Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
18-073-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle exhibit/set SYMPTOM: one or more of the following Diagnostic Trouble Codes (DTCs): ● P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430 - Catalyst System Efficiency Below Threshold Bank 2. ● P0556 - Brake Booster Pressure Sensor Circuit Performance. ● P0340 - Cam Position Sensor Circuit - Bank 1 Intake. ● P0345 - Cam Position Sensor Circuit - Bank 2 Intake. ● P0365 - Cam Position Sensor Circuit - Bank 1 Exhaust. ● P0390 - Cam Position Sensor Circuit - Bank 2 Exhaust. Customers may experience one or more of the following: ● Vehicle fails emissions inspection testing. ● Fuel odor during frequent stop and re-start driving, during high ambient temps. In addition, the following software enhancement(s) is available: ● OBD calibration turned off DTC "U0463 - Fuel Level Implausible" message code and will now be detected with DTC "P0463 - Fuel Level Sensor 1 Circuit High". ● More robust trailer brake module enhancements for 3rd party aftermarket designs. ● Cam/crank diagnostic has been turned from a 1-trip to a 2-trip MIL. ● Change fuel level legislative reporting from a voltage to a percent scale. This bulletin involves reprogramming the PCM with the latest available software.
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
109724
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109727
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109614
Service Bulletin/Repair Instructions
STARTER - ENGINE
109512
Service Bulletin/Repair Instructions
STARTER - ENGINE
108796
Service Bulletin/Repair Instructions
CAMERA – REAR VIEW
108466
Service Bulletin/Repair Instructions
CAMERA – REAR VIEW
108795
Service Bulletin/Repair Instructions
CAMERA – REAR VIEW
108818
Service Bulletin/Repair Instructions
CAMERA – REAR VIEW
108797
Service Bulletin/Repair Instructions
CAMERA – REAR VIEW
S2509000009
Service Bulletin/Repair Instructions
Engine Oil Leak
S2524000012
Service Bulletin/Repair Instructions
High Voltage Air Conditioning Refrigerant Dye
9100645
Service Bulletin/Repair Instructions
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653
Service Bulletin/Repair Instructions
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
S2509000001 REV.B
Service Bulletin/Repair Instructions
Engine Rattle Noise
S2208000138 REV.B
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
103954
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
104087
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
S2509000001 REV.A
Service Bulletin/Repair Instructions
Engine Rattle Noise
103617
Service Bulletin/Repair Instructions
STARTER - ENGINE
S2509000002
Service Bulletin/Repair Instructions
Engine Noise
S2509000001
Service Bulletin/Repair Instructions
Engine Rattle Noise
103263
Service Bulletin/Repair Instructions
RESERVOIR - COOLANT
9100436
Service Bulletin/Repair Instructions
TRANSMISSION KIT With Torque Converter 62TE Transmission Mounting Kit, for replacing the existing transmission assembly for Part numbers R8210327A$, the mounting kit must be used and bolts and bracket must be replaced. The mounting kit is to be included within the reman transmission kit package P/Ns R8210327A$. Mounting kit p/n to be used : P/N 68501446AA
98987
Other
PAD KIT - FRONT DISC BRAKE
S2419000001
Service Bulletin/Repair Instructions
Low Pressure Power Steering Line Servicing For Leak Concerns.
S2307000002 REV.B
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
98455
Other
PAD KIT - FRONT DISC BRAKE
98349
Other
PAD KIT - FRONT DISC BRAKE
S2307000002 REV.A
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S2307000002
Service Bulletin/Repair Instructions
Suspected engine coolant leak.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
9100206
Service Bulletin/Repair Instructions
FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
2305523
Service Bulletin/Repair Instructions
Check Strap Webbing Kit on Driver?s Side Front Door The repair eliminates the over swing when opening the driver?s side door. This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap.
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9003357A
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357a
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9100098
Service Bulletin/Repair Instructions
D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.
