PIP5601C
Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
23-NA-001
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
16-NA-383
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
PIC6533
This Preliminary Information addresses issues dealership technicians may encounter when programming modules in Saturn vehicles, resulting from a configuration change in the programming website.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5540G
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
PIP5628C
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5226D
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5453C
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
PIP5628B
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5725
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
PIT3099T
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5540F
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
16NA383
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
100089009D
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
PIC4696E
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable. E version update is to add administrative details.
010842001M
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
100089006G
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIP5540E
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
100089009C
This informational bulletin provides information on key code security and information on GM key code look up applications.
PIC4696D
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable.
PIT3099S
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIT3099R
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
100845001G
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
PIP5640
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIP5226C
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIP5540D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5628
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
010842001L
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
PIP5540B
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP4925B
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIT5353C
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP5601
This Preliminary information communicates
PIT5099D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5163D
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIT5099C
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP4495F
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
PIC4696C
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.
PIT5399A
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIP5338B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
DOR-Z6F4R-11
These 2 SKUs are Front Left/Front Right Stabilizer Links. The Customer communication requested return of unsold inventory to inspect the ball studs of the stabilizer link. Parts will be inspected for features causing inability to complete assembly of the stabilizer bar.
PIP5226B
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIP5540A
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5540
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
PIP3535C
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
PIC3100F
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIT5353B
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP4495E
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
PIP4723C
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP3535B
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
PIT5389E
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT3099Q
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
PIP5163C
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5588D
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIT3099P
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
15-08-73-001A
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
10-00-89-006F
This informational bulletin provides information for dealers how to submit a product information report.
PIT5389C
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4935F
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIC3278G
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5588C
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5029H
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
03-08-46-004S
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PIC5492E
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT3099N
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIP5163B
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIT5389B
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIP5029G
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
PIT5485B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC5088F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC-5050-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC5050A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIT5485A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC6181
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
08-07-30-026C
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
PIP5232C
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIC5953A
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
02-08-42-001I
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
PIP5226A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
01-08-42-001K
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
03-08-46-004R
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
PIT5353A
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIT5486
This Preliminary Information communication provides information to the technician about vehicles that when dialing certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT4943D
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
15-NA-079
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
PIP5232B
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIC3100E
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIC5953B
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5338
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
PIT5464
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5325
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
09-09-40-001C
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
PIC6107
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
15-08-44-001C
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIC6101
This Preliminary Information communication provides information to the technician about vehicles that are unable to receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.
PIT5384A
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
PIT3117J
This Preliminary Information communication provides information to the technician of part numbers that are missing from the service information documents. The following part numbers are for a cam nut that is available to adjust the rear toe 11519455, 11562237, 11570574.
05-06-04-035E
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
15-08-44-001A
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001B
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
02-08-42-001H
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
PIT5399
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIC4310L
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
14319A
14319A - SPECIAL COVERAGE (REVISED MODEL YEAR VEHICLES). SOME 2005-2006 MODEL YEAR (MY) CHEVROLET EQUINOX, 2006 MY PONTIAC TORRENT AND 2002-2007 MY SATURN VUE VEHICLES MAY HAVE A CONDITION IN WHICH THE IGNITION KEY MAY BE REMOVED WHEN THE IGNITION IS NOT IN THE OFF POSITION. IF THE IGNITION KEY IS REMOVED WHEN THE IGNITION IS NOT IN THE OFF POSITION, UNINTENDED MOTION MAY OCCUR: (A) FOR AN AUTOMATIC TRANSMISSION, IF THE TRANSMISSION IS NOT IN PARK; OR (B) FOR A MANUAL TRANSMISSION, IF THE PARKING BRAKE IS NOT ENGAGED AND THE TRANSMISSION IS NOT IN REVERSE GEAR. THIS COULD RESULT IN A VEHICLE CRASH AND OCCUPANT OR PEDESTRIAN INJURIES. DEALERS ARE TO INSPECT FOR KEY PULL OUT WHEN THE IGNITION IS NOT IN THE LOCK POSITION AND, IF NECESSARY, REPLACE THE IGNITION CYLINDER AND PROVIDE THE CUSTOMER WITH TWO NEW IGNITION KEYS.
05-08-46-006T
This informational bulletin provides information to dealership personnel on upgrading certain OnStar Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
15-08-44-001
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-73-001
This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.
PIT5264C
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
10-08-45-001E
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
PI1394
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
PIC3278F
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
030848006J
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
PIT5353
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP5029F
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
PIT5264B
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
11-00-89-005H
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
PIT5099A
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5232A
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIT5264A
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
PIC6036
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
PIP5232
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIP5226
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
10-00-89-006E
This information bulletin provides the dealers on how to submit a product information report.
14506
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
14506A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT3099M
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIC5959B
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIC4310J
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
00-06-01-012E
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
PIP5163A
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
00-00-89-027H
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
10-00-89-006D
This information bulletin provides the dealers on how to submit a product information report.
Recalls
Vehicle Recalls
PIC5088E
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
PIC5588B
Programming And Activation Of Replacement OnStar Modules.
