Vehicle report

2019 RAM 4500

Compare every RAM 4500 yearNHTSA and EPA records

Service bulletins

420 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

114254

Service Bulletin/Repair Instructions

RADIATOR - ENGINE COOLING

114255

Service Bulletin/Repair Instructions

RADIATOR - ENGINE COOLING

113742

Service Bulletin/Repair Instructions

SENSOR - TURBOCHARGER SPEED

113744

Service Bulletin/Repair Instructions

SENSOR - TURBOCHARGER SPEED

113276

Service Bulletin/Repair Instructions

CORE – HEATER

113277

Service Bulletin/Repair Instructions

CORE – HEATER

113069

Service Bulletin/Repair Instructions

SWITCH – HEADLAMP

113070

Service Bulletin/Repair Instructions

SWITCH – HEADLAMP

S2208000045 REV.D

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

113065

Service Bulletin/Repair Instructions

OUTLET - AIR CONDITIONING & HEATER

113066

Service Bulletin/Repair Instructions

OUTLET - AIR CONDITIONING & HEATER

112906

Service Bulletin/Repair Instructions

BEARING - CRANKSHAFT THRUST and KIT

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

9100831

Service Bulletin/Repair Instructions

For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

111478

Service Bulletin/Repair Instructions

RADIATOR - ENGINE COOLING

9100692 Rev 1

Service Bulletin/Repair Instructions

On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter originally installed on the vehicle. The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.

21-039-26

Service Bulletin/Repair Instructions

Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers must also comment on the following: ● The transmission will not shift into or out of 1st - 4th gears. 5th and reverse gears are still available This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub-assembly. These repairs are to be performed only if the vehicle is inoperable due to K1 clutch failure

S2623000032

Service Bulletin/Repair Instructions

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

S2614000002

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the Powertrain Control Module (PCM) or Under Fueling or Over Fueling Condition After Fuel Injector(s) Replacement

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2208000045 REV.C

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110603

Service Bulletin/Repair Instructions

SPEAKER - NONE

110604

Service Bulletin/Repair Instructions

SPEAKER - NONE

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

S2610000001

Service Bulletin/Repair Instructions

Seatbelt Slow Retraction.

9100735

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

S2505000003

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.

108409

Service Bulletin/Repair Instructions

CORE - HEATER

108410

Service Bulletin/Repair Instructions

CORE - HEATER

9100678

Service Bulletin/Repair Instructions

1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins equipped vehicles has been updated. New Part: 68645327AA (Non-Oiled Air Filter) Replaces: 53034051AA (Oiled Air Filter) - This part is superseded and should no longer be installed. The air filter for all other applications remains unchanged: Continue to use 68517554AA for: All 2018 MY and older 6.7L Cummins equipped vehicles. All 2019 MY and newer vehicles with non-6.7L engines. 2. Special Service Procedure for DTC P0299 Application: 2019-2024 MY HD Trucks with 6.7L Diesel (ETM/ETN) Condition: If DTC P0299 is active and the vehicle is equipped with the previous oiled air filter (PN# 53034051AA). Procedure: Replace the oiled air filter (53034051AA) with the new non-oiled filter (68645327AA). Service Catalog reflects these updated usages.

S2516000001

Service Bulletin/Repair Instructions

Driveline Vibration. Prop Shaft Diagnostic Information.

09-029-25

Service Bulletin/Repair Instructions

Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: ● Ticking noise. ● Clicking noise. ● Engine noise.

9100692

Service Bulletin/Repair Instructions

On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter (57008652AA). The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

9100642

Service Bulletin/Repair Instructions

When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.

106241

Service Bulletin/Repair Instructions

LAMP - DOME

S2422000001 REV.D

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

S2523000062

Service Bulletin/Repair Instructions

Bumper Mounted 7 Pin Trailer Tow Connector

104974

Service Bulletin/Repair Instructions

LAMP - DOME

105590

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 6

105591

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 6

14-010-25 REV. B

Service Bulletin/Repair Instructions

Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris

14-010-25 REV. A

Service Bulletin/Repair Instructions

Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri

104970

Service Bulletin/Repair Instructions

CORE - HEATER

105322

Service Bulletin/Repair Instructions

D-19-02 Rev. L Fast Feedback Program - 6.7L Cummins Complete Engine, Long Block & Short Block - 2019 - 2024 HD Ram - (D2/DD/DF/DJ/DP)

9100598

Service Bulletin/Repair Instructions

Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control Circuit High / U11C1-00 (Reductant Control Module Received Implausible Data From ECM/PCM), do not replace the DEF Pump. Follow TSB's released and appropriate Service Diagnostics.