08-231-22
Service Bulletin/Repair Instructions
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination with one or more of the following Diagnostic Trouble Codes (DTCs) or the symptom/conditions listed below: ? U1710-86 - Implausible Data Received From HVAC. ? U1710-87 - ACM (Automatic Climate Module) On B CAN - Missing Message. ? The HVAC control for the air conditioning/heating outlet control, fan speed or other controls maybe inoperative after a Body Control Module (BCM) had been replaced. ? The rear defrost/heated mirror LED indicator on the HVAC controller does not illuminate when the button is depressed (2014 MY only).
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
S2223000055
Service Bulletin/Repair Instructions
Window Regulator Motor Assembly Servicing
S2208000138
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9004256
Service Bulletin/Repair Instructions
CHECK, Front Door When servicing the Check strap or hinge please follow TSB 23-019-22 to protect against additional component failure.
9004206
Service Bulletin/Repair Instructions
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
18-103-22
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0556 - Brake Booster Pressure Sensor Circuit Performance. Customer may describe the following:Fuel odor during frequent stop and re-start driving, during high ambient temps.
23-019-22
Service Bulletin/Repair Instructions
Check Strap Webbing Kit on Driver?s Side Front Door This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap. The repair eliminates the over swing when opening the driver?s side door.
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
Service Bulletin/Repair Instructions
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
9004497
Service Bulletin/Repair Instructions
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
S1708000118
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
0300222
Service Bulletin/Repair Instructions
Outer Half Shaft Boot Replacement
9003453
Service Bulletin/Repair Instructions
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA or 68501446AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, & Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA or 68501448AA For vehicle noise and flex plate found broken on vehicles > 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on trans bell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblong holes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content.
S2108000198
Service Bulletin/Repair Instructions
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S1708000013
Service Bulletin/Repair Instructions
Key Cannot Be Removed From Ignition, Or No Start concerns
S1708000013RevB
Service Bulletin/Repair Instructions
Key Cannot Be Removed From Ignition, Or No Start concerns
S2108000115
Service Bulletin/Repair Instructions
No Crank, No Start, No Fault Codes
S2108000163
Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
9004330
Service Bulletin/Repair Instructions
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
9004386
Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
9004046
Service Bulletin/Repair Instructions
MIRROR, Outside Rearview, Includes Mirror Glass For exterior mirror not locking in the correct position or not working, please contact FCA Redacted Content before any replacement. If no response in 15 minutes, proceed with repair.
S2123000040
Service Bulletin/Repair Instructions
Wind Or Whistle Noise From Windshield
S1823000037
Service Bulletin/Repair Instructions
Outside Power Folding Mirror Shakes Vibrates Or Is Loose
S1823000037 Rev.
Service Bulletin/Repair Instructions
Outside Power Folding Mirror Shakes Vibrates Or Is Loose
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1608000226
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
9004286
Service Bulletin/Repair Instructions
Cooling fan module VIN Required when placing Order
S1621000003 Rev.
Service Bulletin/Repair Instructions
Transmission And Transmission Bracket Service
S1621000003RevA
Service Bulletin/Repair Instructions
Transmission And Transmission Bracket Service
9004121
Service Bulletin/Repair Instructions
RADIATOR, Engine Cooling For radiator leak concerns, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please email VIN, dealer code, mileage and picture of the leak to: FCA Redacted Content
23-007-21
Service Bulletin/Repair Instructions
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap area
2300721
Service Bulletin/Repair Instructions
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap area
S1708000013 Rev.
Service Bulletin/Repair Instructions
Key Cannot Be Removed From Ignition
S2008000160
Service Bulletin/Repair Instructions
No Start, DTC U0426-31 Minikrypt Error, Key Stuck
08-076-20
Service Bulletin/Repair Instructions
Flash: Anti-lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P0731 - Gear Ratio Error In 1st. P0732 - Gear Ratio Error In 2nd. P083B - LC Pressure Switch Rationality. P0841 - L/R Pressure Switch Rationality. P0868 - Line Pressure Low.
