Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
18-073-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle exhibit/set SYMPTOM: one or more of the following Diagnostic Trouble Codes (DTCs): ● P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430 - Catalyst System Efficiency Below Threshold Bank 2. ● P0556 - Brake Booster Pressure Sensor Circuit Performance. ● P0340 - Cam Position Sensor Circuit - Bank 1 Intake. ● P0345 - Cam Position Sensor Circuit - Bank 2 Intake. ● P0365 - Cam Position Sensor Circuit - Bank 1 Exhaust. ● P0390 - Cam Position Sensor Circuit - Bank 2 Exhaust. Customers may experience one or more of the following: ● Vehicle fails emissions inspection testing. ● Fuel odor during frequent stop and re-start driving, during high ambient temps. In addition, the following software enhancement(s) is available: ● OBD calibration turned off DTC "U0463 - Fuel Level Implausible" message code and will now be detected with DTC "P0463 - Fuel Level Sensor 1 Circuit High". ● More robust trailer brake module enhancements for 3rd party aftermarket designs. ● Cam/crank diagnostic has been turned from a 1-trip to a 2-trip MIL. ● Change fuel level legislative reporting from a voltage to a percent scale. This bulletin involves reprogramming the PCM with the latest available software.
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
110447
Service Bulletin/Repair Instructions
WATER PUMP
110448
Service Bulletin/Repair Instructions
WATER PUMP
109621
Warranty Program/Extension
D-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements
109724
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109727
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109767
Warranty Program/Extension
ID-25-14 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements
109614
Service Bulletin/Repair Instructions
STARTER - ENGINE
109512
Service Bulletin/Repair Instructions
STARTER - ENGINE
108796
Service Bulletin/Repair Instructions
CAMERA – REAR VIEW
108466
Service Bulletin/Repair Instructions
CAMERA – REAR VIEW
108795
Service Bulletin/Repair Instructions
CAMERA – REAR VIEW
108818
Service Bulletin/Repair Instructions
CAMERA – REAR VIEW
108797
Service Bulletin/Repair Instructions
CAMERA – REAR VIEW
108254
Warranty Program/Extension
D-23-24 Rev. B TERMINATION of 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns
S2509000009
Service Bulletin/Repair Instructions
Engine Oil Leak
S2524000012
Service Bulletin/Repair Instructions
High Voltage Air Conditioning Refrigerant Dye
107563
Warranty Program/Extension
D-25-17 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements
107564
Warranty Program/Extension
ID-25-14 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements
9100645
Service Bulletin/Repair Instructions
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653
Service Bulletin/Repair Instructions
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
S2509000001 REV.B
Service Bulletin/Repair Instructions
Engine Rattle Noise
S2208000138 REV.B
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
103954
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
104087
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
S2509000001 REV.A
Service Bulletin/Repair Instructions
Engine Rattle Noise
103617
Service Bulletin/Repair Instructions
STARTER - ENGINE
S2509000002
Service Bulletin/Repair Instructions
Engine Noise
9100418 Rev 1
Service Bulletin/Repair Instructions
TRANS KIT WITH TORQUE Transmission failures "after" 44A/61A has been completed are not recall related. Service transmission part numbers should be ordered R8210327AG (MY14-19) or R8453637AB (MY19-21)
9100419 Rev 1
Service Bulletin/Repair Instructions
TRANS WITH TORQUE CONVERT Transmission failures "after" 44A/61A has been completed are not recall related. Service transmission part numbers should be ordered R8210327AG (MY14-19) or R8453637AB (MY19-21)
S2509000001
Service Bulletin/Repair Instructions
Engine Rattle Noise
103263
Service Bulletin/Repair Instructions
RESERVOIR - COOLANT
102748
Other
INCENTIVE AND SUPPLEMENTAL SERVICE PROCEDURE ENHANCEMENT: 2019-2021 PROMASTER TRANSMISSION - PN R8453637AB
9100436
Service Bulletin/Repair Instructions
TRANSMISSION KIT With Torque Converter 62TE Transmission Mounting Kit, for replacing the existing transmission assembly for Part numbers R8210327A$, the mounting kit must be used and bolts and bracket must be replaced. The mounting kit is to be included within the reman transmission kit package P/Ns R8210327A$. Mounting kit p/n to be used : P/N 68501446AA
9100423
Service Bulletin/Repair Instructions
Trans Kit with Torque Converte Note: When ordering this transmission, dealer must include the VIN in "Order Entry." Orders without a VIN may be cancelled.
S228A000017 REV.A
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
98987
Other
PAD KIT - FRONT DISC BRAKE
S2419000001
Service Bulletin/Repair Instructions
Low Pressure Power Steering Line Servicing For Leak Concerns.
