Vehicle report

2009 SAAB 9-5

Compare every SAAB 9-5 yearNHTSA and EPA records

Service bulletins

399 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

13598

Other

New Vehicle Monitoring Programs Section in IVH

PIC5650M

Service Bulletin/Repair Instructions

PIP5601C

Service Bulletin/Repair Instructions

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

04-06-04-051J

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

08-07-30-026I

Service Bulletin/Repair Instructions

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

02-00-89-002X

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

PIT3271P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

General Communication

Service Campaign

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

05-03-08-002J

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

18-NA-073

Service Bulletin/Repair Instructions

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

01-00-89-010S

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

05-06-04-022V

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

09-06-04-026Y

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

01-06-01-011P

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

04-06-04-051I

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

18-NA-099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

08-07-30-035H

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

16-NA-119

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

09-00-89-008G

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

06-00-89-029V

Service Bulletin/Repair Instructions

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10-08-110-001K

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

13-08-116-001J

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

15-00-89-004G

Service Bulletin/Repair Instructions

This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

00-03-10-006P

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

18-NA-094

Service Bulletin/Repair Instructions

This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.

10-08-45-001H

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

16-NA-383

Service Bulletin/Repair Instructions

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

07-00-89-037S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

22-NA-074

Service Bulletin/Repair Instructions

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

PI0281K

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

02-08-42-001J

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

PI1394B

Service Bulletin/Repair Instructions

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

PI0592I

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

03-00-91-001I

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

01-06-01-011O

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

17-NA-170

Service Bulletin/Repair Instructions

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

02-00-89-002W

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

10-00-89-006J

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

15-00-89-004F

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010R

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

04-06-04-051H

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

09-06-04-026X

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

99-09-40-005I

Service Bulletin/Repair Instructions

This service bulletin provides information on availability for a seat belt extender.

01-06-01-011N

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

13-08-116-001I

Service Bulletin/Repair Instructions

04-07-30-013E

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

02-00-89-002V

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

08-07-30-026H

Service Bulletin/Repair Instructions

12-03-10-001E

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

19-NA-219

Service Bulletin/Repair Instructions

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

12-03-10-001D

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

08-07-30-035G

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10-08-110-001J

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

PI0281J

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

22-NA-009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

17-NA-073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

01-08-42-001O

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

02-00-89-002U

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

09-00-89-008F

Service Bulletin/Repair Instructions

PIT3271N

Service Bulletin/Repair Instructions

10-00-89-006I

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

05-06-04-022T

Service Bulletin/Repair Instructions

06-00-89-031H

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

13-08-116-001H

Service Bulletin/Repair Instructions

15-00-89-004E

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010Q

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

05-00-89-072F

Service Bulletin/Repair Instructions

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

09-06-04-026W

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

01-06-01-011M

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

04-06-04-051G

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

19-NA-262

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be Set After Battery Disconnect.

12-00-89-003B

Service Bulletin/Repair Instructions

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

01-00-89-010P

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

PIT3271M

Service Bulletin/Repair Instructions

080089014G

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

150089004D

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

PI0653F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

22NA009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

PIC5650J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

010842001N

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

PIP5358A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

16NA338

Service Bulletin/Repair Instructions

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

PIP5640A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

050308002I

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

18NA099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

PIP5163E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIC5260D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIP5540G

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5725A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.

1008110001I

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

20NA138

Service Bulletin/Repair Instructions

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

16NA109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

150089004C

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

PIT5074N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIT3271K

Service Bulletin/Repair Instructions

PIP5628C

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

18NA094

Service Bulletin/Repair Instructions

This informational bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735, 15040, 15041, 15043, 15044, 15045, 15046, 15047, 15048, 15049, 15050, 15052, 15053, 15406, 15438, 15442, 15815, 15816, 15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811, 17478, 18015, N192273760 and N192278940.

PIP5226D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

PIT5099E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIC5650H

Service Bulletin/Repair Instructions

PIC5453D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

PIC5453C

Service Bulletin/Repair Instructions

PIP5628B

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

19NA262

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be Set After Battery Disconnect.

