Vehicle report

2013 SUBARU CROSSTREK

Service bulletins

173 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

15-308-23R

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

16-156-25R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.

15-304-22R

Service Bulletin/Repair Instructions

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

Article Locator

Other

Techtips newsletter locator index.

15-333-25R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin

SubaruNet Annoucement (E

Other

This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

01-167-08R

Service Bulletin/Repair Instructions

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

SubaruNet Announcement (R

Other

This announcement provides information on the remanufactured CVT transmission program.

07-240-26R

Service Bulletin/Repair Instructions

This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

03-97-26

Service Bulletin/Repair Instructions

This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

05-97-26

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.

10-105-25R

Service Bulletin/Repair Instructions

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

15-219-18R

Service Bulletin/Repair Instructions

This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully

SubaruNet Announcement (A

Other

This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.

Subaru Tech Tips Special

Service Bulletin/Repair Instructions

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

15-300-22R

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).

Subarunet Announcement (E

Other

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.

18-226-25R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).

15-333-25

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Subaru Tech Tips (Article

Other

Subaru service article locator.

15-130-08R

Service Bulletin/Repair Instructions

This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

07-233-25R

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.

07-236-25

Service Bulletin/Repair Instructions

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

16-156-25

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.

07-233-25

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.

15-266-20R

Service Bulletin/Repair Instructions

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

15-320-24R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

SubaruNet Announcement

Other

Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.

13-108-25

Service Bulletin/Repair Instructions

This bulletin provides information on paint codes for vehicles in the 2026 line up.

Subaru Service Technical

Other

Subaru Service Technical Support Newsletter special edition.

17-17-13R

Service Bulletin/Repair Instructions

This Bulletin provides information regarding Event Data Recorder (EDR) functionality.

SubaruNet Annoucement

Other

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.

15-251-19R

Service Bulletin/Repair Instructions

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

SubaruNet Announcement (S

Other

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.

01-168-09R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

02-192-24R

Service Bulletin/Repair Instructions

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

14-31-25

Service Bulletin/Repair Instructions

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.

09-51-08R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.

16-103-16R

Service Bulletin/Repair Instructions

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

Subarunet Announcement

Other

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.

RC5 Head Unit OTA

Other

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

07-59-07R

Service Bulletin/Repair Instructions

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

15-298-22R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

02-192-24

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

07-178-21R

Service Bulletin/Repair Instructions

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

15-320-24

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

02-191-22R

Service Bulletin/Repair Instructions

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

03-94-24

Service Bulletin/Repair Instructions

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.

Thermo Control Valve Vide

Other

This thermo control valve video contains information on the replacement of thermo control valve.

13-107-24

Service Bulletin/Repair Instructions

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

05-91-24

Service Bulletin/Repair Instructions

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

06-90-24

Service Bulletin/Repair Instructions

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.

16-112-18R

Service Bulletin/Repair Instructions

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

12-249-23R

Service Bulletin/Repair Instructions

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

16-131-20R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.

5-88-21R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front stabilizer bushings.

15-302-22

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Subaru Tech Tips

Service Bulletin/Repair Instructions

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

03-88-22

Service Bulletin/Repair Instructions

The bulletin announces the design change made the propeller shaft to address the small number of customer concerns regarding a growling-type sound being heard from under the vehicle when driving.

05-88-21

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front stabilizer bushings.

12-288-20R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd.

12-203-16R

Service Bulletin/Repair Instructions

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.

18-219-22

Service Bulletin/Repair Instructions

This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.

15-192-22R

Service Bulletin/Repair Instructions

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

02-189-22

Service Bulletin/Repair Instructions

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

16-102-16R

Service Bulletin/Repair Instructions

This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

Subarunet Announ

Service Bulletin/Repair Instructions

(Subaru Retailers) As part of Subaru’s dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.

02-188-21

Service Bulletin/Repair Instructions

This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.

05-79-20R

Service Bulletin/Repair Instructions

This bulletin announces a change made to the wheel lug nuts.

18-214-21

Service Bulletin/Repair Instructions

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

04-27-21R

Service Bulletin/Repair Instructions

As part of Subaru’s dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.

Subaru Owner Let

Service Bulletin/Repair Instructions

As part of Subaru of America’s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicle’s Electronic Power Steering Gear Box Assembly.

02-187-21

Service Bulletin/Repair Instructions

This bulletin outlines changes in the service procedure for engine oil pressure inspection.