05-08-46-006S
This informational bulletin advises the technician to update the Onstar from an analog system to a digital system if the customer wishes.
05-06-04-035D
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
01-08-42-001J
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
02-08-42-001G
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
PIT3099L
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIT5264
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PIT4864F
Information On Requests To Add OnStar Bluetooth Option.
PIC3011H
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
PIT4943C
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIC5453A
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
PIC5953
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP3140F
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
10-00-89-006C
This informational bulletin provides directions on submitting different PIRs
05-00-89-072C
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
PIP5163
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIT3099K
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
130089009
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
PIC5904
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
10-00-89-010C
This informational bulletin provides information on key codes security rules and information on GM key code look up application.
10-00-89-009B
This informational bulletin provides information on key code security and information on GM key code look up applications.
PIT3117H
This Preliminary Information communication provides information to the technician of part numbers that are missing from the service information documents. The following part numbers are for a cam nut that is available to adjust the rear toe 11519455, 11562237, 11570574.
08-06-01-006D
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
11-00-89-005E
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
05-08-48-001C
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
PIT4720C
This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
13-00-89-005
This technical bulletin provides Warranty Administration - New Labor Codes information.
99-04-20-002H
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
11-00-89-005D
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
00-03-10-002G
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
PIP3140E
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIP5094
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
11-00-89-005C
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
PIC3718E
This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
PIT3173C
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
080846004A
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
000089027G
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
PIC4310H
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
12-03-10-002
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
PIP3720D
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.
06-00-89-026J
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
10-00-89-010B
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
100089010B
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
010089010J
This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
PIT4907A
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
10-08-64-002B
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
PIC4935D
