Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
Z2G_Dealer_Lette
Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Z3G_Dealer_Lette
Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
ZKG_Dealer_Lette
Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
Support Program
Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
ZKG_Paint_Repair
Service Bulletin/Repair Instructions
CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
ZKG Important Up
Service Bulletin/Repair Instructions
DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
ZKG Customer Sup
Service Bulletin/Repair Instructions
RL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
S-TT-0117-20
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to be blocked/clogged.
ZKG_Dealer Packa
Service Bulletin/Repair Instructions
Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).
ZKG_Technical In
Service Bulletin/Repair Instructions
Technical Instructions: Customer Support Program ZKG ? Technical Instructions. December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).
S-SB-0004-19
Service Bulletin/Repair Instructions
TSB: Some 2012 ? 2015 model year iQ painted with 070 Blizzard Pearl and 2008 ? 2015 model year xB vehicles painted with 040 Super White may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and E-coat layer, exposing the gray or brownishgreen E-coat. The affected panel(s) will require prepping and repainting to address this condition. The paint repair may need to be sublet to a body shop.
ZKG_Dealer Email
Service Bulletin/Repair Instructions
Dealer Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. BEGINNING NOW: In Phase 1, the currently active phase, Toyota is preparing the repair for this condition and thus, the repair under this program is NOT AVAILABLE. During this phase, dealers should not do any repairs for this condition under this program. Beginning in August 2019, Toyota will send an owner notification letter to all owners informing them that their vehicle is covered under this Customer Support Program. During this phase, owners who have paid for repairs for this condition can seek reimbursement consideration for expenses incurred prior to September 26, 2019. A sample of this owner notification letter has been included for your reference.
ZKG_Region Email
Service Bulletin/Repair Instructions
Region Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota's New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. BEGINNING NOW: In Phase 1, the currently active phase, Toyota is preparing the repair for this condition and thus, the repair under this program is NOT AVAILABLE. During this phase, dealers should not do any repairs for this condition under this program. Beginning in August 2019, Toyota will send an owner notification letter to all owners informing them that their vehicle is covered under this Customer Support Program. During this phase, owners who have paid for repairs for this condition can seek reimbursement consideration for expenses incurred prior to September 26, 2019. A sample of this owner notification letter has been included for your reference.
ZKG_Region Lette
Service Bulletin/Repair Instructions
Region Letter: Phase 1 ? Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels.
S-SB-0008-16
Service Bulletin/Repair Instructions
TSB: Some 2012 ? 2013 model year iQ vehicles may exhibit one or more of the following conditions: * Rough idle condition. * Idle speed momentarily drops at idle. * MIL ?ON? with one or more of the following DTCs: P1603, P1604 and/or P1605. These may be caused by excessive carbon build-up on piston head. Follow the Repair Procedure in this Service Bulletin to address this condition
S-SB-0012-15
Service Bulletin/Repair Instructions
SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.
S-SB-0015-14 Rev
Service Bulletin/Repair Instructions
SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
S-SB-0005-15
Service Bulletin/Repair Instructions
SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
S-SB-0023-11 Rev
Service Bulletin/Repair Instructions
SSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
S-SB-0002-15
Service Bulletin/Repair Instructions
SSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
S SB 0024 14A
Service Bulletin/Repair Instructions
Automatic/Continuously Variable Transmission Replacement Precautions
S-SB-0020-11 Rev
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see S-SB-0024-14.
S-SB-0024-14
Service Bulletin/Repair Instructions
TSB: The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON," shifting issues, and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
S-SB-0040-08 Rev
Service Bulletin/Repair Instructions
TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions.
S-TT-0083-14
Service Bulletin/Repair Instructions
Tech Tip: When reassembling the front shock absorber assembly, please ensure that the required SST and procedure is used as outlined in the repair manual. Note: If tightening method is not followed, it may cause incorrect or insufficient strut nut torque.
S-SB-0017-14 Rev
Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
S-TT-0073-13
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
S-TT-0073-13 Rev
Service Bulletin/Repair Instructions
Tech Tip: Starting with the 2010 Model Year, Scion began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Scion has extended the oil change intervals to 10,000 mile for vehicles that require this oil (except the FR-S). With this change, the following should be noted: Only Scion vehicles in which 0w20 oil is mandatory have been approved for extended oil change intervals. Vehicles in which 0w20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In the case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 mile maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off-road, on dirt roads, towing a trailer, making repeated short trips under 32 degrees F, or extensive idling, the engine oil must be replaced at 5,000 mile intervals, regardless of oil used. exception is FR-S, where the oil must be replaced every 3,750 miles, under "Special Operating Conditions."
