114254
Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING
Vehicle report
2021 RAM 5500
Service bulletins
279 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
114255
Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING
113742
Service Bulletin/Repair Instructions
SENSOR - TURBOCHARGER SPEED
113744
Service Bulletin/Repair Instructions
SENSOR - TURBOCHARGER SPEED
113276
Service Bulletin/Repair Instructions
CORE – HEATER
113277
Service Bulletin/Repair Instructions
CORE – HEATER
113069
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
113070
Service Bulletin/Repair Instructions
SWITCH – HEADLAMP
S2208000045 REV.D
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
113065
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
113066
Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER
112906
Service Bulletin/Repair Instructions
BEARING - CRANKSHAFT THRUST and KIT
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9100831
Service Bulletin/Repair Instructions
For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
111478
Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING
9100692 Rev 1
Service Bulletin/Repair Instructions
On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter originally installed on the vehicle. The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.
21-039-26
Service Bulletin/Repair Instructions
Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers must also comment on the following: ● The transmission will not shift into or out of 1st - 4th gears. 5th and reverse gears are still available This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub-assembly. These repairs are to be performed only if the vehicle is inoperable due to K1 clutch failure
S2623000032
Service Bulletin/Repair Instructions
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
S2509000005 REV.B
Service Bulletin/Repair Instructions
Light Random Tick Noise From The Engine.
S2614000002
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the Powertrain Control Module (PCM) or Under Fueling or Over Fueling Condition After Fuel Injector(s) Replacement
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
18-044-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2208000045 REV.C
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110603
Service Bulletin/Repair Instructions
SPEAKER - NONE
110604
Service Bulletin/Repair Instructions
SPEAKER - NONE
S1408000384 REV.I
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
S2610000001
Service Bulletin/Repair Instructions
Seatbelt Slow Retraction.
9100735
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
S2505000003
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
108409
Service Bulletin/Repair Instructions
CORE - HEATER
108410
Service Bulletin/Repair Instructions
CORE - HEATER
9100678
Service Bulletin/Repair Instructions
1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins equipped vehicles has been updated. New Part: 68645327AA (Non-Oiled Air Filter) Replaces: 53034051AA (Oiled Air Filter) - This part is superseded and should no longer be installed. The air filter for all other applications remains unchanged: Continue to use 68517554AA for: All 2018 MY and older 6.7L Cummins equipped vehicles. All 2019 MY and newer vehicles with non-6.7L engines. 2. Special Service Procedure for DTC P0299 Application: 2019-2024 MY HD Trucks with 6.7L Diesel (ETM/ETN) Condition: If DTC P0299 is active and the vehicle is equipped with the previous oiled air filter (PN# 53034051AA). Procedure: Replace the oiled air filter (53034051AA) with the new non-oiled filter (68645327AA). Service Catalog reflects these updated usages.
S2516000001
Service Bulletin/Repair Instructions
Driveline Vibration. Prop Shaft Diagnostic Information.
09-029-25
Service Bulletin/Repair Instructions
Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: ● Ticking noise. ● Clicking noise. ● Engine noise.
9100692
Service Bulletin/Repair Instructions
On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter (57008652AA). The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.
S2522000003
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.
23-008-25 REV. A
Service Bulletin/Repair Instructions
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
02-002-25 REV. A
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
S2509000005 REV.A
Service Bulletin/Repair Instructions
Light Random Tick Noise From The Engine
31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
9100642
Service Bulletin/Repair Instructions
When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.
S258A000017
Service Bulletin/Repair Instructions
Door speaker Inoperative or No Sound
106241
Service Bulletin/Repair Instructions
LAMP - DOME
S2422000001 REV.D
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
105648
Service Bulletin/Repair Instructions
MODULE - ENGINE CONTROLLER
S2523000062
Service Bulletin/Repair Instructions
Bumper Mounted 7 Pin Trailer Tow Connector
104974
Service Bulletin/Repair Instructions
LAMP - DOME
105590
Service Bulletin/Repair Instructions
Warranty Newsletter – Volume 11, Issue 6
105591
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
08-182-25
Service Bulletin/Repair Instructions
Power Seat Not Adjusting Customers may experience one or more of the following: ● Driver and/or passenger seat moves backwards but not forward. ● Driver and/or passenger seat inoperative. This bulletin involves replacing the front power seat adjusters.