16NA383

Service Bulletin/Repair Instructions

PIP5725

Service Bulletin/Repair Instructions

060089029S

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

060089029R

Service Bulletin/Repair Instructions

PIC5650G

Service Bulletin/Repair Instructions

PI0281H

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

060089029Q

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

060089029P

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

000310003Y

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

16NA119

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

PIT3099T

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

PIP4723D

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP5540F

Service Bulletin/Repair Instructions

080089014F

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

010842001M

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

080310006G

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

PIT3271J

Service Bulletin/Repair Instructions

PIT5074M

Service Bulletin/Repair Instructions

PIP5540E

Service Bulletin/Repair Instructions

PIP5601A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

17NA073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

150844001J

Service Bulletin/Repair Instructions

This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.

PIT3099S

Service Bulletin/Repair Instructions

080730026F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

990089019R

Service Bulletin/Repair Instructions

This informational bulletin provides process information for the (GWM) and (WPC) parts return program.

PIT3099R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

100845001G

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

PIT5652E

Service Bulletin/Repair Instructions

This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the radio clock may not display the time. Dealer technicians are advised of a temporary proicedure to get the clock to display until Engineering has developed the permanent repair. The listed Cadillac, Pontiac, and Corvette RPO codes do not have a temporary repair at this time as Engineering continues to work on the permanent repairs for those vehicles.

PIT5074L

Service Bulletin/Repair Instructions

PIT5652D

Service Bulletin/Repair Instructions

This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the radio clock may not display the time. Dealer technicians are advised of a temporary proicedure to get the clock to display until Engineering has developed the permanent repair. The listed Cadillac and Corvette RPO codes do not have a temporary repair at this time as Engineering continues to work on the permanent repairs for those vehicles.

PIP5640

Service Bulletin/Repair Instructions

PIP5226C

Service Bulletin/Repair Instructions

080089014E

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

PIT5652C

Service Bulletin/Repair Instructions

This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the radio clock may not display the time. Dealer technicians are advised of a temporary proicedure to get the clock to display until Engineering has developed the permanent repair. The listed Cadillac and Corvette RPO codes do not have a temporary repair at this time as Engineering continues to work on the permanent repairs for those vehicles.

PIC5260C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5652B

Service Bulletin/Repair Instructions

This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the radio clock may not display the time. Dealer technicians are advised of a temporary proicedure to get the clock to display until Engineering has developed the permanent repair. The listed Cadillac and Corvette RPO codes do not have a temporary repair at this time as Engineering continues to work on the permanent repairs for those vehicles.

1008110001H

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

060089029O

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

1008110001G

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

100845001F

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".

19NA044

Service Bulletin/Repair Instructions

This informational bulletin provides information on a normal engine operating condition for faster emission warm up time.

PIP5540D

Service Bulletin/Repair Instructions

PIP5628

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

080089014D

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

17NA170

Service Bulletin/Repair Instructions

This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.

010842001L

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

080089014C

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

PIP5540B

Service Bulletin/Repair Instructions

000310003X

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

060850009J

Service Bulletin/Repair Instructions

This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.

PIP4925B

Service Bulletin/Repair Instructions

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.

PIT5353C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

PIP5601

Service Bulletin/Repair Instructions

This Preliminary information communicates

PIT5099D

Service Bulletin/Repair Instructions

PIP5163D

Service Bulletin/Repair Instructions

PIC5260B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5099C

Service Bulletin/Repair Instructions

PIT5399A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

PI0281G

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

130089010B

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.

17NA215

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.

060601010D

Service Bulletin/Repair Instructions

This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.

150603001D

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIP5226B

Service Bulletin/Repair Instructions

PIT3271H

Service Bulletin/Repair Instructions

PIP5540A

Service Bulletin/Repair Instructions

PI0653E

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

PIP5540

Service Bulletin/Repair Instructions

PIC5491K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

000310003W

Service Bulletin/Repair Instructions

080730026E

Service Bulletin/Repair Instructions

150603001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

16NA356

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

16NA158

Service Bulletin/Repair Instructions

This bulletin describes the Dealer special tool loan program process.

PIC3100F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

PIT5353B

Service Bulletin/Repair Instructions

070849020M

Service Bulletin/Repair Instructions

IPC Odometer Programming Method Quick Reference Guide

150089004B

Service Bulletin/Repair Instructions

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

150089005A

Service Bulletin/Repair Instructions

Essential Tools that Include Consumable Parts (U.S. Only)

PIT5236K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

PIP4723C

Service Bulletin/Repair Instructions

PIT5074K

Service Bulletin/Repair Instructions

PIT5389E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

PIT3099Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

15041-15043

Service Bulletin/Repair Instructions

15041-15043 - Saab Servicing at Cadillac Dealers - The attached procedure is being provided to allow dealers to load Saab software to their Tech 2 ? 32 bit memory card. Providing technicians with Saab diagnostic information will allow them to properly complete all service procedure steps.

