Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
23-NA-001
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5074Q
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIC6533
This Preliminary Information addresses issues dealership technicians may encounter when programming modules in Saturn vehicles, resulting from a configuration change in the programming website.
19-NA-256
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
07-08-49-020R
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIP4112T
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIC5260F
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIC5260E
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT3271L
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
150089004D
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
1308116001G
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
030310007K
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
19NA256
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIC5650J
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
080730035E
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
070089037P
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
16NA338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
050308002I
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
020089002T
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5260D
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5540G
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
20NA138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
150089004C
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIT5074N
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
1308116001F
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5628C
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5226D
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5528F
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
PIP5528E
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
120232002B
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
PIC5453C
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
060089029T
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5628B
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIP5725
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
060089029R
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIC5650G
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
100089005I
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
070089037O
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
020089002S
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
040601029J
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
000310003Y
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
PIT3099T
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
050307009I
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
PIP5540F
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
16NA383
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PI0592F
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
100089009D
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
010842001M
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
PIT3271J
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5074M
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
100089006G
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIP5540E
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
This informational bulletin provides information on key code security and information on GM key code look up applications.
010089010N
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
17NA073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
150844001J
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
PIP5528D
This Preliminary information communicates the repair recommendations for misfire in HFV6 re-manufactured engines.
PIT3099S
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PI0592E
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
990089019R
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
PIT3099R
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
100845001G
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
1308116001E
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5528C
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
19NA134
This informational bulletin informs the technician and provides a Service Procedure to correct a shifter sticking or Difficulty selecting Desired Gear condition, possibly caused when field action 14152 was previously performed.
060847001O
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIT5074L
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
080730035D
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PIP4017C
This prelimary information informs the dealer of a potential fuel injector concern that could set diagnostic trouble code P1174. The dealer is instructed to test the fuel injectors with the Active Fuel Injector testing tool to determine if the fuel injectors have failed.
000310006N
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIP5640
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIP5226C
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIC5260C
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5528B
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
030729004L
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
030089006Q
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
040089053G
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
100845001F
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
120089002C
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIP5528A
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PIP5540D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5628
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
110849001Y
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
PIP4176A
This Preliminary Information communication advises the technician that the When the engine is cold, a light rattle noise may be heard from under the hood at 1,100 - 1,200 RPM. This noise is a result of normal drive belt and tensioner resonance that may be amplified on a cold engine. As a result, this noise will be isolated to the drive belt tensioner area. This noise is most noticeable on a cold engine and typically, is not noticeable on a warm engine. If this concern is experienced, it is currently considered a normal operating characteristic of the hybrid drive belt tensioner system and system loads from the hybrid starter/generator, and no repairs should be performed.
010089010M
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
17NA170
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
100089005H
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
040089015T
This warranty administration bulletin provides policy information on required operating procedures.
060089026O
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
010842001L
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
PIP5540B
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
PIP4925B
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIT5353C
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP5191C
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIP5601
This Preliminary information communicates
PIT5099D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP3423P
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP5163D
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5260B
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099C
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP4495F
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
PIT5399A
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIP5338B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
080730035C
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PIP4112S
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
030089006P
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
030603004W
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
150603001D
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIP5226B
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT3271H
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5540A
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
060089026N
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
PIP5540
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
PIP3535C
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
PIC5491K
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
040089015R
This warranty administration bulletin provide policy information on required operating procedures.
16NA075
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
000310003W
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
070089037L
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
150603001C
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
070089036I
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
010601011J
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA085
THis bulletin provides information on new saddle cap design cylinder heads and usage.
070604019F
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
PIC3100F
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIP5528
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PIT5353B
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP4495E
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
070849020M
IPC Odometer Programming Method Quick Reference Guide
150089004B
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Essential Tools that Include Consumable Parts (U.S. Only)
PIT5236K
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
17NA307
This informational bulletin provides information of a possible misfire that may happen from incorrect camshafts being installed in the reman engines.
030603004V
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP4723C
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5074K
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIP3535B
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
040601029I
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
PIT5389E
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT3099Q
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
13-08-116-001C
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP3423N
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP5163C
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5932B
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
04-00-89-015Q
This warranty administration bulletin provide policy information on required operating procedures.
04-00-89-015P
This warranty administration bulletin provide policy information on required operating procedures.
PIC5588D
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5216F
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIP5191B
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIT3099P
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
00-06-01-012G
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
03-00-89-006N
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
04-00-89-015O
This warranty administration bulletin provide policy information on required operating procedures.
03-06-03-004U
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP4112R
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
15-08-44-001I
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
15-08-73-001A
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
PI0671A
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
06-08-47-001M
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
GCUS-9-3664
16188 Special Coverage. Some vehicles may have a condition where increased resistance in the body control module (BCM) connection system can result in voltage fluctuations or intermittency in the brake apply sensor (BAS) circuit that can cause brake lamp malfunction. Specifically, the brake lamps may either illuminate without the brake pedal applied, or turn off when the pedal is applied. If this condition occurs within the stated terms, dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to the BCM X2 (C2) connector and the BAS harness connector, and relearn the brake pedal home position. The repairs will be made at no charge to the customer.
10-00-89-006F
This informational bulletin provides information for dealers how to submit a product information report.
PIT5389C
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
07-07-30-010D
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.
PIC4935F
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIC3278G
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5588C
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
02-00-89-002Q
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
PIP5029H
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
08-03-10-006F
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
03-08-46-004S
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
99-00-89-019O
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIT5236J
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
07-08-49-020L
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
08-08-44-015H
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
99-00-89-019N
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC5492E
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
05-03-08-002H
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
02-00-89-002P
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
05-00-89-055F
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
PIT3099N
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
08-09-41-002H
This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)
PIP5163B
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
11-00-89-004B
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
00-03-10-003V
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
PIT5389B
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
04-06-04-051E
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
04-06-04-051D
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
040604051D
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
PIT5236H
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
030603004S
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004T
Battery Testing and Warranty Replacement Requirements (North America ONLY)
040089015N
This warranty administration bulletin provide policy information on required operating procedures.
050604022N
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
100844006D
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
00-03-10-003U
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
05-08-44-024E
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
07-00-89-037J
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
09-00-89-008C
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
09-00-89-016E
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
11-00-89-005J
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
02-08-98-002G
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
08-08-44-015G
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
01-00-89-010L
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
07-08-49-020K
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
PIC5491J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIP5029G
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
05-00-89-072D
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
16NA241
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
PIT5074J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
PIP4786C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
030603004R
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
GCUS-9-2635
14404B - Special Coverage.Bulletin. Some vehicles may experience a cracked or fractured transmission wave plate, resulting in a loss of 3rd, 5th and reverse gears. If this condition occurs within the stated terms dealers will repair the transmission.
000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
000601026I
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.