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
PIT3099J
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
11-00-89-005B
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
PIC5588A
Programming And Activation Of Replacement OnStar Modules.
09-09-40-001A
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE
SB-10-08-50-003B
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE
PIP-4495C
GM: THERE MAY BE NOISE COMING FROM THE CYLINDER HEAD, BECAUSE OF LOW OIL PRESSURE WHICH IS CAUSED BY DEBRIS. *RM
060232002
NORMAL OPERATING CHARACTERISTICS OF ELECTRIC POWER STEERING (EPS) SYSTEM DURING EXTENDED LOCK-TO-LOCK (MAXIMUM STEERING WHEEL ROTATION) USAGE. *TT UPDATED 3/30/11. *PE
SB-09280A
SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. NEW SPECIAL REIMBURSEMENT POLICY FOR VEHICLES EQUIPPED WITH VARIABLE TRANSMISSION WITH INTELLIGENCE (VTI) TRANSMISSION-50 PERCENT OF TRANSMISSION REPAIR COST WILL BE PAID BY GM OR CUSTOMER MAY ELECT THE OPTION OF $5,000 CUSTOMER CREDIT INSTEAD OF REPAIR. CSC LETTER WAS RECEIVED. *PE
08089-B
GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE
08-089
BUICK CADILLAC CHEVROLET GMC HUMMER OLDSMOBILE PONTIAC SAAB SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE
07-08-42-002
DAYTIME RUNNING LAMPS (DRL) INOPERATIVE (INSPECT/REPLACE DRL RESISTOR). *KB UPDATED 7/11/08. *NJ
07251
SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. IGNITION CONTROL MODULE - REPLACE ON VEHICLES EQUIPPED WITH 2.2L 4 CYLINDER (RPO L61 - VIN D) ENGINE. CSC WAS RECEIVED. *NJ
03-00-89-033
TRAILER, RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION. *KB UPDATED 08-15-07. *KB UPDATED 10/09/07. *NJ UPDATED 4/3/08. *NJ
070235001
INFORMATION ON SERVICING VEHICLES USING NEW IGNITION START SWITCH HOUSING (IGNITION LOCK MODULE) WITHOUT STEERING COLUMN LOCK. *KB
030845003C
REDUCED VEHICLE POWER, NO TRANSAXLE DOWN SHIFT, SES LIGHT ON, BUZZ NOISE FROM DOOR SPEAKERS/SPEAKERS INOPERATIVE, HEATER BLOWER MOTOR INOPERATIVE, VARIOUS DIAGNOSTIC TROUBLE CODES (DTC) SET. *TT
050523005
RATTLE NOISE FROM FRONT OF VEHICLE AT SLOW SPEEDS ON ROUGH SURFACES WHEN BRAKE PEDAL IS NOT APPLIED. *TT
060730001
TRANSMISSION FLUID LEAK FROM RIGHT HAND AXLE SEAL AREA. *TT
040730024A
NO MOVEMENT IN DRIVE OR REVERSE WITH OR WITHOUT DIAGNOSTIC TROUBLE CODES (DTCS) P1758, P1758, P1882, P0841, P0741, P0742. *MJ THIS BULLETIN REPLACED PREVIOUS 04-07-30-024. *TT
030089033A
TRAILER, RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION. *TT *SC
050308011
INFORMATION ON IDENTIFYING PROPER DESIGN LEVEL AND TORQUE SPEC CHANGE FOR FRONT LOWER CONTROL ARM. *TT
050604059
FUEL NOZZLE SHUTS OFF INTERMITTENTLY OR PREMATURELY DURING FUEL FILL AND/OR SES LAMP ON WITH DTC P0446 EVAP VENT SYSTEM PERFORMANCE SET. *TT
010418001C
DRIVELINE CHARACTERISTICS FOR ALL-WHEEL DRIVE (AWD) AND FOUR-WHEEL DRIVE (4WD) SYSTEMS. *TT UPDATED *EH
050309004
REAR SUSPENSION TORQUE SPECIFICATIONS. *TT
030524001
SERVICE INFORMATION REGARDING SATURN REAR DRUM WHEEL CYLINDER INSPECTIONS. *TT UPDATE. *TT
050730004
INTERMITTENT NO MOVEMENT IN DRIVE OR REVERSE WITH OR WITHOUT DIAGNOSTIC TROUBLE CODES. *EH
050730006
SERVICE ENGINE SOON TELLTALE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0742. *EH
050308003
SERVICE MANUAL UPDATE - LOWER CONTROL ARM BALL STUD NUT TORQUE SPECIFICATION CHANGES. *TT
050730003
INTERMITTENT HESITATION DURING VEHICLE LAUNCH. *TT
701
FUEL FILTER REPLACEMENT. GM TECH LINK. *TT
030089032
RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION. *TT