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

14-010-25

Service Bulletin/Repair Instructions

Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

103774

Service Bulletin/Repair Instructions

LAMP - DOME

S2523000024

Service Bulletin/Repair Instructions

Rear Defogger Solder Terminals Detached.

S2408000015 REV.D

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

9100508

Service Bulletin/Repair Instructions

6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD / DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service DCU 68458603AB. Do not replace parts until after the TSB 25-008-24 is performed. If the DTC(s) continue to set, then follow the Service Diagnostics for the applicable DTC.

S1625000002 REV.B

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set

03-001-25 REV. B

Service Bulletin/Repair Instructions

Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

9100500

Service Bulletin/Repair Instructions

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

103288

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

103289

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

03-001-25 REV. A

Service Bulletin/Repair Instructions

Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

03-001-25

Service Bulletin/Repair Instructions

Clicking Noise While In 4WD ustomers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. his bulletin involves replacing the front driveshaft

9003980

Service Bulletin/Repair Instructions

SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.

S1408000384 REV.H

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1425000019 REV.A

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.

S1408000384 REV.G

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

102387

Service Bulletin/Repair Instructions

SEAL - OUTPUT SHAFT

102389

Service Bulletin/Repair Instructions

SEAL - OUTPUT SHAFT

S2008000186 REV.B

Service Bulletin/Repair Instructions

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 – ECU Application Software Code 1 Missing Or Corrupted

S2208000045 REV.B

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

25-008-24

Service Bulletin/Repair Instructions

Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P21C4-00 - Reductant Line Heater Relay Control Circuit High. ● U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software.

S2422000001 REV.C

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

08-222-24

Service Bulletin/Repair Instructions

Flash: Anti-Lock Brake System (ABS) Module Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● **C2200-47 - Anti-Lock Brake Module Internal - Watchdog / Safety Auc Failure.** ● C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure. Customers may also comment on one or more of the following: ● **Anti-lock Brake System (ABS) indicator light illuminated in the Instrument Panel Cluster (IPC). ● Electronic Stability Control (ESC) indicator light illuminated in the IPC. ● The Red Brake Warning indicator light illuminated in the IPC.** This bulletin involves reprogramming the ABS with the latest software available.

S2422000003

Service Bulletin/Repair Instructions

Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.

100498

Service Bulletin/Repair Instructions

MODULE - ENGINE CONTROLLER

S2423000043

Service Bulletin/Repair Instructions

Dome Lamp LED And Incandescent Bulb Servicing.

100774

Service Bulletin/Repair Instructions

SWITCH - HEADLAMP

97802

Service Bulletin/Repair Instructions

SWITCH - HEADLAMP

25-006-24

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software

25-007-24

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software

21-051-24

Service Bulletin/Repair Instructions

Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ● The transmission will not shift into or out of 1st - 4th gears. 5th and reverse gears are still available. **This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub-assembly. These repairs are to be performed only if the vehicle is inoperable due to K1 clutch failure. **

S2208000153 REV.B

Service Bulletin/Repair Instructions

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster

100681

Warranty Program/Extension

Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)

14-008-24

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software.

100595

Warranty Program/Extension

WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A

100599

Warranty Program/Extension

FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

S2423000027 REV.A

Service Bulletin/Repair Instructions

Horn Sound Is Weak, Off Tone, Or Inoperative.

S2408000015 REV.C

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

99150

Other

MODULE KIT - UREA PUMP/LEVEL UNIT

14-005-24

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Fluid Freezing **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank.** This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.

90A Combo Rev1

Service Campaign

Customer Satisfaction Notification 90A Diesel Exhaust Fluid

96076

Other

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

98927

Other

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

S1408000384 REV.F

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

94006

Other

WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER

98861

Other

WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.

98354

Other

Valve - EGR

98171

Other

MODULE - ENGINE CONTROLLER

S2408000015 REV.B

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed

1800724

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00 - Idle Control System RPM - Lower Than Expected. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - ETC Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P203F - Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance.

S248A000001

Service Bulletin/Repair Instructions

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

S1408000384

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2208000011

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

93238

Service Bulletin/Repair Instructions

AISIN K1 SNAP RING REPLACEMENT

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

2100223

Service Bulletin/Repair Instructions

K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ? The transmission will not shift into/or out of 1st - 4th gears. 5th and reverse gears are still available. This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum subassembly.

S2108000093

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Work Or Not Connecting

S1808000152

Service Bulletin/Repair Instructions

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

ZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software update

S2109000011

Service Bulletin/Repair Instructions

Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.

0901323

Service Bulletin/Repair Instructions

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.

2307923

Service Bulletin/Repair Instructions

Air Trapped in Steering Damper Warranty Extension XF1 A shimmy in the steering wheel after hitting an irregularity on the road surface (symptom is more prevalent in cold temperatures) This bulletin involves replacing the steering damper.

