
55221
Service Bulletin/Repair Instructions
Engine Oil- OW20
55136
Service Bulletin/Repair Instructions
Tube- Fuel Filler
9003357
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.
55096
Service Bulletin/Repair Instructions
Engine Oil- OW20
54966
Service Bulletin/Repair Instructions
Module-Parking Assist
54973
Service Bulletin/Repair Instructions
Outlet- Air conditioning & heater
54931
Service Bulletin/Repair Instructions
TAILPIPE - EXHAUST
54583
Service Bulletin/Repair Instructions
Transmission ? With Torque Converter
54698
Service Bulletin/Repair Instructions
POWER DISTRIBUTION CENTER - INTELLIGENT POWER
54920
Service Bulletin/Repair Instructions
Panel Assembly-Door Trim
54637
Service Bulletin/Repair Instructions
FASCIA - REAR
54638
Service Bulletin/Repair Instructions
ASH RECEIVER - INSTRUMENT PANEL
Volume 5 Issue 4
Service Bulletin/Repair Instructions
Warranty Operations Newsletter Volume 5, Issue 4
BJA46597
Service Bulletin/Repair Instructions
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
9003779
Service Bulletin/Repair Instructions
Diesel Particulate Filter (DPF) Assembly For Cummins equipped vehicles ONLY: If a customer comes in with a check engine light for P2002 which has led to replacing the DPF, please contact Dean Armstrong at cell (248) 202-8148. Cummins engineering is currently investigating the root cause to this condition. If you do not receive an answer or call back within 15 minutes, proceed with the repair.
9003600
Service Bulletin/Repair Instructions
USB Charging port.
9003293
Service Bulletin/Repair Instructions
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
9003821
Service Bulletin/Repair Instructions
Engine Air Filter For RAM 2500, 3500, 4500, and 5500, 6.7L turbo diesel engines, customers are experiencing a MIL with DTC P2280 and oil soaked air intake filters are being replaced to service the vehicle. Please call Dipak Patel (Product Engineer) at 810-399-9010 to help with collecting more information on this issue. If no response in 15 minutes, please proceed with repair.
0805317REVC
Service Bulletin/Repair Instructions
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Enhanced Voice recognition (VR) performance. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.
0500517
Service Bulletin/Repair Instructions
Left Front Brake Hose Weepage This bulletin involves inspecting the left front brake hose and Wheel Speed Sensor (WSS) wire harness, replace if needed. Customers may notice a low brake fluid and/or Anti-Lock Brake System (ABS) warning indicator(s) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:C0031-1D - Left Front Wheel Speed Sensor - Circuit Current Out Of Range. C0031-2F - Left Front Wheel Speed Sensor - Signal Erratic. C0031-62 - Left Front Wheel Speed Sensor - Signal Compare Failure. C0049-7B - Brake Fluid - Low Fluid Level.
9003718
Service Bulletin/Repair Instructions
Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the normal diagnostic procedure. Before replacing the camera, please disconnect and clean harness and camera connector. Clean & dry both connectors. If replacing the camera, please replace wire harness also and return parts to QEC.
9003808
Service Bulletin/Repair Instructions
Rocker Arm If normal diagnosis has led to a broken rocker arm, please replace all 12 rockers. Contact Stephen Alvarado at the STAR Center at (866) 799-1695 ext. (4720271) to arrange a fast track return for the parts. Cummins engineering is currently investigating the root cause to this condition and would like to get these parts back for analysis.
9003802
Service Bulletin/Repair Instructions
SCR Converter - Ammonia Trap If a customer comes in with a check engine light for P20EE and has led to replacing the SCR, please contact Dean Armstrong at (248)-944-5364. Cummins and FCA engineering is currently investigating the root cause to this condition. If you do not receive an answer or call back within 15 minutes, proceed with normal diagnostics
9003788
Service Bulletin/Repair Instructions
Master Cylinder, Brake Before replacing the master cylinder please call Paul Kuehl at (248) 535-7013. If no response in 15 minutes, proceed with repair.
23-044-17
Service Bulletin/Repair Instructions
Headlamp Aim Incorrect This bulletin involves adjusting the headlamps to proper specifications. The customer may describe that the headlamps are aimed too high.
