Vehicle report

2020 RAM PROMASTER

Compare every RAM PROMASTER yearNHTSA and EPA records

Service bulletins

154 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000019

Service Bulletin/Repair Instructions

Water Leak From Roof Area.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110447

Service Bulletin/Repair Instructions

WATER PUMP

110448

Service Bulletin/Repair Instructions

WATER PUMP

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

109621

Warranty Program/Extension

D-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109767

Warranty Program/Extension

ID-25-14 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements

109614

Service Bulletin/Repair Instructions

STARTER - ENGINE

109512

Service Bulletin/Repair Instructions

STARTER - ENGINE

108796

Service Bulletin/Repair Instructions

CAMERA – REAR VIEW

108466

Service Bulletin/Repair Instructions

CAMERA – REAR VIEW

108795

Service Bulletin/Repair Instructions

CAMERA – REAR VIEW

108818

Service Bulletin/Repair Instructions

CAMERA – REAR VIEW

108797

Service Bulletin/Repair Instructions

CAMERA – REAR VIEW

S2508000102

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

108254

Warranty Program/Extension

D-23-24 Rev. B TERMINATION of 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns

S2509000009

Service Bulletin/Repair Instructions

Engine Oil Leak

S2524000012

Service Bulletin/Repair Instructions

High Voltage Air Conditioning Refrigerant Dye

107563

Warranty Program/Extension

D-25-17 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements

107564

Warranty Program/Extension

ID-25-14 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements

9100670

Service Bulletin/Repair Instructions

Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

9100645

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

9100653

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

S2509000001 REV.B

Service Bulletin/Repair Instructions

Engine Rattle Noise

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

103954

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

104087

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

103617

Service Bulletin/Repair Instructions

STARTER - ENGINE

9100471

Service Bulletin/Repair Instructions

CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

9100418 Rev 1

Service Bulletin/Repair Instructions

TRANS KIT WITH TORQUE Transmission failures "after" 44A/61A has been completed are not recall related. Service transmission part numbers should be ordered R8210327AG (MY14-19) or R8453637AB (MY19-21)

9100419 Rev 1

Service Bulletin/Repair Instructions

TRANS WITH TORQUE CONVERT Transmission failures "after" 44A/61A has been completed are not recall related. Service transmission part numbers should be ordered R8210327AG (MY14-19) or R8453637AB (MY19-21)

S2509000001

Service Bulletin/Repair Instructions

Engine Rattle Noise

103263

Service Bulletin/Repair Instructions

RESERVOIR - COOLANT

S1408000384 REV.H

Service Bulletin/Repair Instructions

102748

Other

INCENTIVE AND SUPPLEMENTAL SERVICE PROCEDURE ENHANCEMENT: 2019-2021 PROMASTER TRANSMISSION - PN R8453637AB

S1408000384 REV.G

Service Bulletin/Repair Instructions

9100423

Service Bulletin/Repair Instructions

Trans Kit with Torque Converte Note: When ordering this transmission, dealer must include the VIN in "Order Entry." Orders without a VIN may be cancelled.

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

98987

Other

PAD KIT - FRONT DISC BRAKE

S1408000384 REV.F

Service Bulletin/Repair Instructions

S1408000384 REV.E

Service Bulletin/Repair Instructions

S2419000001

Service Bulletin/Repair Instructions

Low Pressure Power Steering Line Servicing For Leak Concerns.

S2307000002 REV.B

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

98455

Other

PAD KIT - FRONT DISC BRAKE

98349

Other

PAD KIT - FRONT DISC BRAKE

S2307000002 REV.A

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

95879

Service Bulletin/Repair Instructions

WARRANTY BULLETIN D-23-24 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns (Rev.A )

S1408000384

Service Bulletin/Repair Instructions

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2307000002

Service Bulletin/Repair Instructions

Suspected engine coolant leak.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

9100206

Service Bulletin/Repair Instructions

FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

2305523

Service Bulletin/Repair Instructions

Check Strap Webbing Kit on Driver?s Side Front Door The repair eliminates the over swing when opening the driver?s side door. This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap.