14-010-25 REV. B
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris
14-010-25 REV. A
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri
S2509000005
Service Bulletin/Repair Instructions
Light Random Tick Noise From The Engine.
104970
Service Bulletin/Repair Instructions
CORE - HEATER
9100598
Service Bulletin/Repair Instructions
Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control Circuit High / U11C1-00 (Reductant Control Module Received Implausible Data From ECM/PCM), do not replace the DEF Pump. Follow TSB's released and appropriate Service Diagnostics.
02-002-25
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
14-010-25
Service Bulletin/Repair Instructions
Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris
S2323000002 REV.A
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
103774
Service Bulletin/Repair Instructions
LAMP - DOME
104558
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
104557
Warranty Program/Extension
Warranty Newsletter – Volume 11, Issue 4
S2523000024
Service Bulletin/Repair Instructions
Rear Defogger Solder Terminals Detached.
S2408000015 REV.D
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
9100508
Service Bulletin/Repair Instructions
6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD / DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service DCU 68458603AB. Do not replace parts until after the TSB 25-008-24 is performed. If the DTC(s) continue to set, then follow the Service Diagnostics for the applicable DTC.
S1625000002 REV.B
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set
03-001-25 REV. B
Service Bulletin/Repair Instructions
Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
103621
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
103622
Service Bulletin/Repair Instructions
MODULE - ANTI-LOCK BRAKE SYSTEM
9100500
Service Bulletin/Repair Instructions
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
103288
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
103289
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
03-001-25 REV. A
Service Bulletin/Repair Instructions
Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
03-001-25
Service Bulletin/Repair Instructions
Clicking Noise While In 4WD ustomers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. his bulletin involves replacing the front driveshaft
9003980
Service Bulletin/Repair Instructions
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.
S1408000384 REV.H
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1425000019 REV.A
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.
S1408000384 REV.G
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
102387
Service Bulletin/Repair Instructions
SEAL - OUTPUT SHAFT
102389
Service Bulletin/Repair Instructions
SEAL - OUTPUT SHAFT
S2008000186 REV.B
Service Bulletin/Repair Instructions
Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 – ECU Application Software Code 1 Missing Or Corrupted
S2208000045 REV.B
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
25-008-24
Service Bulletin/Repair Instructions
Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P21C4-00 - Reductant Line Heater Relay Control Circuit High. ● U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software.
S2422000001 REV.C
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-222-24
Service Bulletin/Repair Instructions
Flash: Anti-Lock Brake System (ABS) Module Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● **C2200-47 - Anti-Lock Brake Module Internal - Watchdog / Safety Auc Failure.** ● C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure. Customers may also comment on one or more of the following: ● **Anti-lock Brake System (ABS) indicator light illuminated in the Instrument Panel Cluster (IPC). ● Electronic Stability Control (ESC) indicator light illuminated in the IPC. ● The Red Brake Warning indicator light illuminated in the IPC.** This bulletin involves reprogramming the ABS with the latest software available.
S2422000003
Service Bulletin/Repair Instructions
Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
100498
Service Bulletin/Repair Instructions
MODULE - ENGINE CONTROLLER
S2423000043
Service Bulletin/Repair Instructions
Dome Lamp LED And Incandescent Bulb Servicing.
100774
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
97802
Service Bulletin/Repair Instructions
SWITCH - HEADLAMP
25-006-24
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software
25-007-24
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software
21-051-24
Service Bulletin/Repair Instructions
Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ● The transmission will not shift into or out of 1st - 4th gears. 5th and reverse gears are still available. **This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub-assembly. These repairs are to be performed only if the vehicle is inoperable due to K1 clutch failure. **
S2208000153 REV.B
Service Bulletin/Repair Instructions
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster
100681
Warranty Program/Extension
Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)
14-008-24
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software.
100595
Warranty Program/Extension
WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
100599
Warranty Program/Extension
FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
S228A000017 REV.A
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
S2423000027 REV.A
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Or Inoperative.