08-028-17 REV. B
Service Bulletin/Repair Instructions
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
9003723
Service Bulletin/Repair Instructions
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
23-039-17
Service Bulletin/Repair Instructions
Rear Door Fixed Glass Cover is Loose This bulletin involves rework to the rear door fixed glass cover trim. The customer may notice the glass cover trim is loose or shows a gap on either of the rear doorFig. 1.Gap Identified at Door
23-040-17
Service Bulletin/Repair Instructions
Gap at Center Stack at the Instrument Panel This bulletin involves rework to the center stack trim at the instrument panel. The customer may notice a large gap where the center stack meets the instrument panelFig. 1.Gap at Center Stack Trim
1807317
Service Bulletin/Repair Instructions
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P202E - Reductant Injector Performance. P218F - Reductant No Flow Detected. Customers may experience one or more of the following conditions:Unpleasant odor in the vehicle at low speeds and when regeneration is active. Intermittent no crank and no start(68RFE automatic transmission only). Unable to complete ?Fuel Pressure Override? test in the scan tool. In addition, the following software enhancements are also available:Calibration changes to engine-off timer. Changes to engine warm up protection. Hydrocarbon Desorption (HCD) driveability improvements. A/C pressure sensor update. Exhaust Gas Recirculation (EGR) calibration changes. Improved fuel filter reminder calibration. Improved regeneration at low speeds. Updated accelerator pedal calibration to reduce hesitation. Calibration changes to reduce turbo inlet temperatures.
1807417
Service Bulletin/Repair Instructions
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P202E - Reductant Injector Performance. P218F - Reductant No Flow Detected. In addition, the following software enhancements are also available:Fuel filter minder improvement. Calibration changes to engine-off timer. Changes to engine warm up protection. Hydrocarbon Desorption (HCD) driveability improvements. A/C pressure sensor update. Exhaust Gas Recirculation (EGR) calibration changes.
9003758
Service Bulletin/Repair Instructions
EGR Cooler If a customer comes in with a check engine light for P0401, P2281 or P0234 and the,technician has determined the EGR Cooler is plugged with soot, please contact Stephen Alvarado at the STAR Center at (866) 799-1695 ext. (4720271). Cummins Engineering is currently investigating root cause of this condition. If you do not receive an answer or call back within 15 minutes, proceed with normal diagnostics.
0805317A
Service Bulletin/Repair Instructions
This bulletin involves inspecting and if required, updating the radio software.
0802817
Service Bulletin/Repair Instructions
This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.
68234041A$
Service Bulletin/Repair Instructions
Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.
2103017
Service Bulletin/Repair Instructions
This bulletin involves replacing the transmission assembly.
0805317
Service Bulletin/Repair Instructions
This bulletin involves inspecting and if required, updating the radio software.
9003742
Service Bulletin/Repair Instructions
Gear set If you are working on a 2017 HD truck with axle whine concern and you're replacing the gear set, please call Mark Houy at cell: (248) 961-1826. If no response within 15 minutes, please proceed with the repair.
9003749
Service Bulletin/Repair Instructions
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
18-040-17 REV. A
Service Bulletin/Repair Instructions
Flash: 6.4L Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. This bulletin fixes all vehicles listed and also contains an optional software path for situations where the customer is specifically complaining of a drone noise, shudder, pulsation, or vibration under light throttle applications, while vehicle is operating in Multi Displacement System/Economics (MDS/ECO)mode (optional software available for D2&DJ vehicles).There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage ?MDS NOISE?. The other file is the standard software that does not contain improvements for the drone/shudder concern. If for some reason the customer finds this shudderimprovement objectionable, the PCM software may be returned/reflashed to the standard version.Both software versions will address the remaining conditions noted in the bulletin.A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P1404 - EGR Close Position Performance. P0404 - EGR Position Sensor Performance. P0405 - EGR Position Sensor Circuit Low. P0406 - EGR Position Sensor Circuit High. P2172 ? High Airflow/Vacuum leak detected. P0870 - OD Hydraulic Pressure Test (66RFE Only). This software update also includes the following enhancements:Reduced downhill gear hunting when using cruise control. Reduced drone noise at minimum converter clutch operating speed. Reduced low speed drone noise. Improved Exhaust Gas Recirculation (EGR) valve control at maximum desired lift. This will help reduce, long crank/start time. Improvements to engine idle quality such as rough idle after high altitude start and stability of engine RPM at idle.
