Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
15-308-23R
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
15-304-22R
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Techtips newsletter locator index.
15-333-25R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
SubaruNet Annoucement (E
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
This announcement provides information on the remanufactured CVT transmission program.
07-240-26R
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
15-337-26
This bulletin announces the design change made to the front speaker assembly which have been redesigned with higher durability damper. This change was introduced to prevent internal interference of the front speaker.
03-97-26
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
05-97-26
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
SubaruNet Announcement (A
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
18-226-25R
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
15-333-25
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips (Article
Subaru service article locator.
15-130-08R
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
07-233-25R
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
07-233-25
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
15-266-20R
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-320-24R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Subaru Service Technical Support Newsletter special edition.
15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software.
SubaruNet Annoucement
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-251-19R
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
02-192-24R
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
14-31-25
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
09-51-08R
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
Subarunet Announcement
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.
RC5 Head Unit OTA
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
09-129-24R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
07-59-07R
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
15-298-22R
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
09-129-24
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
02-191-22R
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
03-94-24
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
Thermo Control Valve Vide
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
05-91-24
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
06-90-24
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
15-242-19R
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systemâs remote access features.
15-282-21R
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
12-249-23R
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
02-136-12R
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage.
16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
04-28-22R
This bulletin announces the repair procedure to address rare cases of a squeaking-type sound occurring when turning the steering wheel.
15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
18-226-21
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
Subaru Tech Tips
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
04-28-22
This bulletin announces the repair procedure to address rare cases of a squeaking-type sound occurring when turning the steering wheel.
15-192-22R
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
01-175-16
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.
15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
02-189-22
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
02-188-21
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.
05-79-20R
This bulletin announces a change made to the wheel lug nuts.
18-215-21
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
02-187-21
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
18-211-21
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
12-309-21
This bulletin announces a design change made to the replacement front console box cover.
15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.
14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
05-79-20
This Service Information Bulletin announces a change made to the wheel lug nuts.
10-19-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
18-201-20
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site.
Subaru Starlink
Update your STARLINK Multimedia Software and Navigation Maps.
18-200-20
This bulletin provides a description of current changes to Service Manuals.
15-271-20
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
15-266-20
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
15-267-20
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
15-195-16R
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC).
06-76-20
This service Information bulletin provides precautions to follow when servicing the Brembo brake calipers utilized on the models listed. Because of their aluminum construction, it is critcal to take extra care when servicing.
01-183-20
Vehicle repair program for customers affected by the COVID-19 quarantine.
01-181-20
All Models (Vehicle Cleaning- COVID-19Best Practices)
05-74-20
This bulletin provides a service procedure to address a small number of customer concerns regarding a knocking type sound coming from the engine compartment when going over bumps at low speed.
17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-171-20
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
18-198-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
07-169-20
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâs functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) > Diagnostics with Phenomenaâ section as a starting point.
15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
15-247-19R
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
11-193-19
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). These new files will stabilize engine RPM and combustion during warm-up due to slight differences in the air-fuel ratio between cylinders causing DTC P0300 to set.
15-253-19
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
216316
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
0116809R
Replacement Key and Immobilizer Info
171713R
Event Data Recorder (EDR) Function of Airbag Module
Announcements-2
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
0214013
Oil Filler Cap Gasket Coming Unseated
171713
Event Data Recorder (EDR) Function of Airbag Module
WQE41-1
Puddle Light Recall
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.