PIP5163C

Service Bulletin/Repair Instructions

PIC5932B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

08-08-44-029H

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.

17-NA-244

Service Bulletin/Repair Instructions

This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.

PIC5588D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

PIT3099P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

17-NA-126

Service Bulletin/Repair Instructions

This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.

PI0281F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

10-08-110-001F

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

15-08-44-001I

Service Bulletin/Repair Instructions

This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.

16-NA-109

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

17-NA-067

Service Bulletin/Repair Instructions

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

PIT5389C

Service Bulletin/Repair Instructions

PIC4935F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

GCUS-3-854

Service Bulletin/Repair Instructions

14648A - Customer Satisfaction. Certain vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. If the vehicle?s OnStar module contains this condition, the OnStar green telltale light will be illuminated even when the vehicle is off. This condition can drain the vehicle?s battery if the vehicle is not started for approximately four days. The condition may also render the OnStar system inoperative, which would disable all OnStar services, including automatic crash response and emergency roadside services. This condition can occur even if the vehicle is not actively subscribed to OnStar. Dealers are to remove the fuse for the OnStar module to reset it.

PIP4723B

Service Bulletin/Repair Instructions

GCUS-3-848

Service Bulletin/Repair Instructions

44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.

PIC3278G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

PIC4801H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

PIC5588C

Service Bulletin/Repair Instructions

PIP5029H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

PIP5338A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

15-NA-017

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

08-03-10-006F

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

03-08-46-004S

Service Bulletin/Repair Instructions

This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

PIC5759B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.

PIT4733K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.

99-00-89-019O

Service Bulletin/Repair Instructions

This informational bulletin provides information for the (GWM) and (WPC) on parts return program.

PIT5236J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.

99-00-89-019N

Service Bulletin/Repair Instructions

This informational bulletin provides information for the (GWM) and (WPC) on parts return program.

PIC5492E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

05-03-08-002H

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

PIT3099N

Service Bulletin/Repair Instructions

PIP5163B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

00-03-10-003V

Service Bulletin/Repair Instructions

PIT5389B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.

PIT5236H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.

080730026D

Service Bulletin/Repair Instructions

00-03-10-003U

Service Bulletin/Repair Instructions

08-08-44-029G

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.

11-00-89-005J

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.

PIC5491J

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.

PIP5029G

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.

05-00-89-072D

Service Bulletin/Repair Instructions

This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.

16NA241

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.

PIT5074J

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL

PI1394A

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.

PIP4786C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.

030603004R

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.

070898001B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.

000601012F

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.

030604017I

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.

000601026I

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.

00-06-01-026H

Service Bulletin/Repair Instructions

This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.

16-NA-223

Service Bulletin/Repair Instructions

This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.

15-08-44-001H

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVODES INFORMATION ON THE GM OF CANADA ONSTAR CELLULAR COMMUNICATION UPGRADE.

10-08-110-001E

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.

PIC-5374-D

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.

PIC5374D

Service Bulletin/Repair Instructions

PIT5485B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

PIP5168E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.

PIC4707E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.

PIC5088F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.

SB-10-08-46-001C

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED.

SB-15-06-03-001B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.

PIC-4935-E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.

PIC-5050-A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.

PIC4935E

Service Bulletin/Repair Instructions

PIC5050A

Service Bulletin/Repair Instructions

PIT5389A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.

SB-03-06-03-004Q

Service Bulletin/Repair Instructions

THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.

SB-06-08-47-001L

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES

SB-07-06-01-016C

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT

SB-16-NA-119

Service Bulletin/Repair Instructions

THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.

PI-0754-B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.

SB-16-NA-117

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.

PIT5485A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

PI-0281-E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.

PIC-5260-A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.

PIC5260A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.

SB-03-07-29-004K

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.

PIT5236G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.

08-00-89-014B

Service Bulletin/Repair Instructions

This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics

PIC6181

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIP5232C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.

PIC5953A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

16-NA-055

Service Bulletin/Repair Instructions

This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near

16-NA-025

Service Bulletin/Repair Instructions

This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks

06-08-50-009I

Service Bulletin/Repair Instructions

This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

03-08-46-004R

Service Bulletin/Repair Instructions

This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)

06-06-01-010C

Service Bulletin/Repair Instructions

This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.