0807620
Service Bulletin/Repair Instructions
Flash: Anti-lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P0731 - Gear Ratio Error In 1st. P0732 - Gear Ratio Error In 2nd. P083B - LC Pressure Switch Rationality. P0841 - L/R Pressure Switch Rationality. P0868 - Line Pressure Low.
67800
Service Bulletin/Repair Instructions
Safety Recall VB2 Engine Cooling Fan Parts Ordering
9003637
Service Bulletin/Repair Instructions
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S1121000006 Rev.
Service Bulletin/Repair Instructions
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Service Bulletin/Repair Instructions
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S2008000010
Service Bulletin/Repair Instructions
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000093
Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation
D1902
Service Bulletin/Repair Instructions
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
S2008000077
Service Bulletin/Repair Instructions
VP2R Radio Clock Not Keeping Time
65312
Service Bulletin/Repair Instructions
Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only
S2009000002
Service Bulletin/Repair Instructions
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
23-015-20
Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19
08-049-20
Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC
23-014-20
Service Bulletin/Repair Instructions
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap areaFig. 1.Check Strap Area Cracking
S2008000013
Service Bulletin/Repair Instructions
Key Programming, Security Pin Request, Pin Invalid
9003591
Service Bulletin/Repair Instructions
DETECTOR, Evaporative System Integrity Module (ESIM) Before replacing this part, please call FCA Redacted Content. For Mexican Dealers, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
9004022
Service Bulletin/Repair Instructions
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
9004176
Service Bulletin/Repair Instructions
SHAFT, Axle Half, Left/Right If you are working on a Ram ProMaster with a Noisy, Leaking, or Damaged Front Halfshaft/CV Boot, please take a picture of the damage on shaft, ideally prior to removal, and contact Dennis Battle at (734) 231-1540 to have the part returned to FCA via FasTrack. If no response in 15 minutes, proceed with repair.
31-004-19
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-005-19
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100519
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
08-109-19
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may notice one or more of the following:False illumination of the Battery Charging indicator. Keyfob does not unlock or lock doors (2018 MY Only). Slight delay of horn sound, when pushing button (2018 MY Only). ?Bulb out? MIL when a three watt parking lamp is installed (2018 MY Only).
0810919
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may notice one or more of the following:False illumination of the Battery Charging indicator. Keyfob does not unlock or lock doors (2018 MY Only). Slight delay of horn sound, when pushing button (2018 MY Only). ?Bulb out? MIL when a three watt parking lamp is installed (2018 MY Only).
18-089-19
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1808919
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
23-022-19
Service Bulletin/Repair Instructions
Left Transmission Mount Bracket Fasteners This bulletin is to emphasize the importance of replacing and torquing the one time use bolts that fasten the left transmission mount bracket to the transmission.
9003220
Service Bulletin/Repair Instructions
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
55488
Service Bulletin/Repair Instructions
PadKit- Front Disc Brake
55502
Service Bulletin/Repair Instructions
PadKit- Front Disc Brake
55189
Service Bulletin/Repair Instructions
Actuator-Multiaitr
55308
Service Bulletin/Repair Instructions
Bin- Storage
55429
Service Bulletin/Repair Instructions
Mat Kit- Floor Front
ODPIN0529
Service Bulletin/Repair Instructions
URGENT REMINDER: ProMaster Transmission Bracket Service (Performance Institute News)
Volume 5 Issue 5
Service Bulletin/Repair Instructions
Warranty Operations Newsletter ? Volume 5, Issue 5
54935
Service Bulletin/Repair Instructions
Sensor-nitrous oxlde
55134
Service Bulletin/Repair Instructions
Latch- Front Door
55309
Service Bulletin/Repair Instructions
Power Transfer Unit
55310
Service Bulletin/Repair Instructions
Run-Front Door Glass
55312
Service Bulletin/Repair Instructions
Molding-Wheel Plane
OD55431
Service Bulletin/Repair Instructions
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
55311
Service Bulletin/Repair Instructions
Damper-Steering
55322
Service Bulletin/Repair Instructions
Head-Cylinder
55324
Service Bulletin/Repair Instructions
Head-Cylinder
24-005-19
Service Bulletin/Repair Instructions
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination with one or more of the following Diagnostic Trouble Codes (DTCs) or the symptom/conditions listed below:U1710-86 - Implausible Data Received From HVAC. U1710-87 - ACM (Automatic Climate Module) On B CAN - Missing Message. The HVAC control for the air conditioning/heating outlet control, fan speed or other controls maybe inoperative after a Body Control Module (BCM) had been replaced. The rear defrost/heated mirror LED indicator on the HVAC controller does not illuminate when the button is depressed(2014 MY only).