2308023

Service Bulletin/Repair Instructions

Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced. This issue only happens in temperature that are just below freezing and snowing. This bulletin involves removing the right side rubber flaps from the cowl baffles.

1807123

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P1404 - EGR Close Position Performance. ? P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. In addition, the customer may notice one or more of the following conditions: ? **Power Take Off (PTO) disable to high engine oil temperature (DD DP Only).** ? Abrupt gear engagement when transitioning from Park to Drive/Reverse gear state in Power Takeoff (PTO) Mode. ? Vehicle hesitation or surge at low vehicle speeds. ? Engine hesitation when turning steering wheel to end stop. ? Powertrain bump or hesitation around 16-24 kph (10-15 mph) vehicle speed. May be reported as rough or harsh transmission shifting in the same vehicle speed range This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.

BulletinA

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

S238A000024

Service Bulletin/Repair Instructions

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

9100142

Service Bulletin/Repair Instructions

Mirror

S2208000080

Service Bulletin/Repair Instructions

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

1400323

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

S228A000028

Service Bulletin/Repair Instructions

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

08-038-23

Service Bulletin/Repair Instructions

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

S2318000001

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.

S1623000028 Rev.

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2323000002

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

S1625000003 Rev.

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

S2214000005

Service Bulletin/Repair Instructions

Upgrading To A Larger Capacity Fuel Tanks

S2207000003

Service Bulletin/Repair Instructions

Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

08-229-22

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device

18-099-22 REV. A

Service Bulletin/Repair Instructions

Diesel Fuel Pump Failure and System Contamination Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0087-00 - Fuel Rail Pressure Too Low. ? P008A-00 - Low Pressure Fuel System Pressure - Too Low. ? P0201-00 - Fuel Injector 1 Circuit/Open. ? P0202-00 - Fuel Injector 2 Circuit/Open. ? P0203-00 - Fuel Injector 3 Circuit/Open. ? P0204-00 - Fuel Injector 4 Circuit/Open. ? P0205-00 - Fuel Injector 5 Circuit/Open. ? P0206-00 - Fuel Injector 6 Circuit/Open. The customer may also notice the following: ? Engine will not start. This TSB is being replaced by recall Y78, please review Y78 for further details.

0809522

Service Bulletin/Repair Instructions

UAX And UCX KR20.12 To PR40.1 Software Version Updates

0821422

Service Bulletin/Repair Instructions

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

2102022

Service Bulletin/Repair Instructions

Transmission Control Module (TCM) Updates

S2208000153RevA

Service Bulletin/Repair Instructions

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message Displayed on Cluster

S2223000070

Service Bulletin/Repair Instructions

Exterior Mirror Lamp Service

S2214000003

Service Bulletin/Repair Instructions

Guidelines For The Use Of Alternative Diesel Fuels.

S2208000153

Service Bulletin/Repair Instructions

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message Displayed on Cluster

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

85507

Service Bulletin/Repair Instructions

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev. J)

S2008000186REVA

Service Bulletin/Repair Instructions

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted

S2208000080RevA

Service Bulletin/Repair Instructions

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

S1923000015RevB

Service Bulletin/Repair Instructions

Transmission Column Shifter Lever Feels Loose

S2223000058

Service Bulletin/Repair Instructions

Water Leak At Upper D-pillar Or Liftgate Area

9100021

Service Bulletin/Repair Instructions

Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.

9004470

Service Bulletin/Repair Instructions

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

S228A000004RevB

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

9004439

Service Bulletin/Repair Instructions

FILTER, Air Filter (Cummins Engine) For all 2019 MY and newer 6.7L Cummins equipped vehicles, please use filter pn# 53034051A$ For all 2018 MY and older 6.7L Cummins equipped vehicles, and 2019 MY and newer non 6.7L equipped vehicles, please use pn# 68517554A$ Service Catalog reflects these usages.

S228A000004RevA

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

14-008-22

Service Bulletin/Repair Instructions

6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences between the CP4 style high-pressure fuel injection pump, and the new CP3.3 style high-pressure fuel injection pumps installed under the Y78 recall. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.

18-056-22

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P0506-00 - Idle Control System RPM - Lower Than Expected. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - NOx Catalyst Efficiency Below Threshold. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance. The customer may also notice one or more of the following: PTO Allows E-Sto

S228A000004

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

18-099-22

Service Bulletin/Repair Instructions

Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0087-00 - Fuel Rail Pressure Too Low. P008A-00 - Low Pressure Fuel System Pressure - Too Low. P0201-00 - Fuel Injector 1 Circuit/Open. P0202-00 - Fuel Injector 2 Circuit/Open. P0203-00 - Fuel Injector 3 Circuit/Open. P0204-00 - Fuel Injector 4 Circuit/Open. P0205-00 - Fuel Injector 5 Circuit/Open. P0206-00 - Fuel Injector 6 Circuit/Open. The customer may also notice the following:Engine will not start.

