Vehicle report

2016 RAM 4500

Compare every RAM 4500 yearNHTSA and EPA records

Service bulletins

315 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S1203000003 REV.A

Service Bulletin/Repair Instructions

Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning

112906

Service Bulletin/Repair Instructions

BEARING - CRANKSHAFT THRUST and KIT

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000032

Service Bulletin/Repair Instructions

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

110603

Service Bulletin/Repair Instructions

SPEAKER - NONE

110604

Service Bulletin/Repair Instructions

SPEAKER - NONE

9100653

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

106241

Service Bulletin/Repair Instructions

LAMP - DOME

104974

Service Bulletin/Repair Instructions

LAMP - DOME

103774

Service Bulletin/Repair Instructions

LAMP - DOME

S1625000002 REV.B

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set

S1425000019 REV.A

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.

102387

Service Bulletin/Repair Instructions

SEAL - OUTPUT SHAFT

102389

Service Bulletin/Repair Instructions

SEAL - OUTPUT SHAFT

S1408000384

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

0901323

Service Bulletin/Repair Instructions

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

S2208000080

Service Bulletin/Repair Instructions

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

S1623000028 Rev.

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1625000003 Rev.

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

S2214000003

Service Bulletin/Repair Instructions

Guidelines For The Use Of Alternative Diesel Fuels.

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

85049

Service Bulletin/Repair Instructions

COOLER - EGR

9004470

Service Bulletin/Repair Instructions

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

S1709000010

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S1709000010 RevB

Service Bulletin/Repair Instructions

S1709000010RevB

Service Bulletin/Repair Instructions

1800322

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory: P064F - Unauthorized Software/Calibration Detected. P218F - Reductant No Flow Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. U0001-00 - CAN C BUS. P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P2280 - Air Flow Restriction / Leak Between Air Cleaner and MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. The following improvements/enhancements are also included in this software release:Fuel pressure override test improvement for wiTECH. AC pressure sensor error threshold change. No crank, No start fix. Ambient Air Temperature Improvements. Stationary de-soot with WiTECH fix.

9004445

Service Bulletin/Repair Instructions

Transfer Case Shift Lever Design Change

S1723000001

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

78880

Service Bulletin/Repair Instructions

UPDATES - SAFETY RECALL Y26 WHEEL STUDS

18-073-21

Service Bulletin/Repair Instructions

Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P218F - Reductant No Flow Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. The customer will not notice any drivability issues associated with these DTCs. These DTCs may set when the vehicles is parked for a long time and the ambient temperatures are below -11 °C (12 °F).

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S1723000001RevD

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S2108000144

Service Bulletin/Repair Instructions

No Start, No Crank

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

9004374 Rev. A

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

9004374-1

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

9004374RevA

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

9004374

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S1723000001 Rev.

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1723000001RevC

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer complaint may include engine oil leak/consumption.

S1625000007 Rev.

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

S1625000007RevA

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

S1908000028 Rev.

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S1908000102

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

08-094-20

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

0809420

Service Bulletin/Repair Instructions

S2008000144

Service Bulletin/Repair Instructions

External Fuel Pump Relay Kit Now Available

9003814

Service Bulletin/Repair Instructions

Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

9004299

Service Bulletin/Repair Instructions

Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

09-011-20

Service Bulletin/Repair Instructions

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

0901120

Service Bulletin/Repair Instructions

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

S2009000003

Service Bulletin/Repair Instructions

Turbocharger vs Turbocharger Actuator Replacement

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

S1508000480

Service Bulletin/Repair Instructions

Speed Control Operates Intermittently

S2008000013

Service Bulletin/Repair Instructions

Key Programming, Security Pin Request, Pin Invalid

9004022

Service Bulletin/Repair Instructions

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

08-111-19 REV. A

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

21-017-19 REV. A

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).

2101719

Service Bulletin/Repair Instructions

VB3

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

VB3 REV1

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

31-003-19

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-006-19

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

D-19-25

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

D1925

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

08-111-19

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

0811119

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

18-089-19

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

1808919

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

9004144

Service Bulletin/Repair Instructions

RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.

08-089-19

Service Bulletin/Repair Instructions

Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

55488

Service Bulletin/Repair Instructions

PadKit- Front Disc Brake

55502

Service Bulletin/Repair Instructions

PadKit- Front Disc Brake

55189

Service Bulletin/Repair Instructions

Actuator-Multiaitr

55308

Service Bulletin/Repair Instructions

Bin- Storage

55429

Service Bulletin/Repair Instructions

Mat Kit- Floor Front

9003988

Service Bulletin/Repair Instructions

Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 or stacey.davis@fcagroup.com if the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.