00-06-01-026H
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
PIP4548F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN WHAT TO INSPECT IF CODES P0016 AND/OR P0017 ARE SETTING ON A PROPERLY TIMED ENGINE OR A CONDITION OF THE VEHICLE CRANKS BUT WILL NOT START. TECHNICIAN SHOULD INSPECT THE RESPECTIVE INTAKE OR EXHAUST CAMSHAFT RELUCTOR TO SEE IF IT HAS SPUN ON THE CAMSHAFT. THE RELUCTOR CANNOT BE REPOSITIONED SO THE CAMSHAFT MUST BE REPLACED. THE NEW CAMSHAFTS COME WITH THE RELUCTOR ALREADY PRESSED ON IN THE CORRECT POSITION.
16-NA-085
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON NEW DESIGN CYLINDER HEADS.
15-08-44-001H
THIS INFORMATIONAL BULLETIN PROVODES INFORMATION ON THE GM OF CANADA ONSTAR CELLULAR COMMUNICATION UPGRADE.
08-06-01-011K
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO PERFORM VARIOUS CHECKS AND REPAIRS TO CORRECT A CUSTOMER OF MALFUNCTION INDICATOR LAMP ON AND DTCS SET.
PIP-4186+B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN HOW TO DIAGNOSE AND REPAIR VEHICLE THAT HAVE AN ENGINE OIL LEAK ON THE SIDE OF THE OIL PAN. DURING INSPECTION YOU MAY FIND THAT THE OIL LEAK APPEARS TO BE COMING FROM ONE OF THE BOLTS THAT SECURE THE SIDE OF THE OIL PAN TO THE CRANKSHAFT MAIN BEARING CAPS INSIDE THE PAN. WHEN INSTALLING THIS NEW BOLT APPLY GENERAL MOTORS PIPE SEALANT TO THE THREADS OF THE BOLT. ALSO, VERIFY THAT THE MACHINED SURFACE AROUND THE BOLT HOLE IN THE OIL PAN IS CLEAN AND THAT THERE ARE NO IMPERFECTIONS.
12106C
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC-5374-D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5374D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIT5485B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC4707E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC5088F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
SB-15-06-03-001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC-5050-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC5050A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
SB-03-06-03-004Q
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
SB-06-08-47-001L
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
SB-07-06-01-016C
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
PI-0754-B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
PIT5485A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC-5260-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC5260A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
SB-03-07-29-004K
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
PIT5236G
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
00-03-10-002J
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
PI0572C
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
PI0360F
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
07-00-89-037I
This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
16-NA-075
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
PIC6181
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
08-07-30-026C
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
PIP5232C
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
03-00-89-006M
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
06-00-89-029M
This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
04-00-89-015K
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
PIT5484A
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
12-03-10-001C
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
PIC5953A
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
02-08-42-001I
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
04-06-01-029H
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
PIP5226A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
08-08-44-015F
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
01-08-42-001K
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
02-08-98-002F
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
PIP5264
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.
16-NA-025
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
06-08-50-009I
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
03-08-46-004R
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
PIC5614A
Changing Turn-By-Turn Voice Response To Metric Or English Units
05-08-51-001H
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
PIT5353A
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIT5484
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
PIT5486
This Preliminary Information communication provides information to the technician about vehicles that when dialing certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT4943D
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIP4548E
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come with the reluctor already pressed on in the correct position.
06-00-89-031D
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
07-08-49-020J
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
15-NA-079
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
PIP5216D
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIP5232B
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
00-03-10-006L
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
PIC3100E
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIP5216C
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
15-08-44-001F
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
15-08-44-001G
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
PIC6140A
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.
10-00-89-005E
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
PIP5216B
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
01-06-01-011I
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PI1540
This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern in which certain vehicles equipped with Gen 7 and OnStar, a recent over-the-air service update may have caused the OnStar system to become inoperative.
PIC6140
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. If the concern was only present after performing Canada upgrade do not attempt any repairs as engineering is currently investigating the issue.
PIP3423M
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIC5953B
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5338
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
15-06-03-001A
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
05-03-07-009H
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
PIP5191A
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIT5464
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT5465
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5325
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
PIP4112Q
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
15356
15356 - SPECIAL COVERAGE. ON SOME 2007-2012 MODEL YEAR CHEVROLET MALIBU, PONTIAC G6, AND SATURN AURA VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING ASSIST (EPS), THE STEERING COLUMN TORQUE SENSOR OR THE EPS MOTOR/CONTROLLER MAY CAUSE THE VEHICLE TO SUDDENLY LOSE EPS. IF THE VEHICLE LOSES EPS, THE VEHICLES DRIVER INFORMATION CENTER WILL DISPLAY A WARNING MESSAGE AND A WARNING CHIME WILL BE HEARD. THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, WHICH REQUIRES GREATER DRIVER EFFORT TO OPERATE AT LOW VEHICLE SPEEDS. DEALERS ARE TO REPLACE THE STEERING COLUMN TORQUE SENSOR OR EPS MOTOR/CONTROLLER BASED ON DTC. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER.
15-00-89-005
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
10-08-110-001D
This informational bulletin provides information on the proper use of GM floor mats.
00-06-01-026G
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
07-00-89-037H
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
09-09-40-001C
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
SB-15356
PONTIAC/SATURN/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES WILL SUDDENLY LOSE ELECTRIC POWER STEERING ASSIST (EPS) DUE TO STEERING COLUMN TORQUE SENSOR OR EPS MOTOR/CONTROLLER AND DRIVER INFORMATION CENTER WILL HAVE WARNING MESSAGE ALONG WITH WARNING CHIME SOUND. MODEL 2007-12 MALIBU, AURA, G6. *PE
PIC5932A
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
03-06-03-003E
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
08-06-01-006E
This technical bulletin provides repair information for crankshaft balancer inspection/replacement to correct a customer concern of engine squealing type noise on start-up or vibration or intermittent loss of accessory drive.
03-07-29-004J
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
03-00-89-006L
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
01-08-51-003E
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
05-06-04-022M
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
06-00-89-029K
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
PIC5491G
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
03-06-03-004N
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
SB-15-08-45-001
PONTIAC/SATURN/CHEVROLET: SOME VEHICLES ARE EXPERIENCING MULTIPLE ISSUES/SYMPTOMS CAUSED BY BODY HARNESS HARD CONTACT AGAINST FLOOR EDGE PANEL UNDER LEFT REAR SEAT CUSHION. MODEL 2004-12 MALIBU, MALIBU MAXX, 2007-09 AURA, 2005-10 G6. *PE
07-06-04-019E
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
02-00-89-002O
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
PIC6107
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
PIT4610E
This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com.
99-00-89-019M
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
15-08-44-001C
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIC6101
This Preliminary Information communication provides information to the technician about vehicles that are unable to receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.
