Vehicle report

2019 ROLLS-ROYCE CULLINAN

Service bulletins

18 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

RRA12202207

Service Bulletin/Repair Instructions

A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.

A08202201UC

Service Bulletin/Repair Instructions

The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.

RR65499571

Service Bulletin/Repair Instructions

Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applications. This may affect vehicles where the brake pads/disc have covered more than 14,000 km (8,500 miles).

RR65547515

Service Bulletin/Repair Instructions

Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.

RR65537732

Service Bulletin/Repair Instructions

The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours.

RR65537744

Service Bulletin/Repair Instructions

The glovebox has difficulty opening and closing, or in some instances will not open or close

RR65334268

Service Bulletin/Repair Instructions

Visible cracks or hazy areas present in the surface of the LED headlight lens

RR64605110

Service Bulletin/Repair Instructions

SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.

RR65305237

Service Bulletin/Repair Instructions

Door close assist complaints, motor detached: Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.

RR65501910

Service Bulletin/Repair Instructions

Change of Torque - Sunroof fixings: Fixing torque of bolts securing sunroof frame to the body have been increased.

RRA10202006

Service Bulletin/Repair Instructions

RR31 Door Close Assist Defect Codes: In order for vehicle component defects to be investigated, it is essential that correct defect and labor codes are used when submitting claims. Please use the following codes for cases where the door close assist unit has become detached.

RR65491580

Service Bulletin/Repair Instructions

The torque figure provided in ISTA / AIR is incorrect.

RR65494848

Service Bulletin/Repair Instructions

During a programming session with ISTA 4.25.x, the AMP fails coding.

RR65467386

Service Bulletin/Repair Instructions

Failure of the electric steering column adjustment at higher temperatures.

RR65080066

Service Bulletin/Repair Instructions

The rear bumper upper chrome/dark chrome finisher trim has become detached or has excess movement at one or both ends.

RR65452047

Service Bulletin/Repair Instructions

Customer may experience intermittent warnings regarding the temperature of the engine or transmission.

A07201912

Service Bulletin/Repair Instructions

A number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential problem concerning the riveted section of the A-Pillar, where the rivet hole has an excessive gap and has not been sealed sufficiently. This could allow water ingress that may migrate into the sill. Therefore, this area needs to be checked on both the right hand & left hand side of the vehicle and if required apply sealant to the affected areas.

A06201903

Service Bulletin/Repair Instructions

A number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential problem concerning the riveted section of the A-Pillar, where the rivet hole has an excessive gap and has not been sealed sufficiently. This could allow water ingress that may migrate into the sill. Therefore, this area needs to be checked on both the right hand & left hand side of the vehicle and if required apply sealant to the affected areas.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.