030730023A
VEHICLE DOES NOT SHIFT OR MOVE AFTER RUNNING FOR A PERIOD OF TIME AND/OR CHECK ENGINE LIGHT IS ON AND DTC P0741 IS SET. *PH *SC
040843008
SERVICE MANUAL UPDATE-WIPER/WASHER SYSTEMS SCHEMATICS. *SC
04067
REPLACEMENT OF REAR LATERAL LINK ASSEMBLIES. *TT PARTS UPDATE. *TT MESSAGE UPDATE. *TT
040603007
CRANK NO START, HARD START, STALLING, OR FRONT LAMPS INTERMITTENTLY INOPERATIVE SETTING ANY OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) - P0629, B2752, B3722, N3717, B2717, B2600, B2722. *TT
040604008
SERVICE ENGINE SOON (SES) LAMP ILLUMINATED WITH DTC P0135 HO2S HEATER CIRCUIT PERFORMANCE BANK 1 SENSOR 1 AND/OR DTC P0155 HO2S HEATER PERFORMANCE BANK 2 SENSOR 1. *MR THIS BULLETIN REPLACES PREVIOUS 04-06-04-008. *EH
040604074
SERVICE ENGINE SOON (SES) AND/OR REDUCED POWER LAMP ILLUMINATED, LIMITED THROTTLE RESPONSE FOLLOWING COLD ENGINE START UP, DIAGNOSTIC TROUBLE CODE (DTC) P0638. *TT
030730052A
ENGINE FLARE DURING 2-3 SHIFT, MOST NOTICEABLE DURING LIGHT TO MODERATE ACCELERATION. THE CONDITION MAY BE CAUSED BY AERATION OF TRANSAXLE FLUID, RESULTING IN A DELAYED APPLY OF 3RD CLUTCH. CORPORATE BULLETIN NUMBER 03-07-30-052 *MN
040601004
SERVICE INFORMATION REGARDING ENGINE SUPPORT DURING REMOVAL OF RIGHT FRONT ENGINE MOUNT ASSEMBLY. *TT
040604033
CHECK ENGINE LIGHT ON WITH P0440 OR P0442 STORED. *TT THIS BULLETIN REPLACES PREVIOUS BULLETIN DATED 05/01/2004. *TT
040730036
REVISED VT25E (VTI) SPACER PLATE AVAILABLE. *TT
040417002
VIBRATION FELT IN SEATBACK OR ARMREST AT VEHICLE SPEEDS BETWEEN 48 TO 89 KM/H (30 TO 55 MPH). *TT
040605009
SERVICE INFORMATION REGARDING A POP/CLUNK NOISE FROM THE REAR OF THE VEHICLE ON INITIAL COLD START AND/OR DURING THE WARM-UP DRIVE CYCLE. *TT
040844015
RETURN FORM FOR COMPACT DISCS (CDS) OR DIGITAL VERSATILE DISCS (DVDS) THAT ARE STUCK IN CD PLAYER WHEN RETURNED AS A CORE RETURN. *TT
07012004
OIL LIFE SYSTEM RESET PROCEDURES-TRUCKS. BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC
020864019
SQUEAK NOISE FROM FRONT INNER DOOR ARMREST/PULL HANDLE. *JG
040138007
INFORMATION ON PROPER MODE SWITCH SETTING (BETWEEN DEFROST AND HEATER/DEFROST) TO PREVENT WINDOW MOISTURE AND HVAC CONTROLLER ASSEMBLY LOGIC REVISION. *TT
040137006
HEATER-VENTILATION-AIR CONDITIONING (HVAC) HISS-TYPE NOISE. *MR
040601011
SERVICE MANUAL UPDATE FOR ENGINE BLOCK CLEARANCE, CYLINDER HEAD CLEARANCE AND FASTENER TORQUE SPECIFICATIONS. *TT
040089012
SATURN FIELD PRODUCT REMINDER- VEHICLE FIX IT RIGHT THE FIRST TIME ISSUES, PARTS RESTRICTION INFORMATION AND TECHNICAL BULLETINS RELEASED IN JANUARY, FEBRUARY, AND MARCH 2004. *MR
040235006
RATTLE NOISE FROM STEERING COLUMN. *MR
040420002
SERVICE MANUAL UPDATE FOR RTV SEALANT USAGE ON THE REAR DRIVE MODULE. *TT
040601009
OIL LEAK FROM FRONT COVER SEAL DURING EXTREMELY COLD WEATHER. *TT
040601010
BLUE SMOKE AT ENGINE START-UP. *TT
040730011
ANAEROBIC SEALANT APPLICATION REQUIREMENTS FOR VT25E TRANSAXLE. SERVICE MANUAL UPDATE. *TT *MJ
030844019
LOW VOLUME TICKING NOISE, RADIO VOLUME RESOLUTION OR CD WILL NOT LOAD/EJECT. *TT
04020
SPECIAL POLICY ADJUSTMENT - EXTENDED TRANSMISSION WARRANTY COVERAGE FOR THE VARIABLE TRANSMISSION WITH INTELLIGENCE (VTI) TRANSMISSION. *MR
040846001
SERVICE SUPPORT AND TECHNICAL ASSISTANCE FOR ONSTAR AND/OR XM RADIO. *MJ
040863003
SERVICE MANUAL UPDATE - HOOD OPENING PROCEDURE FOR INOPERATIVE HOOD LATCH. *TT
040864006
WIND AND/OR WHISTLE NOISE COMING FROM THE OUTSIDE REARVIEW MIRROR. *TT
030308001
SQUEAK NOISE FROM FRONT OF VEHICLE. *TT *MJ