9003466
Service Bulletin/Repair Instructions
Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement. Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return. If you do not receive a response within 15 minutes, please proceed with normal repair.
9003740
Service Bulletin/Repair Instructions
Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.
9003413
Service Bulletin/Repair Instructions
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
18-055-17
Service Bulletin/Repair Instructions
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience when staring a cold engine the vehicle has a rough idle and/or the engine will immediately shut off.
21-024-17
Service Bulletin/Repair Instructions
Transmission Oil Pan Leaking This bulletin involves inspecting and if necessary resealing the transmission oil pan. Some customers or technicians may experience a transmission oil leak. Upon further investigation, a technician may find the transmission oil pan is leaking in this suspected areaFig. 1.Transmission Oil Pan1 - Suspected Leak Area
9003109
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
9003530
Service Bulletin/Repair Instructions
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under brake pedal status in the ABS module. Before replacing the Brake Pedal Position Sensor, please call Rick Gordon at Cell (248) 630-6281. If no response within 15 minutes, proceed with repair.
D-17-12
Service Bulletin/Repair Instructions
Shop Certification Program Guidelines
31056
Service Bulletin/Repair Instructions
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
31115
Service Bulletin/Repair Instructions
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
31127
Service Bulletin/Repair Instructions
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
9003059
Service Bulletin/Repair Instructions
Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
9003696
Service Bulletin/Repair Instructions
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
30731
Service Bulletin/Repair Instructions
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
30948
Service Bulletin/Repair Instructions
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
D-17-11
Service Bulletin/Repair Instructions
Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
30928
Service Bulletin/Repair Instructions
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
30865
Service Bulletin/Repair Instructions
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.
D-17-08
Service Bulletin/Repair Instructions
Essential Flash Management
9003693
Service Bulletin/Repair Instructions
Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext: 4720271 to arrange for Fastrac shipper
9003694
Service Bulletin/Repair Instructions
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
30657
Service Bulletin/Repair Instructions
R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
25-002-17
Service Bulletin/Repair Instructions
Flash: Dosing Control Unit Diagnostic And System Improvements This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination specifically in cold weather. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC): P207F - Reductant Quality Performance.
9003216
Service Bulletin/Repair Instructions
Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.
9003687
Service Bulletin/Repair Instructions
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
25-001-17
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
9003681
Service Bulletin/Repair Instructions
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
D-16-28 Rev. A
Service Bulletin/Repair Instructions
DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)
18-115-16
Service Bulletin/Repair Instructions
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A customer may experience one or more of the following conditions: Unpleasant odor in the vehicle at low speeds and when regeneration is active. Intermittent no crank and no start (68RFE automatic transmission only). Unable to complete ?Fuel Pressure Override? test in the scan tool.In addition, the following software enhancements are also available: Improved fuel filter reminder calibration. Improved regeneration at low speeds. Updated accelerator pedal calibration to reduce hesitation. Calibration changes to reduce turbo inlet temperatures.
68140664
Service Bulletin/Repair Instructions
A/C compressor Before replacing the AC compressor for noise or in-op. call one of the individuals below.~ Steve Rice at cell (248) 867 0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.
68158770
Service Bulletin/Repair Instructions
USB Charging Port Before replacing this part - this is a charge only USB port intended to charge smart phones and other low power USB devices. To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues with some charging cables including Apple Lightning cables. For questions regarding the charging port functionality, please call Dave Diovardi at Cell (248) 941-8704 or Rick Gordon at Cell (248) 630-6281.~
68234041
Service Bulletin/Repair Instructions
Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
05152029
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
68332810
Service Bulletin/Repair Instructions
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 N·m [21 ft. lbs.].
20614
Service Bulletin/Repair Instructions
P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
22842
Service Bulletin/Repair Instructions
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
22843
Service Bulletin/Repair Instructions
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
20610
Service Bulletin/Repair Instructions
P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
20624
Service Bulletin/Repair Instructions
68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
17598
Service Bulletin/Repair Instructions
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
68232614A$
Service Bulletin/Repair Instructions
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
RL300150A
Service Bulletin/Repair Instructions
AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]
RL300150A$
Service Bulletin/Repair Instructions
AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]
17161
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17191
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17202
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
16887
Service Bulletin/Repair Instructions
Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
17109
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17124
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17127
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17135
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17006
Service Bulletin/Repair Instructions
68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17007
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
05066241A$
Service Bulletin/Repair Instructions
Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.