99399
Other
MODULE - ANTI-LOCK BRAKE SYSTEM
99400
Other
MODULE - ANTI-LOCK BRAKE SYSTEM
S2408000015 REV.C
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
99150
Other
MODULE KIT - UREA PUMP/LEVEL UNIT
14-005-24
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid (DEF) Fluid Freezing **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** ● P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: ● Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. ● Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. ● Not following the proper DEF fill procedure and overfilling the tank.** This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.
90A Combo Rev1
Service Campaign
Customer Satisfaction Notification 90A Diesel Exhaust Fluid
96076
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
98927
Other
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
S1408000384 REV.F
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
94006
Other
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
98861
Other
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.
S1625000004 REV.A
Service Bulletin/Repair Instructions
On Board Diagnosis (OBD) Monitor Readiness Information
0802824
Service Bulletin/Repair Instructions
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802924
Service Bulletin/Repair Instructions
Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.51 to LR35.41. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802624
Service Bulletin/Repair Instructions
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802524
Service Bulletin/Repair Instructions
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0825223
Service Bulletin/Repair Instructions
Radio Over The Air Update to LR34.31 to LR35.41 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.31 to LR35.41. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
0824523
Service Bulletin/Repair Instructions
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
0823023
Service Bulletin/Repair Instructions
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S2208000011
Service Bulletin/Repair Instructions
Wireless Qi Charger Not Charging
93335
Service Bulletin/Repair Instructions
Warranty Bulletin D-22-16 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)
93341
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-22-22 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)
93238
Service Bulletin/Repair Instructions
AISIN K1 SNAP RING REPLACEMENT
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
2400623
Service Bulletin/Repair Instructions
A/C Diagnostic LOP Change
2100223
Service Bulletin/Repair Instructions
K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ? The transmission will not shift into/or out of 1st - 4th gears. 5th and reverse gears are still available. This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum subassembly.
0901723
Service Bulletin/Repair Instructions
Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.
S1808000097
Service Bulletin/Repair Instructions
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
S2108000093
Service Bulletin/Repair Instructions
Apple CarPlay Does Not Work Or Not Connecting
RecallY43
Service Bulletin/Repair Instructions
Emission Recall Y43 - Particulate Matter Sensor (Date on document incorrectly states "July 2023")
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
ZD7
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software update
0818123
Service Bulletin/Repair Instructions
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
S2109000011
Service Bulletin/Repair Instructions
Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.
Y43
Service Bulletin/Repair Instructions
Emissions Recall Y43 Particulate Matter Sensor
S238A000034
Service Bulletin/Repair Instructions
USB Hub In-Operable
0901323
Service Bulletin/Repair Instructions
6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
1807823
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set: ? U0418-00 - Implausible Data Received From Brake System Control Module 1. ? P061A - Level 2 Torque Performance. Customers may also experience the following: ? **Driveline bumps and rumbles when lightly applying the accelerator pedal in traffic or at other low vehicle speeds such as parking lot maneuvers.** ? Transmission hard upshifts, rough/bump during low gear 1-2 and 2-3 at 40-64 kph (25-40 mph). This bulletin involves reprogramming the PCM with the latest available software.
2308023
Service Bulletin/Repair Instructions
Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced. This issue only happens in temperature that are just below freezing and snowing. This bulletin involves removing the right side rubber flaps from the cowl baffles.
0300323
Service Bulletin/Repair Instructions
Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
ReferenceZD7
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software Update
0812923
Service Bulletin/Repair Instructions
Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not working. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from PR39.92 to PR40.12. NOTE: National launch for this FOTA update is expected to begin June 23, 2023.
BulletinA
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software Update
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
S238A000024
Service Bulletin/Repair Instructions
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
9100142
Service Bulletin/Repair Instructions
Mirror
S2208000080
Service Bulletin/Repair Instructions
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
S2223000063
Service Bulletin/Repair Instructions
Ambient Temperature Sensor Servicing.
1400323
Service Bulletin/Repair Instructions
Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0806423
Service Bulletin/Repair Instructions
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
S228A000028
Service Bulletin/Repair Instructions
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
1801723
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. ? Multiple Displacement System (MDS) transition causing a transmission clunk noise under light throttle when coasting in fourth gear. This bulletin involves reprogramming the PCM with the latest available software.