S2307000002 REV.B
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
98455
Other
PAD KIT - FRONT DISC BRAKE
98349
Other
PAD KIT - FRONT DISC BRAKE
S2307000002 REV.A
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S2307000002
Service Bulletin/Repair Instructions
Suspected engine coolant leak.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
9100206
Service Bulletin/Repair Instructions
FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
2305523
Service Bulletin/Repair Instructions
Check Strap Webbing Kit on Driver?s Side Front Door The repair eliminates the over swing when opening the driver?s side door. This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap.
9100142
Service Bulletin/Repair Instructions
Mirror
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9003357A
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357a
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
S2208000006 Rev.
Service Bulletin/Repair Instructions
Turn Signals Or Hazard Lights Acting Erratically
9100098
Service Bulletin/Repair Instructions
D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.
08-231-22
Service Bulletin/Repair Instructions
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination with one or more of the following Diagnostic Trouble Codes (DTCs) or the symptom/conditions listed below: ? U1710-86 - Implausible Data Received From HVAC. ? U1710-87 - ACM (Automatic Climate Module) On B CAN - Missing Message. ? The HVAC control for the air conditioning/heating outlet control, fan speed or other controls maybe inoperative after a Body Control Module (BCM) had been replaced. ? The rear defrost/heated mirror LED indicator on the HVAC controller does not illuminate when the button is depressed (2014 MY only).
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
S2223000055
Service Bulletin/Repair Instructions
Window Regulator Motor Assembly Servicing
S2208000138
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9004256
Service Bulletin/Repair Instructions
CHECK, Front Door When servicing the Check strap or hinge please follow TSB 23-019-22 to protect against additional component failure.
9004206
Service Bulletin/Repair Instructions
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
18-104-22
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P0556 - Brake Booster Pressure Sensor Circuit Performance. P0340 - Cam Position Sensor Circuit - Bank 1 Intake. P0345 - Cam Position Sensor Circuit - Bank 2 Intake. P0365 - Cam Position Sensor Circuit - Bank 1 Exhaust. P0390 - Cam Position Sensor Circuit - Bank 2 Exhaust. Customer may describe the following:Fuel odor during frequent stop and re-start driving, during high ambient temps. The following software enhancements are also available: OBD calibration turned off DTC U0463 - Fuel Level Implausiblemessage code and will now be detected withDTC P0463 - Fuel Level Sensor 1 Circuit High. More robust trailer brake module enhancements for 3rd party aftermarket designs. Cam/crank diagnostic has been turned from a 1-trip to a 2-trip MIL. Change fuel level legislative reporting from a voltage to a percent scale.
23-019-22
Service Bulletin/Repair Instructions
Check Strap Webbing Kit on Driver?s Side Front Door This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap. The repair eliminates the over swing when opening the driver?s side door.
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
Service Bulletin/Repair Instructions
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
9004497
Service Bulletin/Repair Instructions
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
S1708000118
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
0300222
Service Bulletin/Repair Instructions
Outer Half Shaft Boot Replacement
S2208000006
Service Bulletin/Repair Instructions
Turn Signals Or Hazard Lights Acting Erratically
9003453
Service Bulletin/Repair Instructions
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA or 68501446AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, & Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA or 68501448AA For vehicle noise and flex plate found broken on vehicles > 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on trans bell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblong holes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content.
S2108000198
Service Bulletin/Repair Instructions
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S1708000013
Service Bulletin/Repair Instructions
Key Cannot Be Removed From Ignition, Or No Start concerns
S1708000013RevB
Service Bulletin/Repair Instructions
Key Cannot Be Removed From Ignition, Or No Start concerns
S2108000115
Service Bulletin/Repair Instructions
No Crank, No Start, No Fault Codes
S2108000163
Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
9004330
Service Bulletin/Repair Instructions
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
9004386
Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
9004046
Service Bulletin/Repair Instructions
MIRROR, Outside Rearview, Includes Mirror Glass For exterior mirror not locking in the correct position or not working, please contact FCA Redacted Content before any replacement. If no response in 15 minutes, proceed with repair.
S2123000040
Service Bulletin/Repair Instructions
Wind Or Whistle Noise From Windshield
S1823000037
Service Bulletin/Repair Instructions
Outside Power Folding Mirror Shakes Vibrates Or Is Loose
S1823000037 Rev.
Service Bulletin/Repair Instructions
Outside Power Folding Mirror Shakes Vibrates Or Is Loose
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1608000226
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S2124000004
Service Bulletin/Repair Instructions
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
S1621000003 Rev.