PIP5216A
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIT5384A
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
SB-07-06-04-019A
GENERAL MOTORS: INTERMITTENT MIL/SES/ DTC P2138 WITH REDUCED ENGINE POWER (REPAIR INSTRUMENT PANEL (IP) TO BODY HARNESS CONNECTOR). 2005-08 GM PASSENGERS CARS/LIGHT DUTY TRUCKS (INCL. SATURNS). *PE UPDATED 11/5/10. *PE UPDATED 4/4/11. *PE UPDATED 2/3/16. *PE
02-07-30-052J
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®.
05-06-04-035E
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
15-00-89-004A
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
00-06-01-026F
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
10-08-42-001E
This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to correct a customer concern that the low beam headlamp is inoperative.
15-08-44-001A
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001B
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
SB-10-08-42-001A
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: LOW BEAM HEADLAMP BULB DIAGNOSIS/REPLACEMENT (INSPECT BULB AND CONNECTOR). DOES NOT APPLY TO VEHICLES EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) LAMPS. DO NOT REPLACE THE ENTIRE HEADLAMP ASSEMBLY FOR THIS CONDITION. *PE
02-08-42-001H
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
15-00-89-004
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
PI1462
This preliminary informational bulletin provides repair information to correct a customer concern of crank no start after hot soak.
PIT5399
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIC4310L
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
05-08-46-009D
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
13-08-116-001B
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
00-05-22-002O
This informational bulletin provides technicians with a brake lathe calibration procedure.
PI1440
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
04-00-89-015J
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
09-00-89-016D
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
14404A
14404A - SPECIAL COVERAGE (REVISED TO ADD MODEL YEAR VEHICLES, RPO CODES AND UPDATE WARRANTY TRANSACTION INFORMATION). SOME VEHICLES IDENTIFIED ABOVE AND, EQUIPPED WITH A 6T70 OR 6T75 - 6 SPEED FWD AUTOMATIC TRANSMISSION MAY EXPERIENCE A CRACKED OR FRACTURED WAVE PLATE, RESULTING IN A LOSS OF 3RD, 5TH AND REVERSE GEARS. DEALERS ARE TO REPLACE THE 3RD /5TH / REVERSE CLUTCH PLATE.
12-06-01-008B
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
12-06-01-009F
This informational bulletin annouces the availability of high feature V6 timing chain kits and chain guide replacements, for repairing stretched timing chains setting DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019.
14404
14404 - SPECIAL COVERAGE. SOME VEHICLES IDENTIFIED ABOVE AND, EQUIPPED WITH A 6T70 OR 6T75 - 6 SPEED FWD AUTOMATIC TRANSMISSION MAY EXPERIENCE A CRACKED OR FRACTURED WAVE PLATE, RESULTING IN A LOSS OF 3RD, 5TH AND REVERSE GEARS. DEALERS ARE TO REPLACE THE 3RD /5TH / REVERSE CLUTCH PLATE.
15-08-44-001
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-73-001
This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.
15-00-89-003
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
05-06-04-060A
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
PIT5264C
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
08-03-10-004B
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
05-00-89-055E
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
PIP4548D
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come with the reluctor already pressed on in the correct position.
15-08-42-001
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
PI1018A
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
05-03-10-020F
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
PI1404
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
05-08-51-001G
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
01-00-89-010K
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
06-08-47-001K
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
10-08-45-001E
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
00-03-10-002I
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
PI1394
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
PIT3271G
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
03-06-03-003D
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
11-00-89-004A
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
PIC3278F
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PI0360E
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
03-00-91-001G
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
15-06-03-001
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
030729004I
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
PI0655A
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
030848006J
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
1008110001C
This information provides the proper way to install the floor mats .
PI0857A
This preliminary informational bulletin provides information on how to repair the increased amounts of resistance in the terminal at the junction block by installing a relay to control the power to the rear defoggers to correct the customers concern of the rear defrost are inop.
100089005D
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
14152D
Transmission Shift Cable Fracture
PIT5074H
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
04-00-89-015I
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
06-00-89-026M
This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
PIT5353
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
05-06-04-022L
This informational bulletin provides information on top tier fuels and what brands are available.
PIP5029F
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
10-08-42-001D
This technical bulletin provides a procedure to check the headlamp wiring connector and replace if damaged.
10-08-98-002A
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
99-04-20-002I
This informational bulletin explains a normal condition for what and how the drive line can clunk.
PIT5264B
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
11-00-89-005H
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
13-00-89-004J
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
10-08-42-001C
GM: LOW BEAM HEADLAMP BULB DIAGNOSIS/ REPLACEMENT (INSPECT BULB AND CONNECTOR). DO NOT REPLACE THE ENTIRE HEADLAMP ASSEMBLY FOR THIS CONDITION. REPLACE THE BULB AND INSPECT THE CONNECTOR. *JS UPDATED 4/7/15. *PE
PIT5099A
A/C Blows Warm Or Poor Performance.
14-00-89-003A
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
06-08-43-003E
This informational bulletin explains how to care for wiper blades.
PIP5232A
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
07-08-49-020I
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
PIT5264A
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
04-00-89-015H
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
PIC6036
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
PIP5232
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIP3333C
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent engine misfire and a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0300, P0301, and/or P0304. Technician will need to follow published Service Information diagnostics first. If the Service Information diagnostics do not isolate a cause for this concern, inspect the inside of the fuel rail and/or fuel tank for fuel contamination. f fuel contamination is present, refer to the "Fuel System Cleaning" procedure in Service Information. Dealer will need to advise the customer to only use fuel from high quality high volume Top Tier fuel stations.
08-08-44-015E
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
PIP5226
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
10-08-110-001B
This informational bulletin provides information on how to use floor mats.
05-06-04-022K
This informational bulletin provides information on top tier fuels and what brands are available.
10-08-44-006C
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
07-00-89-036G
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
02-00-89-002N
This informational bulletin provides additional information to the technicians and how to submit a field product report.
10-00-89-006E
This information bulletin provides the dealers on how to submit a product information report.
14152B
Transmission Shift Cable Fracture
08-05-22-009D
This bulletin directs to 08-05-22-009C
03-06-03-004M
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
00-03-10-006K
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
PIP5216
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIT3099M
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIP-5216
BUICK/CADILLAC/CHEVROLET/SATURN/PONTIAC/ GMC: VEHICLE EXPERIENCE LOWER END SQUEAK OR SQUEAL, KNOCKING NOISE OR SEIZED ENGINE POSSIBLY THE MAIN BEARING OR ROD HAD FAILED. *PE
PIC4310J
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
00-06-01-012E
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
12-03-10-001B
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
PIP5163A
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
00-00-89-027H
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
02-00-89-002M
This informational bulletin provides additional information to the technicians and how to submit a field product report.
PI0938A
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
10-00-89-006D
This information bulletin provides the dealers on how to submit a product information report.