9100142

Service Bulletin/Repair Instructions

Mirror

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

S2208000006 Rev.

Service Bulletin/Repair Instructions

Turn Signals Or Hazard Lights Acting Erratically

9100098

Service Bulletin/Repair Instructions

D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

S2208000138

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9004256

Service Bulletin/Repair Instructions

CHECK, Front Door When servicing the Check strap or hinge please follow TSB 23-019-22 to protect against additional component failure.

9004206

Service Bulletin/Repair Instructions

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when

23-019-22

Service Bulletin/Repair Instructions

Check Strap Webbing Kit on Driver?s Side Front Door This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap. The repair eliminates the over swing when opening the driver?s side door.

18-098-22

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) have been set: P0556 - Brake Booster Pressure Sensor Circuit Performance. Customer may describe the following: Fuel odor during frequent stop and re-start driving, during high ambient temps.

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

9004497

Service Bulletin/Repair Instructions

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

0300222

Service Bulletin/Repair Instructions

Outer Half Shaft Boot Replacement

S2208000006

Service Bulletin/Repair Instructions

Turn Signals Or Hazard Lights Acting Erratically

9003453

Service Bulletin/Repair Instructions

Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA or 68501446AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, & Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA or 68501448AA For vehicle noise and flex plate found broken on vehicles > 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on trans bell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblong holes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content.

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

S1708000013

Service Bulletin/Repair Instructions

Key Cannot Be Removed From Ignition, Or No Start concerns

S1708000013RevB

Service Bulletin/Repair Instructions

Key Cannot Be Removed From Ignition, Or No Start concerns

S2108000115

Service Bulletin/Repair Instructions

No Crank, No Start, No Fault Codes

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S2125000002

Service Bulletin/Repair Instructions

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

9004330

Service Bulletin/Repair Instructions

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

9004046

Service Bulletin/Repair Instructions

MIRROR, Outside Rearview, Includes Mirror Glass For exterior mirror not locking in the correct position or not working, please contact FCA Redacted Content before any replacement. If no response in 15 minutes, proceed with repair.

S2123000040

Service Bulletin/Repair Instructions

Wind Or Whistle Noise From Windshield

S1823000037

Service Bulletin/Repair Instructions

Outside Power Folding Mirror Shakes Vibrates Or Is Loose

S1823000037 Rev.

Service Bulletin/Repair Instructions

Outside Power Folding Mirror Shakes Vibrates Or Is Loose

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S2108000055 Rev.

Service Bulletin/Repair Instructions

Dash Lights Flicker, Wipers And Door Locks Cycle On/Off While Driving, Cluster EVIC And Radio Inoperative

S2108000055RevA

Service Bulletin/Repair Instructions

Dash Lights Flicker, Wipers And Door Locks Cycle On/Off While Driving, Cluster EVIC And Radio Inoperative

S2124000004

Service Bulletin/Repair Instructions

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

9004359

Service Bulletin/Repair Instructions

BULB, C5W, License Plate Bulb For concern of light bar bulb inoperative/burned out, please replace the entire light bar assembly (5MA21RFXA$) instead of replacing the affected bulb and send the assembly to QEC. If possible, please indicate which side the bulb failed in the repair narrative. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

S1621000003 Rev.

Service Bulletin/Repair Instructions

Transmission And Transmission Bracket Service

S1621000003RevA

Service Bulletin/Repair Instructions

Transmission And Transmission Bracket Service

9004121

Service Bulletin/Repair Instructions

RADIATOR, Engine Cooling For radiator leak concerns, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please email VIN, dealer code, mileage and picture of the leak to: FCA Redacted Content

23-007-21

Service Bulletin/Repair Instructions

Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap area

2300721

Service Bulletin/Repair Instructions

S1708000013 Rev.