08-234-22
Service Bulletin/Repair Instructions
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal
S2207000003
Service Bulletin/Repair Instructions
Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.
9100112
Service Bulletin/Repair Instructions
Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only. If replacing the cylinder head cover/fuel injector harness gasket due to an oil leak, please also replace the following components: 1. 68445548A$ - Cover, Cylinder Head (includes gasket); 2. 05179087A$ - Housing, Rocker Arm; 3. 68005453A$ - Bolt and Grommet, Cylinder Head Cover to Cylinder Head (qty 6); 4. 05114418A$ - Gasket, Rocker Arm Housing; Engineering requires these parts for analysis to determine root cause of the leak. Once the repairs are complete, please contact FCA Redacted Content to set up a Fast Track for the return of the parts.
9003805
Service Bulletin/Repair Instructions
HUB AND BEARING, Brake, Front For issues with front wheel Hub/Bearing growling or humming noise, appearing to leak grease, or with excessive play, please contact FCA Redacted Content before replacing. If no response in 15 minutes, proceed with repair. For further diagnosis reference Service Library for Tech Tube video on Wheel Bearing Diagnosis.
9100008
Service Bulletin/Repair Instructions
Telematic box module 2
9100096
Service Bulletin/Repair Instructions
Base Headlamp Bright, Base Headlamp Black
2101922REVA
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Poor shift quality, with light pedal.(Sales Codes ETM and ETN Only). Poor shift quality, 32-48 kph (20-30 mph), at low rpm with light to medium pedal apply, typically tipping in from zero pedal.(Sales Codes ETM and ETN Only). Coasting shift bump with exhaust brake and/or tow/haul active.(Sales Codes ETM and ETN Only). Poor shift quality, often when increasing pedal during a shift.(Sales Code ESB Only). Squawk/chirp/squeak type noise during a 3-4 upshift.(D2 Only). Poor 1-2 upshift quality.(D2 with ETM or DD/DP with Sales Code ESB Only). When decelerating from a 1 to 2 gear shift, the vehicle may have a harshshift. From a 1 to 2 gear change there may be a perceived bump feeling, whilehaving a light pedal(Sales Codes ETL and ETN Only). A harsh shift from a 2 to 3 gear shift while at almost or wide openthrottle. A harsh shift from a 3 to 4 shift and heavy on the pedal, lifting offthe pedal, then back on the pedal again. While coasting down a grade, an abrupt deceleration may be felt. A clunk heard when shifting from park to reverse or drive. Cold engine flare during a shift. A delay when coasting down, vehicle is in a downshift at low speedsand then trying to accelerate. (The vehicle will have a hesitation as the vehicle tries to change gears to accommodate the new pedaldemand). Excessive shifting(DD and DP Only). Engine flare caused by the transmission releasing the clutch too early duringa 1 to 2 shift.
S2208000153RevA
Service Bulletin/Repair Instructions
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message Displayed on Cluster
S2223000070
Service Bulletin/Repair Instructions
Exterior Mirror Lamp Service
S2214000003
Service Bulletin/Repair Instructions
Guidelines For The Use Of Alternative Diesel Fuels.
S2208000153
Service Bulletin/Repair Instructions
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message Displayed on Cluster
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
85507
Service Bulletin/Repair Instructions
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev. J)
S2008000186REVA
Service Bulletin/Repair Instructions
Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted
S2208000080RevA
Service Bulletin/Repair Instructions
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
1400522REVB
Service Bulletin/Repair Instructions
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0455 - EVAP System Large Leak. P0456 - EVAP System Small Leak. P04EC - EVAP System Large Leak Detected - Fuel Tank Side. P04EE - EVAP System Very Small Leak Detected - Fuel Tank Side.
S1923000015RevB
Service Bulletin/Repair Instructions
Transmission Column Shifter Lever Feels Loose
S2223000058
Service Bulletin/Repair Instructions
Water Leak At Upper D-pillar Or Liftgate Area
9100021
Service Bulletin/Repair Instructions
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.
S2118000001RevB
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.