02-157-14R

Service Bulletin/Repair Instructions

As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

02-169-17

Service Bulletin/Repair Instructions

This Service Information bulletin outlines an enhancement made to the 2.0L cylinder head casting part numbers provided below.

06-59-17R

Service Bulletin/Repair Instructions

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address customer concerns of a squeaking or squealing sound on the models listed above.

12-221-17

Service Bulletin/Repair Instructions

This bulletin outlines a procedure for addressing customer concerns of a creaking sound isolated to the upper right corner of the rear gate area on the models listed.

12-224-17R

Service Bulletin/Repair Instructions

This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.

14-22-16R

Service Bulletin/Repair Instructions

To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

16-107-17R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).

12-308-21

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front seat hinge bolts.

03-82-18R

Service Bulletin/Repair Instructions

This bulletin announces a design change to the clutch release bearing.

05-79-20

Service Bulletin/Repair Instructions

This Service Information Bulletin announces a change made to the wheel lug nuts.

05-70-19R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the rear wheel / brake backing plates.

16-131-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

06-79-20

Service Bulletin/Repair Instructions

This bulletin announces availability of new master cylinder application shaft seals.

WTY-84R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain 2013 model year BRZ and XV Crosstrek and 2012-2014 model year Impreza vehicles to replace the engine valve springs which may fracture. A total of 139,324 U.S. vehicles will be affected by this recall.

12-288-20

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.

14-25-20

Service Bulletin/Repair Instructions

This service information bulletin announces availability of enhanced service parts to repair and optimize durability of the valve spring replacement (installer) tools used to perform the WTY-84 recall.

01-181-20

Service Bulletin/Repair Instructions

All Models (Vehicle Cleaning- COVID-19Best Practices)

14-24-20

Service Bulletin/Repair Instructions

This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.

18-199-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

07-169-20

Service Bulletin/Repair Instructions

This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.

10-96-19

Service Bulletin/Repair Instructions

This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.

WUE-90R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

05-70-19

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.

06-51-15R

Service Bulletin/Repair Instructions

This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce customer concerns of excessive brake squeal. This new kit eliminates the “slotted” shim which previously was installed between the rubber-coated outer shim and the brake pad.

05-69-19

Service Bulletin/Repair Instructions

This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.

06-68-19R

Service Bulletin/Repair Instructions

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

WUE-90 tool

Service Bulletin/Repair Instructions

SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to allow retailers to place orders for single tools.

02-163-16R

Service Bulletin/Repair Instructions

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

02-170-17R

Service Bulletin/Repair Instructions

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

WUE-90

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

02-178-18R

Service Bulletin/Repair Instructions

This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.

16-119-19

Service Bulletin/Repair Instructions

This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.

06-68-19

Service Bulletin/Repair Instructions

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

07-133-18

Service Bulletin/Repair Instructions

This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.

04-24-18

Service Bulletin/Repair Instructions

This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above. These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen relay contact inside the control module. Illumination of the EPS warning lamp can also occur and a DTC C2532 may be stored.

03-82-18

Service Bulletin/Repair Instructions

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

12-251-18

Service Bulletin/Repair Instructions

This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.

10-86-17R

Service Bulletin/Repair Instructions

A design change was made to the blower motor assembly to address the following customer concerns: ? Blower fan is either inoperative or only operates on high speed. ? Excessive rotational-type sound heard when the fan is operating.

07-128-18R

Service Bulletin/Repair Instructions

This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.

18-194-18

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information

02-177-18

Service Bulletin/Repair Instructions

In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.

12-234-18

Service Bulletin/Repair Instructions

This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass. Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.

04-21-18

Service Bulletin/Repair Instructions

This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.

15-193-16R

Service Bulletin/Repair Instructions

All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.

12-195-15

Service Bulletin/Repair Instructions

SHOULD YOU RECEIVE A CUSTOMER CONCERN OF VIBRATION OR LOOSENESS IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN PROVIDES A PROCEDURE FOR REPAIRING THE EXISTING MIRROR ASSEMBLY BY REPLACING THE THREE MOUNTING SCREWS WITH UPDATED FASTENERS. NOTE: REFER TO TSB 12-152-13 DATED 6/17/2013 FOR RELATED INFORMATION ON BRZ MODELS.