2200122

Service Bulletin/Repair Instructions

TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Code (DTC) has been set: C15CE-31 - Tire Pressure Sensor 7-No Signal. Customers may also comment on the following: Instrument Panel Cluster (IPC) warning is illuminated for the tire pressure sensors.

9004414

Service Bulletin/Repair Instructions

DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

1805622

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software.

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

82294

Service Bulletin/Repair Instructions

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)

S2208000011 RevB

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S2208000068

Service Bulletin/Repair Instructions

?Device Not Supported? Message on the radio screen

S2209000002

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

S1923000050

Service Bulletin/Repair Instructions

Hood Shake Or Flutter While Driving

S1923000050 RevA

Service Bulletin/Repair Instructions

Hood Shake Or Flutter While Driving

9004445

Service Bulletin/Repair Instructions

Transfer Case Shift Lever Design Change

S1623000028

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

S1723000001

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S2208000028

Service Bulletin/Repair Instructions

Connected Services Will Not Work After Radio Replacement

08-119-21 REV. A

Service Bulletin/Repair Instructions

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - Current software 34.2RM will be update to 34.31FRM. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM® button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

S2108000267

Service Bulletin/Repair Instructions

SXM Travel Link Weather map doesn't show precipitation properly

18-034-21 REV. A

Service Bulletin/Repair Instructions

P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.

78880

Service Bulletin/Repair Instructions

UPDATES - SAFETY RECALL Y26 WHEEL STUDS

S2108000204

Service Bulletin/Repair Instructions

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)

08-138-21

Service Bulletin/Repair Instructions

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

18-011-21

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam only). P0302-00 - Cylinder 2 Misfire(Sym Cam only). P0303-00 - Cylinder 3 Misfire(Sym Cam only). P0304-00 - Cylinder 4 Misfire(Sym Cam only). P0305-00 - Cylinder 5 Misfire(Sym Cam only). P0306-00 - Cylinder 6 Misfire(Sym Cam only). P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - NOx Catalyst Efficiency Below Threshold. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance.

S2108000091

Service Bulletin/Repair Instructions

When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.

S2108000091RevB

Service Bulletin/Repair Instructions

When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.

S2018000007

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

S2109000006

Service Bulletin/Repair Instructions

Oil Leak From The Oil Pan Gasket.

S2118000012

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.

S2123000055

Service Bulletin/Repair Instructions

HD Truck Brake Pedal Feel On Gas Engine Equipped

0811921

Service Bulletin/Repair Instructions

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM® button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

S2108000169

Service Bulletin/Repair Instructions

Radio Display Abnormality

S2108000170

Service Bulletin/Repair Instructions

Head unit button stuck DTC code B14DA-2A

S2025000007

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S2121000010

Service Bulletin/Repair Instructions

Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage

S1723000001RevD

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S2014000002RevB

Service Bulletin/Repair Instructions

Metal Or Other Debris Contamination In The High Pressure Fuel System. Star Parts Restriction Process

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S2008000151RevA

Service Bulletin/Repair Instructions

Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate

S2008000059RevB

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

1805421

Service Bulletin/Repair Instructions

Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0087-00 - Fuel Rail Pressure Too Low. P008A-00 - Low Pressure Fuel System Pressure - Too Low. P0201-00 - Fuel Injector 1 Circuit/Open. P0202-00 - Fuel Injector 2 Circuit/Open. P0203-00 - Fuel Injector 3 Circuit/Open. P0204-00 - Fuel Injector 4 Circuit/Open. P0205-00 - Fuel Injector 5 Circuit/Open. P0206-00 - Fuel Injector 6 Circuit/Open. The customer may also notice the following:Engine will not start.

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

S2008000059RevA

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

S2108000098RevB

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2108000127 Rev.

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127-1

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127REVA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127RevA

Service Bulletin/Repair Instructions

Radio Reboot Continually

74912

Service Bulletin/Repair Instructions

Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)

S2108000126

Service Bulletin/Repair Instructions

Camera Image Flickering While Activating Side Steps Or Changing Passenger Seat Position

S2108000127

Service Bulletin/Repair Instructions

Radio Reboot Continually

9004374 Rev. A

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

9004374-1

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

9004374RevA

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

S2108000120

Service Bulletin/Repair Instructions

Radio Volume Uncontrollable Or Changing On Its Own

Y17

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y17 Transmission Software Update

Y17 Combo

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y17 Transmission Software Update

S2018000007 Rev.