S SB 0017 14A
Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset
S-SB-0017-14
Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
S-SB-0003-10 Rev
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE-June 6, 2014: This bulletin is now obsolete.
S-SB-0015-14
Service Bulletin/Repair Instructions
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
S-TT-0078-14 R1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
S-TT-0078-14 Rev
Service Bulletin/Repair Instructions
Some Scion iQs may exhibit a rattle or clunk type noise coming from the top front strut mount area
S-TT-0078-14
Service Bulletin/Repair Instructions
Some Scion iQs may exhibit a rattle or clunk type noise coming from the top front strut mount area
S-TT-0059-13
Service Bulletin/Repair Instructions
Scion vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
S-SB-0042-13
Service Bulletin/Repair Instructions
The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
S-SB-0037-11 Rev
Service Bulletin/Repair Instructions
All Scion models may include side airbags as optional equipment. Scion does NOT recommend replacement of original seat covers with non-Scion leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Scion may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Scion leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury.
SSB-0037-11
Service Bulletin/Repair Instructions
SCION: REVISION INFORMATION REGARDING THE REPLACEMENT OF SEAT COVERS FOR VEHICLES EQUIPPED WITH SIDE AIRBAG AND SEAT COVERS NOT RECOMMENDED BY SCION WILL AFFECT SIDE AIRBAG PERFORMANCE. MODEL 2004-2014 FR-S, IQ, TC, XA, XB, XD. *PE
S-TT-0075-13
Service Bulletin/Repair Instructions
The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
DR8 Reg Ltr
Service Bulletin/Repair Instructions
Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. Please note the following information for Regional and PD associates.
S-SB-0020-11
Service Bulletin/Repair Instructions
The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL ?ON,? shifting issues, and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
S-TT-0069-13
Service Bulletin/Repair Instructions
To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
S-SB-0032-13
Service Bulletin/Repair Instructions
Some 2012 - 2013 model year iQ vehicles may exhibit one or more of the following conditions: Rattle type noise for first couple minutes following a cold start, Excessive combustion chamber carbon build-up, and Idle speed momentarily drops to 500 rpm after a cold start. Follow the repair procedure in this bulletin to address these conditions.
S-TT-0002-10
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
S-TT-0067-13
Service Bulletin/Repair Instructions
Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
S-TT-0017-10 Rev
Service Bulletin/Repair Instructions
Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts Operation Communication Bulletins may reference specifically required adhesives and sealants
S-TT-0032-11 Rev
Service Bulletin/Repair Instructions
Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only.
S-SB-0024-13
Service Bulletin/Repair Instructions
Some vehicles may exhibit a condition where the front door glass window run pulls out of the upper rear corner of the door frame or otherwise becomes deformed during operation of the window. A new front door glass run weatherstrip is now available to address this condition. Production Change
S-SB-0019-13
Service Bulletin/Repair Instructions
California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.
S-SB-0005-12 Rev
Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
S-TT-0002-10 Rev
Service Bulletin/Repair Instructions
Starting with the 2010 model year, Scion began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil.
S-SB-0036-08 Rev
Service Bulletin/Repair Instructions
If a creak, tick, or rattle noise is heard at the top of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.
S-SB-0037-12
Service Bulletin/Repair Instructions
Some vehicles may exhibit a condition where condensation builds up on the inside of the lens of the Rear Combination Lamp Assembly. A new Rear Combination Lamp is now available to address this condition.
SSB-0037-12
Service Bulletin/Repair Instructions
SCION: A NEW, REAR COMBINATION LAMP IS AVAILABLE TO ADDRESS CONDENSATION BUILD UP CONDITION INSIDE OF LENS. MODEL 2012-2013 IQ. *PE
SSB-0010-12
Service Bulletin/Repair Instructions
SCION: THE ACCELERATOR PEDAL SENSOR ASSEMBLY HAS A PRECAUTION REGARDING INFORMATION ON INSTALLATION, INSPECTION AND REMOVAL. *PE
S-SB-003-10
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.