14-00-89-003
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
Recalls
Vehicle Recalls
050308002F
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
PIP4112P
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PI1266
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
PI0373B
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
PIC5088E
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
PIC5588B
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
05-00-89-029C
This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
12-00-89-002B
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
03-00-89-006K
This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
PIP4653E
This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transmission Control Module. Technician will need to ensure that the Diagnostic Trouble Codes are set in the Transmission Control Module. If the Diagnostic Trouble Codes are only set in the Transmission Control Module reprogram the Transmission Control Module.
14152A
Transmission Shift Cable Fracture
09-03-10-013B
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill the tire can be properly repaired under the new tire warranty.
03-06-03-004L
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
00-03-10-006J
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
03-03-10-007I
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
13-00-89-004I
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
06-00-89-029J
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
SB-0000191931-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
05-06-04-035D
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
130089004I
Car and Truck Fix it Right the First Time Issues
01-08-42-001J
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
02-08-42-001G
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
PIP5191
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIC5491F
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT3099L
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PI0746E
This preliminary bulletin provides a procedure to repair the PCV system to correct the customers the customers concern of poor engine performance, Ice in throttle body and MIL on.
13-00-89-004H
This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
12-06-01-009E
This informational bulletin advises the technician of new timing chains and guides and part numbers.
12-06-01-009-D
GM: SOME VEHICLES REQUIRE REPLACEMENTS FOR HIGH FEATURE V6 TIMING CHAIN KITS AND GUIDE REPLACEMENTS. ALSO INCLUDED CHEVROLET CAPTIVA. MODEL YEARS 2007-2013. *JS UPDATED 7/18/14. *PE
120601009E
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
120604003A
Malfunction Indicator Lamp (MIL) Illuminated, Reduced Engine Power Message Displayed, DTC P2135 Set
1406130001
High Voltage Safety ? High Voltage Disabling
PI-0746
GENERAL MOTORS: MALFUNCTION INDICATOR LAMP (MIL) ON, POOR ACCELERATION, THROTTLE BODY FREEZING, MULTIPLE DTCS SET. ICE DEPOSITS AND/OR OIL DEPOSITS PRESENT IN AIR INLET DUCT. *JS UPDATED 9/19/12. *PE UPDATED 12/5/12. *PE UPDATED 05/03/2013 *JS UPDATED 09/30/2013 *JS UPDATED 7/28/14. *PE
PIP-3423-K
GM: SOME DTC CODES MAY BE SET, P0016, P0017, P0018, P0019, P0008, OR P0009. 3.6 LY7 WITH CAM ACTUATOR DTC.THE RELUCTOR FOR THE CRANKSHAFT SENSOR PRESSED ON THE CRANKSHAFT MAY HAVE MOVED. ALSO INCLUDED BUICK ALLURE MODEL YEAR 2005. *JS
03-06-03-004K
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
PIP3423K
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
12-06-04-003A
This technical bulletin provides a procedure to replace the TP sensor cover if the TP sensor exceeds the calibrated value and to correct the customers concern of the MIL on and Reduce Power message on.
13-00-89-004G
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIC5374C
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
PIT5264
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PIC4801F
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIT4864F
Information On Requests To Add OnStar Bluetooth Option.
PIC3011H
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
PIC5491E
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
12-07-30-001C
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
09-03-10-016B
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
10-08-64-002C
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
12-03-10-001A
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
12-03-10-002A
This informational bulletin provides the technician the proper way to install and torque the wheel.
05-03-10-020E
This informational bulletin explains the use of Nitrogen in GM tires.
07-03-10-008D
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
08-03-10-006E
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
13-00-89-004F
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIT4943C
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
02-08-98-002E
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
PIC5453A
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
04-00-89-053F
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
PIC5953
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP4112N
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP3140F
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIP4384H
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
08-08-44-029D
This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
04-00-89-015G
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
04-00-89-015F
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
07-00-89-037G
This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
10-00-89-006C
This informational bulletin provides directions on submitting different PIRs
08-08-44-015D
This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
13-00-89-004E
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
PI0754A
This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
05-00-89-072C
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
PIP4781E
This Preliminary Information communication advises the technician that the Starter Generator Control Module will be removed from the General Motors Technical Assistance Center part restriction.
PI0592C
This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
13-00-89-004D
This informational bulletin provides an update for 13-00-89-004C to include updated information.
00-06-01-026E
This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
04-06-04-047L
This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
05-06-04-022J
This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
10-08-110-001A
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
PIC5932
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIP5163
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5491D
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIC5491C
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIT3099K
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
SB-07-02-32-002N
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/ SATURN: THERE IS FLUID LEAKING FROM POWER STEERING SYSTEM, ALONG A FLUID LEAK IN FRONT OF VEHICLE UNDERNEATH AND SHOULD BE INSPECTED, CLEANED AND IDENTIFIED BEFORE REPAIRING OR REPLACING. MODEL 2010-14 LACROSSE, 2011-14 REGAL, 2007-14 ESCALADE, SUBURBAN, TAHOE, YUKON, YUKON XL, YUKON DENALI, YUKON DENALI XL, 2013-14 XTS, 2005-14 MALIBU, 2007-13 AVALANCHE, SILVERADO, SIERRA, 2006-10 G6, 2007-09 AURA. *PE
SB-10-06-01-003C
CADILLAC/BUICK/SATURN/PONTIAC/CHEVROLET/ GMC: DUE TO AN ABNORMAL ENGINE NOISE OR INTERNAL BY AN OIL FILTER MISAPPLICATION, FILTER DEBRIS MAY BE TRANSFERRED THROUGHOUT ENGINE AND MAY RESULT IN ENGINE DAMAGE. MODEL 2004-06 RENDEZVOUS, 2005-14 LACROSSE, 2008-14 ENCLAVE, MALIBU, EQUINOX, 2010-14 SRX, TERRAIN, 2013-14 ATS, XTS, 2009-14 TRAVERSE, 2014 IMPALA, 2007-14 ACADIA, 2007-09 G6, AURA, 2008-09 TORRENT, VUE, 2007-10 OUTLOOK. *PE
01-03-10-003K
This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.
06-00-89-026L
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
PIC5904
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
99-09-40-005G
This informational bulletin provides information on availability for the seat belt extender.
00-03-10-003R
This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
PIP4112M
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
120601009D
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
PIP4112L
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
12-06-01-009D
This informational bulletin provides information for installing the camshaft timing chain kit for the high feature V6 timing chain kits.
03-06-03-004I
This informational bulletin provides information for warranty codes that are generated by EL-50313 midtronics GR8 battery tester/charger.
02-07-30-029U
This informational bulletin provides information for the PQC assembly replacement process.
PI1018
This preliminary information bulletin provides information on poor or no transmitter range when using the remote keyless entry (RKE) and/or remote vehicle start (RVS).