Volume 5 Issue 5

Service Bulletin/Repair Instructions

Warranty Operations Newsletter ? Volume 5, Issue 5

54935

Service Bulletin/Repair Instructions

Sensor-nitrous oxlde

55134

Service Bulletin/Repair Instructions

Latch- Front Door

55309

Service Bulletin/Repair Instructions

Power Transfer Unit

55310

Service Bulletin/Repair Instructions

Run-Front Door Glass

55312

Service Bulletin/Repair Instructions

Molding-Wheel Plane

OD55431

Service Bulletin/Repair Instructions

Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information

55311

Service Bulletin/Repair Instructions

Damper-Steering

55322

Service Bulletin/Repair Instructions

Head-Cylinder

55324

Service Bulletin/Repair Instructions

Head-Cylinder

55272

Service Bulletin/Repair Instructions

Tube- Fuel Filler

OD55341

Service Bulletin/Repair Instructions

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

55221

Service Bulletin/Repair Instructions

Engine Oil- OW20

55136

Service Bulletin/Repair Instructions

Tube- Fuel Filler

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.

55096

Service Bulletin/Repair Instructions

Engine Oil- OW20

54966

Service Bulletin/Repair Instructions

Module-Parking Assist

54973

Service Bulletin/Repair Instructions

Outlet- Air conditioning & heater

54931

Service Bulletin/Repair Instructions

TAILPIPE - EXHAUST

54583

Service Bulletin/Repair Instructions

Transmission ? With Torque Converter

54698

Service Bulletin/Repair Instructions

POWER DISTRIBUTION CENTER - INTELLIGENT POWER

54920

Service Bulletin/Repair Instructions

Panel Assembly-Door Trim

54637

Service Bulletin/Repair Instructions

FASCIA - REAR

54638

Service Bulletin/Repair Instructions

ASH RECEIVER - INSTRUMENT PANEL

Volume 5 Issue 4

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Volume 5, Issue 4

BJA46597

Service Bulletin/Repair Instructions

Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.

9003585

Service Bulletin/Repair Instructions

Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

9003600

Service Bulletin/Repair Instructions

USB Charging port.

18-092-17

Service Bulletin/Repair Instructions

Flash: 6.7L Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P2280 - Air Flow Restriction / Leak Between Air Cleaner and MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory:P218F - Reductant No Flow Detected(automatic transmission only). P202E - (Diesel Exhaust Fluid) Reductant Injector Performance(automatic transmission only). U0001-00 - CAN C BUS(automatic transmission only). P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1(automatic transmission only). P24A5 - EGR Cooler Bypass Bank 1 Control Stuck(automatic transmission only). P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. The following improvements/enhancements are also included in this software release:Fuel pressure override test improvement for wiTECH(automatic transmission only). AC pressure sensor error threshold change(automatic transmission only). No crank, No start fix(automatic transmission only). Ambient Air Temperature Improvements. Stationary de-soot with WiTECH fix.

23-039-17

Service Bulletin/Repair Instructions

Rear Door Fixed Glass Cover is Loose This bulletin involves rework to the rear door fixed glass cover trim. The customer may notice the glass cover trim is loose or shows a gap on either of the rear doorFig. 1.Gap Identified at Door

23-040-17

Service Bulletin/Repair Instructions

Gap at Center Stack at the Instrument Panel This bulletin involves rework to the center stack trim at the instrument panel. The customer may notice a large gap where the center stack meets the instrument panelFig. 1.Gap at Center Stack Trim

9003758

Service Bulletin/Repair Instructions

EGR Cooler If a customer comes in with a check engine light for P0401, P2281 or P0234 and the,technician has determined the EGR Cooler is plugged with soot, please contact Stephen Alvarado at the STAR Center at (866) 799-1695 ext. (4720271). Cummins Engineering is currently investigating root cause of this condition. If you do not receive an answer or call back within 15 minutes, proceed with normal diagnostics.

68234041A$

Service Bulletin/Repair Instructions

2103017

Service Bulletin/Repair Instructions

This bulletin involves replacing the transmission assembly.