55272
Service Bulletin/Repair Instructions
Tube- Fuel Filler
OD55341
Service Bulletin/Repair Instructions
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
55221
Service Bulletin/Repair Instructions
Engine Oil- OW20
55136
Service Bulletin/Repair Instructions
Tube- Fuel Filler
55096
Service Bulletin/Repair Instructions
Engine Oil- OW20
54966
Service Bulletin/Repair Instructions
Module-Parking Assist
54973
Service Bulletin/Repair Instructions
Outlet- Air conditioning & heater
54931
Service Bulletin/Repair Instructions
TAILPIPE - EXHAUST
54583
Service Bulletin/Repair Instructions
Transmission ? With Torque Converter
54698
Service Bulletin/Repair Instructions
POWER DISTRIBUTION CENTER - INTELLIGENT POWER
54920
Service Bulletin/Repair Instructions
Panel Assembly-Door Trim
54637
Service Bulletin/Repair Instructions
FASCIA - REAR
54638
Service Bulletin/Repair Instructions
ASH RECEIVER - INSTRUMENT PANEL
Volume 5 Issue 4
Service Bulletin/Repair Instructions
Warranty Operations Newsletter Volume 5, Issue 4
BJA46597
Service Bulletin/Repair Instructions
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
9003293
Service Bulletin/Repair Instructions
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
D-17-21
Service Bulletin/Repair Instructions
Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles
9003109
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
D-17-12
Service Bulletin/Repair Instructions
Shop Certification Program Guidelines
31056
Service Bulletin/Repair Instructions
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
31115
Service Bulletin/Repair Instructions
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
31127
Service Bulletin/Repair Instructions
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
9003696
Service Bulletin/Repair Instructions
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
30731
Service Bulletin/Repair Instructions
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
30948
Service Bulletin/Repair Instructions
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
D-17-11
Service Bulletin/Repair Instructions
Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
30928
Service Bulletin/Repair Instructions
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
30865
Service Bulletin/Repair Instructions
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.
D-17-08
Service Bulletin/Repair Instructions
Essential Flash Management
30657
Service Bulletin/Repair Instructions
R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
D-16-28 Rev. A
Service Bulletin/Repair Instructions
DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)
05152029
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
20614
Service Bulletin/Repair Instructions
P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
22842
Service Bulletin/Repair Instructions
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
22843
Service Bulletin/Repair Instructions
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
20610
Service Bulletin/Repair Instructions
P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
20624
Service Bulletin/Repair Instructions
68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
17598
Service Bulletin/Repair Instructions
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
17161
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17191
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17202
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
16887
Service Bulletin/Repair Instructions
Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
17109
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17124
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17127
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17135
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17006
Service Bulletin/Repair Instructions
68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
17007
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
05066241A$
Service Bulletin/Repair Instructions
Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.
05091960A$
Service Bulletin/Repair Instructions
Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
68103198A$
Service Bulletin/Repair Instructions
A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?