1812722
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. PCM software related to this Technical Service Bulletin (TSB) is included within the Y43 Recall. If not already completed, please perform the Y43 recall if the vehicle is on the recall VIN list. For all other vehicles perform the Repair Procedure below. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0607-00 - ECU Internal Performance. P0299-00 - Turbocharger Underboost. P1451-00 - Diesel Particulate Filter System Performance. The following improvements are also included in this update: Idle stability improvement. Fuel system run-up test routine, wiTECH improvement. Aftertreatment system performance test routine, wiTECH improvement. Power Take Off (PTO) system improvements. Enabling Estop for split shaft PTO systems. Oil pressure switch modifications. Urea (DEF fluid) level sensor calibration update, to help prevent bumps in DEF level gauge.
9004470
Service Bulletin/Repair Instructions
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
S228A000004RevB
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
9004245
Service Bulletin/Repair Instructions
GASKET, Timing Case Cover, Rear Gear Housing For 2021 Model Year only. If you are replacing the timing gear housing gasket due to an oil leak, please be sure to also replace all outer timing gear housing bolts (PN# 04638665 and 04882109). Do not discard these bolts as engineering will be requesting them to be returned for analysis.
S228A000009RevA
Service Bulletin/Repair Instructions
: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
S228A000004RevA
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
S228A000009
Service Bulletin/Repair Instructions
An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A
2101922
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. When decelerating from a 1 to 2 gear shift, the vehicle may have a harshshift. From a 1 to 2 gear change there may be a perceived bump feeling, whilehaving a light pedal(Sales Codes ETL and ETN Only). A harsh shift from a 2 to 3 gear shift while at almost or wide openthrottle. A harsh shift from a 3 to 4 shift and heavy on the pedal, lifting offthe pedal, then back on the pedal again. While coasting down a grade, an abrupt deceleration may be felt. A clunk heard when shifting from park to reverse or drive. Cold engine flare during a shift. A delay when coasting down, vehicle is in a downshift at low speedsand then trying to accelerate. (The vehicle will have a hesitation as the vehicle tries to change gears to accommodate the new pedaldemand). Excessive shifting(DD and DP Only). Engine flare caused by the transmission releasing the clutch too early duringa 1 to 2 shift.
S228A000004
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
9004254
Service Bulletin/Repair Instructions
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.
2200122
Service Bulletin/Repair Instructions
TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Code (DTC) has been set: C15CE-31 - Tire Pressure Sensor 7-No Signal. Customers may also comment on the following: Instrument Panel Cluster (IPC) warning is illuminated for the tire pressure sensors.
9004414
Service Bulletin/Repair Instructions
DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
Service Bulletin/Repair Instructions
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
82294
Service Bulletin/Repair Instructions
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)
S2208000011 RevB
Service Bulletin/Repair Instructions
Wireless Qi Charger Not Charging
S1708000118
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2208000068
Service Bulletin/Repair Instructions
?Device Not Supported? Message on the radio screen
S2209000002
Service Bulletin/Repair Instructions
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.
S1923000050
Service Bulletin/Repair Instructions
Hood Shake Or Flutter While Driving
S1923000050 RevA
Service Bulletin/Repair Instructions
Hood Shake Or Flutter While Driving
S1623000028
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
S1723000001
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S2208000011A
Service Bulletin/Repair Instructions
Wireless Qi Charger Not Charging
9004406
Service Bulletin/Repair Instructions
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. If no response in 15 minutes, proceed with repair
S2108000204
Service Bulletin/Repair Instructions
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
08-138-21
Service Bulletin/Repair Instructions
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.
S2108000198
Service Bulletin/Repair Instructions
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
18-072-21
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0607-00 - ECU Internal Performance. P0299-00 - Turbocharger Underboost. P1451-00 - Diesel Particulate Filter System Performance. The following improvements are also included in this update: Oil pressure switch modifications. Urea (DEF fliud) level sensor calibration update, to help prevent bumps in DEF level gauge.
02-003-21
Service Bulletin/Repair Instructions
Noise in Front Over Bumps This bulletin involves checking the front shock absorbers Julian date (build date) and replacing if required. The customer may describe the following:Clunk in front suspension when driving over pot holes.
