Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
RRA08202502
A small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the key recognition. Due to a software error, the vehicle key may not be reliably recognized inside the trunk (boot) of the vehicle. This may potentially allow the vehicle to be locked while the key is in the trunk.
RRA12202207
A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.
A08202201UC
The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
A07202206
The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
A06202204
Service Action Tailgate spindle drive replacement
RRA04202206
The affected vehicles have been identified as having a potential issue concerning the bottom (lower) tailgate spindle drive mechanism. It could be possible that faulty spindle drive for the bottom tailgate may have been installed, which could fail over time. Note: It is still possible to manually operate the bottom tailgate by hand.
RR64605110
The vehicle has been brought to the workshop with a complaint relating to the SoE function.
RR65562989
Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
RR65499571
Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applications. This may affect vehicles where the brake pads/disc have covered more than 14,000 km (8,500 miles).
RR65547515
Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.
RR65537732
The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours.
RR65537744
The glovebox has difficulty opening and closing, or in some instances will not open or close
RR65217845
The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.
RR65334268
Visible cracks or hazy areas present in the surface of the LED headlight lens
RR65522171
Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperature coolant circuit
RR65537163
Jerking/Jolting when cornering or accelerating from low speeds and at low to medium loads. Complaint is also perceived as tension fluctuations.
RR65537708
The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display
RR65391325
Rolls-Royce Motor Cars have recently seen a few cases of defective sealing rings on injectors
RRA02202103
A very small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the engine earth connections. It could be possible that during the engine assembly, one of 16 earth connectors was not torqued to the required specification resulting in an inconsistent electric connection. If one of these connectors is not tightened correctly the following problems may occur: l) MIL light would be activated, 2) failure to start the engine, 3) long term - oil pressure sensor damage.
RR64812903
Check Control Message (CCM) is displayed in the Kombi and Central Information Display. 'Safety function of doors' (CCM ID - 759)
RR65118503
When opening and closing the fuel filler flap there is a loud noise.
RR65503553
Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine
RR65080066
Rear Bumper, Chrome / Dark Chrome finisher trim insecure or detached: The rear bumper upper chrome / dark chrome finisher trim has become detached or has excess movement at one or both ends.
RR65305237
Door close assist complaints, motor detached: Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
RR65501910
Change of Torque - Sunroof fixings: Fixing torque of bolts securing sunroof frame to the body have been increased.
RR65502968
Visible Condensation in Self-Aligning Hub Cap: The centre hub caps with self-aligning RR emblems have visible moisture behind the clear lens.
RRA10202005
Supporting Evidence for Oil Leaks: In order for Rolls-Royce Motor Cars to continuously improve product quality, visual evidence is now required to support all claims for repairs to components due to oil leakage concerns.
RRA10202006
RR31 Door Close Assist Defect Codes: In order for vehicle component defects to be investigated, it is essential that correct defect and labor codes are used when submitting claims. Please use the following codes for cases where the door close assist unit has become detached.
RR64796912
The customer has raised a complaint due to the appearance of condensation inside the headlight or taillight.
RR65491580
The torque figure provided in ISTA / AIR is incorrect.
RR65494848
During a programming session with ISTA 4.25.x, the AMP fails coding.
RR65467386
Failure of the electric steering column adjustment at higher temperatures.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.