10-00-89-010C
This informational bulletin provides information on key codes security rules and information on GM key code look up application.
10-00-89-009B
This informational bulletin provides information on key code security and information on GM key code look up applications.
PI0746D
This preliminary informational bulletin provides a revision for PI0746C to add the Saturn AURA and update the first Parts Information table and Warranty Information.
04-00-89-015E
This technical bulletin provides a revision for 04-00-89-015D to update content and incorporate the U.S. version of Bulletin 12-00-89-003.
03-00-89-006J
This technical bulletin provides a revision for 03-00-89-0061I to add the 2014 model year and Transport Mode heading.
05-09-40-002G
This technical bulletin provides a revision of 05-09-40-002F to add the 2013-2014 model years.
07-08-49-020H
This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.
12-02-32-002A
This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
00-05-22-002N
This informational bulletin provides information for Disc Brake Warranty Service and Procedures.
02-07-30-052I
This informational bulletin provides information for Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow.
PI0011C
This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update Warranty Information.
08-06-01-006D
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
11-00-89-005E
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
02-08-98-002D
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information.
11-00-90-001B
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
09-00-89-008A
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates.
PI0592B
This preliminary informational bulletin provides a revision of PI0592A to add the 2013 and 2014 model years.
07-03-10-015C
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information.
05-08-48-001C
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
05-03-07-009F
This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor Operations.
13-00-89-004B
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
06-00-89-026K
This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor operations.
09-03-16-002B
This informational bulletin provides a revision for 09-03-16-002A to add model years, add the current Global Labor Time Code and update the tool reference information.
09-07-30-018D
This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor Operation.
10-00-89-005C
This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
07-00-89-037F
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission.
03-08-48-006I
This informational bulletin provides a revision for 03-08-48-006I to add model years and update parts information.
PIT4720C
This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
03-06-03-004H
This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.
SB-0000164892-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
13-00-89-005
This technical bulletin provides Warranty Administration - New Labor Codes information.
13-00-89-004A
This technical bulletin provides a revision of 13-00-89-004 to update car issues information for reference information/bulletin PI0746C.
PIC4707D
This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area.
99-04-20-002H
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
13-00-89-004
This technical bulletin provides a revision of 10-00-89-017Z to include updated information.
PI0572B
This preliminary information bulletin is for information on COAX Repair Kit Availability. Revised from PI0572A
13-00-89-003
This technical bulletin provides information on Vehicle Software Enhancements for 2014 and prior GM Passenger Cars and Light Duty Trucks.
11-00-89-005D
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
PI0938
This preliminary information bulletin provides information on powertrain and various electronic/electrical control issues.
PIC5491B
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
06-00-89-029I
This informational bulletin provides information on the proper cleaning products for GM hard or plastic surfaces, seats carpet, vinyl.
13-08-116-001A
This technical bulletin provides a procedure on aftermarket ALSL or DLC devices causing multiple issues due to suspected tampering.
PIC5823
This Preliminary Information communication provides information to the technician with diagnostic tips on installing rear window to regulator assembly. Technician will need to remove the window from the door, then position the window glass retaining pin in the window hole making sure the pin is centered in the opening, and also press the expansion pin back into the retaining pin. Now the window can be reinstalled into the door. Now Push the window and pin down into the groove of the window regulator to lock it into place.
10-00-89-017Z
This informational bulletin provides information on fix it right for first time issues.
12-06-01-009C
This informational bulletin provides information for installing a camshaft timing chain kit on the high feature V6.
12-06-01-009B
This informational bulletin provides information for installing a camshaft timing chain kit on the high feature V6.
00-03-10-002G
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
120601009B
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
120601009C
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
1308116001A
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
PIP3140E
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIP5094
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
G-158697
11175A - Special Coverage (revised service procedure). The automatic transmission shift cable may fracture. As the fracture begins, the driver may have a difficult time selecting a gear or removing the key from the ignition. If these warnings are ignored, the cable could continue to fracture and shift function could be lost. The driver may not be able to restart the vehicle or shift the vehicle into PARK, allowing the vehicle to roll away if the driver exited the vehicle without applying the park brake. If the condition occurs within the stated terms, dealers will replace the transmission shift cable.
SB-11175-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
11175A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4384G
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
SB-11175
SATURN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION CONCERNING VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSION WHEREBY THE SHIFT CABLE MAY FRACTURE AND HAVE DIFFICULT IN REMOVING KEY OR GEAR SELECTION. *PE UPDATED 4/22/13. *PE
00-03-10-006I
This informational bulletin provides information on tire radial force variation.
02-07-30-029T
This informational bulletin provides information on the replacement process for the product quality center.
12-07-30-001B
This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.
13-08-116-001
This technical bulletin provides a procedure on suspected tampering due to aftermarket ALDL or DLC interface devices causing multiple issues.
12-06-01-009A
This informational bulletin provides information on high feature V6 timing chains kits and chain guide replacements.
03-00-89-013H
This informational bulletin provides information on a update for the Electronic Component Exchange Program (U.S. and Canada Only)
PIP5064C
This Preliminary Information communication provides information to the technician about vehicles that after installing a reman High Value V6 engine it has rough running, idle surge, misfire on one or both banks of the engine concern. Technician may find Diagnostic Trouble Codes P0300, P0011 and / or P0016. Technician will need to check the actual engine oil pressure. If oil pressure is within the specifications above, perform all testing listed in PIP4345A including a visual inspection of the camshaft position actuator filter and repair or replace as necessary. Technician will need to contact General Motors Technical Assistance Center for further assistance if the concern is still present.
PIP5064B
This Preliminary Information communication provides information to the technician about vehicles that after installing a reman High Value V6 engine it has rough running, idle surge, misfire on one or both banks of the engine concern. Technician may find Diagnostic Trouble Codes P0300, P0011 and / or P0016. Technician will need to check the actual engine oil pressure. If oil pressure is within the specifications above, perform all testing listed in PIP4345A including a visual inspection of the camshaft position actuator filter and repair or replace as necessary. Technician will need to contact General Motors Technical Assistance Center for further assistance if the concern is still present.
SB-0000155845-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4495D
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
120601009A
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement
12106A
Shift Lever Indicator May Not Display Correct Gear
12106B
Shift Lever Indicator May Not Display Correct Gear
PIP-5064-B
BUICK/CHEVROLET/PONTIAC/SATURN: AFTER INSTALLING REMAN HVV6 ENGINE, WOULD BE CONCERN WITH ROUGH RUNNING OR MISFIRE ON ONE OR BOTH BANKS OF ENGINE OR IDLE SURGING. MODELS 2005-11 LUCERNE, RENDEZVOUS, TERRAZA, IMPALA, MALIBU, MONTE CARLO, UPLANDER, G6, MONTANA SV6, AURA, RELAY, VUE. *PE UPDATED 4/9/13. *PE
11-00-90-001A
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
12-06-01-009
This informational bulletin provides information on the release of 3 high feature v6 timing chain part kits. To help ease the ordering of large amounts of parts during service.