10-83-15

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN PROVIDES PRECAUTIONS TO USE WHEN REMOVING THE HVAC CONTROL PANEL TO PREVENT DAMAGING THE BLOWER FAN SPEED SWITCH. WHEN REMOVING THE CONTROL PANEL, IF THE FAN SPEED SWITCH WIRING HARNESS IS PULLED TAUGHT OR BECOMES STRESSED, THE SWITCH MAY BE DAMAGED. IF THE CONNECTOR (LOWER) PORTION OF THE SWITCH BECOMES SEPARATED FROM THE SWITCH BODY EVEN SLIGHTLY (SEE FIG. 1 ON PAGE 2), THE HVAC CONTROL PANEL ASSEMBLY MUST BE REPLACED. THE SWITCH ITSELF IS NOT SERVICEABLE. NOTE: FOR 2012MY IMPREZA, SEE TSB 10-78-12, DATED 4/18/2012.

12-194-15

Service Bulletin/Repair Instructions

THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE FRONT BUMPER CORNER MOUNTING BRACKET TO ADDRESS CONCERNS OF A GAP BETWEEN THE TOP EDGE OF THE COVER AND THE HEADLAMP ASSEMBLY AS SHOWN BELOW.

18-183-15

Service Bulletin/Repair Instructions

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.

06-51-15

Service Bulletin/Repair Instructions

THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE “SLOTTED” SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.

06-46-14R

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES A REVISED ADJUSTMENT PROCEDURE TO BE USED WHEN DIAGNOSING BRAKE LIGHT SWITCH (BLS) -RELATED DTCS C1531 AND/OR C0054. IF THE BLS IS OUT OF ADJUSTMENT, THE ABS AND/OR VDC WARNING LAMP MAY ILLUMINATE.

06-48-15R

Service Bulletin/Repair Instructions

THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE STOP LIGHT SWITCH TO REDUCE THE POSSIBILITY OF IMPROPER ILLUMINATION OF THE ABS AND/OR VDC WARNING LAMP WITH RESULTING DTCS C1531 AND/OR C0054. DETAILS OF THE SWITCH CHANGES ARE SHOWN IN THE ILLUSTRATION BELOW.

08-39-15

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN PROVIDES A PROCEDURE FOR RESETTING THE LIFETIME FUEL CONSUMPTION FUNCTION OF THE MFD. WHENEVER REPLACING THE MFD AND / OR COMBINATION METER, THE LIFETIME FUEL CONSUMPTION FUNCTION OF THE MFD MUST BE RESET FOR ACCURATE INFORMATION TO DISPLAY GOING FORWARD. IF NOT RESET, ERRONEOUS VALUES (EITHER EXTREMELY HIGH IN THE CASE OF A MFD REPLACEMENT OR EXTREMELY LOW FOR A COMBINATION METER REPLACEMENT) FOR LIFETIME FUEL CONSUMPTION WILL BE DISPLAYED. THERE IS NO WAY TO TRANSFER THE OLD / EXISTING LIFETIME FUEL CONSUMPTION RESULTS TO THE NEW MFD OR COMBINATION METER ALLOWING IT TO CONTINUE UNINTERRUPTED. AS A RESULT, AFTER REPLACEMENT OF THE MFD AND / OR COMBINATION METER, ALL CALCULATIONS WILL START FRESH FOLLOWING PERFORMANCE OF THE FOLLOWING PROCEDURES.

03-67-12R

Service Bulletin/Repair Instructions

SUBARU OF AMERICA, INC. HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A “NEW” AND “IN-STOCK” VEHICLE.

06-52-15

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES AN INSPECTION AND ADJUSTMENT PROCEDURE TO ADDRESS A DTC C0075 WHICH MAY BE STORED IN THE VEHICLE DYNAMICS CONTROL AND HYDRAULIC CONTROL UNIT (VDCCM&HCU). THE DTC RELATES TO INCORRECT INPUTS TO WHEEL CYLINDER PRESSURE SENSORS DUE TO AIR IN THE HYDRAULIC BRAKE LINES. IN ADDITION, ON IMPREZA AND XV CROSSTREK, AN IMPROPERLY ADJUSTED BRAKE LIGHT SWITCH (BLS) MAY ALSO CAUSE THE DTC.

02-162-15R

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY. NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION.

15-185-15R

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.

15-185-15

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.

11-159-15

Service Bulletin/Repair Instructions

THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO OPTIMIZE THE ECM AND ADDRESS CUSTOMER CONCERNS OF EXTENDED CRANKING TIME BEFORE THE ENGINE STARTS.