05091960A$
Service Bulletin/Repair Instructions
Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
68103198A$
Service Bulletin/Repair Instructions
A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?
68184926A$
Service Bulletin/Repair Instructions
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~
16103
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.
16388
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
16374
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
16387
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
15640
Service Bulletin/Repair Instructions
Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
08-028-16
Service Bulletin/Repair Instructions
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
18-023-16
Service Bulletin/Repair Instructions
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:
13289
Service Bulletin/Repair Instructions
Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13284
Service Bulletin/Repair Instructions
Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13286
Service Bulletin/Repair Instructions
Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13225
Service Bulletin/Repair Instructions
Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13110
Service Bulletin/Repair Instructions
Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13111
Service Bulletin/Repair Instructions
Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13303
Service Bulletin/Repair Instructions
Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13317
Service Bulletin/Repair Instructions
Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com
23-037-15
Service Bulletin/Repair Instructions
Windshield Wiper Blade/Element Maintenance
13059
Service Bulletin/Repair Instructions
Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13104
Service Bulletin/Repair Instructions
Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
12877
Service Bulletin/Repair Instructions
Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com
13003
Service Bulletin/Repair Instructions
Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com
12446
Service Bulletin/Repair Instructions
Inspection and Return: 68261532AA: Evaporator - Air Conditioning
12457
Service Bulletin/Repair Instructions
Molding Sill-Rear
31-001-15
Service Bulletin/Repair Instructions
Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.
12442
Service Bulletin/Repair Instructions
Inspection and Return: Motor - Window Regulator,Frt. &Rear Door
12408
Service Bulletin/Repair Instructions
TAILLIGHT.
82214909A
Service Bulletin/Repair Instructions
Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?
12398
Service Bulletin/Repair Instructions
STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification
82214739A
Service Bulletin/Repair Instructions
Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.
12395
Service Bulletin/Repair Instructions
Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification
68317270A
Service Bulletin/Repair Instructions
2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.
12351
Service Bulletin/Repair Instructions
Inspection and Return:Brake Rotor-52121050AA
12357
Service Bulletin/Repair Instructions
Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
68258392A
Service Bulletin/Repair Instructions
RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
68232369A
Service Bulletin/Repair Instructions
HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
12312
Service Bulletin/Repair Instructions
Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD
68224166A
Service Bulletin/Repair Instructions
HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288
12272
Service Bulletin/Repair Instructions
Inspection and Return: Brake Rotor - PN 04779884AC
68222862A
Service Bulletin/Repair Instructions
Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.
68211004A
Service Bulletin/Repair Instructions
Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
68210300A
Service Bulletin/Repair Instructions
Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
12253
Service Bulletin/Repair Instructions
Inspection and Return: Brake Rotor - PN 68188899AA
68174064A
Service Bulletin/Repair Instructions
Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.
68140664A
Service Bulletin/Repair Instructions
Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
12213
Service Bulletin/Repair Instructions
Inspection and Return: Brake Rotor - PN 04779712AA
68090604A
Service Bulletin/Repair Instructions
Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
68080819A
Service Bulletin/Repair Instructions
Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com
68079375A
Service Bulletin/Repair Instructions
Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.
56046094A
Service Bulletin/Repair Instructions
Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
56041380A
Service Bulletin/Repair Instructions
Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
55112621A
Service Bulletin/Repair Instructions
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
05191925A
Service Bulletin/Repair Instructions
Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.
12137
Service Bulletin/Repair Instructions
Return: Molding Kit - Wheel Lip Opening
05154400A
Service Bulletin/Repair Instructions
Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
05149141A
Service Bulletin/Repair Instructions
Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com
04861963A
Service Bulletin/Repair Instructions
Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
04610124A
Service Bulletin/Repair Instructions
Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
1UU47DX9A
Service Bulletin/Repair Instructions
Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
6th Edition 2015
Service Bulletin/Repair Instructions
Warranty Operations Newsletter Volume 1, Issue 6
STAR News No. 85
Service Bulletin/Repair Instructions
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
08-026-13REV.B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
9002519
Service Bulletin/Repair Instructions
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.