Service Bulletin/Repair Instructions
Transmission And Transmission Bracket Service
S1621000003RevA
Service Bulletin/Repair Instructions
Transmission And Transmission Bracket Service
9004121
Service Bulletin/Repair Instructions
RADIATOR, Engine Cooling For radiator leak concerns, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please email VIN, dealer code, mileage and picture of the leak to: FCA Redacted Content
23-007-21
Service Bulletin/Repair Instructions
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap area
2300721
Service Bulletin/Repair Instructions
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap area
S1708000013 Rev.
Service Bulletin/Repair Instructions
Key Cannot Be Removed From Ignition
9004306
Service Bulletin/Repair Instructions
HANDLE, Sliding Door, With Cable (External) For a concern of broken external handle on the latch cable attachment, please review opening effort and inspect latch cable routing and take pictures of the latch cable routing and inner side of the handle before removing the broken handle. Please contact FCA Redacted Content to setup part return for analysis If no response in 15 minutes, proceed with repair. Please send pictures to the following: FCA Redacted Content
08-076-20
Service Bulletin/Repair Instructions
Flash: Anti-lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P0731 - Gear Ratio Error In 1st. P0732 - Gear Ratio Error In 2nd. P083B - LC Pressure Switch Rationality. P0841 - L/R Pressure Switch Rationality. P0868 - Line Pressure Low.
0807620
Service Bulletin/Repair Instructions
Flash: Anti-lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P0731 - Gear Ratio Error In 1st. P0732 - Gear Ratio Error In 2nd. P083B - LC Pressure Switch Rationality. P0841 - L/R Pressure Switch Rationality. P0868 - Line Pressure Low.
S2008000133
Service Bulletin/Repair Instructions
ABS And Cluster Warning Lights Intermittently Illuminate. Multiple CAN B Faults
9003637
Service Bulletin/Repair Instructions
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S1121000006 Rev.
Service Bulletin/Repair Instructions
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Service Bulletin/Repair Instructions
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S2008000010
Service Bulletin/Repair Instructions
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000093
Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation
S2018000008
Service Bulletin/Repair Instructions
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
D1902
Service Bulletin/Repair Instructions
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
S2008000077
Service Bulletin/Repair Instructions
VP2R Radio Clock Not Keeping Time
2103720
Service Bulletin/Repair Instructions
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
65312
Service Bulletin/Repair Instructions
Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only
S2009000002
Service Bulletin/Repair Instructions
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
23-015-20
Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19
08-049-20
Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC
9004243
Service Bulletin/Repair Instructions
PUMP, Power Steering For concern of degraded or loss of power steering assist For US & Canadian Dealers, please email VIN, dealer code, dealer contact info, mileage, picture of steering oil level in resevoir and picture of oil leak in the steering system if present to: FCA Redacted Content For Mexican Dealers, please call FCA Redacted Content at FCA Redacted Content If not response in 15 minutes, proceed with repair.
23-014-20
Service Bulletin/Repair Instructions
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap areaFig. 1.Check Strap Area Cracking
S2008000013
Service Bulletin/Repair Instructions
Key Programming, Security Pin Request, Pin Invalid
9003591
Service Bulletin/Repair Instructions
DETECTOR, Evaporative System Integrity Module (ESIM) Before replacing this part, please call FCA Redacted Content. For Mexican Dealers, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
9004176
Service Bulletin/Repair Instructions
SHAFT, Axle Half, Left/Right If you are working on a Ram ProMaster with a Noisy, Leaking, or Damaged Front Halfshaft/CV Boot, please take a picture of the damage on shaft, ideally prior to removal, and contact Dennis Battle at (734) 231-1540 to have the part returned to FCA via FasTrack. If no response in 15 minutes, proceed with repair.
31-004-19
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-005-19
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100519
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
08-109-19
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may notice one or more of the following:False illumination of the Battery Charging indicator. Keyfob does not unlock or lock doors (2018 MY Only). Slight delay of horn sound, when pushing button (2018 MY Only). ?Bulb out? MIL when a three watt parking lamp is installed (2018 MY Only).
0810919
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may notice one or more of the following:False illumination of the Battery Charging indicator. Keyfob does not unlock or lock doors (2018 MY Only). Slight delay of horn sound, when pushing button (2018 MY Only). ?Bulb out? MIL when a three watt parking lamp is installed (2018 MY Only).
18-089-19
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
18-090-19
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0340 - Cam Position Sensor Circuit - Bank 1 Intake. P0345 - Cam Position Sensor Circuit - Bank 2 Intake. P0365 - Cam Position Sensor Circuit - Bank 1 Exhaust. P0390 - Cam Position Sensor Circuit - Bank 2 Exhaust. The following software enhancements are also available:OBD calibration turned offDTC U0463 - Fuel Level Implausiblemessage code and will now be detected withDTC P0463 - Fuel Level Sensor 1 Circuit High. More robust trailer brake module enhancements for 3rd party aftermarket designs. Cam/crank diagnostic has been turned from a 1-trip to a 2-trip MIL. Change fuel level legislative reporting from a voltage to a percent scale.