040420001
DRONE NOISE BETWEEN 50-75 MPH (80-120 KM/H). *MR
010104
SPEEDOMETER FLUCTUATION. *TT
01802A
APP SENSOR 2 AND/OR TP SENSOR 2 SIGNAL CIRCUIT VOLTAGES DROP. *TT
040601001
OIL LEAKS FROM ENGINE AFTER SUB-FREEZING TEMPERATURES. *TT
3034
NO REVERSE AFTER CASE COVER ASSEMBLY REPLACED. *TT
3035
NO FORWARD OR REVERSE GEARS OR LINE PRESSURE AFTER A VALVE BODY REPLACEMENT ON A VT25E TRANSAXLE. *TT
3116
SES ILLUMINATED ENGINE MISS/MISFIRE FEEL OR ROUGH IDLE. *SC
3119
NO SELECTION FIR SATURN WHEN PROGRAMMING A SATURN VEHILCLE. *SC
3122
DELAY INTO REVERSE OR NO REVERSE AFTER VALVEBODY REPLACEMENT. *SC
3135
POP NOISE FROM ENGINE AREA DURING HEAVY THROTTLE INPUT. *TC
030137003
INOPERATIVE HVAC REAR DEFROST, RECIRC, OR AIR CONDITION (AC) MODE SWITCHES AND/OR REDUCED OR NO AIRFLOW FROM VENTS. *TT
03065
ON-BOARD DIAGNOSTIC (OBD) SYSTEM SOFTWARE UPGRADE. *TT
030844016A
COMPACT DISCS (CDS) SKIP IN SINGLE CD PLAYER. *TT
020235008A
FLUID DRIPPING ON DRIVER'S FLOORMAT. *PH
030234002
SQUEAK OR SQUEAL NOISE WHILE TURNING VEHICLE. *TT
030730055
SERVICE INFORMATION REGARDING 2002 AND 2003 MODEL YEAR VT25E TRANSAXLE REPLACEMENT WITH 2004 MODEL YEAR VT25E TRANSAXLE. *TT
030842013
HEADLAMP ASSEMBLY LENS WITH HAZY OR CLOUDY COSMETIC APPEARANCE. *PH
030729007
SERVICE INFORMATION REGARDING DESIGN CHANGE TO THE MANUAL TRANSMISSION SHIFT CONTROL HOUSING AND THE MANUAL TRANSMISSION SELECT AND SHIFT LEVER CABLES. *TT
030730048
SERVICE INFORMATION REGARDING TRANSAXLE POOR PERFORMANCE AFTER CASE COVER REPLACEMENT, DIAGNOSTIC TROUBLE CODE P1882 SET. *TT
030730049
SPEEDOMETER FLUCTUATION. *TT
030852007
REMOTE KEYLESS ENTRY (RKE) TRANSMITTER RANGE POOR. *TT
030089025
CLARIFICATION OF LABOR CODES USED FOR REPROGRAMMING VEHICLE CONTROLLERS. VARIOUS MODELS INCLUDING THE 2004 L-SERIES. *TT
030090003
OIL FILTER CAP ASSEMBLY AND OIL FILTER ELEMENT DESIGN CHANGE. *TT
030138014
SERVICE MANUAL UPDATE FOR AIR CONDITIONING EVAPORATOR TEMPERATURE SENSOR PERFORMANCE - CHART 11. *TT
030138017
SERVICE MANUAL UPDATE - REVISED AIR CONDITIONING COMPRESSOR DOES NOT OPERATE (CHART 6 ) DIAGNOSTIC FLOW CHART. *TT
030604043
MALFUNCTION INDICATOR LAMP (MIL) SERVICE ENGINE SOON TELLTALE LAMP ON, REDUCED POWER LAMP MAY ILLUMINATE WITH DIAGNOSTIC TROUBLE CODES P0121, P0221, AND/OR P2135. *TT
030730041
SERVICE MANUAL UPDATE FOR VT25E (VTI) TRANSMISSION FRONT DIFFERENTIAL CARRIER THRUST WASHER. *TT
030844017
CHANGES TO THE AM/FM STEREO AND AUDIO DISC PLAYER RADIO ON-BOARD DIAGNOSTIC MODES AND CD LOAD OPERATION. *TT
020308005A
SERVICE INFORMATION REGARDING FRONT SUSPENSION STRUTS AND FRONT STABILIZER BAR LINKS SERVICE PARTS UPDATE. *TT
020729004A
IDLE VIBRATION AT IDLE AND/OR CLUNK AT START-UP. *TT
030730034
REVISION TO SECOND COAST CLUTCH DISASSEMBLE/ASSEMBLE PROCEDURE. *TT
030845002
REVISED 2.2L ENGINE CONTROL MODULE J1 & J2 CONNECTOR FACE DIAGRAM. *TT
030601021
CRANK NO START AFTER BACKFIRE OR ROUGH RUN/HIGH IDLE AFTER ENGINE START. *TT
030844010
SIX-DISC RADIO WILL NOT LOAD, EJECT AND/OR PLAY COMPACT DISCS (CDS). *TT
030138010
DEFROST MODE NOT CLEARING CONDENSATION IN LOWER RIGHT AND LEFT CORNERS OF WINDSHIELD. *TT
030139003A
INSUFFICIENT AIR CONDITIONER COOLING DURING PERIODS OF HIGH HUMIDITY. *TT
030601017
TIMING CHAIN DESIGN CHANGE AND REVISED SERVICE PROCEDURES. *TT
030730022
SERVICE MANUAL UPDATE ON TRANSAXLE OIL COOLER FLUSHING PROCEDURE FOR VTI TRANSAXLES. *TT
030730026
SERVICE MANUAL UPDATE - REVISED TORQUE SPECIFICATION FOR VT23E (VTI) TRANSAXLE VARIABLE DRIVEN PULLEY BEARING RETAINER BOLTS. *TT