PIC5614A

Service Bulletin/Repair Instructions

Changing Turn-By-Turn Voice Response To Metric Or English Units

PIT5353A

Service Bulletin/Repair Instructions

PIT5486

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when dialing certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIT4943D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.

06-00-89-031D

Service Bulletin/Repair Instructions

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

15-NA-079

Service Bulletin/Repair Instructions

OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."

15-NA-069

Service Bulletin/Repair Instructions

This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.

PIP5232B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

PIC3100E

Service Bulletin/Repair Instructions

15-08-44-001F

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

15-08-44-001G

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

08-08-44-029F

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

PI1540

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern in which certain vehicles equipped with Gen 7 and OnStar, a recent over-the-air service update may have caused the OnStar system to become inoperative.

PIC5953B

Service Bulletin/Repair Instructions

15-NA-030

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.

PIP5338

Service Bulletin/Repair Instructions

06-00-89-031C

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.

08-08-44-029E

Service Bulletin/Repair Instructions

PIT5468

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.

PIT5464

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIT5465

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIP5325

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

15-00-89-005

Service Bulletin/Repair Instructions

This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).

10-08-110-001D

Service Bulletin/Repair Instructions

This informational bulletin provides information on the proper use of GM floor mats.

00-06-01-026G

Service Bulletin/Repair Instructions

This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.

09-09-40-001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

PIC5932A

Service Bulletin/Repair Instructions

01-08-51-003E

Service Bulletin/Repair Instructions

This informational bulletin provides recommendations and product information for application of anti-corrosion materials

PIC5491G

Service Bulletin/Repair Instructions

PIC6107

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.

99-00-89-019M

Service Bulletin/Repair Instructions

This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.

15-08-44-001C

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

PIC6101

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are unable to receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.

PIT5384A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.

05-06-04-035E

Service Bulletin/Repair Instructions

This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.

15-00-89-004A

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.

15-08-44-001A

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

15-08-44-001B

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

PI0091B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.

15-00-89-004

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.

PIT5399

Service Bulletin/Repair Instructions

PIC4310L

Service Bulletin/Repair Instructions

12-07-30-001E

Service Bulletin/Repair Instructions

This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.

PI1440

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.

09-00-89-016D

Service Bulletin/Repair Instructions

This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.

15-08-44-001

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

15-08-73-001

Service Bulletin/Repair Instructions

This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.

14648

Service Bulletin/Repair Instructions

14648 - Customer Satisfaction Program. Certain 2008-2010 model year General Motors vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. If the vehicle?s OnStar module contains this condition, the OnStar green telltale light will be illuminated even when the vehicle is off. This condition can drain the vehicle?s battery if the vehicle is not started for approximately four days. The condition may also render the OnStar system inoperative, which would disable all OnStar services, including automatic crash response and emergency roadside services. This condition can occur even if the vehicle is not actively subscribed to OnStar. Dealers are to remove the fuse for the OnStar module to reset it.

PIT5264C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

PB-14648

Service Bulletin/Repair Instructions

BUICK/CHEVROLET/PONTIAC/SATURN/SAAB/GMC/CADILLAC: TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. IN CERTAIN VEHICLES AND SUVS, ONSTAR MODULE GREEN TELLTALE LIGHT IS ILLUMINATED WHEN VEHICLE IS OFF AND DRAINING BATTERY AND VEHICLE NOT ABLE TO START AFTER FOUR (4) DAYS AND WOULD DISABLE ALL ONSTAR SERVICES. *PE

PIT3271G

Service Bulletin/Repair Instructions

PIC3278F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

PIC4310K

Service Bulletin/Repair Instructions

PIT5074H

Service Bulletin/Repair Instructions

J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.

PIT5353

Service Bulletin/Repair Instructions

PIP5029F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.

PIT5264B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

PIT5099A

Service Bulletin/Repair Instructions

A/C Blows Warm Or Poor Performance.

PIP5232A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

PIT5264A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

PIC6036

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.

PIP5232

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

PIP5226

Service Bulletin/Repair Instructions

PIT5319

Service Bulletin/Repair Instructions

Bluetooth Stays Connected After RAP Is Canceled.

PIT5319A

Service Bulletin/Repair Instructions

Bluetooth Stays Connected After RAP Is Canceled.

PIT3099M

Service Bulletin/Repair Instructions

PIC4310J

Service Bulletin/Repair Instructions

PIC5759A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.