25-003-17 REV. A

Service Bulletin/Repair Instructions

Flash: Dosing Control Unit (DCU) Diagnostic and System Improvements This bulletin involves reprogramming the DCU with the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs):P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.

9003466

Service Bulletin/Repair Instructions

Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement. Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return. If you do not receive a response within 15 minutes, please proceed with normal repair.

9003740

Service Bulletin/Repair Instructions

Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.

08-008-17 REV. A

Service Bulletin/Repair Instructions

Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.

9003413

Service Bulletin/Repair Instructions

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

08-046-17

Service Bulletin/Repair Instructions

RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp®, Pandora®, Aha®, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.

9003109

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

D-17-12

Service Bulletin/Repair Instructions

Shop Certification Program Guidelines

31056

Service Bulletin/Repair Instructions

Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

31115

Service Bulletin/Repair Instructions

Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

31127

Service Bulletin/Repair Instructions

Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

9003059

Service Bulletin/Repair Instructions

Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.

9003696

Service Bulletin/Repair Instructions

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

30731

Service Bulletin/Repair Instructions

04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

30948

Service Bulletin/Repair Instructions

Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

25-003-17

Service Bulletin/Repair Instructions

Flash: Dosing Control Unit (DCU) Diagnostic And System Improvements This bulletin involves reprogramming the DCU with the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs): P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.

D-17-11

Service Bulletin/Repair Instructions

Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)

30928

Service Bulletin/Repair Instructions

55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017

30865

Service Bulletin/Repair Instructions

04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.

D-17-08

Service Bulletin/Repair Instructions

Essential Flash Management

9003693

Service Bulletin/Repair Instructions

Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext: 4720271 to arrange for Fastrac shipper

9003694

Service Bulletin/Repair Instructions

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

30657

Service Bulletin/Repair Instructions

R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

9003687

Service Bulletin/Repair Instructions

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

25-001-17

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.

9003681

Service Bulletin/Repair Instructions

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

D-16-28 Rev. A

Service Bulletin/Repair Instructions

DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)

Revised T13

Service Bulletin/Repair Instructions

Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

T13

Service Bulletin/Repair Instructions

08-080-16 REV. A

Service Bulletin/Repair Instructions

Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.

0807616

Service Bulletin/Repair Instructions

Remote Start Antenna Replacement This bulletin involves replacing the remote start antenna module. Some customers may experience a diminished or less than satisfactory range when trying to lock/unlock the doors or when using the remote start from the key fob. Some customers may also experience a Tire Pressure Monitoring (TPM) icon illuminated while all the tires are properly inflated.

68140664

Service Bulletin/Repair Instructions

A/C compressor Before replacing the AC compressor for noise or in-op. call one of the individuals below.~ Steve Rice at cell (248) 867 0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.

05086755

Service Bulletin/Repair Instructions

Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2015 or 2016 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A, 05086754A, 05015705A. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~_________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

0804416

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves reprogramming the RFHM module with the latest available software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).

0805716

Service Bulletin/Repair Instructions

RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Satellite radio reception improvements. Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. (U.S. Market Only) (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle. (U.S. Market Only)

68234041

Service Bulletin/Repair Instructions

Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

05152029

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

68332810

Service Bulletin/Repair Instructions

Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 N·m [21 ft. lbs.].

08-073-16

Service Bulletin/Repair Instructions

Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the Instrument Panel software and updating Radio Frequency Hub Module (RFHM) software to latest version. The customer may describe one or more of the following: · Instrument cluster backlighting may start flickering. This usually occurs when the dimming is in the lower settings (high-line instrument panels only). · The cruise control set speed does not match the digital speedometer (BUX vehicles only).

21-027-16 REV. A

Service Bulletin/Repair Instructions

Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM) memory: · P2757-00 - TCC Pressure Control Solenoid Control Circuit Performance.

05175565A$

Service Bulletin/Repair Instructions

High Pressure Connector Tube/Fuel Injector For 2016 6.7 Cummins - When replacing Fuel Injector for a Misfire Code (P0300- P0306), please also replace the High Pressure Connector Tube and return tube with the injectors.

68210071A$

Service Bulletin/Repair Instructions

Intake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

05086755A

Service Bulletin/Repair Instructions

Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2016 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~

20614

Service Bulletin/Repair Instructions

P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.

22842

Service Bulletin/Repair Instructions

05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.