68184926A$
Service Bulletin/Repair Instructions
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~
16103
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.
16388
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
16374
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
16387
Service Bulletin/Repair Instructions
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
15640
Service Bulletin/Repair Instructions
Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
08-028-16
Service Bulletin/Repair Instructions
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
18-023-16
Service Bulletin/Repair Instructions
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:
13289
Service Bulletin/Repair Instructions
Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13284
Service Bulletin/Repair Instructions
Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13286
Service Bulletin/Repair Instructions
Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13225
Service Bulletin/Repair Instructions
Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13110
Service Bulletin/Repair Instructions
Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13111
Service Bulletin/Repair Instructions
Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13303
Service Bulletin/Repair Instructions
Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13317
Service Bulletin/Repair Instructions
Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com
23-037-15
Service Bulletin/Repair Instructions
Windshield Wiper Blade/Element Maintenance
13059
Service Bulletin/Repair Instructions
Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
13104
Service Bulletin/Repair Instructions
Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
12877
Service Bulletin/Repair Instructions
Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com
13003
Service Bulletin/Repair Instructions
Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com
12446
Service Bulletin/Repair Instructions
Inspection and Return: 68261532AA: Evaporator - Air Conditioning
12457
Service Bulletin/Repair Instructions
Molding Sill-Rear
31-001-15
Service Bulletin/Repair Instructions
Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.
12442
Service Bulletin/Repair Instructions
Inspection and Return: Motor - Window Regulator,Frt. &Rear Door
12408
Service Bulletin/Repair Instructions
TAILLIGHT.
82214909A
Service Bulletin/Repair Instructions
Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?
12398
Service Bulletin/Repair Instructions
STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification
82214739A
Service Bulletin/Repair Instructions
Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.
12395
Service Bulletin/Repair Instructions
Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification
68317270A
Service Bulletin/Repair Instructions
2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.
12351
Service Bulletin/Repair Instructions
Inspection and Return:Brake Rotor-52121050AA
12357
Service Bulletin/Repair Instructions
Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
68258392A
Service Bulletin/Repair Instructions
RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
68232369A
Service Bulletin/Repair Instructions
HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
12312
Service Bulletin/Repair Instructions
Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD
68224166A
Service Bulletin/Repair Instructions
HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288
12272
Service Bulletin/Repair Instructions
Inspection and Return: Brake Rotor - PN 04779884AC
68222862A
Service Bulletin/Repair Instructions
Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.
68211004A
Service Bulletin/Repair Instructions
Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
68210300A
Service Bulletin/Repair Instructions
Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
12253
Service Bulletin/Repair Instructions
Inspection and Return: Brake Rotor - PN 68188899AA
68174064A
Service Bulletin/Repair Instructions
Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.
68140664A
Service Bulletin/Repair Instructions
Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
12213
Service Bulletin/Repair Instructions
Inspection and Return: Brake Rotor - PN 04779712AA
68090604A
Service Bulletin/Repair Instructions
Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
68080819A
Service Bulletin/Repair Instructions
Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com
68079375A
Service Bulletin/Repair Instructions
Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.
56046094A
Service Bulletin/Repair Instructions
Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
56041380A
Service Bulletin/Repair Instructions
Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
55112621A
Service Bulletin/Repair Instructions
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
05191925A
Service Bulletin/Repair Instructions
Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.
12137
Service Bulletin/Repair Instructions
Return: Molding Kit - Wheel Lip Opening
05154400A
Service Bulletin/Repair Instructions
Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
05149141A
Service Bulletin/Repair Instructions
Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com
04861963A
Service Bulletin/Repair Instructions
Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
04610124A
Service Bulletin/Repair Instructions
Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
1UU47DX9A
Service Bulletin/Repair Instructions
Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
6th Edition 2015
Service Bulletin/Repair Instructions
Warranty Operations Newsletter Volume 1, Issue 6
STAR News No. 85
Service Bulletin/Repair Instructions
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
9002519
Service Bulletin/Repair Instructions
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~