PIP5163A

Service Bulletin/Repair Instructions

Recalls

Service Bulletin/Repair Instructions

Vehicle Recalls

PIC5088E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.

PIC5588B

Service Bulletin/Repair Instructions

05-06-04-035D

Service Bulletin/Repair Instructions

This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.

PIC5491F

Service Bulletin/Repair Instructions

PIT3099L

Service Bulletin/Repair Instructions

1406130001

Service Bulletin/Repair Instructions

High Voltage Safety ? High Voltage Disabling

PIC5374C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.

PIT5264

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.

PIC4801F

Service Bulletin/Repair Instructions

PIT4864F

Service Bulletin/Repair Instructions

Information On Requests To Add OnStar Bluetooth Option.

PIC3011H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.

PIC5491E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.

PIT4943C

Service Bulletin/Repair Instructions

PIC5453A

Service Bulletin/Repair Instructions

99-08-51-007F

Service Bulletin/Repair Instructions

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.

PIC5953

Service Bulletin/Repair Instructions

PIP3140F

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.

PI0281D

Service Bulletin/Repair Instructions

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

PI0754A

Service Bulletin/Repair Instructions

Rear and Side Tempered Glass Spots.

PI-0018-B

Service Bulletin/Repair Instructions

GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE

PIC5932

Service Bulletin/Repair Instructions

PIP5163

Service Bulletin/Repair Instructions

PIC5491D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.

PIC5491C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.

PIT3099K

Service Bulletin/Repair Instructions

PIC5904

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.

06-06-01-010B

Service Bulletin/Repair Instructions

This informational bulletin provides information on close-coupled converter and engine replacement.

130089008

Service Bulletin/Repair Instructions

GM Wiring Repair Strategy Information

10-00-89-005C

Service Bulletin/Repair Instructions

This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.

PI0572B

Service Bulletin/Repair Instructions

Information on COAX Repair Kit Availability.

1308116001A

Service Bulletin/Repair Instructions

Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

PIP3140E

Service Bulletin/Repair Instructions

PIP5094

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.

PIT3173C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.

PIC4310H

Service Bulletin/Repair Instructions

PIT4907A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIC4935D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.

PI0086D

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES

PI0373A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.

PIC5759

Service Bulletin/Repair Instructions

PIC5588A

Service Bulletin/Repair Instructions

Programming And Activation Of Replacement OnStar Modules.

05-09-40-002E

Service Bulletin/Repair Instructions

GM: SERVICE BULLETIN EXPLAINING WHEN THE SAFETY BELTS ARE SUPPOSED TO LOCK. *RM UPDATED 12/6/11. *PE

SB-071511

Service Bulletin/Repair Instructions

GM: THE WIPERS, TURN SIGNALS, AND POWER WINDOWS ARE INOPERATIVE. 1999-2009 SAAB 9-5. *RM

PIC-4089A

Service Bulletin/Repair Instructions

SAAB: STEERING WHEEL CONTROLS INOPERATIVE OR INCORRECT FUNCTION. *PE UPDATED 5/23/11. *PE

PIP-3200A

Service Bulletin/Repair Instructions

SAAB: WHEN ATTEMPTING TO PROGRAM THE SERVICE REPLACEMENT TCM, SPS PROGRAMMING ERROR APPEARS. *PE

PIC-3885H

Service Bulletin/Repair Instructions

SAAB: SIR LIGHT ON AND B009200, B009205, OR B009205 STORED-KEYWORDS. TECHNICIAN MAY FIND A B0092XX STORED IN ACM/SD (AIRBAG CONTROL MODULE). IT IS INTERMITTENT IN NATURE. PASSENGER PRESENCE SYSTEM (PPS) IS A NEW FEATURE FOR 2006. SHOULD NOT BE CONFUSED WITH EARLIER SYSTEM USED FOR DETERMINING SEAT POSITION RELATIVE TO AIRBAG OR SEATBELT USAGE. *PE

PIC-5195

Service Bulletin/Repair Instructions

SAAB: WINDSHIELD WIPER/RADIO CONCERN AFTER IP HARNESS REPLACEMENT-KEYWORDS. HIGH SPEED WIPERS INOPERATIVE AND OR A CONCERN WITH THE RADIO OPERATION AFTER IP HARNESS REPLACEMENT. MAY COMMENT OF ADDITIONAL CONNECTORS OR OF WIRING THAT DOES NOT SEEM TO MATCH THE EXISTING HARNESS CONNECTORS. *PE

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.