0200321
Service Bulletin/Repair Instructions
Noise in Front Over Bumps
S2109000006
Service Bulletin/Repair Instructions
Oil Leak From The Oil Pan Gasket.
S2118000012
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.
S2123000055
Service Bulletin/Repair Instructions
HD Truck Brake Pedal Feel On Gas Engine Equipped
S2108000169
Service Bulletin/Repair Instructions
Radio Display Abnormality
S2108000170
Service Bulletin/Repair Instructions
Head unit button stuck DTC code B14DA-2A
S2025000007
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
S2108000163
Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2121000010
Service Bulletin/Repair Instructions
Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
75745
Service Bulletin/Repair Instructions
HUB AND BEARING - WHEEL
75607
Service Bulletin/Repair Instructions
Pending Emissions Recall and REQUIRED Customer Communication - Ram Heavy Duty/Chassis Cab
75610
Service Bulletin/Repair Instructions
BASE - FLOOR CONSOLE
75567
Service Bulletin/Repair Instructions
LATCH - FRONT DOOR
75490
Service Bulletin/Repair Instructions
CAMSHAFT - INTAKE
75227
Service Bulletin/Repair Instructions
MUFFLER AND TAILPIPE ? EXHAUST
S2125000002
Service Bulletin/Repair Instructions
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
75446
Service Bulletin/Repair Instructions
GLASS - SUNROOF
S1723000001RevD
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
0808821
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
0808821REVA
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S2008000151RevA
Service Bulletin/Repair Instructions
Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
75267
Service Bulletin/Repair Instructions
TUBE - TURBO WATER FEED
S2108000098RevB
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
0807621
Service Bulletin/Repair Instructions
Flash: Amplifier AMP Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.
S2108000127-1
Service Bulletin/Repair Instructions
Radio Reboot Continually
0900421
Service Bulletin/Repair Instructions
Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0013 - Bank 1 Camshaft 2 Position Actuator Circuit Open.
74912
Service Bulletin/Repair Instructions
Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
S2108000127
Service Bulletin/Repair Instructions
Radio Reboot Continually
08-088-21
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
08-076-21 Rev. A
Service Bulletin/Repair Instructions
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
0807621-1
Service Bulletin/Repair Instructions
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
0807621REVA
Service Bulletin/Repair Instructions
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
9004374-1
Service Bulletin/Repair Instructions
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
9004374RevA
Service Bulletin/Repair Instructions
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
S2108000120
Service Bulletin/Repair Instructions
Radio Volume Uncontrollable Or Changing On Its Own
Y17
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Y17 Transmission Software Update
S2108000098
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
9004374
Service Bulletin/Repair Instructions
NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
9004375
Service Bulletin/Repair Instructions
RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.
0807221
Service Bulletin/Repair Instructions
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
S2124000003
Service Bulletin/Repair Instructions
A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11
0805221
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
S1608000226
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S2008000113
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S16080002261
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
S1924000019
Service Bulletin/Repair Instructions
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
1803421
Service Bulletin/Repair Instructions
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer complaint may include engine oil leak/consumption.
S1923000015RevA
Service Bulletin/Repair Instructions
Transmission Column Shifter Lever Feels Loose
0802921REVA
Service Bulletin/Repair Instructions
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
S2108000080
Service Bulletin/Repair Instructions
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S1924000019RevB
Service Bulletin/Repair Instructions
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
S2124000004
Service Bulletin/Repair Instructions
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
S2108000069
Service Bulletin/Repair Instructions
SXM Channels Inoperative Above Channel 450
S2108000052
Service Bulletin/Repair Instructions
Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
S2008000042RevA
Service Bulletin/Repair Instructions
Radio Display Is Black After Replacing The Rear View Camera
S2108000045
Service Bulletin/Repair Instructions
Favorite Song On-Air Alert List Empty
S2108000009 Rev.
Service Bulletin/Repair Instructions
RKE Does Not Unlock The Doors After A Remote Start Event
9004342
Service Bulletin/Repair Instructions
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
S2008000186
Service Bulletin/Repair Instructions
Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted
S2008000172
Service Bulletin/Repair Instructions
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
9003637
Service Bulletin/Repair Instructions
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.