11-00-89-005C
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
PIT3173C
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
SB-12106
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
10-00-89-017X
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
120601009
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, P0008, P0009, P0016, P0017, P0018 and/or P0019
RB-12106
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
080846004A
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
000089027G
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
PIC4310H
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4801E
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
12-03-10-002
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
120310002
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
060089026J
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
100089010B
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
120089002A
This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
01-00-89-010J
This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.
010089010J
This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
100089017W
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
PIT4907A
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
100864002B
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
PI0857
This preliminary informational bulletin provides a procedure to instal a external fuse and relay circuit to feed the rear defogger for concerns that the rear defogger is inopperative.
PIC4935D
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
PIC5491A
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIP5064A
This Preliminary Information communication provides information to the technician that after installing a re-manufactured High Feature V6 engine the vehicle may rough running, idle surge, Check Engine Lamp or Camshaft Position sensor actuator codes. Technician will need to record the actual engine oil pressure at idle and engine compression readings. Technician will need to perform all testing listed in PIP4345A, if oil pressure and compression readings are within specifications. Technician will need to contact General Motors Technical Assistance Center for further assistance if the concern is not isolated.
PIT3099J
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
09-07-30-018C
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
PI0373A
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
11-00-89-005B
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
07-00-89-037E
This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM.
10-00-89-017V
This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the first time.
090730012F
No Reverse, 3rd or 5th, Check Engine Light Illuminated, DTC P0776 (Replace 3-5 Reverse Clutch Plate (Waved)
PIC5588A
Programming And Activation Of Replacement OnStar Modules.
PIP5064
This Preliminary Information communication provides information to the technician that after installing a re-manufactured High Feature V6 engine the vehicle may rough running, idle surge, Check Engine Lamp or Camshaft Position sensor actuator codes. Technician will need to record the actual engine oil pressure at idle and engine compression readings. Technician will need to perform all testing listed in PIP4345A, if oil pressure and compression readings are within specifications. Technician will need to contact General Motors Technical Assistance Center for further assistance if the concern is not isolated.
SB-09-07-30-012F
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
07-06-02-006A
COOLANT LEAKING FROM ENGINE (REPLACE COOLANT CROSSOVER PIPE GASKETS). VEHICLES WITH 3.5L OR 3.9L ENGINE. *PE UPDATED ON 5/1/2012. *KB
09-09-40-001A
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE
SB-08-09-41-002C
GENERAL MOTORS: DIAGNOSTIC INFORMATION FOR INTERMITTENT RESTRAINTS, AIR BAG (SIR) INDICATOR/LAMP ON WITH DTC(S) B0012, B0013, B0016, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 OR B0044 SET. THIS MAY BE CAUSED BY A LOOSE, MISSING, OR BROKEN CONNECTOR POSITION ASSURANCE (CPA) RETAINER AT THE AIR BAG FOR THE SET DTC. INCLUDES TRAILBLAZER EXT. *PE UPDATED 8/16/10. *PE UPDATED 3/12/12. *PE
05-09-40-002E
GM: SERVICE BULLETIN EXPLAINING WHEN THE SAFETY BELTS ARE SUPPOSED TO LOCK. *RM UPDATED 12/6/11. *PE
PIC-4658
ADJUSTABLE PEDALS WILL NOT ADJUST INOPERATIVE. *NJ UPDATED 3/13/09. *PE UPDATED 8/1/11. *PE
PB-10037A
GM: ONSTAR IS MAKING INCOMPLETE CALLS WITHOUT THE DRIVER KNOWING. WHEN HAVE A DATA CONNECTION. *RM
TB-10-09-41-003
GM SATURN: AIR BAG LIGHT IS ON AND THERE ARE THREE TROUBLE CODES STORED. *RM UPDATED ON 6/30/2011. *KB
09-07-30-012B
GM: THE SERVICE ENGINE SOON LIGHT IS ON AND THERE MAY BE SHIFTING PROBLEMS. HARSH SHIFTING OR NO REVERSE. THERE MAY BE A BROKEN CLUTCH WAVE PLATE. *RM