06-48-15

Service Bulletin/Repair Instructions

THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE STOP LIGHT SWITCH TO REDUCE THE POSSIBILITY OF IMPROPER ILLUMINATION OF THE ABS AND/OR VDC WARNING LAMP WITH RESULTING DTCS C1531 AND/OR C0054. DETAILS OF THE SWITCH CHANGES ARE SHOWN IN THE ILLUSTRATION BELOW.

12-157-13R

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM THE LOWER PORTION OF THE “A” PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIM’S SUPPORT RIB MAY BE COMING IN CONTACT WITH THE VEHICLE BODY CAUSING THE SOUND.

04-13-14R

Service Bulletin/Repair Instructions

SERVICE BULLETIN IF YOU RECEIVE A CUSTOMER CONCERN OF THE EPS WARNING LIGHT COMING ON AND DIAGNOSTICS SHOW A DTC C2532 STORED IN MEMORY, A NEW EPS CONTROL UNIT IS NOW AVAILABLE TO ADDRESS THIS CODE. THERE MAY ALSO BE A CUSTOMER CONCERN OF INCREASED STEERING EFFORT ALONG WITH THE EPS WARNING LIGHT COMING ON.

11-149-14R

Service Bulletin/Repair Instructions

This bulletin announces the availability of reprogramming files and a revised oil level switch to optimize the ECM logic for engine oil level detection in the event of false or premature low engine oil level warning lamp illumination. Revised to add models.

02-132-12R

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSIS AND DETERMINATION OF NECESSARY PART REPLACEMENT IN THE EVENT ANY OF THE “AVCS SLOW RESPONSE” OR “AVCS SYSTEM FAILURE” DTCS LISTED ABOVE ARE FOUND TO BE STORED IN THE ECM MEMORY. A POSSIBLE CAUSE OF THESE CONDITIONS IS CONTAMINATION WITHIN THE CAMSHAFT SPROCKET AND / OR OIL CONTROL SOLENOID VALVE (OCV) MECHANISM.

TechTIPSa

Service Bulletin/Repair Instructions

Subaru Service and Technical Support Line Newsletter

0116809R

Service Bulletin/Repair Instructions

Replacement Key and Immobilizer Info

02-145-13R

Service Bulletin/Repair Instructions

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS - THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF UNANTICIPATED WEAR OF THESE RINGS.

1113013R

Service Bulletin/Repair Instructions

Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs

1215713R

Service Bulletin/Repair Instructions

Rattle or Buzzing Sound from ?A? Pillar Trim

12-157-13

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM THE LOWER PORTION OF THE “A” PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIM’S SUPPORT RIB MAY BE COMING IN CONTACT WITH THE VEHICLE BODY CAUSING THE SOUND.

1515712R

Service Bulletin/Repair Instructions

Exchange Component Identification

09-56-13

Service Bulletin/Repair Instructions

A COUNTERMEASURE THERMOSTAT HAS BEEN RELEASED TO ADDRESS A RARE CONDITION WHICH MAY OCCUR DURING ENGINE SOAK IN COLD AMBIENT TEMPERATURES. IN THESE RARE CASES, AFTER AN EXTENDED COLD SOAK, COOLANT MAY ENTER THE THERMOSTAT’S INTERNAL PISTON. IF THIS OCCURS, THE THERMOSTAT MAY OPEN AT A TEMPERATURE WHICH IS LOWER THAN SPECIFIED AND CAUSE DTC P0128 TO BE STORED IN THE ECM MEMORY.

12-155-13R

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES A PROCEDURE TO ELIMINATE A “REED-TYPE” WHISTLING OR SCREECHING SOUND WHICH HAS BEEN ISOLATED TO ORIGINATING FROM THE FRONT WINDSHIELD UPPER MOLDING / WEATHERSTRIP. THE SOUND IS MOST PREVALENT WHILE DRIVING AT HIGHWAY SPEEDS (APPROXIMATELY 70-75 MPH) WHEN THERE ARE CROSSWINDS PRESENT. THE PROCEDURE INVOLVES THE INSTALLATION OF 2 SMALL STRIPS OF EPDM FOAM MATERIAL, ONE UNDER EACH UPPER CORNER AREA OF THE WINDSHIELD MOLDING LIP TO PREVENT THE CONDITION FROM OCCURRING.

GR13064

Service Bulletin/Repair Instructions

copies of communications

11-130-13R

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.