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

S2108000098

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2108000098 Rev.

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

9004374

Service Bulletin/Repair Instructions

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

S2121000009

Service Bulletin/Repair Instructions

Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.

S2118000005

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Fuel Injector Circuit Open DTC Additional Diagnostics.

S2124000003

Service Bulletin/Repair Instructions

A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11

9004369

Service Bulletin/Repair Instructions

CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set by the Central Vision Processing Module (CVPM) - B217A-92 Rear Camera-Performance or Incorrect Operation U0264-00 Lost Communication With Camera Module - Rear 1. Take picture of head unit display so we can verify what part of the image is not functioning (Surround View vs. Rearview Camera) 2. Take vehicle scan and config report so we can verify s/w, DTCs, and vehicle config 3. If rear camera is not functioning, disconnect and reconnect the camera to ensure that the same camera is still not functioning. We want to ensure that the connection at the rear camera is secure. 4. Send information to FCA Redacted Content.

S1708000118 Rev.

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

08-061-21

Service Bulletin/Repair Instructions

Flash: Parktronics (PTS) Enhancements This bulletin involves reprogramming the PTS module with the latest software available. Customers may experience one or more of the following:False front object detection warning when a trailer is connected to the vehicle. Chime sounds when backing away from an object in front of the vehicle. Park assist system latches off when a trailer or snow plow is disconnected during the same key cycle. The system disabled message will still be displayed and the system will be turned off until a new key cycle.

0806121

Service Bulletin/Repair Instructions

Flash: Parktronics (PTS) Enhancements This bulletin involves reprogramming the PTS module with the latest software available. Customers may experience one or more of the following:False front object detection warning when a trailer is connected to the vehicle. Chime sounds when backing away from an object in front of the vehicle. Park assist system latches off when a trailer or snow plow is disconnected during the same key cycle. The system disabled message will still be displayed and the system will be turned off until a new key cycle.

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

S1924000019

Service Bulletin/Repair Instructions

Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

S1924000019 Rev.

Service Bulletin/Repair Instructions

Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

18-034-21

Service Bulletin/Repair Instructions

P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.

1803421

Service Bulletin/Repair Instructions

P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.

S1723000001 Rev.

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1723000001RevC

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer complaint may include engine oil leak/consumption.

S1923000015 Rev.

Service Bulletin/Repair Instructions

Transmission Column Shifter Lever Feels Loose

S1923000015RevA

Service Bulletin/Repair Instructions

Transmission Column Shifter Lever Feels Loose

S2108000080

Service Bulletin/Repair Instructions

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

S1908000022 Rev.

Service Bulletin/Repair Instructions

Navigation Search Feature Does Not Work

S1908000022RevB

Service Bulletin/Repair Instructions

Navigation Search Feature Does Not Work

S1924000019RevB

Service Bulletin/Repair Instructions

Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

S2123000019

Service Bulletin/Repair Instructions

Water In Hood And/Or Slosh Noise From Hood

S2014000002 Rev.

Service Bulletin/Repair Instructions

Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.

S2014000002RevA

Service Bulletin/Repair Instructions

Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.

S2124000004

Service Bulletin/Repair Instructions

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

S2108000069

Service Bulletin/Repair Instructions

SXM Channels Inoperative Above Channel 450

S2018000007RevB

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

S2108000052

Service Bulletin/Repair Instructions

Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s

S2008000042 Rev.

Service Bulletin/Repair Instructions

Radio Display Is Black After Replacing The Rear View Camera

S2008000042RevA

Service Bulletin/Repair Instructions

Radio Display Is Black After Replacing The Rear View Camera

21-006-21

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift may have a bump. Some 2-3, 3-4 and 4-5 shifts may "flare" when cold. Coastdown bump. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

2100621

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift may have a bump. Some 2-3, 3-4 and 4-5 shifts may "flare" when cold. Coastdown bump. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

S2108000045

Service Bulletin/Repair Instructions

Favorite Song On-Air Alert List Empty

S2118000001

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.

S1625000007 Rev.

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

S1625000007RevA

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

1801121

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam only). P0302-00 - Cylinder 2 Misfire(Sym Cam only). P0303-00 - Cylinder 3 Misfire(Sym Cam only). P0304-00 - Cylinder 4 Misfire(Sym Cam only). P0305-00 - Cylinder 5 Misfire(Sym Cam only). P0306-00 - Cylinder 6 Misfire(Sym Cam only). P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - NOx Catalyst Efficiency Below Threshold. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance. The customer may also notice one or more of the following:Harsh downshift clunk during

S2008000041 Rev.