Service Bulletin/Repair Instructions

Key Cannot Be Removed From Ignition

S2008000191

Service Bulletin/Repair Instructions

Check Engine Lamp On, P1300 Crankshaft Position Learn Out of Range And P0300 Multiple Cylinder Misfire

9004306

Service Bulletin/Repair Instructions

HANDLE, Sliding Door, With Cable (External) For a concern of broken external handle on the latch cable attachment, please review opening effort and inspect latch cable routing and take pictures of the latch cable routing and inner side of the handle before removing the broken handle. Please contact FCA Redacted Content to setup part return for analysis If no response in 15 minutes, proceed with repair. Please send pictures to the following: FCA Redacted Content

08-076-20

Service Bulletin/Repair Instructions

Flash: Anti-lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P0731 - Gear Ratio Error In 1st. P0732 - Gear Ratio Error In 2nd. P083B - LC Pressure Switch Rationality. P0841 - L/R Pressure Switch Rationality. P0868 - Line Pressure Low.

0807620

Service Bulletin/Repair Instructions

S2008000133

Service Bulletin/Repair Instructions

ABS And Cluster Warning Lights Intermittently Illuminate. Multiple CAN B Faults

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S1121000006 Rev.

Service Bulletin/Repair Instructions

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

S1121000006RevA

Service Bulletin/Repair Instructions

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

W60

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W60 Rear Axle Hub Nut

W60 Combo

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W60 Rear Axle Hub Nut

9004278

Service Bulletin/Repair Instructions

GENERATOR KIT, Engine Prior to replacing the generator/alternator please call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S2008000010

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

S2018000008

Service Bulletin/Repair Instructions

Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)

S2008000088

Service Bulletin/Repair Instructions

Replacement BCM Will Not Proxi Align

D1902

Service Bulletin/Repair Instructions

Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)

S2008000077

Service Bulletin/Repair Instructions

VP2R Radio Clock Not Keeping Time

65312

Service Bulletin/Repair Instructions

Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only

S2009000002

Service Bulletin/Repair Instructions

Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)

S2008000067

Service Bulletin/Repair Instructions

MIL Lamp On, No Start

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

9004243

Service Bulletin/Repair Instructions

PUMP, Power Steering For concern of degraded or loss of power steering assist For US & Canadian Dealers, please email VIN, dealer code, dealer contact info, mileage, picture of steering oil level in resevoir and picture of oil leak in the steering system if present to: FCA Redacted Content For Mexican Dealers, please call FCA Redacted Content at FCA Redacted Content If not response in 15 minutes, proceed with repair.

23-014-20

Service Bulletin/Repair Instructions

9004229

Service Bulletin/Repair Instructions

SENSOR, Map For MAP sensor diagnostic trouble code DTC P0069, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.

9004232

Service Bulletin/Repair Instructions

Battery Low voltage, dead battery Before replacement please send an email to FCA Redacted Content with following details: VIN, mileage, Part number, dealer code, dealer contact name to request the part back for analysis. If no response in 15 minutes, proceed with repair.

S2008000013

Service Bulletin/Repair Instructions

Key Programming, Security Pin Request, Pin Invalid

9003591

Service Bulletin/Repair Instructions

DETECTOR, Evaporative System Integrity Module (ESIM) Before replacing this part, please call FCA Redacted Content. For Mexican Dealers, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

08-123-19 REV. A

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Customer may experience one or more of the following: A warning on the Electronic Vehicle Information Center (EVIC) stating that the running lights are out. Further inspection reveals all lights are functional. Battery state of charge may be low.

08-123-19

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Customer may experience the following:A warning on the Electronic Vehicle Information Center (EVIC) stating that the running lights are out. Further inspection reveals all lights are functional. Battery state of charge may be low.

18-089-19

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

1808919

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

9004150

Service Bulletin/Repair Instructions

SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

9004151

Service Bulletin/Repair Instructions

MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair.

9004136

Service Bulletin/Repair Instructions

SEAT BELT, Retractor Prior to replacing any Seat Belt, please take a video of customer concern so it can be better understood prior to replacing. Please send video to the following e-mail address: Darren.Pontin@fcagroup.com. Please reference Service Library for the latest Diagnostics.

23-022-19

Service Bulletin/Repair Instructions

Left Transmission Mount Bracket Fasteners This bulletin is to emphasize the importance of replacing and torquing the one time use bolts that fasten the left transmission mount bracket to the transmission.

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.