030843003
WINDSHIELD WASHER NOZZLES DO NOT SPRAY WASHER FLUID. *TT
030864020
LEFT FRONT DOOR POWER WINDOW WILL NOT GO UP OR WORKS INTERMITTENTLY. *TT
030601014
SERVICE MANUAL UPDATE REGARDING THE USE OF SATURN SPECIAL TOOL J-42065 CRANK HUB HOLDING TOOL. *TT
030601015
SERVICE MANUAL UPDATE FOR REMOVAL OF THE SEALER USED ON OIL PUMP GASKET DURING OIL PUMP INSTALLATION. *TT
030730013
SERVICE MANUAL UPDATE FOR VT25E (VTI) TRANSMISSION FLUID PUMP PRESSURE RELIEF VALVE. *TT
030730018
ENHANCED AUTOMATIC TRANSAXLE FLUID FILL PROCEDURE AND PLUG LOCATION/ IDENTIFICATION. *TT
030848003
INSIDE REAR VIEW MIRROR COMPASS WILL NOT DISPLAY ALL 8 COMPASS DIRECTIONS. *TT
030941002
NOISE FROM UPPER STEERING COLUMN BEHIND STEERING WHEEL. *TT
030138002
CONDENSATION FORMING ON THE INSTRUMENT PANEL (I/P) TOP COVER AND I/P ACCESSORY BEZEL. *TT
030729003
VIBRATION WITH THE TRANSMISSION IN PARK WHEN PARKED ON AN INCLINE. *TT
030730010
VT25E (VTI) TRANSAXLE OFF-VEHICLE REPAIR AUTHORIZATION. *TT
020601016A
(MIL) SERVICE ENGINE SOON TELLTALE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) P0171 AND/OR P0174. *TT
020604021A
THE FUEL GAUGE IS DISPLAYING A FALSE LOW READING OR STUCK ON EMPTY. THIS CONDITION MAY BE INTERMITTENT. A DIAGNOSTIC TROUBLE CODE P0461 - FUEL LEVEL SENSOR PERFORMANCE MAY ALSO BE SET IN ECM MEMORY. *TT
030139003
INSUFFICIENT AIR CONDITIONER COOLING DURING PERIODS OF HIGH HUMIDITY. *TT
030601007
BUZZING, GRINDING, OR GROWLING NOISE OR VIBRATION FROM REAR OF VEHICLE WHEN FUEL PUMP IS RUNNING. *TT
030602002
INSUFFICIENT HEAT, SERVICE ENGINE SOON (MALFUNCTION INDICATOR LAMP) TELLTALE ON, DIAGNOSTIC TROUBLE CODE P0128 SET. *TT
030604016
SERVICE INFORMATION REGARDING THE ENGINE CONTROL MODULE (ECM) CONNECTOR AND TERMINAL LOCATIONS ON SATURN V6 ENGINES. *TT
030604023
INTERMITTENT WHISTLE/CHIRP NOISE FROM ENGINE COMPARTMENT. *TT
030729001
SHUDDER/VIBRATION IN REVERSE. *TT
030850007
ARMREST ANGLED DOWN ON FRONT DRIVER OR PASSENGER SEAT WHEN SEAT IS IN UPRIGHT POSITION. *TT
030850009
FRONT SEAT CUSHION COVER LOWER EDGE LOOSE DUE TO BROKEN CUSHION DRAWSTRING. *TT
03T09
DUE TO A DESIGN CHANGE IN THE DOOR AND LIFTGATE LATCHING SYSTEM, A SECOND DESIGN LATCH KIT IS USED TO SERVICE FIRST DESIGN 2002 AND 2003 INTERIM DOOR AND LIFTGATE LATCHING SYSTEMS. *TT
03T06
TRANSAXLE SHIFTER CABLE WHINE NOISE. *TT
03T08
INSIDE REAR VIEW MIRROR COMPASS WILL NOT DISPLAY ALL 8 COMPASS DIRECTIONS. *TT
02T47A
SERVICE MANUAL UPDATE FOR 2002/2003 VUE CHASSIS SERVICE MANUALS REGARDING FRONT AND REAR ALIGNMENT SPECIFICATIONS. *TT
02T85
FOAM GASKET MATERIAL PROTRUDING OUT AND AROUND OUTSIDE DOOR HANDLE BASE. *TT
02T88
INFORMATION ON REMOVAL OF LUGGAGE CARRIER RAIL ASSEMBLY BOLTS STRIP OUT AND / OR HEADS BREAK OFF WHEN REMOVING WHILE INSTALLING RIA LUGGAGE CARRIERS. *TT
02T89
2002 MODEL YEAR VT25E TRANSAXLE REPLACEMENT WITH 2003 MODEL YEAR VT25E TRANSAXLE. *TT
02T66A
HISS / CHIRP NOISE IN PARK OR NEUTRAL. *TT
02T78
EXCESSIVE NOISE FROM (ONE SPEED) ENGINE COOLING FAN AT IDLE. *TT
02T80
FLUID DRIPPING ON DRIVER'S FLOORMAT. *TT
02T81
HARSH GARAGE SHIFT, SHIFT DELAY AND / OR DOUBLE BUMP. *TT
02T52A
CLUNK POP OR CLICK NOISE WHEN TRANSITIONING BETWEEN ACCELERATION AND DECELERATION. *TT
02T65
LIFTGATE OUTSIDE HANDLE GASKET IS PROTRUDING OUT BETWEEN THE HANDLE AND BASE. *TT
02T66
HISS / CHIRP NOISE IN PARK OR NEUTRAL. *TT
02T69
GRINDING / RATTLE TYPE NOISE COMING FROM TRANSAXLE. *TT
02T72