22843

Service Bulletin/Repair Instructions

Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

20610

Service Bulletin/Repair Instructions

P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

20624

Service Bulletin/Repair Instructions

68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

17598

Service Bulletin/Repair Instructions

68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.

21-027-16

Service Bulletin/Repair Instructions

05086755A$

Service Bulletin/Repair Instructions

Rear Crank Shaft Oil Seal and retainer plate For Cummins equipped vehicles only;~ If replacing Rear Main Seal for oil leak, replace seal and retainer as a set PN; 9003466. Please do not disturb seal in retainer when removing from engine.~ Cummins Engineering is currently investigating the root cause of the oil leak concern. If there are any questions, please contact Chad Eichbrecht at cell (248) 309-2695~ If you do not receive a response within 15 minutes, please proceed with normal repair

68232786A$

Service Bulletin/Repair Instructions

Housing: Oil Filter Adapter Cummins equipped trucks ONLY; If you are replacing the oil filter adapter as a result of thread damage to the oil filter connector (Spud), DO NOT replace the entire adapter assembly. The oil filter connector is available separately (Part Number 04429355).~ If ordering an adapter due to some other issue, you must also order an oil bypass valve Mopar Part # 04797726AB, as these are not reusable. Please refer to all applicable published service information for oil bypass valve installation

68249986A$

Service Bulletin/Repair Instructions

MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.

18-082-16

Service Bulletin/Repair Instructions

Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs: · **P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance.** · P0456 - EVAP System Small Leak. · P3402 - Cylinder 1 Deactivation Control Performance. · P3426 - Cylinder 4 Deactivation Control Performance. · P3442 - Cylinder 6 Deactivation Control Performance. · P3450 - Cylinder 7 Deactivation Control Performance. · P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTCs listed above, the software update will improve: · **Correct an issue related to rounding of the cruise control set speed displayed in the cluster. · Brake Throttle Override calibration has changed to be less sensitive. · Throttle Body supplier change has caused a widening of the minimum and maximum voltage limits · Correct a software issue with oil pressure light function at key-up. · Correct a software issue related to idle timer. · Correct a software issue with inconsistent engine RPM increments/decrements with operator idle speed.(DD/DF/DP ONLY).** · Improved Cruise Control Acceleration mode. · Improved Multi Displacement System operation 6-Speed Automatic 66RFE transmission (Sales Code DFP). · Multi Displacement System function improved while in PTO stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). · Potential small improvement in fuel economy at higher altitudes. · Potential improvement in high altitude engine idle RPM stability. · EGR monitor status function.

68232614A$

Service Bulletin/Repair Instructions

Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.

68066351A

Service Bulletin/Repair Instructions

Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.

RL300150A

Service Bulletin/Repair Instructions

AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]

RL300150A$

Service Bulletin/Repair Instructions

17161

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17191

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17202

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

16887

Service Bulletin/Repair Instructions

Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

17109

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17124

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17127

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17135

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17006

Service Bulletin/Repair Instructions

68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17007

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

08-067-16

Service Bulletin/Repair Instructions

Ignition Node Module Replacement This bulletin involves replacing the ignition node module. Some customers may experience a no start issue when turning the key fob in the ignition node module(Fig. 1).

0806716

Service Bulletin/Repair Instructions

05066241A$

Service Bulletin/Repair Instructions

Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.

05091960A$

Service Bulletin/Repair Instructions

Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

68103198A$

Service Bulletin/Repair Instructions

A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?

68184926A$

Service Bulletin/Repair Instructions

Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~

25-001-16

Service Bulletin/Repair Instructions

Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases the metal heater protrudes through the rubber membrane. The rubber material used in this unit is designed to withstand Diesel Exhaust Fluid (DEF) only. Exposure to fluids that contain hydrocarbons (i.e. diesel fuel) will damage the unit beyond repair. Units returned that exhibit this failure mode will have warranty claims that are rejected. Units that exhibit this failure mode should be considered customer abuse and should not be covered under warranty. Use the Hydroscopic test paper (P/N 223-44-863) available through MoparEssentialTools.com to confirm exposure.

2500116

Service Bulletin/Repair Instructions

05064358A

Service Bulletin/Repair Instructions

Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~

RL305553A

Service Bulletin/Repair Instructions

9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

23-001-16 REV. E

Service Bulletin/Repair Instructions

Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**

2300116REVE

Service Bulletin/Repair Instructions

68054772A

Service Bulletin/Repair Instructions

Cable assembly. Power sliding backlite.

