Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
RCA-26-26-002-1
Service Bulletin/Repair Instructions
Rivian is initiating a customer satisfaction campaign for some model year 2022-2026 EDV and RCV vehicles. On these vehicles, the cabin heater may not have been sufficiently sealed to prevent condensation from entering the unit. This condition may result in a reduction of electrical isolation and a corresponding malfunction indicator on the driver display informing the driver that the vehicle requires service. In rare instances, the driver will receive a notification to pull over safely and the vehicle will enter a reduced performance safe-state mode. Rivian will replace the cabin heater, clean the HVAC evaporator, and splice an adapter harness on affected vehicles. The cabin heater was previously replaced on some vehicles. On those vehicles, Rivian will splice the adapter harness to the HVAC harness to improve longterm reliability. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
RCA-56-26-001-1
Service Campaign
Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 EDV and RCV vehicles. These vehicles may have been manufactured with a front passenger side door that is prone to cracking. If cracking occurs, the door is unable to be latched in the open position. Vehicle ingress and egress is not affected. Rivian will install a reinforcement plate onto the front passenger side door and a shim in the door track to prevent this condition. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
RCA-26-24-001-2
Service Bulletin/Repair Instructions
FSAM-1408 - Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 EDV vehicles which, to date, have been delivered solely to Amazon. These vehicles may have been manufactured with an HVAC blower that is subject to premature failure in regions with high ambient temperatures. Rivian will replace the HVAC blower with an improved version. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. This revision is an expansion of the vehicle population
RCA-78-25-005-1
Service Campaign
Rivian is initiating a customer satisfaction campaign for some model year 2022-2025 EDV and RCV vehicles. On these vehicles, the connection between the instrument panel harness and body harness could become corroded if it is exposed to liquid that is spilled in the instrument panel cup holder or adjacent areas. If corrosion occurs, the vehicle may not be able to turn on, may not be able to shift into drive or reverse, and/or may enter into a reduced performance safe-state mode with a fault indicator light illuminated on the driver display alerting the driver to have service performed on the vehicle. Rivian will install a water shield to protect the connection. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.