Vehicle report

2021 RAM PROMASTER CITY

Service bulletins

48 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S2508000102

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

21-040-25

Service Bulletin/Repair Instructions

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

S2008000088 REV.A

Service Bulletin/Repair Instructions

Replacement BCM Will Not Proxi Align

9100338REV1

Service Bulletin/Repair Instructions

GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.

S1408000384

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

2400623

Service Bulletin/Repair Instructions

A/C Diagnostic LOP Change

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

9100142

Service Bulletin/Repair Instructions

Mirror

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

9100008

Service Bulletin/Repair Instructions

Telematic box module 2

9100096

Service Bulletin/Repair Instructions

Base Headlamp Bright, Base Headlamp Black

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

18-018-22

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0031 - O2 Sensor 1/1 Heater Circuit Low. P0452 - EVAP Pressure Switch Stuck Closed.

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

75745

Service Bulletin/Repair Instructions

HUB AND BEARING - WHEEL

75610

Service Bulletin/Repair Instructions

BASE - FLOOR CONSOLE

75567

Service Bulletin/Repair Instructions

LATCH - FRONT DOOR

75490

Service Bulletin/Repair Instructions

CAMSHAFT - INTAKE

75227

Service Bulletin/Repair Instructions

MUFFLER AND TAILPIPE ? EXHAUST

S2125000002

Service Bulletin/Repair Instructions

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

75446

Service Bulletin/Repair Instructions

GLASS - SUNROOF

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

75267

Service Bulletin/Repair Instructions

TUBE - TURBO WATER FEED

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

21-015-21

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update:Scan tool enhancement to address the ?Valve Body Solenoid Learn Routine? not running and the error message stating ?Parking brake not applied?, even though it is applied.

2101521

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update:Scan tool enhancement to address the ?Valve Body Solenoid Learn Routine? not running and the error message stating ?Parking brake not applied?, even though it is applied.

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer complaint may include engine oil leak/consumption.

S2108000072

Service Bulletin/Repair Instructions

MIL (Malfunction Indicator Lamp) On, DTC P0073 Ambient Air Temperature Sensor Circuit High, B1029-12 External Temperature Sensor-Circuit Short To Battery

S2124000004

Service Bulletin/Repair Instructions

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2021 Ram Promaster City Service Bulletins: 48 bulletins | CarFathom