68054772A$

Service Bulletin/Repair Instructions

CABLE ASSY, Power Sliding Backlite For MY16 DS, DJ, DD, DP, D2 trucks. Prior to replacing a Power Sliding Backlight Cable Assembly, please contact Marc Galli by cell phone at (248) 941-8402 as he would like to gather information. In addition, if the dealership is within the Metro Detroit Area, Marc would like to analyze the vehicle in person prior to it being repaired. If Marc cannot be contacted within 15 minutes, please provide pictures of the inside lower rail of the glass to confirm (2 passenger side and 1 driver side) cable clips are fully seated as well as pictures of the (2) regulator motor cable spring plungers to confirm they are also seated. Then proceed with the repair. Please email pictures to Marc at marc.galli@fcagroup.com.

16103

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

16388

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Z5091195A

Service Bulletin/Repair Instructions

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

Z5091195A$

Service Bulletin/Repair Instructions

08-057-16

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle.

16374

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

16387

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

08-050-16

Service Bulletin/Repair Instructions

Headlamps May Be Out Of Adjustment Or Alignment This bulletin involves adjusting the headlamps to specified alignment. The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.

0805016

Service Bulletin/Repair Instructions

Headlamps May Be Out Of Adjustment Or Alignment

08-044-16

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).

68277402A

Service Bulletin/Repair Instructions

Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

23-001-16 REV. D

Service Bulletin/Repair Instructions

This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

23-001-16 REV.D

Service Bulletin/Repair Instructions

SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.

2300116REVD

Service Bulletin/Repair Instructions

This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

18-039-16

Service Bulletin/Repair Instructions

Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. These DTCs have been changed from a one trip fault to a two trip fault: · P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. · P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. · P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. · P207F - Reductant Quality Performance. · P218F - Reductant No Flow Detected. · U110E - Lost Ambient Temperature Message. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release: · Ambient Air Temperature Improvements. · Stationary de-soot with WiTech fix.

1803916

Service Bulletin/Repair Instructions

Diagnostic And System Improvements.

15640

Service Bulletin/Repair Instructions

Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

08-028-16

Service Bulletin/Repair Instructions

RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.

18-023-16

Service Bulletin/Repair Instructions

Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:

L09005H

Service Bulletin/Repair Instructions

Headlamp Bulb

0801416

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest

08-009-16

Service Bulletin/Repair Instructions

Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: · Radio display screen intermittently may go blank. · Radio display screen may lock up. · Back up display may not turn off. · Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. · Korean language was not supported (APAC - Korea only). Additional Enhancements: · Removed the charging schedule from showing in the setting menu (FF BEV only). · Adding Korean language support (APAC - Korea only).

RL108213A$

Service Bulletin/Repair Instructions

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

21-005-16 REV. A

Service Bulletin/Repair Instructions

Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: · A harsh 1-2 upshift. · Excessive gear shifting.

21-004-16

Service Bulletin/Repair Instructions

21-005-16

Service Bulletin/Repair Instructions

53034160A

Service Bulletin/Repair Instructions

Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

05-013-15

Service Bulletin/Repair Instructions

Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. The customer may describe the Electronic Stability Control (ESC) Warning lamp is illuminated on the instrument cluster. Upon further inspection, the technician may find the following Diagnostic Trouble Code (DTC): C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.

0501315

Service Bulletin/Repair Instructions

Anti Lock Brake (ABS) Module System Enhancements.

18-080-15 REV A

Service Bulletin/Repair Instructions

Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. NOTE: This bulletin fixes all vehicles listed and also contains an optional software path for situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode (optional software available for D2 & DJ vehicles). There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage OPTIONAL. The other file is the standard software that does not contain improvements for the Drone/Shudder concern. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version. Both software versions will address the remaining conditions noted in the bulletin. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P0456 - Evap System Small Leak. ? P3402 - Cylinder 1 Deactivation Control Performance. ? P3426 - Cylinder 4 Deactivation Control Performance. ? P3442 - Cylinder 6 Deactivation Control Performance. ? P3450 - Cylinder 7 Deactivation Control Performance. ? P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTC listed above, the software update will improve: Improved Cruise Control Acceleration mode. ? Improved Multi Displacement System operation. 6-Speed Automatic 66RFE transmission (Sales Code DFP). ? Multi Displacement System function improved while in PTO stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). ? Potential small improvement in fuel economy at higher altitudes. ? Potential improvement in high altitude eng

08-114-15

Service Bulletin/Repair Instructions

Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).