PIP-4495C
GM: THERE MAY BE NOISE COMING FROM THE CYLINDER HEAD, BECAUSE OF LOW OIL PRESSURE WHICH IS CAUSED BY DEBRIS. *RM
08-06-01-011H
GM: CHECK ENGINE LIGHT IS ON WITH MULTIPLE TROUBLE CODES PRESENT. *RM
PIP-4883
GM: AFTER SERVICING THE BATTERY PACK THERE MAY BE NO CHARGE OR A LOW BATTERY. THERE MAY BE MULTIPLE POSSIBLE TROUBLE CODES STORED. *RM
SB-10136A
GM: HYBRID FUNCTION MAY BECOME INOPERATIVE WITH A SERVICE ENGINE SOON LIGHT ON. THE HYBRID SERVICE LIGHT MAY ALSO ILLUMINATE AND FUEL ECONOMY WILL BE LOWER. *RM
PIC-5234B
GM: THE VEHICLE WON'T START OR CRANK. THIS COULD BE A RESULT OF A BROKEN SHIFT CABLE OR BATTERY GROUND PROBLEMS. *RM
PIP-4858
GM: THE MALFUNCTION LIGHT IS ON AND THERE IS LOW POWER DUE TO A CRACKED EXHAUST MANIFOLD. *RM
SB-08-06-01-006
GM: THERE MAY BE A SQUEALING NOISE OR VIBRATION FROM THE ENGINE ON START-UP. A RING IN THE CRANKSHAFT MAY BE SLIPPING. *RM
SB-08-05-22-009A
CHEVROLET/PONTIAC/SATURN: INTERMITTENTLY BRAKE LIGHTS (STOP LAMPS) DO NOT FUNCTION CORRECTLY, EXTENDED TRAVEL TO SHIFT OUT OF PARK, CRUISE CONTROL INOPERATIVE, DTCS C0161/C0277 SET (PERFORM REPAIR AS OUTLINED). *PE UPDATED 5/11/11. *PE
4677
NO START NO CRANK INTERMITTENTLY/NO COMMUNICATION OVER HIGH SPEED LAN. *NJ UPDATED 8/7/09. *PE UPDATED 3/11/11. *PE UPDATED 3/16/11. *PE
RB-10135
SATURN CHEVROLET SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. LOSS OF HYBRID FUNCTION-REPLACE BATTERIES. THE HYBRID FUNCTION ON THESE VEHICLES MAY BECOME INOPERATIVE. CHECK ENGINE LIGHT WILL ILLUMINATE IN INSTRUMENT PANEL AND/OR SERVICE HYBRID MESSAGE IN DRIVER INFORMATION CENTER, THE ENGINE WILL RUN IN GASOLINE ENGINE MODE AND FUEL ECONOMY WOULD REDUCED. CSC LETTER WAS RECEIVED. MODELS AURA, VUE AND MALIBU. *PE
060232002
NORMAL OPERATING CHARACTERISTICS OF ELECTRIC POWER STEERING (EPS) SYSTEM DURING EXTENDED LOCK-TO-LOCK (MAXIMUM STEERING WHEEL ROTATION) USAGE. *TT UPDATED 3/30/11. *PE
PIP-4416
INTERMITTENTSTALL WHEN COMING TO A STOP OR ENGINE CHUGGLES PRIOR TO A STOP, HYBRID DTC P1A6F. VEHICLES EQUIPPED WITH 4T45E TRANSMISSION INCLUDING HYBRID. *PE UPDATED 11/15/10. *PE
PIP-4626B
SATURN/GMC/PONTIAC/BUICK/CHEVROLET: NO REVERSE. THE VEHICLE MAY HAVE THE CONCERN OF NO REVERSE WITH OR WITHOUT ONE OR SEVERAL OF THE FOLLOWING DIAGNOSTIC CODES SET-P0776, P2723 OR P2715. *PE
SB-09-02-35-006
CHEVROLET/PONTIAC/SATURN: STEERING COLUMN TILT WHEEL RELEASE LEVER INOPERATIVE/BROKEN (REPLACE TILT WHEEL RELEASE LEVER KIT AND/OR RELEASE LEVER RETAINER (TILT TEETH)). *PE
SB-07-06-04-023A
CHEVROLET/SATURN: DIFFICULTY FILLING FUEL TANK, MIL/SES LIGHT ILLUMINATED DTC P0446 - EVAPORATIVE EMISSIONS (EVAP) VENT SYSTEM PERFORMANCE (INSPECT/CLEAN EVAP CANISTER VENT VALVE SOLENOID AND INSTALL SCREEN). *PE
PIP-4651
SATURN/PONTIAC/CHEVROLET: SOFT SHIFTS, ERRATIC SHIFTS, DTC P1811. VEHICLES WITH A HYDRAMATIC 4T45 TRANSAXLE MAY HAVE SOFT SHIFTS OR SHIFTS ERRATICALLY. THESE CONDITIONS MAY APPEAR INTERMITTENTLY OR SET A DTC P1811. DURING DIAGNOSIS, A LOW OR HIGH LINE PRESSURE (ACTUAL VERSUS DESIRED) MAY BE OBSERVED. *PE
PIC-5169
PONTIAC/CHEVROLET/SATURN: THE REAR DOOR WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE HANDLE (DOOR UNLOCKED). IF THE OUTSIDE DOOR HANDLE ROD IS MIS ADJUSTED WHEN THE DOOR IS LOCKED THEN CLOSED, THE LOCKING MECHANISM INTERNAL TO THE LATCH MAY NOT BE ABLE TO RELEASE. *PE
PIP-4327A
SATURN/CHEVROLET/GMC/BUICK/PONTIAC: SES LIGHT AND/OR NO REVERSE; A SLIP/FLARE OR HARSH SHIFTS IN DRIVE RANGE 3RD AND/OR 5TH GEAR. CODES P0776 CLUTCH PRESSURE CONTROL (PC) SOLENOID 2 - STUCK OFF AND P0842 TRANSMISSION FLUID PRESSURE (TFP) SWITCH 1 CIRCUIT LOW VOLTAGE MAY BE SET. *PE
070730005
4T45 TRANSMISSION, MIL/SES ON, DTC P1818, POWER DOOR LOCKS, CRUISE CONTROL, SHIFT INTERLOCK OR RETRACTABLE HARDTOP INOPERATIVE, ENGINE SPEED REVS LIMITED, HYBRIDS-AUTOSTOP, REGEN OR BOOST INOPERATIVE. (REPROGRAM TCM). *KB UPDATED 11/02/07. *NJ UPDATED 8/5/09. *PE
SB-09-06-04-007A
SATURN/PONTIAC/CHEVROLET: THE FUEL GAUGE DOES NOT RISE ABOVE THE 3/4 MARK AFTER A FILL UP OR THE FUEL GAUGE APPEARS STUCK. AN ILLUMINATION OF THE CHECK ENGINE LIGHT. ON RARE OCCASIONS, THE FUEL GAUGE DOES NOT READ THE CORRECT LEVEL WHICH MAY RESULT IN A NO START CONDITION DUE TO A LOW FUEL LEVEL. *PE
PIC--4330B
CHEVROLET: UNABLE TO RELEARN THE BRAKE PEDAL POSITION (BPP) SENSOR. *PE
3423
3.6 LY7 WITH CAM ACTUATOR DTC. DTC CODES, P0016, P0017, P0018, P0019, P0008, OR P0009. *KB THE RELUCTOR FOR THE CRANKSHAFT SENSOR PRESSED ON THE CRANKSHAFT MAY HAVE MOVED. *PE
PIC-4679B
GMC: INTERMITTENT SES LIGHT, DTC P2101 WITH POTENTIALLY MULTIPLE OTHER DTC'S SET. THIS CONDITION COULD BE CAUSED BY A PCM CIRCUIT SHORTED TO GROUND. *PE
PIC-4330A
GMC: UNABLE TO RELEARN THE BRAKE PEDAL POSITION (BPP) SENSOR. HAVE DIFFICULTY PERFORMING THE BRAKE PEDAL POSITION (BPP) RELEARN. MODELS CHEVROLETS, PONTIACS AND SATURNS. *PE
PIC-4914
