Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
ZE7_Warranty Pol
Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.
ZE7_Electronic C
Electronic Communication: Toyota recently released T-SB-0158-14 and S-SB-0031-14 to provide an inspection procedure and signoff sheet for excessive engine oil consumption testing on 2AZ engine models. This TSB references a Tamper Evident/Inspection Label that Toyota recommends for use during this procedure. Currently, the supplier noted in the TSB is unable to support dealer orders for this product. Toyota has placed a large bulk order of these labels and will be distributing a package containing approximately 20 tamper evident/inspection labels to your dealership. The shipment of labels is scheduled to arrive at your dealership the week of 12/22/2014. Toyota is currently working on making these labels available through the Material Distribution Center, and it is anticipated the labels will be available for dealer ordering through the MDC in late January 2015. In the meantime, if you require additionally Tamper Evident/Inspection Labels or Tape, we recommend that you source a locally available alternative product.
ZE7_Region Lette
Region Letter: As part of our continual efforts to ensure the best in customer satisfaction, Lexus is preparing a Warranty Enhancement Program to extend warranty coverage to address customer compaints of Excessive Engine Oil Consumption on certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2010, Certain 2009 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2009 Scion tC, and Certain 2008-2009 Scion xB vehicles equipped with a 2AZ engine.
ZE7_Dealer Lette
Dealer Letter: As part of our continual efforts to ensure the best in customer satisfaction, Lexus is preparing a Warranty Enhancement Program to extend warranty coverage to address customer compaints of Excessive Engine Oil Consumption on certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2010, Certain 2009 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2009 Scion tC, and Certain 2008-2009 Scion xB vehicles equipped with a 2AZ engine.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.