Service Bulletin/Repair Instructions

Device Not Supported Message On Radio Screen

S2008000041RevA

Service Bulletin/Repair Instructions

Device Not Supported Message On Radio Screen

08-016-21

Service Bulletin/Repair Instructions

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

21-001-21

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift can have a bump. Some 2-3, 3-4 or 4-5, shifts may flare when the transmission is cold. Coastdown bump. The following software enhancement is available:Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

S2108000022

Service Bulletin/Repair Instructions

Service Trailer Brake Warning Message Displayed On The Cluster

S2018000005 Rev.

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.

S2109000001

Service Bulletin/Repair Instructions

Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

24-001-20

Service Bulletin/Repair Instructions

HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.

2400120

Service Bulletin/Repair Instructions

HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following:Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.

70327

Service Bulletin/Repair Instructions

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev. F)

S2008000186

Service Bulletin/Repair Instructions

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted

S2008000172

Service Bulletin/Repair Instructions

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

S1908000028 Rev.

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S1908000102

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S1918000003 Rev.

Service Bulletin/Repair Instructions

Revision A: Intermittent Engine Buck, Surge, or Misfire.

S1918000003RevA

Service Bulletin/Repair Instructions

Revision A: Intermittent Engine Buck, Surge, or Misfire.

18-060-20 REV. A

Service Bulletin/Repair Instructions

6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.

1806020REVA

Service Bulletin/Repair Instructions

6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.

S1923000047 Rev.

Service Bulletin/Repair Instructions

P1D73 AGS (Active Grille Shutter Performance), Malfunction Indicator Lamp (MIL) Illuminated

S1923000047RevA

Service Bulletin/Repair Instructions

P1D73 AGS (Active Grille Shutter Performance), Malfunction Indicator Lamp (MIL) Illuminated

08-094-20

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

0809420

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

S2008000151

Service Bulletin/Repair Instructions

Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate

08-088-20

Service Bulletin/Repair Instructions

Squeak, Rattle, Or Metallic Tapping Sound From Under The Instrument Panel This bulletin involves Inspecting and replacing the AMP bracket fastener. The customer may describe one or both of the following:A bolt may have been found in the driver foot well. A squeak, rattle or metallic tapping sound from under the instrumentpanel (this is due to amp bracket being loose and hitting against the IP Cross Car Beam). They may mention noise worsens during whentraveling on rough/bumpy roads.

S2008000144

Service Bulletin/Repair Instructions

External Fuel Pump Relay Kit Now Available

S1908000097 Rev.

Service Bulletin/Repair Instructions

(Revision A) Radio Screen Black Or Blank

S2014000002

Service Bulletin/Repair Instructions

Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.

18-019-20 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - NOx Catalyst Efficiency Below Threshold. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance. The customer may also notice one or more of the following:Oil life monitor resets after PCM flash. Diesel Exhaust Fluid (DEF) level gauge inaccurate. Message ?Regen in progress will take up to 70 Minutes? remains in Electronic Vehicle Information Center (EVIC) when aborting manual regeneration process. Excessive DEF consumption. Poor idle at times when engaging cab heat feature.

S2008000141

Service Bulletin/Repair Instructions

Navigation Shows Incorrect Location

S2021000003 Rev.

Service Bulletin/Repair Instructions

(Revision A) (CEL) Check Engine Light Is On, Vehicle Speed May Be Limited (2nd Gear Limp Mode), Shifting May Be Erratic, Cluster Message To Service Transmission

08-048-20 REV. A

Service Bulletin/Repair Instructions

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.2. Customers may experience one or more of the following:Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets (DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

S2008000130

Service Bulletin/Repair Instructions

Radio UConnect GPS Based Trip Computer Missing

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

9004276

Service Bulletin/Repair Instructions

PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming steps.

18-060-20

Service Bulletin/Repair Instructions

6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.

1806020

Service Bulletin/Repair Instructions

6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.

S2008000114

Service Bulletin/Repair Instructions

SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen

08-072-20

Service Bulletin/Repair Instructions

Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.

0807220

Service Bulletin/Repair Instructions

Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.

09-011-20

Service Bulletin/Repair Instructions

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

0901120

Service Bulletin/Repair Instructions

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

S2008000094

Service Bulletin/Repair Instructions

Uconnect Market Place APP Fatal Error Message

S2008000010

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

S2018000008

Service Bulletin/Repair Instructions

Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)

S2008000089

Service Bulletin/Repair Instructions

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

S1908000097

Service Bulletin/Repair Instructions

Radio Screen Black Or Blank

S1908000174

Service Bulletin/Repair Instructions

Radio Screen Black At Vehicle Startup After A Sleep Cycle

S2021000003

Service Bulletin/Repair Instructions

Check Engine Light Is On, Vehicle Speed May Be Limited, Shifting May Be Erratic

08-061-20

Service Bulletin/Repair Instructions

Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.