15-164-13

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE 6 DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH MAY ARISE WHEN USING THE F10 AUDIO / NAVIGATION SYSTEM.

1516413

Service Bulletin/Repair Instructions

Fujitsu Ten (F10) SD Card Audio/Navigation System

MSA5P0135C

Service Bulletin/Repair Instructions

Electrical Systems Operation & Diagnosis Module

TechTIPS

Service Bulletin/Repair Instructions

Subaru Service and Technical Support Line Newsletter

RESTSG2

Service Bulletin/Repair Instructions

RES Impreza/Crosstrek Troubleshooting Guide

TSMSFJ

Service Bulletin/Repair Instructions

Remote Engine Start Systems Troubleshooting Guide

TSG-1

Service Bulletin/Repair Instructions

Tech Support SD Card for Navi Complete

GR13029

Service Bulletin/Repair Instructions

copies of communications

TechTIPS-1

Service Bulletin/Repair Instructions

Subaru Service and Technical Support Line Newsletter

0214013

Service Bulletin/Repair Instructions

Oil Filler Cap Gasket Coming Unseated

11-130-13

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.

GR13024

Service Bulletin/Repair Instructions

copies of communications

Tech tips-1

Service Bulletin/Repair Instructions

Technical Support Line Newsletter

17-17-13

Service Bulletin/Repair Instructions

NOTE: THE AIRBAG SYSTEMS USED ON PREVIOUS AND CURRENT WRX, STI AND TRIBECA MODELS ARE NOT EQUIPPED WITH EDR FUNCTIONALITY. THIS BULLETIN PROVIDES INFORMATION REGARDING EVENT DATA RECORDER (EDR) FUNCTIONALITY WHICH HAS BEEN INCORPORATED INTO THE AIRBAG SYSTEM. THE FUNCTION OF THE EDR IS BEST EXPLAINED USING THE FOLLOWING STATEMENTS FOUND IN THE VEHICLE OWNER’S MANUAL: “THIS VEHICLE IS EQUIPPED WITH AN EVENT DATA RECORDER (EDR). THE MAIN PURPOSE OF AN EDR IS TO RECORD, IN CERTAIN CRASH OR NEAR CRASH-LIKE SITUATIONS SUCH AS AN AIRBAG DEPLOYMENT OR HITTING A ROAD OBSTACLE, DATA THAT WILL ASSIST IN THE UNDERSTANDING HOW A VEHICLE’S SYSTEMS PERFORMED. THE EDR IS DESIGNED TO RECORD DATA RELATED TO VEHICLE DYNAMICS AND SAFETY SYSTEMS FOR A SHORT PERIOD OF TIME, TYPICALLY 30 SECONDS OR LESS.

TechTIPS-4

Service Bulletin/Repair Instructions

TECHTIPS NEWSLETTER

WQF-42RP

Service Bulletin/Repair Instructions

SUBARU OF AMERICA, INC. HAS DETERMINED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS ON CERTAIN SUBARU VEHICLES EQUIPPED WITH OPTIONAL GENUINE SUBARU REMOTE ENGINE STARTER (RES). TRANSMITTER FOBS MAY CONTAIN A DEFECT THAT COULD ADVERSELY AFFECT THE OPERATION OF THE RES RESULTING IN A POTENTIAL SAFETY HAZARD.

WQE41-1

Service Bulletin/Repair Instructions

Puddle Light Recall

Operations

Service Bulletin/Repair Instructions

IMPORTANT- Information on Remote Engine Starters

GR14001

Service Bulletin/Repair Instructions

copies of communications

Tech tips-2

Service Bulletin/Repair Instructions

Technical Support Line Newsletter

11-125-12

Service Bulletin/Repair Instructions

DTCS P0365, P0366, P0390 AND P0391 MISFIRE DTCS P0301, P0302, P0303 AND P0304

12-143-12

Service Bulletin/Repair Instructions

SEPARATION OR SWELLING APPEARANCE OF THE FRONT CARPETING

1214312

Service Bulletin/Repair Instructions

Separation or Swelling Appearance of the Front Carpeting

WQC39

Service Bulletin/Repair Instructions

ECM reprogramming

11-124-12R

Service Bulletin/Repair Instructions

DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS P0301, P0302, P0303 OR P0304 DTCS P0340, P0341, P0345 OR P0346

12-142-12

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A SQUEAKING-TYPE SOUND COMING FROM THE DRIVER OR PASSENGER FRONT SEAT BACK.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.