08-114-15 REV A

Service Bulletin/Repair Instructions

18-080-15

Service Bulletin/Repair Instructions

08-111-15

Service Bulletin/Repair Instructions

RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio. A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted. Any of DTCs B1400-92-Front Left Audio Speaker Output - Performance Incorrect Operation and/or B1404-92- Front Right Audio Speaker Output - Performance Incorrect Operation and/or B1408-92-Rear Left Audio Speaker Output - Performance Incorrect Operation and/or B140C-92-Rear Right Audio Speaker Output - Performance Incorrect Operation, maybe active or stored. ? Radio display screen may turn off. ? Radio will stay on after the vehicle is turned off with remote. (Applies to vehicle with Mopar remote start add on package only). ? Radio will stay on for 20 minutes after ignition is turned off and the only way to turn off the radio is by pressing the power button on the radio. Software was updated to have the radio shut off based on the cluster accessory delay setting.

13289

Service Bulletin/Repair Instructions

Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13284

Service Bulletin/Repair Instructions

Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13286

Service Bulletin/Repair Instructions

Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13225

Service Bulletin/Repair Instructions

Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13110

Service Bulletin/Repair Instructions

Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13111

Service Bulletin/Repair Instructions

Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13303

Service Bulletin/Repair Instructions

Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13317

Service Bulletin/Repair Instructions

Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com

23-037-15

Service Bulletin/Repair Instructions

Windshield Wiper Blade/Element Maintenance

13059

Service Bulletin/Repair Instructions

Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13104

Service Bulletin/Repair Instructions

Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

12877

Service Bulletin/Repair Instructions

Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com

13003

Service Bulletin/Repair Instructions

Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com

12446

Service Bulletin/Repair Instructions

Inspection and Return: 68261532AA: Evaporator - Air Conditioning

12457

Service Bulletin/Repair Instructions

Molding Sill-Rear

31-001-15

Service Bulletin/Repair Instructions

Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.

12442

Service Bulletin/Repair Instructions

Inspection and Return: Motor - Window Regulator,Frt. &Rear Door

12408

Service Bulletin/Repair Instructions

TAILLIGHT.

82214909A

Service Bulletin/Repair Instructions

Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?

12398

Service Bulletin/Repair Instructions

STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification

82214739A

Service Bulletin/Repair Instructions

Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.

12395

Service Bulletin/Repair Instructions

Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification

68317270A

Service Bulletin/Repair Instructions

2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.

12351

Service Bulletin/Repair Instructions

Inspection and Return:Brake Rotor-52121050AA

12357

Service Bulletin/Repair Instructions

Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification

68258392A

Service Bulletin/Repair Instructions

RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.

68232369A

Service Bulletin/Repair Instructions

HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.

12312

Service Bulletin/Repair Instructions

Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD

68224166A

Service Bulletin/Repair Instructions

HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288

12272

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 04779884AC

68222862A

Service Bulletin/Repair Instructions

Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.

68211004A

Service Bulletin/Repair Instructions

Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.

68210300A

Service Bulletin/Repair Instructions

Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.

12253

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 68188899AA

68174064A

Service Bulletin/Repair Instructions

Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.

68140664A

Service Bulletin/Repair Instructions

Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.

12213

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 04779712AA

68090604A

Service Bulletin/Repair Instructions

Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.

68080819A

Service Bulletin/Repair Instructions

Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com

68079375A

Service Bulletin/Repair Instructions

Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.

56046094A

Service Bulletin/Repair Instructions

Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.

56041380A

Service Bulletin/Repair Instructions

Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.

55112621A

Service Bulletin/Repair Instructions

Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com

05191925A

Service Bulletin/Repair Instructions

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.

12137

Service Bulletin/Repair Instructions

Return: Molding Kit - Wheel Lip Opening

05154400A

Service Bulletin/Repair Instructions

Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.

05149141A

Service Bulletin/Repair Instructions

Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com

04861963A

Service Bulletin/Repair Instructions

Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.

04610124A

Service Bulletin/Repair Instructions

Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair

1UU47DX9A

Service Bulletin/Repair Instructions

Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part

6th Edition 2015

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Volume 1, Issue 6

STAR News No. 85

Service Bulletin/Repair Instructions

STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.

08-026-13REV.B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

9002519

Service Bulletin/Repair Instructions

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.