GMC: WIPERS STOP IN INTERMITTENT OPERATION. WHEN OPERATING THE WIPERS IN INTERMITTENT MODE, THE WIPERS STOP AT A POSITION OTHER THEN AT THE BOTTOM OF THE STROKE. *PE
07318
SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. LOSS OF HYBRID FUNCTION - VOLTAGE IMBALANCE. GREEN LINE HYBRID VEHICLES. CSC WAS RECEIVED. *NJ UPDATED 12/19/08. *PE
08-06-04-025
LAT, BAS, ENGINE RUNS ROUGH WHEN COLD, MISFIRE, MIL/SES LIGHT ILLUMINATED, DTCS P0300, P0301, P0302, P0303, P0304 (REPLACE ALL FOUR FUEL INJECTORS). *PE
08-08-04-025
LAT, BAS, ENGINE RUNS ROUGH COLD, MISFIRE, MIL/SES LIGHT ILLUMINATED, DTC'S P0300, P0301, P0303, P0304 (REPLACE ALL FOUR FUEL INJECTORS). MODELS AFFECTED: 2007-2008 SATURN AURA HYBRID, 2008 VUE WITH 2.4L I-4 CYLINDER ENGINE (VIN'S 5, Z - RPO LAT) BUILT PRIOR TO 12/01/07. *NJ
060232007
CLUNK, KNOCK OR RATTLE NOISE FROM FRONT OF VEHICLE WHILE DRIVING OR TURNING OVER BUMPS AT LOW SPEEDS. *KB (DIAGNOSE NOISE - LUBRICATE INNER AND OUTER STEERING SHAFT, REPOSITION I-SHAFT, ADD FOAM TO RADIATOR SURGE TANK MOUNTING BRACKET AND/OR REPLACE STEERING GEAR, IF NECESSARY). UPDATED 5/15/08. *NJ
PIP4333
DTC'S P0011, P0014, P0021, P0024, P0341, P0346, P0366, OR P0391. WITH 3.6 LY7 OR LLT. *NJ
03-00-89-033
TRAILER, RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION. *KB UPDATED 08-15-07. *KB UPDATED 10/09/07. *NJ UPDATED 4/3/08. *NJ
PIP4219
DIAGNOSIS FOR SERVICE FAST LEARN ADAPTS FAILS, NO FORWARD OR NO REVERSE. *NJ UPDATED 4/1/08. *NJ
PIP4331
SERVICE ENGINE SOON LIGHT ILLUMINATED AND DTC P0011, P0016, P0300. EQUIPPED WITH 3.5L LZE, LZ4 (VIN CODES K, N) & 3.9L LZ9, LZ8, LGD ENGINE (VIN CODES 1, R, W). *NJ
4011
AIR BAG INDICATOR LIGHT IS ON. *KB UPDATED ON 12/13/07. *NJ
4102
CAM SENSOR DTC'S. *KB (EQUIPPED WITH 3.5L LZ4, LZE, OR 3.9L LZ8, LZ9 ENGINE) UPDATED 12/13/07. *NJ
3170
SERVICE ENGINE SOON LIGHT ON AND OR VARIOUS ELECTRICAL CONCERNS. *EH UPDATED 1/29/08. *NJ
070603006
CHECK ENGINE LIGHT ON, BATTERY WARNING LIGHT ON, DTC P1A5A AND/OR P1A59 SET (INSPECT HYBRID BATTERIES FOR CORROSION AND REPLACE BATTERIES, IF NECESSARY). *NJ
070730025
INFORMATION ON 4T40-E (MN4) AND 4T45-E (MN5) FRONT WHEEL DRIVE AUTOMATIC TRANSMISSION VALVE BODY RECONDITIONING, DTC P0741, P0742, P0751, P0752, P0756, P0757, P1811, HARSH SHIFTS, SLIPS, NO DRIVE, NO REVERSE. *NJ
4243
INTERMITTENT MISFIRES WITH P0300 (WITH 3.6 LY7). *NJ
4281
ISSUES WITH DTC'S ON LY7 ENGINE VEHICLES. *KB DRIVEABILITY ISSUES WITH VARIOUS DTC'S. UPDATED 12/11/07. *NJ
070730022
6T75 AUTOMATIC TRANSMISSION BINDING ON 3-4 OR 4-3 SHIFT, CHECK ENGINE LIGHT ON, DTC P0797 SET (MEASURE SIDE CLEARANCE BETWEEN HUB SEAL RINGS AND GROOVE, REPLACE HUB AND HUB SEAL RINGS IF NECESSARY) *NJ
070601014
LY7 MIL/DTC'S P0016, P0017, P0018 OR P0019 - STRETCHED PRIMARY DRIVE AND BOTH SECONDARY DRIVE TIMING CHAINS (REPLACE PRIMARY DRIVE AND BOTH SECONDARY DRIVE TIMING CHAINS). *NJ
070730019
6T70/6T75 TRANSMISSION - CHECK ENGINE LIGHT ON, POOR VEHICLE PERFORMANCE, DTCS P0716, P0717, P0722, P0723, P0751, P0756, P0776, P0796, P2714 OR P2723 SET (DIAGNOSIS AND REPLACE SPEED SENSOR. *NJ
070232005
WHINE OR GRIND NOISE IN ENGINE COMPARTMENT. *KB
070316001
INFORMATION ON CORRECTLY SETTING TIRE PRESSURE AT PDI USING TIRE PRESSURE MONITORING (TPM) SYSTEM AS A REFERANCE. *KB
070730004
AUTOMATIC TRANSMISSION-PERFORMANCE CONCERNS, CHECK ENGINE LIGHT ON, DTC'S P0716, P0741, P0776, P0777, P0796, P0797, P0873, P0878, P0990, P2714, P2723, AND P2724 SET. *KB
070730015
6T70, 6T75, 6L50, 6L80, OR 6L90. AUTOMATIC TRANSMISSION - INFORMATION ON TRANSMISSION FLUID PRESSURE (TFP) SWITCH CHECK FOR FALSE DTC'S P0842, P0843, P0872, P0873, P0877, P0878, P0989, OR P0990. *KB
060941008
AIRBAG READINESS LIGHT ON WITH DTC B0081 OR B0092 SET IN PASSENGER PRESENCE SYSTEM (PPS) SDM. *KB
4206
WATER IN THE LEFT REAR TAIL LAMP. SATURN. *KB
060730027
SIX SPEED AUTOMATIC TRANSAXLE MIL/SES, TRANSMISSION PERFORMANCE ISSUE WITH ONE OF THESE DTC'S: P0777, P0797, P01825, OR P2715. *KB
06147
PRODUCT ENHANCEMENT FOR INVENTORY VEHICLES ONLY - POWER STEERING HOSE CONTACT. *KB
060730022
6T70 AUTOMATIC TRANSMISSION SHIFT FLARE, BUMP OR HARSHNESS. (REPROGRAM TRANSMISSION CONTROL MODULE (TCM)). *KB
3677
AIRBAG ON LIGHT (AOL) INDICATOR LOOSE OR PUSHED IN. TO INCLUDE 2006 SATURN ION. *TT UPDATED 08-15-07. *KB
3859
LOW OIL PRESSURE - INSPECT OIL FILTER FOR DAMAGE. *KB UPDATED 10/18/07. *NJ
4205
DIAGNOSTIC FOR DTC P1808 KEYWORDS AUTO AUTO, STOP AUTOSTOP AUTO, START AUTOSTART, AUX, AUXILIARY BAS CODE DTC ECM ENGINE HYBRID INOPERATIVE LAT LIGHT MIL NO P1808 PUMP SES START, STOP, SWITCH TFP. *KB
4349
PARK LAMP FUSE OPEN, PARKING LIGHTS, INTERIOR ACCENT LIGHTING, AND DIMMER LIGHTING INOPERATIVE. *KB
4550
POWER STEERING FLUID LEAK FROM INLET HOSE TO RESERVOIR. *KB
4553
PASSENGER SEATBELT LIGHT ON WITH NOBODY IN THE FRONT PASSENGER SEAT. *KB
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.