SERVICE INFORMATION ABOUT FIRST AND SECOND DESIGN BRAKE PIPE FLARES, UPDATED SERVICE PROCEDURES AND NEW TOOL FOR BRAKE PIPE REPAIR. *TT
02T73
FRONT CARPET EDGE EXPOSED NEAR FRONT DOOR HINGE PILLAR GARNISH MOLDING. *TT
02T63
SUBJECT REGARDING POWERTRAIN VIBRATION AT IDLE WITH THE AIR CONDITIONER ON AND TRANSMISSION IN REVERSE OR DRIVE. *TT
02T64
SERVICE INFORMATION REGARDING ELIMINATION OF AUXILIARY WATER PUMP AND INSTRUCTIONS TO INSTALL 2ND DESIGN HEATER OUTLET HOSES IN PLACE OF THE 1ST DESIGN WATER PUMP AND HEATER OUTLET HOSES. *TT
02T32A
SUBJECT REGARDING SERVICE INFORMATION ON TRANSAXLE ASSEMBLY REPLACEMENT PROGRAM. *JG
02T60
SUBJECT REGARDING STARTER REMAINING ENGAGED AFTER ENGINE START UP AND/OR ELECTRICAL ACCESSORIES BEING INOPERATIVE INTERMITTENTLY. *JG
02T51
SUBJECT REGARDING NOISE FROM FRONT OF VEHICLE WHILE TURNING (MODIFY THE ROSEBUD FASTENER AND INSTALL SECOND DESIGN PILOT RINGS). *JG
02T52
SUBJECT REGARDING CLUNK POP OR CLICK NOISE WHEN TRANSITIONING BETWEEN ACCELERATION AND DECELRATION (TORQUE BOTH FRONT AXLE NUTS) *JG
02T53
SUBJECT REGARDING CLUNK NOISE WHILE DRIVING VEHICLE IN REVERSE. *JG
02T54
SUBJECT REGARDING CLUTCH MASTER CYLINDER ASSEMBLY PART NUMBER CHANGE. *JG
02T56
SUBJECT REGARDING SERVICE INFORMATION REGARDING INSTALLATION OF 12V ACCESORY OUTLET TO LEFT REAR INTERIOR WHEEL OPENING SERVICE REPLACEMENT PANEL ASSEMBLY. *JG
02T57
SOME CONSUMERS MAY COMPLAIN OF A SQUEAK NOISE COMING FROM THE DRIVER OR PASSENGER SEAT BACK WHEN PRESSURE IS APPLIED. *JG
02SE03
SUBJECT REGARDING RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION. *JG
02T38
FUEL GAUGE IS DISPLAYING A FALSE LOW READING OR STUCK ON EMPTY. THIS MAY BE INTERMITTENT. A DIAGNOSTIC TROUBLE CODE P0461 - FUEL LEVEL SENSOR PERFORMANCE- MAY ALSO BE SET IN ELECTRONIC CONTROL MODULE MEMORY. *JG
02T41
SUBJECT REGARDING HVAC MODULE CONDENSATION LEAK INTO DRIVER AND PASSENGER SIDE FOOTWELL AREA- SEAL HEATER CORE COVER AND EVAPORATOR CORE COVER. *JG
02T45
SUBJECT REGARDING IDLE VIBRATION AT IDLE AND/OR CLUNK AT START UP. *JG
02T47
SUBJECT REGARDING SERVICE MANUAL UPDATE FOR CHASSIS SERVICE MANUALS REGARDING FRONT AND REAR ALIGNMENT SPECIFICATIONS. *JG
02SE02
SUBJECT REGARDING REAR SEAT SHOULDER BELT COMFORT GUIDE KIT. *JG
02T14A
SUBJECT REGARDING CREAKING NOISE FROM REAR OF VEHICLE WHILE DRIVING (REPLACE AND SECURE ALL FOUR INSULATORS TO REAR COIL SPRINGS). *JG
02T24
SUBJECT REGARDING ON BOARD DIAGNOSTIC (OBD) SYSTEM IMPROVEMENTS-SCAN TOOL INSPECTION/MAINTENANCE (I/M) READINESS STATUS FOR HEATED OXYGEN SENSOR (HO2S/O2S) WILL NOT INDICATE READY. *JG
02T25
SUBJECT REGARDING SERVICE MANUAL UPDATE FOR BODY REMOVAL AND INSTALLATION SERVICE MANUALS REGARDING REVISED HEADLAMP REMOVAL AND INSTALLATION PROCEDURE. *JG
02T28
MALFUNCTION INDICATOR LAMP SERVICE ENGINE SOON TELL TALE IS ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES P0171 AND/OR P0174. *JG
02T29
SUBJECT REGARDING REAR SEAT CUSHION COVER LOOSE WITH DRAWSTRING CUT. *JG
02T30
INFORMATION PERTAINING TO ON-BOARD DIAGNOSTIC SOFTWARE UPGRADE.*JB
02T30A
SUBJECT REGARDING ON BOARD DIAGNOSTIC (OBD) SOFTWARE UPGRADE - UNABLE TO COMMUNICATE WITH ELECTRONIC CONTROL MODULE USING GENERIC (NON TECH 2) SCAN TOOL (INSTALL NEW TCM CALIBRATION). *JG
02T31
INFORMATION ON ENGINE FLARE DURING 2-3 UPSHIFT.*JB
02T31A
SUBJECT REGARDING ENGINE FLARE DURING 2-3 UPSHIFT DURING PRE- DELIVERY INSPECTION (PDI) ROAD TEST (INSTALL NEW TRANSMISSION CONTROL MODULE CALIBRATION). *JG
02T32
SUBJECT REGARDING SERVICE INFORMATION ON TRANSAXLE ASSEMBLY REPLACEMENT PROGRAM. *JG