0806120

Service Bulletin/Repair Instructions

Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.

D-19-02 Rev. E

Service Bulletin/Repair Instructions

Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)

D1902

Service Bulletin/Repair Instructions

Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)

S1905000008

Service Bulletin/Repair Instructions

ABS Active DTC C006A-49 Multi-axis Acceleration Sensor-Internal Electronic Failure

S2008000077

Service Bulletin/Repair Instructions

VP2R Radio Clock Not Keeping Time

S2009000003

Service Bulletin/Repair Instructions

Turbocharger vs Turbocharger Actuator Replacement

S2008000073

Service Bulletin/Repair Instructions

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

S2018000005

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.

09-003-20 REV. C

Service Bulletin/Repair Instructions

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the vehicle is in limp home mode.

9004245

Service Bulletin/Repair Instructions

GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star case.

S1625000007

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

S2009000002

Service Bulletin/Repair Instructions

Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)

S1908000090

Service Bulletin/Repair Instructions

GPS Clock Time Is Incorrect

S1908000101

Service Bulletin/Repair Instructions

Remote Phone App Does Not Communicate With Vehicle Radio

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

S1908000022

Service Bulletin/Repair Instructions

Navigation Search Feature Does Not Work

S2008000059

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

S2008000060

Service Bulletin/Repair Instructions

Radio Issues With iPhone 11

S2008000048

Service Bulletin/Repair Instructions

Phone Contacts Will Not Load

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

9004255

Service Bulletin/Repair Instructions

SWITCH, Ignition, Push Button (Keyless Ignition Node) Prior to replacing parts for a B1A7D-2A Diagnostic trouble code on heavy duty trucks.Please call FCA Redacted Content , please email a scan and config report to FCA Redacted Content. If no response in 15 minutes, proceed with repair.

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

08-048-20

Service Bulletin/Repair Instructions

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS unable to load and find location. Bluetooth® device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Radio "locks up" or freezes. Rear view camera display will not turn off. This is an ?Information Only? Service Bulletin to inform the dealer how the FOTA update is performed. This document does not contain a LOP for reimbursement.

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

S2008000052

Service Bulletin/Repair Instructions

Service Trailer Brake Warning Message Displayed On The Cluster

S2008000045

Service Bulletin/Repair Instructions

Apps Or Icons Grayed Out

S2008000044

Service Bulletin/Repair Instructions

Navigation Won't Save Address After Vehicle Sleep Cycle

S2008000042

Service Bulletin/Repair Instructions

Radio Display Is Black After Replacing The Rear View Camera

S2008000041

Service Bulletin/Repair Instructions

Device Not Supported Message On Radio Screen

9004248

Service Bulletin/Repair Instructions

Compressor RAM HD/CC. For AC Compressor, If you detected any issue related with: The AC blows warm air, Not Cold, Not cold enough. There is an investigation in the HVAC system If you detected an issue in the HVAC system, follow the procedure "Heating and Air Conditioning Diagnosis and Testing (A/C PERFORMANCE)" Prior to replacement compressor please check first the Temperature on the Evaporator: at 5°C +/- 2 °C & compressor cycling. If you review it and the compressor gets the temperature & it cycling, please continue to your work in other possible HVAC issue. If you have any question or you need more information you can contact us by phone or email contact FCA Redacted Content or by email: FCA Redacted Content If no response in 15 minutes, proceed with repair.

D-19-02 Rev. D

Service Bulletin/Repair Instructions

Fast Feedback Program ? 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram ? All Models (Rev. D)

S2008000034

Service Bulletin/Repair Instructions

TravelLink Will Not Load In Split Screen Mode Display Shows No Data Available

S2008000035

Service Bulletin/Repair Instructions

Far End Caller Can Not Hear Driver During Phone Call

S2008000037

Service Bulletin/Repair Instructions

SXM Icon Missing After Radio Reset

S1808000147

Service Bulletin/Repair Instructions

Radio Does Not Save Sirius XM 360L Radio Presets

09-003-20 REV. B

Service Bulletin/Repair Instructions

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

S1508000480

Service Bulletin/Repair Instructions

Speed Control Operates Intermittently

9004230

Service Bulletin/Repair Instructions

LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

23-012-20 REV. A

Service Bulletin/Repair Instructions

Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).

23-012-20

Service Bulletin/Repair Instructions

Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).