1808919
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1809019
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0340 - Cam Position Sensor Circuit - Bank 1 Intake. P0345 - Cam Position Sensor Circuit - Bank 2 Intake. P0365 - Cam Position Sensor Circuit - Bank 1 Exhaust. P0390 - Cam Position Sensor Circuit - Bank 2 Exhaust. The following software enhancements are also available:OBD calibration turned offDTC U0463 - Fuel Level Implausiblemessage code and will now be detected withDTC P0463 - Fuel Level Sensor 1 Circuit High. More robust trailer brake module enhancements for 3rd party aftermarket designs. Cam/crank diagnostic has been turned from a 1-trip to a 2-trip MIL. Change fuel level legislative reporting from a voltage to a percent scale.
9004150
Service Bulletin/Repair Instructions
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
23-022-19
Service Bulletin/Repair Instructions
Left Transmission Mount Bracket Fasteners This bulletin is to emphasize the importance of replacing and torquing the one time use bolts that fasten the left transmission mount bracket to the transmission.
9004120
Service Bulletin/Repair Instructions
LATCH, Front Door For a concern of front door latch binding or inoperative, please call Javier Calderon before repairing at (248)-453-4063 If no response in 15 minutes, proceed with repair.
9003220
Service Bulletin/Repair Instructions
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
55488
Service Bulletin/Repair Instructions
PadKit- Front Disc Brake
55502
Service Bulletin/Repair Instructions
PadKit- Front Disc Brake
55189
Service Bulletin/Repair Instructions
Actuator-Multiaitr
55308
Service Bulletin/Repair Instructions
Bin- Storage
55429
Service Bulletin/Repair Instructions
Mat Kit- Floor Front
ODPIN0529
Service Bulletin/Repair Instructions
URGENT REMINDER: ProMaster Transmission Bracket Service (Performance Institute News)
Volume 5 Issue 5
Service Bulletin/Repair Instructions
Warranty Operations Newsletter ? Volume 5, Issue 5
54935
Service Bulletin/Repair Instructions
Sensor-nitrous oxlde
55134
Service Bulletin/Repair Instructions
Latch- Front Door
55309
Service Bulletin/Repair Instructions
Power Transfer Unit
55310
Service Bulletin/Repair Instructions
Run-Front Door Glass
55312
Service Bulletin/Repair Instructions
Molding-Wheel Plane
OD55431
Service Bulletin/Repair Instructions
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
55311
Service Bulletin/Repair Instructions
Damper-Steering
55322
Service Bulletin/Repair Instructions
Head-Cylinder
55324
Service Bulletin/Repair Instructions
Head-Cylinder
24-005-19
Service Bulletin/Repair Instructions
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination with one or more of the following Diagnostic Trouble Codes (DTCs) or the symptom/conditions listed below:U1710-86 - Implausible Data Received From HVAC. U1710-87 - ACM (Automatic Climate Module) On B CAN - Missing Message. The HVAC control for the air conditioning/heating outlet control, fan speed or other controls maybe inoperative after a Body Control Module (BCM) had been replaced. The rear defrost/heated mirror LED indicator on the HVAC controller does not illuminate when the button is depressed(2014 MY only).
55272
Service Bulletin/Repair Instructions
Tube- Fuel Filler
OD55341
Service Bulletin/Repair Instructions
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
55221
Service Bulletin/Repair Instructions
Engine Oil- OW20
55136
Service Bulletin/Repair Instructions
Tube- Fuel Filler
55096
Service Bulletin/Repair Instructions
Engine Oil- OW20
54966
Service Bulletin/Repair Instructions
Module-Parking Assist
54973
Service Bulletin/Repair Instructions
Outlet- Air conditioning & heater
54931
Service Bulletin/Repair Instructions
TAILPIPE - EXHAUST
54583
Service Bulletin/Repair Instructions
Transmission ? With Torque Converter
54698
Service Bulletin/Repair Instructions
POWER DISTRIBUTION CENTER - INTELLIGENT POWER
54920
Service Bulletin/Repair Instructions
Panel Assembly-Door Trim
54637
Service Bulletin/Repair Instructions
FASCIA - REAR
54638
Service Bulletin/Repair Instructions
ASH RECEIVER - INSTRUMENT PANEL
Volume 5 Issue 4
Service Bulletin/Repair Instructions
Warranty Operations Newsletter Volume 5, Issue 4