TSB-12-008S
Service Bulletin/Repair Instructions
STARCRAFT: LETTER TO DEALER REGARDING THE ENTRY DOOR LATCH NEEDS REPLACING AND REPROGRAMMING THE KEYPAD ON THE FIFTH WHEEL. 2013 TRAVEL STAR FIFTH WHEEL. *PE
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB-12-008S
STARCRAFT: LETTER TO DEALER REGARDING THE ENTRY DOOR LATCH NEEDS REPLACING AND REPROGRAMMING THE KEYPAD ON THE FIFTH WHEEL. 2013 TRAVEL STAR FIFTH WHEEL. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.