VF1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification VF1 Seat Heater Switch

18-019-20

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - NOx Catalyst Efficiency Below Threshold. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance. The customer may also notice one or more of the following:Oil life monitor resets after PCM flash. Diesel Exhaust Fluid (DEF) level gauge inaccurate. Message ?Regen in progress will take up to 70 Minutes? remains in Electronic Vehicle Information Center (EVIC) when aborting manual regeneration process. Excessive DEF consumption. Poor idle at times when engaging cab heat feature. In addition, the following enhancements are included:wiTECH Fuel System R

S1918000003

Service Bulletin/Repair Instructions

Intermittent Engine Buck, Surge, or Misfire.

9004225

Service Bulletin/Repair Instructions

PEDAL, Accelerator (APPS) Before replacing accelerator pedal for P061B, make sure all PCM software service bulletins and recalls are up to date, if applicable. Before replacing accelerator pedal for other DTCs, be sure to follow fault code diagnostic procedures in Service Library and be sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and acceleartor pedal should not be replaced for this fault if driving style is confirmed with the customer.

S2008000013

Service Bulletin/Repair Instructions

Key Programming, Security Pin Request, Pin Invalid

S1925000004

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set

9004215

Service Bulletin/Repair Instructions

GLASS, Front Door For concern of front door window inoperative, please verify if the glass clips are still adhered to the glass. If clips are not attached, please take some detailed pictures of the glass bottom edges where the clips go and also of the clips to verify if there was poor aplication of urethane or if adhesion failed and contact FCA Redacted Content to report findings and set up a potential part return for analysis. If no response in 15 minutes, proceed with repair.

08-020-20

Service Bulletin/Repair Instructions

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.

VA2

Service Bulletin/Repair Instructions

Customer Satisfaction Notification VA2 Power Take-Off

08-121-19

Service Bulletin/Repair Instructions

Power Take Off (PTO) is Inoperable This bulletin involves installing a PTO diode jumper harness. The customer may describe that the PTO is inoperative. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) may have been set:P1123-00 - PTO System Performance.

08-115-19 REV. A

Service Bulletin/Repair Instructions

Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.

0811519-1

Service Bulletin/Repair Instructions

Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

08-115-19

Service Bulletin/Repair Instructions

Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.

0811519

Service Bulletin/Repair Instructions

Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.

D-19-02 REV. B

Service Bulletin/Repair Instructions

Fast Feedback Program - 6.7L Cummins Engine - 2019 HD Ram - All Models (Rev. B)

18-089-19

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

1808919

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

9004150

Service Bulletin/Repair Instructions

SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface.  PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

08-003-19 REV.C

Service Bulletin/Repair Instructions

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

55488

Service Bulletin/Repair Instructions

PadKit- Front Disc Brake

55502

Service Bulletin/Repair Instructions

PadKit- Front Disc Brake

55189

Service Bulletin/Repair Instructions

Actuator-Multiaitr

55308

Service Bulletin/Repair Instructions

Bin- Storage

55429

Service Bulletin/Repair Instructions

Mat Kit- Floor Front

Volume 5 Issue 5

Service Bulletin/Repair Instructions

Warranty Operations Newsletter ? Volume 5, Issue 5

54935

Service Bulletin/Repair Instructions

Sensor-nitrous oxlde

55134

Service Bulletin/Repair Instructions

Latch- Front Door

55309

Service Bulletin/Repair Instructions

Power Transfer Unit

55310

Service Bulletin/Repair Instructions

Run-Front Door Glass

55312

Service Bulletin/Repair Instructions

Molding-Wheel Plane

OD55431

Service Bulletin/Repair Instructions

Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information

55311

Service Bulletin/Repair Instructions

Damper-Steering

55322

Service Bulletin/Repair Instructions

Head-Cylinder

55324

Service Bulletin/Repair Instructions

Head-Cylinder

55272

Service Bulletin/Repair Instructions

Tube- Fuel Filler

OD55341

Service Bulletin/Repair Instructions

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

55221

Service Bulletin/Repair Instructions

Engine Oil- OW20

55136

Service Bulletin/Repair Instructions

Tube- Fuel Filler

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.

55096

Service Bulletin/Repair Instructions

Engine Oil- OW20

54966

Service Bulletin/Repair Instructions

Module-Parking Assist

54973

Service Bulletin/Repair Instructions

Outlet- Air conditioning & heater

54931

Service Bulletin/Repair Instructions

TAILPIPE - EXHAUST

54583

Service Bulletin/Repair Instructions

Transmission ? With Torque Converter

54698

Service Bulletin/Repair Instructions

POWER DISTRIBUTION CENTER - INTELLIGENT POWER

54920

Service Bulletin/Repair Instructions

Panel Assembly-Door Trim

54637

Service Bulletin/Repair Instructions

FASCIA - REAR

54638

Service Bulletin/Repair Instructions

ASH RECEIVER - INSTRUMENT PANEL

Volume 5 Issue 4

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Volume 5, Issue 4

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.