02T33
SUBJECT REGARDING SUNSHADE NOT LOWERING OR ROTATING TO FORWARD MOST POSITION. *JG
02T34
SUBJECT REGARDING SERVICE MANUAL UPDATE FOR BODY REMOVAL AND INSTALLATION SERVICE MANUALS REGARDING REMOVAL AND INSTALLATION PROCEDURE FOR LIFTGATE EMBLEMS. *JG
02T36
SUBJECT REGARDING FRONT SUSPENSION STRUTS AND FRONT STABILIZER BAR LINKS SERVICE PARTS UPDATE. *JG
02T37
SUBJECT REGARDING SERVICE INFORMATION ON NEW OIL COOLER COVER SEALANT. *JG
02T18
SUBJECT REGARDING ONSTAR SYSTEM UNABLE TO SEND OR RECEIVE CELLULAR PHONE CALLS.*JB
02T19
SERVICE INFORMATION REGARDING ONSTAR COMMUNICATION AND INTERFACE MODULE (CIM) PROGRAMMING. *TT
02T20
SUBJECT REAGARDING SERVICE MANUAL UPDATE FOR BODY ELECTRICAL DIAGNOSTICS SERVICE MANUALS REGARDING AM/FM STEREO WITH CASSETTE AND 6-DISC CD PLAYER CHECK CHARTS. *JG
02T21
SOME CONSUMERS MAY COMPLAIN OF A SQUEAK/ITCH NOISE COMING FROM THE FRONT SEAT(S) WHEN MOVING RIGHT OR LEFT IN THE SEAT OR WHEN MOVING LATERALLY OR EXITING THE VEHICLE. *JG
02T15
SERVICE MANUAL UPDATE FOR 2002 ENGINE SERVICE MANUALS REGARDING FUEL LEVEL SENDER AND FLOAT. *TT
02T08
SOME CUSTOMERS MAY COMMENT ABOUT A RATTLE OR TAPPING NOISE COMING FROM THE STEERING COLUMN SHROUD AREA. *JG
02T09
SUBJECT REGARDING SERVICE MANUAL UPDATE FOR TRANSAXEL SERVICE MANUALS. *SLC
02T13
SUBJECT REGARDING SERVICE MANUAL UPDATE FOR CHASSIS SERVICE MANUALS REGARDING DIFFERENTIAL HOUSING SUPPORT BUSHING REMOVAL AND INSTALLATION. *SLC
02T14
SOME CUSTOMERS MAY COMMENT ABOUT A CREAKING NOISE COMING FROM THE RIGHT OR LEFT REAR OF THE VEHICLE WHILE DRIVING. *JG
02T01
SUBJECT REGARDING SERVICE MANUAL UPDATE FOR CHASSIS SERVICE MANUALS. *SLC
02T02
INFORMATION ON SERVICE MANUAL UPDATE FOR POWERTRAIN AND ENGINE SERVICE MANUALS REGARDING EVAPORATIVE EMISSION FLOWCHARTS AND EVAP PRESSURE/PURGE DIAGNOSTIC CHART TEST PROCDURE, ALSO INCLUDES 2000-2002 L SERIES. *SLC
01T64
INFORMATION REGARDING SERVICE MANUAL UPDATE FOR RESTRAINTS AND CHASSIS SERVICE MANUALS REGARDING ELECTRONIC POWER STEERING. *SLC
02C04
SUBJECT REGARDING VERIFICATION OF PROPER INSTALLATION AND TORQUE OF REAR SEAT BELT SHOULDER GUIDE ANCHOR BOLTS. *JG
01T54
SERVICE INFORMATION REGARDING ENGINE EXCHANGE PROGRAM (US ONLY). *JG
01I07
INFORMATION REGARDING ESSENTIAL TOOL PACKAGE. *SLC
01I06
2002 MODEL YEAR ESSENTIAL SERVICE TOOL UPDATE #1 AND STORAGE RACK SYSTEM INFORMATION FOR VUE ESSENTIAL TOOLS. *TT
01I04
SERVICE INFORMATION ON CALIFORNIA VEHICLE CODE REQUIREMENTS REGARDING 2002 MODELYEAR TIRE CHAIN DISCLOSURE FOR VARIOUS MODELS INCLUDING SATURN VUE. *TT
3117
REAR TOE CAM ADJUSTMENT NUT FOR SERVICE APPLICATIONS. *SC
3251
TRANSAXLE SLIPS, NO THIRD GEAR, ENGINE FLARE DURING SHIFT AFTER TRANSAXLE SERVICE. *SC
3400
VIBRATION FROM 30 MPH OR FASTER FELT IN THE DRIVERS SEAT OR FLOORBOARD AREA. *TT
3433
SERVICE ENGINE SOON (SES) LIGHT AND SEVERE ENGINE MISFIRE ON CYLINDERS 1 AND 4 OR CYLINDERS 2 AND 3. *TT UPDATED 08-15-07. *KB
3633
REMANUFACTURED VT25E TRANSMISSION QUALITY ISSUES. INOPERATIVE, NOISE, SLIP, LOW PRESSURE OR LEAK RELATED CONCERN. *TT
3648
HESITATION ON ACCELERATION AFTER INTERNAL ENGINE REPAIRS - CHECK INJECTOR HARNESS ORIENTATION. *TT
3690
ANTI-LOCK BRAKING SYSTEM (ABS) LIGHT ON DIAGNOSTIC TROUBLE CODE (DTC) C0551 AFTER REPLACING THE EBCM. *TT
3859
LOW OIL PRESSURE - INSPECT OIL FILTER FOR DAMAGE. *KB UPDATED 10/18/07. *NJ
4014
PARTS UPDATE - TIMING CHAIN TENSIONER DESIGN CHANGE. *KB
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.